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Assistant/clinic administrator skills for your resume and career

Updated January 8, 2025

5 min read

Quoted expert

Brandy Bailey

Assistant/clinic administrator example skills

Below we've compiled a list of the most critical assistant/clinic administrator skills. We ranked the top skills for assistant/clinic administrators based on the percentage of resumes they appeared on. For example, 21.8% of assistant/clinic administrator resumes contained patients as a skill. Continue reading to find out what skills an assistant/clinic administrator needs to be successful in the workplace.

15 assistant/clinic administrator skills for your resume and career

1. Patients

Here's how assistant/clinic administrators use patients:

Maintained a working knowledge of regulations governing patients' rights, privacy and confidentiality by integrating details into the program developed.
Prepared referrals collect payments, verified and obtain eligibility for insurance assist patients with forms and obtain laboratory results.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how assistant/clinic administrators use customer service:

Collect information to create patient wait time reports, practitioner efficiency reports and customer service survey information.
Maintained unsurpassed principles of customer service

3. PowerPoint

Here's how assistant/clinic administrators use powerpoint:

Prepare PowerPoint slides for corporate and department reports and presentations; assemble and distributed meeting materials to participants.
Created PowerPoint presentations and Excel Spreadsheets to present data and illustrate hospital initiatives.

4. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how assistant/clinic administrators use telephone calls:

Fielded telephone calls, received and directed visiting pharmaceutical reps.
Answer and screen telephone calls, verifying appointments, routing call and/or taking messages.

5. Patient Appointments

Here's how assistant/clinic administrators use patient appointments:

Scheduled patient appointments and coordinated transportation for all outside providers.
Scheduled patient appointments, surgical procedures and radiology exams.

6. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how assistant/clinic administrators use patient care:

Schedule meetings and provide administrative support for the Facility Administrator and other key personnel involved with patient care and clinic management.
Worked closely with the Director of Nursing to enhance patient care and ensure optimal, overall effectiveness of the clinical department.

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7. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how assistant/clinic administrators use cpr:

Assisted with employee and community CPR training documentation.
Monitor daily of corporate emails Sign up employees for trainings in CPR and Work Place First Aid via computer software.

8. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how assistant/clinic administrators use data entry:

Completed data entry, document management and preparations for Education Programs and other divisions.
Support data entry for literature reviews for development of evidence-based medicine and recommendation documents.

9. Appointment Scheduling

Here's how assistant/clinic administrators use appointment scheduling:

Amend and correct billing/credit problems Appointment scheduling and follow up.
Used patient safety standards through correct identification of all patients by validating and updating patient demographic information during appointment scheduling.

10. Office Equipment

Here's how assistant/clinic administrators use office equipment:

Performed clerical functions including operations of office equipment including scanners.
Maintain inventory for office equipment and materials.

11. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how assistant/clinic administrators use phone calls:

Process faxes, copy and mail timely reports to clients and communicate effectively in answering phone calls and emails.
Open and close clinic daily, communicate with clients in professional, confidential manner including intake phone calls.

12. Front Desk

Here's how assistant/clinic administrators use front desk:

Managed front desk and provided phone coverage, filing, faxing, and clerical support to the Clinical staff as needed.
Review charts for following day.n Help with front desk including making appointments, answering phones, taking messages.

13. Vital Signs

Vital signs are a set of values indicating different body systems' performance. They are measurements of the body's most basic functions. The four major vital signs used in medicine to assess a patient are body temperature, pulse rate, respiration rate, and blood pressure.

Here's how assistant/clinic administrators use vital signs:

Measured vital signs, such as pulse rate, temperature, blood pressure, weight, and height.
Record patient's medical history, vital signs, weight, and height.

14. Clerical Support

Clerical support performs activities that must be done in every workplace in order to support the company going forward. These duties, which come within the category of clerical support, are typically delegated to entry-level employees since they are simple and easy to learn. Even though clerical duties like printing and filing are easy, they require time and in many instances, other workers are preoccupied with other activities and unable to keep up with all that needs to be accomplished. As a result, many businesses employ clerical support staff who are solely responsible for these duties.

Here's how assistant/clinic administrators use clerical support:

General clerical support, including photocopying, faxing, preparing and posting mailing, merge letters/envelopes/labels.
Administered general office and clerical support to physicians and research department.

15. Word Processing

Here's how assistant/clinic administrators use word processing:

Provided advanced word processing, generating correspondence, preparation of complex proposals, charts and graphs and other general administrative duties.
Handled all word processing and typing for CEO, CNO, QMRC, Controller, and HR.

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What skills help Assistant/Clinic Administrators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all assistant/clinic administrators possess?

Brandy Bailey

Career Coach, Ohio University - Lancaster Campus

Soft skills may vary depending on the employer, industry, and personal opinions. My biggest ones are communication skills, adaptability, self-awareness, teamwork, problem-solving, intercultural competency, creativity or innovation, and time management.

Do you want to know more?

List of assistant/clinic administrator skills to add to your resume

The most important skills for an assistant/clinic administrator resume and required skills for an assistant/clinic administrator to have include:

Patients
Customer Service
PowerPoint
Telephone Calls
Patient Appointments
Patient Care
CPR
Data Entry
Appointment Scheduling
Office Equipment
Phone Calls
Front Desk
Vital Signs
Clerical Support
Word Processing
Administrative Tasks

Travel Arrangements
Payroll
Triage
Surgical Procedures
Expense Reports
CPT
HIPAA
Administrative Functions
Insurance Verification
Patient Charts
Meeting Minutes
Insurance Eligibility
Clinical Operations
Computer System
Clinical Trials
Exam Rooms

Test Results
Hippa
Blood Pressure
Meeting Agendas
EKG
Patient Insurance
Patient Data
Conference Calls
Kronos
ICD-9
Medicaid
Medical History
Patient Scheduling
Insurance Claims
Provide Clerical Support

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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