Assistant community manager jobs in Durham, NC - 111 jobs
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Property Manager- Raleigh
Stoltz Management of Delaware 3.6
Assistant community manager job in Raleigh, NC
Real estate private equity firm with extensive holdings throughout the U.S. is seeking a highly motivated and talented Property Manager to join its team. The firm's portfolio for which the candidate will be responsible includes office, retail, and industrial properties in the Southeast region of U.S. This position involves travel to properties in multiple markets - North Carolina, South Carolina, Kentucky and Nashville.
The property manager will work closely with senior management to determine each property's operating goals and objectives and the strategy to achieve them. The successful candidate must be well-versed in all aspects of property operations including construction, vendor relations, maintenance, security, leasing, rent collection, financial reporting, and tenant relations. The candidate must also be detail-oriented with a demonstrated ability to work independently and follow through on assignments.
Key Responsibilities:
Monitor property operations, including leasing, maintenance, administration, and policy and procedures to ensure compliance with the properties' established budgets and business plans
Manage vendors and maintenance personnel
Oversee tenant improvement and minor construction projects
Communicate with tenants, oversee rent collection activities and address daily tenant issues and requests
Work with accounting team on monthly reporting, CAM reconciliations, annual budget preparation, and monthly budget monitoring
Prepare, implement, and meet the annual operating and capital budgets/forecasts for assigned properties.
Ability to prepare and manage property budgets.
Review and approve bills and expenses, approve tenant adjustments, classify expenses
Prepare and review monthly property status reports with the Director of Property Management.
Travel to, and conduct regular site visits to inspect property, evaluate rents, delinquencies, and assist with lease renewals as needed.
Ensure all rents are collected compliant with tenant lease and understand rent payment provisions and rent collection procedures.
Coordinate and supervise all tenant move-in / move-outs.
Maintain an ongoing program for building maintenance and cleaning to include scope.
Oversee third party service providers to ensure contracts are adhered to and appropriate service levels are being met at the most competitive pricing.
Provide ongoing input in the development and maintenance of assigned properties business plans including capital expenditure recommendations. Acquire and maintain a thorough working knowledge of each plan to ensure assigned properties are managed consistent with their current business plan.
Understand and coordinate building and building systems inspections.
Develop specifications for contracts and capital items, bid and analyze bids from vendors
Review and maintain property operating and maintenance contracts to ensure high-quality services are being provided
Ensure vendors are fully qualified and in compliance with ownership requirements and periodically obtain competitive bids to continuously challenge costs and quality of services.
Provide quality and timely customer service to tenants.
Be available 24/7 for emergency calls
Ensure property is in compliance with governmental guidelines and regulations, file required reports and maintain appropriate documentation.
Coordinate outside consulting services and third-party vendors such as architects, engineers, contractors, legal counsel as needed
Assist in the due diligence for new acquisitions as needed
Perform other duties as assigned
Qualifications:
Bachelor's degree, CPM or equivalent
At least 5 years of prior, multi-property management experience with an owner/operator
Proficiency with Microsoft Office software
Prior experience in Yardi; Yardi Voyager experience a plus
Outstanding communication skills (written and verbal)
Strong time management, interpersonal and technical skills
Ability to multi-task and meet deadlines
Self-starter with ability to thrive in a fast-paced environment
$34k-50k yearly est. 4d ago
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Property Manager
Community Management Corporation 4.3
Assistant community manager job in Raleigh, NC
Position Site Property Manager Candidate must be dependable, experienced, multi-tasker, professional, willing to learn, able to follow directions and a team player. Must have a valid Driver's License and clean background screen for consideration. Pay rate depends on experience. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Full Time Required Tax Credit experience Schedule Monday - Friday Job Description Under the direction of your Regional Property Manager, you are responsible for the overall on-site operations of the apartment project. Your normal duties and responsibilities include but are not limited to the following:
Secure approval for all advertising and marketing materials before placing such ads as directed by the agent, CommunityManagement Corporation.
Process applications by verifying eligibility; processing background screening and landlord history.
Interview and approve applicants and maintain active waiting list. Periodically update the waiting list to confirm applicant status.
Execute leases, certifications and unit inspections with the resident upon move-in and at anniversary date.
Inspect all units per CMC policy to ensure lease compliance, assign Work Orders for any work noted, and charge tenants for damages, if applicable.
Enforce Lease, House Rules, and any additional community rules.
Initiate and maintain Resident Files and Maintenance Files on each apartment unit in accordance with
HUD, RD and/or NCHFA and CMC guidelines.
Process annual certifications by monitoring BP
Collect rent and all other fees and charges when due and issue receipts.
Send letters to residents for past due amounts, lease violations, inspections, or any other correspondence as needed and keep copy in resident file.
Pursue eviction through Magistrate's Court when necessitated by severe lease violations such as non-payment.
Deposit rents and security deposits daily in the project bank accounts and email copies of the validated deposit slips, BP Reports, and copies of checks to Property Accountant daily.
Project mail should be checked and opened daily and date stamped when received. (Either on-site mailbox or Post Office Box)
Process Accounts Payable in BP software on day bills arrive in office.
Answer phones, resident questions, and hand out applications to prospective residents
Prepare and submit Security Deposit Dispositions required attachments into BP within 15 days of moveout. Under certain circumstances and with Regional PM Approval, an estimate letter may be mailed.
Prepare Work Orders in BP and supervise maintenance department to make sure work is completed. If work order is beyond maintenance scope, contact outside vendors and set up repairs.
Prepare/submit via email "Weekly Marketing Report", if applicable, to Regional Property Manager and designated administrative employee each Monday morning without fail.
Authorize and/or make small office and maintenance purchases for the project by charge or with small petty cash fund, which Property Manager maintains.
Maintain all replacement logs as stated in the CMC Maintenance Policy Handbook.
Establish written emergency procedures for the property. Be prepared to handle emergency situations by having emergency information available, i.e., telephone numbers, names of contacts, location of cut-off valves for water and electrical sources, etc.
Make arrangements for activities and social programs with outside agencies for the tenants; maintain good tenant and community relations.
Routinely monitor the appearance of the property for curb appeal and maintenance or janitorial items needing attention.
Benefits Vacation PTO Paid Holidays Medical Dental Vision Flexible Spending Account Dependent Care FSA Company Paid Life Insurance Company Paid Short Term Disability Insurance
$37k-49k yearly est. 55d ago
Assistant Property Manager
Harbor Group Management 4.4
Assistant community manager job in Durham, NC
Job Title: Assistant Property Manager Division: Multifamily Status: Non-Exempt JOB SUMMARY: In the Assistant Property Manager role, you will be responsible for ensuring the property's efficient operation under the Property Manager's direction. ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.
