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Assigner skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical assigner skills. We ranked the top skills for assigners based on the percentage of resumes they appeared on. For example, 20.6% of assigner resumes contained customer satisfaction as a skill. Continue reading to find out what skills an assigner needs to be successful in the workplace.

10 assigner skills for your resume and career

1. Customer Satisfaction

Here's how assigners use customer satisfaction:

Consulted with customers and ensured customer satisfaction.
Interacted with other departments to ensure customer satisfaction and meet scheduled due date.

2. Quality Service

Here's how assigners use quality service:

Verified and completed customer service orders by service level agreements, resulting in quality service in a timely manner.

3. Customer Orders

Here's how assigners use customer orders:

Participated in four person offline team tasked with processing all complex business customer orders.
Inspected customer orders for accuracy and made corrections to the orders as necessary.

4. Provisioning

Here's how assigners use provisioning:

Trained new hires in switch provisioning.
Circuit provisioning, ddsII reservations for 56k, 9.6 circuits.

5. Trouble Tickets

A trouble ticket is another term for a support/help ticket. At the point when a client or worker has an issue, they present a record, or ticket, to the IT group depicting their issue. The group records significant data on the ticket and uses it for correspondence between the client and the group.

Here's how assigners use trouble tickets:

Answer calls from techs out in the field working on trouble tickets, installs or repairs.
Coordinated resolution of trouble tickets with other departments.

6. DSL

Here's how assigners use dsl:

Provisioned DSL on Alcatel, Adtran, Calix, AFC switches using provided interfaces.
Assign new construction orders and connect new services for Landline Telephone, DSL and Fiber Optics.

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7. Service Activation

Here's how assigners use service activation:

Interacted with internal departments, which included call center, service activation, facility provisioner, engineering, and field operations.

8. Inbound Calls

Here's how assigners use inbound calls:

Receive inbound calls from clients and potential customers regarding technical issues, new services, potential upgrades, etc.
Answer inbound calls in a fast paced technical environment and create trouble tickets for phone and data service.

9. DPI

Here's how assigners use dpi:

Work with DPI, LogMeTT, TerraTerm, Excel, MapCom, and CADTel

10. DCO

Here's how assigners use dco:

Maintained the GTD-5, DMS-100, DMS-10, 5ESS and DCO switches.
Switch programmer: DMS-10, DMS-100, DCO, GTD-5 and 5ESS.

What skills help Assigners find jobs?

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List of assigner skills to add to your resume

The most important skills for an assigner resume and required skills for an assigner to have include:

Customer Satisfaction
Quality Service
Customer Orders
Provisioning

Trouble Tickets
DSL
Service Activation
Inbound Calls

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Assigner Skills

Updated January 8, 2025

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