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  • Asset Manager - Distressed Assets

    Talently

    Remote assistant collections manager job

    Job Title: Asset Manager Salary: $130,000-$155,000 Skills: Turnaround Asset Management, Distressed Assets, Value-Add Strategies, Financial Analysis, Property Management About the Real Estate Company / The Opportunity: Seize the opportunity to lead the recovery and repositioning of complex real estate assets for a forward-thinking organization in the real estate industry. As an Asset Manager specializing in distressed assets, you will play a pivotal role in restoring value and stabilizing performance across a portfolio of underperforming or distressed multifamily, commercial, and mixed-use properties. This remote position requires extensive travel nationwide, direct engagement with senior leadership, and the chance to drive meaningful impact through expertise in operational execution and financial oversight. Responsibilities: Conduct deep financial and operational reviews of distressed properties to diagnose causes of underperformance. Evaluate rent rolls, occupancy, expense trends, tenant quality, and market positioning to develop effective turnaround strategies. Create and implement comprehensive asset recovery plans, including leasing initiatives, expense controls, capital improvements, and management changes. Lead repositioning efforts for value-add assets with renovations, amenity upgrades, and rebranding. Partner with leasing, property management, and capital project teams to optimize rent pricing, marketing, and tenant retention. Monitor day-to-day property operations, recommending staffing changes, process improvements, and vendor renegotiations. Prepare and present asset updates and financial reports to leadership and external partners. Oversee CapEx planning and support refinancing, sale preparation, or recapitalization as assets stabilize. Must-Have Skills: 4+ years of experience in real estate asset management, specifically dealing with distressed asset turnaround Strong proficiency in financial modeling Ability to lead cross-functional teams and enact influence Bachelor's degree in Real Estate, Finance, Business, or related field.
    $130k-155k yearly 2d ago
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  • Remote Tax Manager-Lead In-House Tax Team

    Solid Rock Recruiting LLC

    Remote assistant collections manager job

    A rapidly growing financial services company is seeking a Tax Manager to lead and build in-house tax services. This role offers a unique opportunity for growth and ownership in shaping a new department. Ideal candidates will have CPA qualifications, strong tax experience, and leadership skills. Compensation ranges from $120,000-$170,000+ based on experience, alongside comprehensive benefits and performance bonuses. #J-18808-Ljbffr
    $120k-170k yearly 3d ago
  • Tax Manager - Private Companies

    PwC 4.8company rating

    Assistant collections manager job in Columbus, OH

    Industry/Sector Not Applicable Specialism Entrepreneurial & Private Business (EPB) - General Management Level Manager A career within PwC Private will provide the opportunity to help private companies with a range of business advisory needs such as audit, tax compliance, and planning to help improve their operational efficiency and to free up time that can be spent focusing on business strategy. You'll have the opportunity to experience the entire business life cycle of a private company from inception to growth, maturity and transition. Our team helps our clients design and implement personal and customised service plans that are unique to privately owned entities, entrepreneurs, and high net worth individuals. You'll be assisting the team focus on key issues like wealth management, compliance, cash flow management, equity expansion, divestiture and exit strategies." Our PwC Private teams help entrepreneurs, private business owners and family enterprises manage their ownership and growth at every stage, in a way that fits the needs of their business in today's changing global landscape. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Develop new skills outside of comfort zone. Act to resolve issues which prevent the team working effectively. Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. Address sub-standard work or work that does not meet firm's/client's expectations. Use data and insights to inform conclusions and support decision-making. Develop a point of view on key global trends, and how they impact clients. Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. Simplify complex messages, highlighting and summarising key points. Uphold the firm's code of ethics and business conduct. We lead the way as tax advisors dedicated to innovation; providing our clients with the right skills & technology to problem solve & provide sustained outcomes. We adopt a practical & holistic approach to meet the unique needs of private companies & their owners. We thrive in an environment where transactions are complex & require an advanced level of sophistication. We are distinguished by our technical knowledge, specialization, & industry insights which address our clients' needs. Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: Bachelor Degree Required Fields of Study: Accounting Minimum Years of Experience: 4 year(s) Certification(s) Required: CPA, Member of the Bar or other tax, technology, or finance-specific credentials may qualify for this opportunity Preferred Qualifications: Preferred Knowledge/Skills: Demonstrates extensive-level knowledge and/or a proven record of success in complex tax issues faced by non-publicly traded companies and day to day compliance and consulting for a variety of entities including corporations, and pass-through entities. Demonstrates extensive-level abilities and/or a proven record of success in identifying and addressing client needs: Building, maintaining, and utilizing networks of client relationships and community involvement; Communicating value propositions; managing resource requirements, project workflow, budgets, billing and collections; Preparing and/or coordinating complex written and verbal materials; Supervising teams to create an atmosphere of trust, seeking diverse views to encourage improvement and innovation; and, Coaching staff including providing timely meaningful written and verbal feedback. Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: ************************** PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: *********************************** As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: *************************************** The salary range for this position is: $99,000 - $266,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
    $79k-110k yearly est. 6d ago
  • Tax Manager - Reduced Hours and Unlimited PTO ($150K)

    Cybercoders 4.3company rating

    Remote assistant collections manager job

    Tired of the endless grind during busy season? Looking for a firm where you can actually have a life, grow your career, and work with people you genuinely enjoy? We're a Top 300 CPA firm serving high-net-worth individuals and small businesses in thriving industries like technology, construction, real estate, and healthcare. What makes us different? We've built our entire culture around three pillars: balance, growth, and belonging. Unlike most firms, we spread out workloads to avoid burnout, give you the flexibility to work remotely from anywhere in the U.S. (bonus points if you're near Nashville or Clarksville), and provide a clear path to partner for those who want it. Why You'll Love Working Here Real work-life balance - long weekends in the off-season, no "always on" culture 4-5 weeks PTO + holidays right from the start Career growth you can see - mentorship and a transparent path to partner Supportive culture - from top to bottom, our team is kind, collaborative, and approachable Full benefits - 401(k) match, medical, dental, and vision Competitive pay + bonus potential - 130-150K + Bonus What You'll Do We're hiring for multiple Tax roles, including HNW-focused Senior Tax Managers and Tax Managers with specializations in: Generalist Real Estate Tax Strategy Your work will include: Reviewing and managing tax returns, extensions, and tax planning for HNW clients Preparing and reviewing complex projections for individual and corporate tax liability Overseeing client deliverables and deadlines with a focus on quality and relationships Leading tax research and communicating findings to clients and team members Mentoring staff and being a resource on tax processes, software, and workflows What You'll Bring 4-12+ years of relevant tax experience Strong background in individual tax compliance and planning (CS Suite/UltraTax experience a plus) Bonus points for gift, estate, trust, or partnership tax exposure Curious, forward-thinking mindset with a passion for improvement A collaborative, positive personality that makes you a great team player and mentor The Bottom Line At our firm, you won't just clock in and out-you'll grow, thrive, and enjoy the work you do. If you're looking for a place where culture and balance are more than just buzzwords, we'd love to talk. Kiefer.Cundy@cybercoders.com
    $66k-93k yearly est. 3d ago
  • Seasonal Tax Manager: Banking & Capital Markets (Remote)

    Ernst & Young Oman 4.7company rating

    Remote assistant collections manager job

    A global consulting firm is seeking a Seasonal Tax Manager specializing in Banking and Capital Markets. The role involves providing tax guidance and consulting, preparing tax provisions, and enhancing controls. Candidates should have a bachelor's degree, a valid CPA license, and at least 5 years of tax experience. The position supports a flexible work model, with most engagements requiring in-person collaboration 40-60% of the time. Competitive hourly compensation of $90-$120 inclusive of diverse benefits is offered. #J-18808-Ljbffr
    $90-120 hourly 3d ago
  • Tax Manager

    Councilor, Buchanan & Mitchell, P.C 3.7company rating

    Remote assistant collections manager job

    Councilor, Buchanan & Mitchell, P.C. (CBM), a leading accounting and business advisory firm serving clients across Washington, DC, Baltimore, and the Mid-Atlantic region, is currently seeking an experienced senior tax professional. The ideal candidate will have a minimum of six years of public accounting and tax experience and will work on compilation, review, and tax engagements - primarily for clients in the auto dealership industry. Remote work and flexible schedule are available. Anticipated start date for this position is early 2026. Essential Functions Manage tax related processes, procedures, and team Prepare personal, corporate, estate, and trust tax returns, including more complex cases Review and approve all returns, with the exception of those dealing with specialized issues requiring the expertise of another manager or director Review tax accruals and associated working papers Assume responsibility for the smooth flow of tax returns Act as director-in-charge for a variety of clients, and act as key client for a variety of engagements Bill and discuss fees with clients Complete complex tax planning, including preparation of BNA projections Analyze IRS notices and draft responses Review IRS notice responses prepared by other tax personnel Represent clients before the IRS Communicate tax developments to the firm Perform more complex tax research and review the research projects of others Assist accounting and auditing staff members in client meetings Delegate work to and supervise/manage work of tax staff, senior tax accountants, and tax supervisors Participate in tax department administrative projects Work with directors to establish standards for the tax staff and evaluate and counsel tax staff members Act as a resource for tax team Contribute to the client service team by producing quality work with quick turnaround and attentive service Develop a general understanding of the firm\'s philosophy and tax opinions Establish good working relationships with all directors and staff members Other Functions Possess time management and organization skills Demonstrate industry expertise Assist with recruitment and training of other tax department personnel Develop an entrepreneurial approach to client service and develop good working relationships with client personnel Maintain contacts with peers, develop a network of business contacts, meet with prospective clients, and cultivate referrals Write articles and make presentations Develop a broad general knowledge of economic, political, and business conditions Accept volunteer positions in community organizations Perform other duties as assigned Job Qualifications Bachelor\'s degree in accounting or another related program Advanced degree (generally a law degree or a master\'s in taxation) is strongly desired CPA certification At least six years of recent relevant public accounting, tax, and review experience (experience with pass-through entities is preferred) At least two years of management experience and the ability to lead and develop professional staff Proficiency in the use of computers and tax software programs (Document, Engagement, CCH Suite - Axcess Tax, QuickBooks, etc.) Ability to manage multiple client engagements and prioritize work About CBM At CBM, it is our goal to hire talented, energetic people who are enthusiastic about what they do. We offer a mentorship program to encourage individuals to grow professionally and develop in their careers. CBM offers today\'s accounting professionals opportunities for advancement in a fast-paced environment that allows for both professional success and work-life balance. CBM offers a diverse, flexible work environment, and we are proud to offer a competitive salary, a comprehensive benefits package, growth opportunities, and a team-oriented environment. Company Benefits 401(k) and Profit-Sharing Plan 10 Paid Holidays Paid Time Off Bereavement/Jury Duty Leave Paid Parental Leave FSA/Dependent Care Life Insurance Short and Long-Term Disability Volunteer Community Service Day Healthcare Benefits - medical, dental, vision & other programs Paid Parking & Metro S subsidized Employee Wellness and Fitness Program Mentorship Program - Project Clear Path Professional Training & Development Tuition Reimbursement CPA and Other Certifications Assistance Professional Memberships Business Casual Work Environment Fun Firm Activities CBM is an Equal Opportunity Employer dedicated to diversity and inclusion #J-18808-Ljbffr
    $80k-113k yearly est. 2d ago
  • Branch Manager

    Sunbelt Rentals, Inc. 4.7company rating

    Assistant collections manager job in Columbus, OH

    Are you seeking an entrepreneurial, empowering workplace that allows you to: • Have overall responsibility for the performance of a multi-million dollar revenue business • Leverage your current leadership skills to build a success driven team • Build a successful career with a multi-unit or sales leadership career track Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Branch Manager. The Sunbelt Rentals branch manager is titled "Profit Center Manager" because the role is responsible for the overall direction, coordination, and evaluation of the rental center business unit. This includes leading all aspects of Sales, Customer Service, Fleet Maintenance, and Logistics, including achievement of financial and performance goals. The role is also responsible for the unit's operational and financial reporting functions. Education or experience that prepares you for success: • Business Management degree with at least 1 year of Rental Industry experience OR 3-4 years of Rental Industry experience • Must have a valid driver's license and acceptable driving record history Knowledge/Skills/Abilities you may rely on • Strong leadership and communication skills • Understanding of P&L and other key financial controls • Experience in outside sales or other experience in negotiation and influencing • Experience in construction or industrial markets helpful • High level of accountability, time management and willingness to learn all aspects of the business
    $37k-50k yearly est. 4d ago
  • Collections Manager

    Jensen Hughes 4.5company rating

    Remote assistant collections manager job

    Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering - a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields - from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more. Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient. At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization. Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together. Job Overview We are seeking a proactive, detail-oriented Collections Manager to lead and support the collections process, ensuring timely receipt of accounts receivable. This working manager role blends strategic oversight with hands-on execution - driving cash flow performance, reducing aged receivables, and strengthening client relationships. The manager partners closely with collectors to prioritize portfolios, resolve escalations, and engage directly with clients when needed. This position is key to improving DSO, enhancing collaboration across Finance and Operations, and upholding Jensen Hughes' values of integrity, accountability, and excellence. Responsibilities Serve as a working manager for the Collections team, actively supporting day-to-day collection activities while leading the overall receivables portfolio across regions and business units. Partner closely with Collectors to prioritize accounts, manage escalations, and directly assist with high-risk or complex clients to drive resolution and timely payment. Cover portions of Collectors' portfolios as needed to ensure consistent client follow-up and minimize delays in cash collections. Partner with internal and external stakeholders including project analysts, clients, and legal counsel to resolve client disputes. Manage escalations and ensure compliance with company policy, client agreements, and relevant regulations. Identify and lead continuous improvement and automation initiatives (e.g., ERP or process enhancements) to increase efficiency and transparency. Provide coaching, training and performance feedback to Collectors, fostering a collaborative and accountable team environment. Ensure alignment with Jensen Hughes' values, particularly when dealing with clients and internal stakeholders. Requirements and Qualifications Bachelor's degree in finance, Accounting, Business Administration, or related field. Minimum 5+ years of progressive experience in collections Minimum 2+ years in a leadership or supervisory role of a team of at least 5 people. Proven track record of reducing DSO and improving collections processes. Strong understanding of credit risk, billing, and collections processes within professional services or project-based industries. Excellent communication, negotiation, and conflict resolution skills. Highly organized, analytical, and solution-oriented with strong attention to detail. Proficiency in ERP systems (e.g., Deltek, Oracle, SAP, NetSuite) and Microsoft Excel. Ability to work collaboratively in a fast-paced, global environment. Preferred Qualifications Experience in a professional services or consulting firm environment. Knowledge of government and private sector contract billing structures (T&M, Fixed Fee, etc.). Familiarity with international collections and currency considerations. #LI-BD1 #LI-Remote Please note that the salary range provided is a good faith estimate for the position at the time of posting and note a guarantee of compensation. Final compensation may vary based on factors, including but not limited to, responsibilities of the job, education, experience, knowledge, skills, and abilities, geographic location, internal equity, alignment with market data. Jensen Hughes offers a competitive total rewards package, which includes a retirement plan, healthcare coverage, and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position and location. National Pay Range$85,000-$110,000 USD Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The security of your personal data is important to us. Jensen Hughes has implemented reasonable physical, technical, and administrative security standards to protect personal data from loss, misuse, alteration, or destruction. We protect your personal data against unauthorized access, use, or disclosure, using security technologies and procedures, such as encryption and limited access. Only authorized individuals may access your personal data for the purpose for which it was collected, and these individuals receive training about the importance of protecting personal data. Jensen Hughes is committed to compliance with all relevant data privacy laws in all areas where we do business, including, but not limited to, the GDPR and the CCPA. Additionally, our service providers are contractually bound to maintain the confidentiality of personal data and may not use the information for any unauthorized purpose. *Policy on use of 3rd party recruiting agency for direct placements Jensen Hughes will occasionally augment a recruiting search through agencies for certain positions when business conditions warrant. Jensen Hughes will not accept resumes, inquiries or proposals from recruiting agencies as an acceptable method to consider a candidate. 3rd party recruiting agencies must sign a standard Jensen Hughes agreement after being evaluated and accepted by a Human Resources or Talent Acquisition manager, or member of the talent acquisition team. Hiring managers and employees of Jensen Hughes are not authorized to accept resumes, engage in fee-based searches through recruiting firms or sign a search agreement. Please note this policy does not apply to “staffing firms” or firms that are involved with hiring temporary staff. Any recruiting agency interested in being considered may contact our recruiting team at jensenhughesrecruiting.com.
    $85k-110k yearly Auto-Apply 60d+ ago
  • Collections Manager (Full Time, In Office)

    Bullcity Financial Solutions

    Remote assistant collections manager job

    About the Role Bull City Financial Solutions is looking for a hands-on Collections Manager to lead our collections team and oversee day-to-day recovery operations. This role is focused on execution, performance, and compliance in a regulated environment, with responsibility for managing people, results, and process. You will manage team leads and collectors, track performance, address issues as they come up, and work with internal leadership and clients to ensure collections activity is effective and aligned with expectations. While the role includes client interaction, it is primarily focused on leading the collections function. This is a fully on-site role aligned with collections operations. Some teams may work remotely, but this position is expected to be present and engaged. Who We Are Since 1975, Bull City Financial Solutions has provided Accounts Receivable Management services nationwide, specializing in Healthcare, Utility, Communications, Financial, Education, and Government sectors. We handle large, complex portfolios and operate with a strong emphasis on professionalism, accountability, and compliance. Compensation & Benefits • Salary range: $70,000-$85,000 base pay (position is eligible to participate in the Leadership Level Bonus Plan, which is paid monthly) • 21 days PTO per year (increases over time) • 401(k) plan eligibility after 1 year • Opportunities for advancement What You'll Do • Lead and oversee daily collections operations • Manage collections staff, including team leads and collectors • Coach and develop team members, addressing performance issues as needed • Monitor productivity, call quality, and recovery metrics • Identify trends, gaps, and opportunities to improve results • Ensure all collection activity complies with applicable laws, regulations, and client requirements • Manage staffing, schedules, and workload distribution • Support client communication related to collections performance and escalations • Partner with leadership to align collections activity with company goals • Maintain clear reporting and visibility into collections performance • Build a professional, compliant, and results-focused team culture What We're Looking For • Previous experience managing collections operations • At least 3 years of leadership experience in a collections environment • Experience in regulated or healthcare collections preferred • Strong understanding of compliance, call center operations, and performance management • Clear and professional communication skills • Comfortable working with data, metrics, and reporting • Strong organizational and problem-solving skills • Proficient with computers and standard business software Work Environment • On-site, office-based role • Work hours aligned with collections operations • Down-to-earth, results-driven environment that values competence, accountability, and good coffee
    $70k-85k yearly Auto-Apply 1d ago
  • Assistant Collections Manager

    Goodleap 4.6company rating

    Remote assistant collections manager job

    About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Assistant Collections Manager's primary function is to coach, train and develop collectors into strong negotiators while providing excellent customer experience. The Assistant Manager must be able to effectively motivate collectors, to ensure high morale, and be able to achieve monthly goals.Essential Job Duties and Responsibilities: Monitor, train and develop collectors to maximize results while ensuring all policies and procedures are followed. Hold collectors accountable to performance expectations, productivity, attendance policy, and quality scores. Motivates collectors to achieve success and creates a team atmosphere Audits collection activities to ensure maximum results and partners with leadership to recommend changes to enhance the strategies to help lower delinquency Conducts weekly/monthly performance reviews with all direct reports Manages workload (queues and dialer campaigns) to ensure daily/monthly targets are achieved Required Skills, Knowledge and Abilities: Minimum 5 years of experience in collections, financial services or relevant field Minimum 3 years of experience in a consumer collection management role Advanced proficiency with computer functions with MS office suite strongly preferred Ability to lead or manage high performing front line representatives Exceptional communication skills including verbal, written, one-on-one and team Knowledge of collection industry regulations Ability to collaborate across departments to resolve customer concerns Strong leadership skills to motivate employees to achieve success Excellent problem-solving skills Goal oriented focusing on both short and long term visions Understanding of good collection practices and procedures Excellent project management skills and a positive attitude Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards Creative and analytical thinker with strong problem-solving skills Must demonstrate exceptional verbal and written communication skills Must demonstrate ability to communicate effectively at all levels of the organization Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs Ability to motivate others to achieve maximum results Ability to drive results with geographically dispersed team Compensation: $60,000 - $75,000 annually Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
    $60k-75k yearly Auto-Apply 41d ago
  • Insurance Billing/Collections Assistant III (Remote) - Surgery

    Washington University In St. Louis 4.2company rating

    Remote assistant collections manager job

    Scheduled Hours40This position performs advanced billing and collection activities. May act as a Lead IBC Assistant. Makes collection calls, verifying accuracy and completeness of claims, contacts insurance companies and collection agencies in regards to expediting payments from various payers for physician's services. Handles discounts, adjustments and charge corrections.Job Description Primary Duties & Responsibilities: May act as a Lead IBC Assistant. May train and provide guidance to other IBC Assistants. Performs collection follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims. Handles discounts, adjustments and charge corrections. Makes collection calls to insurance companies and patients to ensure timely payment of claims. Reviews remittance advises for rejection and accuracy of payment amounts. Verifies accuracy and completeness of charge tickets, monitors attachments for claims to obtain maximum reimbursements. Contacts insurance companies regarding posting payments and collection agencies regarding payment reports. Responds to questions and requests from insurance companies. Supports customer service unit in answering billing and collection questions. Acts as back-up support for Accounts Receivable staff during peak times, vacations and illnesses. Working Conditions: Job Location/Working Conditions: Normal office environment. Physical Effort: Typically sitting at desk or table. Repetitive wrist, hand or finger movement (PC typing). Equipment: Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications/Professional Licenses: No specific certification/professional license is required for this position. Work Experience: Billing Or Insurance (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position.More About This JobWashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: Post-Secondary Education (2 Years) Skills: Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Medical Terminology, Office Equipment, Telephone SystemGradeC08-HSalary Range$20.57 - $30.84 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: ****************************** EEO StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
    $20.6-30.8 hourly Auto-Apply 5d ago
  • Remote Data Collection Officer

    Focusgrouppanel

    Remote assistant collections manager job

    Remote Work From Home Jobs / Data Entry Clerk - Typing - Work At Home - Doing Data Entry - 100% Remote - Earn Immediately Hello and thank you for your interest! We are a growing company that connects job seekers with cash earning solutions to supplement their current income. Our work from home gigs are designed for the job seeker who needs to earn cash between jobs. Unlike gigs that require you face to face with customers or drive and deliver, you work from the privacy of your own location. Here's why we need great people to perform data entry tasks. Every major company relies on feedback . When you buy a product or service online you're asked for a review or to take a survey. In some cases a company needs to do due diligence before launching a product or to see how well their product or service is perceived by the public - this is where you come in. We connect you with these companies. You help them and they pay you. **limited spaces - apply early** Most studies and surveys take place online so you'll almost never need to leave the house. Occasionally a company will reach out for an in person focus group or clinical trial. Job Details: Earn by taking studies Various payment methods, including Paypal, direct check, or on-line virtual gift card codes Opportunity to win rewards Keep the products you try*! This is a great way to get free stuff. *You MUST actually use products and/or services, if provided and be ready to discuss BEFORE the meeting day. Requirements: Smartphone with working camera or webcam on desktop/laptop. If you're not comfortable using a webcam within a group study you can always pass and choose a different research study You'll need to have access to a reliable Internet connection You'll need to understand, as well as follow oral and written guidelines & instructions. Job Advantages: Flexibility to participate in discussions on-line or in-person. No commute needed if you choose to work from home. Participate when you want, you pick when and why. Enjoy free samples from our sponsors and partners for your sincere feedback of their products. Ready to get started? Apply Online Today. Gigs open to anybody looking for temporary, work from home, part-time or full-time work. The hours are adaptable with zero no previous experience required. Our paid market survey participants originate from all backgrounds and markets including data entry clerk, administrative assistant, receptionist, sales assistant, customer service agent, warehouse or factory workers, chauffeur, medical assistant, nurse, phone call facility representative, etc. If you are seeking a versatile part time remote, work at home job, then this is a great position for making great supplemental income. Thank you for your interest - apply now and check your email for further instructions from us.
    $30k-46k yearly est. Auto-Apply 17d ago
  • Remote Account Receivable Manager

    Jobs for Humanity

    Remote assistant collections manager job

    Rowan Energy Norway is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry. As a forward-thinking organization, Rowan Energy Norway is dedicated to meeting the evolving energy needs of today and tomorrow. We leverage our expertise and cutting-edge technologies to explore, extract, and refine crude oil resources, ensuring a reliable and efficient supply for our clients. Job Description We are seeking a highly organized and detail-oriented Remote Account Receivable Manager to join our dynamic team. In this role, you will be responsible for managing the entire accounts receivable process, ensuring timely collection of payments, and maintaining accurate financial records. Key Responsibilities: - Manage the accounts receivable process, including invoicing, follow-up, and collections - Reconcile customer accounts and maintain accurate records - Analyze accounts receivable data and provide regular reports to management - Develop and implement strategies to improve cash flow and reduce outstanding receivables - Collaborate with the finance team to ensure compliance with accounting standards and policies - Provide excellent customer service to clients and resolve any billing-related inquiries - Stay up-to-date with industry trends and best practices in accounts receivable management - Perform other duties as assigned Qualifications: - Bachelor's degree in Accounting, Finance, or a related field - 3-5 years of experience in accounts receivable management, preferably in a remote or virtual environment - Proficient in using accounting software and spreadsheet applications - Strong problem-solving, analytical, and communication skills - Ability to work independently and manage multiple tasks simultaneously - Excellent attention to detail and organizational skills - Experience in a remote or virtual work environment is preferred Qualifications - Bachelor's degree in Accounting, Finance, or a related field - 3-5 years of experience in accounts receivable management, preferably in a remote or virtual environment - Proficient in using accounting software and spreadsheet applications - Strong problem-solving, analytical, and communication skills - Ability to work independently and manage multiple tasks simultaneously - Excellent attention to detail and organizational skills - Experience in a remote or virtual work environment is preferred Additional Information If you believe you possess the necessary skills and experience, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter for consideration.
    $48k-85k yearly est. 60d+ ago
  • Collections Officer - Midnight Team, Remote

    Capital On Tap

    Remote assistant collections manager job

    We're Capital on Tap 👋 💳 Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030. Why Join Us? We empower you to be innovative and solve complex problems. Take ownership, make an impact, and thrive in our scaling and agile environment. 📈Check out the development opportunities in the Collections team. 🏡🏢This is a remote role. You'll complete your first 2 weeks onboarding at our Cardiff office, then going forward you'll be required to attend the Cardiff office 2 days per quarter. Shifts You'll be part of our Midnight team, servicing a mixture of our UK & US customers. You'll work Monday-Friday 3:30pm to midnight. Your training will be done Mon-Friday 9am-5:30pm for your first 4 weeks before you join the Midnight team. What You'll Be Doing In this role, you will work directly with customers to help them manage financial arrears by setting up fair repayment plans while ensuring compliance with relevant laws and policies. You'll be an empathetic and professional communicator, striving to resolve issues with patience and persistence. Engage directly with customers to negotiate repayment plans Analyse financial situations to create tailored solutions Ensure adherence to GDPR, FCA, and FDCPA regulations Handle customer complaints and resolve conflicts effectively Prioritize multiple tasks while maintaining high-quality standards Work with internal and external teams to support customer outcomes We're Looking For Strong communication skills, both verbal and written Financial acumen and experience with arrears management Proven ability to manage challenging customer interactions Experience using multiple communication platforms (email, SMS, etc.) Ability and skills to handle difficult conversations and deliver a fair customer outcome Ideally, you have qualifications like the Chartered Institute of Credit Management (CICM) or similar and 3+ years in financial services Diversity & Inclusion 🌈 We welcome, consider, and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work. Great Work Deserves Great Perks We believe in balancing hard work with a bit of fun, so our office is designed for both productivity and play. From a pool table and PlayStation to a few office dogs roaming around, we've created a space where you can relax and recharge. Check out the perks we offer: 💷 Salary range £29,000 - £37,000 depending on experience 🏥 Private Healthcare including dental and optician services through Vitality ✈️ Worldwide travel insurance through Vitality 🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical) 👛 Salary Sacrifice Pension Scheme up to 7% match 🏖️ 28 days holiday (plus bank holidays) 📖 Annual Learning and Wellbeing Budget 👪 Enhanced Parental Leave 🚲 Cycle to Work Scheme 🚂 Season Ticket Loan 💬 6 free therapy sessions per year 🐶 Dog Friendly Offices 🍫 Free drinks and snacks in our offices Check out more of our benefits, values, and mission here. Interview Process: 🤝First stage: 30 minute intro and values call with Talent Partner (Video call) 🤝Final stage: 60 minute CV overview with Team Leaders (Video call) Other Info 👍Check out our ‘Top Tips' for interviewing. ✔️Keep updated on new job opportunities by following us on Linkedin. 📧Email ************************ if you have any questions. Excited to work here? Apply! If you'd like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)
    $32k-47k yearly est. Auto-Apply 6d ago
  • Collections Supervisor

    Environmental Science 3.7company rating

    Remote assistant collections manager job

    Shift: Monday through Friday, 8:00 AM - 5:00 PM Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. SUMMARY: Reporting directly to the Assistant Controller, the Collections Supervisor is responsible for managing, coordinating, and directing staff and activities related to collections on past due accounts and reconciliation of account discrepancies. Compensation: $70,000 per year ESSENTIAL FUNCTIONS: Responsible for all aspects of team performance management including hiring, goal setting, development, evaluating, performance improvement, motivation, and recognition. May provide ongoing feedback for performance improvement. Provides research, feedback, and decisions to resolve customer and staff questions and requirements. Work with the team and other internal clients to address concerns/issues. Develops and implements goals, objectives, policies, procedures, and work standards. Works collaboratively with internal/external clients in regard to payment plans, disputes, account reconciliations, etc. Processes more complex credit card payments or payments where the client contacts us directly with a request on their account. Contact clients regarding past due invoices; contact clients regarding duplicate payments, overpayments, underpayments and credits; document all contacts and conversation in system. Assists collections team with complex unapplied payments as required. Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team. Drive process improvement projects as identified by manager and performs other administrative support duties as assigned Ensures daily work activities are being prioritized and delegated appropriately; reroutes or redeploys work as necessary amongst the team to ensure departmental goals and objectives are being met. Builds an engaging team environment by training and coaching associates. Recognizes outstanding team member contributions. Listens to team members feedback and resolves issues or conflicts. May lead regular team meetings and communicate essential information to the team. Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and team members; acts in a manner that promotes a harmonious and effective workplace environment. QUALIFICATIONS: Education and Experience: Associates' degree or higher in Business, Accounting, Finance, or related field. Previous leadership experience is beneficial 2-4 years' experience in accounting, cash application, accounts receivable, or related field Required Knowledge and Skills Understanding of principles of finance, accounting, and bookkeeping Experience with managing customer accounts and reconciliations Proficiency in MS Office, specifically Excel Working knowledge of ERP systems, such as Great Plains, JDE, SAP, Epicor, etc. Excellent oral and written communication skills Ability to lead, coach, and mentor teammates Ability to influence change amongst broad groups Required Competencies: Teamwork - works collaboratively as part of a team and works cross functionally to achieve company goals. Customer Service - manages customer situations and responds promptly and consistently to customer needs. Organization and Time Management - handles multiple projects simultaneously with strong attention to detail. Detail-oriented - focuses on data for accuracy to complete job duties, with a high degree of accuracy; makes a conscious effort to understand root causes, not just effects. Problem-solving - reviews multiple sources of information, collects data, and uses intuition and experience to resolve issues for internal and external partners Analytical - synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data PHYSICAL/MENTAL REQUIREMENTS: Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 10 pounds; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone. WORKING ENVIRONMENT: Work is performed in a hybrid and/or remote setting. Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work. Benefits When you join Pace , you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft. Equal Opportunity Employer Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $70k yearly Auto-Apply 14d ago
  • AR Manager

    Nabis

    Remote assistant collections manager job

    Nabis is the #1 licensed cannabis wholesale platform in the world with the largest portfolio of cannabis brands, supplying $1B+ worth of cannabis products per year from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation. We're at the forefront of this movement and are building an innovative technology-first platform to scale the entirety of the cannabis industry. Through dedication to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization. Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities, including DoorDash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, is scaling the cannabis supply chain with technology, and our ultimate goal is to become the largest distributor of cannabis products in the world. About the Role The AR Manager will oversee operations across both California and New York, working closely with the Senior AR Manager. This is a hybrid role that will directly assist the senior manager, while also learning both state operations in depth. The ideal candidate will be heavily involved in escalations, data report generation, retailer escalations, and solving high-level discrepancies. This role requires a strong leader with excellent communication, customer relationship, and technical skills who can operate under pressure, adapt quickly to changing policies, and create scalable solutions that work best for all parties - brands, retailers, and distribution - while keeping the company's best interests paramount. Once the AR Manager has built a strong understanding of both New York and California operations, they will step in to assist the Senior Manager as needed, depending on the demand of the business. Responsibilities AR Operations Oversight Manage day-to-day AR operations, ensuring timely collections and retailer account management. Oversee enterprise retailers with large balances; proactively manage relationships and advise next steps (restrictions, escalations, or senior management advisement). Maintain visibility into escalated accounts, unresolved disputes, and applied/unapplied payments. Support both California and New York operations as directed. CRM Management (Zendesk or similar) Oversee CRM workflows for AR, including ticket management and customer inquiries. Ensure all open tickets are closed out by the end of each day. Team Leadership Directly manage a team of 10+ off-shore associates, including two team leads. Conduct regular one-on-ones, coaching sessions, and performance reviews. Drive continuous improvement and development for AR associates. Oversee specialized workflows and distribute workload evenly. Specialized workflows include Payment discrepancies, Write-offs, and Phone audits for quality assurance. Dispute Resolution & Customer Relationships Resolve escalated disputes (short payments, returned checks/ACHs, payment allocation issues). Build trust-based relationships with enterprise retailers while protecting business interests. Make balanced decisions that drive the best outcomes for Nabis, brands, and retailers. SOP Creation, Maintenance & Enforcement Create, maintain, and enforce AR standard operating procedures (SOPs). Adapt quickly to frequent policy and process changes within Nabis. Recommend scalable, pressure-tested solutions that are practical for brands, retailers, and distribution, while prioritizing company interests. Reporting & Communication Provide clear, detailed updates on account statuses, escalations, and team performance. Generate and maintain reports that support escalations and leadership decision-making. Maintain high standards of communication across Slack, email, CRM, and internal reporting tools. Report directly to the Senior AR Manager overseeing California and New York operations, providing assistance as needed depending on the demand of the business. Other duties as assigned Requirements - 5+ years management experience in AR/finance operations or a predominantly customer-facing communications role. - Managing an off-shore team is a plus. - Bachelor's degree preferred for 4+ years in relevant work experience. - Proven experience managing 10+ team members, including leads. - CRM expertise (Zendesk or similar) - 5+ years. - Excel proficiency - 3+ years. - Slack experience and its features such as workflows and lists are a plus. - G Suite required; SQL, Tableau, or Retool is a plus. - Strong dispute resolution and conflict management skills. - Excellent written and verbal communication with detailed note-taking. - Familiarity with California cannabis compliance (e.g., METRC) is a plus. - WMS experience is helpful but not required. - customer-facing. WHY YOU'LL LOVE WORKING AT NABIS You'll work at the fastest-growing cannabis startup in the U.S. Medical/Dental/Vision: 75% of employee premium paid by Nabis Competitive salary starting at $60k, dependent upon experience Flexible PTO policy 401(k) plan, and equity compensation structure NABIS IS AN EQUAL OPPORTUNITY EMPLOYER Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.
    $60k yearly Auto-Apply 42d ago
  • Accounts Receivable Manager

    Orange Barrel Media 3.8company rating

    Assistant collections manager job in Columbus, OH

    The Accounts Receivable (AR) Manager is responsible for overseeing all billing, collections, and revenue reconciliation processes to ensure timely and accurate cash flow for the organization. This role manages the full lifecycle of invoicing and receivables, implements strong internal controls, and serves as a critical partner to Sales, Finance, and Client Services. The AR Manager will lead the AR team, establish best-practice processes as we scale, and proactively identify opportunities to improve accuracy, efficiency, and customer experience. What You'll Do Accounts Receivable Leadership Oversee all aspects of the AR function, including invoicing, payment application, credit management, collections, and month-end AR close. Review and approve invoices prepared by AR staff to ensure accuracy, completeness, and alignment with contract terms. Manage the sales contract review process and ensure all revenue and billing schedules are accurate. Ability to work through complex revisions to meet client expectation Strong understanding of how revenue cycle activities impact downstream financial functions. Monitor AR aging reports and drive collection efforts to reduce past-due balances. Maintain accurate customer account records, including reconciliations, adjustments, and payment histories. Ensure timely and accurate cash application of checks, ACH payments, credit card transactions Develop and maintain AR dashboards and reporting to provide insight into cash flow, outstanding balances, and collection trends. Cross-Functional Collaboration Partner closely with Sales and Client Services to resolve billing issues, support contract accuracy, and proactively address customer payment concerns. Support collaborative training initiatives between accounting and sales to ensure best-practice expectations are consistently met. Work with Finance leadership to support revenue recognition, audit requests, and monthly/quarterly close processes. Process Improvement & Controls Evaluate current billing and collections processes and implement improvements to increase efficiency, accuracy, and scalability. Maintain strong internal controls and ensure compliance with company policies and accounting standards. Team Leadership Supervise, train, and mentor AR team members, providing ongoing coaching and development opportunities. Set expectations, monitor performance, and ensure the team meets accuracy and timeliness goals. Ability to provide timely and direct feedback to team Foster a collaborative, solutions-oriented environment that supports both internal and external partners. About You 5-7 years of progressive accounts receivable, billing, or accounting experience, including at least 2 years in a supervisory or management role. Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred. Strong understanding of revenue cycles, cash application, and AR best practices. Experience working with accounting or ERP software (e.g., Microsoft Dynamics Business Central, NetSuite, Sage Intacct, QuickBooks Enterprise, or similar). Skilled in Microsoft Excel and comfortable with reporting and reconciliation tools. Exceptional attention to detail with strong analytical and problem-solving abilities. Excellent communication skills and the ability to partner effectively across departments. Highly organized and able to manage multiple deadlines in a fast-paced environment. Ability to maintain confidentiality and exercise sound judgment with sensitive information. Desired Skills Experience developing or redesigning AR processes in a growing or evolving organization. Comfort working with complex billing arrangements (e.g., milestone-based billing, contract changes, revenue adjustments). Proactive mindset with a focus on continuous improvement and operational excellence. Customer-service oriented approach to internal and external partners. OBM is an equal opportunity employer and provides competitive salary/incentive compensation and benefits, generous PTO, 401k match, a beautiful office stocked with snacks, and a daily lunch.
    $33k-49k yearly est. Auto-Apply 53d ago
  • Collections Account Representative

    360Care

    Remote assistant collections manager job

    This position is responsible for enrolling, billing, and administering Special Care Insurance Policies (SCIP) as well as ensuring timely collections on premiums for facilities. Responsibilities Collect payments on past due bills to meet departmental goals. Assist customers with all areas of service including collection issues, customer refunds, account adjustments, small balance write-off, customer reconciliations, and other adjustments. Update records based on various reports/mail including offset tracker, deceased reports, faxes, and mail. Accountable for reducing delinquency for assigned accounts. Use good judgement to enlist the efforts of account reps, sales, and senior management when necessary to accelerate the collection process. Must communicate and follow up effectively with department regarding customer accounts on a timely basis. Create, update and track customers who have not made payments and send collection letters. Complete weekly and monthly reports to the manager on all accounts over 60 days. Organize and prioritize collections according to the severity of delinquency. Utilize phone, computer, and mail to contact customers regarding collections. Constantly inform customers of overdue accounts and amount currently owed. Review terms of insurance and Medicaid. Ensure all customer information is correct, including, but not limited to phone numbers and addresses. Professional and polite when communicating with customers to reach payment solution and determine if debt can be collected. Always adhere to federal and state laws dealing with debt collection. Must be able to work independently and in a team environment. Make account changes as needed for collections process and document in notes. Promptly send terminations to appropriate staff as needed for collection accounts. Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy. Emphasize customer service in all aspects of operations. Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times. To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager. Reacts positively to change and performs other duties as assigned. Qualifications High school diploma or GED required. 3-5 years high volume collections experience in a corporate setting. Knowledge of medical billing and collection procedures. Advanced working knowledge of Word, Excel, Outlook, Genelco Group Plus Strong data entry skills and phone/email etiquette Accounts Receivable knowledge/experience preferred. Excellent interpersonal, oral, and written communication skills. Must be detail oriented and self-motivated. Excellent customer service skills. Ability to problem solve independently and / or a team. Work alongside team members. Anticipate needs in a proactive manner to increase satisfaction. Ability to prioritize and manage multiple responsibilities. Able to work in a fast-paced environment. Take ownership of job responsibilities by initiating prompt and appropriate follow up and/or action to problems. We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screening.
    $30k-38k yearly est. Auto-Apply 17d ago
  • Account Representative Collections - WAH

    Intelogix

    Remote assistant collections manager job

    Pay Rate: $15/hr Who we are: At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference. What's the Role About? If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. Are you energetic, enthusiastic with an engaging personality? Are you driven to deliver effective results while providing excellent customer service? Do you have extraordinary communication skills? What's in it for YOU? Paid Training Medical, Dental, and Vision Insurance Paid Time Off Employee Discounts Full-time, non-seasonal Career Advancement Pay Rate: $15/hr Who we are: At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference. What's the Role About? If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. Are you energetic, enthusiastic with an engaging personality? Are you driven to deliver effective results while providing excellent customer service? Do you have extraordinary communication skills? What's in it for YOU? Paid Training Medical, Dental, and Vision Insurance Paid Time Off Employee Discounts Full-time, non-seasonal Career Advancement Responsibilities: Inbound / Outbound Blended environment Residential and Commercial Accounts Start and End Water Services - Move in/Move Out service orders Process Payment for Delinquent Accounts Issue Service Restoration Orders after disconnection Setting up Payment Installments Issue Emergency Orders such as Water Main Breaks, Water quality, Loss Control Notification and Threat Notifications Ability to work within the defined hours of operation with flexibility needed on weekends and holidays: Monday - Friday: 10a.m. to 9 p.m. Saturday: Closed Sunday: Closed' What We Look for in a Candidate: Must be 18 years of age or older High School Diploma or equivalent Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions, constant sedentary work Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone Superb attendance, so you can be there when our customers need us All job offers are contingent upon completion of drug screen and background checks.
    $15 hourly Auto-Apply 7d ago
  • Senior Collections Representative

    Cnhs 3.9company rating

    Remote assistant collections manager job

    Senior Collections Representative - (250003C5) Description The person in this position will be responsible to monitor and research cases that are in-house and on the discharged not final billed report to mitigate any potential denials and ensure that claims are clean before billing. Individual will work closely with Clinical Resource Management (CRM) to ensure cases reflect the correct clinical level of care and ensure clinical information is received by the insurance carrier for timely level of care authorizationsby the payers. Monitor and report payer authorization delays and stall tactics as they occur . Follow-up with all insurance carriers to facilitate timely and correct reimbursement for high balance cases. Investigate and report reasons for non-payment and delays. Perform root cause analysis of the various trends identified. Write appeals to recover denied and underpaid claims. Support payer escalation process by being able to ensure high balance casesare prepared for outsourcing to attorney . Gather documentation and summarize issues for attorney . Qualifications Minimum EducationHigh School Diploma or GED (Required) Minimum Work Experience5 years Related patient accounting experience required especially related to denial mitigation, root cause analysis and LOC reconciliation. (Required) Functional AccountabilitiesPre-Billing Review inpatient cases before billing to ensure that leveling, authorization, eligibility and any other function to ensure a clean claim is released for billing. Continuously monitor the pending report with CRM to ensure issues are resolved in a timely manner. Maintain OP DNFB to include updating DX codes from PPM. Analyze and Report Conduct root cause analysis of issues reducing reimbursement & slowing payment cycle; identify key issues and assist in tracking, trending and reporting; identify and clearly communicate deficiencies and resolutions of issues impacting reimbursement; respond in a timely fashion to any deviation from established and required processes and standards. Conduct analysis on a wide variety of issues related to billing, collections and denial processes; make process improvement recommendations based on findings; interact at all levels of CNMC to include senior management. Assist in development of solutions, training & education to resolve issues and share data with staff and management. Continuously work to improve the design and performance of the established reporting and tracking systems. Appeal Ensure all high dollar denials & underpayments are appealed & followed up timely; ensure maximum recovery of reduced reimbursement. Manage large volumes of denials, denial amounts and various appeal deadlines to prioritize workload and maximize reimbursement. Process individual denials and ensure written appeals are clear, concise and within timely appeal limits. Collection Support Check for payment posting and receive list of unpaid claims from system; proactively follow-up on submitted claims to determine payment status through telephone or web contact in a timely manner; collect information from carriers about what specific documentation is needed to pay claim. Contact internal departments (Health Information Management, Clinic Operations) for information and documentation to carrier to facilitate claim payment; provide documentation via fax, phone or mail to payer, e. g. , operative reports. Track appeals of denied claims to determine status and work with carrier for payment; resubmit claim if payer does not have record of claim. Prioritize work to facilitate payment of higher account balances. May follow-up with parent, if insurance has paid parent to receive reimbursement. May recommend adjustments and write-offs to bill within identified parameters; refer to manager as appropriate. Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Organizational AccountabilitiesOrganizational Accountabilities (Staff) Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/CommunicationDemonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial ResponsibilityUse resources efficiently Search for less costly ways of doing things SafetySpeak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Primary Location: District of Columbia-WashingtonWork Locations: Remote Work Location 111 Michigan Avenue NW Washington 20010Job: Accounting & FinanceOrganization: FinancePosition Status: R (Regular) - FT - Full-TimeShift: DayWork Schedule: 40 hours per week Job Posting: Jan 13, 2026, 4:12:38 PMFull-Time Salary Range: 39832 - 66393. 6
    $39k-45k yearly est. Auto-Apply 1d ago

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