Manage resident retention and relations; investigate and resolve resident complaints.
Create and circulate weekly, monthly, quarterly, and annual resident correspondence.
Collect and post rent and manage delinquencies/collections
Attract and educate new tenants; perform leasing as needed, and assist with the lease renewal program
Shop competition regularly and have knowledge of their pricing, policies, lease terms, etc
Assist in supervising and training property staff
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
At least two years in property management or related industry
Proficiency in using social media platforms such as Facebook, Instagram, Twitter, LinkedIn, and YouTube is preferred.
Familiarity with real estate contracts and leases
Developed leadership and communication skills, both verbal and written
Experienced in rent collections, posting to G/L, completing daily deposits, calculating SODAs, etc.
Experience with MRI is a plus.
Ability to multi-task and prioritize.
What We Offer:
Competitive Salaries & Bonuses
Medical, Dental & Vision Plans
401(k) Plan With Employer Matching Contributions
Paid Personal Time & Holidays
Flexible Spending Accounts
Free Long-Term Disability
Free Life Insurance
Short Term Disability
Health Savings Account with Employer Contributions
Wellness Perks
FinFit Health Finance Program
Employee Apartment Discount
Employee Referral Program
Employee Recognition & Awards
Employee Assistance Program
Volunteer & Community Service Opportunities
Tuition Reimbursement
#LI-ED2
$32k-48k yearly est. 8d ago
Regional Property Manager (NE2024RPM100)
Blue Castle Agency
Assistant community manager job in Durham, NC
Job Description REGIONAL PROPERTY MANAGER
The Regional Property Manager is responsible for the overall management of a portfolio of properties in a specific region. This includes leading the managers responsible for the day-to-day operations of the properties, as well as the long-term planning and development of the portfolio.
WHAT YOU'LL DO
Managing the day-to-day operations of a portfolio of properties, including leasing, maintenance, and repairs
Developing and implementing long-term plans for the portfolio, including capital improvements and new development
Working with property owners and managers to ensure that the properties are meeting their financial and operational goals
Overseeing the budget for the portfolio and managing financial risks
Ensuring that the properties are in compliance with all applicable laws and regulations
Recruiting, training, and developing property managers and other staff
Providing customer service to tenants and property owners
What It Takes
CPM or CPM candidate preferred
5+ years minimum experience in a regional role
Proficiency in Excel and Microsoft Office
Property Management Software experience (i.e. Yardi, etc)
Strong skillet in budgeting, profit/loss concepts, percentages, and variances required.
Proficient in creating annual budgets and carrying out asset management business planning.
Problem solving, reasoning, motivating, organizational and training abilities.
Proven ability to coach and develop staff.
THE PERKS!
Market Competitive salary, bonuses and performance-based incentives.
Comprehensive health, dental, and vision insurance plans.
Professional development opportunities.
Generous vacation and leave policies.
$71k-106k yearly est. 6d ago
Assistant Property Manager
Lincoln Property Company, Inc. 4.4
Assistant community manager job in Apex, NC
Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States' most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit willowbridgepc.com.
We create places people want to call home - starting with you.
With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S.
At Willow Bridge, our purpose drives everything we do. Whether you're launching your career or looking to take the next step, we're here to support your growth with intention, flexibility, and real opportunities to make an impact.
We're currently hiring for a Assistant Property Manager - someone who brings fresh thinking, follows through, and knows how to bring people together to get results. We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward. If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you'll feel right at home here.
Let's grow together at Willow Bridge.
Responsibilities
The responsibilities of the Assistant Property Manager are as follows:
* Assist with accepting move out notices, service requests and resident transfers.
* Responsible for implementing lease renewal and resident retention programs.
* Manage resident relations issues, which includes taking resident phone calls, requests and concerns.
* Analyze weekly leasing reports and forecast occupancy trends.
* Assist with developing and tracking marketing strategies, including advertising, promotions and publications.
* Manage rent collections, late notices and posting rent.
* Review and inspect vacancies, make-ready apartments and models.
* Inspect the property for community policy violations, needed repairs and overall landscaping.
* Additional duties as assigned.
Qualifications
The qualifications for an Assistant Property Manager are as follows:
* A minimum of 1 year of related leasing or property management experience.
* High school diploma or equivalent is required. Bachelor's degree is preferred.
* Excellent interpersonal communication skills, including the ability to motivate and lead a team.
* Proficiency in Microsoft Office (Word, Excel).
* Able to multitask and meet deadlines in a timely and organized manner.
* Must be able to work a flexible schedule, including weekends.
* Must be able to tour the community with clients, which includes walking the property and climbing stairs.
* This role MAY require a valid driver's license.
* This role may require you to obtain a state specific license or certification.
Benefits
Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.
$34k-49k yearly est. Auto-Apply 6d ago
Regional Property Manager
Education Realty Trust Inc.
Assistant community manager job in Raleigh, NC
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
This role is responsible for overseeing and managing the overall performance and profitability of a portfolio of properties within a designated region. This role involves developing and implementing effective property management strategies, ensuring high tenant satisfaction, and optimizing financial returns for property owners. The Regional Property Manager plays a crucial role in coordinating and leading property management teams, collaborating with various stakeholders, and maintaining a strong understanding of the real estate market trends in the region.
JOB DESCRIPTION
KEY RESPONSIBILITIES:
* Ensures that the portfolio and individual communities meet the established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results.
* Collaborates with CMs to ensures that the portfolio and individual communities meet the established operational, financial, and business performance goals.
* Collaborates with regional support services leaders committed to improving asset and team performance.
* Takes ownership of and implements local and national operational initiatives, championing change and ensuring proper adoption of revised protocols at all properties.
* Oversee and manage budgets, ensuring that financial targets are met or exceeded.
* Prepare and present regular reports on property performance, financial metrics, and market trends to ownership and senior management.
* Foster positive relationships with tenants and address their concerns promptly.
* Implement tenant retention programs to minimize turnover and vacancy rates.
* Collaborate with leasing teams to develop and implement effective marketing strategies.
* Ensure optimal occupancy rates through targeted leasing efforts.
* Oversee maintenance programs to ensure properties are well-maintained and in compliance with regulations.
* Ensures that the appearance and physical aspects of the properties meet the Company's and owner's established standards through routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio.
* Implement preventative maintenance plans to extend the life of assets.
* Stay current with local, state, and federal regulations affecting property management.
* Ensure properties comply with all relevant codes, laws, and regulations.
* Identify and mitigate potential risks related to property management and ensure appropriate insurance coverage.
* Conduct market research and analysis to identify opportunities for property improvement and stay ahead of market trends.
BASIC KNOWLEDGE & QUALIFICATIONS:
* Bachelor's/Master's degree from an accredited college or university preferred in Business, Real Estate. or related fields.
* Proven experience in a leadership role with managing diverse properties.
* Proficiency in using property management software (preferably Yardi and/or Real Page), word processing, spreadsheet, and database management applications to complete and produce required reports and other employment documents.
* Strong financial acumen and analytical skills.
* Excellent communication and team management skills.
* In-depth knowledge of real estate laws, regulations, and market trends.
* Abilities to create and manage stakeholder relationships.
* 3 years minimum of relevant experience
SPECIALIZED SKILLS:
* Real Estate license required in specific markets, otherwise preferred.
* Industry certifications (e.g. CPM, CAPS, CAM, etc.) also preferred.
#LI-SB1
The salary range for this position is $120,000 - $135,000
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managedcommunities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
$120k-135k yearly Auto-Apply 2d ago
Community Manager
Firstservice Corporation 3.9
Assistant community manager job in Raleigh, NC
As a Community Association Manager, you will provide strong leadership and management direction on behalf of Board of Directors and FirstService Residential. This position will oversee the entire operation and consistently adhere to and execute the mission and vision of the Board and community. This position has oversight of all aspects related to the business and operations of the community. This role creates a single point of contact in the community, enhances communication and creates effective oversight of staff and operations. The CommunityManager has the sole duty of the day-to-day operations, legal compliance and overall oversight of the association and staff.
Your Responsibilities:
* Provide leadership and direction in the development of short-term and long-range plans. Develop recommendations for goals and action plans to achieve Board objectives. Lead annual goal setting.
* Review organization structure, s, and functions. Make recommendations to the Board as to any potential changes.
* Partner with public, private and volunteer organizations to provide community services when necessary.
* Support the activities of the various Board sub-committees.
* Knowledge of all Community Governing documents. Provide recommendations on revisions.
* Continual process of seamless connection between the Board of Directors and committees.
* Provide community leadership and guidance to ensure that the needs or desires of the homeowners are being addressed.
* In partnership with the Board, create, or cause to be created, and implement the annual working budget, subject to approval by the Board of Directors.
* Monitor and report on the monthly financial position of the association.
* Provide leadership to each meeting involving the Board of Directors in terms of agenda support and written and oral reports. Summarize the priorities of each meeting with appropriate follow up.
* Recruit, hire, train and supervise all community staff in accordance with the documented management plan, if applicable.
* Work closely with local emergency organizations to maintain established emergency and community evacuation plans as appropriate.
* As appropriate, confer with other departments, divisions and outside agencies, including community groups and organizations. Identify, develop and implement programs to meet community needs.
* Assess and monitor community needs: identify opportunities for improving service delivery methods and procedures and developing new programs. Implement programs or improvements.
* Attend and participate in professional group meetings. Stay abreast of new trends and innovations in the fields of communitymanagement and community programming.
* On-site visibility throughout the common areas and facilities.
* Understanding of all agreements for corporate implementation.
* Ensure adherence to master calendar, maintenance calendar, association budgets and subsidy program.
* Review corporation policies on an ongoing basis to ensure compliance with civil code, declaration and other requirements of governing institutions.
* Perform building inspections of interior and exterior of property and prepare action plan for opportunities.
* Shall at all times ensure due diligence for the protection of client's funds, property and assets against all reasonably foreseeable contingencies or losses.
* Regular attendance and punctuality
Skills & Qualifications:
* Bachelor's degree in business or related field from an accredited college or university, and three years' experience in Property Operations, Hospitality or Construction; or equivalent combination of education and experience. Must have any state specific certifications and licenses or they are preferable to not required by the state.
* A minimum of seven years of successful communitymanagement experience or equivalent professional experience in a related field, with at least 4 of those years responsible for a staff with a variety of expertise, background and job assignments.
* Management experience in a small or medium-sized organization including responsibility for more than one functional department or division preferred.
* Understanding of physical building management, Condominium law, financial planning and law affecting property management.
* Valid Driver's License and State Mandated Vehicle Insurance
* Commitment to obtain CPM, PCAM, ARM or AMS designations or equivalent.
Physical Requirements:
* Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
* Must be able to sit and stand for extended periods of time.
* Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
* Must have finger dexterity for typing/using a keyboard.
* Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
* Capable of working extended hours, to include evenings, weekends and holidays as necessary.
* This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
* Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
* Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.
* Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation:
$70,000 - $75,000 / annually
Disclaimer Statement:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
$70k-75k yearly 17d ago
Property Manager
Cottonwood Residential 3.5
Assistant community manager job in Raleigh, NC
Cottonwood Residential is looking to hire a Property Manager at Autumn Ridge Apartments in Raleigh, NC. Apply today!
Compensation & Benefits of a Property Manager
Competitive base pay and quarterly bonus structure!
Full health, vision, dental, life, and disability benefits - available within 1-30 days!
Generous 401k and HSA Company match!
Paid time off - eligible for 3 weeks (120 hours) in 1
st
year!
10 paid holidays!
Qualifications & Preferred Experience of a Property Manager
Minimum three (3) years of Property Manager or related experience required.
Strong leasing, sales, and/or customer service experience.
REIT (Real Estate Investment Trust) experience preferred.
National Apartment Leasing Professional (NALP) is preferred.
Entrata Core experience is a plus.
Knowledge of Fair Housing Laws is preferred.
Job Summary of a Property ManagerManaging and overseeing overall operations of the property, including maintenance and office functions.
Regularly communicating with residents, prospects, and vendors.
Effectively leading the property team to ensure efficient property operations on all levels.
Responsible for managing cost control and revenue programs, developing annual operating budgets, and developing strategic sales and marketing plans.
Cottonwood Residential has changed the industry by being one of the first apartment management companies to offer Self-Guided Tours which has redefined the customer experience. We will lean on your innovation, desire to learn, and ability to work hard to continue to improve the customer experience at our communities. Get excited to create an unforgettable experience for those who enter our doors because we can't wait to see you welcome customers to their Home at Last!
$33k-51k yearly est. Auto-Apply 28d ago
Assistant Property Manager | MAA Hermitage
MAA
Assistant community manager job in Cary, NC
Becoming a part of MAA is exciting and rewarding for those who enjoy working with a dynamic team. Join us as we exceed our residents' expectations of a place to call home.
Assistant Property Manager
Are you ready to take the next step towards being a leader on a team in the multifamily housing industry? At MAA, we believe that you are our differentiating factor - our competitive advantage. Our associates help transform properties into communities and apartments into homes. This position is for the super-organized person who enjoys working with people and helping prospects find their perfect home.
