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Assistant Center Manager - Olney, MD

Select Medical Corporation
Olney, MD
Full time treating physical therapist for leadership available in Olney, MD.
Experience the power of physical therapy with NovaCare!

NovaCare Rehabilitation in Olney Maryland is seeking a full time licensed physical therapist for an Assistant Center Manager opportunity. We are looking for a compassionate and driven licensed therapist to lead and provide exceptional patient care experiences as an Assistant Center Manager. This will position will help oversee our highly trained and respected therapy team providing preventative and rehabilitative services that maximize functionality and promote the well-being of our patients. The Assistant Center Manager serves as a platform for the training and development necessary for consideration of a promotion to a Center Manager role within 12-18 months. Every Assistant Center Manager is a treating physical therapist and is responsible for creating and promoting a safe environment, ensuring an exceptional experience for patients and employees, and helping Select Medical meet its annual business plan. Our work environment offers a great opportunity to provide skilled care to our patients and grow your business with the NATION'S LEADER IN OUTPATIENT PHYSICAL THERAPY!

Our schedule will include two evenings working until 7pm with remaining days, day hours. The treating physical therapist assistant center manager will provide leadership to therapy team, market rehabilitative services, specialty programs to the medical community, attend regular management meetings, and participate in community activities. If you are an experienced physical therapist interested in leadership, we CAN train. Strong work ethic and outgoing personality is a MUST!

We Offer:

* UNMATCHED continuing education program with internal CEU courses, national certifications and more.
* Company matching 401(k)
* Dedicated career paths and training for management and clinical growth
* Affordable PPO Benefits
* Generous Paid Time Off
* Competitive salary, BONUS and more!

For Details Contact:

Shanel Green

Sr. Regional Recruiter- Outpatient Division

Select Physical Therapy and NovaCare Rehabilitation

610-223-5944 Cell

717-412-9439 Fax

ssgreen@selectmedical.com

Select Medical Corporation's outpatient divisions are nationally prominent, locally driven providers of outpatient physical rehabilitation with approximately 1800 locations in 38 states, including the District of Columbia. Throughout the country we operate primarily as Select Physical Therapy, NovaCare Rehabilitation, Physio, Kessler Rehabilitation Center, KORT, Saco Bay Physical Therapy, Concentra, SSM Physical Therapy and Keystone Physical Therapy. Our highly respected clinical team provides preventative and rehabilitative services that maximize functionality and promote well-being. We develop individualized treatment plans to help achieve each patient's specific goals. Our integrated local market network allows us to effectively partner with physicians, employers, payors and case managers to achieve optimal patient outcomes in a cost-effective manner. We also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools. #ACN

Responsibilities

Essential People Leadership Functions:

* Assist with staff development and growth, offering clinical and non-clinical employees coaching, guidance, training, and support. This includes assisting in the supervision of staff in the absence of a Center Manager and as needed based on employee goals and performance.
* Assist leadership in the growth of the center and market through program and business development, and participate in or lead the team's involvement at community events.
* Support employee engagement and retention efforts by creating and fostering high levels of trust, promoting physical and psychological safety, ensuring every team member is in a role that allows them to do work that is fulfilling/meaningful, and celebrating and recognizing team and individual achievements.
* Assist with the management and resolution of employee relations issues to ensure consistent compliance with Human Resources and organizational policies and procedures.

Essential Operational Functions:

* Assist with developing strategies to increase profitability, including the growth of referral sources, organic marketing efforts, and building strong community relationships.
* Responsible for direct patient care that promotes an exceptional patient experience.
* Encourage development, learning, and growth that will enable clinical staff to support patients' needs.
* Review results of outcome program measures and develop plans to improve patient care where needed.
* Ensure strong physician, customer, and payor relations and coordinates implementation of clinical specialty programs as requested by the customer.

Knowledge, Skills, & Abilities:

* Required to be proficient in Windows based office technologies (ex. Word, Excel).
* Ability to exhibit leadership qualities, including integrity, positivity, discernment, resilience, courage, resourcefulness, and business focus.
* Possesses effective communication skills for accurate, concise and organized report writing and presentation of information to staff and patients.
* Ability to identify and prioritize issues and actions to take in an expedient and effective manner.

Qualifications

Physical Requirements:

* Ability to lift patients using appropriate biomechanical techniques frequently throughout the course of a work day/shift; must be capable of easily lifting fifty (50) pounds dead weight alone.
* Ability to walk, bend, stand and reach constantly during a work day/shift.
* Visual acuity (near and distant) sufficient to evaluate, diagnose and monitor patient needs and to maintain accurate records, recognize people and provide directions.
* Ability to speak and hear sufficiently to understand and give directions.
* Ability to push wheeled equipment through the facility.
* Possess fine motor skills for legible and accurate writing of reports, charting, scheduling, daily correspondence and presentations, either manually or through use of dictation equipment.
* Possess fine motor skills for effective and efficient handling of diagnostic or therapeutic equipment.

Required Credentials:

* Must have at minimum a Bachelor's Degree in Physical Therapy or graduated from an accredited school of Occupational Therapy.
* Must possess current State licensure or eligibility for licensure in the State of which he or she will practice.
* CPR certification required.

Additional Data

_____BRAND____ is part of the Select Medical Outpatient Division, a nationally prominent, locally driven provider of outpatient physical rehabilitation. We operate primarily as Select Physical Therapy, NovaCare Rehabilitation, Physiotherapy Associates, KORT, and Saco Bay Physical Therapy. Together, these brands comprise a national network of almost 1800 centers in 37 states and the District of Columbia. The centers offer a wide range of general physical therapy services such as hand therapy, sports medicine and work injury prevention and management. Throughout the country, we also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools and serve as the exclusive physical rehabilitation provider to several major U.S. corporations.

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Easy Apply
13d ago

BBW Asst Mgr-PARKRIDGE CENTER

Bath and Body Works
Manassas, VA
Accountable to delivering sales plan through effective management/delegation of store and operational tasks and execute tasks as assigned and leadership tasks as delegated by the store manager.
Building High Performing Teams:

* Attract, hire, develop, inspire and retain top talent
* Coach, develop and maximize the success of all associates
* Build schedules to maximize and leverage sales results
* Set and reinforce clear and aligned selling expectations, performance, results and accountability with all associates
* Build a team that works well together based on the needs of the store
* Ensure onboarding and continued training of the associate team
* Effectively and fairly manage performance as delegated by the store manager

Selling Effectiveness:

* Lead and model the selling and customer experience standards
* Lead selling efforts to meet selling goals during scheduled shifts
* Ensure team communication; reinforcing that associates at every level are focused and accountable to selling
* Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail
* Direct workforce management activities
* Set the direction and goals for the day/shift when associates arrive for work
* Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs)
* Ensure associates receive scheduled breaks and meal periods (per state specific guidelines)

Telling The Brand Story:

* Make good, fact-based shopkeeper decisions that keep the store full and abundant
* Lead floorset execution and sustain Magazine direction to optimize business and bring the product story to life
* Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences
* Lead consistent focus on delivering emotionally engaging customer experiences
* Ensure implementation of company selling strategies
* Lead, delegate and execute store standards and maintain a safe, inviting store appearance

Operational Excellence:

* Direct inventory management activities
* Manage controllable expenses
* Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
* Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues
* Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution
* of operational activities
* Maintain policies and procedures
* Incorporate Loss Prevention and safety messages into daily operations
* Note: The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required depending on the volume and complexity of the store.

Qualifications

* Proven ability to drive sales results
* Strong communication and ability to foster a customer focused selling culture
* Able to provide in the moment coaching to associates
* Availability for varied weekly shifts including weekend, closing and peak shifts
* Prior sales management experience

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
53d ago

Assistant Moving Center Manager

U-Haul
Manassas Park, VA
Are you looking for more responsibility and to take the next step in your career? Are you a people person who loves to help others? Then consider becoming U-Haul's newest Assistant General Manager! As Assistant General Manager you will frequently be responsible for the day-to-day operations of your center, working as part of an excellent team and learning valuable skills to get your career moving.
U-Haul offers Assistant General Managers:

+ Career stability

+ Opportunities for advancement

+ Valuable on-the-job training

+ Life insurance

+ MetLaw Legal program

+ MetLife auto and home insurance

+ Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

+ Paid holidays, vacation, and sick days if eligible

+ 401k and Employee Stock Ownership Plan

+ 24-hour physician available for kids

+ Health insurance & Prescription plans if eligible

+ Dental & Vision Plans

+ Subsidized gym/ membership if eligible

+ Business and travel insurance

+ YouMatter EAP program

+ LifeLock identity Theft

+ Critical Illness/Group Accident

Assistant General Manager Responsibilities:

+ Run daily operations of center in General Manager's absence

+ Make moment-to-moment decisions to allocate time and resources to appropriate projects

+ Manage and assign your team to ensure that customers receive an excellent first impression and the highest quality of care

+ Miscellaneous duties such as installing hitches, brake controllers, etc.

Minimum Requirements:

+ High School Diploma or equivalent

+ Driver's license and ability to maintain clean driving record

+ Leadership experience in any form

+ Customer service experience

+ Ability to work a variety of shifts

Work Environment:The work involves moderate risks or discomforts which require special safety precautions, e.g. working around moving parts, machines, fumes, or irritant chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves, or shields.

Physical Demands:The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

AMERCO and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable state law, no AMERCO or U-Haul company will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products. By continuing with this application, you are indicating that, if hired, you consent to nicotine screening in the future. This policy will not apply to team members hired before February 1, 2020.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.
42d ago

Amazon - Assistant Manager, Reception for Northwest Center Services

Northwest Center
Arlington, VA
NORTHWEST CENTER SERVICES IS HIRING AN ASSISTANT MANAGER, RECEPTION!!

THE ROLE

Under the direction of the Reception Program Manager, the Assistant Manager assumes responsibility for all team members and operations within their group of buildings. Responsibilities include facilitating all classroom and annual training, coaching and developing staff to ensure we provide a customer centric experience through each interaction, overseeing a variety of projects and audits, and working to improve processes to increase team's overall efficiency. Amazon is a fast-paced demanding corporate environment and we are committed to providing professional 5-star customer service with every interaction.

Schedule: Must be able to work a flexible schedule during hours of operation for weekdays. Hours of operation are 7:30 am to 6:00 pm Monday through Friday

Salary: $58,000 per year + Excellent Benefits

Location: Crystal City, Virginia + DMV Areas

Check out the benefits Northwest Center has to offer here: http://www.nwcbenefits.com/

* Please submit a Cover letter and Resume with your application*

The statements below describe the general nature and level of work performed by this role. They are not an exhaustive list of all responsibilities, duties and skills required. This document is not intended as a contract of employment.

KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS

Operational Excellence

* Provide management, day to day direction, and leadership to the entire Reception Team, including temporary workers.
* Ensure appropriate staffing levels within Amazon building's, and making sure staff are onsite and prepared for operations at scheduled start times. Communicating employee call outs to leadership and willing to provide coverage as needed.
* Ensure program service level agreements and operation standards are met or exceeded, inclusive of staffing levels, email response times, and overall customer satisfaction.
* Plan and develop employee work schedules, coordinating break coverage ensuring the best use of resources.
* Lead and participate in additional project related work, delegating as needed.
* Become the subject matter expert of all building operations including, but not limited to, security access levels, facility procedures, vendor points of contact, and any escalation processes.
* Partner with Reception Program Manager on developing new program initiatives, developing appropriate SOP's, and operational standards.
* Work with outside vendors on procurement on materials holding vendors accountable for deliverables, and associated spend.

Training

* Partner with SEABEL training team ensuring up to date training documents, and resources are available for all staff.
* Work with SEABEL training team on overall best training practices for new hire and ongoing training.
* Plan, facilitate and manage all new hire training classes for AHQ locations granting associated permissions to new hires.
* Manage reception desk trainer for successful week two & week three training of newly hired staff.

People

* Responsible for employee development through the development of individualized goals and the creation of training plans to ensure that employees achieve the established goals.
* Responsible for training new receptionists in all administrative support and customer support expectations, and procedures both on the desk and on the phone.
* Responsible for staff performance ensuring that all procedures, processes and policies are understood and followed. Following up with corrective employee conversations as necessary related to employee performance, including additional leadership as necessary.
* Assist leadership in interviewing, hiring, and termination discussions.
* Contributes to a positive work environment that encourages retention and talent
* Work collaboratively across the organization with different job levels and departments
* Foster a spirit of teamwork and unity among team members that allows for disagreement over ideas, conflict and expeditious conflict resolution.

Customer Experience

* Provide elevated customer support for callers, visitors, community members, vendor partners, and all guests entering Amazon space.
* Handle escalated situations with callers, visitors, community members, vendor partners, and all guests
* Ensures cleanliness and overall visual presence of lobby and back room storage ensuring it is cleaned, organized and stocked as necessary.
* Attend regular team meetings to discuss updates, concerns, and ideas with leadership.
* Act as liaison between Northwest Center, Amazon and other Vendors ensure continuity across campus locations.

NEEDED EXPERIENCE & REQUIREMENTS

Education

* Associates degree required, Bachelor's degree preferred.

Experience

Required Experience:

* Minimum 4-year customer service or administrative support experience.
* Proven experience as a supervisor or similar management role
* Advanced computer skills in MS Office

Preferred Experience:

* 4+ Years supervisory experience.
* Experience in crowd or security management systems (i.e. Lenel, Right Crowd)

Demonstrable Skills

* Commitment to Northwest Center's mission of inclusion and ability to successfully work in a diverse environment.
* Ability to practice a high level of confidentiality.
* Interpersonal skills to effectively motivate others. Lead change and innovation
* Manages confidentiality without exception
* Maintain good judgment in fast-paced, high-stress environments
* Detailed oriented & thorough, with ability to see the "big picture"
* Passion to foster an inclusive and diverse culture through initiatives, training & education, communications, and implementing optimizations based on high-level goals.
* Responds calmly and professionally to emergencies, angry customers, or other stressful situations in the workplace.
* Attention to detail and accuracy
* Exercises good judgment in areas of responsibility. Identifies or assists in identifying alternative solutions to problems or situations.
* Regularly seeks new and improved methodologies for enhancing the effectiveness of organization. Employs imagination and creativity in the application of duties and responsibilities. Is not averse to change.

Working Conditions & Physical Demands

* Must be able to frequently carry and lift a backpack containing a laptop and other supplies, up to 50 pounds.
* May need to carry supplies to other buildings.
* It is a combination of desk and actively visiting several Amazon buildings so the ability to walk consistently within a 1.5 radius is required.
* Ability to read, write, speak and comprehend the English language
* Ability to see both distance and details at close range, within a few feet of the observer (with or without corrective lenses).
* Ability to identify and understand the speech of another person (with or without a personal auditory hearing device).
* Ability to work a flexible schedule to meet the needs of the business, including occasionally arriving early, staying late on a moment's notice and occasional evening and weekend shifts.
* This is a dog friendly environment with over 1000 dogs on campus. Individuals with dog allergies or those who do not particularly care for dogs may not be the best fit.

WHO WE ARE

When People of all Abilities Learn and Work Together, Everyone Benefits. The purpose of Northwest Center is to change society so that people of all abilities engage with each other fully in classrooms, workplaces, and the community. Legally structured as a 501(c)3 nonprofit corporation, Northwest Center is more broadly a "for-purpose" organization that uses and blends the best techniques of human services, business, and philanthropy in innovative ways.

As a social enterprise organization, Northwest Center proves to the world every day that employing people of all abilities can be a powerful competitive advantage. Northwest Center's businesses generate over $5 million annually that Northwest Center reinvests into human services while covering 100% of the overhead expense of the organization and building cash reserves for future sustainability.

Northwest Center's mission is to promote the growth, development, and independence of people with disabilities through programs of therapy, education, and work opportunity.

Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If you need any assistance or accommodations with the application or interview process, please contact us at jobs@nwcenter.org.

At Northwest Center, we value and accept diversity and inclusion. We promote this by encouraging our employees to participate and contribute to our various employee resource groups. Some examples of the groups include Black Affinity Group (BAG), PRISM (LGBTQIA+ Group) and our Equity Committee. These resource groups promote diversity and inclusion, provide resources to employees, and play an important role in creating a community at Northwest Center! Our culture is encouraging, promotes growth and believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together. Northwest Center is proud to be an equal opportunity employer, including disability and veteran's status.

At Northwest Center, we do not just accept diversity and inclusion - we celebrate it, we support it, we live it and we flourish in it for the benefit of our employees, the community, and our clientele. It is our belief that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together. We are proud to be an equal opportunity workplace.

IND123
60d+ ago

Assistant Center Manager

CSL Plasma
District Heights, MD
With operations in 35+ nations and ~ 27,000 employees worldwide, CSL is driven to develop and deliver a broad range of lifesaving therapies to treat disorders such as hemophilia and primary immune deficiencies, and vaccines to prevent influenza. Our therapies are also used in cardiac surgery, organ transplantation and burn treatment.

CSL is the parent company of CSL Behring and Seqirus. CSL Behring (http://www.cslbehring.com) is a global leader in the protein biotherapeutics industry, focused on bringing to market biotherapies used to treat serious and often rare conditions. CSL Behring operates CSL Plasma (http://www.cslplasma.com/careers) , one of the world's largest collectors of human plasma, which is used to create CSL's therapies. Seqirus is the second largest influenza vaccine company in the world and is a transcontinental partner in pandemic preparedness and a major contributor to the prevention and control of influenza globally.

We invite you to take a look at the many career possibilities available around the globe and consider building your promising future at CSL by becoming a member of our team!
**Job ** **Description Summary**

In the absence of the center manager, this position has ultimate responsibility of entire center operations, including production, quality compliance, finance, HR and IT. In most centers, the Assistant Manager will have primary responsibility for day-to-day center operations.

Serves as the main management support to CSL Plasma services center manager

Ensures on-going improvements and act as liaison with all corporate functions to ensure center compliance and performance

**Job Description**

• In the absence of the center manager, overall authority over center operations production goals, monitor net yields and implement improvement plans as required. Meet daily, weekly and monthly deadlines and maintain operational records.

• Independently determine center labor usage to meet business needs. Support meeting the established center production goals.

• In collaboration with center manager, manage all inventories to the optimum levels by maximizing efficiencies, customer service levels and minimizing investment. Support meeting daily, weekly and monthly deadlines and maintain center's operational records.

• Ensure efficient donor flow throughout the center. Identify problem areas and implement corrective action as needed.

• In collaboration with center manager, ensure compliance with all Company SOPs and applicable federal, state and local regulations. Perform nearly all staff tasks and duties at a proficiency level adequate for training and critiquing employees in the performance of those tasks and duties.

• In absence of center manager, responsible for all aspects of financial oversight. Responsible for center production goals. Monitors net yields and implements plans for improvement when required. Consistently meets daily, weekly and monthly deadlines and maintains center's operational records.

• In collaboration with center manager, ensure meets financial targets at all times and adheres to cash management, financial reporting, and other financial responsibilities.

• In collaboration with center manager, support the center philosophy of continuous improvement. Collect and analyze data to maintain and improve center quality, efficiency and profitability. Implement effective corrective action plans when appropriate.

• In collaboration with center and quality management, assist quality compliance by meeting company, regulatory and customer requirements to safeguard the purity and efficacy of the plasma and the safety of donors and employees.

• In collaboration with center and quality management, assist with all audits by working with quality personnel and QA team to develop effective corrective action plans to address any areas of deficiency noted during audits.

• Follow all HSE and OSHA policies and procedures. In collaboration with center manager, ensure the center and all employees comply with OSHA regulations and training. Complete all OSHA record keeping and reporting requirements.

• In collaboration with center manager, maintain clean efficient work environment, and ensure center has sufficient operating supplies and forms. May conduct routine internal procedures and documentation audits.

• Support facility maintenance to highest safety, compliance and cleanliness standards. Partner with corporate facilities to ensure center compliance at all times.

• In collaboration with center manager, conduct recruitment, training, development, counseling and termination. Manage effectively employee turnover within center operations. Adhere to HR policies and practices through fair and equitable treatment of all employees. Communicate effectively with HR to ensure compliance.

• In collaboration with center manager, ensure excellent customer service by all staff. Provide a model of good customer service to employees. Communicate openly with customers. Effectively resolve complaints or concerns.

• In collaboration with center manager, support all marketing and advertising to ensure effectively executing programs for desired results. Make applicable recommendations to improve effectiveness.

• In collaboration with center manager, represent the Company and center in the community and with other business, local publications and vendors.

• Maintain confidentiality of all personnel, donor and center information.

• Perform other job-related duties as assigned.

**Education**

• Bachelor's Degree preferred

• Equivalent combination of education and professional work experience required

**Experience**

• Minimum 1 year supervisory or leadership experience responsible for overseeing the activities of others required OR

• Completion of CSL Plasma Leadership Development program

Additional Comments

• Maintain company Technical Training certification

**Working Conditions**

• Ability to make decisions which have significant impact on the department's creditability, operations and services

• Ability to formulate complex and comprehensive materials such as authoritative reports of major scope and impact, etc. and/or to make formal presentations

• Reach, bend, kneel and have high level of manual dexterity to lift boxes, carry instruments, pull or push furniture and/or supplies

• Overnight travel required up to 10% of the time

• Generally spends 80% of the time standing and walking and 20% of the time sitting

• Occasionally lift and carry up to 25 lbs.

• Occasionally perform tasks while standing and walking up to 100% of the time

• See, hear and speak with customers and center employees

• Approximately 60% of the time is spent managing center by auditing, improving operations and observing ongoing operations through the center

• Exposure to hazardous chemicals, extreme temperatures and to blood borne pathogens

• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

• Fast paced environment with frequent interruptions

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

\#CB

\#CB

CSL offers the following benefits for this full-time position, most are effective the first day of hire: Options for health care benefits, including choices of plans for medical and prescription drug, dental, and vision coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; paid time off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. This position is also eligible for an annual bonus per the Company's short-term incentive bonus plan, consistent with the terms and conditions set forth in the plan documents.

Worker Type:

Employee

Worker Sub Type:

Regular

R-149847

CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act. https://www.cslbehring.com/careers/eeo-statement
New
3d ago

Assistant Center Manager

CSL Behring Ltd.
District Heights, MD
About CSL

With operations in 35+ nations and ~27,000 employees worldwide, CSL is driven to develop and deliver a broad range of lifesaving therapies to treat disorders such as hemophilia and primary immune deficiencies, and vaccines to prevent influenza. Our therapies are also used in cardiac surgery, organ transplantation and burn treatment.

CSL is the parent company of CSL Behring and Seqirus. CSL Behring is a global leader in the protein biotherapeutics industry, focused on bringing to market biotherapies used to treat serious and often rare conditions. CSL Behring operates CSL Plasma, one of the world's largest collectors of human plasma, which is used to create CSL's therapies. Seqirus is one of the largest influenza vaccine companies in the world and is a transcontinental partner in pandemic preparedness and a major contributor to the prevention and control of influenza globally.

We invite you to take a look at the many career possibilities available around the globe and consider building your promising future at CSL by becoming a member of our team!

Job Description

Job Description Summary

In the absence of the center manager, this position has ultimate responsibility of entire center operations, including production, quality compliance, finance, HR and IT. In most centers, the Assistant Manager will have primary responsibility for day-to-day center operations.

Serves as the main management support to CSL Plasma services center manager

Ensures on-going improvements and act as liaison with all corporate functions to ensure center compliance and performance

Job Description

* In the absence of the center manager, overall authority over center operations production goals, monitor net yields and implement improvement plans as required. Meet daily, weekly and monthly deadlines and maintain operational records.
* Independently determine center labor usage to meet business needs. Support meeting the established center production goals.
* In collaboration with center manager, manage all inventories to the optimum levels by maximizing efficiencies, customer service levels and minimizing investment. Support meeting daily, weekly and monthly deadlines and maintain center's operational records.
* Ensure efficient donor flow throughout the center. Identify problem areas and implement corrective action as needed.
* In collaboration with center manager, ensure compliance with all Company SOPs and applicable federal, state and local regulations. Perform nearly all staff tasks and duties at a proficiency level adequate for training and critiquing employees in the performance of those tasks and duties.
* In absence of center manager, responsible for all aspects of financial oversight. Responsible for center production goals. Monitors net yields and implements plans for improvement when required. Consistently meets daily, weekly and monthly deadlines and maintains center's operational records.
* In collaboration with center manager, ensure meets financial targets at all times and adheres to cash management, financial reporting, and other financial responsibilities.
* In collaboration with center manager, support the center philosophy of continuous improvement. Collect and analyze data to maintain and improve center quality, efficiency and profitability. Implement effective corrective action plans when appropriate.
* In collaboration with center and quality management, assist quality compliance by meeting company, regulatory and customer requirements to safeguard the purity and efficacy of the plasma and the safety of donors and employees.
* In collaboration with center and quality management, assist with all audits by working with quality personnel and QA team to develop effective corrective action plans to address any areas of deficiency noted during audits.
* Follow all HSE and OSHA policies and procedures. In collaboration with center manager, ensure the center and all employees comply with OSHA regulations and training. Complete all OSHA record keeping and reporting requirements.
* In collaboration with center manager, maintain clean efficient work environment, and ensure center has sufficient operating supplies and forms. May conduct routine internal procedures and documentation audits.
* Support facility maintenance to highest safety, compliance and cleanliness standards. Partner with corporate facilities to ensure center compliance at all times.
* In collaboration with center manager, conduct recruitment, training, development, counseling and termination. Manage effectively employee turnover within center operations. Adhere to HR policies and practices through fair and equitable treatment of all employees. Communicate effectively with HR to ensure compliance.
* In collaboration with center manager, ensure excellent customer service by all staff. Provide a model of good customer service to employees. Communicate openly with customers. Effectively resolve complaints or concerns.
* In collaboration with center manager, support all marketing and advertising to ensure effectively executing programs for desired results. Make applicable recommendations to improve effectiveness.
* In collaboration with center manager, represent the Company and center in the community and with other business, local publications and vendors.
* Maintain confidentiality of all personnel, donor and center information.
* Perform other job-related duties as assigned.

Education

* Bachelor's Degree preferred
* Equivalent combination of education and professional work experience required

Experience

* Minimum 1 year supervisory or leadership experience responsible for overseeing the activities of others required OR
* Completion of CSL Plasma Leadership Development program

Additional Comments

* Maintain company Technical Training certification

Working Conditions

* Ability to make decisions which have significant impact on the department's creditability, operations and services
* Ability to formulate complex and comprehensive materials such as authoritative reports of major scope and impact, etc. and/or to make formal presentations
* Reach, bend, kneel and have high level of manual dexterity to lift boxes, carry instruments, pull or push furniture and/or supplies
* Overnight travel required up to 10% of the time
* Generally spends 80% of the time standing and walking and 20% of the time sitting
* Occasionally lift and carry up to 25 lbs.
* Occasionally perform tasks while standing and walking up to 100% of the time
* See, hear and speak with customers and center employees
* Approximately 60% of the time is spent managing center by auditing, improving operations and observing ongoing operations through the center
* Exposure to hazardous chemicals, extreme temperatures and to blood borne pathogens
* Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
* Fast paced environment with frequent interruptions

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

#CB

#CB

CSL offers the following benefits for this full-time position, most are effective the first day of hire: Options for health care benefits, including choices of plans for medical and prescription drug, dental, and vision coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; paid time off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. This position is also eligible for an annual bonus per the Company's short-term incentive bonus plan, consistent with the terms and conditions set forth in the plan documents.
New
4d ago

Assistant Manager, Service Center

University of Maryland
Berwyn Heights, MD
The Department of Residential Facilities is responsible for the maintenance, housekeeping and building security services for the College Park Campus' 70+ residence halls, Greek chapter houses and recreational facilities encompassing over 2 million square feet. The Service Center operates 24-hours a day, 7 days a week, 365 days a year. It is the first point of contact for our facilities management operation; it processes over 50,000 service requests each year, manages more than 2,000 keys / access cards and coordinates response efforts to facilities and crisis incidents across the UMD campus. The Assistant Manager supports this fast-paced and dynamic environment. The position co-supervises 25-30 front-line part-time student staff and is a role model for staff on excellent customer service standards, and provides detail-oriented administrative management of critical daily processes and tasks. The Assistant Manager works with the part-time Student Supervisors, Service Center Manager, Assistant and Associate Directors, and other department staff to identify changes in procedures, processes, or expectations that affect the services to be provided and supported by Service Center Desk Associates. Serves as primary point person for hiring, training and supervision of student Service Center Desk Associates. Manages department-issued cell phones for assigned staff. Maintains the inventory of Service Center supplies, equipment and materials. Participates in a management on-call rotation. In the absence of the Service Center Manager, manages the operation of the Service Center and assists with providing a full-time supervisory presence at the Service Center. This position is supervised by the Service Center Manager.
26d ago

BBW Asst Mgr-NEELSVILLE VILLAGE CENTER

Bath and Body Works
Germantown, MD
Accountable to delivering sales plan through effective management/delegation of store and operational tasks and execute tasks as assigned and leadership tasks as delegated by the store manager.
Building High Performing Teams:

* Attract, hire, develop, inspire and retain top talent
* Coach, develop and maximize the success of all associates
* Build schedules to maximize and leverage sales results
* Set and reinforce clear and aligned selling expectations, performance, results and accountability with all associates
* Build a team that works well together based on the needs of the store
* Ensure onboarding and continued training of the associate team
* Effectively and fairly manage performance as delegated by the store manager

Selling Effectiveness:

* Lead and model the selling and customer experience standards
* Lead selling efforts to meet selling goals during scheduled shifts
* Ensure team communication; reinforcing that associates at every level are focused and accountable to selling
* Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail
* Direct workforce management activities
* Set the direction and goals for the day/shift when associates arrive for work
* Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs)
* Ensure associates receive scheduled breaks and meal periods (per state specific guidelines)

Telling The Brand Story:

* Make good, fact-based shopkeeper decisions that keep the store full and abundant
* Lead floorset execution and sustain Magazine direction to optimize business and bring the product story to life
* Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences
* Lead consistent focus on delivering emotionally engaging customer experiences
* Ensure implementation of company selling strategies
* Lead, delegate and execute store standards and maintain a safe, inviting store appearance

Operational Excellence:

* Direct inventory management activities
* Manage controllable expenses
* Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
* Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues
* Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution
* of operational activities
* Maintain policies and procedures
* Incorporate Loss Prevention and safety messages into daily operations
* Note: The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required depending on the volume and complexity of the store.

Qualifications

* Proven ability to drive sales results
* Strong communication and ability to foster a customer focused selling culture
* Able to provide in the moment coaching to associates
* Availability for varied weekly shifts including weekend, closing and peak shifts
* Prior sales management experience

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
53d ago

BBW Asst Mgr-TYSONS CORNER CENTER

Bath and Body Works
Tysons Corner, VA
Accountable to delivering sales plan through effective management/delegation of store and operational tasks and execute tasks as assigned and leadership tasks as delegated by the store manager.
Building High Performing Teams:

* Attract, hire, develop, inspire and retain top talent
* Coach, develop and maximize the success of all associates
* Build schedules to maximize and leverage sales results
* Set and reinforce clear and aligned selling expectations, performance, results and accountability with all associates
* Build a team that works well together based on the needs of the store
* Ensure onboarding and continued training of the associate team
* Effectively and fairly manage performance as delegated by the store manager

Selling Effectiveness:

* Lead and model the selling and customer experience standards
* Lead selling efforts to meet selling goals during scheduled shifts
* Ensure team communication; reinforcing that associates at every level are focused and accountable to selling
* Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail
* Direct workforce management activities
* Set the direction and goals for the day/shift when associates arrive for work
* Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs)
* Ensure associates receive scheduled breaks and meal periods (per state specific guidelines)

Telling The Brand Story:

* Make good, fact-based shopkeeper decisions that keep the store full and abundant
* Lead floorset execution and sustain Magazine direction to optimize business and bring the product story to life
* Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences
* Lead consistent focus on delivering emotionally engaging customer experiences
* Ensure implementation of company selling strategies
* Lead, delegate and execute store standards and maintain a safe, inviting store appearance

Operational Excellence:

* Direct inventory management activities
* Manage controllable expenses
* Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
* Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues
* Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution
* of operational activities
* Maintain policies and procedures
* Incorporate Loss Prevention and safety messages into daily operations
* Note: The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required depending on the volume and complexity of the store.

Qualifications

* Proven ability to drive sales results
* Strong communication and ability to foster a customer focused selling culture
* Able to provide in the moment coaching to associates
* Availability for varied weekly shifts including weekend, closing and peak shifts
* Prior sales management experience

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
53d ago

BBW Asst Mgr-GREENBRIAR TOWN CENTER

Bath and Body Works
Fairfax, VA
Accountable to delivering sales plan through effective management/delegation of store and operational tasks and execute tasks as assigned and leadership tasks as delegated by the store manager.
Building High Performing Teams:

* Attract, hire, develop, inspire and retain top talent
* Coach, develop and maximize the success of all associates
* Build schedules to maximize and leverage sales results
* Set and reinforce clear and aligned selling expectations, performance, results and accountability with all associates
* Build a team that works well together based on the needs of the store
* Ensure onboarding and continued training of the associate team
* Effectively and fairly manage performance as delegated by the store manager

Selling Effectiveness:

* Lead and model the selling and customer experience standards
* Lead selling efforts to meet selling goals during scheduled shifts
* Ensure team communication; reinforcing that associates at every level are focused and accountable to selling
* Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail
* Direct workforce management activities
* Set the direction and goals for the day/shift when associates arrive for work
* Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs)
* Ensure associates receive scheduled breaks and meal periods (per state specific guidelines)

Telling The Brand Story:

* Make good, fact-based shopkeeper decisions that keep the store full and abundant
* Lead floorset execution and sustain Magazine direction to optimize business and bring the product story to life
* Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences
* Lead consistent focus on delivering emotionally engaging customer experiences
* Ensure implementation of company selling strategies
* Lead, delegate and execute store standards and maintain a safe, inviting store appearance

Operational Excellence:

* Direct inventory management activities
* Manage controllable expenses
* Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
* Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues
* Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution
* of operational activities
* Maintain policies and procedures
* Incorporate Loss Prevention and safety messages into daily operations
* Note: The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required depending on the volume and complexity of the store.

Qualifications

* Proven ability to drive sales results
* Strong communication and ability to foster a customer focused selling culture
* Able to provide in the moment coaching to associates
* Availability for varied weekly shifts including weekend, closing and peak shifts
* Prior sales management experience

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
53d ago

Assistant Center Manager - Germantown, MD

Select Medical Corporation
Germantown, MD
Easy Apply
37d ago

Assistant Manager, Program Services for Northwest Center Services @ Amazon

Northwest Center
Arlington, VA
60d+ ago

Operations Assistant Manager

Dollar Tree
Ashburn, VA
29d ago

Manager of Data Center Operations (Swing Shift) - Reston, VA

Coresite
Herndon, VA
New
6d ago

Manager of Data Center Operations (Swing Shift) - Reston, VA

Coresite Realty Corp.
Herndon, VA
8d ago

Assistant Manager

Fedex
Remote or Lakewood, CO
New
6d ago

Assistant Manager

Fedex Cross Border
Remote or Lakewood, CO
New
7d ago

Assistant Manager, Brand Experience Strategist

General Mills, Inc.
Remote or Minneapolis, MN
11d ago

Manager, Security Operations Center

Crown Castle USA Inc.
Herndon, VA
21d ago

Assistant Costume Manager

Harvard University
Remote or Cambridge, MA
15d ago

Assistant VDC Manager

Webcor Builders, Inc.
Remote or Los Angeles, CA
14d ago

Assistant Manager - Lead

Rack Room Shoes Inc.
Ashburn, VA
59d ago

Assistant Manager

Wendy's
Ashburn, VA
31d ago

Manager, Visual Operations- 0487-Dulles Town Center - Dulles, VA 20166

Forever 21
Dulles Town Center, VA
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30d ago
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Associate Manager

La Madeleine
Reston, VA
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New
2d ago
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Associate Manager, Financial Aid

Strategic Education, Inc.
Chantilly, VA
New
1d ago

Associate Manager, J.Crew Factory, Leesburg

J Crew
Leesburg, VA
New
2d ago

Assistant Service Center Manager - Full-Time - Ashburn

Valvoline
Ashburn, VA
35d ago

Assistant Service Center Manager - Full-Time - Ashburn

Valvoline Inc.
Ashburn, VA
35d ago

Assistant Store Manager - DULLES TOWN CENTER

Aeropostale, Inc.
Dulles Town Center, VA
New
3d ago

Assistant Data Center Construction Manager

Peter Kazella & Associates, Inc.
Reston, VA
Easy Apply
60d+ ago

Business Banking Center Assistant Manager - Centreville, VA

PNC Financial Services Group, Inc.
Centreville, VA
New
6d ago

Assistant Store Manager - White House Black Market - Reston Town Center

White House Black Market
Reston, VA
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New
1d ago
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Business Banking Center Assistant Manager - Centreville, VA

PNC
Centreville, VA
60d+ ago

Full Time Assistant Store Manager - Dulles Towne Center - Pacsun 0358

Pacific Sunwear
Sterling, VA
New
6d ago

Assistant Manager, Call Center (Remote)

Episource, LLC
Remote
60d+ ago

Assistant Store Manager - Piercing Pagoda - Dulles Town Center

Signet Jewelers
Dulles Town Center, VA
30d ago

Assistant Salon Manager - Mount Airy Shopping Center

Great Clips
Jefferson, MD
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New
3d ago
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Test Center Manager - Reston, VA

Pearson
Reston, VA
8d ago

Underwriting Assistant Manager (Insurance Assistant Branch Mgr.)

ICW Group
Remote or Los Angeles, CA
46d ago

Average Salary For an Assistant Center Manager

Based on recent jobs postings on Zippia, the average salary in the U.S. for an Assistant Center Manager is $27,836 per year or $13 per hour. The highest paying Assistant Center Manager jobs have a salary over $35,000 per year while the lowest paying Assistant Center Manager jobs pay $21,000 per year

Average Assistant Center Manager Salary
$27,000 yearly
$13 hourly
Updated October 20, 2021
21000
10 %
27000
Median
35000
90 %

Highest Paying Cities For Assistant Center Manager

0 selections
CityascdescAvg. salaryascdescHourly rateascdesc
Anchorage, AK
$35,186
$16.92
Colorado Springs, CO
$35,089
$16.87
San Jose, CA
$34,781
$16.72
Winston-Salem, NC
$31,306
$15.05
Lynnwood, WA
$31,190
$15.00
Cheyenne, WY
$28,730
$13.81

5 Common Career Paths For an Assistant Center Manager

Center Manager

A call center manager is a professional who is responsible for managing and supervising call center employees. Call center managers are required to identify and solve call center problems as well as communicate with dissatisfied customers to find a satisfactory solution. They assist in the hiring and training of new and qualified call center candidates. Call center managers must also possess exceptional talents such as excellent interpersonal traits, customer service, and good conflict resolution skills.

Store Manager

A store manager is responsible for monitoring the daily operations, making sure of its smooth and efficient performance with the best services provided to the customers. Store managers' duty also includes tracking the budget of the store to ensure that all expenses are meeting the sales goals. A store manager must also be able to plan and share strategies to boost sales performance and provide the needed support for the employees by communicating with them regularly, listening on suggestions, and taking necessary actions for complaints as required.

Manager

Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.

General Manager

A general manager is responsible for handling the overall operations in the business. General managers manage the staff tasks efficiently, monitor the productivity and efficiency of the work environment, implement new strategies to improve the business performance, recognize the team's best efforts, and effective allocation of budget resources. A general manager must have excellent communication, decision-making, and critical-thinking skills to identify areas of improvement in handling customer complaints, connecting with vendors and other lines of businesses that will direct the company towards its successful objectives.

Office Manager

Office managers oversee the entire workplace. They maintain office processes and services to ensure that everything is running well. They manage office supplies by managing inventory and procurement procedures. They also device filing systems, create needed and relevant office policies, and ensure that all the policies are being followed. As a way to make sure that the office is in top shape, office managers supervise most of the logistical aspects inside the office. They also provide support to both management teams and the rest of the employees. They often act as the bridge between the two and would sometimes even assist in the training of new employees.

Illustrated Career Paths For an Assistant Center Manager