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Assistant community manager jobs in Delaware - 32 jobs

  • Regional Property Manager

    Property Management/Real Estate Developement Company

    Assistant community manager job in Wilmington, DE

    Our client, a privately held, strategically diversified real estate development company with a diverse portfolio of multifamily residences spanning Delaware, Maryland, Pennsylvania is seeking a Regional Property Manager. The Regional Property Manager is responsible for all operational and financial aspects of a large portfolio of apartment and townhouse communities (2000 - 3000 units) in Northern DE and PA. This person directs and coordinates the activities of the property managers and teams to ensure that company financial and operational business objectives are achieved. These objectives will include leading a team of 12+ direct reports, while maximizing income, occupancy, and property values. Primary Responsibilities Oversee all aspects of running a successful residential community, including hiring, and leading a top team at each community, budgets(controls cost), physical service(look of the properties), advertising, leasing, and pricing. Effectively create a marketing and management program to maintain optimum occupancy levels, income, and value of each community. Position Requirements Experience with Class A and B Properties- luxury, market housing programs required 8 + years of experience in residential multi-family property management as a Regional Manager Proven leadership experience in building a team and effectively leading a team Certified Property Manager by Institute of Real Estate Management (“CPM”) certification preferred Proficiency in Microsoft Office Suite including Word, Excel & Outlook Experience with Entrata Software preferred Form 50 Agent Strong written and verbal communication skills Positive attitude, strong work ethic, and ability to lead and motivate others
    $67k-102k yearly est. 2d ago
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  • Community Manager

    RHP Staffing

    Assistant community manager job in Rehoboth Beach, DE

    Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com) is the nation's largest private owner and operator of manufactured home communities. With more than 375 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together. We are presently seeking a Community Manager for our Colonial East located in Rehoboth Beach DE to manage the daily administration, operation, and personnel of the manufactured home community in an efficient, professional, and profitable manner. As a Community Manager, you will: Manage and deposit daily collection of all monthly rentals, late fees, etc. Pursue delinquent rents and perform evictions within State and landlord laws and attend court proceedings as required. Hire, train, motivate and manage onsite staff to ensure deadlines are met. Administer discipline with proper documentation. Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify adherence to company policies and procedures. Inspect the community grounds and community-owned homes to maintain a presentable appearance. Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system. Enter lead information in the Lead Tracker System and complete guest cards. Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts. Maintain employees' files, timesheets, and records to coordinate accurate compensation and benefits. Analyze and audit daily, weekly, and monthly reports and address any issues or incorrect information. Manage accidents, emergency situations, and immediate mechanical needs; report to the corporate office immediately and prepare the proper reports. At times this will require the Community Manager's availability outside of normal work hours. Manage the process of refurbishing community-owned homes. Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members. Build relationships with residents and respond to all needs. Coordinate the advertising, promotions and presentations of homes as directed by Regional Manager. Perform other duties as assigned. Minimum Requirements 2-3 years of property management experience with proven management skills. Strong customer service, communication, and organizational skills. Detailed-orientated and the ability to multitask and problem solve. Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred Ability to be flexible and work evenings and weekends Proven leadership skills and the ability to be a team player in a fast-paced environment Valid operator's license, maintenance of a good driving record at all times, and insurability under the Company's policy at all times and the ability to commute between communities. High School diploma or GED required. We are Proud to Provide the following: Competitive compensation plus eligibility to earn commissions and bonuses Access to benefits including medical, dental and vision insurance Short-term and long-term disability Life insurance Generous Paid Time Off and holidays Flexible spending account 401K with company match
    $21k-43k yearly est. 2d ago
  • Assistant Community Manager

    The Galman Group

    Assistant community manager job in New Castle, DE

    We are seeking a sensational full-time Assistant Community Manager to join our team! Under the general supervision of the Community Manager, the Assistant Manager's primary responsibility is to support the Community Manager in all phases of the operation including, but not limited to, general property administration, leasing, maintenance, and property operations. These objectives include maximizing occupancy levels and property values. Job Duties & Responsibilities Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments. Assist in the preparation of monthly variance reports and provide other financial reporting information as required by Community Manager. Assist in the development, communication and monitoring of property budgets in a manner that supports the financial expectations of the company and allows the property to remain within budget. Assist Property Manager in the development of annual operating budgets for assigned properties and functional areas. Perform other special projects and duties as required by supervisor. Prepare contract documents as directed, verifying all documents are in order with necessary signatures. Prepare resident's welcome package and letter. Prepare all appropriate forms for accounting adjustments. Prepare move-out reconciliation form for Community Manager's approval to remove vacating residents from computer system. Maintain securities access system, if applicable, issues security/access cards. Update and maintain resident contact and emergency information. Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters. Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis. Maintain open communication with Community Manager and Maintenance Supervisor. Contribute to cleanliness and curb appeal of the community on continuing basis. Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Community Manager. Enforce policies of the community. Prepare resident rent increase letters monthly. Prepare weekly Accounts Receivable Reports updating the potential collection of various past due receivable balances and keeping the Community Manager informed of past due and problem accounts on a timely basis. Review Accounts Receivable report weekly with Community Manager. Initiate and post late fee charges, as appropriate. Manage and investigate all discrepancies in lease payments. Analyze and reconcile monthly rental income, rent increases, and move-in and move-out information. Conducts market surveys monthly and provides trend report information. Shops competition and is aware of neighborhood market conditions. Welcomes and shows property to prospective new residents. Also, handles incoming phone calls, emails, and text messages from prospective new residents and completes appropriate paperwork. Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc. Performs any additional duties assigned by the Community Manager. Requirements Education: High School Diploma or Equivalent (College Degree or Coursework Desirable) Specialized Skills & Knowledge: Prior Property Management Experience Preferred Certified Apartment Manager (CAM) Preferred but Not Required Strong Customer Service and Sales Skills Must be able to work in a fast-paced and customer service-oriented environment Performs duties under pressure and meets deadlines in a timely manner Understanding of computer systems, web applications and software. Works as part of a team. High degree of flexibility with the ability to work independently Excellent organizational, presentation, interpersonal, written and oral communication skills Proven ability to engage quickly with individuals in an outgoing, friendly manner, and build and maintain relationships with business leaders
    $21k-44k yearly est. 7d ago
  • Assistant Property Manager

    Buccini Pollin Group 4.2company rating

    Assistant community manager job in Wilmington, DE

    Residential Assistant Property Manager As a Residential Assistant Property Manager, you'll support the Property Manager with day-to-day administrative, leasing, and operational duties. The role requires a mix of property management, customer service, financial administration, and leasing coordination, with the goal of maintaining high occupancy and operational efficiency. Key Responsibilities Administrative & Financial * Support Property Manager in supervising on-site staff and achieving property goals. * Process rental income, invoices, and financial reports via authorized accounting systems. * Audit accounts weekly to verify charges, concessions, utility fees, and lease changes. * Ensure timely bank deposits and enforce "no cash" rent collection policy. * Administer late fees, delinquency follow-up, and eviction processes per company policy. * Handle final move-out accounting and forward collections for unpaid accounts. * Complete all scheduled reports: weekly, monthly, quarterly, and annually. * Leasing * Tour properties with prospective residents and follow up. * Lease and pre-lease units; complete all legal documentation accurately. * Ensure quick unit turnovers in coordination with the Property Manager. * Maintain compliance with applicable Federal and State Housing Regulations. Qualifications Required Skills & Traits * Professional and polished presentation * Strong communication and organizational skills * Confident, assertive sales closer * Attention to detail, especially with reports and paperwork * Ability to multitask in a fast-paced, team-oriented environment * Willingness to work flexible hours, including evenings and weekends Education & Experience * Required: * High school diploma * 1+ year experience as an Assistant Property Manager * Leasing experience * Preferred: * Bachelor's degree in a related field * Real estate license * Experience with MRI Software * Proficiency in Microsoft Office Suite * Physical Requirements * Mostly seated office work, including computer and phone use * Occasional walking, bending, and stretching * Frequent use of office equipment Other Requirements * Assertive professional with strong leasing experience and the ability to handle operational, financial and customer service duties * Organization, proactiveness, and great at balancing administrative responsibilities with resident relations Equal Employment Opportunity BPG Real Estate Services, LLC, provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function. ADA Compliance Applicants and associates with disabilities must be able to perform essential job functions with or without reasonable accommodation. Reasonable accommodations will be considered in accordance with applicable laws. Disclaimer This job description outlines general responsibilities and duties and is not intended to be a comprehensive list. Responsibilities may be modified as needed based on the company's operational needs. About BPG Real Estate Services, LLC Founded in 1993, BPG Real Estate Services, LLC is a privately held, full-service real estate acquisition, development, and management company with offices and properties in Washington, D.C., Wilmington, DE, Philadelphia, PA, and Baltimore, MD. Our success starts with our people. Guided by our values, we work to transform the communities we serve, exceeding expectations for residents, tenants, and clients alike. At BPG, creating a positive and empowering associate experience is a top priority.
    $40k-57k yearly est. 5d ago
  • Assistant Property Manager

    BPG Real Estate Service 3.1company rating

    Assistant community manager job in Wilmington, DE

    Residential Assistant Property Manager As a Residential Assistant Property Manager, you'll support the Property Manager with day-to-day administrative, leasing, and operational duties. The role requires a mix of property management, customer service, financial administration, and leasing coordination, with the goal of maintaining high occupancy and operational efficiency. Key Responsibilities Administrative & Financial Support Property Manager in supervising on-site staff and achieving property goals. Process rental income, invoices, and financial reports via authorized accounting systems. Audit accounts weekly to verify charges, concessions, utility fees, and lease changes. Ensure timely bank deposits and enforce “no cash” rent collection policy. Administer late fees, delinquency follow-up, and eviction processes per company policy. Handle final move-out accounting and forward collections for unpaid accounts. Complete all scheduled reports: weekly, monthly, quarterly, and annually. Leasing Tour properties with prospective residents and follow up. Lease and pre-lease units; complete all legal documentation accurately. Ensure quick unit turnovers in coordination with the Property Manager. Maintain compliance with applicable Federal and State Housing Regulations. Qualifications Required Skills & Traits Professional and polished presentation Strong communication and organizational skills Confident, assertive sales closer Attention to detail, especially with reports and paperwork Ability to multitask in a fast-paced, team-oriented environment Willingness to work flexible hours, including evenings and weekends Education & Experience Required: High school diploma 1+ year experience as an Assistant Property Manager Leasing experience Preferred: Bachelor's degree in a related field Real estate license Experience with MRI Software Proficiency in Microsoft Office Suite Physical Requirements Mostly seated office work, including computer and phone use Occasional walking, bending, and stretching Frequent use of office equipment Other Requirements Assertive professional with strong leasing experience and the ability to handle operational, financial and customer service duties Organization, proactiveness, and great at balancing administrative responsibilities with resident relations Equal Employment Opportunity BPG Real Estate Services, LLC, provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function. ADA Compliance Applicants and associates with disabilities must be able to perform essential job functions with or without reasonable accommodation. Reasonable accommodations will be considered in accordance with applicable laws. Disclaimer This job description outlines general responsibilities and duties and is not intended to be a comprehensive list. Responsibilities may be modified as needed based on the company's operational needs. About BPG Real Estate Services, LLC Founded in 1993, BPG Real Estate Services, LLC is a privately held, full-service real estate acquisition, development, and management company with offices and properties in Washington, D.C., Wilmington, DE, Philadelphia, PA, and Baltimore, MD. Our success starts with our people. Guided by our values, we work to transform the communities we serve, exceeding expectations for residents, tenants, and clients alike. At BPG, creating a positive and empowering associate experience is a top priority.
    $63k-100k yearly est. 28d ago
  • Assistant Site Manager (Salaried)