The Assistant Property Manager will be responsible for collecting rent and ancillary fees from residents, including collections of delinquent accounts; posting income and deposits; inspection of apartment homes after move-out; sales and customer service with current and prospective residents; leasing apartments; office management and support.
Qualifications
1-3 years of Assistant Property Manager and/or Leasing experience
Bookkeeping skills and/or experience
High school diploma/GED, Bachelor's degree preferred
MAA recognizes that talented people are attracted to companies that provide competitive pay, comprehensive benefits, and outstanding advancement opportunities. We offer a comprehensive benefits package* including, but not limited to, the following:
· Apartment Discount and Associate Renewal Cap
· Medical, Dental, and Vision Insurance
· Life and Disability Insurance
· Vacation, Sick Leave, and Holiday Pay
· Performance-based Incentives and Commissions
· 401(k) Retirement Plan
· Tuition Reimbursement
· Opportunities for promotion and internal career advancement
*
Eligibility for benefit plans and programs vary based on hours worked and length of employment.
We are committed to providing service excellence and value to those who depend on us at MAA. Our people-first approach has been transforming properties into communities and apartments into homes for over 25 years. As the largest owner-operator of multifamily apartments in the United States - we are established leaders in the real estate space - bringing tremendous opportunities to those looking to build their careers. We invite you to explore our Brighter View and find your place at MAA!
EOE M/F/V/D
Drug Free Workplace
Property Location:
MAA Hermitage
$28k-46k yearly est. Auto-Apply 28d ago
Assistant Property Manager
Benoit Mizner Simon & Co. Real Estate 3.7
Assistant community manager job in Raleigh, NC
Able to handle all aspects of a renovation process
Assist w/turnkey schedules, renovation schedules, and make ready status board
Reviewing all lease files to make sure they are in accordance with the ARP lease file audit program.
Perform collection of move-in monies and monthly rental payments on-site.
Perform evictions, utility cut-offs and landlord liens as required on delinquent rents.
Responsible for obtaining service contracts, vendor relations, process all vendor invoices and obtain certificates of insurance.
Ensure lease files are complete and being executed properly with proper income documentation.
Physically walk and inspect community on a regular basis; check on vacant units; conduct move in and move out inspections.
Coordinate with maintenance and make ready staff to ensure timely turn of apartments after move-out.
Process all invoices and security deposits as per company policy.
Maintain liability awareness to avoid resident conflicts and property loss
Requirements Requirements
Must have knowledge of HUD/Section 8 policies and procedures.
One-Site experience with affordable housing a plus
Two (2) years of previous experience required.
$29k-46k yearly est. 27d ago
Regional Manager- Property Management
Peak Living 3.9
Assistant community manager job in Raleigh, NC
Peak Living is currently seeking a qualified Regional Manager to join our team! Under the direction of the Regional Vice President, the Regional Managerassists in the development and monitoring of company policies and procedures related to property management; recruits, trains, develops, and supervises communitymanagers; and shares responsibility for maintaining the physical asset and performance of assigned properties.
At Peak Living, our employees love where they work. We are a full-service real estate management company with communities across the United States. Peak Living is uniquely positioned for growth as it continues rapid expansion through acquisitions. We believe successful growth is best achieved by developing high quality teams and empowering them in their roles to boost property performance.
Knowledge / Skills / Ability
* Must possess proven track record of successful regional property management experience and knowledge of property maintenance, property marketing, and insurance.
* Must have strong supervisory, personnel management and organizational skills.
* Ability to delegate and communicate property management methods.
* Ability to independently establish priorities, manage time effectively, and fulfill assigned objectives and projects.
* Ability to respond to and resolve unexpected problems and handle priority changes in a fast-moving, fluid environment.
* Demonstrated proficiency in Outlook, Excel, and Word.
* Good verbal and written communication skills.
* Ability to coach and lead onsite staff
* Ability to develop strong professional relationships with customers and vendors.
* Ability to comprehend legal documents and carry out related rent collections and lease management.
* Demonstrated understanding of property operations with emphasis on lease terms and contract enforcement, including collections.
Required Knowledge and Experience
* Experience with managing and leasing A Assets
* A minimum of five (5) years Regional Management
* College degree preferred. Professional designation (ARM, CAPS, CPM, etc.) is helpful but not required.
Supervisory Responsibilities
* The Regional Manager supports the Executive Vice President and supervises all assigned properties.
* Establishes and coordinates a communication system involving transaction and activities among CommunityManagers and the corporate office.
* Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company policies and directives;
* Monitors, assists, and makes recommendations to improve marketing activities; reviews occupancy status; recommends rent schedules.
* Reviews/audits property administrative, accounting, and maintenance areas to ensure compliance with established policies and procedures; approves all exceptions of same.
* Resolves resident relation issues.
* Inspects properties to ensure the highest standards are maintained; evaluates maintenance, grounds, and housekeeping operations in areas of efficiency. Conducts periodic inspection of vacant apartments for market-ready condition.
* Supervises and coordinates preparation of annual operating and capital budgets. Monitors and makes recommendations on budget performance and prepares monthly or quarterly summary report of same.
* Reviews and approves expenditures within specified budgetary guidelines. Negotiates and/or evaluates contracts and makes recommendations.
* Established/revises property management forms, reports, and manuals including updates, changes, and additions.
* Acts as primary liaison between Owner or Owner's Representative and Peak Living.
* Travel is required. Must have reliable transportation to conduct site audits. Ensure that all tax credit communities are in compliance
Peak Living offers a competitive compensation package including quarterly bonuses, health, vision, dental and life insurance and discounted rent program.
$65k-86k yearly est. 13d ago
Assistant Property Manager (Part Time)
Cubesmart
Assistant community manager job in Garner, NC
At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self-Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off*
* Competitive Hourly Pay & Bonus
* Paid Time Off - Vacation, Sick, & Holidays
* 401k Retirement Plan with Company Match
* Tuition Reimbursement
* Self-Storage Discounts
In your role at CubeSmart Self-Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Assistant Property Manager is responsible for….
Customer Service:
* Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service.
* Interacting face to face with customers, providing excellent service, and building rapport.
* Meeting monthly sales goals and metrics.
* Walking the property to perform lock checks and showing units to customers.
* Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.
Property Maintenance:
* Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
* Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
* Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
You'll love working here because…
YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US
Qualifications
You'd be great in this role if you have…
* A positive and outgoing personality with a passion for helping people.
* Experience in delivering high quality customer service to a diverse customer market.
* Basic computer skills.
We also want you to know that...
* You must have the ability to work Saturdays.
* Valid driver's license and insurance with access to reliable transportation used during the workday.
