Assistant business manager job description

Who We Are Horizon Media, founded in 1989 by Bill Koenigsberg, is recognized as one of the most innovative marketing and advertising firms. We are headquartered in New York City, with offices in Los Angeles and Toronto. A leader in driving business solutions for marketers, Horizon is known for its highly personal approach to client service. Renowned for its incredible culture, Horizon is consistently named to all the prestigious annual Best Places to Work lists published by Fortune, AdAge, Crain's New York Business and Los Angeles Business Journal. Together we are building a place of belonging. At Horizon, we understand the value that different perspectives can bring to our clients and culture, so we strive for an environment where our employees feel welcomed, safe and empowered. We value YOU and believe that your authentic voice and unique perspective allows us to create a more rewarding culture, and experience, together.

Our simple recipe for success? We hire talented people (thinkers, doers, dreamers, makers), challenge them and give them every opportunity to grow.

Job Summary The Assistant Strategist, Business Solutions is responsible for supporting the team in the development of media plans, results analysis, and data management. This position requires an individual to strategically think and problem solve while paying meticulous attention to detail. The Assistant Strategist is expected to show integrity, a thirst for learning, drive and initiative, along with overall communication and organization skills to succeed in a fast-paced work environment.What You'll Do
50% - Account Management
Assist with day-to-day account maintenance tasks inclusive of flowchart upkeep and creative material distribution Schedule, attend, and participate in client/internal meetings; capture and distribute meeting recap notes to clients and internal team members, summarizing all deliverables and next steps Keep team updated on the status and timing of deliverables Collaborate with team to identify data and billing discrepancies and recommend creative solutions
20% - Strategic Planning
Support team members with overall media plan development, budget tracking, implementation, and maintenance Analyze competitive and target research to inform media strategy
15% - Internal Relationship Management
Engage and effectively interact with direct team as well as other Horizon Media departments internally
15% - Training & Development
Advance knowledge and learn about the media industry, Horizon Media, and our clients Participate in Horizon's Media 101 training program, as well as other syndicated and proprietary training sessions (i.e. Excel Basics, Business Writing, Presentation Skills, and more)

Who You Are
Hungry to advance your knowledge of advertising, marketing, and media principles Willing to take initiative, be an active participant in team discussions An effective communicator who thinks strategicallyA problem solver with the ability to develop creative solutions Detail oriented with strong organizational skills Comfortable working with multiple timelines and deliverables; able to effectively manage your time Someone who thrives working both independently and within a team Comfortable working within large sets of data and numbers Successful in an agile, fast paced environment Results and solutions oriented; consistently motivated, proactive, and resourceful An advocate for and supporter of diversity, equity and inclusion
Preferred Skills & Experience
Bachelor's degree and/or relevant work or internship experience Proficiency working within Microsoft Excel and PowerPoint

Certificates, Licenses and RegistrationsThere are no requirements for certificates, licenses and registrations Physical Activity and Work EnvironmentThere are no requirements for physical activity and work environment
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

#LI-TH1
#LI-HYBRID

Do you love helping others?


Are you a natural leader who loves to inspire others to succeed? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy @ 43rd & Ella. Massage Envy is the leader in accessible massage and skin care. As a manager at our 43rd & Ella franchised location,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:


Rally a team of caring professionals to deliver an excellent end-to-end experience to every client every single day. Build relationships with a talented team of massage therapists, estheticians, and customer service superstars to guide, support, and inspire them. Own the success of an all-star location where clients want to be, and service providers want to stay.



Here's what's in it for you:


The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:


Benefits that help you take care of you including paid time off after 6 months, health, vision, and dental insurance offerings, monthly free services, among others. A healthy compensation plan that rewards your hard work with a base pay starting at $24,000per year based on experience and a generous monthly bonus structure based on performance. A dynamic, energizing environment where you're consistently challenged, never bored. Leader training and development to help you grow as a manager and lead your team.



WHAT WE'LL ACCOMPLISH TOGETHER


As a team, we're committed to delivering on the Massage Envy brand promise-we help you take care of you-every day to clients and employees alike. As the connector between the franchise owner, franchise staff, and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal. Daily work in this role includes:


Leading the way to an amazing experience for members and guests by managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges. Helping the location move more people forward in their wellness journeys by driving membership, promoting retail sales, partnering with the franchisee to set performance goals and working with the team to achieve them. Building a high-achieving team by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow. Running a tight ship where every operational detail is addressed, from managing inventory and deposits to ensuring compliance with all labor and employment laws applicable to location employees (including any local and state licensing laws for massage therapists and estheticians). Creating a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission. Modelling the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.



WHAT IT TAKES TO SUCCEED


A team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone. Those who shine in this role are:


Smart and experienced with prior background in management, marketing, sales, service or retail and a college degree (preferred). Born leaders who can motivate, coach, influence, and inspire and who aren't afraid to have tough conversations. Top performers who can set goals, prioritize work, analyze business performance, and delegate effectively. Problem solvers who can think on their feet, bring people to compromise, and resolve conflict. Good with people , building trust and confidence and developing positive relationships with employees, members, and guests.



We Believe Our Differences Make Us Better


We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.


If you're ready to lead the charge to help people feel their best, we can't wait to meet you.


*Massage Envy Franchising, LLC ("MEF") is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

• Drive and exceed sales goals through observing, coaching and role modeling customer-centric selling behaviors while providing a fun shopping environment where all customers feel welcome.
• Lead customer service in the store. Ensure colleagues engage with customers and provide a friendly and easy to shop environment.
• Require and champion use of selling technology to support a seamless customer experience
• Lead and educate relationship selling, building a client book and driving outreach to maximize business
• Direct the execution of merchandising strategies by partnering with the BSM and the Visual Merchandise Manager / Merchandise Manager as the owner of overall merchandising direction
• Ensure all necessary re-stocking, floor moves, signing are completed
• Provide daily oversight of fulfillment process, track metrics throughout the day to ensure optimum fill rate
• Attract, hire, train, coach, evaluate and manage an average of 10 direct reports to meet or exceed performance and behavioral expectations.

Qualifications and Competencies:

Associate's Degree and 3-5 years direct experience required

3-5 years related experience

• Effectively communicate and present information in one-on-one and small group situations to customers, and all levels of internal and external business partners
• Ability to effectively plan and execute strategies
• Ability to monitor and maneuver workflow to achieve priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
• Ability to draft reports and other communications, effectively present to management and internal and external business partners, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Physical Requirements:

• Requires periods of walking, standing, hearing, talking, reaching with extended arms, crouching and climbing ladders
• Frequent use of computers and other office equipment
• Requires close vision, color vision, and ability to adjust focus
• Frequently lift/move up to 25 lbs.