Become An Assets Protection Specialist

* Supports Shrinkage and Safety Awareness programs: Aids Store Management to communicate current shrinkage and safety topics.
* Conducting surveillance: Observes customer’s and contractor’s (CCTV/floor) activities to detect theft, fraud or suspicious activity, collects investigative intelligence related to ORC activity and fraud, takes direction from AP management to monitor team member activity as needed, reports infractions of company policy to AP and/or store management.
* Detaining and Interviewing suspects: Conducts interviews in accordance with local laws and Company policy on customers and contractors suspected of theft, reports suspected fraud to AP management or Market Investigations as needed.
* Maintaining records: Creates and manages records using approved Company methods, proper retention of evidence and disposition of recovered merchandise.
* Participating in Court Hearings: Attends hearings, updates appropriated files and maintains relationships with local law enforcement.
* Supports Safety programs: Identifies and address potential hazards to customers and associates, takes initiative to correct minor hazards, conducts incident investigations and completes associated reports.
* Supports Internal investigations: Takes direction from AP management to collect evidence regarding internal investigations, acts as an interview witness as needed
* Perform responsibilities in accordance with company policies and procedures in order to drive sales and profit.
* Applicants must be 18 years of age or older and have a high school diploma or GED

* Analyzes information and conducts investigations of possible theft / fraud.
* Collects and reviews P
* O.S. register information, computer exception reports, vault activity reports and other related documents.
* Conducts interviews for internal dishonest activity.
* Detains and interviews persons apprehended for shoplifting, in accordance with local laws and Company procedures once satisfying all four elements of proof.
* Communicates with Store Management and DLPM on bookkeeping, computer room, special services, receiving, front-end, and RTVs loss exposure.
* NATURE AND SCOPE
* Typically reports to stores with LPM: In stores without LPM: Store Manager & District Loss Prevention Manager.
* This position has no direct reports.
* Typically has frequent contacts outside the workgroup.
* Typically procedures for analyzing situations and making conclusions are diverse.
* Typically considers among several options and past practice when solving problems.
* Typically progress or results of work is regularly checked and prior approval is required before changing standard work procedures

* Performs safety, Occupational Safety and Health Administration (OSHA), and Environmental activities and reporting, initiatingtimely updates when applicable
* Conducts safety inspections on a scheduled basis in the Store and Auto Center, ensuring timely and accurate reporting of results
* Conducts regular operations assessments (i.e., Merchandise Protection Audit, Open/Close Checklist), recommending action planswhen appropriate
* Assists store management and District Loss Prevention management in the detection, investigation and closure of internal fraudcases
* Maintains appropriate evidence in accordance with prescribed procedures
* Monitors sales floor activities using closed circuit television equipment or onsite observation
* Adheres to shoplift guidelines (i.e., six elements of proof) performs shoplift apprehensions consistent with store theft activity andhelps train store staff in proper application of shoplift guidelines
* Prepares investigation reports that are accurate, complete, concise, and well-organized
* Maintains confidentiality of sensitive information
* Uses basic internet navigation and email to access and print information and reports
* Performs other duties as assigned

* Asset Protection Specialists are required to complete at least two weeks of on the job training with a minimum of eight apprehensions and demonstrate their ability to properly obtain all steps to make an apprehension to the APS trainer.
* Must complete formal handcuff certification training provided by the Company.
* Apprehends shoplifters in accordance with Company policies and state and local laws.
* Apprehensions must include the six steps following the criteria under C
* R.S.
* Theft).
* Methods used may be static observation, roving patrol, hot spots, use of props and internal theft
* Assigned individually or with a partner to work at various store locations.
* Cooperates with and responds to requests made by police departments, courts and other law enforcement agencies as directed by asset protection management and in house counsel.
* Ability to maintain records made to such requests
* Assists in the performance of Asset Protection related inspections
* Conducts investigations at the direction of the Asset Protection Management.
* Prepares and maintains proper documentation thereof
* Responds to anti-theft alarms
* Submits work orders to maintain physical security such as CCTV equipment, anti-theft equipment and the intrusion alarm system
* Provides oversight throughout the store to monitor shrink control, external loss, safety and customer service
* Responsible for performing all job duties accurately, safely with honesty and integrity
* Represents the division office and Asset Protection department in a positive manner to the customers and the public
* Communicates with and train employees on asset protection issues
* Reports any incident that may cause loss to the Company including safety hazards, food safety and food handling issues, restricted sales, sale of unsafe or out of code product

* Review, analyze and interpret demand to determine requirements based on material availability, inventory levels and lead times.
* May be responsible for scheduling and leading internal forecast meetings.
* Proactively seek customer forecast data.
* Pipeline Management / Expediting: Assume a leadership role in identifying new processes which will maximize the value of each purchase consistent with company requirements and order policies and procedures to achieve a balance between functional productivity, quality, quantity, delivery, cost, and inventory management.
* Initiate appropriate paperwork to advance, delay or cancel previously scheduled materials and strive to control inventory levels, while supporting customer requirements.
* Enter purchase orders and secure fulfillment of contract terms.
* Seek opportunities to train team members in pipeline management / expediting.
* Lead the materials team effort to coordinate supplier requirements and action plans with other departments.
* Manage the escalation process to notify suppliers of changes in requirements.
* Research alternatives and develop “out of the box” solutions when schedule changes or delays are identified.
* Seek opportunities to interface with the customer regarding various details of specific program activities as they pertain to planning and procurement
* Professional Relationship: Assume a leadership role as a liaison between materials and associated departments working cross functionally on corporate objectives.
* Inventory Management: Seek opportunities to resolve complex situations with our suppliers, other company departments, and team members related to selection of sources, contract terms, price, deliveries, specifications, quality, and quantity variations while remaining within company inventory guidelines.
* Seek opportunities to assist other team members with problem resolution.
* Analytical skills required to read and interpret component specifications and to perform cost/price analysis.
* Supplier Relationship: Take a leadership role communicating between all functional areas including the supplier base.
* Demonstrate proven communication skills with all levels of the company as well as suppliers and customers, as required through personal contact, telephone conversations, and self-composed written documents and presentations.
* Requires no supervision of written or verbal communications.
* Seek opportunities to take a leadership role as the liaison between company and suppliers in the new component definition phase.
* May be called on to act as department lead in selecting sources of supply, communication of price and contract terms, request for proposal / quotations, and discuss / transmit contract and technical requirements and specifications and ascertain supplier's ability to fulfill commitments.
* Evaluate current and potential sources of supply and work toward strengthening our supplier base.
* Strategy / Action Planning: Seek opportunities to lead teams in the Identification of opportunities for improvement and implementation of changes that have a positive impact on the business.
* Assist in the selection of new suppliers and promote long-term supplier relationships.
* Provide information and assist supply chain management with requirements planning.
* Perform analysis of purchasing and planning activities to assist purchasing management in developing a more efficient and effective organization.
* Take a leadership role in the training and development of other team members.
* Assist in the development and implementation of procedures and techniques that will simplify the purchasing and planning function.
* Work with the suppliers and other functional areas to identify cost reduction opportunities and makes recommendations.
* Lead and direct team members in the tasks and accomplishments required to meet departmental and company strategies