* While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
* Some locations may require Sunday hours
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
$28k-46k yearly est. Auto-Apply 29d ago
Assistant Property Manager
The Benoit Group
Assistant community manager job in Raleigh, NC
Able to handle all aspects of a renovation process
Assist w/turnkey schedules, renovation schedules, and make ready status board
Reviewing all lease files to make sure they are in accordance with the ARP lease file audit program.
Perform collection of move-in monies and monthly rental payments on-site.
Perform evictions, utility cut-offs and landlord liens as required on delinquent rents.
Responsible for obtaining service contracts, vendor relations, process all vendor invoices and obtain certificates of insurance.
Ensure lease files are complete and being executed properly with proper income documentation.
Physically walk and inspect community on a regular basis; check on vacant units; conduct move in and move out inspections.
Coordinate with maintenance and make ready staff to ensure timely turn of apartments after move-out.
Process all invoices and security deposits as per company policy.
Maintain liability awareness to avoid resident conflicts and property loss
Requirements Requirements
Must have knowledge of HUD/Section 8 policies and procedures.
One-Site experience with affordable housing a plus
Two (2) years of previous experience required.
$28k-46k yearly est. 60d+ ago
Assistant Property Manager
Lives2Residential
Assistant community manager job in Raleigh, NC
Property Name:
How you'll make an impact:
Support and work with the Property Manager to ensure the overall operational and financial success of the community.
Oversight and responsibility for all on-site accounting functions
Collaborate with the Property Manager on the objectives for the community and how best to achieve its goals, such as occupancy, marketing, expense control, and delinquency.
As the Assistant Property Manager, you'll ensure that each resident and employee experience is in line with S2 Residential's mission and core values.
What you'll do:
Lead by example on how to create an exemplary customer experience for all future and existing residents at the community.
Exhibit the ability to resolve any prospect or resident related concerns or objections as they arise.
Collect and account for all rents and other monies owed by applicants and residents.
Collect all rent by the 5th of the month and continue collection efforts for overdue rent daily.
Collect past due balances from former residents and manage debt collection company relationship.
Conduct resident move-out apartment inspections and complete deposit accounting.
Maintain all resident files, ensuring completeness and accuracy of all paperwork and documentation.
Follow-up with ALL prospects via phone call and email.
Process rental applications.
Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed and all apartments are inspected prior to day of move in.
Ensure the community is open and ready for business at scheduled time daily with morning opening duties complete prior to 9am.
Maintains relationships with vendors, residents, team members and associates on a professional level at all times.
In Property Managers absence, Assistant Property Manager aids in monitoring staff for the successful operation of the community.
Qualifications:
Two years+ of residential property management experience as an Assistant Property Manager.
Exercises leadership potential.
Must be consistently detail oriented.
Strong organizational skills.
Excellent written and verbal skills.
Ability to listen and understand goals.
Ability to think creatively and innovatively.
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) a plus
Knowledge of ResMan a plus
Have a complete understanding of Fair Housing and knowledge of other laws that apply to property management, such as Fair Credit Reporting Act, Americans with Disabilities Act, Landlord Tenant Law, and OSHA Standards.
Valid driver license and auto liability insurance is required
Must have reliable transportation
Personal Qualities:
Positive attitude
Outstanding customer service; able to consistently surprise and delight our residents
A true team player - willing to work and support at all levels
Our Hours:
9:00 a.m. to 6:00 p.m., Monday thru Friday; 10:00 a.m. to 5:00 p.m., Saturday; closed, Sunday. The Assistant Property Manager position requires the ability to work any of the seven days of the week, 52 weeks of the year. Hours of operation are subject to change on time of year and based on the Property's needs and resident activities.
Physical Demands:
Ability to climb up to four flights of stairs to access apartments.
Ability to walk several acres to tour community.
Some lifting; up to 25lbs.
Ability to sit or stand for long periods at a time.
Benefits we want to share with you:
Competitive pay with bonuses
Medical, Vision, and Dental insurance
Company-paid life insurance
401(k) with immediate vesting
PTO & Paid Holidays
Professional or Industry Certification Reimbursement
Employee Referral Program
Apartment Rental Discounts
The Perks:
Vacation Reimbursement after 1 year of employment
Company-sponsored events & team outings
Employee Assistance Program
Commissions- S2 has a competitive commission structure to reward you for your hard work
Training:
S2 Residential onboarding training program
Compliance training courses
Mentorship by peer
$28k-46k yearly est. Auto-Apply 60d+ ago
Assistant Property Manager
Trinity Partners
Assistant community manager job in Raleigh, NC
We are a full-service commercial real estate firm headquartered in uptown Charlotte, with offices in Raleigh, NC, Greenville, SC, Columbia, SC and Atlanta, GA. Our team of entrepreneurial real estate professionals works together to create success for our clients while fostering an engaging company culture and workplace.
For us, Property Management is about a singular focus: adding value for our clients. We have two clients: our owners and our tenants. Our building owners trust us to treat their investment as if we owned it. Our tenants deserve concierge-level service to ensure their experience in the building is best in class. That means our property Managers know how to build relationships and go the extra mile. They know how to work on a team; with a positive attitude and attention to detail.
Our Raleigh office is seeking an Assistant Property Manager to join our team. We're looking for an excellent communicator and proactive problem solver who isn't afraid to pick up a piece of trash in the lobby because they know how to keep our spaces looking their best. We'd love to talk to you if you think you fit the bill. Responsibilities
Develop and maintain positive owner/tenant relationships.
Generate move-in letters confirming the first month and subsequent monthly rent calculations.
Assist in maintaining monthly operating statements.
Assist in collecting all rents due according to lease agreements.
Work closely with Property Manager and Accountant to ensure that lease terms are understood and clarified with tenants as necessary.
Assist with CAM reconciliations.
Assist in negotiating service contracts under the direction of the Property Manager.
Prepare all purchase orders and tenant service requests (TSRs), obtain signatures, and forward copies.
Oversee all contracts including but not limited to cleaning, pest control, window cleaning, snow and trash removal, etc.
Ensure all managed sites are operating according to state and local building codes.
Track vendor and tenant Certificates of Insurance/COI, vendor contracts and amendments.
Maintain tenant request logs and ensure work order requests are addressed promptly.
Work with the Property Manager on tenant capital improvement and construction projects including tenant renovation projects, soliciting bids, and compiling bid comparisons.
Review and research aged receivables reports. Work with tenants and Trinity Accounting to clear up aged items.
Assist with monthly newsletters.
Handle other duties as assigned.
Requirements
Four-year degree from a college or university is required.
Two years of experience in commercial property management is required.
Accounting experience is required, including day-to-day activities of Accounts Receivable and Accounts Payable.
Ability to review a commercial lease and lease administration; management reporting and a solid understanding of CAM and CAM reconciliation procedures.
