Assistant Property Manager
Assistant community manager job in Seattle, WA
Business
We know that a “one-size-fits-all” approach doesn't work when it comes to residential living. That's why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.
If you're ready to be a part of our team, we encourage you to apply.
Job Description
Overview:
Assists the Property Manager with the general administration of the property and performs related management functions with the daily operations of an apartment community. Cross trained on Property Manager functions and acts in that capacity in the Manager's absence. Assists with responsibility of maintaining the physical asset and the performance of the property, to achieve the highest possible net operating income. Monitors regulatory compliance and company policies and procedures related to property management.
Supports and ensures timely input, proper use and full utilization of on-site PC-based property management software systems including assistance in training of new associates and ongoing training of existing property staff.
Assists in the management of efficient operation of the property consistent with Loss Prevention and Corporate Office policies and procedures, even during understaffed periods. Responds to emergency situations, contacting appropriate agencies or Regional Managers as necessary.
May prepare purchase orders, code and process vendor invoices for payment, send documentation to Corporate Office and follow up on vendor payment inquiries.
Maintains a working knowledge of all maintenance programs to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions, and responses to resident maintenance requests. Prepares service orders when residents call and distributes to appropriate associates for completion. Follows up on forwarded maintenance requests and makes sure that all residents are notified if there must be a delay. Ensures completion of resident service requests.
Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures. Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals.
Conducts move-in and move-out inspections of apartments to determine applicable charges for damages. Conducts inspections to determine market readiness and implements high quality standards of cleanliness and aesthetic appearance. May perform interim unit inspections.
Collects rent from residents, verifies amount paid, accounts for discrepancies, deposit rent checks, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating eviction procedures as necessary.
Compensation:
Commensurate with Experience
$ 23.36 - 32.71 hourly
Requirements:
This position requires a High School Diploma/GED.
Additional degrees that are preferred for this position include: Associate Degree in Property Management or Accounting/Bookkeeping.
1-2 years of required experience in Leasing, Bookkeeping, or Operations.
This position may require a valid driver's license depending on the needs of the property.
Required skills for this position include: fair housing laws, property management, and Microsoft Office.
A preferred skill for this position include: affordable housing programs, Yardi, customer service, following through, and personal accountability.
Great Incentives!
Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:
Full benefits package
Generous paid time off
401(k) with company match
Growth and advancement opportunities
Lucrative referral bonus program
Incredible associate rental discount if you choose to live on-site! Who wouldn't want to live at one of our beautiful properties (especially at a discounted rate)?!
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information.
Drug free workplace
#LI-JR1
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
#BPMF
Auto-ApplyAssistant Property Manager
Assistant community manager job in Lakewood, WA
Job DescriptionHealthpeak Properties is a fully integrated real estate investment trust (REIT) and an S&P 500 company. We specialize in owning, operating, and developing high-quality real estate focused on healthcare discovery and delivery. Our impressive portfolio includes nearly 50 million square feet of medical outpatient buildings, lab and life science facilities and Senior Assisted Living centers throughout the country.
POSITION RESPONSIBILITIES
Responsibilities include but are not limited to:
Develop and maintain working relationships with tenants and decision-makers
Coordination and implementation of portfolio-specific tenant outreach programs
Address tenant concerns quickly, professionally, and economically
Attend regular meetings with Property Manager and key tenants to review property operations
Monitor work orders and preventative maintenance tasks, analyzing trends and recommending action plans to improve service delivery
Review, code, submit and track vendor invoices
Prepare purchase orders and service agreements
Maintain up-to-date data including tenant contact information, building records, lease file information, Fire Evacuation Plans, and Tenant Handbooks
Coordinate tenant survey process, including annual action plan implementation
Maximize recoverable income on a property-by-property basis
Prepare tenant billings
Monitor and collect accounts receivables from tenants
Work with the Property Manager to develop and manage operations within each respective property budget
Assist and support the Property Manager in the preparation of monthly property financials
Provide recommendations and assist in the preparation of property budgets including a 5-year capital plan
Inspect properties on a consistent basis and make recommendations based upon data collected
Assist with collection and coordination of market data, including market rents and operating expense estimates
Coordinate all phases of pre- and post-move in process
Oversee projects as requested by Property Manager
Schedule meetings with vendors, and facility maintenance teams as needed
Ensure operational compliance (i.e., vendor contract reviews, insurance certificate compliance, tenant contact audit, etc.)
Regularly review receivable reports and follow up on delinquent payments
Performs other duties as assigned by Property Manager and Regional Property Manager
Perform all duties assigned to the Property Manager in their absence
Ability to travel locally, up to 15%
Competitive benefit package and generous cash incentive, salary commensurate with experience: $60,000 - $65,000 annually
POSITION REQUIREMENTS
Bachelor's degree in Marketing, Business, Real Estate, Finance, and/or Accounting preferred
Professional designation from BOMA, IREM, or CCIM is preferred
Minimum of 3 years of experience in commercial real estate property management
Advanced Word experience, including PowerPoint, Excel PivotTables, VLOOKUP, Teams, Zoom and Data Tables preferred
Ability to multi-task and prioritize tasks
Experience in the analysis of operational and financial data
Possess strong initiative and sense of personal responsibility
Ability to establish and maintain rapport with business community and interact with various levels of professionals
Excellent organizational, written, and verbal communication skills
Ability to work independently
Onsite attendance is an essential function of the job and is required (in-office at Company office or at properties) five (5) days per week
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Assistant Property Manager II - Renton Sage
Assistant community manager job in Renton, WA
Start your career as an Assistant Property Manager at Bellwether Housing in the vibrant city of Seattle, WA!
Who We Are: Through the development, ownership, and operations of affordable housing properties, Bellwether Housing has been a trailblazer in transforming the lives of lower-income individuals and families in our region. As the largest non-profit housing provider in the Pacific Northwest, Bellwether is a leader in State and local housing policy issues, an innovator in financing and housing development strategies, and a trusted partner to a diverse array of organizations in our community, while providing resident and real estate development services to other mission-driven non-profits around Western Washington.
Salary: $30.16 - $36.26/hr.
The posted salary reflects the full pay range for this position. Offers made to qualified candidates will be made within this range and will be determined by various factors, including knowledge, skills, experience, qualifications, location, and other factors that would be critical to success in this role.
Position Overview: The Assistant Property Manager is responsible for assisting the property manager in the overall operations of the property, including resident satisfaction, retention, and full resident lifecycle activities. The Assistant Property Manager contributes to an environment that inspires a high level of services for residents to increase access to opportunities and resources that support resident stability.
Work Schedule: Onsite, Monday-Friday, 8:30 am - 5:00 pm. Some evening or weekend hours may occasionally be required to meet the needs of leasing appointments. The final schedule will be determined by the supervisor.
Building Info: Renton Sage Apartments is a 284-unit, garden-style property located Renton.
The building is comprised of Low-Income Housing Tax Credits and Bonds, WSHFC and Amazon funding.
Your Impact:
Leasing:
Conduct regular market studies and make recommendations on marketing activities to increase occupancy.
Utilize Knock for prospect management, meeting internal benchmarks for engagement.
Answer inquiry calls, pre-screening for eligibility, and determine units for which applicants qualify.
Keep calendars up to date for prospect tours; schedule and conduct application intake appointments for prospects.
Assist with all aspects of processing applications, including but not limited to employment and asset verifications, case management collaboration, subsidy inspections, etc.
Communicate and coordinate applicants' move-in date, time, and move-in costs. Prepare and complete move-in lease documents, collect move-in payments, and establish resident accounts in property management software. Set up SCL accounts and ensure welcome bags are in the unit.
Initiate contact with external referral agencies regarding vacancies, assist with client application process, and communicate residency issues with current clients.
Audit all new and current lease agreements and resident files for accuracy.
Recertifications:
Coordinate and facilitate the annual recertification process, including attending regular meetings with compliance specialists on status.
Issue monthly notices (120, 90, 60, 30), issue a legal notice at the 60-day mark for non-compliant residents.
Resident Relations:
Receive and enter work orders; assist PM with ensuring work orders are being completed timely manner and residents are being kept informed of the status
Assist residents with SHA paperwork, reviewing accuracy before submitting to SHA on their behalf.
Assist with generating and posting notices to residents for inspections/ work to occur in the unit
Assist with annual housekeeping and funder inspections.
Office/Property Manager support:
Keep all resident contact information up to date in Yardi (resident contact, parking information, etc.)
Filing and tenant file maintenance.
When the Property Manager is out for 3 or more days, assist in posting rents in Yardi and working with the Regional Manager on issuing legal notices.
Perform all aspects of responding to Pest Control issues.
Building Relationships:
Actively participate and champion the ‘One Team' at the site centered on Bellwether's values of accountability, belonging, and collaboration.
Seek out and maintain strong collaborative relationships with internal and external stakeholders and ensure site teams do the same.
Create a sense of community among residents, coordinating and engaging in regular events.
Champion and cultivate an inclusive work environment.
Who You Are:
Minimum Requirements
One year of prior work experience in apartment management or a high-volume customer service role.
Proficient in Microsoft Office applications, including Word, Excel, and Outlook.
Excellent written and verbal communication skills. Ability to communicate clearly and concisely, both verbally and in writing.
Ability to exercise discretion and confidentiality.
Experience applying fair housing laws and local landlord/tenant laws.
Exceptional customer service aptitude includes problem-solving skills and the ability to respond quickly and tactfully to both internal and external customer requests.
Highly organized and strong attention to detail, capable of taking personal initiative in a project as needed, making sure all work is completed and of high quality.
Great interpersonal skills to apply in diverse working situations with a variety of coworkers.
Proven ability to work independently and as part of a team.
Desired Qualifications
Previous affordable housing compliance experience demonstrates knowledge of initial and annual certification processes, including reviewing and interpreting background screening reports and calculating household income.
Experience using Knock or a similar CREM.
Experience with security and safety, monitoring activity, responding to/reporting safety concerns, conducting investigations, and cooperating with local law enforcement, or equivalent training/education.
Experience working with Yardi property management software or equivalent.
Experience in fair housing and local landlord/tenant law.
Completion of WSHFC Fundamentals and Advanced training workshops.
Experience with Seattle Housing Authority Section 8 Project and Tenant-Based programs.
Demonstrated ability to build effective partnerships with community constituencies and social service agencies.
Experience working with social service programs for diverse populations and making referrals appropriate.
High school diploma or GED (equivalent education and experience may be substituted for the state requirements).
What We Offer: Bellwether Housing is your platform for growth, empowerment, and purpose. When you join our team, you will receive:
Competitive compensation accompanied by a generous benefits package.
Medical, dental, and vision insurance.
A 403(b)-retirement plan with an employer match, guiding you towards a prosperous future
Fuel for your personal and professional development with up to $1,500 in employer-paid continuing education per year.
An ORCA Transit Pass to navigate the city with ease.
Up to 24 paid days off in your first year, prorated personal days renewed annually, and 8 paid office closure days.
The chance to be part of a transformative mission, leaving a mark on the lives of those we serve in our communities.
The building is comprised of Low-Income Housing Tax Credits, Office of Housing, Commerce, and WSHFC Bonds, and SHA Bonds
At Bellwether Housing, you will elevate your career in a role that's as rewarding as it is impactful, where you'll be part of a movement that is helping shape the future of affordable housing in Seattle and where diversity, equity, and inclusion are the pillars of our success.
Note: This role requires successful completion of a background check in accordance with Seattle's Fair Chance Employment Ordinance.
Bellwether Housing is an equal opportunity employer. We will not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We support the Americans with Disabilities Act (ADA) to reasonably accommodate all qualified applicants [and employees] by providing reasonable accommodations to people with disabilities.
To request Reasonable Accommodation for the application or interview process please contact [email protected]. Bellwether Housing is dedicated to building a diverse, equitable, and inclusive workplace. We value having employees whose skills, experiences, and backgrounds reflect the populations we serve. We are committed to being an anti-racist organization, while acknowledging we have a long way to go. You can learn more about our DEI work on our website.
Auto-ApplyTEMP Assistant Property Manager
Assistant community manager job in Tukwila, WA
Assistant Property Manager
BKM Management Company is a growing firm and we are looking for driven, entrepreneurial professionals that want to grow with us and are passionate about their work. Located in Tukwila, the Assistant Property Manager is responsible for assisting in all areas defined as a part of the Assistant Property Manager . The Assistant Property Manager should be capable of managing the property in the absence of the Senior Property Manager. This includes being able to perform all managerial functions which are included in the Senior Property Manager's job description, or as directed by the Senior Property Manager. Primary responsibilities include supporting the Senior Property Manager in ensuring client facilities generate a satisfactory cash flow, maintaining the property in accordance with client standards and requirements, and preserving customer satisfaction.
The position is required to work 100% in-office at least 5-days a week.
Essential Functions:
Administrative Duties:
Complete a broad variety of administrative tasks for the office
Prepare various documents using Excel and Word
Ensure general office organization, filing, and scanning support
Support the property team with various ad-hoc projects
Act as Receptionist by answering and directing phone calls
Code and submit invoices daily through AVID/Yardi accounts payable system
Assistant Property Management Duties:
Weekly collections follow up on delinquent accounts
Twice per month accounts receivable and collections reporting to senior PM team and corporate team with detailed notes
Respond to tenant work orders and ensure they are completed timely
Complete tenant billbacks monthly and submit them to the Property Manager/Senior Property Manager for approval prior to processing them in the accounting system
Set up job codes and input capital contracts for unit rollovers and other property management driven capital projects in Yardi
Review and complete all assigned tasks in ASANA
Prepare vendor contracts and cancellations
Process new vendor set ups
Draft and complete contracts in DocuSign for new contracts if vendor is not a Master Vendor or if the contract amount exceeds $15,000
Maintain tenant information database
Maintain “Critical Dates” report which lists all tenant anniversaries, lease expirations, options, rent increase dates, etc.
Assist with preparation of annual operating budgets and reports for each property
Assist with preparation of annual operating expense reconciliations
The Qualifiers:
Bachelor's degree in real estate or other business discipline preferred
3-5 years of work experience in a property management role within commercial real estate
Excellent written and oral communication skills
Ability to speak and write diplomatically
Strong organizational and administrative skills with a keen attention to detail
Strong computer skills including Microsoft Office system
Motivated and results-driven with strong work ethic
Exercise discretion and independent judgement
Yardi/AVID experience a plus
The Perks:
Competitive Pay
Medical, Dental, Vision and Life Insurance
Paid Time Off
401k Plan
Professional Development Resources
Fun Work Vibe
Community Manager
Assistant community manager job in Federal Way, WA
About Us
Compensation: $24.00-35.00
Schedule: Monday-Friday (8am-5pm)
Hours: 40 Full-Time
Properties: La Madera Apartments
Property Type: Tax Credit
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
The Community Manager is responsible for the day-to-day operations, physical assets, and maximizing the financial returns of assigned property. Effectively coordinates business operations of HUD/RD or Tax Credit properties, leasing, collections, marketing resident services, maintenance, risk management, expense control, information reporting, and compliance with applicable laws and company policies. Ensures staff compliance with company policies and procedures. Complies with State Residential Landlord & Tenant Acts and all other governmental laws and regulations. Implements Cascade Management's policies and procedures.
Essential Duties:
1 Implement strategies for enhancing the value of the assets.*
2. Process rent increase notices, track and implement when scheduled.
3. Responsible for tracking and reconciling properties' Accounts Receivables. *
4. Responsible for approval, issuance, and timely processing of unpaid and late rent notices. Make recommendations to management for improvement of company policies, procedures and practices. Communicate with Supervisor regarding the overall function of the property. Handle resident evictions along with the service and preparation of appropriate notices. Issue and ensure timely processing of 30/14 notices. *
5. Responsible for collection of rents, maintain petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner. Log and collect late charges, NSF, and other charges. Deliver rent increase notices to residents. *
6. Manage all property staff with guidance from Portfolio Managers.
7. Promote harmonious relations among tenants, employees, owners, and the local community. Maintain a pleasant, helpful manner at all times. *
8. Complete and submit timely weekly reports; maintain neat and legible records at all times.*
9. Assist Portfolio Managers in preparing for property inspections. *
10. Perform daily property inspections to ensure visual appeal of property and maintain hazard-free conditions. Inspect buildings and grounds daily to ensure cleanliness; alert maintenance to items that need to be repaired.*
1. Maintain organized file system for resident information. File and maintain resident records; keep an adequate supply of forms and postage on hand.*
12. Work with Maintenance Technician to manage vendor selection and relations to ensure quality performance.*
13. Implement CMI's policies as found in the Operations Manual.*
14. Ensure compliance with applicable federal and state regulations associated with business operations.
15. Transfer over/under-housed residents by moving residents to properly sized housing unit as approved by compliance department. Maintain waiting list files of eligible applicants and files of removed/rejected applicants.*
17. Show apartments, accept applications, and screen applicants (verifying and certifying each resident's income at initial, interim, and annual re-certification) to determine eligibility in accordance with company policies and procedures and applicable regulations; complete resident move-in sheet with resident; ensure utilities are transferred.*
18. Ensure that the highest possible occupancy is maintained through continuous outreach efforts and advertisements as specified by the Affirmative Fair Housing Marketing Plan. Develop, plan, and implement resident retention strategies.*
19. Responsible for responding to resident complaints. *
20. Understand rental agreement and residency policies and be able to explain them to residents. *
21. Regular and reliable attendance during scheduled hours*
22. Travel as required for in person classes and annual education conferences*
23. Perform other duties as assigned.
* Essential Functions
Qualifications and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Education
High school diploma or general education degree (GED) and 1 to 3 years Tax Credit, HUD and/or affordable housing experience preferred.
Certificates, Licenses, and Registrations
Valid Driver's License and insurance is required.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Other Qualifications
Ability to operate basic office equipment such as telephones, computers, 10 key, photocopier, and fax machine. Must have strong attention to details. Must have ability to interact with a wide range of people, have excellent customer service, and "can do" attitude. Ability to remain organized, multi-task, and work well under pressure. Professional and polished image. Ability to work with multiple teams and varying skill sets.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Auto-ApplyAssistant Property Manager
Assistant community manager job in Federal Way, WA
Job DescriptionBenefits:
Bonus based on performance
Company parties
Paid time off
Haven Property Management is a full-service residential management company based in Federal Way, WA. Focused on simplifying property management, we offer tailored solutions to assist homeowners with rental properties in the Puget Sound region. Our primary goal is to help property owners maximize the value of their real estate investments while fostering strong, lasting relationships. At Haven, we are committed to ensuring seamless and transparent property management experiences for both property owners and tenants.
Role Description
This is a full-time hybrid role for an Assistant Property Manager located in the Greater Seattle Area, with the flexibility to work remotely on occasion. The Assistant Property Manager will assist with overseeing the day-to-day operations of residential properties, including tenant communication, leasing, property inspections, and coordinating maintenance and repairs. The role also involves supporting financial activities such as rent collection, budget management, and preparing reports, while delivering exceptional customer service to property owners and tenants.
Qualifications
Property management experience, including tenant relations, lease administration, and coordinating maintenance
Communication skills, problem-solving, and ability to provide exceptional customer service
Organizational and time-management skills to handle multiple tasks efficiently
Proficiency in technology tools and software used for property management
Understanding of local property management laws, regulations, and best practices
Prior experience in the real estate or property management industry is a plus
Bachelor's degree in business, real estate, or a related field is preferred
Flexible work from home options available.
Assistant Property Manager
Assistant community manager job in Redmond, WA
The Assistant Property Manager is responsible for assisting in all areas defined as a part of the Sr. Assistant Property Manager , as well as performing property administrator job duties if there is no property administrator role on the team. The Assistant Property Manager will ensure a high level of professionalism and foster positive relationships with tenants and clients.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
• Provide full administrative support, including phone support, typing, reports, filing and distribution of correspondence. Coordinate office supplies in absence of a property administrator
• Assist in lease administration activities, including abstracting leases and keeping our database current
• Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts
• Prepare and coordinate bid proposals and service contracts
• Obtain aging report for management and follow up on all delinquencies, utilizing SJA Property Management or client-directed policies
• Ensure invoices are processed in accounting with appropriate back-up and according to established procedures
• Coordinate tenant move ins and move outs, including furniture delivery and pick up
• Oversee maintenance of work order and purchase order systems
• Responsible for aspects of development and maintenance of a comprehensive Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park events, quarterly newsletters, and training meetings or programs for tenants. Also responsible for ensuring tenant information within data base is current and up to date
• Update and maintain office procedures in the property Operation's Procedure Manual under direction of manager
• Ensure Certificates of Insurance for tenants and vendors are up to date
• Oversee the processing of management and maintenance staff hours, expense reports, check requests for review and approval
• Ensure that above standard tenant bill-backs for electrical usage, after hours HVAC, and other similar charges are processed in a timely manner
• Assist supervisor with aspects of annual budgets preparation and monthly financial reports, as well as preparation of bank deposits if processed at on site management office
• Responsible for leading regular inspections of properties with janitorial and landscape providers and any other service provider as directed by the manager
• Participates in performance oversight of all service contractors who perform contract services
KEY COMPETENCIES
• Customer Service Focus
• Organization skills
• Time Management skills
• Communication Proficiency (oral and written)
• Initiative
• Multi-Tasking
• Sense of Urgency
IMPORTANT EDUCATION
• High school diploma/GED equivalent; Bachelor's Degree preferred
IMPORTANT EXPERIENCE
• At least 1 year of real estate property management or related experience
ADDITIONAL ELIGIBILITY QUALIFICATIONS
• Proficiency in Microsoft Office Suite
• Demonstrates initiative and reflects a sense of urgency in daily duties by meeting or improving upon deadlines
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly use hands to operate office machinery and regularly required to walk, talk, and hear.
AAP/EEO STATEMENT
SJA Property Management provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further,SJA Property Management takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.
OTHER DUTIES
This is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Note: This job description includes the core responsibilities for SJA Property Management. These duties may have slight modifications based on the regional location.
SJA Property Management provides equal employment opportunity. Discrimination of any type will not be tolerated. SJA Property Management is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
Self Storage Part Time Assistant Property Manager - Hourly
Assistant community manager job in Snoqualmie, WA
Job Description
Part Time Assistant Property Manager Self Storage - Hourly
Are you an outgoing sales and customer service oriented person who wants to really participate in the growth of a company? Do you work well independently and seek a career with great hours working with the public in a clean friendly environment?
Our company is seeking a self-motivated, entrepreneurial individual with great customer service, phone, organizational and sales skills. You will assist customers by phone and in-person by helping them understand their storage needs, renting units to new customers, processing payments from current tenants, answering questions and solving day to day problems.
Your responsibilities will also include but not be limited to:
• Property and facility upkeep including grounds keeping and housekeeping
• Complete the rental agreements, receipts, insurance addendum and any other documents required for the transaction and/or reporting.
• Collection of all rent, fees and other monies owed to the business on a daily basis.
• Maintain tenant files utilizing computer system as provided; Prepare and mail weekly, monthly and other requested reports.
• Send required tenant legal notices.
• Make courtesy and collection calls, collect past-due rent, and document these calls in the tenant files daily.
• Process and initiate collection services and process delinquent accounts in accordance with policy and federal and state law.
• Keep empty storage spaces clean and ready to rent.
• Participate in the promotion and accurate tracking of marketing programs and outside tracking services i.e. telephone support centers as prescribed by Employer.
Previous experience in customer service or retail sales required.
Proficient telephone skills are critical.
Candidate must be able to work weekends.
Apartment, Hotel, Retail or Self-Storage experience helpful but not necessary.
Strong computer skills a plus.
Strong Customer Service Skills/Experience
Strong Sales Skills
Pre-employment background check will be conducted.
Must Speak Fluent English
Must have a valid Driver License.
To be considered please submit a cover letter explaining your idea of the perfect job!
Self Storage Part Time Assistant Property Manager - Hourly
Assistant community manager job in Snoqualmie, WA
Part Time Assistant Property Manager Self Storage - Hourly Are you an outgoing sales and customer service oriented person who wants to really participate in the growth of a company? Do you work well independently and seek a career with great hours working with the public in a clean friendly environment?
Our company is seeking a self-motivated, entrepreneurial individual with great customer service, phone, organizational and sales skills. You will assist customers by phone and in-person by helping them understand their storage needs, renting units to new customers, processing payments from current tenants, answering questions and solving day to day problems.
Your responsibilities will also include but not be limited to:
* Property and facility upkeep including grounds keeping and housekeeping
* Complete the rental agreements, receipts, insurance addendum and any other documents required for the transaction and/or reporting.
* Collection of all rent, fees and other monies owed to the business on a daily basis.
* Maintain tenant files utilizing computer system as provided; Prepare and mail weekly, monthly and other requested reports.
* Send required tenant legal notices.
* Make courtesy and collection calls, collect past-due rent, and document these calls in the tenant files daily.
* Process and initiate collection services and process delinquent accounts in accordance with policy and federal and state law.
* Keep empty storage spaces clean and ready to rent.
* Participate in the promotion and accurate tracking of marketing programs and outside tracking services i.e. telephone support centers as prescribed by Employer.
Previous experience in customer service or retail sales required.
Proficient telephone skills are critical.
Candidate must be able to work weekends.
Apartment, Hotel, Retail or Self-Storage experience helpful but not necessary.
Strong computer skills a plus.
Strong Customer Service Skills/Experience
Strong Sales Skills
Pre-employment background check will be conducted.
Must Speak Fluent English
Must have a valid Driver License.
To be considered please submit a cover letter explaining your idea of the perfect job!
Assistant Property Manager (part-time) - Thea Bowman
Assistant community manager job in Kent, WA
Description can be found here: ********************************* inforcloudsuite. com/hcm/Jobs/form/JobBoard%28CCS,EXTERNAL%29. JobSearchCompositeForm?csk. JobBoard=EXTERNAL&csk. HROrganization=CCS&menu=JobsNavigationMenu.
NewJobSearch#Assistant+Property+Manager+%28part-time%29+-+Thea+Bowman
Assistant Property Manager
Assistant community manager job in Lakewood, WA
Crossbeam Investments, LLP is a Seattle-based property management company with a portfolio of successful commercial and apartment properties located throughout the Puget Sound region. Crossbeam is searching for an Assistant Property Manager for our Hidden Lake Apartments located in Lakewood, WA.
The ideal candidate will possess a basic working knowledge of multi-family property management including but not limited to Fair Housing laws and regulations, building and grounds maintenance, resident relations, leasing, rent collections, eviction procedures, and property safety. The candidate must be able to communicate effectively with all levels including management and personnel. The keys to success in this role are confidence, accountability and an action-oriented attitude.
Earn hourly compensation along with monthly bonuses! If you are an outgoing, friendly individual who loves working with people, we want to hear from you. The schedule for this position is 9am - 6pm Tuesday - Saturday.
Key Responsibilities of the Assistant Property Manager:
Assists in managing the property and staff within the guidelines of company policies and according to Washington State and federal laws and regulations.
Shows units to prospective residents and explains occupancy terms.
Conducts resident screening and approves all potential resident applications and review qualifications.
Collects deposits, completes the lease form outlining conditions and terms of occupancy, ensures that lease files are complete and that the correct entries are posted in the accounting system.
Collects all rents when due, issues receipts as necessary and ensures that all rentals are posted in the accounting system.
Resolves resident complaints and answers resident questions. Oversees resident activities.
Assists in monitoring the progress of contracted work and maintenance service requests.
Inspects vacant units to ensure rental readiness, performs move-out inspections to assess condition of vacated units and monitors the condition of the property common areas for potential problems including potential safety hazards.
May assume the role of acting Property Manager, if Property Manager is out of office.
What the Successful Assistant Property Manager will have:
High School education or equivalent preferred.
2-5 years of property management experience required.
Basic working knowledge of multifamily property management, Fair Housing laws, and regulations.
A valid driver's license and proof of insurance.
Compensation:
$20.00 - $24.00 per hour DOE
Monthly bonuses
Outstanding Benefits include:
Up to 90% employer paid Medical
Dental and Vision
Earn up to 10 days of PTO per year
8 Paid Holidays plus 2 Floating Holidays per year
PSSL in accordance with city of Seatle law
401k retirement plan
Crossbeam Investments, LLP has partnered with All Things HR, an external HR Consulting Company, to assist with the recruitment process. If this position looks like a fit for you, apply today!
Auto-ApplyAssistant Property Manager - Family Tree Apartments
Assistant community manager job in Everett, WA
At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.
The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience is essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.
This is an on-site position. Family Tree apartments is a 149-unit affordable housing community in Everett, WA.
Pay: $25-27/hour, dependent on experience.
Benefits
* Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
* 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
* 403b + match
* Early close Fridays (3 paid hours each Friday)
* Early close prior to a holiday (3 paid hours)
* Paid Time off between Christmas and New Year's Holiday
* Paid Volunteer Time
* Paid Parental Leave and Care Giver Leave
* Paid Life Insurance
* Free Employee Assistance Plan
* Free Basic Dental
* Pet Insurance options
Duties
* Enters data in resident accounts receivable ledgers.
* Assists with resident records documentation.
* Collects rent and other income, makes bank deposits, and forwards receipts.
* Assists with the leasing process from initial application to move-in.
* Responds to customer services requests.
* May work outside normal business hours to respond to the needs of the property.
Minimum Qualifications
* High School Diploma or equivalent.
Preferred Qualifications
* One (1) year of administrative, office, accounting, or customer service experience.
* Property management work experience and knowledge of applicable local and federal housing laws.
* Knowledge of real estate property management applications.
Knowledge and Skills
* Adhere to complex regulatory requirements.
* Maintain resident account receivable ledgers under supervision.
This is a brief description of the position.
Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.
Assistant Property Manager
Assistant community manager job in Seattle, WA
Job DescriptionDescription:
West Coast Self-Storage Group has a full-time opening in Seattle, WA. for Customer Service Associate/Assistant Property Manager. Ideal candidates would have retail sales and customer service experience and are looking to grow within our career path.
Schedule: Monday-Tuesday and Friday-Sunday - 9:45 AM - 6:15 PM
Benefits:
$21/hr. plus MONTHLY & QUARTERLY BONUS potential!
Medical, Dental, Vision insurance
$10,000 Employer Sponsored Life Insurance
Paid Sick and Vacation
401(k)/Roth with matching funds
Annual Profit Sharing
Employee Discount
Referral Program
On the Job Training
Promotion opportunities!
Day to Day:
Show available units and guide customers through the leasing process
Meet retail sales and occupancy objectives
Provide exceptional customer service including assessing customers storage needs (in person, phone and web inquiries)
Manage, audit and balance cash drawer and petty cash
General office tasks, e.g., filing, managing customer accounts, sorting mail/deliveries
Maintain property to West Coast's Clean & Operational standards, e.g., cleaning vacated units, sweeping, mopping, changing light bulbs
Other duties assigned by leadership
What You Will Bring:
Retail Sales, Cash Management, and Customer Service experience
Ability to self-manage while working independently to complete team and company objectives
Ability to work weekends and some holidays (required)
Basic computer skills and working knowledge MS Office products (Excel, Word, Outlook)
West Coast Self-Storage isn't only a great place to store, but a great place to work as well! We are a fast-growing company looking for thinkers, problem-solvers, and independent-minded people who get their greatest satisfaction from helping others. If you want to work in an environment where you can PROMOTE FROM WITHIN, apply today!.
To learn more about West Coast Self Storage Group, please visit our website at https://www.westcoastselfstorage.com/about-us/careers/
EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION:
West Coast Self-Storage Group (WCSS) is committed to equal opportunity for all employees and applicants. WCSS does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state or federal law.
In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.
West Coast Self-Storage Group is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.
Requirements:
Assistant Property Manager
Assistant community manager job in Tacoma, WA
Dobler Management Company, a leading property management firm in Pierce County, WA, is seeking a dedicated and experienced Assistant Property Manager to join our dynamic team. With over 30 years of excellence in managing residential properties, we are committed to providing top-tier service to both our clients and residents. If you are a proactive, detail-oriented, and customer-focused individual with a passion for property management, we want to hear from you! Come be a part of a company that values growth, integrity, and outstanding service
Qualifications:
* 1 year of property management experience
* Strong communication skills
* Exceptional customer service abilities
* Computer skills with proficiency in Microsoft applications (Word, Excel and Outlook)
* Working knowledge of Landlord Tenant and Fair Housing Laws
* Entrata experience is a plus!
We offer
* Salary range $23-27/hr plus bonus programs
* Paid holidays and vacation
* Medical benefits after 60 days of employment
* Apartment discounts
* Extensive training programs to promote success and personal satisfaction.
* Empowering leadership team
Candidates must pass a background and drug screen.
Equal Opportunity Employer (EOE)
************************
Assistant Property Manager
Assistant community manager job in Lakewood, WA
Healthpeak Properties is a fully integrated real estate investment trust (REIT) and an S&P 500 company. We specialize in owning, operating, and developing high-quality real estate focused on healthcare discovery and delivery. Our impressive portfolio includes nearly 50 million square feet of medical outpatient buildings, lab and life science facilities and Senior Assisted Living centers throughout the country.
POSITION RESPONSIBILITIES
Responsibilities include but are not limited to:
Develop and maintain working relationships with tenants and decision-makers
Coordination and implementation of portfolio-specific tenant outreach programs
Address tenant concerns quickly, professionally, and economically
Attend regular meetings with Property Manager and key tenants to review property operations
Monitor work orders and preventative maintenance tasks, analyzing trends and recommending action plans to improve service delivery
Review, code, submit and track vendor invoices
Prepare purchase orders and service agreements
Maintain up-to-date data including tenant contact information, building records, lease file information, Fire Evacuation Plans, and Tenant Handbooks
Coordinate tenant survey process, including annual action plan implementation
Maximize recoverable income on a property-by-property basis
Prepare tenant billings
Monitor and collect accounts receivables from tenants
Work with the Property Manager to develop and manage operations within each respective property budget
Assist and support the Property Manager in the preparation of monthly property financials
Provide recommendations and assist in the preparation of property budgets including a 5-year capital plan
Inspect properties on a consistent basis and make recommendations based upon data collected
Assist with collection and coordination of market data, including market rents and operating expense estimates
Coordinate all phases of pre- and post-move in process
Oversee projects as requested by Property Manager
Schedule meetings with vendors, and facility maintenance teams as needed
Ensure operational compliance (i.e., vendor contract reviews, insurance certificate compliance, tenant contact audit, etc.)
Regularly review receivable reports and follow up on delinquent payments
Performs other duties as assigned by Property Manager and Regional Property Manager
Perform all duties assigned to the Property Manager in their absence
Ability to travel locally, up to 15%
Competitive benefit package and generous cash incentive, salary commensurate with experience: $60,000 - $65,000 annually
POSITION REQUIREMENTS
Bachelor's degree in Marketing, Business, Real Estate, Finance, and/or Accounting preferred
Professional designation from BOMA, IREM, or CCIM is preferred
Minimum of 3 years of experience in commercial real estate property management
Advanced Word experience, including PowerPoint, Excel PivotTables, VLOOKUP, Teams, Zoom and Data Tables preferred
Ability to multi-task and prioritize tasks
Experience in the analysis of operational and financial data
Possess strong initiative and sense of personal responsibility
Ability to establish and maintain rapport with business community and interact with various levels of professionals
Excellent organizational, written, and verbal communication skills
Ability to work independently
Onsite attendance is an essential function of the job and is required (in-office at Company office or at properties) five (5) days per week
Auto-ApplyAssistant Property Manager II - Renton Sage
Assistant community manager job in Renton, WA
Job Description
Start your career as an Assistant Property Manager at Bellwether Housing in the vibrant city of Seattle, WA!
Who We Are: Through the development, ownership, and operations of affordable housing properties, Bellwether Housing has been a trailblazer in transforming the lives of lower-income individuals and families in our region. As the largest non-profit housing provider in the Pacific Northwest, Bellwether is a leader in State and local housing policy issues, an innovator in financing and housing development strategies, and a trusted partner to a diverse array of organizations in our community, while providing resident and real estate development services to other mission-driven non-profits around Western Washington.
Salary: $30.16 - $36.26/hr.
The posted salary reflects the full pay range for this position. Offers made to qualified candidates will be made within this range and will be determined by various factors, including knowledge, skills, experience, qualifications, location, and other factors that would be critical to success in this role.
Position Overview: The Assistant Property Manager is responsible for assisting the property manager in the overall operations of the property, including resident satisfaction, retention, and full resident lifecycle activities. The Assistant Property Manager contributes to an environment that inspires a high level of services for residents to increase access to opportunities and resources that support resident stability.
Work Schedule: Onsite, Monday-Friday, 8:30 am - 5:00 pm. Some evening or weekend hours may occasionally be required to meet the needs of leasing appointments. The final schedule will be determined by the supervisor.
Building Info: Renton Sage Apartments is a 284-unit, garden-style property located Renton.
The building is comprised of Low-Income Housing Tax Credits and Bonds, WSHFC and Amazon funding.
Your Impact:
Leasing:
Conduct regular market studies and make recommendations on marketing activities to increase occupancy.
Utilize Knock for prospect management, meeting internal benchmarks for engagement.
Answer inquiry calls, pre-screening for eligibility, and determine units for which applicants qualify.
Keep calendars up to date for prospect tours; schedule and conduct application intake appointments for prospects.
Assist with all aspects of processing applications, including but not limited to employment and asset verifications, case management collaboration, subsidy inspections, etc.
Communicate and coordinate applicants' move-in date, time, and move-in costs. Prepare and complete move-in lease documents, collect move-in payments, and establish resident accounts in property management software. Set up SCL accounts and ensure welcome bags are in the unit.
Initiate contact with external referral agencies regarding vacancies, assist with client application process, and communicate residency issues with current clients.
Audit all new and current lease agreements and resident files for accuracy.
Recertifications:
Coordinate and facilitate the annual recertification process, including attending regular meetings with compliance specialists on status.
Issue monthly notices (120, 90, 60, 30), issue a legal notice at the 60-day mark for non-compliant residents.
Resident Relations:
Receive and enter work orders; assist PM with ensuring work orders are being completed timely manner and residents are being kept informed of the status
Assist residents with SHA paperwork, reviewing accuracy before submitting to SHA on their behalf.
Assist with generating and posting notices to residents for inspections/ work to occur in the unit
Assist with annual housekeeping and funder inspections.
Office/Property Manager support:
Keep all resident contact information up to date in Yardi (resident contact, parking information, etc.)
Filing and tenant file maintenance.
When the Property Manager is out for 3 or more days, assist in posting rents in Yardi and working with the Regional Manager on issuing legal notices.
Perform all aspects of responding to Pest Control issues.
Building Relationships:
Actively participate and champion the ‘One Team' at the site centered on Bellwether's values of accountability, belonging, and collaboration.
Seek out and maintain strong collaborative relationships with internal and external stakeholders and ensure site teams do the same.
Create a sense of community among residents, coordinating and engaging in regular events.
Champion and cultivate an inclusive work environment.
Who You Are:
Minimum Requirements
One year of prior work experience in apartment management or a high-volume customer service role.
Proficient in Microsoft Office applications, including Word, Excel, and Outlook.
Excellent written and verbal communication skills. Ability to communicate clearly and concisely, both verbally and in writing.
Ability to exercise discretion and confidentiality.
Experience applying fair housing laws and local landlord/tenant laws.
Exceptional customer service aptitude includes problem-solving skills and the ability to respond quickly and tactfully to both internal and external customer requests.
Highly organized and strong attention to detail, capable of taking personal initiative in a project as needed, making sure all work is completed and of high quality.
Great interpersonal skills to apply in diverse working situations with a variety of coworkers.
Proven ability to work independently and as part of a team.
Desired Qualifications
Previous affordable housing compliance experience demonstrates knowledge of initial and annual certification processes, including reviewing and interpreting background screening reports and calculating household income.
Experience using Knock or a similar CREM.
Experience with security and safety, monitoring activity, responding to/reporting safety concerns, conducting investigations, and cooperating with local law enforcement, or equivalent training/education.
Experience working with Yardi property management software or equivalent.
Experience in fair housing and local landlord/tenant law.
Completion of WSHFC Fundamentals and Advanced training workshops.
Experience with Seattle Housing Authority Section 8 Project and Tenant-Based programs.
Demonstrated ability to build effective partnerships with community constituencies and social service agencies.
Experience working with social service programs for diverse populations and making referrals appropriate.
High school diploma or GED (equivalent education and experience may be substituted for the state requirements).
What We Offer: Bellwether Housing is your platform for growth, empowerment, and purpose. When you join our team, you will receive:
Competitive compensation accompanied by a generous benefits package.
Medical, dental, and vision insurance.
A 403(b)-retirement plan with an employer match, guiding you towards a prosperous future
Fuel for your personal and professional development with up to $1,500 in employer-paid continuing education per year.
An ORCA Transit Pass to navigate the city with ease.
Up to 24 paid days off in your first year, prorated personal days renewed annually, and 8 paid office closure days.
The chance to be part of a transformative mission, leaving a mark on the lives of those we serve in our communities.
The building is comprised of Low-Income Housing Tax Credits, Office of Housing, Commerce, and WSHFC Bonds, and SHA Bonds
At Bellwether Housing, you will elevate your career in a role that's as rewarding as it is impactful, where you'll be part of a movement that is helping shape the future of affordable housing in Seattle and where diversity, equity, and inclusion are the pillars of our success.
Note: This role requires successful completion of a background check in accordance with Seattle's Fair Chance Employment Ordinance.
Bellwether Housing is an equal opportunity employer. We will not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We support the Americans with Disabilities Act (ADA) to reasonably accommodate all qualified applicants [and employees] by providing reasonable accommodations to people with disabilities.
To request Reasonable Accommodation for the application or interview process please contact ********************************. Bellwether Housing is dedicated to building a diverse, equitable, and inclusive workplace. We value having employees whose skills, experiences, and backgrounds reflect the populations we serve. We are committed to being an anti-racist organization, while acknowledging we have a long way to go. You can learn more about our DEI work on our website.
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TEMP Assistant Property Manager
Assistant community manager job in Tukwila, WA
Assistant Property Manager
BKM Management Company is a growing firm and we are looking for driven, entrepreneurial professionals that want to grow with us and are passionate about their work. Located in Tukwila, the Assistant Property Manager is responsible for assisting in all areas defined as a part of the Assistant Property Manager . The Assistant Property Manager should be capable of managing the property in the absence of the Senior Property Manager. This includes being able to perform all managerial functions which are included in the Senior Property Manager's job description, or as directed by the Senior Property Manager. Primary responsibilities include supporting the Senior Property Manager in ensuring client facilities generate a satisfactory cash flow, maintaining the property in accordance with client standards and requirements, and preserving customer satisfaction.
The position is required to work 100% in-office at least 5-days a week.
Essential Functions:
Administrative Duties:
Complete a broad variety of administrative tasks for the office
Prepare various documents using Excel and Word
Ensure general office organization, filing, and scanning support
Support the property team with various ad-hoc projects
Act as Receptionist by answering and directing phone calls
Code and submit invoices daily through AVID/Yardi accounts payable system
Assistant Property Management Duties:
Weekly collections follow up on delinquent accounts
Twice per month accounts receivable and collections reporting to senior PM team and corporate team with detailed notes
Respond to tenant work orders and ensure they are completed timely
Complete tenant billbacks monthly and submit them to the Property Manager/Senior Property Manager for approval prior to processing them in the accounting system
Set up job codes and input capital contracts for unit rollovers and other property management driven capital projects in Yardi
Review and complete all assigned tasks in ASANA
Prepare vendor contracts and cancellations
Process new vendor set ups
Draft and complete contracts in DocuSign for new contracts if vendor is not a Master Vendor or if the contract amount exceeds $15,000
Maintain tenant information database
Maintain “Critical Dates” report which lists all tenant anniversaries, lease expirations, options, rent increase dates, etc.
Assist with preparation of annual operating budgets and reports for each property
Assist with preparation of annual operating expense reconciliations
The Qualifiers:
Bachelor's degree in real estate or other business discipline preferred
3-5 years of work experience in a property management role within commercial real estate
Excellent written and oral communication skills
Ability to speak and write diplomatically
Strong organizational and administrative skills with a keen attention to detail
Strong computer skills including Microsoft Office system
Motivated and results-driven with strong work ethic
Exercise discretion and independent judgement
Yardi/AVID experience a plus
The Perks:
Competitive Pay
Medical, Dental, Vision and Life Insurance
Paid Time Off
401k Plan
Professional Development Resources
Fun Work Vibe
Self Storage Part Time Assistant Property Manager - Hourly
Assistant community manager job in Snoqualmie, WA
Part Time Assistant Property Manager Self Storage - Hourly
Are you an outgoing sales and customer service oriented person who wants to really participate in the growth of a company? Do you work well independently and seek a career with great hours working with the public in a clean friendly environment?
Our company is seeking a self-motivated, entrepreneurial individual with great customer service, phone, organizational and sales skills. You will assist customers by phone and in-person by helping them understand their storage needs, renting units to new customers, processing payments from current tenants, answering questions and solving day to day problems.
Your responsibilities will also include but not be limited to:
• Property and facility upkeep including grounds keeping and housekeeping
• Complete the rental agreements, receipts, insurance addendum and any other documents required for the transaction and/or reporting.
• Collection of all rent, fees and other monies owed to the business on a daily basis.
• Maintain tenant files utilizing computer system as provided; Prepare and mail weekly, monthly and other requested reports.
• Send required tenant legal notices.
• Make courtesy and collection calls, collect past-due rent, and document these calls in the tenant files daily.
• Process and initiate collection services and process delinquent accounts in accordance with policy and federal and state law.
• Keep empty storage spaces clean and ready to rent.
• Participate in the promotion and accurate tracking of marketing programs and outside tracking services i.e. telephone support centers as prescribed by Employer.
Previous experience in customer service or retail sales required.
Proficient telephone skills are critical.
Candidate must be able to work weekends.
Apartment, Hotel, Retail or Self-Storage experience helpful but not necessary.
Strong computer skills a plus.
Strong Customer Service Skills/Experience
Strong Sales Skills
Pre-employment background check will be conducted.
Must Speak Fluent English
Must have a valid Driver License.
To be considered please submit a cover letter explaining your idea of the perfect job!
Assistant Property Manager
Assistant community manager job in Lakewood, WA
Job DescriptionAssistant Property Manager Crossbeam Investments, LLP is a Seattle-based property management company with a portfolio of successful commercial and apartment properties located throughout the Puget Sound region. Crossbeam is searching for an Assistant Property Manager for our Hidden Lake Apartments located in Lakewood, WA.
The ideal candidate will possess a basic working knowledge of multi-family property management including but not limited to Fair Housing laws and regulations, building and grounds maintenance, resident relations, leasing, rent collections, eviction procedures, and property safety. The candidate must be able to communicate effectively with all levels including management and personnel. The keys to success in this role are confidence, accountability and an action-oriented attitude.
Earn hourly compensation along with monthly bonuses! If you are an outgoing, friendly individual who loves working with people, we want to hear from you. The schedule for this position is 9am - 6pm Tuesday - Saturday.
Key Responsibilities of the Assistant Property Manager:
Assists in managing the property and staff within the guidelines of company policies and according to Washington State and federal laws and regulations.
Shows units to prospective residents and explains occupancy terms.
Conducts resident screening and approves all potential resident applications and review qualifications.
Collects deposits, completes the lease form outlining conditions and terms of occupancy, ensures that lease files are complete and that the correct entries are posted in the accounting system.
Collects all rents when due, issues receipts as necessary and ensures that all rentals are posted in the accounting system.
Resolves resident complaints and answers resident questions. Oversees resident activities.
Assists in monitoring the progress of contracted work and maintenance service requests.
Inspects vacant units to ensure rental readiness, performs move-out inspections to assess condition of vacated units and monitors the condition of the property common areas for potential problems including potential safety hazards.
May assume the role of acting Property Manager, if Property Manager is out of office.
What the Successful Assistant Property Manager will have:
High School education or equivalent preferred.
2-5 years of property management experience required.
Basic working knowledge of multifamily property management, Fair Housing laws, and regulations.
A valid driver's license and proof of insurance.
Compensation:
$20.00 - $24.00 per hour DOE
Monthly bonuses
Outstanding Benefits include:
Up to 90% employer paid Medical
Dental and Vision
Earn up to 10 days of PTO per year
8 Paid Holidays plus 2 Floating Holidays per year
PSSL in accordance with city of Seatle law
401k retirement plan
Crossbeam Investments, LLP has partnered with All Things HR, an external HR Consulting Company, to assist with the recruitment process. If this position looks like a fit for you, apply today!
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Assistant Property Manager - Float
Assistant community manager job in Kent, WA
Job DescriptionDescription:
West Coast Self-Storage Group has a full-time opening in for Customer Service Associate/Assistant Property Manager. Ideal candidates would have retail sales and customer service experience and are looking to grow within our career path.
Float Position: Supporting another location in the Kent area when needed.
Benefits:
$19.50/hr. plus MONTHLY & QUARTERLY BONUS potential!
Medical, Dental, Vision insurance
Paid Sick and Vacation
401(k)/Roth with matching funds
Annual Profit Sharing
Employee Discount
Referral Program
On the Job Training
Promotion opportunities!
Day to Day:
Show available units and guide customers through the leasing process
Meet retail sales and occupancy objectives
Provide exceptional customer service including assessing customers storage needs (in person, phone and web inquiries)
Manage, audit and balance cash drawer and petty cash
General office tasks, e.g., filing, managing customer accounts, sorting mail/deliveries
Maintain property to West Coast's Clean & Operational standards, e.g., cleaning vacated units, sweeping, mopping, changing light bulbs
Other duties assigned by leadership
What You Will Bring:
Retail Sales, Cash Management, and Customer Service experience
Ability to self-manage while working independently to complete team and company objectives
Ability to work weekends and some holidays (required)
Basic computer skills and working knowledge MS Office products (Excel, Word, Outlook)
West Coast Self-Storage isn't only a great place to store, but a great place to work as well! We are a fast-growing company looking for thinkers, problem-solvers, and independent-minded people who get their greatest satisfaction from helping others. If you want to work in an environment where you can PROMOTE FROM WITHIN, apply today!.
To learn more about West Coast Self Storage Group, please visit our website at https://www.westcoastselfstorage.com/about-us/careers/
EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION:
West Coast Self-Storage Group (WCSS) is committed to equal opportunity for all employees and applicants. WCSS does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state or federal law.
In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.
West Coast Self-Storage Group is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.
Requirements: