Assistant community manager jobs in Lawrence, MA - 169 jobs
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Assistant Community Manager
Assistant Property Manager
Regional Property Manager
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Property Manager
Equity Lifestyle Properties, Inc. 4.3
Assistant community manager job in Rockland, MA
What you'll do:
The Property Manager provides exceptional customer service to attract and serve our guests and ensure that we meet our financial goals.
Your job will include:
Provide exceptional customer service to residents and guests to ensure an excellent experience.
Manage the resources and assets of the property, including buildings and amenities.
Conduct marketing activities to attract new customers.
Hire and manage resort employees.
Prepare, manage and analyze the operational budget of the resort.
Maximize the profitability of the property.
Maintain the resort and ensure that it's clean and attractive.
Partner with the marketing team to attract new guests.
Analyze, prepare and manage the operational budget of the resort to improve its profitability.
Your skills and experience include:
Bachelor's degree, or a combination of education and equivalent experience.
5+ years of property management experience, preferably in an RV or manufacturing home community setting.
Strong operations skills and a thorough understanding of the complexities of this position.
At least one year of experience in customer service and exceptional customer service skills.
Excellent skills in Microsoft Office and other web-based applications.
Valid driver's license, good driving record and current auto insurance.
Experience in sales and/or marketing preferred.
$71k-99k yearly est. 2d ago
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Assistant Association Property Manager
PMI Granite State 4.3
Assistant community manager job in Nashua, NH
Benefits:
401(k)
Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
PMI Granite State is a leading property management and real estate services company that is part of one of the nation's largest property management franchise companies.
Job Description A PMI Assistant Association Property Manager position is responsible for assisting the CommunityManagers in the management of the day-to-day operations of the communities in the assigned portfolio. The AssistantCommunityManager reports directly to their assigned CommunityManagers, the Director of CommunityManagement, and all other executive staff and is responsible for providing support to managers in the assigned portfolio. This includes, but is not limited to, communicating with homeowners, performing compliance inspections, and generating reports.
Responsibilities
Responding to homeowner inquiries via telephone, email, other
Updating homeowner account notes
Sending and tracking violation letters and architectural request responses
Creating community newsletters
Creating and tracking maintenance work orders and insurance bids
Supporting CommunityManagers in all functions such as attending meetings (2-3/month), scanning and filling documents, updating community websites, and generating monthly financial reports.
Facilitating community inspections
Organizing bids, contracts and other community documents
Processing special mailings
Managing vendor relationships
Qualifications
Knowledge of HOA governing documents and financial reports
Ability to maintain a high level of accuracy and organization dealing with homeowners
Excellent interpersonal skills
Analytical and problem solving skills
Effective verbal and listening communication skills
Computer skills including the ability to operate spreadsheets, word processing programs, e-mail at a high proficiency level
Ability to type a minimum of 40 wpm
Compensation: $25.00 - $30.00 per hour
About Property Management Inc.
Founded in 2008, Property Management Inc. is a rapidly growing franchise that provides expert property management services to the four pillars of property management: residential, commercial, association and short term rentals. The services and solutions offered by PMI build value for property owners and are unmatched in the property management industry. With hundreds of offices nationwide, we are always looking for talented individuals to join the PMI team.
This franchise is independently owned and operated. Your application will go directly to the local office and all hiring decisions will be made by the franchisee. All inquiries about employment should be made directly to the franchisee/franchise location and not to the corporate office of Property Management Inc.
$25-30 hourly Auto-Apply 60d+ ago
Assistant Property Manager
Lincoln Property Company, Inc. 4.4
Assistant community manager job in Methuen Town, MA
Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States' most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit willowbridgepc.com.
We create places people want to call home - starting with you.
With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S.
At Willow Bridge, our purpose drives everything we do. Whether you're launching your career or looking to take the next step, we're here to support your growth with intention, flexibility, and real opportunities to make an impact.
We're currently hiring for a Assistant Property Manager - someone who brings fresh thinking, follows through, and knows how to bring people together to get results. We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward. If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you'll feel right at home here.
Let's grow together at Willow Bridge.
Responsibilities
The responsibilities of the Assistant Property Manager are as follows:
* Assist with accepting move out notices, service requests and resident transfers.
* Responsible for implementing lease renewal and resident retention programs.
* Manage resident relations issues, which includes taking resident phone calls, requests and concerns.
* Analyze weekly leasing reports and forecast occupancy trends.
* Assist with developing and tracking marketing strategies, including advertising, promotions and publications.
* Manage rent collections, late notices and posting rent.
* Review and inspect vacancies, make-ready apartments and models.
* Inspect the property for community policy violations, needed repairs and overall landscaping.
* Additional duties as assigned.
Qualifications
The qualifications for an Assistant Property Manager are as follows:
* A minimum of 1 year of related leasing or property management experience.
* High school diploma or equivalent is required. Bachelor's degree is preferred.
* Excellent interpersonal communication skills, including the ability to motivate and lead a team.
* Proficiency in Microsoft Office (Word, Excel).
* Able to multitask and meet deadlines in a timely and organized manner.
* Must be able to work a flexible schedule, including weekends.
* Must be able to tour the community with clients, which includes walking the property and climbing stairs.
* This role MAY require a valid driver's license.
Benefits
Typical base compensation range depending on experience: $28 to $32 per hour USD
Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.
This role may require you to obtain a state specific license or certification.
$28-32 hourly Auto-Apply 60d+ ago
Assistant Property Manager (Spencer Green)
Winncompanies 4.0
Assistant community manager job in Revere, MA
WinnCompanies is looking for an Assistant Property Manager to join our team at Spencer Green, a 233-unit affordable housing community located in Chelsea, MA. In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.
The pay range for this role is $26.00-$29.00 per hour dependent on experience. The selected candidate will adhere to the following schedule: Monday through Friday from 8:30AM-5:00PM.
Responsibilities:
Monitor collections and post rent payments.
Enforce the collection policy and initiate legal action when required.
Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, recertifications and negotiating lease renewals.
Provide exceptional customer service.
Respond timely to resident issues and complaints promoting positive resident relations.
Assist in all facets of physical and financial Management as needed and assigned.
Act as Property Manager in absence of the Manager for specified amounts of time.
Prepare financial reports for the Property Manager as well as resident correspondence and recertification notices.
Monitor the flow of accounts payable from issuing purchase orders to processing invoices.
Requirements:
High school diploma or GED equivalent.
Less than 1 year of relevant work experience.
Less than 1 year of supervisory / managerial experience.
LIHTC and / or HUD Project Based Section 8.
A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
Proficient with web-based applications and various computer systems, such as Microsoft Office.
Outstanding verbal and written communication skills.
Excellent customer service skills.
Superb attention to detail.
Adaptable to change.
Ability to multi-task in a fast-paced office environment.
Ability to work with a diverse group of people and personalities.
Preferred Qualifications:
Associate's degree.
Bilingual in English and Spanish.
Experience administering Affordable Programs such as Low Income Housing Tax Credit (LIHTC), Tax Exempt Bond, HOME, HPTF, or other state or local programs that may apply to this property
OneSite Property Management software experience
Certifications in HUD property management such as: CPO, COS, NAHP. LIHTC property management such as: SHCM, TCS, C3P, HCCP, NAHP.
Prior experience with new construction lease ups.
$26-29 hourly 6d ago
Market Assistant Property Manager
Corcoran Management Company 4.1
Assistant community manager job in Weymouth Town, MA
The Market Assistant Property Manager is responsible for overseeing marketing, resident relations, affordable housing programs and administrative operations at the assigned property.
Schedule: Monday through Friday, 9:00 am - 5:00 pm.
ESSENTIAL DUTIES:
Marketing
ā¢Maintain target occupancy or above at the property.
ā¢Develop and initiate marketing plans to attract new residents and maintain existing ones.
ā¢Lease apartments and oversee the leasing of apartments by leasing consultants.
ā¢Approve all rental applications.
ā¢Maintain current inventory of available apartments on apartment status report.
ā¢Conduct and update monthly market surveys of competitive properties.
Resident Relations
ā¢Serve as the liaison between residents and maintenance and/or Corcoran management.
ā¢Resolve resident complaints and concerns regarding the property.
ā¢Work with resident organizations.
ā¢Organize activities for residents; supervise activities of Recreation Coordinator, if applicable.
ā¢Maintain updated files of social services agencies in the local area; refer residents as needed.
Administrative Operations
ā¢Collect rents, post to resident accounts and make deposits of rental payments.
ā¢Inspect as per company red dot policy.
ā¢Coordinate with the Maintenance Manager the scheduling of painting, cleaning and other
ā¢maintenance work associated with move-ins and move-outs.
ā¢Prepare company and government agency documents/reports as required.
ā¢Handle delinquent resident accounts in accordance with company policies.
ā¢Execute lease renewals; execute recertifications at affordable housing properties.
ā¢Coordinate apartment inspection reports with Maintenance Manager.
ā¢Prepare security and vandalism reports with Maintenance Manager and forward to leadership.
ā¢Maintain complete and current resident files in accordance with Corcoran Management Company's policies and those of any regulatory agency involved.
ā¢Oversee the maintenance work order system and purchase order system. Perform site inspections with Maintenance Manager and Property Manager.
ā¢Follow company policies and procedures at all times.
ā¢Complete required trainings as assigned.
ā¢Attend required meetings.
REQUIRED EDUCATION/EXPERIENCE:
High school diploma or equivalent experience. Minimum of 3 years' experience in property management. Experience in affordable housing and knowledge of Fair Housing regulations. Demonstrated leadership, communication, prioritization and interpersonal skills. Must be able to read, write and communicate in English. Proficiency in Microsoft Office and Yardi software.
Job Description REGIONAL PROPERTY MANAGER (Affordable / Tax Credit)
The Regional Property Manager is responsible for the overall management of a portfolio of properties in a specific region. This includes leading the managers responsible for the day-to-day operations of the properties, as well as the long-term planning and development of the portfolio.
WHAT YOU'LL DO
Managing the day-to-day operations of a portfolio of affordable and tax credit housing properties, including leasing, maintenance, and repairs, while ensuring compliance with all relevant regulations (HUD, LIHTC, etc.)
Developing and implementing long-term plans for the portfolio, including capital improvements and new development
Working with property owners and managers to ensure that the properties are meeting their financial and operational goals
Ensuring that the properties are in compliance with all applicable laws and regulations, including those specific to affordable housing and tax credit programs (e.g., HUD regulations, LIHTC program rules)
Overseeing the budget for the portfolio and managing financial risks
Recruiting, training, and developing property managers and other staff
Providing customer service to tenants and property owners
What It Takes
CPM or CPM candidate preferred
5+ years minimum experience in a regional role, with a proven track record in affordable and/or tax credit housing management
Proficiency in Excel and Microsoft Office
Property Management Software experience (i.e. Yardi, etc)
Strong skillet in budgeting, profit/loss concepts, percentages, and variances required.
Proficient in creating annual budgets and carrying out asset management business planning.
Problem solving, reasoning, motivating, organizational and training abilities.
Proven ability to coach and develop staff.
THE PERKS!
Market Competitive salary, bonuses and performance-based incentives.
Comprehensive health, dental, and vision insurance plans.
Professional development opportunities.
Generous vacation and leave policies.
$61k-93k yearly est. 22d ago
Assistant Property Manager
Shp Management Corp
Assistant community manager job in Boston, MA
The Assistant Property Manager provides clerical support for the administration of the property, including answering telephones, greeting tenants and visitors, typing, filing and preparation of reports. This position reports the Property Manager of the property.
ESSENTIAL FUNCTIONS
Duties may include, but are not limited to assisting the Property Manager in the following areas:
Recommends and carries through the eviction process when necessary and approved by the main office.
Collects and records rent and followāup on delinquencies.
Assists in drawing up specifications and putting bids out to contractors on recommended work as needed and approved by main office.
Preparation and completion of records and files and any other reports required for the property by the main office and/or state agency.
Coordination of tenant moveāins and moveāouts in a timely manner.
Performs annual unit inspections or more frequent inspections as required, and assists state agency or any other 3rd party with required inspections.
Handles tenant complaints and following up in a timely manner.
Responsible for all clerical duties associated with this position.
QUALIFICATIONS: SKILLS & ABILITIES
High School graduate or equivalent
Two years working in an administrative position
Project-based Section 8 or tax credit experience
Demonstrated competency with Microsoft Office; Real Page, YARDI or other property management software required
Ability to accept responsibility and account for his/her action
Trait of being dependable and trustworthy
Ability to utilize available time to organize and complete work within given deadlines
Ability to work at a sustained pace and produce quality work
PHYSICAL ABILITIES
Lift/Carry, Push/Pull
Stand 12 lbs. or less (F)
Walk 11-20 lbs. (F)
Sit 21-50 lbs. (O) 26-40 lbs. (O)
Handling/Fingering 51-100 lbs. (F) over 40 lbs. (N)
Reach Outward/Above Shoulder (F) over 100 lbs.(N)
Climb (N/A)
Crawl (O) up to 33% of time
Squat/Kneel (F) up to 66% of time
Bend (C) more than 66% of time
$31k-59k yearly est. Auto-Apply 28d ago
Assistant Property Manager - BOX District
HK Management LLC 4.3
Assistant community manager job in Chelsea, MA
Description:
Hours: Full Time - Monday through Friday (some Saturdays required)
Job Description:
HallKeen Management Company is looking for a Full Time - 40 hour per week - Assistant Property Manager in the Chelsea area. The candidate will assist and support the Senior Property Manager and provide prompt and efficient administrative support to the office in oversight of 3 properties (market and affordable) consisting of 113 units total. This individual will be responsible for market/affordable leasing duties as well as roughly 40 LIHTC/affordable annual recertification's between the 3 sites. We are looking for a self-starter who can dive right in to the day-to-day in our busy office. The pay rate of $29.00 per hour with opportunity for commission!
Responsibilities:
Ā· Responsible for all resident LIHTC Annual Recertification's, as well as new move ins
Ā· Manage waitlist entering applications and conducting annual waitlist update
Ā· Processing all rent and subsidy payments
Ā· Track delinquency, deliver late rent notices, Notice to Quits, update delinquency reports
Ā· Lease apartment, market unit on various platforms, tour and follow up with prospects
Ā· Assist Property Manager and HallKeen on various projects
Ā· Conduct weekly property walks
Ā· Enter and track work orders
Ā· General office duties as needed
Ā· Some Saturday shifts will be required.
Requirements:
Requirements:
MUST have -OneSite, LIHTC recertification experience. Prior property management experience.
COS and C3P holders are strongly preferred with a background in affordable housing. Candidate must be extremely organized and detailed oriented with a strong ability to think fast and prioritize multiple job duties at any given time. Adept in various software programs such as Word and Excel, possess strong effective written and oral communication skills; ability to plan strategically; excellent customer service skills and a professional demeanor.
Benefits:
Full time position offers a competitive benefit program to include Medical, Dental, Vision, Health FSA, Dependent Care FSA, Short-Term Disability, Long Term Disability, Life Insurance, Home and Auto Discount program, Vendor Discount Program, 401(k) with matching contribution, Accrued Vacation, Sick, and Personal time and Paid Holiday Benefit.
$29 hourly 12d ago
Portfolio Property Manager - Lakes Region area
Foxfire Property Management
Assistant community manager job in Concord, NH
Full-time Description Are you a seasoned Property Manager seeking a new opportunity to work with a reputable property management company in central New Hampshire? Foxfire Property Management Inc. is a Concord, NH based, full-service, one-stop property management resource firm with an experienced and dedicated team of property management professionals. We manage a variety of properties including: residential, commercial and government assisted housing and specialize in HOA, condominium and cooperative properties.
We are searching for a skilled Portfolio Property Manager to join our team in the Lakes Region area! In this role, the Portfolio Property Manager of Residential Services will be responsible for managing the communities they are assigned to in a manner that is consistent with the goals set forth by the Board of Directors (BOD). The Portfolio Property Manager is responsible for all activity that involves or has a bearing on the property including finance, administration and maintenance. The Property Manager is accountable to the BOD.
Essential Duties and Responsibilities- Develops an innovative management plan describing the anticipated operation of the property each year. The plan consists of a budget and financial plan, a maintenance and capital improvement plan, an administrative plan and any additional plans required by the BOD- Organizes the operation of the property to produce the expected results- Coordinates with Maintenance management, supervises the maintenance personnel, if applicable, directing each job toward the management plan objectives- Oversees and collects income and management of expenses, producing the financial results desired by the BOD- Administers daily implementation of standard procedures and over first 6 months develops a procedure manual for newly acquired property- Analyzes operating results monthly, comparing it to the plan and recommending necessary plan adjustments- Advises BOD and DRMS of significant operational problems and deviations from plan and provides regular updates- Ensures all contracted workers and Foxfire associates on project comply with established property procedures- Develops a firm and friendly plan to consistently enforce all rules and regulations- Answers telephone and greets people entering office- Follows and adheres to community's collection policy- Handles various property accounting: association fees, invoice payments, purchase orders, outstanding bills and seeks prior approval for proposed expenditures not in operating budget- Prepares annual budget including list of capital replacements, reviews monthly income and expense statements reporting any issues- Inspects regularly exterior and common area of property and prepares monthly repair /replacement report- Solicits, reviews and selects outside contract vendors. Monitors contract work. Maintains file of contractors' liability and insurance coverage- Reviews and approves maintenance associate timesheets, if applicable- Responsible for oversight of any team members assigned to property(ies), if applicable- Promotes and supports Foxfire's policies and procedures- Ability to work well with a diverse group of people Requirements Essential Behavior Requirements
- Customer Service:
Displays a professional sense of urgency when communicating and interacting with customers, coworkers, and the public in a way that exceeds the customer's wants and needs. Identifies opportunities to improve and deliver additional value to customer's experience by presenting creative solutions and innovative ideas.
- Communication:
Actively listens to customers, coworkers, and the public (viewing the situation from the customer's perspective) and works together to solve the problem through effective communication.
- Problem Solving:
Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seeks additional assistance when needed.
- Quality:
Work āproduct or serviceā is free of errors and exceeds customer expectations.
- Leadership:
Shares the company vision and relates company strategy to the associate's daily work. Positively communicates goals. Clearly and consistently inspires associates to achieve the highest standards and results. Displays decisive and firm leadership when necessary. Is professionally disciplined and respectful. Effectively and promptly deals with team performance issues. Adapts positively to changing situations. Handles criticism well, admits mistakes and makes corrections quickly and willingly.
Minimum Qualifications- Education or Experience- Bachelor's (B.A.) degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.- Language Skills- Must have developed language skills to the point to be able to: read, analyze and interpretgeneral business documents, financial reports, and government regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from management, clients, customers and the general public.- Mathematical Skills- Requires mathematical development sufficient to be able to: calculate figures and amounts, discounts, interest and percentages. Knowledge of financial reporting, business plan principles, and practices.Possess strong analytical, problem solving, and organizational skills.- Reasoning Ability- Must have developed reasoning skills to be able to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Physical Requirements- Ability to pass physical exam, drug test and background check- Requires walking, sitting, and standing to a significant degree, reaching, handling, climbing (ladder), kneeling, crouching, stooping, talking, hearing and seeing- Lifting up to 25 lbs. maximum with frequent lifting and/or carrying or transporting of objects or equipment weighing up to 10 lbs.- Ability to operate standard office equipment including personal computer, copiers, facsimile and telephone- Inside environmental conditions protected from weather conditions. Exterior environmental conditions may or may not beprotected from weather, including temperature changes (cold, heat, humid, wet)
$61k-92k yearly est. 60d+ ago
Assistant Property Manager
Barkan Management Company 4.4
Assistant community manager job in Newton, MA
Come join our growing team!
If you are looking for a rewarding role with opportunities for growth at a company that values integrity, innovation, and teamwork, look no further! Barkan Management Company is a leading property management firm serving over 200 residential communities across 8 states, with regional offices in Boston and Washington D.C.
Founded in 1964, we have over 50 years of experience in real estate, specializing in community association and multi-family management, encompassing market rate and affordable housing. Our team of over 800 talented professionals shares a commitment to delivering unparalleled service, maintaining the highest quality standards, and exceeding client expectations. Join us as we continue to redefine the standards of excellence in property management!
Who we need:
You will join our Assistant Property Management team in Newton, MA, and provide administrative support to a portfolio of properties. The focus of this job is on producing high quality, detailed work based on established standards, guidelines and procedures. This position is multi-faceted working with multiple Account Executives. Must possess excellent Excel and Word skills, have above-average customer service skills, be cool under pressure, and work independently. You should be comfortable working with a repetitive routine and an even pace to promote accuracy and quality of work.
What you'll do:
Your day to day will include processing invoices, managing calls from owners, brokers, banks and tenants, filling out appropriate paperwork for corporate administrative charges, preparing and sending mass mailings, and maintaining property files. You may also be asked to attend annual meetings for some properties within your portfolio.
Customer Service: Communicate effectively with Account Executives and Accountants in-house. Respond in a timely manner to emails and phone calls from owners, brokers, banks and tenants.
Administrative: Mailings using mail merge methods. General correspondence to owners and tenants (violations, fines, invoices and late letters). Process invoices for payment. Research using Yardi accounting software.
Organization: Technical and analytical. Methodical work output so that job routines can be completed on time. Maintain Property files. Complete set of procedures and tasks before new ones are begun.
Skills/Experience: Proficient in Microsoft Office, Yardi knowledge is a Plus.
What we can do for you!
Barkan offers a competitive compensation and benefits package to full-time employees that includes:
Medical/Dental/Vision
Flexible Spending Accounts
Life Insurance
Short and Long-Term Disability
Paid Time Off
401(k) Match
Group Legal/Critical Illness/Hospitalization/Accident/Pet Insurance
Employee Assistance Program
The Barkan Companies is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Requisition #2436
$42k-55k yearly est. Auto-Apply 60d+ ago
Regional Property Manager - Rochester - Dover NH Area
Elm Grove Property MGT
Assistant community manager job in Rochester, NH
About Elm Grove Companies
Elm Grove Companies managescommunities with a focus on operational excellence, resident experience, and accountable stewardship for our owners and partners. We believe strong property performance is built through consistent onsite leadership, clear standards, and responsive support.
Position Overview
The Regional Property Manager is responsible for the operational, financial, and performance oversight of a portfolio of multifamily communities in the Rochester Dover region of New Hampshire. This role leads and coaches onsite teams, drives occupancy and NOI performance, ensures compliance with all applicable regulations, and maintains Elm Grove s standards for customer service, curb appeal, and risk management.
Key Responsibilities
Portfolio & Operational Leadership
Provide day-to-day oversight and direction to Property Managers and onsite teams across assigned communities.
Establish consistent operating routines, site standards, and performance expectations that align with Elm Grove policies.
Conduct regular property visits/inspections, including curb appeal, unit condition, safety, and make-ready readiness.
Partner with maintenance leadership to ensure preventive maintenance, unit turns, vendor performance, and capital work are on track.
Financial Performance & Asset Support
Own portfolio performance to budget, including NOI, occupancy, delinquency, bad debt, and controllable expenses.
Review and approve monthly financials, variance explanations, reforecasting, and action plans.
Ensure accurate rent roll management, pricing discipline, and revenue integrity (rent, fees, utilities, and other income).
Support annual budgeting, CAM/utility strategies (if applicable), and expense controls across the portfolio.
Leasing, Marketing & Resident Experience
Drive leasing performance through consistent sales expectations, traffic conversion, outreach, and reputation management.
Ensure teams follow lead management best practices and maintain high standards for tours, follow-up, and move-in readiness.
Elevate resident satisfaction through service standards, communication routines, and timely resolution of escalated issues.
Monitor renewals, retention strategies, and resident events/engagement as appropriate to the community.
Compliance, Risk & Governance
Ensure adherence to all company policies and applicable federal/state/local requirements (Fair Housing, landlord-tenant, safety).
Oversee affordable program compliance where applicable (LIHTC, HUD, HOME, PBRA, vouchers) and ensure audit readiness.
Manage risk items: incident reporting, insurance claims coordination, safety inspections, vendor insurance/COIs, and documentation.
Support legal process oversight (notices, evictions, collections) in partnership with approved counsel and internal guidelines.
People Leadership & Talent Development
Recruit, onboard, coach, and develop high-performing property teams; maintain accountability through goals and performance plans.
Lead regular 1:1s, team check-ins, and training to reinforce Elm Grove standards and consistency.
Build a culture of ownership, urgency, service, and follow-through.
Reporting & Communication
Provide clear weekly/monthly portfolio reporting on KPIs, risks, staffing, major issues, and action plans.
Serve as a key communication bridge between onsite teams, maintenance, leadership, and ownership groups.
Qualifications
Required
4+ years of multifamily property management experience, including multi-site or regional oversight.
Affordable housing compliance experience (LIHTC/HUD/HOME) and/or compliance certifications (COS, TCS, HCCP, etc.).
Demonstrated success improving occupancy, collections, resident satisfaction, and NOI performance.
Strong financial acumen: budgeting, variance analysis, expense control, and operational reporting.
Working knowledge of Fair Housing and residential landlord-tenant best practices.
Ability to travel locally throughout the Rochester Dover area; reliable transportation required.
Proficiency with property management systems (e.g., Yardi, AppFolio, Entrata) and Microsoft Office/Google Workspace.
Preferred
Affordable housing compliance experience (LIHTC/HUD/HOME) and/or compliance certifications (COS, TCS, HCCP, etc.).
Experience with renovation/turnover acceleration, value-add execution, or capital project coordination.
Supervisory experience across multiple communities and roles (leasing, PM, maintenance).
Core Competencies
Portfolio Leadership & Accountability
Financial & Operational Discipline
Coaching and Team Development
Resident Experience Focus
Compliance & Risk Management
Strong Communication & Documentation
Problem Solving and Prioritization
Work Environment & Schedule
Full-time, field-based with regular travel between properties in the Rochester Dover market.
Occasional evening/weekend availability may be needed for emergencies, staffing gaps, or critical leasing periods.
$60k-91k yearly est. 40d ago
Regional Property Manager - Rochester - Dover NH Area
Elm Grove Companies
Assistant community manager job in Rochester, NH
Job Description
Elm Grove Companies managescommunities with a focus on operational excellence, resident experience, and accountable stewardship for our owners and partners. We believe strong property performance is built through consistent onsite leadership, clear standards, and responsive support.
Position Overview
The Regional Property Manager is responsible for the operational, financial, and performance oversight of a portfolio of multifamily communities in the Rochester-Dover region of New Hampshire. This role leads and coaches onsite teams, drives occupancy and NOI performance, ensures compliance with all applicable regulations, and maintains Elm Grove's standards for customer service, curb appeal, and risk management.
Key Responsibilities
Portfolio & Operational Leadership
Provide day-to-day oversight and direction to Property Managers and onsite teams across assigned communities.
Establish consistent operating routines, site standards, and performance expectations that align with Elm Grove policies.
Conduct regular property visits/inspections, including curb appeal, unit condition, safety, and make-ready readiness.
Partner with maintenance leadership to ensure preventive maintenance, unit turns, vendor performance, and capital work are on track.
Financial Performance & Asset Support
Own portfolio performance to budget, including NOI, occupancy, delinquency, bad debt, and controllable expenses.
Review and approve monthly financials, variance explanations, reforecasting, and action plans.
Ensure accurate rent roll management, pricing discipline, and revenue integrity (rent, fees, utilities, and other income).
Support annual budgeting, CAM/utility strategies (if applicable), and expense controls across the portfolio.
Leasing, Marketing & Resident Experience
Drive leasing performance through consistent sales expectations, traffic conversion, outreach, and reputation management.
Ensure teams follow lead management best practices and maintain high standards for tours, follow-up, and move-in readiness.
Elevate resident satisfaction through service standards, communication routines, and timely resolution of escalated issues.
Monitor renewals, retention strategies, and resident events/engagement as appropriate to the community.
Compliance, Risk & Governance
Ensure adherence to all company policies and applicable federal/state/local requirements (Fair Housing, landlord-tenant, safety).
Oversee affordable program compliance where applicable (LIHTC, HUD, HOME, PBRA, vouchers) and ensure audit readiness.
Manage risk items: incident reporting, insurance claims coordination, safety inspections, vendor insurance/COIs, and documentation.
Support legal process oversight (notices, evictions, collections) in partnership with approved counsel and internal guidelines.
People Leadership & Talent Development
Recruit, onboard, coach, and develop high-performing property teams; maintain accountability through goals and performance plans.
Lead regular 1:1s, team check-ins, and training to reinforce Elm Grove standards and consistency.
Build a culture of ownership, urgency, service, and follow-through.
Reporting & Communication
Provide clear weekly/monthly portfolio reporting on KPIs, risks, staffing, major issues, and action plans.
Serve as a key communication bridge between onsite teams, maintenance, leadership, and ownership groups.
Qualifications
Required
4+ years of multifamily property management experience, including multi-site or regional oversight.
Affordable housing compliance experience (LIHTC/HUD/HOME) and/or compliance certifications (COS, TCS, HCCP, etc.).
Demonstrated success improving occupancy, collections, resident satisfaction, and NOI performance.
Strong financial acumen: budgeting, variance analysis, expense control, and operational reporting.
Working knowledge of Fair Housing and residential landlord-tenant best practices.
Ability to travel locally throughout the Rochester-Dover area; reliable transportation required.
Proficiency with property management systems (e.g., Yardi, AppFolio, Entrata) and Microsoft Office/Google Workspace.
Preferred
Affordable housing compliance experience (LIHTC/HUD/HOME) and/or compliance certifications (COS, TCS, HCCP, etc.).
Experience with renovation/turnover acceleration, value-add execution, or capital project coordination.
Supervisory experience across multiple communities and roles (leasing, PM, maintenance).
Core Competencies
Portfolio Leadership & Accountability
Financial & Operational Discipline
Coaching and Team Development
Resident Experience Focus
Compliance & Risk Management
Strong Communication & Documentation
Problem Solving and Prioritization
Work Environment & Schedule
Full-time, field-based with regular travel between properties in the Rochester-Dover market.
Occasional evening/weekend availability may be needed for emergencies, staffing gaps, or critical leasing periods.
$60k-91k yearly est. 11d ago
Assistant Property Manager - Apartments
First Realty Management Corp 4.1
Assistant community manager job in Boston, MA
A family-owned and privately held property management company, First Realty Management has more than 70 years of experience with the industry knowledge to match. We combine the resources of a large company with the personal touch and attention to detail of a small, local firm.
At the core of it all, our talented employees are what make us stand out above the rest. While we perform as a top-tier property management company, we strongly emphasize our close-knit, family-owned foundation. Professional growth is encouraged through a commitment to educational advancement and opportunities to learn from industry thought leaders. We create a sought-after community atmosphere by recognizing and celebrating those who go above and beyond. And above all else - we always put our team members first.
First Realty Management is seeking a qualified Assistant Property Manager to be a key part of the management team for a market-rate, luxury apartment community, in Roslindale, MA. We are seeking an independent, highly self-motivated individual who will provide the highest quality product and service by:
Assisting in operating the property within established financial guidelines and budget.
Supervision of work orders and maintenance staff in the absence of the Manager.
Maintaining occupancy at established levels.
Reviewing delinquent accounts and taking required action.
Ensuring residents' requests are responded to in a timely, efficient, and courteous manner.
Maintaining resident account information on RealPage.
Performing the monthly closing.
Assisting the Property Manager with coordinating apartment turnovers.
Coordinating resident activities.
Ordering office supplies and maintaining office equipment.
Utilizing systems such as Entrata and RealPage
Requirements:
Must have 3 plus years experience in assisting in managing multi-family rental housing with strong marketing skills.
Strong resident relation skills with the ability to communicate effectively, verbally and in writing.
The ideal candidate will be able to exercise excellent leadership, judgment, and initiative.
Superior writing and computer skills with solid knowledge of Microsoft Office programs.
Knowledge of property management software such as RealPage/One Site is highly preferred.
Superior multi-tasking abilities are essential to the position.
Superior customer service and professionalism.
Benefits:
Sign-on Bonus.
Paid Vacation, Holidays, PTO/Personal leave.
401(k) plan.
Health, Vision, and Dental Insurance.
Life Insurance, Short- & Long-Term Disability.
Flex spending accounts & Transportation expense accounts.
Opportunity for professional growth and development.
An EOE/ Veterans/Disabled Employer:
If you need an accommodation to apply due to a disability or protected veteran status, please contact HR at ************, ext. 3772.
$39k-52k yearly est. 26d ago
Property Manager
Equity Lifestyle Properties, Inc. 4.3
Assistant community manager job in Raymond, NH
What you'll do:
The Hospitality Manager provides exceptional customer service to attract and serve our guests, ensuring that we meet our financial goals. The Hospitality Manager would oversee our seasonal campground, Pine Acres, located in Raymond, NH.
Your job will include:
Provide exceptional customer service to residents and guests to ensure an excellent experience.
Manage the resources and assets of the property, including buildings and amenities.
Conduct marketing activities to attract new customers.
Hire and manage resort employees.
Prepare, manage, and analyze the operational budget of the resort.
Maximize the profitability of the property.
Maintain the resort and ensure that it's clean and attractive.
Partner with the marketing team to attract new guests.
Analyze, prepare, and manage the operational budget of the resort to improve its profitability.
Your skills and experience include:
Bachelor's degree, or a combination of education and equivalent experience.
5+ years of property management experience, preferably in an RV or manufactured home community setting.
Strong operations skills and a thorough understanding of the complexities of this position.
At least one year of experience in customer service and exceptional customer service skills.
Excellent skills in Microsoft Office and other web-based applications.
Valid driver's license, good driving record, and current auto insurance.
Experience in sales and/or marketing preferred.
$58k-79k yearly est. 3d ago
Assistant Association Property Manager
PMI Granite State 4.3
Assistant community manager job in Nashua, NH
Benefits:
401(k)
Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
PMI Granite State is a leading property management and real estate services company that is part of one of the nations largest property management franchise companies.
Job Description
A PMI Assistant Association Property Manager position is responsible for assisting the CommunityManagers in the management of the day-to-day operations of the communities in the assigned portfolio. The AssistantCommunityManager reports directly to their assigned CommunityManagers, the Director of CommunityManagement, and all other executive staff and is responsible for providing support to managers in the assigned portfolio. This includes, but is not limited to, communicating with homeowners, performing compliance inspections, and generating reports.
Responsibilities
Responding to homeowner inquiries via telephone, email, other
Updating homeowner account notes
Sending and tracking violation letters and architectural request responses
Creating community newsletters
Creating and tracking maintenance work orders and insurance bids
Supporting CommunityManagers in all functions such as attending meetings (2-3/month), scanning and filling documents, updating community websites, and generating monthly financial reports.
Facilitating community inspections
Organizing bids, contracts and other community documents
Processing special mailings
Managing vendor relationships
Qualifications
Knowledge of HOA governing documents and financial reports
Ability to maintain a high level of accuracy and organization dealing with homeowners
Excellent interpersonal skills
Analytical and problem solving skills
Effective verbal and listening communication skills
Computer skills including the ability to operate spreadsheets, word processing programs, e-mail at a high proficiency level
Ability to type a minimum of 40 wpm
$39k-55k yearly est. 16d ago
Assistant Property Manager
Lincoln Property Company, Inc. 4.4
Assistant community manager job in Framingham, MA
Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States' most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit willowbridgepc.com.
We create places people want to call home - starting with you.
With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S.
At Willow Bridge, our purpose drives everything we do. Whether you're launching your career or looking to take the next step, we're here to support your growth with intention, flexibility, and real opportunities to make an impact.
We're currently hiring for a Assistant Property Manager - someone who brings fresh thinking, follows through, and knows how to bring people together to get results. We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward. If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you'll feel right at home here.
Let's grow together at Willow Bridge.
Responsibilities
The responsibilities of the Assistant Property Manager are as follows:
* Assist with accepting move out notices, service requests and resident transfers.
* Responsible for implementing lease renewal and resident retention programs.
* Manage resident relations issues, which includes taking resident phone calls, requests and concerns.
* Analyze weekly leasing reports and forecast occupancy trends.
* Assist with developing and tracking marketing strategies, including advertising, promotions and publications.
* Manage rent collections, late notices and posting rent.
* Review and inspect vacancies, make-ready apartments and models.
* Inspect the property for community policy violations, needed repairs and overall landscaping.
* Additional duties as assigned.
Qualifications
The qualifications for an Assistant Property Manager are as follows:
* A minimum of 1 year of related leasing or property management experience.
* High school diploma or equivalent is required. Bachelor's degree is preferred.
* Excellent interpersonal communication skills, including the ability to motivate and lead a team.
* Proficiency in Microsoft Office (Word, Excel).
* Able to multitask and meet deadlines in a timely and organized manner.
* Must be able to work a flexible schedule, including weekends.
* Must be able to tour the community with clients, which includes walking the property and climbing stairs.
* This role MAY require a valid driver's license.
Benefits
Typical base compensation range depending on experience: $30 to $35 per hour USD
Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.
$30-35 hourly Auto-Apply 60d+ ago
Assistant Property Manager (Spencer Green)
Winncompanies 4.0
Assistant community manager job in Chelsea, MA
WinnCompanies is looking for an Assistant Property Manager to join our team at Spencer Green, a 233-unit affordable housing community located in Chelsea, MA. In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.
The pay range for this role is $26.00-$29.00 per hour dependent on experience. The selected candidate will adhere to the following schedule: Monday through Friday from 8:30AM-5:00PM.
Responsibilities:
Monitor collections and post rent payments.
Enforce the collection policy and initiate legal action when required.
Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, recertifications and negotiating lease renewals.
Provide exceptional customer service.
Respond timely to resident issues and complaints promoting positive resident relations.
Assist in all facets of physical and financial Management as needed and assigned.
Act as Property Manager in absence of the Manager for specified amounts of time.
Prepare financial reports for the Property Manager as well as resident correspondence and recertification notices.
Monitor the flow of accounts payable from issuing purchase orders to processing invoices.
Requirements:
High school diploma or GED equivalent.
Less than 1 year of relevant work experience.
Less than 1 year of supervisory / managerial experience.
LIHTC and / or HUD Project Based Section 8.
A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
Proficient with web-based applications and various computer systems, such as Microsoft Office.
Outstanding verbal and written communication skills.
Excellent customer service skills.
Superb attention to detail.
Adaptable to change.
Ability to multi-task in a fast-paced office environment.
Ability to work with a diverse group of people and personalities.
Preferred Qualifications:
Associate's degree.
Bilingual in English and Spanish.
Experience administering Affordable Programs such as Low Income Housing Tax Credit (LIHTC), Tax Exempt Bond, HOME, HPTF, or other state or local programs that may apply to this property
OneSite Property Management software experience
Certifications in HUD property management such as: CPO, COS, NAHP. LIHTC property management such as: SHCM, TCS, C3P, HCCP, NAHP.
Prior experience with new construction lease ups.
$26-29 hourly 6d ago
Regional Property Manager (NE2024RPM100)
Blue Castle Agency
Assistant community manager job in Manchester, NH
Job Description REGIONAL PROPERTY MANAGER
The Regional Property Manager is responsible for the overall management of a portfolio of properties in a specific region. This includes leading the managers responsible for the day-to-day operations of the properties, as well as the long-term planning and development of the portfolio.
WHAT YOU'LL DO
Managing the day-to-day operations of a portfolio of properties, including leasing, maintenance, and repairs
Developing and implementing long-term plans for the portfolio, including capital improvements and new development
Working with property owners and managers to ensure that the properties are meeting their financial and operational goals
Overseeing the budget for the portfolio and managing financial risks
Ensuring that the properties are in compliance with all applicable laws and regulations
Recruiting, training, and developing property managers and other staff
Providing customer service to tenants and property owners
What It Takes
CPM or CPM candidate preferred
5+ years minimum experience in a regional role
Proficiency in Excel and Microsoft Office
Property Management Software experience (i.e. Yardi, etc)
Strong skillet in budgeting, profit/loss concepts, percentages, and variances required.
Proficient in creating annual budgets and carrying out asset management business planning.
Problem solving, reasoning, motivating, organizational and training abilities.
Proven ability to coach and develop staff.
THE PERKS!
Market Competitive salary, bonuses and performance-based incentives.
Comprehensive health, dental, and vision insurance plans.
Professional development opportunities.
Generous vacation and leave policies.
$61k-93k yearly est. 22d ago
Assistant Property Manager (Rockland Street Elderly Housing)
Winncompanies 4.0
Assistant community manager job in Boston, MA
WinnCompanies is looking for an Assistant Property Manager to join our team at ABCD Scattered Portfolio with 130 units in total located in Roxbury, Dorchester and Mattapan, MA. In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.
The pay range for this position is $24.88 to $29.00 per hour, dependent on experience. Additionally, the selected candidate will adhere to the following work schedule: Mondays to Friday 8:30 AM to 5:00 PM.
Responsibilities
Monitor collections, post rent payments, enforce the collection policy and initiate legal action when required.
Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, recertifications and negotiating lease renewals.
Provide exceptional customer service, respond timely to resident issues and complaints, and promote positive resident relations.
Assist in all facets of physical and financial Management as needed and assigned.
Act as Property Manager in absence of the Manager for specified amounts of time.
Prepare financial reports for the Property Manager as well as resident correspondence, and recertification notices.
Monitor the flow of accounts payable from issuing purchase orders to processing invoices.
Requirements
High school diploma or GED equivalent.
Minimum of 1 year of relevant work experience in property management or leasing.
Less than 1 year of supervisory experience.
A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
Prior experience with PBS8, HUD and LIHTC programs.
Experience with various computer systems, such as Microsoft Office Suite.
Outstanding verbal and written communication skills.
Excellent customer service skills.
Superb attention to detail.
Ability to multi-task in a fast-paced office environment.
Ability to work with a diverse group of people and personalities.
Preferred Qualifications
Associate's degree.
Bilingual in English and Haitian Creole, or Portuguese, or Spanish.
COS Certification.
š¼ REGIONAL PROPERTY MANAGER (Affordable / Tax Credit)
The Regional Property Manager is responsible for the overall management of a portfolio of properties in a specific region. This includes leading the managers responsible for the day-to-day operations of the properties, as well as the long-term planning and development of the portfolio.
š” WHAT YOU'LL DO
Managing the day-to-day operations of a portfolio of affordable and tax credit housing properties, including leasing, maintenance, and repairs, while ensuring compliance with all relevant regulations (HUD, LIHTC, etc.)
Developing and implementing long-term plans for the portfolio, including capital improvements and new development
Working with property owners and managers to ensure that the properties are meeting their financial and operational goals
Ensuring that the properties are in compliance with all applicable laws and regulations, including those specific to affordable housing and tax credit programs (e.g., HUD regulations, LIHTC program rules)
Overseeing the budget for the portfolio and managing financial risks
Recruiting, training, and developing property managers and other staff
Providing customer service to tenants and property owners
š What It Takes
CPM or CPM candidate preferred
5+ years minimum experience in a regional role, with a proven track record in affordable and/or tax credit housing management
Proficiency in Excel and Microsoft Office
Property Management Software experience (i.e. Yardi, etc)
Strong skillet in budgeting, profit/loss concepts, percentages, and variances required.
Proficient in creating annual budgets and carrying out asset management business planning.
Problem solving, reasoning, motivating, organizational and training abilities.
Proven ability to coach and develop staff.
š THE PERKS!
Market Competitive salary, bonuses and performance-based incentives.
Comprehensive health, dental, and vision insurance plans.
Professional development opportunities.
Generous vacation and leave policies.
How much does an assistant community manager earn in Lawrence, MA?
The average assistant community manager in Lawrence, MA earns between $17,000 and $75,000 annually. This compares to the national average assistant community manager range of $24,000 to $66,000.
Average assistant community manager salary in Lawrence, MA
$36,000
What are the biggest employers of Assistant Community Managers in Lawrence, MA?
The biggest employers of Assistant Community Managers in Lawrence, MA are: