Assistant Community Manager
Assistant community manager job in Issaquah, WA
$26-$29/hour plus incentive bonuses!
Sares Regis Group of Newport Beach, California, is a privately held real estate development, investment and management firm that focuses on commercial properties and multifamily communities in the western U.S. Since its founding in 1993, SRG has developed and acquired more than $7 billion in commercial and residential assets. The company manages a combined portfolio of approximately 25 million square feet of office and industrial space and 42,000 apartment units.
OPPORTUNITY: ASSISTANT MANAGER - ISSAQUAH, WA
**DAYS REQUIRED: SUNDAY - THURSDAY**
Sares Regis Group is seeking an experienced property management professional to work at our beautiful 201-unit community, Lakemont Orchard! This is a great career opportunity in an ideal location!
ADDITIONAL DUTIES AND RESPONSIBILITIES:
• The Assistant Community Manager assumes the Community Manager's supervisory responsibilities in his/her absence.
• Assists in the training and development of the team, assists in schedules of employee work times.
• Reviews daily rent recommendations and proactively identifies opportunities to maximize income.
• Collects current and delinquent rent in accordance with company and property policy. Implements timely legal action, including court appearances. Posts invoices; uses purchase orders; Codes invoices with correct General Ledger (GL) coding; submits security deposit reconciliation timely.
• Reviews move in and move out files for thorough and accurate completion; verifies information is timely and accurately entered into the property software system.
• Completes or verifies completion of accurate and timely weekly reports. Reviews monthly financial reports with the property manager; assists in completing variance reports.
• Assists the Community Manager in resolving resident and prospective resident conflicts.
• Reads, follows, and implements the company and employee handbooks, property policy manuals, and any other governing documents.
QUALIFICATIONS
• Must have 1 year of related property management experience with ability to pass fair housing exam.
• Fair housing certification required.
• Yardi, Reliant Parking, RentCafe experience preferred.
• Ability to effectively communicate both written and verbal.
• Ability to calculate figures and amounts such as: discounts, interest, commissions, proportions, percentages; ability to apply concepts of basic math.
• Ability to work independently without direct supervision.
• Must have knowledge of operations software used at the property level; Outlook, Internet software, EXCEL, and WORD.
• Current driver's license and auto insurance.
• Able to work weekends and overtime as job requires.
Salary range is $26.00-$29.00/hour. We offer a competitive compensation package that includes a 401(K) match, rental incentive and renewal compensation, bonuses, and rental discounts depending on location. Regular full-time employees who work between 30-40 hours a week are eligible for medical, dental, vision, other voluntary benefits and vacation accrual. Sick time accrual is provided in accordance with law.
PLEASE APPLY ONLINE AT:
SARES REGIS CAREERS WEBSITE
EQUAL OPPORTUNITY EMPLOYER
All positions contingent on completion of successful background screen and drug test.
Property Manager
Assistant community manager job in Bellevue, WA
At SRM, we're more than developers - we're community builders. As a full-service real estate development, construction, and investment firm, we specialize in multi-family, senior housing, affordable, and mixed-use projects that bring lasting value to residents and neighborhoods across the Western United States.
SRM is seeking a motivated, customer-centric Property Manager to lead a 135-unit multifamily affordable community. You'll oversee daily operations, team leadership, leasing, resident relations, maintenance coordination, and financial performance while driving compliance, efficiency, and an exceptional living experience.
Job Duties & Responsibilities
Leadership & Team Management
Lead, hire, train, and develop the on-site team, managing performance, employee relations, and payroll accuracy in partnership with HR.
Financial Oversight
Manage rent collection, accounting tasks, accounts payable, and utility/rentable item charges.
Prepare and manage the operating budget, control expenses, and complete required property-level reporting for leadership.
Deliver financial and variance reports as needed.
Leasing Strategy
Drive leasing, marketing, promotions, pricing, and social media efforts.
Lead revenue management and oversee leasing activity, screenings, lease administration, and compliance with HUD and voucher programs.
Resident Relations & Retention
Provide exceptional service, resolve resident concerns, and oversee renewals and retention strategies.
Manage community programs, events, partnerships, and move-out processes.
Compliance & Risk Management
Ensure compliance with company policies, regulatory requirements, and tax credit programs.
Maintain accurate resident and property data in Yardi and support required reporting.
Maintain relationships with housing authorities and conduct regular property inspections.
Maintenance & Operations
Oversee maintenance, work orders, unit turns, preventive maintenance, and capital projects.
Ensure timely, high-quality operations and effective collaboration with the Maintenance team.
Required Skills & Experience
5+ years of property management experience with supervisory responsibilities.
Proven experience managing multifamily communities, including affordable housing compliance.
Strong background in accounting, budgeting, financial reporting, and operational oversight.
Demonstrated success in leasing, marketing, occupancy management, and resident relations.
Proficiency in Yardi and Microsoft Office Suite.
Strong written and verbal communication skills.
Ability to be on call for after-hours needs or emergencies.
Preferred Skills & Experience
Bachelor's degree in Business, Real Estate, or related field.
Experience with HUD, fair housing, Section 8, and tax credit programs.
ARM (Accredited Residential Manager) or CPM (Certified Property Manager) certification.
Physical Requirements: This position is an office-based role that will require frequent sitting and computer use. This position may require occasional lifting of office materials up to 25 pounds and the ability to conduct property inspections, including climbing stairs and walking the grounds.
Travel: 0-10%
The base salary for this position in the Greater Seattle area is $94,100 - $109,900. SRM offers a comprehensive benefits package that includes medical, dental, and vision coverage, paid time off, a retirement savings plan, and professional development opportunities.
SRM is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, sexual orientation, age, marital status, religion, disability, or protected veteran status.
Regional Property Manager
Assistant community manager job in Redmond, WA
Our growing client is looking for Regional Property Manager! Full Service Seattle Redmond based Property Management Organization with a considerable footprint in the PNW is looking for you. If you are Regional Property Manager that wants to grow or maybe you are looking for a great leadership team then we need to talk. With the support of this leadership team, to will help you recognize your full potential. You will enjoy a hybrid schedule. Base is 81K with a potential to grow to 90K in a short time, plus a bonus structure and great benefits.
For an in depth look at this position please feel free to send a confidential resume to ********************
Assistant Property Manager
Assistant community manager job in Seattle, WA
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
As an Assistant Property Manager at Hines, you play a key role in facilitating the smooth day-to-day operations of the property, while providing the highest quality hospitality experience. The successful candidate will be organized, have an eye for detail and a passion for delivering exceptional customer service. At Hines, delivering an exceptional experience means combining a hospitality culture with real estate knowledge to maintain spaces conducive for high level scientific research. Responsibilities include, but are not limited to:
Operations:
Handle administrative tasks and maintain vendor relationships for all activities related to the physical operation of the property.
Performs routine property inspections and initiate work requests to ensure the property is well-maintained and aesthetically pleasing.
Manage the physical space and daily operations for assigned site(s).
Coordinate projects, complex requests, and multi-trade work orders.
Plan and coordinate installation and maintenance of assets housed within assigned site(s).
Assist with collecting and analyzing operational data to provide accurate reporting and insights for services, work order productivity, cost savings, and improvements.
Assist in managing the property's financial activities.
Ensure compliance with all government, industry, regional and company required programs, objectives, and policies.
Assist with the direction of emergency procedures including but not limited to:
Executing emergency plans and practice drills
Monitoring emergency equipment
Leading and/or assisting with evacuations, bomb searches and life safety alarms as deemed reasonable and prudent
Acting as fire/life safety director while assisting emergency authorities and response teams
Hospitality / Leadership:
In accordance with the firm's leadership principles - train, mentor, and continuously develop all property personnel in providing a best-in-class hospitality experience.
Assist with leading a cross-functional team, including third-party service providers, in the delivery of Hines' Hospitality Standards.
Assist in coordinating unique event programming with a focus on creating and maintaining a community atmosphere.
Ensure property engagement and service offerings are aligned with Hines' service level standards.
Ensure all corporate objectives and policies are met.
Qualifications
Minimum Requirements include:
Bachelor's degree from an accredited institution with a focus on business administration, hospitality, real estate, or in a related field preferred; high school diploma required.
2+ years professional work experience, with supervisory experience strongly preferred.
Financial experience including profit and loss (P&L) responsibility, budgetary oversight, cost analysis, and management of service contracts and arrears.
Proficient in Microsoft Office software.
Successful completion of the Hines Property Management Training Program or equivalent real estate knowledge.
Passion for working with people, creating amazing experiences, and leading with a hospitality mindset.
High degree of emotional intelligence with proven ability to think creatively in all job responsibilities.
Solution-oriented with strong organizational, analytical and project management skills.
Maintain composure and professionalism at all times.
Excellent interpersonal, verbal, and written communication skills utilizing proper punctuation, grammar, diction, and style.
Eager to be a part of a fast-paced and dynamic work environment.
Takes initiative and is a proactive leader always focused on continuous improvement.
Work indoors approximately 95% of the time and outdoors 5% of the time.
Use olfactory, auditory, and visual senses to inspect building(s) and detect emergency alarms.
On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings.
Ability to lift up to 25lbs.
Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters.
Transfer properties and work overtime as business needs deem appropriate.
Compensation: $81,800 - $102,200
Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
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Auto-ApplyAssistant Community Manager - Affordable
Assistant community manager job in Edmonds, WA
Community:
Ballinger
Number of Units:
94
Assistant Community Manager - Affordable
OUR COMPANY:
At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,500 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.
Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture.
ABOUT THIS ASSOCIATE:
Fairfield properties are known for our visible and available on-site staff that keep our residents loving where they live. Our Assistant Community Managers are critical members of our sales and management team that maintain these high standards with a customer-centric mindset.
Together with the Community Manager, this Associate works to ensure the property's revenue and profit targets are met while maintaining best in class standards for customer service and high retention for our residents. Assistant Community Managers are responsible for cultivating and managing the resident experience while supporting the property's accounting needs and leasing policies.
This is a busy, exciting job for a candidate that is eager to apply their superior leasing and marketing experience into the next step of their career in property management. This position reports to the on-site Community Manager and successful associates may be promoted to more senior positions on the Property Management team.
WHAT YOU CAN EXPECT TO DO IN THIS ROLE:
ACCOUNTING & BOOKKEEPING
Maintain all property accounting and reporting, including collecting and posting rent, financial and leasing reports, month end, pre close, bank deposits and ensuring a balanced rent roll.
Prepare monthly close-out and financial reports.
Process invoices for payment.
Collect rent, fees, and other payments.
Complete bank deposits, dispositions, and account reconciliations.
Use property management software such as Yardi to record, track, and report on all financial workings of the community.
AFFORDABLE COMPLIANCE
Gather and follow up on all verifications of income, as required for LIHTC and/or HUD programs.
Monitor correct usage of income and rent limits as well as utility allowances.
Walk units to prepare for state required inspections.
Maintain positive relationship with local housing authority.
CUSTOMER SERVICE & SALES
Use your leasing and sales experience to lease apartments.
Promote resident satisfaction and retention by regularly responding to complaints, questions, and requests in a timely manner.
Take all appropriate action to resolve and address service issues.
TEAMWORK
Cheer, lead and mentor our leasing team. They will look to your guidance and experience related to leasing, closing, marketing, apartment files, and resident retention.
Work closely with the Community Manager regarding all property operations.
WHAT YOU'LL NEED ON DAY ONE:
Minimum of one year of residential leasing, sales and/or property management experience required.
Minimum of one year of LIHTC experience required.
Experience in leadership and supervising a staff preferred.
Experience using Yardi or other related property management accounting software
Strong knowledge of Microsoft Outlook, Word, and Excel.
Strong math and accounting skills.
Understanding of financial statements (budget, financial reports, accounting information, etc.).
Strong understanding of federal, state, and local fair housing laws and provisions.
High school diploma or equivalent required.
Housing Credit Certified Professional (HCCP) Designation preferred.
Knowledge of Low Income Housing Tax Credit (LIHTC).
Knowledge of IRS 8823 guide and HUD 4350.3 manual.
Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) designation preferred if HUD property.
A valid driver's license may be required.
Ability to work a flexible schedule to include weekends, evenings, and some holidays.
#LI-MARSHALL
Estimated Rate of Pay:
$25.12 - $30.09
This position is non-exempt; the range above reflects hourly rates.
The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:
Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
Matched 401(k)
Medical, dental & vision insurance
Flexible spending account
Life insurance
* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.
Auto-ApplyAssistant Community Manager - Bella Vista
Assistant community manager job in Renton, WA
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
Bella Vista has an immediate opening for an experienced Assistant Community Manager! Our team members are high performers that care about customer service and exceed expectations. The Assistant Community Manager plays a critical role in our success.
Bella Vista is a 182 unit garden style community located along Lake Washington in Renton. With meticulously landscaped grounds and beautifully designed amenities, these spacious apartments and townhomes are built to showcase the beauty of the PNW.
Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.
JOB DESCRIPTION
In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.
What your day might look like
* Being part of a team and having fun while providing excellent customer service
* Collecting and posting rent, fees, and other payments, preparing daily bank deposits and processing invoices and payables. Stay up to date on rent assistance policies and programs from federal, state, and local governing offices.
* Assist the leasing team in touring apartments with prospects both virtual leasing and in-person tours
* Reviewing and submitting invoices from vendors, contractors, and service providers for payment.
* Process resident move-outs by reviewing lease terms and notice requirements and processing the disposition in accordance with established procedures and legal requirements.
* Respond to resident questions, concerns, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
* Partner with the on-site office team and marketing team to create safe, social distant activities and events for residents.
* Acts as the on-site supervisor in the absence of the Community Manager.
What we are looking for
* Previous property management experience is required, fee management preferred
* Proficient in MS Office Suite and Yardi/OneSite software highly desired but not required
* Being financially savvy; previous experience in creating/adhering to budgets, fiscal reporting
* Excellent communication skills: ability to read, write and communicate effectively
* High level of professionalism in both manner and dress
* A high school diploma or equivalent and professional knowledge of business discipline are required.
What sets us apart: Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long term career opportunities. If you're looking for more, we're looking for you!
* Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
* Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
* Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
* Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
* Follows the Company's established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
* Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
* Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
* Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
* Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community's performance, and responding to owner requests as needed.
Physical Demands:
* Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
* Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
* Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
* Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
* Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays.
#LI-KL
The hourly range for this position is $26.00 - $28.00
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Auto-ApplyAssistant Community Manager
Assistant community manager job in Seattle, WA
Job Details Seattle, WA $25.00 - $30.00 HourlyDescription
Who We Are
Redwood Communities, Inc. (“Redwood Communities”), an affiliate of Redwood Housing, is a multifamily property management organization that manages affordable housing communities throughout the country. To date, Redwood Communities has assembled a best-in-class team that currently manages a growing portfolio of properties and has built strong working relationships with government agencies and leading non-profit organizations to raise the standard of living for our communities.
Benefits
Exceptional medical benefits: We cover more than 90% of medical premiums, and employees have the option of a 100% employer-paid HSA medical plan.
100% company paid dental and vision benefits for employee coverage.
Healthcare and dependent care flexible spending accounts.
Company paid life insurance, AD&D
Best-in-class voluntary insurance benefits.
Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 6% contributed by the employee.
Employee assistance program (EAP) with 24/7 counseling services.
3 weeks of paid time off each year.
12 paid holidays each year & 1 floating holiday.
About the Position
The Assistant Manager supports the Property Manager in the day-to-day operations of the community, ensuring compliance with HUD and other regulatory agency requirements, maintaining accurate records, and providing excellent customer service to residents and applicants.
Position Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities:
Leasing & Marketing
Assist with leasing efforts, including showing apartments, processing applications, and preparing lease paperwork.
Ensure all leasing activities comply with HUD, Fair Housing, and company policies.
Maintain waiting lists in accordance with HUD regulations and property policies.
Conduct applicant interviews and verifications to determine program eligibility (e.g., income, assets, citizenship, student status).
Assist with move-in and move-out inspections and related documentation.
HUD & Regulatory Compliance
Maintain compliance with HUD, NSPIRE/REAC, MOR, and Fair Housing requirements.
Process and verify certifications and recertifications (Annuals, Interims, Move-Ins, Move-Outs) using TRACS and EIV systems.
Submit and track HUD 50059 forms and ensure all resident files are current and accurate.
Respond to MOR and HUD file audit findings with corrective actions and supporting documentation.
Keep abreast of HUD handbook updates (4350.3) and other compliance requirements.
Rent Collection & Financial Administration
Collect and record rent payments and other charges; issue receipts and maintain accurate ledgers.
Post payments and charges in the property management software ( RealPage).
Monitor delinquency reports and assist with issuing late notices or initiating eviction procedures when necessary. Placing delinquency notes in Onesite
Assist the Property Manager with rent adjustments and subsidy billing.
Resident Relations
Provide courteous and professional service to residents, vendors, and guests.
Address resident concerns promptly and escalate issues to the Property Manager when necessary.
Assist with resident retention efforts, newsletters, and community events.
Help enforce community policies and lease terms.
Administration & Office Operations
Maintain organized resident and property files in compliance with HUD file order and company policy.
Prepare correspondence, reports, and forms as needed.
Support the Property Manager with monthly, quarterly, and annual reporting requirements.
Assist in supervising office operations in the Property Manager's absence.
Maintain inventory of office supplies and equipment.
Maintenance Coordination
Enter and track maintenance work orders; follow up on completion and resident satisfaction.
Schedule inspections (annual unit inspections, housekeeping, REAC prep).
Knowledge, Skills and Abilities:
Excellent communication skills, both written and verbal, with strong attention to detail.
Strong interpersonal skills and the ability to work effectively with diverse stakeholders.
Proactive, organized, and adaptable with the ability to manage multiple tasks in a fast-paced environment.
High level of professionalism, ethics, and integrity.
Supervisory Responsibilities: This position does not have any supervisory responsibilities.
Qualifications
Qualifications:
Minimum 2 years of experience in multifamily housing, with at least 1 year in affordable/HUD housing.
Working knowledge of HUD 4350.3 Handbook, TRACS, and EIV.
Proficient in property management software (Yardi, RealPage, or similar).
Strong attention to detail, organizational skills, and customer service orientation.
Certified Occupancy Specialist (COS), TCS, or equivalent certification preferred.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit, see, talk and hear. The employee is occasionally required to stand; walk; use hands and fingers; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment:
Flexibility to travel to different locations as needed.
Valid driver's license and insurance.
Ability to work inside and outside in various weather conditions.
Attendance: Position requires on-call status and flexibility to work any hours necessary to complete the job. Work schedules and location assignments are subject to change.
Assistant Community Manager
Assistant community manager job in Seattle, WA
Epic Asset Management is seeking an enthusiastic and detail-oriented Assistant Community Manager to support the success of our multi-family residential communities. This role is vital in assisting daily operations, providing outstanding resident service, and ensuring financial and operational goals are met. As a key team member, the Assistant Community Manager partners with the Community Manager to foster a thriving and inclusive community, aligning with Epic's mission to provide sustainable, workforce housing.
Key Responsibilities
Financial Management
Collect and process rent, fees, and deposits, maintaining accurate resident records and performing daily reconciliations.
Assist with creating and monitoring budgets, tracking expenses, and supporting financial reporting.
Manage delinquencies by issuing notices, coordinating payment plans, and enforcing lease terms in compliance with policies.
Resident Relations
Deliver exceptional resident experiences by promptly addressing concerns and fostering a sense of community.
Coordinate and participate in resident events, creating engaging activities to promote retention and satisfaction.
Conduct property tours, respond to inquiries, and assist with leasing efforts to maintain high occupancy levels.
Property Operations
Support the Community Manager in overseeing daily property operations, ensuring adherence to company policies and standards.
Process move-ins and move-outs, including inspections, lease reviews, and deposit reconciliations.
Collaborate with maintenance teams to address service requests and maintain property condition.
Administrative Excellence
Utilize property management software (e.g., Yardi, OneSite, or similar) to manage records, generate reports, and track key metrics.
Review and process vendor invoices, ensuring timely approvals and compliance with budget guidelines.
Prepare and file resident communications, lease documents, and other critical paperwork with accuracy and efficiency.
Qualifications & Skills
Minimum of two years of property management experience or equivalent.
Proficiency in property management software (e.g., Yardi, OneSite, or similar) and Microsoft 365.
Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
Excellent communication skills, with a focus on delivering outstanding customer service.
Preferred
Experience with financial reporting, budget monitoring, and leasing operations.
Knowledge of fair housing laws and local regulations.
High school diploma or equivalent; higher education or certifications are a plus.
Why Join Epic Asset Management?
Heritage of Excellence: Since 1962, Epic has been committed to providing workforce housing in the Puget Sound Market.
Growth Opportunities: Ongoing training and development programs to advance your career.
Competitive Benefits: Robust compensation package, including housing discounts and performance incentives.
Inclusive Culture: Be part of a team that values diversity, collaboration, and innovation.
At Epic Asset Management, we believe in investing in our people. Whether you're just starting your career or looking to grow, we're here to support your journey. Join us in creating extraordinary living experiences for our residents.
Epic Asset Management is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're ready to make a difference in the property management industry, join our team and grow with us!
Apply today and become part of the Epic team!
Your employment is subject to our completion of a standard background check and drug test.
TEMP Assistant Property Manager
Assistant community manager job in Tukwila, WA
Assistant Property Manager
BKM Management Company is a growing firm and we are looking for driven, entrepreneurial professionals that want to grow with us and are passionate about their work. Located in Tukwila, the Assistant Property Manager is responsible for assisting in all areas defined as a part of the Assistant Property Manager . The Assistant Property Manager should be capable of managing the property in the absence of the Senior Property Manager. This includes being able to perform all managerial functions which are included in the Senior Property Manager's job description, or as directed by the Senior Property Manager. Primary responsibilities include supporting the Senior Property Manager in ensuring client facilities generate a satisfactory cash flow, maintaining the property in accordance with client standards and requirements, and preserving customer satisfaction.
The position is required to work 100% in-office at least 5-days a week.
Essential Functions:
Administrative Duties:
Complete a broad variety of administrative tasks for the office
Prepare various documents using Excel and Word
Ensure general office organization, filing, and scanning support
Support the property team with various ad-hoc projects
Act as Receptionist by answering and directing phone calls
Code and submit invoices daily through AVID/Yardi accounts payable system
Assistant Property Management Duties:
Weekly collections follow up on delinquent accounts
Twice per month accounts receivable and collections reporting to senior PM team and corporate team with detailed notes
Respond to tenant work orders and ensure they are completed timely
Complete tenant billbacks monthly and submit them to the Property Manager/Senior Property Manager for approval prior to processing them in the accounting system
Set up job codes and input capital contracts for unit rollovers and other property management driven capital projects in Yardi
Review and complete all assigned tasks in ASANA
Prepare vendor contracts and cancellations
Process new vendor set ups
Draft and complete contracts in DocuSign for new contracts if vendor is not a Master Vendor or if the contract amount exceeds $15,000
Maintain tenant information database
Maintain “Critical Dates” report which lists all tenant anniversaries, lease expirations, options, rent increase dates, etc.
Assist with preparation of annual operating budgets and reports for each property
Assist with preparation of annual operating expense reconciliations
The Qualifiers:
Bachelor's degree in real estate or other business discipline preferred
3-5 years of work experience in a property management role within commercial real estate
Excellent written and oral communication skills
Ability to speak and write diplomatically
Strong organizational and administrative skills with a keen attention to detail
Strong computer skills including Microsoft Office system
Motivated and results-driven with strong work ethic
Exercise discretion and independent judgement
Yardi/AVID experience a plus
The Perks:
Competitive Pay
Medical, Dental, Vision and Life Insurance
Paid Time Off
401k Plan
Professional Development Resources
Fun Work Vibe
Assistant Property Manager I - Cambridge
Assistant community manager job in Seattle, WA
Job Description
Start your career as an Assistant Property I Manager at Bellwether Housing in the vibrant city of Seattle, WA!
Who We Are: Through the development, ownership, and operations of affordable housing properties, Bellwether Housing has been a trailblazer in transforming the lives of lower-income individuals and families in our region. As the largest non-profit housing provider in the Pacific Northwest, Bellwether is a leader in State and local housing policy issues, an innovator in financing and housing development strategies, and a trusted partner to a diverse array of organizations in our community, while providing resident and real estate development services to other mission-driven non-profits around Western Washington.
Salary: $26.97 - $31.87/hour.
The posted salary reflects the full pay range for this position. Offers made to qualified candidates will be made within this range and will be determined by various factors, including knowledge, skills, experience, qualifications, location, and other factors that would be critical to success in this role.
Position Overview: Are you ready to be a pivotal part of fostering thriving communities? We're seeking an enthusiastic Assistant Property Manager to help support the oversight of the day-to-day operations at The Cambridge Apartments. The Assistant Property Manager is responsible for assisting the Property Manager in the overall operations of the property, including resident satisfaction, retention, and full resident lifecycle activities. The Assistant Property Manager contributes to an environment that inspires a high level of service for residents to increase access to opportunities and resources that support resident stability.
Work Schedule: Onsite, Monday-Friday, 8:30 am - 5:00 pm. Some evening or weekend hours may occasionally be required to meet the needs of leasing appointments. The final schedule is to be determined by the supervisor.
Building Information: The Cambridge Apartments are located in Capitol Hill and have 157 units. The building is comprised of Low-Income Housing Tax Credits, Office of Housing, Commerce, and WSHFC Bonds, and SHA Bonds.
Your Impact:
Leasing:
Conduct regular market studies and make recommendations on marketing activities to increase occupancy.
Utilize Knock for prospect management, meeting internal benchmarks for engagement.
Answer inquiry calls, pre-screening for eligibility, and determine units for which applicants qualify.
Keep calendars up to date for prospect tours; schedule and conduct application intake appointments for prospects.
Assist with all aspects of processing applications, including but not limited to employment and asset verifications, case management collaboration, subsidy inspections, etc.
Communicate and coordinate the applicant's move-in date, time, and move-in costs. Prepare and complete move-in lease documents, collect move-in payments, and establish resident accounts in property management software. Set up SCL accounts and ensure welcome bags are in the unit.
Initiate contact with external referral agencies regarding vacancies, assist with the client application process, and communicate residency issues with current clients.
Audit all new and current lease agreements and resident files for accuracy.
Recertifications:
Coordinate and facilitate the annual recertification process, including attending regular meetings with compliance specialists on the status.
Issue monthly notices, and issue a legal notice at the 60-day mark for non-compliant residents.
Resident Relations:
Receive and enter work orders; assist the PM with ensuring work orders are being completed on time and residents are being kept informed of the status.
Assist residents with SHA paperwork, reviewing for accuracy before submitting to SHA on their behalf.
Assist with generating and posting notices to residents for inspections/ work to occur in units.
Assist with annual housekeeping and funding inspections.
Office/Property Manager Support:
Keep all resident contact information up to date in Yardi (resident contact, parking information, etc.)
Filing and tenant file maintenance.
Cover responsibilities such as assisting in posting rents in Yardi and working with the Regional Manager on issuing legal notices when the Property Manager is out.
Perform all aspects of responding to Pest Control issues.
Other Responsibilities:
Actively participate and champion the ‘One Team' at the site centered on Bellwether's values of accountability, belonging, and collaboration.
Seek out and maintain strong collaborative relationships with internal and external stakeholders and ensure site teams do the same.
Create a sense of community among residents, coordinating and engaging in regular events.
Champion and cultivate an inclusive work environment.
Who You Are:
One year of prior work experience in apartment management or a high-volume customer service role.
Proficient in Microsoft Office 365 applications.
Excellent written and verbal communication skills.
Ability to always exercise discretion and confidentiality.
Experience applying fair housing laws and local landlord/tenant laws.
Exceptional customer service aptitude includes problem-solving skills and the ability to respond quickly and tactfully to both internal and external customer requests.
Highly organized and strong attention to detail, capable of taking personal initiative in a project as needed, making sure all work is completed and of high quality.
Great interpersonal skills to apply in diverse working situations with a variety of coworkers.
Proven ability to work independently and as part of a team.
Previous affordable housing compliance experience demonstrates knowledge of initial and annual certification processes, including reviewing and interpreting background screening reports and calculating household income.
Experience using Knock or a similar CREM.
Experience with security and safety, monitoring activity, responding to/reporting safety concerns, conducting investigations, and cooperating with local law enforcement, or equivalent training/education.
Experience working with Yardi property management software or equivalent.
Experience in fair housing and local landlord/tenant law.
Completion of WSHFC Fundamentals and Advanced training workshops.
Experience with Seattle Housing Authority Section 8 Project and Tenant-Based programs.
Demonstrated ability to build effective partnerships with community constituencies and social service agencies.
Experience working with social service programs for diverse populations and making referrals as appropriate.
High school diploma or GED (equivalent education and experience may be substituted for the state requirements).
What We Offer: Bellwether Housing is your platform for growth, empowerment, and purpose. When you join our team, you will receive:
Competitive compensation accompanied by a generous benefits package.
Medical, dental, and vision insurance.
A 403(b)-retirement plan with an employer match, guiding you towards a prosperous future
Fuel for your personal and professional development with up to $1,500 in employer-paid continuing education per year.
An ORCA Transit Pass to navigate the city with ease.
Up to 24 paid days off in your first year, prorated personal days renewed annually, and 8 paid office closure days.
The chance to be part of a transformative mission, leaving a mark on the lives of those we serve in our communities.
At Bellwether Housing, you will elevate your career in a role that's as rewarding as it is impactful, where you'll be part of a movement that is helping shape the future of affordable housing in Seattle and where diversity, equity, and inclusion are the pillars of our success.
Note: This role requires successful completion of a background check in accordance with Seattle's Fair Chance Employment Ordinance. Bellwether Housing is an equal-opportunity employer. We will not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We support the Americans with Disabilities Act (ADA) to reasonably accommodate all qualified applicants [and employees] by providing reasonable accommodations to people with disabilities.
To request Reasonable Accommodation for the application or interview process, please contact ********************************. Bellwether Housing is dedicated to building a diverse, equitable, and inclusive workplace. We value having employees whose skills, experiences, and backgrounds reflect the populations we serve. We are committed to being an anti-racist organization while acknowledging we have a long way to go. You can learn more about our DEI work on our website.
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Assistant Property Manager
Assistant community manager job in Redmond, WA
The Assistant Property Manager is responsible for assisting in all areas defined as a part of the Sr. Assistant Property Manager , as well as performing property administrator job duties if there is no property administrator role on the team. The Assistant Property Manager will ensure a high level of professionalism and foster positive relationships with tenants and clients.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
• Provide full administrative support, including phone support, typing, reports, filing and distribution of correspondence. Coordinate office supplies in absence of a property administrator
• Assist in lease administration activities, including abstracting leases and keeping our database current
• Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts
• Prepare and coordinate bid proposals and service contracts
• Obtain aging report for management and follow up on all delinquencies, utilizing SJA Property Management or client-directed policies
• Ensure invoices are processed in accounting with appropriate back-up and according to established procedures
• Coordinate tenant move ins and move outs, including furniture delivery and pick up
• Oversee maintenance of work order and purchase order systems
• Responsible for aspects of development and maintenance of a comprehensive Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park events, quarterly newsletters, and training meetings or programs for tenants. Also responsible for ensuring tenant information within data base is current and up to date
• Update and maintain office procedures in the property Operation's Procedure Manual under direction of manager
• Ensure Certificates of Insurance for tenants and vendors are up to date
• Oversee the processing of management and maintenance staff hours, expense reports, check requests for review and approval
• Ensure that above standard tenant bill-backs for electrical usage, after hours HVAC, and other similar charges are processed in a timely manner
• Assist supervisor with aspects of annual budgets preparation and monthly financial reports, as well as preparation of bank deposits if processed at on site management office
• Responsible for leading regular inspections of properties with janitorial and landscape providers and any other service provider as directed by the manager
• Participates in performance oversight of all service contractors who perform contract services
KEY COMPETENCIES
• Customer Service Focus
• Organization skills
• Time Management skills
• Communication Proficiency (oral and written)
• Initiative
• Multi-Tasking
• Sense of Urgency
IMPORTANT EDUCATION
• High school diploma/GED equivalent; Bachelor's Degree preferred
IMPORTANT EXPERIENCE
• At least 1 year of real estate property management or related experience
ADDITIONAL ELIGIBILITY QUALIFICATIONS
• Proficiency in Microsoft Office Suite
• Demonstrates initiative and reflects a sense of urgency in daily duties by meeting or improving upon deadlines
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly use hands to operate office machinery and regularly required to walk, talk, and hear.
AAP/EEO STATEMENT
SJA Property Management provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further,SJA Property Management takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.
OTHER DUTIES
This is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Note: This job description includes the core responsibilities for SJA Property Management. These duties may have slight modifications based on the regional location.
SJA Property Management provides equal employment opportunity. Discrimination of any type will not be tolerated. SJA Property Management is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
Assistant Property Manager - Seattle, Washington
Assistant community manager job in Seattle, WA
PEG Property Group is a growing company headquartered in beautiful Provo, Utah. We specialize in the management of multi-family and commercial properties. Our continued growth and success are made possible by our talented team and dynamic partnerships working together to ensure high-level performance throughout the markets we operate in.
This may be a full- or part-time position that is responsible for the successful marketing, leasing, and retention of their assigned communities.
In this position, employees must be able to demonstrate firsthand experience to execute these key responsibilities, work behaviors and characteristics:
Key Responsibilities with direction from the regional or property manager:
Resident Retention:
Respond to resident issues and complaints promptly to maintain a high level of resident satisfaction.
Manage maintenance and repair requests to ensure timely resolutions.
Oversee lease renewals and work with the property manager to identify opportunities to enhance resident retention.
Actively promote communication between residents and management to foster a positive community environment.
Property Maintenance:
Conduct regular property inspections to ensure the upkeep of common areas and units.
Coordinate and oversee maintenance and repair work, ensuring work is completed on time and to a high standard.
Walk turned units to ensure they are ready to move and meet quality standards.
Ensure the property complies with standards set forth in the Quarterly Audit Checklist, including unit inspections.
Financial Management:
Assist with rent collection, ensuring timely payments and addressing any delinquencies.
Upload invoices for services and repairs into the property management system.
Review financial reports and budgets with the property manager to monitor property performance and control expenses.
Assist in monitoring rent collections, managing delinquencies, and initiating eviction proceedings when necessary.
Audit resident charges to ensure accurate revenue collection and reporting.
Lease Management:
Prepare lease agreements and execute renewals.
Conduct thorough resident screenings and background checks to ensure qualified applicants.
Regularly audit lease files to ensure accuracy and compliance with company standards.
Marketing/Leasing:
Market vacant units through online platforms, advertising, and outreach to attract potential residents.
Show units to prospective renters and follow up on leads daily.
Monitor lead-to-lease conversion rates and work to improve leasing efficiency.
Assist in updating and auditing property websites, ad content, ILS listings, and marketing materials to maintain a competitive marketing strategy.
Participate in monthly/quarterly marketing action plans to ensure leasing targets are met.
Administrative Duties:
Maintain accurate and up-to-date records related to leases, financial documents, and maintenance requests.
Ensure proper handling and documentation of all property-related paperwork, including leases, payments, and repairs.
Emergency Response:
Respond promptly to emergencies (e.g., plumbing leaks, power outages) to mitigate damage and inconvenience.
Assist with implementing and managing emergency preparedness plans to ensure the safety of residents.
Vendor Management:
Assist in negotiating contracts and managing relationships with service providers and contractors to secure quality services at competitive prices.
Oversee the quality of work performed by vendors to ensure property standards are met.
Property Inspections:
Complete the daily checklist and assign specific team members for tasks such as cleaning, inspecting model units, and maintaining amenities.
Conduct regular inspections of common areas and units as required by the Quarterly Audit Checklist, documenting issues, and following up on necessary repairs.
Resident-Focused Community Engagement:
Foster a positive living environment by organizing and promoting community events or initiatives, when applicable.
Engage with residents regularly to gather feedback and identify opportunities for improvement.
Legal Compliance:
Stay informed about local, state, and federal property management laws and regulations.
Ensure all property operations are compliant with Fair Housing and other relevant laws to minimize legal risks.
Required Work Behaviors:
Initiative in sales and marketing techniques.
Results-oriented mindset, with a proactive approach to problem-solving and removing barriers.
Self-motivated, resourceful, and accountable for achieving leasing goals.
Superb written and verbal skills
Additional Requirements:
Proficiency in Yardi Suite of products and Microsoft Office applications.
Knowledge of Fair Housing regulations and other industry standards.
Ability to work weekends.
5 years of real estate marketing and/or leasing experience.
Property management industry certifications or a college degree are preferred.
Auto-ApplySelf Storage Part Time Assistant Property Manager - Hourly
Assistant community manager job in Snoqualmie, WA
Part Time Assistant Property Manager Self Storage - Hourly
Are you an outgoing sales and customer service oriented person who wants to really participate in the growth of a company? Do you work well independently and seek a career with great hours working with the public in a clean friendly environment?
Our company is seeking a self-motivated, entrepreneurial individual with great customer service, phone, organizational and sales skills. You will assist customers by phone and in-person by helping them understand their storage needs, renting units to new customers, processing payments from current tenants, answering questions and solving day to day problems.
Your responsibilities will also include but not be limited to:
• Property and facility upkeep including grounds keeping and housekeeping
• Complete the rental agreements, receipts, insurance addendum and any other documents required for the transaction and/or reporting.
• Collection of all rent, fees and other monies owed to the business on a daily basis.
• Maintain tenant files utilizing computer system as provided; Prepare and mail weekly, monthly and other requested reports.
• Send required tenant legal notices.
• Make courtesy and collection calls, collect past-due rent, and document these calls in the tenant files daily.
• Process and initiate collection services and process delinquent accounts in accordance with policy and federal and state law.
• Keep empty storage spaces clean and ready to rent.
• Participate in the promotion and accurate tracking of marketing programs and outside tracking services i.e. telephone support centers as prescribed by Employer.
Previous experience in customer service or retail sales required.
Proficient telephone skills are critical.
Candidate must be able to work weekends.
Apartment, Hotel, Retail or Self-Storage experience helpful but not necessary.
Strong computer skills a plus.
Strong Customer Service Skills/Experience
Strong Sales Skills
Pre-employment background check will be conducted.
Must Speak Fluent English
Must have a valid Driver License.
To be considered please submit a cover letter explaining your idea of the perfect job!
Self Storage Part Time Assistant Property Manager - Hourly
Assistant community manager job in Snoqualmie, WA
Part Time Assistant Property Manager Self Storage - Hourly Are you an outgoing sales and customer service oriented person who wants to really participate in the growth of a company? Do you work well independently and seek a career with great hours working with the public in a clean friendly environment?
Our company is seeking a self-motivated, entrepreneurial individual with great customer service, phone, organizational and sales skills. You will assist customers by phone and in-person by helping them understand their storage needs, renting units to new customers, processing payments from current tenants, answering questions and solving day to day problems.
Your responsibilities will also include but not be limited to:
* Property and facility upkeep including grounds keeping and housekeeping
* Complete the rental agreements, receipts, insurance addendum and any other documents required for the transaction and/or reporting.
* Collection of all rent, fees and other monies owed to the business on a daily basis.
* Maintain tenant files utilizing computer system as provided; Prepare and mail weekly, monthly and other requested reports.
* Send required tenant legal notices.
* Make courtesy and collection calls, collect past-due rent, and document these calls in the tenant files daily.
* Process and initiate collection services and process delinquent accounts in accordance with policy and federal and state law.
* Keep empty storage spaces clean and ready to rent.
* Participate in the promotion and accurate tracking of marketing programs and outside tracking services i.e. telephone support centers as prescribed by Employer.
Previous experience in customer service or retail sales required.
Proficient telephone skills are critical.
Candidate must be able to work weekends.
Apartment, Hotel, Retail or Self-Storage experience helpful but not necessary.
Strong computer skills a plus.
Strong Customer Service Skills/Experience
Strong Sales Skills
Pre-employment background check will be conducted.
Must Speak Fluent English
Must have a valid Driver License.
To be considered please submit a cover letter explaining your idea of the perfect job!
Assistant Community Manager
Assistant community manager job in SeaTac, WA
About Us
Compensation: $22.50-29.50
Schedule: Monday-Friday (8:30am-5pm)
Hours: 40 Full-Time
Properties: Pine Ridge
Property Type: Tax Credit
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
The Assistant Community Manager assists the Community Manager with coordinating business operations of HUD/RD or Tax Credit properties, providing eligible individuals with unfurnished housing in multi-family dwellings.
Essential Duties:
1. Assist Community Manager with overseeing complex operations, ensuring that the highest possible occupancy is maintained through continuous outreach efforts and advertisements as specified by the Affirmative Fair Housing Marketing Plan.*
2. Complete and submit timely weekly reports; maintain neat and legible records at all times.*
3. Implement CMI's policies as found in the MPM.*
4. Ensure compliance with applicable federal and state regulations associated with business operations; ensure that the Grievances and Appeals Procedure is posted in the office as well as the "Equal Housing Opportunity", "Justice for ALL", and labor posters.*
5. Notify residents of Rental Assistance when assigned by the corporate office.*
6. Transfer of over/under-housed residents by moving residents to properly sized housing unit.*
7. Show apartments, accept applications, and screen applicants (verify and certify each resident's income at initial, interim, and annual recertification) to determine eligibility in accordance with company policies and procedures and applicable regulations; complete resident move-in sheet with resident; ensure utilities are transferred.*
8. Understand rental agreement and residency policies and be able to explain them to residents.*
9. Handle resident evictions along with the service and preparation of appropriate notices.*
10. Maintain waiting list files of eligible applicants and files of removed/rejected applicants (25% of total units is used to determine how many eligible applicants should be available at all times).*
11. Collect rents, maintain petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner; log and collect late charges, NSF, and other charges; deliver rent increase notices to residents.*
12. File and maintain resident records; keep an adequate supply of forms and postage on hand.*
13. Prepare budget recommendations and submit to Community Manager for review as part of annual budget process.*
14. Promote harmonious relations among tenants, employees, owners, and the local community.*
15. Enforce house rules in accordance with company policies and procedures; maintain a pleasant, helpful manner at all times and know the number of adults and/or children in the complex along with their name and apartment number.*
16. Make recommendations to management for improvement of company policies, procedures, and practices.*
17. Regular and reliable attendance during scheduled hours*
18. Travel as required for in person classes and annual education conferences*
19. Perform other duties as required.
*Essential Functions
Qualifications and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Education
High school diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, and Registrations
Valid Driver's License and insurance is required.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Auto-ApplyProperty Manager
Assistant community manager job in Bellevue, WA
As a Community Manager (Property Manager), you will oversee the financial, leasing, maintenance, and customer service facets of the community's operations and will lead a high-performing team to achieve occupancy and income goals. This position will ensure that the community is maintained in a manner consistent with established standards and objectives. Waterton uses Yardi as the property management system.
Your Impact and Job Responsibilities
* Supervise and schedule all associates within the community. Manage the employment cycle, to include: recruitment, selection, hiring, onboarding, training, development, performance management, and coaching. Ensure community is adequately and appropriately staffed.
* Prepare, implement, and meet the annual operating and capital budgets and forecasts for the community. Complete required reports (e.g. weekly, monthly, quarterly, leasing, variance, and capital reports).
* Effectively motivate, engage, and inspire the leasing team to maintain product and market knowledge, implement sales and marketing plans, and meet occupancy goals for the community.
* Oversee accounts receivables to ensure that all rents are collected in a timely manner and manage the demand processes in accordance with local law, including the eviction process when necessary.
* Perform regular property inspections to ensure compliance with established standards regarding the grounds, risk management, safety, cleanliness, and general appearance. Work with the Service Manager to document, identify, develop, and execute preventive maintenance schedules.
* Manage capital improvement projects and run the appropriate bid process for any improvement work. Collaborate with the capital team for significant renovations or unit rehabilitation work.
* Monitor resident selection criteria in accordance with federal and state regulations. Ensure the community adheres to all local and state laws, including those governing Fair Housing, and ensure compliance with applicable ADA and FHAA regulations.
What You'll Bring- Desired Skills and Experience
* 2+ years of experience in property management
* 1+ year of leadership experience or equivalent in a residential community setting
* Proficient knowledge of accounting principles and procedures
* Ability to prioritize multiple tasks efficiently
* Excellent customer service skills
* High school diploma or equivalent
* Bachelor's Degree is strongly preferred!
At Waterton, we recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of benefits including:
* Industry leading 12 weeks paid parental leave
* Competitive compensation and incentive program participation
* Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance
* 401K + match
* Generous paid time off, volunteer time off, and paid holidays
* A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement
* Commitment to job and career advancement
Typical Base Pay Range: $67,000-$90,000 per year, plus bonus program participation
This pay range is base pay only and does not include any additional compensation or bonuses that this position may be eligible for. The pay range is approximate and the actual pay may vary depending on related work experience, certifications, education, and other job related factors.
About Waterton
Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For over 30 years Waterton remains passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall we are a collection of people who strive daily to "find the good and leave it better".
Waterton welcomes all.
Waterton is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider for employment qualified applicants with arrest and conviction records.
#LI-CW1
Assistant Property Manager
Assistant community manager job in Lakewood, WA
Crossbeam Investments, LLP is a Seattle-based property management company with a portfolio of successful commercial and apartment properties located throughout the Puget Sound region. Crossbeam is searching for an Assistant Property Manager for our Hidden Lake Apartments located in Lakewood, WA.
The ideal candidate will possess a basic working knowledge of multi-family property management including but not limited to Fair Housing laws and regulations, building and grounds maintenance, resident relations, leasing, rent collections, eviction procedures, and property safety. The candidate must be able to communicate effectively with all levels including management and personnel. The keys to success in this role are confidence, accountability and an action-oriented attitude.
Earn hourly compensation along with monthly bonuses! If you are an outgoing, friendly individual who loves working with people, we want to hear from you. The schedule for this position is 9am - 6pm Tuesday - Saturday.
Key Responsibilities of the Assistant Property Manager:
Assists in managing the property and staff within the guidelines of company policies and according to Washington State and federal laws and regulations.
Shows units to prospective residents and explains occupancy terms.
Conducts resident screening and approves all potential resident applications and review qualifications.
Collects deposits, completes the lease form outlining conditions and terms of occupancy, ensures that lease files are complete and that the correct entries are posted in the accounting system.
Collects all rents when due, issues receipts as necessary and ensures that all rentals are posted in the accounting system.
Resolves resident complaints and answers resident questions. Oversees resident activities.
Assists in monitoring the progress of contracted work and maintenance service requests.
Inspects vacant units to ensure rental readiness, performs move-out inspections to assess condition of vacated units and monitors the condition of the property common areas for potential problems including potential safety hazards.
May assume the role of acting Property Manager, if Property Manager is out of office.
What the Successful Assistant Property Manager will have:
High School education or equivalent preferred.
2-5 years of property management experience required.
Basic working knowledge of multifamily property management, Fair Housing laws, and regulations.
A valid driver's license and proof of insurance.
Compensation:
$20.00 - $24.00 per hour DOE
Monthly bonuses
Outstanding Benefits include:
Up to 90% employer paid Medical
Dental and Vision
Earn up to 10 days of PTO per year
8 Paid Holidays plus 2 Floating Holidays per year
PSSL in accordance with city of Seatle law
401k retirement plan
Crossbeam Investments, LLP has partnered with All Things HR, an external HR Consulting Company, to assist with the recruitment process. If this position looks like a fit for you, apply today!
Auto-ApplyAssistant Property Manager - Family Tree Apartments
Assistant community manager job in Everett, WA
At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.
The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience is essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.
This is an on-site position. Family Tree apartments is a 149-unit affordable housing community in Everett, WA.
Pay: $25-27/hour, dependent on experience.
Benefits
* Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
* 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
* 403b + match
* Early close Fridays (3 paid hours each Friday)
* Early close prior to a holiday (3 paid hours)
* Paid Time off between Christmas and New Year's Holiday
* Paid Volunteer Time
* Paid Parental Leave and Care Giver Leave
* Paid Life Insurance
* Free Employee Assistance Plan
* Free Basic Dental
* Pet Insurance options
Duties
* Enters data in resident accounts receivable ledgers.
* Assists with resident records documentation.
* Collects rent and other income, makes bank deposits, and forwards receipts.
* Assists with the leasing process from initial application to move-in.
* Responds to customer services requests.
* May work outside normal business hours to respond to the needs of the property.
Minimum Qualifications
* High School Diploma or equivalent.
Preferred Qualifications
* One (1) year of administrative, office, accounting, or customer service experience.
* Property management work experience and knowledge of applicable local and federal housing laws.
* Knowledge of real estate property management applications.
Knowledge and Skills
* Adhere to complex regulatory requirements.
* Maintain resident account receivable ledgers under supervision.
This is a brief description of the position.
Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.
Assistant Property Manager
Assistant community manager job in Tacoma, WA
Dobler Management Company, a leading property management firm in Pierce County, WA, is seeking a dedicated and experienced Assistant Property Manager to join our dynamic team. With over 30 years of excellence in managing residential properties, we are committed to providing top-tier service to both our clients and residents. If you are a proactive, detail-oriented, and customer-focused individual with a passion for property management, we want to hear from you! Come be a part of a company that values growth, integrity, and outstanding service
Qualifications:
* 1 year of property management experience
* Strong communication skills
* Exceptional customer service abilities
* Computer skills with proficiency in Microsoft applications (Word, Excel and Outlook)
* Working knowledge of Landlord Tenant and Fair Housing Laws
* Entrata experience is a plus!
We offer
* Salary range $23-27/hr plus bonus programs
* Paid holidays and vacation
* Medical benefits after 60 days of employment
* Apartment discounts
* Extensive training programs to promote success and personal satisfaction.
* Empowering leadership team
Candidates must pass a background and drug screen.
Equal Opportunity Employer (EOE)
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Assistant Property Manager
Assistant community manager job in Lakewood, WA
Job DescriptionAssistant Property Manager Crossbeam Investments, LLP is a Seattle-based property management company with a portfolio of successful commercial and apartment properties located throughout the Puget Sound region. Crossbeam is searching for an Assistant Property Manager for our Hidden Lake Apartments located in Lakewood, WA.
The ideal candidate will possess a basic working knowledge of multi-family property management including but not limited to Fair Housing laws and regulations, building and grounds maintenance, resident relations, leasing, rent collections, eviction procedures, and property safety. The candidate must be able to communicate effectively with all levels including management and personnel. The keys to success in this role are confidence, accountability and an action-oriented attitude.
Earn hourly compensation along with monthly bonuses! If you are an outgoing, friendly individual who loves working with people, we want to hear from you. The schedule for this position is 9am - 6pm Tuesday - Saturday.
Key Responsibilities of the Assistant Property Manager:
Assists in managing the property and staff within the guidelines of company policies and according to Washington State and federal laws and regulations.
Shows units to prospective residents and explains occupancy terms.
Conducts resident screening and approves all potential resident applications and review qualifications.
Collects deposits, completes the lease form outlining conditions and terms of occupancy, ensures that lease files are complete and that the correct entries are posted in the accounting system.
Collects all rents when due, issues receipts as necessary and ensures that all rentals are posted in the accounting system.
Resolves resident complaints and answers resident questions. Oversees resident activities.
Assists in monitoring the progress of contracted work and maintenance service requests.
Inspects vacant units to ensure rental readiness, performs move-out inspections to assess condition of vacated units and monitors the condition of the property common areas for potential problems including potential safety hazards.
May assume the role of acting Property Manager, if Property Manager is out of office.
What the Successful Assistant Property Manager will have:
High School education or equivalent preferred.
2-5 years of property management experience required.
Basic working knowledge of multifamily property management, Fair Housing laws, and regulations.
A valid driver's license and proof of insurance.
Compensation:
$20.00 - $24.00 per hour DOE
Monthly bonuses
Outstanding Benefits include:
Up to 90% employer paid Medical
Dental and Vision
Earn up to 10 days of PTO per year
8 Paid Holidays plus 2 Floating Holidays per year
PSSL in accordance with city of Seatle law
401k retirement plan
Crossbeam Investments, LLP has partnered with All Things HR, an external HR Consulting Company, to assist with the recruitment process. If this position looks like a fit for you, apply today!
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