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Become An Assignment Clerk

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Working As An Assignment Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $33,779

    Average Salary

What Does An Assignment Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become An Assignment Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Assignment Clerk jobs

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Assignment Clerk Demographics

Gender

Female

77.5%

Male

20.6%

Unknown

1.9%
Ethnicity

White

79.1%

Hispanic or Latino

12.2%

Asian

6.8%

Unknown

1.4%

Black or African American

0.4%
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Languages Spoken

Spanish

100.0%

Assignment Clerk Education

Schools

Albany State University

7.7%

Jacksonville State University

7.7%

Bluegrass Community and Technical College

7.7%

University of Missouri - Columbia

7.7%

University of Phoenix

7.7%

Southern New Hampshire University

7.7%

Rose State College

3.8%

Eastern Michigan University

3.8%

University of Northern Colorado

3.8%

Marshall University

3.8%

Southwest University

3.8%

University of the West

3.8%

Hondros College

3.8%

North Carolina State University

3.8%

Northwestern College

3.8%

Bloomfield College

3.8%

Columbia College

3.8%

Wright State University

3.8%

Owens Community College

3.8%

Norfolk State University

3.8%
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Majors

Business

25.6%

Criminal Justice

9.8%

Nursing

7.3%

Human Resources Management

6.1%

Legal Support Services

6.1%

General Studies

4.9%

Accounting

4.9%

Education

4.9%

Psychology

3.7%

Law

3.7%

Legal Research And Advanced Professional Studies

2.4%

Political Science

2.4%

Finance

2.4%

Computer Science

2.4%

Computer Networking

2.4%

Social Work

2.4%

Journalism

2.4%

Graphic Design

2.4%

Engineering

2.4%

Ethnic, Gender And Minority Studies

1.2%
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Degrees

Other

42.1%

Bachelors

28.9%

Associate

15.8%

Certificate

5.3%

Masters

3.5%

Diploma

1.8%

Doctorate

1.8%

License

0.9%
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Top Skills for An Assignment Clerk

FrontlineCustomerServiceDataEntryProgramsPersonnelTelephoneServiceOrdersGeneralPublicCourtOrdersDSLComputerSystemTelephoneLinesClericalSupportHighVolumeOperationalFunctionsPhoneCallsOfficialDocumentationTempDriversPowerpointNocvCourtFilesAddressesEnvelopesAdditional

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Top Assignment Clerk Skills

  1. Frontline Customer Service
  2. Data Entry Programs
  3. Personnel
You can check out examples of real life uses of top skills on resumes here:
  • Serve as frontline customer service to receive, solve and/or escalate inquiries of difficult customers.
  • Used of HRS and SAP data entry programs.
  • Updated and maintained computerized personnel data to ensure accuracy of information.
  • Installed, modified and deleted telephone service orders that failed automatic assignment.
  • Answered questions in person and by telephone from the general public and attorneys pertaining to court records.

Top Assignment Clerk Employers

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