What does an Assistance Coordinator do?

An assistant coordinator is a person who offers operational and clerical support to the senior coordinators. The duties and responsibilities of assistant coordinators include communication with employers or clients, a delegation of tasks to team members, and the collaboration with finance teams and fund allocation. Among the skills needed for this job include procurement management, problem-solving, and communication and interpersonal skills. They should also be equipped with documentation management, accounting, organizational, and negotiation skills.
Assistance coordinator responsibilities
Here are examples of responsibilities from real assistance coordinator resumes:
- Facilitate development of veterans individual rehabilitation plans, which provide purpose, organization and empowerment to achieve life goals.
- Teach CPR to colleagues and members of the community.
- Enter patient information into the system and verify income, insurance and Medicaid coverage.
- Create PowerPoint presentation outlining past, current, and suggest succeeding year financial reports for board meeting.
- Prepare materials for PowerPoint presentations.
- Maintain children's confidentiality and follow HIPAA privacy regulation.
- Offer financial counsel to prospective students and process payroll enterprise-wide for the work-study program.
- Work closely with the Medicaid coordinator, conducting an initial financial screening and gathering all supporting documentation.
- Verify income of patients and assist with completing necessary documentation provide by the pharmaceutical companies, including doctor's signatures.
- Assist patients with application and documentation process, provide education, detail information and dosage instruction about medication being supply.
- Maintain therapist contracts and gather all payroll information submit by therapists and provide the information to the administration and payroll offices.
- Develop and implement individualize care plans for elders participating in a SCO insurance.
Assistance coordinator skills and personality traits
We calculated that 14% of Assistance Coordinators are proficient in Patients, Resident Care, and Good Judgment. They’re also known for soft skills such as Communication skills, Compassion, and Problem-solving skills.
We break down the percentage of Assistance Coordinators that have these skills listed on their resume here:
- Patients, 14%
Verified income of patients and assisted with completing necessary documentation provided by the pharmaceutical companies, including doctor's signatures.
- Resident Care, 13%
Implemented strategies for upholding morale within existing understaffed team with prolong management absence while maintaining optimal resident care.
- Good Judgment, 13%
Use good judgment and guidelines when handling difficult situations.
- Senior Care, 11%
Scheduled and coordinated in-home senior care visits, answered and directed phone calls, and maintained client files.
- OSHA, 11%
Perform bi-monthly safety meetings to update and enforce DOT, OSHA and Haz-Mat requirements for both OTR drives and dispatch staff.
- Patient Care, 5%
Developed and implemented system-wide analysis of issues impacting patient care.
Common skills that an assistance coordinator uses to do their job include "patients," "resident care," and "good judgment." You can find details on the most important assistance coordinator responsibilities below.
Communication skills. To carry out their duties, the most important skill for an assistance coordinator to have is communication skills. Their role and responsibilities require that "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help." Assistance coordinators often use communication skills in their day-to-day job, as shown by this real resume: "facilitate clear communication within the teams and to other departments responsible for development and administration of the hr communication channels/tools utilized. "
Compassion. Another essential skill to perform assistance coordinator duties is compassion. Assistance coordinators responsibilities require that "social and human service assistants often work with people who are in stressful and difficult situations." Assistance coordinators also use compassion in their role according to a real resume snippet: "provided patients and families with compassion and empathy during medical crisis. "
Problem-solving skills. assistance coordinators are also known for problem-solving skills, which are critical to their duties. You can see how this skill relates to assistance coordinator responsibilities, because "social and human service assistants help clients find solutions to their problems." An assistance coordinator resume example shows how problem-solving skills is used in the workplace: "investigated all discrepancies and resolved all payroll problems. "
Time-management skills. For certain assistance coordinator responsibilities to be completed, the job requires competence in "time-management skills." The day-to-day duties of an assistance coordinator rely on this skill, as "social and human service assistants often work with many clients." For example, this snippet was taken directly from a resume about how this skill applies to what assistance coordinators do: "maintained payroll, kept track of vacation time and pto. "
Interpersonal skills. Another common skill required for assistance coordinator responsibilities is "interpersonal skills." This skill comes up in the duties of assistance coordinators all the time, as "social and human service assistants must make their clients feel comfortable discussing sensitive issues." An excerpt from a real assistance coordinator resume shows how this skill is central to what an assistance coordinator does: "exhibited excellent interpersonal and written communication skills (editor of employee newsletter), pro-actively multi-tasked with great attention to detail. "
Organizational skills. Another skill commonly found on assistance coordinator job descriptions is "organizational skills." It can come up quite often in assistance coordinator duties, since "social and human service assistants must often complete lots of paperwork and work with many different clients." Here's an example from a resume of how this skill fits into day-to-day assistance coordinator responsibilities: "orchestrated and administered iso conformance training programs for every organizational level. "
The three companies that hire the most assistance coordinators are:
- Sunrise Senior Living Management Inc28 assistance coordinators jobs
- AIG4 assistance coordinators jobs
- CoxHealth3 assistance coordinators jobs
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Assistance coordinator vs. Operations coordinator
An operations coordinator's role is to oversee the progress of various departments in a company or organization, ensuring that all operations meet the set goals and adhere to the company's policies and regulations. An operations coordinator may also be responsible for supervising the procurement of supplies, contract negotiations, sales monitoring, and even maintenance operations within the company. Furthermore, they can also perform administrative duties such as communicating with clients through telephone and email, arranging schedules and appointments, producing reports and evaluations, training new employees, and serving as the bridge of information between different departments.
While similarities exist, there are also some differences between assistance coordinators and operations coordinator. For instance, assistance coordinator responsibilities require skills such as "resident care," "good judgment," "senior care," and "osha." Whereas a operations coordinator is skilled in "customer service," "logistics," "excellent organizational," and "data entry." This is part of what separates the two careers.
Operations coordinators earn the highest salaries when working in the government industry, with an average yearly salary of $43,723. On the other hand, assistance coordinators are paid more in the government industry with an average salary of $46,843.operations coordinators tend to reach similar levels of education than assistance coordinators. In fact, operations coordinators are 1.2% less likely to graduate with a Master's Degree and 0.4% less likely to have a Doctoral Degree.Assistance coordinator vs. Support services coordinator
Support Services Coordinators are responsible for leading the administrative and deployment of a staff team. Their duties include preparing presentation documents, preparing and processing expense and budget reports, answering phone and emails, and arranging meetings. They also provide direction in the learning and development needs of staff. A Support Service Coordinator will work to ensure quality assurance is met within services and ensure the inclusion and support of employees within an organization.
In addition to the difference in salary, there are some other key differences worth noting. For example, assistance coordinator responsibilities are more likely to require skills like "resident care," "good judgment," "osha," and "financial assistance." Meanwhile, a support services coordinator has duties that require skills in areas such as "customer service," "support services," "social work," and "basic math." These differences highlight just how different the day-to-day in each role looks.
Support services coordinators earn a lower average salary than assistance coordinators. But support services coordinators earn the highest pay in the government industry, with an average salary of $48,629. Additionally, assistance coordinators earn the highest salaries in the government with average pay of $46,843 annually.In general, support services coordinators achieve similar levels of education than assistance coordinators. They're 3.8% more likely to obtain a Master's Degree while being 0.4% less likely to earn a Doctoral Degree.Assistance coordinator vs. Information coordinator
An information coordinator is an individual who is responsible for collecting, analyzing, processing, and distributing information according to an organization's policies. With effective communication skills, information coordinators must serve as the main spokesperson for the company who deals primarily with the media and reporters. They are required to provide annual reports, company newsletters, and information so that investors can decide whether to invest in the company. Information coordinators must also maintain the security and confidentiality of the records of clients as well as other confidential information.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, an assistance coordinator is likely to be skilled in "resident care," "good judgment," "senior care," and "osha," while a typical information coordinator is skilled in "customer service," "medical terminology," "data entry," and "home health."
Information coordinators earn the highest salary when working in the manufacturing industry, where they receive an average salary of $53,181. Comparatively, assistance coordinators have the highest earning potential in the government industry, with an average salary of $46,843.Most information coordinators achieve a similar degree level compared to assistance coordinators. For example, they're 0.2% less likely to graduate with a Master's Degree, and 0.4% less likely to earn a Doctoral Degree.Assistance coordinator vs. Support coordinator
A support coordinator assists disabled participants in developing knowledge, experience, and connections with the community. Support coordinators connect the participants to the National Disability Insurance Scheme (NDIS) and consider appropriate options for them. They are expected to help participants resolve crisis points while assisting them in developing a capable and resilient support network. They also provide coaching assistance to participants who have faced challenges and create reports about the participant's achieved outcomes.
Types of assistance coordinator
Updated January 8, 2025