Proficiency with either MRI or Yardi property management software is preferred.
Word and Excel are required.
Experience with accrual-based financials is preferred.
$28k-46k yearly est. 60d+ ago
Assistant Property Manager
Highwoods Careers
Assistant community manager job in Raleigh, NC
As a Highwoods Assistant Property Manager, you will support the property management team, managing approximately 2 million square feet of Class A Commercial Office Hi-Rise and Mid-Rise suburban buildings. You will help ensure that the buildings are well-maintained and effectively run. This position will represent Highwoods professionally to customers, vendors, and the public while championing efforts to enhance the customer journey and foster a customer-centric culture.
KEY RESPONSIBILITIES:
Build strong customer relationships by proactively addressing customer concerns and inquiries, demonstrating a positive attitude and dedication to providing exceptional service.
Assist with customer relations opportunities to promote open communication and trust between Highwoods and our customers.
Assist with efforts to help drive customer retention and increase overall customer satisfaction.
Help ensure the strong financial performance of the assets within the assigned portfolio.
Assist with researching, preparing, and implementing annual budgets including coordination of certain revenue, operating expenses, and capital expenditures for building improvements.
Review and code invoices and submit for approval.
Assist with managing capital improvement projects as needed.
Look for and offer recommendations to reduce operating expenses.
Assist with negotiating and managing vendor contracts and managing vendor services on-site.
Conduct regular property inspections to prevent problems/identify opportunities.
Adhere to company, division and department policies and procedures and ensure property compliance with OSHA standards, building codes, regulations, and governmental agency directives.
Assist with review and monitoring of daily work order report and weekly outstanding work order report.
Initiate customer billings as needed.
Help with coordination of customer move-ins and move-outs; following up as needed on punch list inspections.
Assist with assuring optimal functioning of building systems (example, HVAC, fire/life safety, elevators, and security systems)
Review and understand leases related to assigned portfolio.
Assist with coordinating customer projects and follow-up on customer work requests.
Identify and implement procedures to minimize insurance risks.
Responsible for the field activities associated with a property or portfolio of properties
Field, track and respond to customer service requests in a timely and thorough manner
Assist with Accounts Receivable as needed
Be available as needed on a rotating basis to perform on-call duties and maintain a status of active communication
QUALIFICATIONS/KNOWLEDGE, SKILLS, ABILITIES:
Proactive attitude and a genuine passion for delivering exceptional customer experiences.
Effective organization and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
Strong interpersonal skills, including the ability to communicate effectively with diverse stakeholders and build positive relationships.
Proactive mindset with a focus on continuous improvement and problem-solving.
High level of professionalism, integrity, and discretion in dealing with sensitive information and situations.
Detail-oriented and analytical, with the ability to review leases, financial statements, and operational reports with accuracy.
Flexibility and adaptability to changing priorities and environments.
Excellent written and oral communication skills, with proficiency in MS Office and internet applications.
Knowledge of basic business practices.
Willingness to obtain North Carolina Real Estate License.
EDUCATION/EXPERIENCE:
Bachelor's degree preferred or an equivalent combination of education & experience will be considered.
2-4 years' experience in full service commercial property management highly desirable.
Budgeting or other financial experience preferred.
Why Join Our Team
At Highwoods you will be part of our people-focused culture, which is a supportive environment where your growth and success are as important as that of our customers. With our customer-centric design, everything we do is driven by the goal of delivering greater value to our customers, their teams and our shareholders. We build and operate spaces that are more than workplaces; they are vibrant parts of the community where success and creativity flourish.
What Sets Us Apart
As part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic world of commercial real estate. Every member of our team plays a role in defining and upholding this culture-it's not just words on a page, but a way of working and living every day. We are more than just a commercial real estate company-we are in the business of creating remarkable workplaces that inspire and support growth, community and connection.
Our mission is to build environments and experiences that empower our teammates and customers to achieve more together. When you join Highwoods, you'll bring your unique skills, experiences, and values to life through our shared mission. Together, we create a thriving workplace where every teammate has the support and opportunity to make a meaningful impact.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS:
This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, and video conferencing equipment. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work is of a general office nature; while performing the duties of this job, the employee is regularly required to sit, talk, hear, and see; required to use arms and hands to reach; typing on computer keyboard and using phone is required. May occasionally lift, push, or pull up to 25 pounds. Ability to read, understand, and to communicate information and ideas clearly in writing and orally is required.
$28k-46k yearly est. 40d ago
Assistant Community Manager
The Bainbridge Companies 3.9
Assistant community manager job in Cary, NC
Reports to: CommunityManager Supervises: No one (or property staff in the Property Manager's absence) Wage Status: Hourly (Non exempt, eligible for overtime)
At Bainbridge, we believe the #1 thing we do every day is lease apartments. This position is for the super-organized person who enjoys working with people and helping prospects find their perfect home. As second in command under the Property Manager, this position will be responsible for keeping all resident files up-to-date in OneSite, accounting for rents paid through the resident portal, handling delinquent residents, reviewing and approving the Final Accounting Statements (FAS), and preparing and delivering legal and formal documents. As the Assistant Property Manager, you will also assist with the turnover process with new leases and lease renewals.
Qualifications
Each duty must be performed with the focus and accuracy it requires. The essential knowledge, skills and abilities you need are outlined below. Reasonable accommodations may be made to enable individuals with disabilities to perform the job's essential functions.
Responsibilities
• Show, lease and move in prospective residents.
• Maintaining an excellent customer service relationship with residents, vendors, co-workers and the community.
• Stay on the cutting edge of market conditions, trends and product knowledge in the community and competitive communities; ensure same knowledge in leasing staff.
• Oversee and direct efforts to maximize rental income and high occupancy through sales and marketing plans.
• Adhere to the Standard Operating Procedures.
• Play role in achieving community financial goals with assisting in the development, preparation and administration of the community's capital and operating budgets.
• Provide clerical and phone support.
• Monitor the timely receipt and reconciliation of rent collections and ensure landlord/tenant statutes are followed.
• Review and approve Final Accounting Statements (FAS), ensuring all are timely and comply with state law and all changes are necessary and accurate as stated on the Move Out Inspection Report and company standards.
• Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed and all apartments inspected and compliant with established standards prior to move-in.
• Prepare and deliver all legal and formal notices in accordance with state law and company standards, including but not limited to late notices, change in term notices, and lease violations.
• Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to the Property Manager.
• Input all cash receipts to appropriate income accounts in OneSite and prepare and generate list of deposit receipts and amounts in accordance with company standards.
• Complete all OneSite computer training sessions and other OneSite processes in accordance with operational policies and procedures.
• Initiate all necessary evictions by preparing copies and forwarding all appropriate paperwork for legal evections or other legal proceeding; ensure all evictions and legal proceeding are followed through to completion.
• Conduct resident move-outs in accordance with state law and company standards.
• Maintain all account records and transactions including NSF's, rent allowances, concessions, rent increases and other management approved debits and credits in OneSite.
• Ensure timely collections of all rent receipts through the preparation and distribution of delinquency reports to the Property Manager.
• Communicate effectively with owners, residents, vendors and co-workers.
• Assist and ensure all customer complaints are handled promptly and appropriately.
• Adhere to established company standards for screening applicants for residency.
• Participate in planned resident activities.
• Complete accounting Pre-Close and Month End Reports.
• May be responsible for entering in invoices for payment, if applicable.
• Monitor, follow up and maintain accurate information with all In House Collections, accordance with company standards.
• Prepare write offs on a monthly basis for the Property Manager's approval.
• Other tasks or duties as assigned by supervisor.
Requirements
Education • A High School education or equivalent is required; a college degree is a plus but not a requirement. • Ability to fluently read and write English. • Accurately perform intermediate mathematical functions and use all on-site resident management software functions.
Professional Experience • At least two years of experience in residential property management or a related field is required.
Attendance/Travel • Ability to work any of the seven days of the week, 52 weeks of the year. Our property staffing limitation makes it critical for you to work your scheduled hours consistently as well as overtime if necessary when requested. • Ability to serve on-call, as scheduled or as necessary. • Ability to travel to attend various company gatherings either in the general vicinity of your home, property or in another state.
Licenses/Equipment • Valid driver's license and current automobile insurance are required; the position requires own vehicle to fulfill all of the job's functions.
Skills Skills include an excellent ability to manage and motivate others; and effective communication with residents, prospects, co-workers, and vendors.
Other essential skills included but are not limited to: • Excellent communication skills • Strong administrative and organizational skills • Strong time management skills and ability to prioritize wisely • Strong customer service orientation • Good understanding of basic accounting practices • Knowledge of on-site maintenance requirements, including dealing with vendors and contractors • Ability to close a sale • Ability to drive and access to a car • Knowledge of state law as it relates to handling of Security Deposits and other resident-related fees and charges
Computer Skills • Basic computer and Internet knowledge • Intermediate knowledge of MS Word and Excel; proficiency with Outlook • Ability to operate and understand personal computer functions and company-utilized software packages
Learning and Development • Commit to ongoing professional development and career growth
Career Apparel • Must wear career apparel based on defined company standards
The Bainbridge Companies is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$26k-40k yearly est. 15d ago
Part Time Assistant Manager - Storage Property
Absolute Storage Management
Assistant community manager job in Sanford, NC
Job Title: AssistantManager aka Client Happiness Hero & Master of Multitasking
Schedule: ~20 hrs/week
Traits We Admire
Are you someone who is impatient and has a high sense of urgency when it comes to getting the job done? You would enjoy rooms full of spinning plates and can look busy even when sitting still. Does the ability to read others and intuition come naturally to you? Those who know you well would describe you as social, open and approachable. You describe yourself as empathetic, outgoing, and very effective in the handling and dispersing of information. You are a naturally curious person who is self-sufficient and enjoys doing a variety of tasks at one time.
Our Core Values: Values at Absolute
Leadership
Integrity
Communication
Teamwork
Excellence
Dedication
Our Culture: The Heartbeat of Absolute
We believe culture is the beating heart of every business. At Absolute, we pride ourselves on our familial, peer-to-peer work culture. We value a friendly and respectful work environment in which work-life balance is appreciated and supported. We believe that empowering team members to make decisions based on their expertise and experience promotes innovation. The next great idea can come from anyone. At the same time, we believe in the power of counsel, mentorship, and advice. Our leadership is always available to help team members make the best decisions for our organization and we have created easy and innovative ways to help our team members interact and exchange ideas with others throughout the company. Providing opportunities for growth and recognition is a top priority for Absolute.
Assist customers with renting units in-person, via phone, and through other advertising/marketing opportunities; enhance sales through rentals, insurance and moving supplies
Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes
Resolves issues professionally and positively
Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion
Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed
Monitors rates, specials, and revenue-related factors
Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits and completing auctions according to policy and laws
Perks
Performance-based bonuses and incentives
Regular team recognition events and awards
The occasional “unofficial” title change to “Project Maestro”, “Tenant Relations Guru”, “Training Titan”, “Office Dynamo” or “Operations Overachiever” for Top Performers
Voices from Within: Team Member Insights
“When I started at ASM, I was looking for a place to learn and grow in my career. What I have found is so much more than that. Thanks to ASM's support and guidance, I have been able to take on challenging projects and develop new skills, taking my career to the next level. ASM fosters growth through training exercises and provides continuous education, allowing me to achieve my goals! I truly feel at home with ASM!”
- General Manager, with Absolute since November 2021
Job Snapshot - Key Aspects of the Role
Assist customers with renting units in-person, via phone, and through other advertising/marketing opportunities; enhance sales through rentals, insurance and moving supplies
Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes
Resolves issues professionally and positively
Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion
Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed
Monitors rates, specials, and revenue-related factors
Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits and completing auctions according to policy and laws
Property Hours
Monday - Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed
Brainy Stuff: What Makes Our Hearts Flutter
High school diploma/GED required
Experience in sales or retail environment preferred
Experience in fast-paced, customer service-related environment preferred
Property Manager: At least one year of experience in property management experience preferred
*A background + MVR screening will be conducted at time of hire.
*For positions that involve driving, a valid driver's license and reliable transportation are required
$28k-46k yearly est. 3d ago
Assistant Property Manager
AGPM 3.6
Assistant community manager job in Raleigh, NC
About the Company
Headquartered in Orlando, FL - AGPM, LLC is a prominent national real estate development, investment, and management company that owns and operates premier multifamily residential developments and commercial assets throughout the United States. AGPM, LLC specializes in the acquisition of general partnerships and investor limited partnership interests.
As an owner/operator of premier multifamily assets and developments, AGPM, LLC is highly invested in our Team Members and the company offers an incredibly competitive benefit and compensation package; including, but not limited to:
Base salary + Performance-based Bonuses - 2 times per year.
Significant Discount for rental units.
Flex Time.
Comprehensive Medical, Dental, Vision.
401k + Employer Match.
Short Term Disability coverage.
Life Insurance.
A generous PTO Plan and Company Paid Holidays.
Paid Early Release for Company Holidays.
AGPM, LLC is an equal opportunity employer. We promote an inclusive environment that celebrates diverse perspectives, backgrounds, and skills to best serve the communities in which we operate. AGPM fosters a learning community where employees are teachers and learners who share their knowledge to enhance each other's growth within the company.
For additional information about AGPM, LLC - please visit our website at *******************
Requirements
Successful candidates will possess the following skills/experience:
Job Description:
Assists the Property Manager (PM) with all aspects of operational procedures including the daily oversight of all maintenance personnel.
Manage affordable housing waitlist(s).
Screen and review applicants for eligibility for tax credits (LIHTC) and/or Section 8.
Perform additional background/credit screenings on applicants.
Complete move-ins under LIHTC and S8 parameters.
Manages HQS inspections/repairs.
Oversees equipment repairs and status updates.
Manages general building maintenance operations.
Track, maintain, and schedule in-house resident maintenance repair requests, as well as repairs requiring external vendors.
Prepare and release vendors via work authorizations ensuring that all approvals are in place pursuant to pre-established thresholds.
Maintains frequent resident engagement which includes resident follow up and timely responses (e.g., email, phone, etc.).
Supports, tracks, and assists both the site team(s) and PM on agency-specific regularly inspections (i.e., REAC, MOR, API, etc.).
Tracks and logs vacant apartments; follow up with PM to schedule and prepare make-ready process.
Works alongside PM reviewing MOR report information especially when explaining collections, legal/arrears, and bad debt matters.
Additional Knowledge, Skills, and Abilities:
Must have tax credit (LIHTC) and Section 8 experience.
Must have strong knowledge of affordable housing programs and requirements.
Must be proficient in Microsoft Office applications.
Proficiency in Yardi required.
Experience in multifamily property management having served in administrative or APM-specific role(s).
Must display ability to complete tasks/projects on-time.
Ability to collaborate with people and manage administrative projects.
Must possess exemplary customer service skills.
Must be able to multi-task well, all within specific time constraints.
This position requires organization and great attention to detail.
$27k-43k yearly est. 15d ago
Apartment Manager
Meredith College 3.8
Assistant community manager job in Raleigh, NC
Notice: If you are seeing this position posted on a job board other than the official Meredith College career posting page, please know that any pay range included is not authorized or approved by Meredith College and may not reflect the actual pay rate for the position.
The Apartment Manager (AM) provides apartment residents with professional guidance and supervision in a living-learning environment as they develop during their time at Meredith. The AM is a live-in professional staff member responsible for the overall functioning of the Oaks Apartments. The primary responsibilities include initiating, implementing, maintaining, and evaluating efforts in the residential area that will result in educational, social, and cultural growth for the individual student and the entire living community. The AM at Meredith College is responsible for fulfilling various tasks across the areas of staff supervision, community development, crisis management, administrative duties, and facilities management. This position serves as a catalyst for student engagement in the Oaks Apartments and role models daily interactions with students for student staff.
Specific responsibilities of the position include:
I. Administrative duties
A. Maintain a minimum of 12 office hours per week in the Oaks office.
B. Work 5-10 hours in the Office of Residence Life each month.
C. Partner with the Director of Residence Life to manage the apartment budget.
D. Attend weekly Residence Life staff meetings.
E. Complete paperwork tasks including apartment condition reports and monthly reports.
F. Utilize Ellucian Colleague to manage resident records. Maintain accurate occupancy information.
G. Check Residence Life office mailbox daily.
H. Check email on a regular basis for announcements, updates and resident concerns.
I. Distribute information to student staff and residents in a timely manner.
J. Administrative duties as assigned.
II. Facility management
A. Walk through each floor of the building(s) on a weekly basis to ensure the safety and security of the residents.
B. Promptly notify Facilities Services of safety and/or maintenance concerns.
C. Collaborate with Facilities to assist appliance contractors with service calls.
D. Conduct health and safety apartment and room inspections with the student staff each semester.
E. Maintain an effective working relationship with the housekeeping staff.
F. Assist residents in communicating with Facilities Services to ensure room repairs are completed in a timely manner.
G. Regularly monitor the door access system to ensure security and notify appropriate personnel when malfunctions occur.
III. Community advocate
A. Understand Meredith's Honor Code and apartment policies.
B. Maintain an office that is welcoming and inviting to residents.
C. Identify and encourage student involvement in campus leadership opportunities.
D. Educate residents about policies and procedures.
E. Support the campus community by attending and participating in events and programs offered on campus and assisting with Meredith traditions.
IV. Staff supervision, training and evaluation
A. Supervise Oaks student staff.
B. Lead Oaks staff meetings.
C. Conduct bi-weekly one-on-one meetings with student staff.
D. Conduct evaluations of student staff.
E. Assist in coordinating and presenting staff training for the fall and spring semesters.
V. Crisis management
A. Assess crisis situations and develop a plan for resolution in consultation with the Director of
Residence Life and Dean of Students as necessary.
B. Assist residents with conflicts including apartment mate and personal conflicts.
C. Follow-up with residents who have exhibited signs of crisis or distress and those reported to the Offices of Residence Life or Dean of Students.
D. Communicate resident concerns and updates in a timely manner to the Director of Residence Life and Dean of Students.
E. Maintain relationships with Campus Police, the Counseling Center staff, Dean of Students team, and Facilities Services.
F. Serve on the campus Incident Management Team.
VI. Staff recruitment and selection
A. Participate in marketing the student staff positions on campus.
B. Recruit candidates through encouragement cards, personal contact and by completing references.
C. Serve as interviewer for individual student staff interviews.
D. Assist with Residence Director selection through interviews and evaluation.
VII. Professional and Career Development
A. Identify areas of interest and work with appropriate offices to gain new skills and experiences.
B. Take an active approach toward career development such as advising an organization, assisting with college events and programs, and attending college- sponsored workshops.
C. Participate in Residence Life staff In-Service training.
Qualifications:
Bachelor's degree required. Master's degree in Higher Education, College Student Personnel Administration or related field desired. Minimum of two years' experience as a Resident Assistant, involvement in Residence Hall Association, or other relevant leadership experience. Must have experience with Microsoft Office and Google suite.
The position is full-time, 12 months. The Apartment Manager is compensated with a full-time salary, College benefits, a meal plan while school is in session, a live-in apartment including local phone, utilities, a laptop computer with internet access, and a campus parking permit.
Required Documents:
* Cover Letter
* Resume
How much does an assistant community manager earn in Durham, NC?
The average assistant community manager in Durham, NC earns between $20,000 and $61,000 annually. This compares to the national average assistant community manager range of $24,000 to $66,000.
Average assistant community manager salary in Durham, NC
$35,000
What are the biggest employers of Assistant Community Managers in Durham, NC?
The biggest employers of Assistant Community Managers in Durham, NC are: