Commercial Assistant Property Manager
Assistant community manager job in Houston, TX
Job Title
Assistant Property Manager - Commercial Retail
The Assistant Property Manager is responsible for assisting in all areas defined as a part of the Sr. Assistant Property Manager , as well as performing property administrator job duties if there is no property administrator role on the team. The Assistant Property Manager will ensure a high level of professionalism and foster positive relationships with tenants and clients.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
• Provide full administrative support, including phone support, typing, reports, filing and distribution of correspondence. Coordinate office supplies in absence of a property administrator
• Assist in lease administration activities, including abstracting leases and keeping our database current
• Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts
• Prepare and coordinate bid proposals and service contracts
• Obtain aging report for management and follow up on all delinquencies, utilizing C&W or client-directed policies
• Ensure invoices are processed in accounting with appropriate back-up and according to established procedures
• Coordinate tenant move ins and move outs, including furniture delivery and pick up
• Oversee maintenance of work order and purchase order systems
• Responsible for aspects of development and maintenance of a comprehensive Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park events, quarterly newsletters, and training meetings or programs for tenants. Also responsible for ensuring tenant information within data base is current and up to date
• Update and maintain office procedures in the property Operation's Procedure Manual under direction of manager
• Ensure Certificates of Insurance for tenants and vendors are up to date
• Oversee the processing of management and maintenance staff hours, expense reports, check requests for review and approval
• Ensure that above standard tenant bill-backs for electrical usage, after hours HVAC, and other similar charges are processed in a timely manner
• Assist supervisor with aspects of annual budgets preparation and monthly financial reports, as well as preparation of bank deposits if processed at on site management office
• Responsible for leading regular inspections of properties with janitorial and landscape providers and any other service provider as directed by the manager
• Participates in performance oversight of all service contractors who perform contract services
KEY COMPETENCIES
1. Customer Service Focus
2. Organization skills
3. Time Management skills
4. Communication Proficiency (oral and written)
5. Initiative
6. Multi-Tasking
7. Sense of Urgency
IMPORTANT EDUCATION
• High school diploma/GED equivalent; Bachelor's Degree preferred
IMPORTANT EXPERIENCE
• At least 1 year of real estate property management or related experience
ADDITIONAL ELIGIBILITY QUALIFICATIONS
• Proficiency in Microsoft Office Suite
• Demonstrates initiative and reflects a sense of urgency in daily duties by meeting or improving upon deadlines
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.
AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ************** or email ***********************. Please refer to the job title and job location when you contact us.
Assistant Property Manager
Assistant community manager job in Houston, TX
Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States' most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit willowbridgepc.com.
We create places people want to call home - starting with you.
With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S.
At Willow Bridge, our purpose drives everything we do. Whether you're launching your career or looking to take the next step, we're here to support your growth with intention, flexibility, and real opportunities to make an impact.
We're currently hiring for a Assistant Property Manager - someone who brings fresh thinking, follows through, and knows how to bring people together to get results. We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward. If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you'll feel right at home here.
Let's grow together at Willow Bridge.
Responsibilities
The responsibilities of the Assistant Property Manager are as follows:
* Assist with accepting move out notices, service requests and resident transfers.
* Responsible for implementing lease renewal and resident retention programs.
* Manage resident relations issues, which includes taking resident phone calls, requests and concerns.
* Analyze weekly leasing reports and forecast occupancy trends.
* Assist with developing and tracking marketing strategies, including advertising, promotions and publications.
* Manage rent collections, late notices and posting rent.
* Review and inspect vacancies, make-ready apartments and models.
* Inspect the property for community policy violations, needed repairs and overall landscaping.
* Additional duties as assigned.
Qualifications
The qualifications for an Assistant Property Manager are as follows:
* A minimum of 1 year of related leasing or property management experience.
* High school diploma or equivalent is required. Bachelor's degree is preferred.
* Excellent interpersonal communication skills, including the ability to motivate and lead a team.
* Proficiency in Microsoft Office (Word, Excel).
* Able to multitask and meet deadlines in a timely and organized manner.
* Must be able to work a flexible schedule, including weekends.
* Must be able to tour the community with clients, which includes walking the property and climbing stairs.
* This role MAY require a valid driver's license.
Benefits
Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.
Auto-ApplyAssistant Community Manager
Assistant community manager job in Houston, TX
We are seeking a dynamic Assistant Community Manager to join the team at our successful property management company. The Assistant Community Manager is responsible for directly managing all aspects of their assigned residential property. As a successful Assistant Community Manager, your goals are to maintain high occupancy rates, maximize profitability, and maintain a high level of satisfaction for both the property owner and tenant. If you are passionate about making a difference in peoples lives and thriving in a fast-paced environment, wed like to meet you.
Responsibilities
Advertise vacant properties
Show properties to prospective tenants and inform them of all available amenities
Hold open houses
Qualify prospective tenants using background checks and references
Accept rental payments and provide receipts
Respond to tenant inquiries
Maintain deep knowledge of the local market and housing trends
Negotiate leasing terms and close deals
Inspect properties on a regular basis and schedule necessary maintenance/repairs
Provide administrative support and other duties as assigned
Follow all Equal Housing Opportunity guidelines, local laws, and company policies
Assistant Property Manager
Assistant community manager job in Houston, TX
Hire Priority, leaders in Multifamily Staffing, is looking for three qualified Assistant Property Managers for various properties in the greater Houston area!
You Have Knowledge and Experience of the following:
INCOME COLLECTION: Maintains accurate resident records. Updates on a daily basis all rents, deposits, and application fees received from residents. Issue appropriate notice when necessary (e.g., late payments, eviction notices, returned check memos). Deposits all receipts prior to bank closing each day.
RESIDENT RELATIONS: Maintains positive customer relations attitude. Physically inspects community when on grounds, picks up litter, and reports any service needs to maintenance staff. Will also inspect move-outs and vacancies when requested.
MARKETING:
Must be knowledgeable of all phases of leasing and resident retention.
Works with lease renewals each month.
Responsible for keeping daily records on lease renewals and terminations.
Greets prospective clients shows community, and performs leasing duties.
Answers and handles incoming phone calls from prospective new residents, current residents, vendors/suppliers, etc.
Maintains awareness of local market conditions and trends. Contribute ideas to the property manager for marketing the community and improving resident satisfaction.
ADMINISTRATIVE
Updates required reports concerning move-out notices, activity, etc., on a daily basis and provides information to the property manager.
Organizes and files all applicable reports, leases, and paperwork.
Verifies accuracy of all lease paperwork and processes move-ins and move-outs.
Processes all security deposit move-out reports.
Accepts service requests from residents and routes to maintenance for prompt processing. Conducts service follow-up calls with residents when work is completed.
GENERAL: Performs any additional duties assigned by the Property Manager or Regional Property Manager. Serves as a backup for all Property Manager duties.
Assistant Property Manager
Assistant community manager job in Houston, TX
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
As an Assistant Property Manager at Hines, you play a key role in facilitating the smooth day-to-day operations of the property, while providing the highest quality hospitality experience. The successful candidate will be organized, have an eye for detail and a passion for delivering exceptional customer service. At Hines, delivering an exceptional experience means combining a hospitality culture with real estate knowledge. Responsibilities include, but are not limited to:
Operations:
Handle administrative tasks and maintain vendor relationships for all activities related to the physical operation of the property.
Performs routine property inspections and initiate work requests to ensure the property is well-maintained and aesthetically pleasing.
Manage the physical space and daily operations for assigned site(s).
Coordinate projects, complex requests, and multi-trade work orders.
Plan and coordinate installation and maintenance of assets housed within assigned site(s).
Assist with collecting and analyzing operational data to provide accurate reporting and insights for services, work order productivity, cost savings, and improvements.
Assist in managing the property's financial activities.
Ensure compliance with all government, industry, regional and company required programs, objectives, and policies.
Assist with the direction of emergency procedures including but not limited to:
Executing emergency plans and practice drills
Monitoring emergency equipment
Leading and/or assisting with evacuations, bomb searches and life safety alarms as deemed reasonable and prudent
Acting as fire/life safety director while assisting emergency authorities and response teams
Hospitality / Leadership:
In accordance with the firm's leadership principles - train, mentor, and continuously develop all property personnel in providing a best-in-class hospitality experience.
Assist with leading a cross-functional team, including third-party service providers, in the delivery of Hines' Hospitality Standards.
Assist in coordinating unique event programming with a focus on creating and maintaining a community atmosphere.
Ensure property engagement and service offerings are aligned with Hines' service level standards.
Ensure all corporate objectives and policies are met.
Qualifications
Minimum Requirements include:
Bachelor's degree from an accredited institution with a focus on business administration, hospitality, real estate, or in a related field preferred; high school diploma required.
2+ years professional work experience, with supervisory experience strongly preferred.
Financial experience including profit and loss (P&L) responsibility, budgetary oversight, cost analysis, and management of service contracts and arrears.
Proficient in Microsoft Office software.
Successful completion of the Hines Property Management Training Program or equivalent real estate knowledge.
Passion for working with people, creating amazing experiences, and leading with a hospitality mindset.
High degree of emotional intelligence with proven ability to think creatively in all job responsibilities.
Solution-oriented with strong organizational, analytical and project management skills.
Maintain composure and professionalism at all times.
Excellent interpersonal, verbal, and written communication skills utilizing proper punctuation, grammar, diction, and style.
Eager to be a part of a fast-paced and dynamic work environment.
Takes initiative and is a proactive leader always focused on continuous improvement.
Work indoors approximately 95% of the time and outdoors 5% of the time.
Use olfactory, auditory, and visual senses to inspect building(s) and detect emergency alarms.
On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings.
Ability to lift up to 25lbs.
Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters.
Transfer properties and work overtime as business needs deem appropriate.
Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
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Auto-ApplyAssistant Apartment Manager
Assistant community manager job in Humble, TX
About the Job: The Assistant Community Manager is responsible for assisting the Community Manager in the overall general administration and maintenance of the physical property. The Assistant Community Manager reports to the Community Manager and Regional Property Manager.
RESPONSIBILITIES
* Ensure resident files are maintained in accordance with Compliance and Property Management policies and regulations.
* Assist in marketing and advertising for vacancies in accordance with properties Affirmative Fair Housing Marketing Plan.
* Assist in maintaining property waiting list in accordance with Tenant Selection Plan.
* Process applications for housing in accordance with properties affordable housing covenants.
* Assist in preparing deposits for banking and making daily bank runs.
* Post resident payments into Yardi in a timely manner.
* Assist Community Manager in preparing management required month end reports.
* Assist Community Manager in maintaining work orders and posting in Yardi.
* Assist Community Manager in preparing office and maintenance supply orders in accordance with approved property budget.
* Working as a cohesive team with maintenance personnel to ensure vacancy turn times are met.
* Prepare late notices and notices to pay rent.
* Assist Community Manager with legal proceedings.
* Assist in showing available units.
* Maintain general office and resident files.
* Take a proactive role in shopping the competition and marketing.
* Assist residents at all times when requested.
* Record traffic in software program on a daily basis.
* Follow up with Guest Cards or a "Thank-You" response within twenty-four (24) hours of the visit with the prospect.
* Respond to all resident complaints in a timely and professional manner.
* Must attend company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee's home.
* Other duties as requested.
* Assist Community Manager in maintaining 100% occupancy at all times.
* Ensure residents are provided a clean, safe and well maintained community.
* Maintain positive relations with CORE internal departments.
* Assist Community Manager in processing annual re-certifications within established timelines.
* Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance.
* Encouraged to take company sponsored Tax Credit Specialist (TCS) certification class for professional development. TCS certification is required for promotion to a Community Manager position.
EXPERIENCE
* High school education or equivalent is needed with proficiency in both verbal and written communication skills.
* Minimum 2 years working in property management, preferably in an affordable housing environment.
* Minimum one year working in an administrative position.
* Understanding and comprehension of budgeting.
* Minimum of one year working in a customer service environment with excellent customer service skills.
* Working knowledge of Microsoft Office products such as Word, Excel, and Outlook.
* Basic bookkeeping and general mathematical principles.
* Experience with aged receivables.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
* Sitting
* Walking
* Operate a computer
* Occasional lifting
* Occasional climbing of stairs
FSLA- Non exempt
PAY- $22.00 - $23.00/hr
National Community Renaissance is an equal opportunity employer.
Assistant Property Manager
Assistant community manager job in Spring, TX
Job Description
We're looking for an organized, confident, people-focused Assistant Property Manager to support daily operations at one of our professionally managed apartment communities. You'll be the right hand to the Property Manager, helping keep the community running smoothly, residents satisfied, and financial performance tight.
This isn't a desk-only job - you'll be involved in leasing, resident relations, collections, maintenance coordination, and problem-solving. If you thrive in a fast-moving environment, stay calm under pressure, and enjoy delivering a great resident experience while driving results, you'll fit perfectly.
We want someone who is reliable, proactive, and takes ownership. If you're looking to grow in multifamily operations and you're ready to step into a role with real responsibility, this is your chance.
Compensation:
$45,000 - $60,000 yearly
Responsibilities:
Resident Relations & Customer Experience
Be the primary point of contact for residents and prospects; deliver friendly, solution-focused service.
Manage resident communication with clarity, urgency, and professionalism.
Resolve resident concerns and escalate issues appropriately.
Leasing & Renewals
Assist with leasing efforts, tours, follow-ups, and application processing as needed.
Drive renewal conversations, negotiate lease terms, and maintain strong renewal percentages.
Ensure prospects and residents receive accurate information and exceptional service.
Collections & Delinquency Management
Monitor rent collections daily and proactively reach out to residents with outstanding balances.
Follow delinquency procedures, issue notices, and coordinate with third-party vendors when required.
Maintain accurate records and communicate status updates to leadership.
Maintenance Coordination
Receive, track, and follow up on work orders to ensure timely completion.
Coordinate with maintenance teams and vendors to keep the property in excellent condition.
Communicate updates to residents and ensure issues are closed out properly.
Operations & Administration
Assist with preparing reports, managing files, and completing resident documentation.
Support compliance with company policies, fair housing, and local/state regulatory requirements.
Protect revenue by accurately applying fees, charges, and lease terms.
Support property-level projects, inspections, and audits.
Qualifications:
Required
Prior experience in property management, leasing, or customer service.
Strong communication skills - written and verbal - with a natural ability to connect with people.
Organized, detail-oriented, and able to juggle multiple priorities without dropping the ball.
Proficient with property management software (AppFolio, Yardi, RealPage, or similar).
Ability to work on-site, full-time, and handle occasional after-hours needs when required.
Preferred
Experience with multifamily leasing or assistant manager duties.
Knowledge of fair housing laws and leasing/renewal practices.
Comfort with collections, notices, and managing delinquency steps.
Bilingual (English/Spanish) is a plus.
After you apply
After you submit your application, you will receive an email to complete a 3-question video questionnaire. Only candidates who submit their videos will be considered for the next step in our hiring process.
About Company
If you're the kind of person who loves helping others, solves problems with a smile, and thrives in a fast-moving environment, you'll fit right in here.
We're not just a property management company. We're a team on a mission to simplify real estate investing and strengthen communities. What makes us different? It starts with THE CUT - our six core pillars: Trust, Hospitality, Empowerment, Creativity, Urgency, and Tribe.
Here, you're trusted to take ownership, empowered with tools and training, and surrounded by a team that supports you. We reward initiative, celebrate wins, and believe in doing work that matters.
No micromanaging. No corporate red tape. Just smart, motivated people solving problems, helping clients, and growing every day.
If you want to be part of a company that values speed, creativity, and team culture - and you're ready to make an impact - we want to hear from you.
Assistant Property Manager
Assistant community manager job in Houston, TX
Able to handle all aspects of a renovation process
Assist w/turnkey schedules, renovation schedules, and make ready status board
Reviewing all lease files to make sure they are in accordance with the ARP lease file audit program.
Perform collection of move-in monies and monthly rental payments on-site.
Perform evictions, utility cut-offs and landlord liens as required on delinquent rents.
Responsible for obtaining service contracts, vendor relations, process all vendor invoices and obtain certificates of insurance.
Ensure lease files are complete and being executed properly with proper income documentation.
Physically walk and inspect community on a regular basis; check on vacant units; conduct move in and move out inspections.
Coordinate with maintenance and make ready staff to ensure timely turn of apartments after move-out.
Process all invoices and security deposits as per company policy.
Maintain liability awareness to avoid resident conflicts and property loss
Requirements
Must have knowledge of HUD/Section 8 policies and procedures
One-Site experience with affordable housing a plus
Two (2) years of previous
Assistant Property Manager
Assistant community manager job in Houston, TX
The Assistant Property Manager reports to and is responsible for assisting the Property Manager. Primary responsibilities include operational goals, generating satisfactory cash flow, customer service with current and prospective residents; leasing apartments; office management, and support.
DUTIES/RESPONSIBILITIES
In the absence of the Property Manager, the Assistant Property Manager oversees the office and shall become responsible for all funds pertaining to the property and must ensure daily bank deposits are made.
Supports, coordinates, and facilitates leasing, resident retention, concessions, and customer service activities.
Performs leasing of units, including generating traffic and responding to telephone and internet inquiries.
Interacts with prospective residents by providing tours, qualifying prospects, and closing sales by obtaining rental applications and deposits.
Negotiates new leases and renewals per specifications of the property owner and Property Manager. Maintains resident files. Ensures timely move-in for new residents.
Always displays a friendly and courteous attitude towards residents, clients, and guests. Maintains and promotes a positive attitude with other employees. Contributes and acts as a team player.
Provides satisfactory results to current residents regarding maintenance requests, resident call-backs to check on maintenance work performed, assists with ordering parts, supplies, and services within budget. Returns after-hour calls duties as required.
Collects rent from residents and posts into RealPage OneSite.
Gathers information and completes reports in a timely manner, including computation reports, move-out reports, vacancy reports, traffic reports, market surveys, and weekly activity reports.
Contacts delinquent residents and communicates late notices and eviction notices. Adheres to company policies and procedures if rent is not received within a specified period.
Distributes renewal notices to current residents.
Assists with resolving resident issues and complaints.
Assists with planning and attends social and other community events for residents.
Ensures adherence to policies and safety rules; complies with policies for reporting incidents.
May inspect vacated units to assess needed repairs and replacement. Monitors the property landscape and other attributes to identify and report potential safety hazards and concerns and ensure quality property aesthetics.
Completes paperwork and follows processes for households with rental assistance vouchers, when applicable.
Process purchase orders and invoices and send them to accounting.
Always display a friendly and courteous attitude with other employees. Never confronts a supervisor or other employee in front of residents.
Performs other job duties as assigned by the Property Manager or operations to meet the needs of the business.
Must abide by Standard Operating Procedures (SOP) for rent collections.
SKILLS/ABILITIES
Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing and Fair Housing.
Sales knowledge, skills, and ability to sell products and services to existing customers.
Generates traffic for prospective residents, makes appointments with prospects, qualifies prospects, and sells them on the merit of the property to close the lease.
Processes lease applications and all paperwork associated with generating a lease.
Customer service and conflict resolutions skills to overcome objections and resolve issues.
Knowledge of general bookkeeping, accounting practices, and property management business procedures.
Organizational skills to maintain records and schedules.
Skill and ability to communicate verbally, clearly, concisely, and in writing.
Proficiency with Microsoft Office applications (MS Word, Excel, Outlook, and PowerPoint). Ability to learn and operate RealPage OneSite.
Ability to maintain confidentiality and maintain appropriate discretion.
ADMINISTRATIVE REQUIREMENTS
Ensures adherence to policies and safety rules; complies with policies for reporting incidents.
Adheres to a varied work schedule, including weekends and some holidays, as required due to business necessity.
Attends and participates in training programs and events.
Performs other related duties as assigned to meet the needs of the business.
Assists with marketing efforts in the community to promote positive awareness of the property and increase the traffic of prospective residents.
Promotes positive resident relations and provides customer service and responsiveness to resident needs and concerns.
AFFORDABLE HOUSING DUTIES AND RESPONSIBILITIES
Operates the property in compliance with regulatory agency, lender, investor, and other applicable compliance requirements.
Comply with standards for affirmative marketing, including proper completion and maintenance of the Affirmative Fair Housing Marketing Plan (AFHMP) HUD 935.2.
Market to agencies identified in the AFHMP as well as maintaining availability information with local housing authorities and commercial publications. Maintain AFHMP Binder.
Ensures resident files, certifications, and re-certifications are completed accurately and timely.
Ensures that all applications qualify in reference to the Rental Criteria specific to the assigned property. Ensures that all application paperwork is completed and complies with the requirements of the project's programs.
Prepares for and passes file audits, physical inspections of units and buildings, and/or management and occupancy reviews.
Lease to households that meet the assigned property's income restrictions, rental criteria and when applicable HUD guidelines.
Review and update as necessary the Unit Status Report in comparison to tenant lease files to ensure information accuracy.
Oversee and maintain all new lease and lease renewal practices according to HUD guidelines inclusive of the certification and verification process; process annual recertification and tenant notification documentation at 120, 90, and 60-day increments; process interims as required if assigned to a HUD governed property.
Ensure property maintains it applicable fractions and set aside requirements identified in the property LURA if assigned to a Tax Credit property.
Perform supportive service as outlined in the properties LURA and maintain proper documentation; assist as needed with the planning and implementation of social services programs. Programs should be coordinated with the social services provider. Maintain Supportive Service Binder.
Assist Property Manager in audit preparation and ensure on-site compliance on all corrections.
Handle recordkeeping and reporting responsibilities in accordance with the HUD/TC/ADHP/HOME/Bond regulations.
Maintain all resident files per HUD/TC/ADHP/HOME/Bond guidelines.
Prepare for, respond to, and oversee corrections needed to meet requirements for all Management Reviews if assigned to a HUD governed property.
Ensure all physical deficiencies are corrected per violation/inspection notices so that subsidy may be reinstated, or findings corrected.
Oversee REAC/UPCS inspections including preparation for and corrections to deficiencies noted on findings report.
Maintain waiting and transfer list per HUD/CA/TC guidelines. Regularly seeks to understand and anticipate resident needs.
Inspects property two-three times per week including periodic visits to all residents.
Assist new resident moving in by notifying them of community procedures, parking, hours, night access, mail, etc.
Ensure that residents are provided with a clean and well-maintained home.
Along with Property Performance Review (PPR) completes quarterly unit inspections to identify, report, and prevent REAC inspection deficiencies.
Properly coordinates the administration of supportive services with the Social Service Provider to ensure resident support.
Maintains a proper Wait List in accordance with HUD/State Monitoring Agency guidelines when applicable.
EDUCATION AND EXPERIENCE
High school diploma/GED; or two to three years related experience in property management, leasing, and/or hospitality or related experience in customer service industry, sales/marketing, or an equivalent combination of education and experience
Two-years of affordable housing property management experience overseeing a busy complex and staff that includes responsibility for financial and operational results, HUD/TC/AHDP/HOME/Bond administration, and staff supervision to ensure compliance with site-specific programs.
Strong knowledge of HUD policies as well as Project Based Section 8 rules and regulations for Project Based Affordable Housing; Strong knowledge of Tax Credit/AHDP/HOME/Bond polices for Tax Credit/AHDP/HOME/Bond Properties.
Thorough and current knowledge of the most recent version of the 4350.
Knowledge of HUD Secure Systems; TRACS, IMAX, EIV on a HUD governed property.
Excellent customer service skills and the ability to develop a rapport with the residents, community staff and HUD administrator/State Monitoring Agency.
COS Certification on a HUD governed property.
Lynd Management Group, LLC does not discriminate based on race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status, or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.
Lynd Management Group, LLC participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
Lynd Management Group, LLC will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Lynd Management Group, LLC participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.
Auto-ApplyAssistant Property Manager | MAA Woodwind
Assistant community manager job in Houston, TX
Becoming a part of MAA is exciting and rewarding for those who enjoy working with a dynamic team. Join us as we exceed our residents' expectations of a place to call home.
Assistant Property Manager
Are you ready to take the next step towards being a leader on a team in the multifamily housing industry? At MAA, we believe that you are our differentiating factor - our competitive advantage. Our associates help transform properties into communities and apartments into homes. This position is for the super-organized person who enjoys working with people and helping prospects find their perfect home.
The Assistant Property Manager will be responsible for collecting rent and ancillary fees from residents, including collections of delinquent accounts; posting income and deposits; inspection of apartment homes after move-out; sales and customer service with current and prospective residents; leasing apartments; office management and support.
Qualifications
1-3 years of Assistant Property Manager and/or Leasing experience
Bookkeeping skills and/or experience
High school diploma/GED, Bachelor's degree preferred
MAA recognizes that talented people are attracted to companies that provide competitive pay, comprehensive benefits, and outstanding advancement opportunities. We offer a comprehensive benefits package* including, but not limited to, the following:
· Apartment Discount and Associate Renewal Cap
· Medical, Dental, and Vision Insurance
· Life and Disability Insurance
· Vacation, Sick Leave, and Holiday Pay
· Performance-based Incentives and Commissions
· 401(k) Retirement Plan
· Tuition Reimbursement
· Opportunities for promotion and internal career advancement
*
Eligibility for benefit plans and programs vary based on hours worked and length of employment.
We are committed to providing service excellence and value to those who depend on us at MAA. Our people-first approach has been transforming properties into communities and apartments into homes for over 25 years. As the largest owner-operator of multifamily apartments in the United States - we are established leaders in the real estate space - bringing tremendous opportunities to those looking to build their careers. We invite you to explore our Brighter View and find your place at MAA!
EOE M/F/V/D
Drug Free Workplace
Property Location:
MAA Woodwind
Auto-ApplyAssistant Property Manager
Assistant community manager job in Houston, TX
Our Story
Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We've designed our corporate structure to best serve our clients by enhancing collaboration across our organization.
At Avison Young, we are committed to providing a comprehensive suite of commercial real estate services to our clients while fostering a supportive and inclusive workplace culture for our employees. Our collaborative approach and emphasis on personal and professional growth create an environment where individuals can thrive. Real estate can have a significant positive impact on people's lives - and we're in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.
If you're looking for career opportunities where you can excel and contribute to a strong company culture, we want to hear from you. Join our highly motivated team and take pride in your work as we create a better future together.
Overview
The Assistant Property Manager supervises and supports a regional portfolio of facility, office, retail, apartment, or similar commercial or residential spaces. The Assistant Property Manager is expected to travel to conduct site visits and inspections, to be hands on in performing work, to supervise and coordinate on-site staff and contractors/vendors, execute a preventive maintenance program, procure materials, supervise day-to-day maintenance and janitorial duties of the property, and perform budget tracking.
This person is also expected to determine the need and extent of service, equipment required, type and number of operation and maintenance personnel needed, and to perform and assign work. Must be committed to enhancing operational efficiency, driving revenue growth, and fostering strong client and tenant relationships while ensuring compliance with local laws as well as industry regulations and standards. Establish excellent relationships with all tenants to quickly resolve needs that may arise and maintain the highest levels of tenant satisfaction. Proactive extrovert that enjoys and excels at fostering relationships and a community environment.
Responsibilities
Responsible for the routine, scheduled maintenance & on-call work orders for a regional portfolio of buildings in the greater NYC area.
Inspects facility or building equipment daily to determine need and extent of service, cleaning or maintenance required.
Prioritizes work to ensure building occupant's needs are met in a timely fashion and assigns work requests to appropriate personnel to perform required maintenance, servicing and repairs. May also perform some repairs and servicing.
Respond to tenant requests and needs and coordinates with Property Management and building staff to resolve the issues.
Visits with building occupants to ensure that their needs are met and solicits suggestions for improvements.
Coordinate and participate in training on maintenance, safety, equipment and systems.
May directly or indirectly supervise both skilled (plumbing, carpentry, painting, electrical, mechanical, maintenance) and unskilled staff (cleaning, moving, dispatch, security) and assign them to perform facility/building and site maintenance, repairs, cleaning, and servicing.
Develops, implements, and oversees a preventive maintenance program for all facilities and equipment.
Coordinates, oversees, and directs vendors and contractors performing servicing, repairs, and construction on site.
Compiles records of labor and material cost for operating building and issues cost reports to supervisor.
Maintain, open and close buildings work orders in the department's computerized maintenance management system (CMMS).
Respond to and direct emergency response to portfolio critical incidents.
Monitor & enforce terms of all lease agreements, the billing & collection of rents and other tenant charges in compliance with leases
Assist with the selection and performance of vendor services, including preparation of requests for proposals and service agreements.
Monitor vendor performance to ensure compliance and standards established in the service agreement are being met.
Assist with coordination and supervision of building staff, including oversight of scheduling and facilitating maintenance with engineers, janitorial staff, and third-party vendors.
Create purchase orders and track, code and process invoices using accounting system.
Assist and coordinate preparation of client monthly management report package.
Document and track all certificates of insurance from vendors and tenants.
Maintain accurate and pertinent information for vendors and tenants.
Prepare correspondence and memos to tenants and vendors.
Establish and maintain positive relationships with internal and external tenants and vendors.
Perform other related duties as requested.
Qualifications
Bachelor's Degree, preferably in business, real estate, or finance
Candidate will possess a minimum of three years related experience
Strong understanding of financial terms and principals and have the ability to analyze and conduct complex financial and business decisions
Proficient in Microsoft Word and Excel
Workplace Type On-Site
Our Equal Opportunity Commitment
Our Equal Opportunity Commitment
Avison Young is proud to be an equal opportunity employer, committed to promoting diversity and inclusivity within our workforce. Our non-discrimination policy ensures that all individuals are treated equally, regardless of race, gender, religion, sexual orientation, or disability. We believe in fostering a positive and inclusive work environment that values accessibility and fair recruitment practices for all employees. We hope you will join us in committing to create a workplace that is fair, equitable, and welcoming to all.
Benefits offered to full time W2 employees:
Traditional and Roth 401k with generous employer match and immediate vesting
12 weeks of Paid Parental Leave after one year of tenure
Medical, Dental, Vision Insurance
Company paid Life and AD&D Insurance
Company paid Short & Long-Term Disability
Voluntary Critical Illness and Accident Coverage
Healthcare, Dependent Care, Commuter & Transit Pre-Tax Benefits
Wellness program
Employee Assistance Program (EAP)
Work-Life Balance:
Competitive paid vacation days
2 personal/wellness days
Paid holidays plus 2 floating holidays
Annual volunteer day for Day of Giving
Auto-ApplyAssistant Property Manager
Assistant community manager job in Houston, TX
Full-time Description
Assist the Property Manager with all on-site operations and achieving property financial and operational objectives of our commercial portfolios. Oversee property maintenance, accounts payable/receivable and assist with capital projects. Position also works with the Property Manager to ensure that all activities are conducted in compliance with all local, state, and federal, landlord/tenant and real estate laws.
Requirements
Job Responsibilities:
Works with property management team to minimize expenditures, maximize revenues and adhere to budgeted cost parameters.
Works with office staff and accounting department to ensure all rent is collected as due and that all revenue data is posted correctly.
Manages preparation of all tenant correspondence, including late payment notices.
Works with legal counsel and Property Manager to execute unlawful detainers and 3 Day Notices as required.
Produces monthly tenant delinquency reports and property accruals.
Works with property manager to complete monthly financial and property activity reports.
Works with property manager to prepare annual budgets and tenant CAM Reconciliations.
Schedules site visits regularly.
Shows vacant suites as necessary and explains property rules and regulations. Ensures all move-in/move-out paperwork is completed correctly and has been approved by the property manager.
Ensures all suite, move-in, move-out and other leasing data is entered correctly and in a timely manner into the on-site property management software system.
Works with management team to administer renewal program and works to maximize tenant renewals.
Works with property manager to hire, train and develop on-site employees according to company policy and procedure.
Assists property manager with counseling and reviewing employees as necessary and as required by company policy and procedure.
Works with property manager to develop an effective, proactive team that works together to achieve property objectives.
Works with property manager and maintenance team to ensures that suites, common areas, and grounds are maintained according to property objectives.
As required, inspects suites, common areas, and property to insure adherence to property standards.
Works with property manager to insure adherence to company safety standards, policies, and procedures. Works with property manager to ensure that all safety inspections are completed as required and ensures adherence to company key control policies.
Completes, as necessary, all required paperwork for all liability, workers' compensation, and property insurance claims. Oversees tenant and vendor insurance program.
Takes escalated service requests and works with property team to ensure adherence to customer service standards. Works with on-site staff to ensure that tenant issues are dealt with in a timely manner and that proper follow-through is done.
Requirements:
Must have at least a high school diploma or equivalent.
Experience in commercial real estate, or other similar work experience is preferred.
Assistant Property Manager
Assistant community manager job in Houston, TX
* NOTICE: CYBER CRIMINALS ARE USING FAKE JOB LISTINGS TO TARGET APPLICANTS' PERSONALLY IDENTIFIABLE INFORMATION, EUREKA MULTIFAMILY GROUP WILL NOT USE AN APP TO COMMUNICATE WITH POTENTIAL CANDIDATES, SCHEDULE INTERVIEWS THROUGH AN APP OR OTHERWISE COMMUNICATE VIA APPS OR TEXT MESSAGING. ALSO PLEASE BE ADVISED THAT EUREKA MULTIFAMILY GROUP WILL NOT SEND AN EQUIPMENT CHECK FOR DEPOSIT INTO YOUR BANK ACCOUNT FOR ANY REASON.
EUREKA MULTI-FAMILY GROUP does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Eureka Multifamily Group is currently seeking an Assistant Property Manager. The Assistant Property Manager supports the daily operations of property management by performing administrative tasks, organizing property viewings, and handling resident relations. They are also responsible for inspecting property conditions and coordinating maintenance work. They help ensure that the property is effectively maintained within budgeted parameters and that the project stays in compliance with applicable regulations.
JOB SUMMARY:
Assistant Property Managers support the daily operations of property management by performing administrative tasks, organizing property viewings, and handling resident relations. They are also responsible for inspecting property conditions and coordinating maintenance work. They help ensure that the property is effectively maintained within budgeted parameters and that the project stays in compliance with applicable regulations.
ESSENTIAL JOB RESPONSIBILITIES:
* Advertising vacancies, showing properties and developing positive relationships with prospective and current tenants.
* Overseeing property maintenance and repairs, obtaining bids from vendors, evaluating vendor work, managing budgets and scheduling.
* Verifying renter income, preparing lease agreements and maintaining related databases.
* Collecting rent payments, issuing reminders or escalating when appropriate.
* Creating organizational systems for accurate record-keeping.
* Walks property to inspect units and grounds and reports issues immediately to management.
* Other duties as assigned.
KNOWLEDGE & SKILLS:
* Knowledge of property management or real estate.
* Excellent communication skills, both verbal and written.
* Strong organizational and time management skills.
* Proficiency in Microsoft Office.
EDUCATION, EXPERIENCE & CERTIFICATIONS:
* At least 1 year of conventional housing property management experience.
* Bookkeeping experience.
* High school diploma/GED.
* Degree in business, management or real estate preferred.
PHYSICAL DEMANDS & WORKING CONDITIONS:
The physical demands of the job described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, bend, walk, sit, use hands and fingers to handle tools and controls, reach with hands and arms, climb stairs and ladders, balance, stoop, kneel, crouch, crawl, talk and hear. The employee must be able to lift a minimum of 50 pounds individually. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability focus. Additionally, the employee may work indoors as well as in an outdoor environment and is exposed to adverse weather conditions. The noise level in the work environment may be moderate to high.
Bilingual Assistant Property Manager (Spanish)
Assistant community manager job in Katy, TX
Bilingual Assistant Property Manager - Contract-to-Hire Schedule: Monday-Friday, 8:30 AM-5:30 PM Start: Immediate Join BGSF and take your property management career to the next level! We're hiring a Bilingual Assistant Property Manager who is detail-oriented, proactive, and ready to handle both administrative and operational tasks. This is a great opportunity to work with a dynamic team and grow in the industry.
Job Responsibilities
* Manage daily property operations and assist with resident relations
* Post rent payments and maintain accurate financial records
* Monitor and follow up on delinquent accounts
* Prepare and file eviction paperwork as needed
* Support leasing, renewals, and rent collection
* Communicate effectively with residents and vendors in English and Spanish
Requirements
* Property management experience required
* Bilingual (English/Spanish) required
* Strong organizational and communication skills
* Ability to work full-time schedule (M-F, 8:30-5:30)
* Reliable transportation
Benefits
* Weekly pay
* Health, dental, and vision insurance
* Career growth opportunities
Apply today and start immediately!
#ZIPC
#BGN
BGSF is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
Assistant Property Manager
Assistant community manager job in Houston, TX
Assistant Property Manager
Company: The Finger Companies
Property: Ascot Court
Compensation: $21.00/hour (paid bi-weekly)
Generous Commissions: new moves-ins AND renewals (paid monthly)
Delinquency Bonus (paid monthly)
Team incentives for property performance (paid monthly)
Annual merit pay increase
Professional Attire Stipend ($700 paid twice per year)
The Finger Companies is seeking an Assistant Property Manager. This position requires the ability to multi-task in a fast-paced environment with strong computer and communication skills. Computer skills required include working knowledge of Excel, Word, Outlook and a proficient knowledge of web-based property management software (RealPage products, OneSite, Applicant screening, DOC management and others - preferred).
Key Responsibilities:
Maintaining accurate resident records, move ins, move outs, notices, ledgers, etc.
Monitor and manage rent collections and delinquencies.
Generating and serving monthly 3-day notices inside residents' apartments.
Filing and maintaining Legal eviction cases through the Nationwide online portal.
Walking vacated units and assessing final move out charges.
Processing Final Statements of Deposits Accounts.
Leasing/Marketing.
Perform monthly review of month end accounting reports and close period process.
Handle resident inquiries, concerns and service requests promptly and professionally.
Conduct all business in accordance with Company policies and procedures, Fair Housing, Americans with Disabilities Act and all other laws pertaining to apartments.
Qualifications:
1+ years of experience as an Assistant Property Manager.
Excellent communication and customer service skills.
Strong attention to detail and organizational abilities
Proficiency in Microsoft Office Suite and property management software OneSite and Real Page.
Auto-ApplyAssistant Property Manager
Assistant community manager job in Tomball, TX
Job Description
We are seeking a detail-oriented, reliable, and customer-focused Assistant Property Manager to support daily operations of our property. The Assistant Property Manager will work closely with the Property Manager to ensure efficient management of the community, excellent resident relations, and smooth execution of administrative and operational tasks.
Key Responsibilities:
Assist the Property Manager with day-to-day property operations, including leasing, rent collection, and resident relations.
Provide excellent customer service by addressing resident inquiries, concerns, and maintenance requests promptly.
Support the leasing process: conduct tours, process applications, prepare lease agreements, and ensure compliance with company policies and Fair Housing laws.
Help oversee property maintenance, including scheduling vendors, coordinating work orders, and conducting property inspections.
Maintain accurate resident records, files, and reports.
Assist with financial tasks such as rent postings, delinquency follow-ups, and month-end reporting.
Monitor property appearance to ensure curb appeal and compliance with community standards.
Support marketing efforts by helping with resident events, promotions, and outreach activities.
Step in to act as Property Manager in their absence.
Qualifications:
Previous experience in property management, leasing, or related field preferred.
Strong customer service and communication skills.
Proficient in Microsoft Office and property management software (Yardi, AppFolio, or similar).
Knowledge of Fair Housing regulations is a plus.
Ability to multitask, stay organized, and work in a fast-paced environment.
Professional demeanor with problem-solving skills and attention to detail.
Benefits:
Competitive salary and bonus opportunities
Health, dental, and vision insurance options
401k
Paid time off and holidays
Professional development and growth opportunities
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Manager, Assistant Property
Assistant community manager job in Houston, TX
Responsible for the day-to-day administration and implementation of those policies, procedures and programs that will assure a well-managed and well-maintained property. This includes but is not limited to, placing maximum emphasis on positive response to the concerns and needs of the tenants, and on increasing the value of the property being managed, in coordination and conjunction with the Owner's goals and objectives. The Assistant Property Manager will be assigned to specified action areas at the discretion of the Property Manager and/or Sr. Property Manager, so as to best meet the needs of the property.
Skills, Education and Experience:
Bachelor's degree or equivalent work experience
Minimum of 2 years previous property/facilities management experience
Experience in and working knowledge of business/office administration
Ability to handle general administration of the property in the absence of the Property Manager, or when otherwise called upon
Strong written and verbal communications skills, with ability to produce communications and other materials that are effective and of a professional nature
Computer proficiency with strong knowledge of MS Word, Excel and Power Point. Ability to learn new and business specific, software programs as needed
A valid real estate license is required in states where work is performed.
Essential Job Duties:
May coordinate maintenance programs relating to the interior and exterior conditions and appearance of the assigned property
Responsible for prompt and positive response to requests from property tenants, for the implementation of ongoing contact programs, to constantly assess tenant needs and to assure problems are being solved promptly, and to the mutual benefit of the tenant and the properties
May be engaged in the selection of contract services, vendor negotiations for service agreements, and day-to-day monitoring of vendor performance to assure full compliance with standards established within the respective service agreements
May participate in the development and administration of the strategic property plan and budget for the property. May be involved in, under the direction of the Property Manager, activities within the parameters of the approved business plan and budget
May assist in the collection, analysis and reporting of data required to provide accurate and current assessments of property management objectives
Involved in the administration of all tenant leases to assure full compliance with lease provisions. May also participate in the timely determination of escalations, timely collection of all rents, and for participating in appropriate action to lease available space within the buildings
Shall participate in the day-to-day financial management of the properties with specific attention to accounts receivable, collection activities, maintenance of accounts payable on a current basis (taking advantage of discounts wherever possible), and the maintenance of all necessary financial records and files in an accurate and timely manner
May handle tenant requests and dispatch work orders
May perform other duties as assigned
Other Job Functions:
Participate in various meetings and training activities as designated by the Property Manager and/or higher level management
Benefits and Perks:
Industry leading Parental Leave Policy (up to 16 weeks)
Generous healthcare
Bright Horizons back-up care program
Generous paid time off
Education reimbursement
Referral Program
Opportunities to network and connect
Benefits/perks listed may vary depending on the nature of your employment with Newmark and the job location.
Working Conditions: Normal working conditions with the absence of disagreeable elements.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Auto-ApplyAssistant Property Manager
Assistant community manager job in Houston, TX
Four dynamic, integrated companies make up the Transwestern enterprise, giving us the perspective to think broadly, deeply and creatively about commercial real estate. Clients and investors rely on us for expertise that spans institutional and opportunistic investment, development, hospitality, and brokerage and asset services. Our award-winning, collaborative culture empowers team members with resources and independence to work across boundaries in pursuit of innovative solutions, reinforcing a reputation for service excellence that translates to measurable results. Through offices nationwide and alliance partners around the globe, we positively impact the built environment and our communities while fostering a work climate that champions career vitality for all. Learn more at transwestern.com and @Transwestern.
Part of the Transwestern companies, Transwestern Real Estate Services (TRS) strives to add value for investors, owners, and occupiers across all commercial property types. Fueled by a holistic perspective of the real estate life cycle, agility and creativity are hallmarks of our approach, while vast national resources and sound market intelligence underpin customized recommendations and property solutions.
Transwestern is built on a common purpose -
Empowering Good People to do Extraordinary Things Together
. We are committed to the hiring of smart, passionate, hard-working people who understand the benefits of both collaboration and independence.
POSITION SUMMARY:
The Assistant Property Manager is responsible for assisting the Property Manager with managing a property (or group of properties) and fulfilling the manager's obligations under the property's management agreement. The Assistant Property Manager will support the property manager with the budget development, preparation of monthly operating reports and client deliverables, tenant billings, collection of rent, processing of property payables, lease abstracting and administration.
It is also the responsibility of the Assistant Property Manager not only to exhibit legendary customer service when communicating with tenants, prospective tenants, owners, and vendors but also to focus on productivity and results.
ESSENTIAL JOB FUNCTIONS
Assist with the activities associated with a property or group of properties.
Assist with all lease administration duties.
Supervise vendors (landscaping, janitorial, etc.) and maintenance staff.
Perform regular property inspections and complete inspection report. Recommends alterations, maintenance and reconditioning as necessary.
Assist Property Manager with the development and controlling of operating and capital budget.
Assist Property Manager in preparation of monthly reports for owners.
Work with the Property Manager to coordinate tenant improvement and capital projects.
Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly. Ensures services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
Represent and communicate clearly and accurately, in person, over the phone, and in writing the authority of the Property Manager based on legal agreements in effect and TW policies.
Initiate and execute day-to-day operational procedures.
Assist the Property Manager in order to initiate, contract, and administer all necessary services to maintain and enhance the value, operating efficiency, and physical appearance of the property.
Prepare all Service Agreement and Construction Agreement documents (including work authorizations, addendum's, amendments and contract approval forms).
Track and maintain Energy Star benchmarking data so information is current and accurate.
Conduct tenant training meetings to improve building efficiencies.
Maintain ongoing tenant contact/relations program to constantly assess needs and help assure the problems are being resolved and are to the satisfaction of the tenants and owners.
Resolve problems to the mutual benefit of the tenant and the owner.
Implement and monitor tenant needs assessments.
Administer all leases to assure compliance with provisions/agreement.
Determine and execute on timely basis escalations, reconciliations, and rent collections.
Maintain current certificates of insurance for all tenants; ensure coverage complies with lease requirements.
Show space to prospective tenants (requires real estate license where required by state).
Communicate clearly and on a timely basis with project accounting personnel using and/or providing the appropriate documentation.
Prepare monthly ownership reporting (including variance reports, executive summaries, aging reports, etc.).
Manage and coordinate day-to-day financial transactions including accounts receivables, accounts payable, collection of rents and charges.
Maintain compliance with all TW personnel policies and procedures.
Miscellaneous duties or projects as assigned by the property manager.
POSITION REQUIREMENTS
A bachelor's degree in Business Management, Finance, Accounting, or a Human Resource Management related discipline.
RPA designation in progress preferred.
Possess Real Estate License where required by state law.
A minimum 3 years of property management experience, preferably in commercial /Class A Office management.
Must have intermediate to advanced MS 365 Word, Excel and Outlook proficiencies.
Angus and accounting software such as MRI, Yard or CTI preferred proficiencies.
Ability to keep information strictly confidential.
Strong desire to succeed in an entrepreneurial environment.
Must be able to handle multiple projects, changing priorities and a continually heavy workload.
Exceptional oral and written communication skills.
Strong customer service orientation.
WORK SHIFT:
LOCATION:
Houston, TX
ABOUT US
Transwestern's Guiding Principles are woven into the fabric of our firm and underscore the value of each individual team member. We embrace inclusion - not only as the right thing to do, but as a reflection of who we are. It is our responsibility and heartfelt desire to create an environment that elevates the human spirit and brings out the best in everyone.
Different backgrounds, life experiences and cultures shape our individual perspectives and ultimately generate the best results for our clients. Strategic human capital planning combined with development initiatives foster a work environment that celebrates uniqueness and champions the achievements attained through collaboration.
Please note that all candidates selected for an offer of employment are subject to pre-employment background checks, which may include but are not limited to, based on the role for which they have been selected: criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification. In addition, your employment with Transwestern is subject to successfully passing a drug screen check
prior
to your starting with the Company along with satisfactory references.
We understand you have a choice when choosing where to work and pursue a career. We understand you are unique and have your story. We want to hear it. We encourage you to apply today so that you may become a part of the Transwestern story.
Auto-ApplyAssistant Property Manager
Assistant community manager job in Houston, TX
Our Assistant Property Managers are responsible for assisting the Property Manager in the management of the apartment community including: personnel management, marketing, leasing, budgeting, fiscal management, and administration.
Key Responsibilities:
Assisting in the management of a busy leasing office
Ensure deposits and rental payments are collected on a timely basis
Develop & maintain marketing plans to ensure optimal occupancy level
Provide friendly and informative customer service
Assist with resolving resident issues and ensuring resident satisfaction
Provide tours of the property to prospective residents
Inspect the property daily to ensure it meets the company's quality standards
Corresponding with the Property Manager regarding any issues at the property
Qualifications:
Property management and leasing experience is essential
Understanding and working knowledge of affordable housing issues and programs is a plus
Experience using property management software, such as Yardi, OneSite, or Yieldstar
General knowledge of repair and apartment maintenance
Section 8 experience is a huge plus.
Requirements:
Proficient in Microsoft Office applications and general computer skills
Property management experience preferred
Strong time management, planning, and organizational abilities
Excellent communication and interpersonal skills
Ability to understand contracts and documents typical to the management of real estate
Professional attire and demeanor
For information on Wilhoit Properties, Inc., including more information on employee benefits and our company culture, visit our website at **************************
Wilhoit Properties, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyApartment Community Manager
Assistant community manager job in Houston, TX
Preferred Apartment Communities is engaged in the operation of primarily Class A multifamily properties. We have developed a culture throughout our company that is designed to show respect for each other, our residents, and vendors. We believe our focus on quality, consistency, and innovation provides strong national recognition for the Preferred Apartment Communities brand. Learn more about us at *************************
Location: The Veranda at Centerfield - Houston, TX
The Apartment Community Manager manages the apartment community as a complete business unit in order to achieve operational and financial results. They train, supervise and mentor a team of Leasing Consultants and Maintenance staff to uphold the company's policies for leasing, marketing, accounting, property appearance, and resident customer service.
WHAT WE OFFER
Generous PTO program
13 paid holidays plus 3 floating holidays and paid volunteer day
Comprehensive, affordable medical coverage as well as company-paid dental and vision coverage available to all full-time, regular associates
401k with exceptional employer match
Associate Apartment Discount
Educational Assistance Program (tuition and certifications)
Company-paid employee assistance, mental health, and wellness programs
Requirements
3-5 years of experience in property management.
Local market experience with proven history in customer service, negotiation, and property marketing / advertising preferred.
Responsibilities
Motivates and empowers staff/team to achieve daily, weekly, and monthly property goals.
Plans and conducts weekly staff meetings.
Manages leasing activity to ensure budgeted goals are achieved; breaks down monthly targets to daily/weekly, individualized goals; decides on weekly specials; leases apartments.
Provides team leadership and focus; holds staff accountable for results.
Provides coaching and feedback to staff; ensures job expectations are known and followed for all persons on the team; ensures consistency of personnel decisions/actions.
Handles elevated resident issues; ensures staff is focused on improving resident satisfaction through all interactions.
Schedules staff; plans for vacations and business requirements.
Oversees/directs local marketing strategy for property; works with corporate Marketing team.
Stays current on relevant market issues and competitive information.
Manages income and expenses to achieve operational budget; review and approve property expenses; authorizes expenditures.
Generates property wide communication to residents to inform and update them on issues and/or their apartment community.
Assists in the preparation of the operational budget.
Walks the property visually inspecting common areas; amenities, and vacant apartments to ensure cleanliness and professional appearance; takes action if property doesn't meet standards
Customer Service Responsibilities
A complete clean and neat uniform must be worn when working on any company property including weekends, if applicable. Personal appearance must be clean and neat at all times, according to company policy
Communicate with residents and prospects in a manner consistent with company standards
Read and/or listen to resident requests/complaints
Receive resident complaints in a calm, open, and professional manner
Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance
Please review the job applicant privacy notice here.
EEO Statement
PAC is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email
********************
Auto-Apply