Community Manager
Assistant community manager job in Molalla, OR
Salary: 26-32
Neighborly Communities is in search for a Community Manager to join our team at Bear Creek Apartments!
Pay Range: $26-$32
Our Mission
Neighborly Communities mission is to build an outward, disciplined and data-informed corporate culture where market/site selection, design, development, construction, and property/asset management are all perfectly aligned to deliver a best-in-class human experience to the Oregon, Washington, Idaho and Utah multi-family markets.
General Description
The Community Manager plays a crucial role in supporting the operations of Neighborly Communities' residential multi-family properties, collaborating closely with the Senior Community Manager and the Regional Director of Operations. This position involves managing the property through various administrative tasks, ensuring compliance with fair housing laws, overseeing staff, assisting in financial operations, directing property maintenance, delivering exceptional customer service to residents, and exemplifying the core values of the organization.
Supervisory Responsibilities
Oversee the scheduling, assignments, and daily workflow of team members in the department.
Complete constructive and timely performance evaluations.
Prepare and conduct 3A+ SAM meetings with your direct reports.
Manage your direct reports in accordance with 3A+ principles.
Essential Duties and Responsibilities
This is designed to provide a general overview of the expected responsibilities. It is important to note that additional duties may be assigned as required to ensure the success of both the community and the companys objectives.
Oversee the administration, improvement, maintenance, and daily operations of the assigned Neighborly Communities properties.
Maintain a thorough understanding of and adherence to all fair housing regulations and ensure compliance.
Address and resolve operational and residential issues that may arise from residents, vendors, and other parties.
Deliver exceptional customer service to residents, aiming to exceed their expectations.
Maintain regular and reliable on-site/in-office attendance according to the attendance policy outlined in the personnel manual.
Prepare and submit necessary reports in a timely manner, which may include performance standards, asset management reports, budget reports, and delinquency reports.
Follow the community's operational policies and procedures for various tasks, such as processing monthly lease expirations and renewals, conducting market surveys, generating weekly census reports, screening applicants, managing application processes, auditing resident files, and coordinating move-in/out procedures.
Follow the community's operational policies and procedures for various tasks, such as processing monthly lease expirations and renewals, conducting market surveys, generating weekly census reports, screening applicants, managing application processes, auditing resident files, and coordinating move-in/out procedures.
Input all vendor information accurately, ensuring all required details are present. Act as an advocate for the property when working with vendors, considering appropriate bidding and services.
Coordinate and facilitate Safety Meetings in conjunction with the Service Manager and ensure OSHA compliance.
Help plan and execute resident retention events
Serve as a resource for all team members, both in the office and maintenance, ensuring that each team member completes and reports their 3A+ SAMs and adheres to all operational policies and procedures.
Maintain expertise in all property management platforms, including but not limited to ResMan, Tenant Tech, Leonardo, and SharePoint.
Demonstrate self-accountability by scheduling, preparing for, and conducting a monthly 3A+ SAM meeting with your supervisor, and report the outcomes of these meetings to Human Resources.
Familiarize yourself with the job descriptions of the individuals you supervise.
Embrace the principles of the Outward Mindset.
Complete all assigned training through GraceHill and any other required classes or seminars, such as Outward Mindset Gatherings, Outward Performance, and other relevant training courses.
Perform any other related duties as assigned by management.
Required Knowledge, Skills, and Abilities
Ability to manage difficult or emotional customer situations using the outward mindset.
Excellent verbal and written communication skills.
Excellent time management skills with a proven ability to meet deadlines.
Motivated to respond promptly to customer needs; Solicits customer feedback to improve service.
Strong communication, organizational, and time management skills.
Thorough knowledge of Fair Housing Guidelines.
Low Income Fair Housing Guidelines (if applying to an affordable property0.
Ability to act with integrity, professionalism, and confidentiality.
Proficiency in Microsoft Office suite, PM Software, Tenant Tech.
Ability to interact with others, placing a strong emphasis on the concepts of the Outward Mindset.
Skilled at handling multiple competing priorities and deadlines while paying close attention to detail.
Education and Experience
Associates degree in Property Management with a minimum of 1 year of relevant experience,
or High school diploma and two (2) years relevant experience in multi-family property management.
At least two (2) years of management experience, with an emphasis in managing Property Management staff preferred.
Certificates, Licenses, Registrations
Fair Housing certification.
Physical Demands and Work Environment
Frequently required to stand.
Frequently required to walk.
Frequently required to sit.
Frequently required to utilize hand and finger dexterity.
Frequently required to travel to sister properties and other Neighborly functions.
Occasionally required to climb, balance, bend, stoop, kneel or crawl.
Continually required to talk or hear.
Continually Required to work in an on-site office setting during all open business hours.
Frequently exposed to outside weather conditions.
Occasionally exposed to bloodborne and airborne pathogens or infectious materials.
While performing the duties of this job, the noise level in the work environment is usually moderate.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus.
Benefits:
401(k)
Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account
Life Insurance
Paid Time Off
Associate Rent Discount
Employee Assistant Program
About Neighborly Communities
Central to the Neighborly Way is our unrelenting commitment to an outward mindset. This means we are self-aware and accountable to our work and how we impact others. We believe in growth and strive to invest in all our employees.
How do we do it?
We listen and assess the impacts we have on everyone we interact with.
We strive to see all as a person and are invested in your growth with us.
We trust and value the opinions of all our employees and others we impact.
We approach, rather than avoid, conflict in a spirit of collaboration, rather than combat or compromise.
We hold ourselves to a standard of excellence in all we do and how we do it.
This commitment to mindset, conflict, and excellence is not just about being good people, which we value, but also about delivering the best business results for ourselves and those we serve. Those excellent results include our communities winning Best Apartments in the Willamette Valley, five years running (2000-2024).
Neighborly Communities prioritizes the safety of team members, residents, and our vendors. As a drug-free employer, we adhere to Federal Guidelines and mandate a drug screening at the time of job offer, covering all controlled substances
Assistant Community Manager - Riverwalk
Assistant community manager job in Eugene, OR
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
Riverwalk has an immediate opening for an experienced Assistant Community Manager! Our team members are high performers that care about customer service and exceed expectations. The Assistant Community Manager plays a critical role in our success.
At Riverwalk, discover modern architectural design and convenience in a collection of mid-rise, controlled-access buildings. The community offers studio, one, and two-bedroom apartments, along with extraordinary two and three-bedroom loft apartments. Set on Goodpasture Island between the Willamette River and Delta Ponds Wetlands, residents enjoy easy access to arterial roads, the Ruth Bascom Riverbank Trail System, downtown Eugene, and Valley River Center Mall.
Riverwalk is a Kennedy Wilson owned community. If you are on the pursuit of growth and opportunity, Kennedy Wilson is dedicated to teaching their teams how to think like an owner and provide the support you need to succeed.
Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.
JOB DESCRIPTION
In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.
What your day might look like
* Being part of a team and having fun while providing excellent customer service
* Collecting and posting rent, fees, and other payments, preparing daily bank deposits and processing invoices and payables. Stay up to date on rent assistance policies and programs from federal, state, and local governing offices.
* Assist the leasing team in touring apartments with prospects both virtual leasing and in-person tours
* Reviewing and submitting invoices from vendors, contractors, and service providers for payment.
* Process resident move-outs by reviewing lease terms and notice requirements and processing the disposition in accordance with established procedures and legal requirements.
* Respond to resident questions, concerns, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
* Partner with the on-site office team and marketing team to create safe, social distant activities and events for residents.
* Acts as the on-site supervisor in the absence of the Community Manager.
What we are looking for
* Previous property management experience is required, fee management preferred
* Proficient in MS Office Suite and Yardi/OneSite software highly desired but not required
* Being financially savvy; previous experience in creating/adhering to budgets, fiscal reporting
* Excellent communication skills: ability to read, write and communicate effectively
* High level of professionalism in both manner and dress
* A high school diploma or equivalent and professional knowledge of business discipline are required.
What sets us apart: Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long-term career opportunities. If you're looking for more, we're looking for you!
Essential Responsibilities:
* Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
* Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
* Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
* Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
* Follows the Company's established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
* Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
* Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
* Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
* Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community's performance, and responding to owner requests as needed.
#LI-EM
The hourly range for this position is $22.00 - $25.25.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Community Manager
Assistant community manager job in Corvallis, OR
POSITION: Community Manager (Full-Time, Exempt)
COMPENSATION: Biweekly, plus Benefits and Bonus eligibility
As a Community Manager you are primarily responsible for protecting, maintaining, and enhancing the value of the community while also maximizing the living experience for residents and the community. This is accomplished by effectively directing and coordinating the community's overall operational activities.
RESPONSIBILITIES
(Including but not limited to):
Demonstrate a positive, professional, and client-oriented attitude about the company with team members, residents, clients, and the public.
Strive for improvements in community performance to meet or exceed annual financial and operational goals.
Direct the day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing and ongoing facility upkeep.
Develop working income for operating the property, by managing cash flow requirements and leasing strategy.
Analyze and produce monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate community files and records, including finalized audits to ensure lease data has been input correctly into management software.
Coordinate collection and documentation of all revenues following lease obligations of residents.
Engage, contract, supervise and approve invoices for all goods/services required to maintain the community.
Successfully lead on-site maintenance technicians, office staff and leasing team members.
Manage resident relations as they pertain to coordinating requests for repairs and maintenance, understanding of rent charges, lease issues and other resident concerns.
Participates in Cardinal U training as required and monitor Team Member participation in Cardinal U.
QUALIFICATIONS
Four (4) years' experience in property management. Must have a strong working knowledge of leasing, marketing, construction, residential law and resident relations.
Working knowledge of property management software; Yardi is preferred.
Working knowledge of Microsoft Office Word, Excel, and the Google platform.
Ability to analyze a monthly financial statement and prepare detailed budgets and operating forecasts.
Ability to note deviations from financial plan, determine causes and to provide recommendations to the company on required action plans.
Strong written and verbal communications skills.
Ability to understand and carry out industry specific written and oral direction. Positive, innovative approach to problem solving.
Present ideas in a clear, concise, understandable, and organized manner; negotiate, persuade, and modify opinion in order to reach the goals/objectives of the organization.
Ability to work independently as a project leader and team member. Ability to relate well with others even while working at a distance or remotely.
Ability to work in an efficient manner with a high level of accuracy, attention to detail, and follow through.
Excellent time management and general organization skills.
Neat, professional appearance.
Strong client relations skills and previous supervisory experience is required.
Ability to embody the Cardinal Culture and Cardinal's Core Values every day.
CANDIDATES WITH THE FOLLOWING CAREER EXPERIENCE PREFERRED:
Property Manager
Property Management
Community Manager
Onsite Property Manager
Apartment Manager
Real Estate
Manager
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member is regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet.
The Team Member must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Routine local travel may be required to assist properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.
Community Manager
Assistant community manager job in Salem, OR
We are looking for a dynamic and experienced Community Manager with a great attitude and exceptional customer service to manage an affordable apartment community. This person will be responsible for various phases of the managing the properties, including overseeing compliance, certifications, the leasing and application process, rent collections, resident relations, accounts payable and maintaining exceptional customer service with prospects, existing residents. This person will have a great computer skills, organized and be a good communicator with attention to detail and able to work together as a team in a fast-paced environment.
The Community Manager assists to manage the building operations and property management team members ensuring the fiscal and operational success of the building. The Community Manager shall thoroughly understand the physical condition of the properties and shall have a high level of knowledge of all contracts, building rules, procedures, and operating policies affecting the buildings. With excellent customer service skills, the Community Manager will work with the team members and residents to support the property retention goals. Strong team work and accountability are key attributes of the successful Community Manager. Additional qualifications for the for the Community Manager include the following;
QUALIFICATIONS:
Education:
High school diploma or equivalent required. College or supplemental courses preferred, but not required.
Experience:
At least 5 years of residential property management and at least 2 years as a Community Manager of 50 units ore more required. Minimum of one year of affordable multifamily management experience highly desired with experience working on HUD or LIHTC apartment community.
Abilities:
Must be Proficient in Microsoft Office Suite, including Excel, Word and Outlook
Proficiency in technological systems that are used, phone system with multiple lines ringing and familiar with property management software and other online systems used for marketing, managing properties, leasing and residents.
Experience using One Site/Real Page or similar program preferred.
Strong knowledge and experience with affordable programs, regulatory requirements and processes preferred
Must have good communication skills, including verbal and written
Good problem solving and organization skills
Detail Oriented and Organized with good time management skills
Relate well to people from diverse backgrounds
Articulate, patient, organized, customer and detail oriented, enthusiastic, team player and goal oriented
Ability to drive to properties within the company portfolio as needed with reliable transportation and a valid driver's license in good standings
Stamina for fast paced working environment
Self-starter, Ability to work independently and a part of a team
COMPENSATION:
Wages based on experience. This is a Full time position in person. Full time position includes generous health benefits, paid holidays and Paid Time off. Please submit your salary requirements in a cover letter with your resume. ** includes onsite rental
Arrowhead Housing is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Assistant Community Manager - Riverwalk
Assistant community manager job in Eugene, OR
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
Riverwalk has an immediate opening for an experienced Assistant Community Manager! Our team members are high performers that care about customer service and exceed expectations. The Assistant Community Manager plays a critical role in our success.
At Riverwalk, discover modern architectural design and convenience in a collection of mid-rise, controlled-access buildings. The community offers studio, one, and two-bedroom apartments, along with extraordinary two and three-bedroom loft apartments. Set on Goodpasture Island between the Willamette River and Delta Ponds Wetlands, residents enjoy easy access to arterial roads, the Ruth Bascom Riverbank Trail System, downtown Eugene, and Valley River Center Mall.
Riverwalk is a Kennedy Wilson owned community. If you are on the pursuit of growth and opportunity, Kennedy Wilson is dedicated to teaching their teams how to think like an owner and provide the support you need to succeed.
Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.
JOB DESCRIPTION
In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.
What your day might look like
* Being part of a team and having fun while providing excellent customer service
* Collecting and posting rent, fees, and other payments, preparing daily bank deposits and processing invoices and payables. Stay up to date on rent assistance policies and programs from federal, state, and local governing offices.
* Assist the leasing team in touring apartments with prospects both virtual leasing and in-person tours
* Reviewing and submitting invoices from vendors, contractors, and service providers for payment.
* Process resident move-outs by reviewing lease terms and notice requirements and processing the disposition in accordance with established procedures and legal requirements.
* Respond to resident questions, concerns, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
* Partner with the on-site office team and marketing team to create safe, social distant activities and events for residents.
* Acts as the on-site supervisor in the absence of the Community Manager.
What we are looking for
* Previous property management experience is required, fee management preferred
* Proficient in MS Office Suite and Yardi/OneSite software highly desired but not required
* Being financially savvy; previous experience in creating/adhering to budgets, fiscal reporting
* Excellent communication skills: ability to read, write and communicate effectively
* High level of professionalism in both manner and dress
* A high school diploma or equivalent and professional knowledge of business discipline are required.
What sets us apart: Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long-term career opportunities. If you're looking for more, we're looking for you!
Essential Responsibilities:
* Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
* Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
* Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
* Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
* Follows the Company's established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
* Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
* Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
* Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
* Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community's performance, and responding to owner requests as needed.
#LI-EM
The hourly range for this position is $22.00 - $25.25.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Auto-ApplyRegional Property Manager
Assistant community manager job in Salem, OR
Wage: $90,000-$110,000 depending on experience
Bonaventure is seeking a full-time Regional Property Manager to join our team located at our Home Office in Salem, Oregon to support and help maximize the performance of our market-rate multifamily portfolio.
We are looking for an individual with an entrepreneurial spirit to manage our third-party management companies and will grow our portfolio's net operating income through market analysis and financial monitoring.
The ideal candidate will possess no less than 5 years of Regional Management experience.
Top reasons to work at Bonaventure
Health Benefits - Medical and dental coverage.
Flexible Spending Account - For Healthcare and Day Care expenses.
Retirement - Generous 401k matching program.
Professional Growth - We provide on the job paid training. In addition, we provide paid education assistance and career advancement thru promotions to qualified individuals.
Continuing Education Reimbursement.
Paid Time Off - To have fun, take care of yourself and your family.
Key Responsibilities
Manage: Relationship with third-party management companies.
Business Plans: Develop and execute ownership goals and community business plans for each property of the portfolio.
Budgets: Review and provide input on annual operating budgets and capital improvement plans, providing quarterly deep-dives and performance evaluations.
Financial Performance: Monitor monthly financial performance ensuring alignment with annual budgets and the individual business plans; provide timely variance analysis and recommendations
Management Oversight: Diagnose and problem solve operational issues with the property management team to ensure they are maintaining operational excellence, ensuring tenant satisfaction and meeting financial goals.
Pricing Analysis: Conduct and perform ongoing market rental analysis to ensure optimal performance of our assets. Including monitoring lease up and new construction projects and the impact they will have on market conditions.
Marketing: Partner with marketing to drive innovative, property-specific campaigns that highlight the community's strengths.
Capital Expenditures: Plan and manage capital expenditure projects (renovations, improvements, expansions), coordinating with design and construction teams to deliver projects on time, on budget, and in line with investment goals
Travel required: This position is located at our Home Office in Salem, Oregon and some travel will be required to conduct regular site visits to assess property condition, operational execution, and alignment with strategic objectives
Requirements
5 + years' experience in managing a portfolio of multi-family assets
Must have a thorough understanding of the monthly property financials with variance reports, T-12's, Rent Rolls, etc.
Proficient in Microsoft applications including Outlook, Word, and advanced skills in Excel.
Strong written and verbal communication skills with attention to detail.
Display strong analytical and quantitative skills, including the ability to gather information, conduct analyses, and present findings.
Strong interpersonal and influencing skills, ability to deal with multiple business units within the organization.
Requires a self-motivated, team player who has strong work ethic, demonstrates attention to detail and ability to prioritize in a fast-moving environment with excellent management and business literacy skills.
Ability to analyze information and interpret complex issues in order to determine the root problem and make effective decisions to bring the issue to a successful conclusion.
Ability to work on multiple projects simultaneously, managing time and resources to ensure work is completed efficiently and within established timeframes.
Solid understanding of building systems, maintenance practices, and vendor coordination.
About the Company
Bonaventure is a family of companies dedicated to the operation, development, and construction of exceptional residential living communities in the Western USA.
Over the last 24 years, Bonaventure has developed and constructed over 6,400 units and over 6,100,000 of building square feet of senior living, multifamily apartments and office space in six states, along with the development of multiple subdivisions locally. Several additional senior and apartment communities are currently under construction and development and are scheduled to open in 2024, 2025 and beyond.
The Bonaventure Senior Housing Team is experienced in all aspects of real estate development and manages the entire development process prior to a community opening. Our in-house professionals perform market analysis, financial modeling, site analysis, and manage the design and entitlement/permitting process. We test every aspect of a potential development across a broad range of criteria to ensure performance and value over the lifetime of the project.
Bonaventure never stops innovating and improving.
Community Manager - 3135
Assistant community manager job in McMinnville, OR
Guardian has an opportunity for a Full-Time Community Manager to join our team at Orchards Plaza!
Orchards Plaza is an affordable apartment community located in McMinnville, OR with 60 units.
The Community Manager will work to ensure that the property meets all ownership goals and objectives, enforce Guardian Management policies and procedures, and to adhere to Fair Housing and Landlord Tenant Laws at all times. A Community Manager is responsible for supervision of other property staff and vendors to provide outstanding customer service to the residents, maintain excellent curb appeal, provide well-timed and proactive property maintenance, safeguard the good financial health and stability of the property, confirm timely compliance with all government and property program requirements, and complete all required paperwork and reports on time.
For this position, we are seeking a dynamic self-starter who enjoys working with others and excels in a fast-paced office environment. The ideal candidate will be highly organized, professional and communicative.
Schedule: 40 hours / week; 8AM-5PM.
Compensation: $27.56 / hr + Benefits!
Benefits: 30 - 40 hrs/week: Medical/Vision/Prescription Insurance, Dental Insurance, Medical/Dependent Care FSA, Life/AD&D Insurance, Employer-matched 401-K, 10 days of Vacation Time per year, 1 hour of Sick Time for every 30 hours worked, 7 Paid Holidays + 1 Birthday Holiday, Employee Assistance Program.
Guardian provides a culture in which employees are encouraged to learn new skills and develop their existing strengths. Upward mobility is a reality here! We provide ample training and opportunity for anyone who desires to take their career to the next level! Interested in growing along with one of the leading property management companies in the Northwest? This could be the perfect opportunity for you!
Qualification Requirements:
The requirements listed below are representative, but not exclusive of the knowledge, skill and/or ability required.
High school diploma or GED.
At least one year of experience in property management is required.
At least one year of experience developing, maintaining and adhering to an annual budget.
Experience with Yardi preferred.
Excellent attention to detail and organizational skills.
Strong mathematical skills and basic understanding of property budgets and financial accounting.
Ability to speak, read and write in English.
Ability to communicate effectively and in a timely manner; both verbally and in writing.
Able to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.
Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
Represent Guardian in a positive and professional manner at all times.
Act as the company's primary coordinator to assure that the company's efforts fully meet and exceed property management obligations.
Manage all property operations in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc).
Under the direction of the Portfolio Manager, assist in the development of operating income/expense budgets and capital budgets that reflect the owner's objectives for operating the property, cash flow requirements and leasing strategy.
Analyze and report monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables in a timely manner.
Complete resident income certifications and recertifications in a timely and accurate manner in order to maintain compliance with program funding and regulatory agency requirements.
Administer budgets, review and analyze operations, and recommend corrective actions needed to maximize efficiency, owner and resident satisfaction, and profitability to Portfolio Manager.
Coordinate collection and documentation of all revenues following lease obligations of tenants and Guardian's policies on accounts receivable.
Follow confidentiality guidelines for all resident, property, owner, and Guardian information at all times.
Direct the day-to-day activities of other property staff. Develop, hire, discharge, evaluate performance, coach and discipline staff with direction from Portfolio Manager and Corporate HR Department.
Accurately record time worked, adhere to time keeping guidelines including approving site staff time records on a daily basis.
Administer leasing efforts including reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, enforcing tenant compliance and performing landlord obligations.
Identify leasing prospects and occasionally respond to routine leasing inquiries.
Collect delinquent accounts according to legal guidelines and communicate with accounting department to ensure accuracy of rent roll and accounts receivable.
Work with Portfolio Manager to identify, engage and supervise property vendors.
Approve invoices for all goods/services required to maintain the property's upkeep to company and owner standards and in accordance with property's budget.
Liaison with corporate departments to provide a team approach to the management of the property.
Establish and maintain collaborative working relationships between departments and with coworkers. Prepare and lead all site staff meetings, including monthly safety meetings, and document meeting minutes to submit to the corporate office.
Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
Other duties as assigned by the Portfolio Manager.
Guardian - Company Description
Guardian is a developer, owner, and operator of multifamily properties, providing innovative real estate solutions dedicated to community and housing for all. Based in the Pacific Northwest, our customer-focused team is committed to supporting and lifting the communities we serve. Since 2002, Guardian has developed or acquired 14,600 multifamily units and 350,000 square feet of commercial space. With more than 400 team members, our management portfolio consists of 149 communities across five states.
The Guardian Experience - Our People
Property Management is our strength. People have always been our passion. We are proud to have been recognized through employee surveys as a Top Workplace employer in 2022 and 2023. Our team is, and has always been, actively engaged in superior real estate management and enhancing the communities in which we live and work. The company is also an active contributor to a variety of housing and education causes, and in 2023, Guardian was named the Top Philanthropic organization for medium-size companies in its headquarters region. In this economy, companies come and go. As a third-generation, family owned firm, Guardian's growth and stability has evolved the company into a leading Pacific Northwest real estate management and investment firm.
Guardian Offers
In addition to competitive salaries, 401(k), Vacation, Sick Time, and paid Holidays, we offer a culture in which individuals work and participate in collaborative team environments and are encouraged to continue to grow both professionally and personally.
AAP/EEO Statement
This institution is an equal opportunity provider and employer.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at **************************************************** or at any USDA office, or call ************* to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, or by fax at **************.
Auto-ApplyProperty Manager - Rent Free Unit Included
Assistant community manager job in Salem, OR
Full-time Description
SUMMARY / OBJECTIVE
The Property Manager is responsible for the day-to-day operation of the apartment community and building(s). Responsible for providing quality service to residents, efficient operation of the property and completion of required administrative tasks. Reports to the Regional Property Manager. This position comes with a one bedroom Rent-Free Unit that will be available in April of 2026.
Requirements
ESSENTIAL FUNCTIONS
Codes invoices in a timely and accurate manner for approval.
Maintains resident records to comply with appropriate affordable housing and state regulations.
Maintains property management software to accurately reflect the current operational circumstances at all times.
On an ongoing basis, responsible for collection of rent and other income, and properly depositing and recording receipts in a timely manner.
Prepares and delivers notices to residents (i.e., lease violations, termination, inspection, work order, etc.).
Coordinates move in date with maintenance rent ready date.
Manages the leasing process from initial application to move-in.
Follows and enforces all fair housing and landlord tenant laws and regulations.
Effectively markets the property to ensure occupancy goals are met and build and a positive community image of the property.
Ensures that the property meets financial performance goals.
Manages customer service requests and ensures timely and satisfactory completion.
Collaborates with site team and residents to create and strengthen a healthy community, facilitate on-site communication, and monitor property goals.
Maintains waiting list in accordance with federal regulations. Ensures that an appropriate number of applicants remain pre-qualified to ensure timely move-in when notice to vacate is received.
Enforces agency regulations, lease terms, and house rules.
Ensures that maintenance staff complete unit turns timely, process invoices timely, and maintain excellent curb appeal.
Recruits for their onsite team
Oversees maintenance staff timecards are being accurately logged and submitted to be approved in the timecard reporting system.
Accurately codes daily time in the timecard reporting system.
Performs other related duties as assigned.
COMPETENCIES
Ability to effectively manage and solve problems.
Ability to take direction from a supervisor.
Excellent time management skills with a proven ability to meet deadlines.
Ability to use a computer for utilizing property management software, word processing, spreadsheets, e-mail, & web browsing.
Ability to write legibly.
Ability to work in a collaborative manner, as a member of a site team.
Ability to relate professionally with vendors, residents, and co-workers.
Excellent verbal and written communication skills to communicate effectively with people from diverse backgrounds.
Ability to monitor budgets.
Excellent interpersonal skills with good negotiation tactics.
Ability to commit to the mission and values of the organization.
Ability to be flexible to change work plans.
Proactive and independent with the ability to take initiative.
Ability to maintain a professional personal appearance.
Ability to drive a car (and a valid driver's license) in order to run errands, etc.
Ability to comprehend and effectively manage complex regulatory requirements.
Ability to travel for training opportunities from time to time.
Familiarity with laws, regulations, and best practices applicable to Fair Housing.
Proficient with property management, Microsoft Office Suite, and other related software.
SUPERVISORY RESPONSIBILITIES
Yes
WORK ENVIRONMENT
Office/building environment
TRAVEL REQUIRED
Limited; may be required to run errands or travel between properties as needed and attend periodic training events out of town.
EDUCATION AND EXPERIENCE
Education: High school diploma or equivalent required. Training in property or real estate management preferred.
Experience: 1-2 years of hospitality, office management or administrative experience. Professional training may substitute for experience.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
ADA REQUIREMENTS
Physical: Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to walk, stand, and sit for extended periods. May be asked to lift up to 25 lbs.
Sensory: Frequently required to read documents, watch training videos, and read numbers on a computer screen. Must be able to distinguish normal sounds with some background noise, as in accepting phone calls, interacting with management, co-workers, and other staff, etc. Must be able to speak clearly and understand/be understood using the English language.
Cognitive: Frequently required to concentrate on intense detail with constant interruption. Must be able to attend to a task/function for 1 hour or more. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days.
Environmental Conditions: Dust, potential loud noises, glare from computer screens, heat, and air conditioning.
Equipment: Frequently required to use a computer, mouse, keyboard, scanner, telephone, copier, and fax machine.
VALUES-BASED BEHAVIORS
Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person's views and assumptions. Is compassionate for the life circumstances of others.
Works effectively in a team environment and actively participates in joint problem solving; willingly includes employees.
Identifies and takes advantage of opportunities for personal and professional development.
Encourages other employees to work as a team for the benefit of the organization.
Comes to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets agreed upon deadlines.
Collaborates with other work groups, and outside organizations as appropriate, in a proactive and responsive manner.
Honors the private and confidential matters of co-workers, employees. Protects the proprietary information of the property management company.
Follow rules, regulations, and policies. Positively contributes to implementing changes.
Communicates courteously and effectively with others. Sets clear expectations.
Reinforces the importance of the core values within the work group and the larger system by acknowledging behaviors that demonstrate or reflect Respect, Trust, and Dignity.
Deals with issues directly, in a respectful and timely manner. Approach focuses on resolving the issue while not criticizing the person.
CULTURE & VALUES
At Northwest Real Estate Capital Corp. our values and behaviors live vibrantly guiding how we work, the decisions we make, and the results we achieve. Respect, Integrity, Trust, and Accountability (RITA) help us to create trusting relationships with our employees. We value them and their personal goals and aspirations just as much as their work. We hire the most uniquely qualified, dedicated, and energetic employees and we hope you are one of them!
AFFIRMATIVE ACTION / EEO STATEMENT
Northwest's objective is to recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary Description $25.00 to $29.00 DOE
Property Manager
Assistant community manager job in Corvallis, OR
: Company: Yugo USA Community: The VicinityLocation: On-site / Corvallis, ORPosition Title: Property ManagerPosition Type: Full-time / SalariedCompensation: $55,000 Base (eligible for benefits, commissions and bonus) Overview Yugo is the trusted name for student housing globally.
Every day, we connect people to opportunities and students to amazing spaces.
Here at Yugo, we like to do things differently.
It's about people, planet, and passion.
General Managers are #Futureshapers who want to positively influence and shape the lives of their staff and our students.
The Property Manager reports to the Regional Property Manager and is responsible and accountable for overseeing and ensuring the optimum operational and financial performance of the community.
Manages the staff and oversees completion of all core business processes, including leasing, resident relations, marketing, maintenance, budgeting, accounts receivable, accounts payable, vendor relations, selection and recruitment, individual and team development, reporting, and safety and legal compliance.
Key ResponsibilitiesSupervise the entire property staff to ensure all duties are being completed effectively and on time.
Guide staff in ensuring the timely collection of rents.
Use and oversee persistent and aggressive collection actions to minimize revenue loss, delinquency, and promote high economic occupancy.
Follow established company and legal requirements related to the eviction process.
Manage the accounts receivable process at the property and ensure timely recording of payments.
Stay up to date with accounts payable, and make certain all invoices are accurately recorded, approved, and paid.
Coordinate and oversee marketing and sales programs.
Maintain market information, including amenities, facilities, and pricing.
Prepare for and participate in the weekly leasing activity call.
Complete regular review of financial statements and reports on the status of the properties.
Reports to review include weekly leasing, monthly operating, rent roll, delinquency, budget comparison, occupancy, and monthly billing reconciliations.
Review and analyze monthly operating reports with the idea of increasing income and reducing costs.
Review, complete, and follow up on weekly leasing reports and monthly financial reports.
Investigate all complaints, disturbances, and violations and resolve the issues.
Oversee all facilities management for the property, including land, building, and equipment.
Conduct routine site inspections to ensure that the physical aspects of the community meet established standards regarding the grounds, curb appeal, risk management & safety requirements, cleanliness, and general appearance, and implement corrective measures as necessary.
Enforce all policies and procedures.
Maintain compliance by ensuring all property records (leases, addenda, reports, etc.
) are kept in accordance with all legal requirements and company policies and practices.
Identify and implement opportunities for increasing revenue potential, including proposing and justifying capital improvements to enhance the asset's value, optimize return on investment, and promote long-term financial growth for the community.
Assist in formulating the community's annual operating and capital budgets and implement programs designed to achieve the community's financial, operating, and resident services goals.
Use sound financial measures to ensure that budget and financial goals are met.
Produce timely and accurate administrative, accounting, and other reports.
Provide analysis and explanation for budget variances that occur.
Hire and oversee contractors, vendors, and other service providers in accordance with company vendor compliance requirements.
Coordinate and oversee vendor program, including competitive bidding and contract compliance.
Work with other departments within the company to plan, schedule, and coordinate general maintenance, major repairs, remodeling, and/or construction projects for the property.
Hire, supervise, train, and lead community team members to achieve property and company operational goals.
Maintain an awareness of training resources available and encourage the development of team members.
Use performance counseling to correct and/or improve performance issues.
Report to and follow the direction of the Regional Manager and consistently and effectively communicate with the regional manager and other relevant teams regarding property performance.
Determine and make recommendations to the regional manager on how resources can be used for improvements and maintenance of the communities.
Hold regular community team meetings to communicate goals, progress toward goals, and expectations, and identify actions to achieve objectives.
Create a clear, realistic vision for the property and effectively communicate expectations and a direction to the community team members.
Lead by example for community team members in the areas of resident communication, leasing, and telephone techniques.
In conjunction with the Maintenance Supervisor, oversees the maintenance and safety of the property.
Works with the maintenance supervisor to conduct on-site safety meetings to discuss relevant policies and procedures and other relevant safety topics.
Ensures safety logs are maintained.
Ensure the office is opened on schedule and that the office and model apartments are maintained in a clean condition.
Begins daily work quickly and independently.
Complies with all state, federal, and local laws, including Fair Housing.
Oversees compliance with policies related to employment and Human Resources.
Communicates policy and procedure changes with community team members.
Uses tools, methods, & systems to gather and interpret current market and economic trends that may impact the community.
Complies with all Company procedures relating to turn activities, including budgeting and pre-turn planning, vendor management, cost containment, and staffing.
Performs other duties as assigned and as necessary.
CompetenciesBusiness Acumen - Understands business implications of decisions.
Displays orientation to profitability.
Demonstrates knowledge of market and competition.
Aligns work with strategic goals.
Improves processes, products, and services.
Communication - Speaks clearly and persuasively in positive or negative situations.
Listens and gets clarification.
Responds well to questions.
Able to read and interpret written information.
Writes clearly and informatively.
Customer Service - Manages difficult or emotional customer and staff situations.
Responds promptly to customer needs, and Solicits customer feedback to improve service.
Responds to requests for service and assistance.
Meets commitments.
Problem Solving - Identifies and resolves problems in a timely manner.
Gathers and analyzes information skillfully.
Develops alternative solutions.
Works well in group problem-solving situations.
Uses reason even when dealing with emotional topics.
Identifies existing and potential barriers to the successful accomplishment of property objectives and utilizes performance data, observation, budgetary, and other financial information to create solutions to those problems.
Interpersonal Skills - Focuses on solving conflict, not blaming.
Maintains confidentiality.
Listens to others without interrupting.
Keeps emotions under control.
Remains open to others' ideas and tries new things.
Change Management - Develops workable implementation plans.
Communicates changes effectively.
Builds commitment and overcomes resistance.
Prepares and supports those affected by change.
Monitors transition and evaluates results.
Managing People - Includes staff in planning, decision-making, facilitating, and process improvement.
Takes responsibility for subordinates' activities.
Makes oneself available to staff.
Provides regular performance feedback.
Develops subordinates' skills and encourages growth.
Continually works to improve supervisory skills.
Delegation - Delegates work assignments.
Matches the responsibility to the person.
Gives authority for others to work independently.
Sets expectations and monitors delegated activities.
Provides recognition for results.
Leadership - Exhibits confidence in self and others.
Inspires and motivates others to perform well.
Effectively influences the actions and opinions of others.
Accepts feedback from others.
Gives appropriate recognition to others.
Cost Consciousness - Works within the approved budget.
Develops and implements cost-saving measures.
Contributes to profits and revenue.
Conserves organizational resources.
Ethics - Treats people with respect.
Keeps commitments.
Inspires the trust of others.
Works with integrity and ethically.
Organizational Support - Follows policies and procedures.
Completes administrative tasks correctly and on time.
Supports and respects diversity.
Strategic Thinking - Develops strategies to achieve organizational goals.
Understands organization's strengths & weaknesses.
Analyzes the market and competition.
Identifies external threats and opportunities.
Adapts strategy to changing conditions.
Judgment - Displays willingness to make decisions.
Exhibits sound and accurate judgment.
Supports and explains reasoning for decisions.
Includes appropriate people in the decision-making process.
Makes timely decisions.
Planning/Organizing - Prioritizes and plans work activities.
Uses time efficiently.
Plans for additional resources.
Sets goals and objectives.
Organizes or schedules other people and their tasks.
Develops realistic action plans.
Professionalism - Approaches others in a tactful manner.
Reacts well under pressure.
Treats others with respect and consideration regardless of their status or position.
Accepts responsibility for own actions.
Follows through on commitments.
Thoroughness - Demonstrates attention to accuracy and quality.
Looks for ways to improve and get more done.
Adaptability - Adapts to changes in the work environment.
Manages competing demands.
Changes approach or method to best fit the situation.
Able to deal with frequent change, delays, or unexpected events.
Dependability - Follows instructions, responds to management direction.
Takes responsibility for own actions.
Keeps commitments.
Commits to long hours of work when necessary to reach goals.
Initiative - Takes independent actions and calculated risks.
Looks for and takes advantage of opportunities.
Supervisory ResponsibilityThis position directly supervises the community staff including, but not limited to the assistant manager, maintenance staff and leasing staff.
What else? This serves as a guideline; this list of responsibilities is not intended to be exhaustive and other requests in line with the role may be made of you from time-to-time.
This is a supervisory role comprised of leading, training, and recruiting our next generation of #FutureShapers.
Key Skills & Capabilities BE BOLD - Shows interest in, anticipates, and responds timely to students and parent's needs.
Strives to consistently meet service standards.
BE TRUE -Plans, coordinates and manages internal and external resources to accomplish role responsibilities and/or assigned tasks.
BE OPEN - Excellent communication skills in both written and oral English.
BE REAL - Takes pride and accountability in accurate reporting, motivating fellow Yugoers, and being a brand champion.
Experience and Knowledge To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Certificates and Licenses Desirable, but not required:Certified Apartment Manager (CAM) - through the National Apartment Association (NAA); or Certified Residential Manager (CRM) - through the Minnesota Multi-Housing Association (MHA); or Registered Apartment Manager (RAM) - through the National Association of Home Builders (NAHB); or Certified Property Manager (CPM) - through IREM Education and ExperienceBachelor's Degree in Business, related field, or its equivalent, preferred.
In lieu of a degree, equivalent experience in residential properties, rental operations, or related business operations is required.
Minimum of three years' supervisory experience, preferably in residential properties, rental operations, or related business operations, required.
Carbon Literacy Certification or willingness to undertake training Relevant experience running a property, even better at a university/college Strong interpersonal and communication skills, including the ability to build and maintain quality relationships Experience within a fast-paced, target-driven environment with a strong focus on sales and marketing Computer SkillsProperty Management software, RealPage or like systems.
Experience with MS Office, Outlook, MS Word, and Excel.
Physical Demands While performing the duties of this job, the employee is regularly required to see, hear, talk, and use hands to handle or feel.
The employee is frequently required to reach with hands and arms.
The employee is regularly required to sit, stand, walk, climb, or balance, occasionally must stoop, kneel, crouch, or crawl, and sometimes to use their sense of smell.
Must regularly lift and/or move up to 10 pounds.
Work Environment: The noise level in the work environment is usually moderate.
Employees may be monitored or recorded at any time for training purposes to critique customer service skills and provide feedback on job performance as needed.
This includes phone audio recordings and on-site video recordings Expected Hours of WorkOffices are open on Monday through Saturday and often also on Sundays, with hours determined by location.
Ability to work outside of office hours and weekends is required.
TravelTravel is primarily local during the business day, although some out-of-area and overnight travel may be expected.
Additional Eligibility QualificationsNone required for this position.
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
Compensation and Benefits: This position offers a competitive salary, bonus eligibility, and opportunities for advancement and growth.
This position is eligible to participate in the Yugo USA benefits plan.
This includes:Competitive and flexible medical, dental, and vision plans Competitive 401K match Health Savings Accounts (HSA) with generous company contribution Flexible Spending Accounts (FSA) Paid vacation time and holidays Paid parental leave Paid sick leave for all employees Summer Friday program for corporate positions MOJO monthly team events EAP and LifeCare program for employees and family members Paid volunteer time Voting leave Foundations pe
Assistant Community Manager
Assistant community manager job in Newport, OR
About Us
Compensation: $16.00-25.00
Schedule: Monday-Friday (8am-5pm)
Hours: 40
Properties: Surf View Village
Property Type: Tax Credit
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
The Assistant Community Manager assists the Community Manager with coordinating business operations of HUD/RD or Tax Credit properties, providing eligible individuals with unfurnished housing in multi-family dwellings.
Essential Duties:
1. Assist Community Manager with overseeing complex operations, ensuring that the highest possible occupancy is maintained through continuous outreach efforts and advertisements as specified by the Affirmative Fair Housing Marketing Plan.*
2. Complete and submit timely weekly reports; maintain neat and legible records at all times.*
3. Implement CMI's policies as found in the MPM.*
4. Ensure compliance with applicable federal and state regulations associated with business operations; ensure that the Grievances and Appeals Procedure is posted in the office as well as the "Equal Housing Opportunity", "Justice for ALL", and labor posters.*
5. Notify residents of Rental Assistance when assigned by the corporate office.*
6. Transfer of over/under-housed residents by moving residents to properly sized housing unit.*
7. Show apartments, accept applications, and screen applicants (verify and certify each resident's income at initial, interim, and annual recertification) to determine eligibility in accordance with company policies and procedures and applicable regulations; complete resident move-in sheet with resident; ensure utilities are transferred.*
8. Understand rental agreement and residency policies and be able to explain them to residents.*
9. Handle resident evictions along with the service and preparation of appropriate notices.*
10. Maintain waiting list files of eligible applicants and files of removed/rejected applicants (25% of total units is used to determine how many eligible applicants should be available at all times).*
11. Collect rents, maintain petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner; log and collect late charges, NSF, and other charges; deliver rent increase notices to residents.*
12. File and maintain resident records; keep an adequate supply of forms and postage on hand.*
13. Prepare budget recommendations and submit to Community Manager for review as part of annual budget process.*
14. Promote harmonious relations among tenants, employees, owners, and the local community.*
15. Enforce house rules in accordance with company policies and procedures; maintain a pleasant, helpful manner at all times and know the number of adults and/or children in the complex along with their name and apartment number.*
16. Make recommendations to management for improvement of company policies, procedures, and practices.*
17. Regular and reliable attendance during scheduled hours*
18. Travel as required for in person classes and annual education conferences*
19. Perform other duties as required.
*Essential Functions
Qualifications and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Education
High school diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, and Registrations
Valid Driver's License and insurance is required.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Auto-ApplyAssistant Community Manager - Woodleaf Village / Emerald Village
Assistant community manager job in Eugene, OR
Peak Living is currently seeking a qualified Assistant Community Manager, with tax credit experience, to join our team! At Peak Living, our employees love where they work! We are a fast-growing property management company with communities across the United States. We believe successful growth is best achieved by developing high quality teams and empowering them in their roles.
Overview
Under the direction of the Community Manager, the Assistant Community Manager supports and assists in all aspects of community operations.
Responsibilities
* Supports the Community Manager in the supervision of all community associates.
* Supports and participates in fulfilling the customer service and leasing.
* Ensure the community follows tax credit requirements by training, conducting audits, inspections, and reporting.
* Assist and/or support leasing and marketing efforts
* Assist in preparing all paperwork specific to new and renewal leases.
* Recommend rental rate adjustments or concessions to the Community Manager.
* Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease agreement.
* Assist the Community Manager in resident loyalty and retention initiatives.
* Assist the Community Manager in organizing daily work and community operations.
* Collect, post, and deposit rents/security deposits and other community income.
* Support the Community Manager in maintaining and managing budgeted occupancy, collections, etc.
Qualifications
* A minimum of three (3) years' experience as an onsite Assistant Community Manager or Leasing Consultant in multi-family housing, hospitality or similar.
* 1 year of experience in LIHTC communities.
* Housing Credit Certified Professional (HCCP) designation preferred.
* Certified Occupancy Specialist (COS) designation preferred (for Section 8)
* Must have the ability to communicate in English.
Why Join Peak Living
* 3 Weeks of Paid Time Off (PTO)
* 10 Paid Holidays + 3 Floating Holidays
* Medical, Dental, and Vision Plans
* 401k matching
* Employee Referral Bonus Program
* Employee Assistance Program
* Employee Appreciation Events
Property Manager (Bilingual- Spanish)
Assistant community manager job in Independence, OR
Responsible for overseeing the daily operations and resident relations of a community or
communities. Responsible for carrying out leasing activities, marketing, interacting with
potential residents including tours, applications, lease agreements, and renewals, as well as
oversee operations such as rule enforcement, collaborating with maintenance team members
and vendors, and resident support. Responsible for conducting all job duties in accordance with
Fair Housing Laws, federal, state, and local laws, park-specific rules and regulations,
organizational policies and procedures, and insurance policy requirements. Must steward and
maintain their park with deep care and model the organizational purpose, values, and
standards consistently.
ESSENTIAL FUNCTIONS
Duties/Responsibilities:
• Sustain and increase occupancy rates through marketing and showing available spaces
within the park.
• Maintain communication with prospective residents throughout the application process
and facilitate the marketing and showing of available homes and spaces.
• Be available to take emergency calls outside of office hours and assist in coordinating
solutions.
• Answer or respond to all calls to the park consistently in a professional manner.
• Ensure timely revenue collections and sustain collection rates above 97% and acute
attention to detail when processing checks into the property management system.
• Exercise financial responsibility in the acquisition of necessary on-sight materials and
use of company funds.
• Be highly engaged with residents and plan park events to build strong relationships
within the community; maintain positive relationships with vendors and team members.
• Prepare, deliver, and document all resident notices in a legally compliant and timely
manner.
• Prepare lease documents and review them to ensure complete accuracy.
• Communicate with management daily and disclose any problems promptly and clearly,
making recommendations towards solutions.
• Walk throughout the entire park regularly to ensure it is in full compliance with
company standards and report its level of compliance weekly to management.
• Read and record utility meter usage throughout the park to prepare resident bills.
• Submit expense reports in a timely manner.
• Maintain a clean and safe working environment and follow all safety and emergency
procedures.
• Follow PPE and compliance regulations that are established by OSHA.
• Complete assigned tasks consistently with Fair Housing regulations
Requirements
Core Competencies & Required Skills/Abilities:
• Self-Motivator - Works autonomously and resolves problems appropriately with
minimal supervision, with a high attention to detail.
• Tactful Communication - Conveys information both orally and written in a timely and
clear manner which promotes an accurate understanding on the part of your audience.
• Flexibility - Adapts to fast-paced and ever-changing environments.
• Time and Project Management - Has a proven ability to meet deadlines and fulfill tasks
by keeping an organized schedule and prioritizing tasks.
• Critical thinking and Decision Making - Uses logic and reasoning to identify the
strengths and weaknesses of various solutions, conclusions, or approaches to problems,
ultimately choosing the appropriate course of action.
• Technologically Savy - Proficient with Microsoft Office Suite and ability to maneuver
through applications on a smart phone.
• Results Driven Executor - Has an organized process toward completing projects.
Achieves results and has enthusiasm around exceeding expectations.
Values Alignment:
• Excellence - Complete all tasks and projects with a heightened attention to detail to
ensure quality work is completed with a strict adherence to timelines.
• Team - Regularly communicate with and support your regional team, and establish close
working relationships with leaders, vendors, and team members.
• Accountability - Take ownership of tasks and projects, especially when things don't go
as planned, and be proactive in creating appropriate solutions to problems
independently.
• Integrity - Maintain confidentiality, avoid conflicts of interest, and always act ethically,
even when unsupervised.
• Respect - Use courteous language when speaking of and to others, actively listening
during conversations and maintaining a high level of professionalism during all
interactions.
EDUCATION and EXPERIENCE
• High School Diploma or GED
• Bilingual (English & Spanish) Required
• 1+ years of property management or related experience, preferred.
• 2+ years of customer service experience required.
• 1+ years of clerical or office assistance support required.
• Proficient with Microsoft Word, Excel, Outlook and proficiency or the ability to quickly
learn property management, finance, and project management systems.
• Strong Organizational Skills and Attention to Detail
• Excellent verbal and written communication skills
• Ability to work independently
• Desire to take initiative and solve problems
Pay and Benefits
$20 - $26/hour DOE
Part-time (15 hours a week)
PTO
Sick Leave
401(k) with Employer Match
Flexible Schedule
Employee referral program
Salary Description $20 - $26/hour DOE
Assistant Property Manager
Assistant community manager job in Salem, OR
Security Properties Residential has an opening for an Assistant Property Manager ! About Us At Security Properties Residential (SPR), we are looking for talented and exceptional team members to join our team! SPR offers a unique workplace that fosters an environment of growth for talent from diverse backgrounds with skills similar but not limited to those in retail, hospitality, and other service industries. At SPR we create exceptional living experiences one WOW at a time through integrity, teamwork, and innovation.
Great Opportunity
The Assistant Property Manager is responsible for assisting with all day-to-day operations of the apartment community. You will be responsible for collecting and posting rent payments, managing resident delinquencies, evictions and legal notices and performing pre-close and closeout accounting. In addition, you will complete financial reports, audits, property inspections, alert maintenance to property needs, and process move ins and move outs. Use your leadership skills to assist with team training on leasing, marketing and general office operations. You will fill in as property manager when needed. Your leadership will play an important role in the property's success. Position requires weekend and holiday work.
Desired Skills and Qualifications
Minimum of one year experience as an Assistant Property Manager.
High school diploma or equivalent.
Excellent verbal and written communication skills.
Patience and a positive personality.
Current driver's license and proof of automobile insurance.
Strong leadership abilities, and organizational skills.
Financial and analytical skills.
Amazing Benefits
We offer competitive wages, on-demand pay options through Dayforce Wallet, and bonus opportunities. Our benefits include a safe harbor 401(k) match and medical/dental/vision plans. We provide on-the-job training, an educational assistance program with reimbursements up to $2,500 per year, and an incredible work environment. Apply to join us today!
E-Verify required for I-9 compliance.
We are an Equal Opportunity Employer (EOE).
Property Manager at Battle Creek Lodges (Part-time)
Assistant community manager job in Salem, OR
Job Title: Property Manager
Employment Type: Part-time
FLSA Status: Non-exempt
Schedule : Monday, Wednesday and Friday from 9:00am - 6:00pm. 24 hours per week.
Reports to: Portfolio Manager
Compensation Package:
Competitive hourly pay range of $28.00-$28.00
Monthly phone allowance of $50.00
Leasing and renewal commission opportunities
20% employee rent discount available
Administrative:
Comply with all Fair Housing and Equal Housing Opportunities requirements
Comply with appropriate state landlord/tenant statutes
Ensure timely and accurate submission of individual and your teams' payroll and commissions
Complete weekly, monthly, quarterly, and year-end reports, as required
Consult with legal counsel and attend court hearings as needed
Attend training and development seminars
Operational & Financial:
Advertise and promote the property
Utilize industry specific software for lead management
Provide tours to prospective and current residents
Complete full cycle lease process with prospective residents
Ensure compliance with renter's insurance
Review rental rates and concessions with Portfolio Manager
Maintain resident occupancy of 95%
Ensure the timely collection of rent and other ancillary revenue
Manage delinquency process
Manage petty cash account
Manage and process vendor invoices
After review with Portfolio Manager, generate renewal offer letters and manage renewal leases
Monitor expenditures to keep in compliance with operating budget
Manage turnover workflow including scheduling and management of vendors, conducting pre/post move out inspections, and make ready inspection.
Assist Portfolio Manager with preparing annual budget
Other duties as assigned by Portfolio Manager
Resident Experience:
Engage with your prospective and current tenants using a professional and courteous approach
Navigate priority changes to respond to and resolve unforeseen issues or emergencies
Reduce tenant turnover by identifying tenant relation issues, mediating between parties, and recommending solutions
Complete quality assurance calls following up on completed work orders
Facilitate resident events
Leading Your Team:
Guide performance of all administrative staff through providing clear instruction, training, coaching, and if needed, performance management to ensure attainment of property goals.
Guide performance of all maintenance staff through providing clear instruction, training, coaching, and if needed, performance management to ensure work orders and turnovers are completed with efficiency and high quality.
Conduct staff meetings on a regular basis
What You'll Need:
Authorization to work in the United States
High School Diploma or equivalent
2+ years of experience in multi-family property management
1+ years of experience in staff supervision
Yardi Voyager and CRM experience preferred
Proficient in Microsoft Office Applications including, Outlook, Word, and Excel
Demonstrates teamwork, good hygiene, ethical behavior and integrity, excellent customer service and communication skills, ability to multi-task, resolve conflicts, engage in cost/benefit analytical decision-making, and ambition for continuous professional development
Your Work Environment:
Approximately 80% in office environment using a computer and phone
Approximately 20% inspecting property grounds, including apartments, building structure, landscaping, and signage which may require the ability to climb stairs, ladders and maneuver walkways
Ability to carry or move objects weighing up to 20 pounds
Mission Statement:
“Affinity doesn't just manage an asset - we cultivate an investment. We want you, as our newest associate, to come along for the ride, and ultimately, have a chance to steer the ship.”
INTEGRITY, INITIATIVE, INNOVATION
Auto-ApplyAssistant Property Manager, Multifamily
Assistant community manager job in Wilsonville, OR
Job Title
Assistant Property Manager, MultifamilyBridge Creek (************************************* The Assistant Property Manager is responsible for maintaining our communities to a market-ready standard, ensuring a high level of service, at all times. Assistant Property Managers are also responsible for building and motivating high performing teams to maximize the performance of the property.
ESSENTIAL JOB DUTIES:
Ensuring the smooth running of our community in a fast-paced environment.
Assist the Property Manager with the overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
Assist the Property Manager with providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
Complete lease/renewal paperwork to ensure completion of company standards.
Track and evaluate advertising, and all client traffic.
Assist the team by maintaining and modeling the Cushman & Wakefield mission to be the best national management company.
Assist the Property Manager with the day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.
Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
Maintain residents' files in accordance with company standards.
Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
Manage and maintain all aspects of overall community budget and finances.
Work with leasing staff to ensure that leasing/marketing goals are being met.
COMPETENCIES:
Effective communication and customer service skills.
Computer literate, including Microsoft Office Suite and internet navigation skills.
General office, bookkeeping and sales skills and excellent oral and written communication skills
Determine leasing opportunities of staff and work on goal setting - improving the performance of each staff member.
Supervise day-to-day operations of the team, ensuring that all C&W policies and procedures are being followed.
Work with leasing staff to ensure that leasing/marketing goals are being met.
Be able to manage a team.
Perform any other related duties as or assigned.
IMPORTANT EDUCATION
Bachelor's Degree preferred
High School Diploma, GED, Technical or Vocational school
IMPORTANT EXPERIENCE
3+ years of Property Management experience
1+ years of Management experience
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 15% of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 25 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull, or move objects.
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $23.80 - $28.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ************** or email ***********************. Please refer to the job title and job location when you contact us.
INCO: “Cushman & Wakefield”
Auto-ApplyProperty Manager
Assistant community manager job in Eugene, OR
Job Details Eugene, OR Full Time None $25.00 - $27.00 Hourly None Day ManagementDescription
The ideal candidate for this full time position will have a background in property management with at least 1 year of Tax Credit experience.
SKILLS, KNOWLEDGE AND PERSONAL CHARACTERISTICS:
The following attributes are desirable for job success: experience in managing/leasing multi-family properties, certification in the multi-family (ARM, CAM, NALP, etc.), ability to bookkeeping experience, ability to communicate effectively, safety conscious, ability to asset yourself, preference for detail work, ability to work well under pressure, self-motivation and self-direction, ability to work with/without direct supervision and the ability to become a team leader. Experience with Yardi Voyager preferred.
SUMMARY OF FUNCTIONS:
Responsible for conversion of telephone and walk-in prospects to leases, resulting in maintained and increased occupancy, and the inherent responsibility to effectively communicate to existing residents and establish a successful renewal program.
Responsibility for weekly/monthly reports to include receiving and posting of rents, with additional responsibility with the coordination of day-to-day activities of the development, in accordance with the standards established by Quantum Residential. Manage the office clerical, filing and record keeping systems. Identify and strive to meet the resident's needs.
MAJOR DUTIES AND RESPONSIBILITIES:
Duties may include, but are not limited to:
Marketing:
Respond effectively to telephone inquiries to generate prospective resident visits to the property. Maintain a call to show ratio of at least 65%.
Show and demonstrate apartments, utilizing sales skills to demonstrate market ready product and availability to close prospects. Maintain a deposit to show ratio of at least 50%.
Follow-up with prospective residents.
Monitor telephone and walk-in traffic at property via welcome cards and traffic logs.
Walk model tour route and opens models daily to ensure quality presentation.
Obtain lease information and complete lease applications. Conduct required credit and reference checks. Set up and maintain lease files.
Conduct periodic market surveys, as requested.
Encourage resident retention by contacting all residents on renewal report that are not currently on lease. Responsible for implementing, designing and maintaining a resident retention program, i.e., newsletter, resident referral program or social activities.
Lease Administration:
Responsible for securing at minimum the industry average of the overall closed leases at the property.
Perform move-in inspections with new residents.
Review Welcome packet with new resident in a timely manner.
Maintain legal records/files.
Input daily activity on daily and vacancy reports.
Manage resident relations:
Prepare and process resident service requests.
Assist with resident problems and complaints concerning rent payments, service requests, etc.
Assist with preparation of newsletters and promotion flyers.
Assist with the planning of community activities and events.
Responsible for insuring that all personnel respond to resident requests or complaints in a timely, efficient and courteous manner.
Accounting policies and procedures:
Operating the property within the financial guidelines, i.e., the budget, established by the Regional Property Manager and Owner.
Collect, record & deposit rental payments, application fees, security deposits, etc.
Maintain account records and journals and make bank deposits.
Help to prepare weekly and monthly reports as required.
Help to prepare legal action for evictions, as necessary.
Supervisory responsibilities:
Direct supervision of the office staff and bookkeeping functions including but not limited to processing rent payments, payables, move in's, move outs, lease renewals and final accountings.
Daily physical inspections of the property and direct supervision of the maintenance, service, grounds and custodial personnel.
Responsible for the final interviewing and hiring all property employees under the direction of the Regional Property Manager.
Responsible for insuring that all personnel in all departments operate within OSHA (Occupational Safety & Health Act) standards and company safety policies always.
Responsible for insuring a professional appearance and attitude always for yourself and all property employees.
Other duties as assigned.
ORGANIZATIONAL RELATIONSHIPS:
Reports directly to the Regional Property Manager. Works with administrative division staff, staff members of other developments, outside vendors and service providers.
OTHER REQUIREMENTS:
Hours of Work: 8:30a.m. to 5:30p.m., Monday through Friday. Must be “on call” 24 hours per day, when scheduled. Somewhat Flexible
May need to float to nearby properties for trainings and/or support.
Salary and Overtime: Limited to needs of property for overtime needs.
Qualifications
Physical requirements: Must be able to perform the physical functions of the position, which may include, but are not limited to: ability to walk property, including 4 flights of stairs, to complete physical inspections, deliver resident communications, and show apartments. Be able to effectively communicate with residents, staff, supervisors, vendors, etc. Must be able to lift a minimum of 60 lbs. to facilitate vacuuming, moving office furniture & lifting of supplies as needed.
Experience: Two years of related business.
Education: Two years of college preferred.
Seniority: None required.
Residency:
Must meet requirements for residency in the community for which they have applied.
Must have a reliable vehicle to perform various management tasks and errands, including daily bank deposits. Must have proof of liability insurance for same.
Valid Driver's License.
Part-time Property Manager
Assistant community manager job in Newport, OR
Job Description
We are looking for an experienced part-time property manger working 20 hours a week, supporting our apartment community in Newport, OR. The ideal candidate will be responsible for maintaining property values, maximizing profitability, and ensuring tenant satisfaction through effective management of leases, maintenance, and financial performance.
Qualifications:
Proven experience as a property manager or similar role.
Strong knowledge of property management principles and regulations.
Proficiency in property management software - we use AppFolio.
Excellent communication, organizational, and problem-solving skills.
Ability to handle multiple tasks and prioritize effectively.
Duties:Tenant Management
Market available units and screen prospective tenants.
Facilitate lease signings, renewals, and move-in/move-out processes.
Address tenant inquiries, complaints, and requests promptly and professionally.
Enforce lease terms and handle tenant disputes.
Property Maintenance
Coordinate regular property inspections and preventive maintenance.
Manage service vendors and contractors for repairs, landscaping, and cleaning.
Ensure property is safe, clean, and compliant with local building codes and safety regulations.
Financial Management
Collect rent and other property-related payments.
Prepare and manage annual budgets, operating expenses, and capital improvements.
Maintain accurate records of income and expenses.
Provide regular financial reports to property owners.
Administrative & Legal
Ensure compliance with fair housing laws and local/state regulations.
Manage the eviction process when necessary.
Maintain up-to-date records on leases, inspections, repairs, and tenant communication
Ability to pass background checks.
OPERATIONS - PROPERTY MANAGER
Assistant community manager job in Salem, OR
We are seeking to empower a highly motivated, goal focused, customer-oriented team member for the role of Property Manager. Our company is about our people and our culture, propelling us forward as a leading provider of self-storage solutions with a strong commitment to diversity and growth. As a Property Manager, you will play a crucial role in managing day-to-day operations, ensuring exceptional customer service, and contributing to the overall success of the organization. Do you share NSA Storage core values of Compassion, Humility, Accountability, and Integrity? If you just thought, "I got this" then read on!
Job Details:
* Salary: $18.00 -$20.00 per/hour
* Store Address: 1575 Hickory Street, Salem, OR 97301
Essential Duties:
* Work Independently manage daily property operations.
* Provide exceptional service to customers including answering inquiries, assisting with storage needs, processing rental agreements.
* Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
* Process payments, issue receipts, and manage delinquent accounts to include collection efforts.
* Conduct cash drawer audits and execute bank deposits as per company policies.
* Enforce company policies and procedures to ensure compliance with a focus on safety and maximizing units available for rent.
Job Qualifications:
* Our employees are required to have a valid driver's license.
* Cash handling experience is preferred.
* Ability to work unsupervised.
* Basic computer knowledge
* Ability to multitask.
* Experience in sales.
Physical Requirements:
* Conduct property walks often during shifts.
* Employees will spend about 50% of their time in outdoor environments, including walking, climbing stairs and opening large doors frequently.
* Maintain the cleanliness and appearance of the property, including regular inspections and maintenance tasks. This may include sweeping, mopping, changing light bulbs, etc.
* Ability to transport lift/move items weighing up to 35 pounds.
* May be required to run errands for the facility and travel/commute to other store locations.
Average Day: As a Property Manager, your day will be dynamic and diverse. You will start your day by preparing for opening, ensuring everything is clean and in working order, the cash drawer count is correct, and conducting a property walk through. Throughout the day, you will assist customers to help them find the right storage solutions for their needs. You will handle rental agreements, process payments, and address any concerns or issues raised by customers. In between customer interactions, you will perform regular inspections of the property, checking maintenance needs and ensuring safety and security measures are in place. Additionally, you may
actively engage in virtual meetings, collaborative projects, and continued training. Your day will end with closing procedures and ensuring the property is secure. With a work/life balance that allows you to work five days a week (no Sundays) and be off work by 6pm, you will have time for personal pursuits and a fulfilling life outside of work.
Benefits:
* Health Benefit Options
* Supplemental Benefits such as dental, vision, life and more!
* 401K with great company match!
* Paid Time Off
* Advancement Opportunities
* Holiday Pay
* Paid Training
* Employee Referral Program
* Storage Unit Discounts
* Sundays Off!
NSA OP, LP is an equal opportunity employer. Employment and promotional decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a covered veteran or any other basis of discrimination prohibited by applicable local, state, or federal law. No question in our application process is used for limiting or excluding any applicant's consideration for employment on such grounds.
Visa sponsorship is not currently available. Only permanent residents and US citizens will be considered.
Full Time Community Manager
Assistant community manager job in Lebanon, OR
Legacy is looking for a Full Time Community Manager that can work with a talented team to ensure the continued growth of the Company. By joining Legacy, you will become a part of our team and will work in an environment where we cultivate thriving communities where mutual respect and collaborative spirit are the cornerstones of every interaction.
The Main function of the Full Time Community Manager position is to oversee and manage a manufactured home community. The Community Manager is responsible for the day-to-day operations to ensure a positive environment for visitors, residents, staff, and other individuals on site. The position can also sell park owned new, used homes, and brokered resident homes within the manufactured home community. This position will oversee multiple home communities.
In this role you will:
Community Management
Collect monthly rent payments.
Enforce park rules and regulations.
Maintain resident files ensuring they are kept current and confidential.
Exhibit excellent customer service.
Develop and maintain community relationships.
Process resident applications and follow fair housing guidelines.
Work with local counsel and Regional Manager to process evictions.
Maintain current records in Rent Manager.
Ensure property appearance is satisfactory and working with outside vendors as needed.
Working alongside other staff to complete additional community needs.
Perform all other duties as assigned.
Sales
Actively sell inventory and brokered homes while ensuring all inventory including broker homes are accurately displayed on Legacy website and partner websites via entry through Legacy portal.
Schedule appointments for open house showings and conduct home and property tours. Appointments may fall on nights and weekends.
Ensure entire plan-o-gram is implemented (when made available).
Enter all leads (phone, walk-ins, emails, texts and intranet) into CRM (open leads) within one (1) hour of receiving or no later than morning of next business day.
Respond to leads with follow up within one (1) hour of prospective buyer contacting property. Maintain constant communication with leads until lead becomes non-responsive.
Ensure inventory homes are always show-ready.
Maintain updated records on CRM including documenting all contact with lead, completing workflow steps in timely manner, and documenting detailed reasons why the lead does not want to purchase the home if lead is unsuccessful.
Request lead closure in CRM once lead is considered dead (when implemented).
Ensure knowledge of marketing promotions.
Notify the Regional Manager of all home sale offers regardless of the offer price.
Broker homes for residents.
Assist Home Construction as requested.
Collect and process earnest money deposits for home sale.
Enter and process residency applications for prospective home buyers.
Schedule, track and manage closing dates with buyers including preparing closing documents and conducting the home sale closings.
Schedule closings with corporate sales staff.
Forward all closing documents to corporate sales staff and assist with post close titling work with Corporate as requested.
Perform other duties as assigned.
Core Competencies
Communication: Ability to write and speak clearly and concisely.
Energetic: Ability to work with a sense of urgency and understand the importance of timely completion of projects and follow through.
Detail Oriented: Ability to understand the details of a project and the importance of details and accuracy in completing tasks.
Problem Solving Skills: Ability to find a solution for and to deal proactively with work-related problems.
Decision Making: Ability to use good business judgement in making critical decisions.
Organized: Possessing the trait of following a systematic method of performing a task and maintaining an accurate record of the steps and documents involved.
Time Management: Ability to utilize the available time to organize and complete work within given timelines and work with a sense of urgency.
Self-Motivated: Ability to be internally inspired to perform a task using one's own drive and initiative.
Honesty, Integrity and Reliable: Ability to be truthful, credible and dependable in the workplace. Do what you say.
Motivation: Ability to inspire others to reach a goal and to perform to the best of their ability.
Role Qualifications / Skills/ Abilities
High School Diploma required. College degree preferred.
At least three (3) years of Property Management Experience is required.
Ability to pass a background check and drug screening.
Valid driver's license required.
Efficiently operates assigned computer software and other equipment including but not limited to Microsoft Office Suite (Word, Excel, Power Point, etc.)
Sales Commissions
This position is eligible for 2% commissions on all inventory and brokered homes with a guaranteed minimum of $500. Commissions are earned on a competitive sales floor basis (if applicable).
Work Environment
This position will primarily be in an office setting with a work schedule of 40 hours per week. Evenings and weekends may be required for open house showings or appointments for conducting home tours to prospective buyers.
Benefits
Competitive Compensation
Annual Vacation and Sick Leave
Medical, Dental, Vision with additional ancillary options
401K
Holidays
JOB CODE: Foxfield/Twin Cedars
Community Manager
Assistant community manager job in Yamhill, OR
Are you detail-oriented and highly organized? Do you have excellent critical thinking skills? If so, Regency Management Inc. has the perfect role for you! We are searching for a full-time Community Manager to join our incredible property management company in Yamhill County!
We proudly foster a supportive working environment and know our employees are our greatest asset. One way we show our staff how much they are valued is by providing a competitive pay range of $22 - $26. Along with great pay, we offer the following benefits:
Holiday Pay - Available after 90 days of full-time employment.
Floating Holidays - Full-time employees have the option to work on holidays and receive additional pay, allowing them to take a personal day off at another time.
Paid Time Off (PTO) - Begins accruing after 90 days of full-time employment.
Health Insurance - Eligible after 90 days of full-time employment. Coverage is available for employees and their immediate families. The company contributes a set annual amount toward the employee's coverage. Employee premiums vary by plan and average about $80 per month.
401(k) Retirement Plan - Employee-contributed savings plan to help plan for the future.
Supplemental Insurance - Aflac policies are available for purchase to provide additional coverage options.
Your customer service skills are in demand - submit your application and let us connect you with your next career move!
WHAT'S YOUR DAY LIKE?
As a Community Manager with our property management company, you begin your day with a property visit, ensuring everything is in order and the grounds look inviting. After that, you meet with the community host to discuss cleanliness and curb appeal. Throughout the day, you collect payments and update tenant profiles in Tenant Tech and Appfolio as new information comes in. You respond promptly to emails and phone calls, addressing residents' concerns and identifying any violations that need your attention. You dispatch service for work orders, supervising their completion to guarantee quality. Amidst this, you manage resident departures and prepare for new move-ins, ensuring a smooth transition for everyone. Each customer service task keeps you busy, but you thrive on creating a welcoming community.
WHO ARE WE?
Regency Management Inc. takes care of rental properties throughout Oregon and Southwest Washington, relieving our residents of the stresses involved in property management. By prioritizing growth, efficiency, and strong client relationships, we can focus on doing the right thing for our residents and our community. Our work culture is highly inclusive and cooperative, allowing everyone to be heard and feel valued. Join us in our mission to provide clean, comfortable, and quality housing!
WHAT'S NEEDED FROM A COMMUNITY MANAGER?
We're looking for a Community Manager who can work within business hours while meeting the following qualifications:
Strong analytical skills
Excellent communication skills
Proven self-management and team-management skills
Skilled in customer service
Ability to follow instructions and ask for guidance when needed
Typing
The following qualifications are preferred:
Bilingual is preferred
Experience in multi-family property management or related field
Appfolio or other property management software
Tenant Tech or other property management form software
Our property management company is seeking to add you to our customer service team if you meet the requirements and characteristics listed above. We make the application process easy by offering a streamlined, 3-minute, mobile-friendly application.
Must have the ability to pass a background check and drug screening test.