    Fortrex

    Assistant community manager job in Millsboro, DE

    ** Bilingual English/Spanish Preferred ** **WHO YOU ARE:** Join our dynamic team as an Assistant Site Manager in Sanitation, where you will ensure the facilities, we clean meet the highest standards of cleanliness and safety. If you have a passion for maintaining excellence and driving operational efficiency, apply today to be a key player in our commitment to quality! **WHO WE ARE:** + Leader in food safety solutions for both contract sanitation and chemistry in the food processing industry. + Over 10,000 dedicated team members across North America. + Corporate headquarters in Atlanta, GA with team members working in over 250 plants throughout North America. + Over 50+ years of experience in creating long-lasting partnerships. **OUR MISSION:** We protect the food supply by eliminating risks so families everywhere can eat without fear. + **Protect What Matters:** We are in service of safety at every step, ensuring the health of everyone is central to all we do - from plant team members to consumers.? + **Deliver On Our Promises?:** We speak honestly and are dedicated to doing the right thing by upholding ethical standards and following through on our commitments to our teams, our customers, and our business.? + **Win as a Team?:** We believe in the power of collaboration, uniting our diverse strengths while working hand-in-hand with our team members and customers to unlock potential and achieve stronger results together.? + **Advance a Safer Future?:** We are committed to innovating more effective, sustainable, and cost-efficient food safety solutions to develop a safer world for all.? **WHAT YOU WILL DO:** The Assistant Site Manager supports the Site Manager in the daily supervision of the sanitation crew, which entails the daily management of operations. Job duties include Monitor, measure, and report on operational issues and opportunities, and assists the Site Manager develop and implement improvement plans. + Communicate with the Site Manager daily to report accidents, downtime, damage, and other important plant issues. + Communicate with Corporate office as needed regarding items such as nightly logs, payroll, chemical and supply orders, timesheets, etc. + Complete weekly internal safety audits on staff as well as equipment to ensure we are providing our team members with a safe work environment. + Set, monitor, motivate, and track specific goals for the sanitation crew regarding working safe, clean, and on time. + Manage and develop direct reporting staff, including, but not limited to, interviewing, hiring, training, coaching, motivating, evaluating, setting, and adjusting of hours of work, handling team member complaints and grievances, disciplining team members, planning and directing the work of team members, etc. + Ensure compliance with all internal company procedures and policies including Technical Services, Human Resources, Accounting, IT, and general customer service. + Comply with procedures set forth in team member handbook, safety handbook, cleaning procedure and Corporate Authorities manual. + Assist Site Manager in implementation of our training programs including safety training and ERP. + Coordinate responses to any governmental or customer deficiencies. + Report and investigate all accidents. + Monitor treatment of injured team members and assist worker's compensation in providing restricted duty work. + Serve as a liaison with customers. + Attend sanitation meetings (e.g., production, USDA, audits, etc.) on behalf of the company with the customer. + Communicate customer responsibilities required for sanitation of the facility (e.g., maintenance needs, water pressure/temperature, customer provided supplies, etc.). + Submit corrective actions procedures to customer when necessary to remedy issues. + Follow-up with customers to ensure that problems are resolved to their satisfaction. + Act as liaison with regulatory agencies as needed. + Supported by Human Resources, Payroll and Technical Services with any government agencies (e.g., OSHA, ICE, EEOC, NLRB, DOL, etc.) matters. + Other duties as assigned. **YOUR MUST HAVES:** + Must be 18 years of age or older. + Ability to read, write, add, and subtract. + 6 months to 1 year of related sanitation experience. + General working knowledge of computers and technology. + Ability to work in environments with extreme temperature fluctuations while wearing Personal Protective Equipment ("PPE"). + Ability to fluently speak, read, and write Spanish and English. **WHAT WE PREFER YOU HAVE:** + High School Diploma or General Education Degree ("GED"). + Phone, recruiting, interviewing, and people skills. + Professional, accountable, approachable, and excellent customer service. + Detail and safety oriented. **OUR ENVIRONMENT:** This position reports to a processing facility that may have hot, cold, and wet conditions where the use of Personal Protective Equipment ("PPE") is required. PPE may consist of a hard hat, rain jacket, rain pants, boots, goggles, gloves, etc. **WHAT WE OFFER:** + Medical, Dental, & Vision Insurance + Basic Life Insurance + Short- and Long-Term Disability + 401k Retirement Plan + Paid Holidays (varies by location) + Paid Vacation + Employee Assistance Program ("EAP") + Training & Development Opportunities Fortrex Solutions is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. Fortrex Solutions is committed to complying with the laws protecting qualified individuals with disabilities. Fortrex Solutions will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position. **YOUR NEXT STEPS:** APPLY! All applications will be reviewed, and qualified candidates will be contacted to continue into the interview process. If you feel like you are a good fit for this position, APPLY! If you want to be a part of a large organization that treats you like family, APPLY NOW!
    $56k-118k yearly est. 60d+ ago
  • Leasing Manager

    AION 4.0company rating

    Assistant community manager job in Newark, DE

    Under the direction of the Real Estate Manager, the Leasing Manager is responsible for overseeing all processing involving leasing, including maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service. Sales/Marketing: Oversee all leasing activities at the property, responding to telephone inquiries and ensuring all inquiries have been responded to, providing tours of apartments and amenities and shadowing Leasing Associates for training purposes, following up with prospects and ensuring all prospects have been followed up with per the AION policies and procedures, and coordinating all move-ins and ensuring all move-ins happen per AION policy, and residents are satisfied. Perform telephone market surveys and physical shops of competitors, ensure Leasing Associates have received market survey training and have shopped the competitors each quarter. Recommend strategies and programs for on-site marketing activity; present these plans to the Real Estate Manager and Assistant Real Estate Manager. Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention. Manage and initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support, ensure Leasing team has completed the plan put in place. Recommend programs and implement strategies to increase qualified traffic and closing ratios. Maintain passing e-shop, phone shop, and physical shop scores of 90% or higher. Provide training to Leasing Associates who have not earned a satisfactory score. Review shops and disputes forms to be presented to the Real Estate Manager. Administrative: Inspect apartments with the new residents at move in and complete all the necessary paperwork, ensure that all Leasing Associates have done the same. Manage the lease renewal process, lease expirations, and notices to vacate. Collect, accurately process and report receipt of application fees, security deposits, rents and other fees and ensure all Leasing Associates have done the same. Manage all prospect and resident data into Entrata in a timely manner. Ensure all files, desk, and leasing area organized. Comply with all Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards. Ensure all market ready units and models are inspected each morning. Customer Service: Planning and prepare resident functions. Walk the property for curb appeal and overall property appearance. Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standards are met. Provide excellent customer service and display courteous and professional attitude toward all customers. Maintain availability for resident functions, community affiliated events, weekends and holidays. Perform other duties as required. Leadership: Hold weekly Marketing Meetings. Train and develop Leasing Team and provide suggestions to the Real Estate Manager. Ensure Leasing Team is conducting themselves in accordance with AION Policies and Procedures at all time. Requirements: High school diploma or equivalent, college preferred. 1-2 years leasing experience in property management field In Pennsylvania or New Jersey, must obtain a real estate license within 180 days of hire Strong computer skills including Microsoft Office (Word, Excel) Excellent English communication skills, both verbal and written. Must be able to walk apartments and grounds, including steps and climbing stairs Occasionally requires lifting 20 pounds or less Valid driver's license #Aionhire FSLA Status: Non-Exempt
    $36k-58k yearly est. 30d ago
  • Executive Communications Manager

    Jpmorgan Chase & Co 4.8company rating

    Assistant community manager job in Wilmington, DE

    JobID: 210702674 JobSchedule: Full time JobShift: : Serve as a trusted advisor and support Executive Communications supporting the Head of Branch Network Optimization & One Chase Strategy. Enhance our collaborative culture, support senior leaders and other communications managers developing strategic messaging. As an Executive Communications Manager within Consumer & Community Banking you will partner with the Head of Branch Network Optimization & One Chase Strategy, as well as senior leaders across Consumer Banking, to develop and execute strategic, 360-degree communications that support the planning, building and growth of the branch network. In addition, you will collaborate closely with cross-functional partners to deliver high-impact communications that clearly articulate priorities, drive engagement and celebrate achievements. In addition, you will bring your extensive experience in executive communications, strong business acumen and a proven ability to distill complex concepts into compelling, inspiring narratives. Job responsibilities * Develop and execute strategic communication plans that align Branch Network Optimization & One Chase Strategy objectives with the broader Consumer Banking strategy. * Craft clear, high-quality materials including executive speeches, presentations, internal memos and event scripts for senior leaders. * Partner closely with senior executives to shape and deliver messages that engage employees and stakeholders across the firm. * Lead the planning and coordination of internal speaking opportunities, leadership forums and employee engagement events. * Collaborate with Consumer Banking Leadership, Communications and other functional partners to ensure message alignment and amplification across channels. * Serve as a trusted advisor to the Head of Branch Network Optimization & One Chase Strategy, providing expert counsel on tone, storytelling and communication strategy. * Identify opportunities for thought leadership and elevate Branch Network Optimization & One Chase Strategy's voice across internal platforms. * Translate complex product, technology and data concepts into accessible, business-focused messages. * Measure and assess communication effectiveness and evolve strategies to improve impact and engagement. * Remain current on industry trends, competitor activity and regulatory developments to inform strategic messaging. Required qualifications, capabilities, and skills: * Bachelor's degree in Communications, Public Relations, Journalism or a related field. * 7+ years of experience in executive communications * Exceptional writing, editing and verbal communication skills with a strong eye for detail and visual storytelling. * Demonstrated experience developing and executing communications that drive business alignment and cultural engagement. * Proven ability to partner with senior executives and provide strategic counsel in a fast-moving environment. * Strong organizational and project management skills, with the ability to manage multiple high-priority initiatives. * Proficiency in Microsoft Office Suite and collaboration tools. Preferred qualifications, capabilities, and skills: * Executive communications, preferably in financial services.
    $73k-104k yearly est. Auto-Apply 2d ago
  • Property Manager

    Capano Management Company

    Assistant community manager job in Newark, DE

    ESSENTIAL DUTIES AND RESPONSIBILITIES of the property manager shall include but not be limited to the following: Oversight of all application processes, verifications, and any additional information as it relates to new move-in paperwork and applications. Once the applications have been received, the manager will review the application to ensure all necessary paperwork is within the application. Will move tenants out in a timely manner and ensure, from the property aspect, that security deposits are returned as governed by State Law. Recruiting and retention of all residents along with marketing the property through outreach efforts to businesses, organizations, etc. Ensures proper scheduling of site staff (i.e. leasing agents, maintenance personnel). Servicing the day to day needs of the residents. When needed, recruiting/employing of staff members consistent with corporate guidelines and training of all personnel. Negotiates any/all contract services as it relates to the specific property and maintains communication with contractors and follows budget parameters. Supervise the purchase of all supplies and equipment used on the property. Supervise eviction of tenants in accordance with Delaware State Law. Adheres to monthly calendar supplied from corporate office and follows all due dates and times as specified in the calendar, such as weekly/monthly reports, rental/bank deposits, compliance reports, property inspection sheets, etc. Maintains accurate records and reporting information and all property activities. Will oversee the maintenance staff and office staff to ensure all members maintain the property in an efficient and effective manner. Prepares periodic inventory of building contents and forwards listing to owner for review. Maintains confidentiality of all operations/resident information and communications. Will participate in industry related functions training and continuing education seminars sponsored by Capano Management Company. Maintains confidentiality of all operations/resident information and communications. Will comply and uphold ALL fair housing standards and will attend fair housing seminars when available. Should an incident occur on the property (fire, flood, etc.), the Property Manager will fill out an incident report and follow up with the reports from both Fire and Police departments and forward these reports (if necessary) to upper management. Keeps upper management informed of status of asset at all times. Represent Capano Management Company in a professional manner at all times. Perform other work-related duties as directed. Attend conferences as necessary to remain current in specialty. Arrives to work on time and prepared. SUPERVISORY RESPONSIBILITIES Manages and is responsible for the overall direction, coordination, and evaluation of all employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Full Time Employment Benefits: Capano Residential offers competitive compensation and benefit package to full time employees which includes: medical, dental, vision, life insurance, and disability benefits. ï‚§ Medical, Dental & Vision ï‚§ 401k Match ï‚§ Paid Time Off ï‚§ Life Insurance Job Type: Full-time Pay: From $60,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Schedule: Monday to Friday Weekends as needed Education: High school or equivalent (Required) Experience: Residential Property Manager: 4 years (Required) License/Certification: Driver's License (Required) Work Location: In person
    $36k-62k yearly est. 60d+ ago
  • Associate Property Manager

    SROA Property Management, LLC

    Assistant community manager job in New Castle, DE

    Job Description Storage Rentals of America is hiring an Associate Property Manager to join our team. Become the newest member of our exciting team at SROA as we redefine self-storage! Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff? If you said yes to all (or most of it), this might be the job for you! We are a Property Management company that offers great benefits and work-life balance. With us, you will be home for dinner every day or to do anything else you want. We are looking for someone who loves talking to customers, is not afraid of moving around and likes to work independently. Still not sure if this is for you? Here are some more details that can help you decide. What do we do exactly? Our business is buying new Self-Storage properties and managing them. We started in Florida, but after 10 years we have more than 660 self storage properties in 30 States. Pretty great, right? Our mission is to provide affordable, clean, and secure self-storage to everyone. What do we do exactly? Our business is buying new Self-Storage properties and managing them. We started in Florida, but after 10 years we have more than 660 self storage properties in 30 States. Pretty great, right? Our mission is to provide affordable, clean, and secure self-storage to everyone. What do we have to offer? Competitive pay with monthly bonuses UKG Wallet - on-demand pay option 100% paid medical coverage options for employee-only Dental and vision plans for optimal care Eight (8) paid holidays Generous Paid Time Off (PTO), increasing with years of service Paid Maternity and Parental Leave for growing families 401(k) with substantial employer match and 100% immediate vesting Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings GAP Insurance for added financial protection Employer-paid Life Insurance and Short-Term Disability coverage Long-Term Disability (LTD) coverage for added peace of mind Pet insurance - because your pets are family too Storage Discounts to help you declutter and organize Access to Voluntary Benefits for personalized coverage Learning and development opportunities to maximize your potential and excel in your career A great culture that values collaboration, innovation, and inclusivity What would you do exactly? Drive Sales Growth: Help customers to understand the products and services we have to offer. Follow-up with the ones that are still on the fence. Explain Lease Agreements and execute them when they are ready to move forward (yay!) Customer Service: Self-Storage units is not rocket science, but some questions will come up, so it's important to answer any questions they might have. Not everything is rainbows and butterflies, so helping customers with complaints is part of your duties. It can be hard to remember all the bills we have to pay, so Calling tenants with past due accounts is crucial. Other departments are also considered customers, so you have to keep clear communication with other teams. Provide a good customer experience so they know they can count on us! Property Maintenance and Cleaning: With customers moving in and out, cleaning the units is required. Do you know that joy you feel when you enter a clean room? That's what we want for our customers. Cleaning around the property and office is also part of it. This is not just for the customers; you also deserve to work in a clean environment. Daily walks around the property to make sure everything is working properly. As a handy person some things you will know how to fix, and for all the other ones contacting vendors to get the job done is the way to go. Some Other things: Some customers like to pay with cash, so you will have to drive to the bank to make deposits. Some boring (or not) paperwork like auction files, tenant letters, reports and other office activities. What do we need from you? You may be responsible for multiple stores and making trips to the bank so reliable transportation and a valid driver's license is required. A year of experience in the Storage Rental Industry would be great, but we are not picky, so if you have a couple of years in Customer Service Management, this should be an easy transition for you. Our schedule is a little bit different, so to make this work you need to be available for business hours from Monday-Saturday, including weekends and Holidays as needed. Our properties are open Monday through Friday from 9:30 AM to 5:30 PM, and on Saturdays from 9:30 AM to 4:00 PM. We are closed on Sundays. You don't need to be tech savvy, but computers are everywhere these days, so proficiency in Microsoft Office is necessary. You will be working alone or in a small team most of the time, so we hope that's something you look forward to it. Cleaning and maintaining the property requires some physical activities, so make sure you are able to lift up to 50 lbs. as well as push, pull, bend and lift. Regularly walking the property is required. SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.
    $36k-62k yearly est. 9d ago
  • Property Manager

    Cubesmart

    Assistant community manager job in New Castle, DE

    At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off* * Competitive Hourly Pay & Bonus * Paid Time Off - Vacation, Sick, & Holidays * Generous Health Benefits * 401k Retirement Plan with Company Match * Tuition Reimbursement * Self-Storage Discounts In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance. The Property Manager is responsible for…. Customer Service: * Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5 Star service. * Interacting face to face with customers, providing excellent service, and building rapport. * Meeting monthly sales goals and metrics. * Walking the property to perform lock checks and showing units to customers. * Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments * Managing the invoice review and approval responsibilities within database. * Processing invoices, manage reports and legal process of auctions. * Overseeing the store's expense budget while maintaining store supplies and retail inventory. Property Maintenance: * Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.) * Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities. * Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors) You'll love working here because… YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US Qualifications You'd be great in this role if you have… * A positive and outgoing personality with a passion for helping people. * Experience in delivering high quality customer service to a diverse customer market. * Basic computer skills. We also want you to know that... * You must have the ability to work Saturdays. * Valid driver's license and insurance with access to reliable transportation used during the workday. * While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder. * Some locations may require Sunday hours. We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
    $36k-62k yearly est. Auto-Apply 24d ago
  • Manager, Assistant Property

    Cantor Fitzgerald 4.8company rating

    Assistant community manager job in Wilmington, DE

    Responsible for the day-to-day administration and implementation of those policies, procedures and programs that will assure a well-managed and well-maintained property. This includes but is not limited to, placing maximum emphasis on positive response to the concerns and needs of the tenants, and on increasing the value of the property being managed, in coordination and conjunction with the Owner's goals and objectives. The Assistant Property Manager will be assigned to specified action areas at the discretion of the Property Manager and/or Sr. Property Manager, so as to best meet the needs of the property. Skills, Education and Experience: Bachelor's degree or equivalent work experience Minimum of 2 years previous property/facilities management experience Experience in and working knowledge of business/office administration Ability to handle general administration of the property in the absence of the Property Manager, or when otherwise called upon Strong written and verbal communications skills, with ability to produce communications and other materials that are effective and of a professional nature Computer proficiency with strong knowledge of MS Word, Excel and Power Point. Ability to learn new and business specific, software programs as needed A valid real estate license is required in states where work is performed. Essential Job Duties: May coordinate maintenance programs relating to the interior and exterior conditions and appearance of the assigned property Responsible for prompt and positive response to requests from property tenants, for the implementation of ongoing contact programs, to constantly assess tenant needs and to assure problems are being solved promptly, and to the mutual benefit of the tenant and the properties May be engaged in the selection of contract services, vendor negotiations for service agreements, and day-to-day monitoring of vendor performance to assure full compliance with standards established within the respective service agreements May participate in the development and administration of the strategic property plan and budget for the property. May be involved in, under the direction of the Property Manager, activities within the parameters of the approved business plan and budget May assist in the collection, analysis and reporting of data required to provide accurate and current assessments of property management objectives Involved in the administration of all tenant leases to assure full compliance with lease provisions. May also participate in the timely determination of escalations, timely collection of all rents, and for participating in appropriate action to lease available space within the buildings Shall participate in the day-to-day financial management of the properties with specific attention to accounts receivable, collection activities, maintenance of accounts payable on a current basis (taking advantage of discounts wherever possible), and the maintenance of all necessary financial records and files in an accurate and timely manner May handle tenant requests and dispatch work orders May perform other duties as assigned Other Job Functions: Participate in various meetings and training activities as designated by the Property Manager and/or higher level management Benefits and Perks: Industry leading Parental Leave Policy (up to 16 weeks) Generous healthcare Bright Horizons back-up care program Generous paid time off Education reimbursement Referral Program Opportunities to network and connect Benefits/perks listed may vary depending on the nature of your employment with Newmark and the job location. Working Conditions: Normal working conditions with the absence of disagreeable elements. Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
    $30k-36k yearly est. Auto-Apply 6d ago
  • Leasing Manager

    Peakmade Real Estate

    Assistant community manager job in Newark, DE

    The Leasing Manager is an onsite leader who will be responsible for driving the property's leasing and marketing efforts. This invaluable role will collaborate with the property manager to ensure the community's events and campaigns are targeted, creative, and aligned with the PeakMade brand and executed appropriately. You will work closely with your team to achieve established revenue, occupancy, resident, and retention goals. Who You Are: A Moment Maker. You take everyday experiences and make them exceptional for your customers. You can build rapport and make authentic, genuine connections. You treat your team, residents, and communities with respect. Creative. You think outside of the box and can initiate and implement unique marketing strategies that positively impact your community. Flexible. You are able to adapt and manage through a fast paced, constantly changing environment. A Leader. You have the ability to lead by example, own your role and demonstrate the Peak mindsets in every situation you come across Technologically Proficient. You are highly proficient with social media platforms and can navigate through Microsoft Office and property management software with ease What You'll Do: Leasing and Operations: Hire, lead and develop full time and part time leasing staff; Assisting in the recruiting, interviewing, onboarding and development process. Provide excellent customer service and serve as an example to the team as a representative of Peak and your community. Supervise the planning, preparation, and implementation of lease up events, renewal parties, property events, competitions, and Resident Programs Give informative property tours to potential prospects onsite and create value add by anticipating needs and addressing concerns the customer has not even thought of yet Lease and renew beds/apartments via in person, on the phone or online Assist with all move-out and move-in events as well as collect deposits and/or fees associated with move-in (as necessary) Digital Execution: Regularly using the following apps - Instagram, Facebook, Microsoft Office, Lightroom, VSCO, Canva and other creative apps Keep an up-to-date and fresh look on all property social media platforms Utilize Canva to create and generate visually appealing flyers, social graphics, and videos to promote the lifestyle at your PeakMade community Online reputation management through platforms such as Reputation.com and JTurner and Modern Message Sales and Marketing: Assist with the development and execution of annual marketing plans within budget Utilize knowledge of trending marketing techniques and think outside of the box to impact sales and leasing efforts, specifically related to college students. Utilize the established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve the budgeted occupancy Maintain accurate and current prospect traffic and leasing data What You'll Need: Regular onsite presence is an essential function of this position and working full-time in office is required. 2+ years of leasing off campus student housing apartments High school diploma or equivalent Previous experience in a leadership role preferred Some weekend and evening availability preferred Communication skills that foster an environment of connection and belonging, teamwork and productivity A passion for helping college students find their next home What You'll Get (Peak Perks): Monthly, quarterly, and annual commission and other bonuses available Housing discount maybe available (varies by property, ask for more details) Mentorship program available Paid Parental Leave + one year of diapers, on us 15 Days of PTO + 2 additional “Wellbeing Days” 401(k) Match Wellness initiatives, healthy team competitions and virtual yoga classes through Peak's LiveWell program Commitment to leadership training and growth opportunities Additional rewards and recognition 10 Year “Peakiversary” Trip Who We Are PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer. Our Mindsets People Matter Most Do the Right Thing Create Moments Own It Evolve PeakMade's Commitment to Diversity, Equity & Inclusion: People Matter Most - and we mean all people. At PeakMade Real Estate, the goal of collaborating to promote diversity and inclusion is at our core. We believe our differences should be celebrated and our experiences should be shared. We believe in creating a culture powered by the acceptance of others and promoting the involvement of everyone. We also believe in owning our responsibility to learn more about the differences that make us stronger, engaging and advocating for marginalized groups of people, and developing mutual respect for each other.
    $36k-65k yearly est. Auto-Apply 60d+ ago
  • Property Manager

    Capano Management 4.0company rating

    Assistant community manager job in Wilmington, DE

    Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES of the property manager shall include but not be limited to the following: Oversight of all application processes, verifications, and any additional information as it relates to new move-in paperwork and applications. Once the applications have been received, the manager will review the application to ensure all necessary paperwork is within the application. Will move tenants out in a timely manner and ensure, from the property aspect, that security deposits are returned as governed by State Law. Recruiting and retention of all residents along with marketing the property through outreach efforts to businesses, organizations, etc. Ensures proper scheduling of site staff (i.e. leasing agents, maintenance personnel). Servicing the day to day needs of the residents. When needed, recruiting/employing of staff members consistent with corporate guidelines and training of all personnel. Negotiates any/all contract services as it relates to the specific property and maintains communication with contractors and follows budget parameters. Supervise the purchase of all supplies and equipment used on the property. Supervise eviction of tenants in accordance with Delaware State Law. Adheres to monthly calendar supplied from corporate office and follows all due dates and times as specified in the calendar, such as weekly/monthly reports, rental/bank deposits, compliance reports, property inspection sheets, etc. Maintains accurate records and reporting information and all property activities. Will oversee the maintenance staff and office staff to ensure all members maintain the property in an efficient and effective manner. Prepares periodic inventory of building contents and forwards listing to owner for review. Maintains confidentiality of all operations/resident information and communications. Will participate in industry related functions training and continuing education seminars sponsored by Capano Management Company. Maintains confidentiality of all operations/resident information and communications. Will comply and uphold ALL fair housing standards and will attend fair housing seminars when available. Should an incident occur on the property (fire, flood, etc.), the Property Manager will fill out an incident report and follow up with the reports from both Fire and Police departments and forward these reports (if necessary) to upper management. Keeps upper management informed of status of asset at all times. Represent Capano Management Company in a professional manner at all times. Perform other work-related duties as directed. Attend conferences as necessary to remain current in specialty. Arrives to work on time and prepared. SUPERVISORY RESPONSIBILITIES Manages and is responsible for the overall direction, coordination, and evaluation of all employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Full Time Employment Benefits: Capano Residential offers competitive compensation and benefit package to full time employees which includes: medical, dental, vision, life insurance, and disability benefits. Medical, Dental & Vision 401k Match Paid Time Off Life Insurance Job Type: Full-time Pay: From $60,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Schedule: Monday to Friday Weekends as needed Education: High school or equivalent (Required) Experience: Residential Property Manager: 4 years (Required) License/Certification: Driver's License (Required) Work Location: In person
    $37k-58k yearly est. 13d ago
  • Land Entitlements Manager

    Lennar 4.5company rating

    Assistant community manager job in Middletown, DE

    Join a Company that Empowers you to Build your Future The Entitlements Manager supervises and directs all aspects of entitlements for new residential communities, requiring robust knowledge of municipal requirements and approval processes for entitlements, plans and permits. Responsible for coordinating with all agencies, internal departments and outside consultants to achieve desired community goals. • A career with purpose. • A career built on making dreams come true. • A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Manages and directs all aspects of obtaining entitlements, plan approvals & permits for new residential communities including all entitlement documents and plans, tentative and final maps and related approvals, as well as agency presentations. Responsible for executing upon stringent community entitlement and development/construction schedules. Responsible for coordinating and implementing input from division executives regarding site and architectural design. Responsible for obtaining all required permits from local jurisdictions in support of land development and home building operations. Coordinates with architects, engineers, landscape architects, soils and environmental engineers, and other consultants in preparation of required development applications and approvals based on expert-level knowledge of approvals processes and requirements. Coordinates and manages entitlement contract work for services to be performed by outside consultants. Assists in due diligence efforts for potential land acquisitions. Responsible for support to the Operations Department. Coordinate, schedule and supervise the activities of consultants and trade partners to ensure necessary approvals and adherence to community schedules . Liaison between Lennar trade partners, consultants and private, public and quasi-public agencies for any areas that need resolution and to exchange valuable information. Assist in the processing of plans or required paperwork for agency approvals and permits or release of bonds. Perform all other duties as assigned. Requirements Minimum five (5) years of experience in community entitlement and homebuilding process, some public agency experience preferred High School Diploma or GED required; Bachelor's Degree preferred, in the field of construction management, urban design, business, engineering or related course study or equivalent years of experience Valid driver's license Advanced skills in Microsoft Office Suite (e.g. Excel, Powerpoint, Word, etc.) Smart Sheet experience preferred Excellent analytical and writing capabilities Strong communication and interpersonal skills Ability to meet multiple deadlines concurrently Accept constructive feedback Team player Physical & Office/Site Presence Requirements This is primarily a sedentary office position which requires the ability to occasionally bend, stoop, reach, lift, move and carry office materials and supplies weighing twenty-five (25) pounds or less. Finger dexterity is required to operate a computer keyboard and calculator. May be required to operate a motor vehicle. #LI-SB1 Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
    $47k-70k yearly est. Auto-Apply 60d+ ago
  • Assistant Property Manager

    Bpg Real Estate Service 3.1company rating

    Assistant community manager job in Wilmington, DE

    Residential Assistant Property Manager As a Residential Assistant Property Manager, you'll support the Property Manager with day-to-day administrative, leasing, and operational duties. The role requires a mix of property management, customer service, financial administration, and leasing coordination, with the goal of maintaining high occupancy and operational efficiency. Key Responsibilities Administrative & Financial Support Property Manager in supervising on-site staff and achieving property goals. Process rental income, invoices, and financial reports via authorized accounting systems. Audit accounts weekly to verify charges, concessions, utility fees, and lease changes. Ensure timely bank deposits and enforce “no cash” rent collection policy. Administer late fees, delinquency follow-up, and eviction processes per company policy. Handle final move-out accounting and forward collections for unpaid accounts. Complete all scheduled reports: weekly, monthly, quarterly, and annually. Leasing Tour properties with prospective residents and follow up. Lease and pre-lease units; complete all legal documentation accurately. Ensure quick unit turnovers in coordination with the Property Manager. Maintain compliance with applicable Federal and State Housing Regulations. Qualifications Required Skills & Traits Professional and polished presentation Strong communication and organizational skills Confident, assertive sales closer Attention to detail, especially with reports and paperwork Ability to multitask in a fast-paced, team-oriented environment Willingness to work flexible hours, including evenings and weekends Education & Experience Required: High school diploma 1+ year experience as an Assistant Property Manager Leasing experience Preferred: Bachelor's degree in a related field Real estate license Experience with MRI Software Proficiency in Microsoft Office Suite Physical Requirements Mostly seated office work, including computer and phone use Occasional walking, bending, and stretching Frequent use of office equipment Other Requirements Assertive professional with strong leasing experience and the ability to handle operational, financial and customer service duties Organization, proactiveness, and great at balancing administrative responsibilities with resident relations Equal Employment Opportunity BPG Real Estate Services, LLC, provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function. ADA Compliance Applicants and associates with disabilities must be able to perform essential job functions with or without reasonable accommodation. Reasonable accommodations will be considered in accordance with applicable laws. Disclaimer This job description outlines general responsibilities and duties and is not intended to be a comprehensive list. Responsibilities may be modified as needed based on the company's operational needs. About BPG Real Estate Services, LLC Founded in 1993, BPG Real Estate Services, LLC is a privately held, full-service real estate acquisition, development, and management company with offices and properties in Washington, D.C., Wilmington, DE, Philadelphia, PA, and Baltimore, MD. Our success starts with our people. Guided by our values, we work to transform the communities we serve, exceeding expectations for residents, tenants, and clients alike. At BPG, creating a positive and empowering associate experience is a top priority.
    $63k-100k yearly est. Auto-Apply 60d+ ago
  • Leasing Manager

    AION Management LLC 4.0company rating

    Assistant community manager job in Newark, DE

    Job Description Under the direction of the Real Estate Manager, the Leasing Manager is responsible for overseeing all processing involving leasing, including maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service. Sales/Marketing: Oversee all leasing activities at the property, responding to telephone inquiries and ensuring all inquiries have been responded to, providing tours of apartments and amenities and shadowing Leasing Associates for training purposes, following up with prospects and ensuring all prospects have been followed up with per the AION policies and procedures, and coordinating all move-ins and ensuring all move-ins happen per AION policy, and residents are satisfied. Perform telephone market surveys and physical shops of competitors, ensure Leasing Associates have received market survey training and have shopped the competitors each quarter. Recommend strategies and programs for on-site marketing activity; present these plans to the Real Estate Manager and Assistant Real Estate Manager. Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention. Manage and initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support, ensure Leasing team has completed the plan put in place. Recommend programs and implement strategies to increase qualified traffic and closing ratios. Maintain passing e-shop, phone shop, and physical shop scores of 90% or higher. Provide training to Leasing Associates who have not earned a satisfactory score. Review shops and disputes forms to be presented to the Real Estate Manager. Administrative: Inspect apartments with the new residents at move in and complete all the necessary paperwork, ensure that all Leasing Associates have done the same. Manage the lease renewal process, lease expirations, and notices to vacate. Collect, accurately process and report receipt of application fees, security deposits, rents and other fees and ensure all Leasing Associates have done the same. Manage all prospect and resident data into Entrata in a timely manner. Ensure all files, desk, and leasing area organized. Comply with all Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards. Ensure all market ready units and models are inspected each morning. Customer Service: Planning and prepare resident functions. Walk the property for curb appeal and overall property appearance. Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standards are met. Provide excellent customer service and display courteous and professional attitude toward all customers. Maintain availability for resident functions, community affiliated events, weekends and holidays. Perform other duties as required. Leadership: Hold weekly Marketing Meetings. Train and develop Leasing Team and provide suggestions to the Real Estate Manager. Ensure Leasing Team is conducting themselves in accordance with AION Policies and Procedures at all time. Requirements: High school diploma or equivalent, college preferred. 1-2 years leasing experience in property management field In Pennsylvania or New Jersey, must obtain a real estate license within 180 days of hire Strong computer skills including Microsoft Office (Word, Excel) Excellent English communication skills, both verbal and written. Must be able to walk apartments and grounds, including steps and climbing stairs Occasionally requires lifting 20 pounds or less Valid driver's license #Aionhire FSLA Status: Non-Exempt
    $36k-58k yearly est. 31d ago
  • Assistant Property Manager

    Cubesmart

    Assistant community manager job in Newark, DE

    At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off* * Competitive Hourly Pay & Bonus * Paid Time Off - Vacation, Sick, & Holidays * Generous Health Benefits * 401k Retirement Plan with Company Match * Tuition Reimbursement * Self-Storage Discounts In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance. The Assistant Property Manager is responsible for…. Customer Service: * Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service. * Interacting face to face with customers, providing excellent service, and building rapport. * Meeting monthly sales goals and metrics. * Walking the property to perform lock checks and showing units to customers. * Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments. Property Maintenance: * Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.) * Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities. * Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors) You'll love working here because… YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US Qualifications You'd be great in this role if you have… * A positive and outgoing personality with a passion for helping people. * Experience in delivering high quality customer service to a diverse customer market. * Basic computer skills. We also want you to know that... * You must have the ability to work Saturdays. * Valid driver's license and insurance with access to reliable transportation used during the workday. * While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder. * Some locations may require Sunday hours Compensation: $19.70 - $21.35 per hour depending on experience plus bonus opportunities We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
    $19.7-21.4 hourly Auto-Apply 24d ago
  • Residential Property Manager

    Capano Management 4.0company rating

    Assistant community manager job in Wilmington, DE

    Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES Oversight of all application processes, verifications, and any additional information as it relates to new move-in paperwork and applications. Once the applications have been received, the manager will review the application to ensure all necessary paperwork is within the application. Will move tenants out in a timely manner and ensure, from the property aspect, that security deposits are returned as governed by State Law. Recruiting and retention of all residents along with marketing the property through outreach efforts to businesses, organizations, etc. Ensures proper scheduling of site staff (i.e. leasing agents, maintenance personnel). Servicing the day to day needs of the residents. When needed, recruiting/employing of staff members consistent with corporate guidelines and training of all personnel. Negotiates any/all contract services as it relates to the specific property and maintains communication with contractors and follows budget parameters. Supervise the purchase of all supplies and equipment used on the property. Supervise eviction of tenants in accordance with Delaware State Law. Adheres to monthly calendar supplied from corporate office and follows all due dates and times as specified in the calendar, such as weekly/monthly reports, rental/bank deposits, compliance reports, property inspection sheets, etc. Maintains accurate records and reporting information and all property activities. Will oversee the maintenance staff and office staff to ensure all members maintain the property in an efficient and effective manner. Prepares periodic inventory of building contents and forwards listing to owner for review. Maintains confidentiality of all operations/resident information and communications. Will participate in industry related functions training and continuing education seminars sponsored by Capano Management Company. Maintains confidentiality of all operations/resident information and communications. Will comply and uphold ALL fair housing standards and will attend fair housing seminars when available. Should an incident occur on the property (fire, flood, etc.), the Property Manager will fill out an incident report and follow up with the reports from both Fire and Police departments and forward these reports (if necessary) to upper management. Keeps upper management informed of status of asset at all times. Represent Capano Management Company in a professional manner at all times. Perform other work-related duties as directed. Attend conferences as necessary to remain current in specialty. Arrives to work on time and prepared. SUPERVISORY RESPONSIBILITIES Manages and is responsible for the overall direction, coordination, and evaluation of all employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Full Time Employment Benefits: Capano Residential offers competitive compensation and benefit package to full time employees which includes: medical, dental, vision, life insurance, and disability benefits. Medical, Dental & Vision 401k Match Paid Time Off Life Insurance Job Type: Full-time Pay: From $60,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Schedule: Monday to Friday Weekends as needed Education: High school or equivalent (Required) Experience: Residential Property Manager: 4 years (Required) License/Certification: Driver's License (Required) Work Location: In person
    $37k-58k yearly est. 10d ago
  • Associate Property Manager

    SROA Property Management, LLC

    Assistant community manager job in Bear, DE

    Job Description Storage Rentals of America is hiring an Associate Property Manager to join our team. Become the newest member of our exciting team at SROA as we redefine self-storage! Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff? If you said yes to all (or most of it), this might be the job for you! We are a Property Management company that offers great benefits and work-life balance. With us, you will be home for dinner every day or to do anything else you want. We are looking for someone who loves talking to customers, is not afraid of moving around and likes to work independently. Still not sure if this is for you? Here are some more details that can help you decide. What do we do exactly? Our business is buying new Self-Storage properties and managing them. We started in Florida, but after 10 years we have more than 660 self storage properties in 30 States. Pretty great, right? Our mission is to provide affordable, clean, and secure self-storage to everyone. What do we do exactly? Our business is buying new Self-Storage properties and managing them. We started in Florida, but after 10 years we have more than 660 self storage properties in 30 States. Pretty great, right? Our mission is to provide affordable, clean, and secure self-storage to everyone. What do we have to offer? Competitive pay with monthly bonuses UKG Wallet - on-demand pay option 100% paid medical coverage options for employee-only Dental and vision plans for optimal care Eight (8) paid holidays Generous Paid Time Off (PTO), increasing with years of service Paid Maternity and Parental Leave for growing families 401(k) with substantial employer match and 100% immediate vesting Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings GAP Insurance for added financial protection Employer-paid Life Insurance and Short-Term Disability coverage Long-Term Disability (LTD) coverage for added peace of mind Pet insurance - because your pets are family too Storage Discounts to help you declutter and organize Access to Voluntary Benefits for personalized coverage Learning and development opportunities to maximize your potential and excel in your career A great culture that values collaboration, innovation, and inclusivity What would you do exactly? Drive Sales Growth: Help customers to understand the products and services we have to offer. Follow-up with the ones that are still on the fence. Explain Lease Agreements and execute them when they are ready to move forward (yay!) Customer Service: Self-Storage units is not rocket science, but some questions will come up, so it's important to answer any questions they might have. Not everything is rainbows and butterflies, so helping customers with complaints is part of your duties. It can be hard to remember all the bills we have to pay, so Calling tenants with past due accounts is crucial. Other departments are also considered customers, so you have to keep clear communication with other teams. Provide a good customer experience so they know they can count on us! Property Maintenance and Cleaning: With customers moving in and out, cleaning the units is required. Do you know that joy you feel when you enter a clean room? That's what we want for our customers. Cleaning around the property and office is also part of it. This is not just for the customers; you also deserve to work in a clean environment. Daily walks around the property to make sure everything is working properly. As a handy person some things you will know how to fix, and for all the other ones contacting vendors to get the job done is the way to go. Some Other things: Some customers like to pay with cash, so you will have to drive to the bank to make deposits. Some boring (or not) paperwork like auction files, tenant letters, reports and other office activities. What do we need from you? You may be responsible for multiple stores and making trips to the bank so reliable transportation and a valid driver's license is required. A year of experience in the Storage Rental Industry would be great, but we are not picky, so if you have a couple of years in Customer Service Management, this should be an easy transition for you. Our schedule is a little bit different, so to make this work you need to be available for business hours from Monday-Saturday, including weekends and Holidays as needed. Our properties are open Monday through Friday from 9:30 AM to 5:30 PM, and on Saturdays from 9:30 AM to 4:00 PM. We are closed on Sundays. You don't need to be tech savvy, but computers are everywhere these days, so proficiency in Microsoft Office is necessary. You will be working alone or in a small team most of the time, so we hope that's something you look forward to it. Cleaning and maintaining the property requires some physical activities, so make sure you are able to lift up to 50 lbs. as well as push, pull, bend and lift. Regularly walking the property is required. SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.
    $36k-62k yearly est. 9d ago

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