Assistant Property Manager
Assistant community manager job in West Hartford, CT
Job Description
The Assistant Property Manager is responsible for working with the Property Manager to ensure the smooth operation of all facets of property management in an assigned portfolio. This is a hybrid position and will office at Bishop's Corner, West Hartford, CT.
ACCOUNTABILITIES AND OUTCOMES:
Asset and Tenant Preventative Maintenance plans and results
Work orders and maintenance requests submitted and executed upon
Asset utilities verification and management
Asset address verification and management
Departmental File Maintenance
TASKS AND RESPONSIBILITIES:
Assist in the bid process and communicate with vendors to ensure timeframes for bids are met
Responsible for contract process from inception to execution
Acknowledge tenant work orders timely, as established by FNRP policy
Provide tenants with exceptional customer service
Coordinate preventative maintenance tasks with vendors and property manager to ensure timely completion, using a proactive approach
Log, track, and follow up to ensure all vendor insurance compliance requirements are followed
Ensure timely receipt of and code invoices per budget in Nexus accounts payable system and work with accounting and property manager to resolve any issues or discrepancies
Work alongside property manager to develop and implement new initiatives
Actively collaborate with others on the property management team to ensure that processes and procedures are best in class
Manage ID Plans to ensure maximum customer service levels and any established metrics are achieved
Assist the construction team for tenant move in and with property manager move out process
Assist with the budget process
Work alongside the property manager to ensure that new acquisition checklists are completed and ready for closing to occur
Perform other duties as assigned
KNOWLEDGE, SKILLS, AND REQUIREMENTS:
Bachelor's degree in business or related field a plus, or experience in lieu of a degree
2-3 years' experience in commercial real estate preferred
Strong written and verbal communication skills (clear, concise, and confident) with the ability to manage both internal and external relationships
Proficient in Microsoft 365 Suite and industry related software programs
Experience with ID Plans, Nexus, and MRI a plus
Goal-oriented person who takes pride in achieving on-time performance with high levels of accuracy
Ability to handle multiple ongoing tasks at one time, while understanding prioritization and re-organizing of such tasks, as needed
Ability to work both autonomously and in a team setting
High levels of attention to detail
Ability to work extended hours, weekends, and holidays pursuant with industry demands
WORK ENVIRONMENT:
Includes a typical office or home-based office environment, with minimal exposure to excessive noise or adverse environmental issues.
PHYSICAL REQUIREMENTS:
Ability to sit for prolonged periods of time.
POSITIONS SUPERVISED:
None.
COMPENSATION:
$60,000-$70,000 base salary range + annual bonus opportunity and full benefits package (Medical, Dental, Vision, Life Insurance, Disability Insurance and other voluntary benefits)
EEO STATEMENT:
FNRP is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by federal, state or local laws. FNRP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, discipline, termination, layoff, recall, transfer, leaves of absence, compensation, and training. To request reasonable accommodation, contact Human Resources at **************.
A WORD ABOUT FNRP
First National Realty Partners is a dynamic private equity firm that's reshaping the commercial real estate landscape. Our vertically integrated structure provides the #1 option for accredited investors looking to earn superior risk-adjusted returns in the necessity-based retail space. Our trusted relationships with top national-brand tenants give our team game-changing intelligence and maneuverability in the industry, specializing in grocery-anchored properties. Our trusted connections with the largest national brands in the country, and our proven investment criteria, allow us to de-risk investment opportunities and present the best, institutional-quality deals to investors who previously would never have had access to this asset class on the open market.
All of this would be impossible without the unparalleled knowledge and experience of our team members who bring the best of their respective fields to our firm. At FNRP we strive to be a responsible organization that creates value for all our stakeholders alike, including tenants, communities, investors, and employees. Our world-class team is united by the same core values as well as dedication toward FNRP's vision: to create a world where everyday accredited investors can invest in world-class institutional quality grocery-anchored commercial real estate.
Working at First National Realty Partners is unlike anything you've experienced before. We're not your stuffy shirt-and-tie office space. We believe in flexibility, accountability, comradery, and achieving our goals together. Will you join us?
Rotating Property Manager I (Connecticut Region)
Assistant community manager job in Hartford, CT
WinnCompanies is searching for a Rotating Property Manager I to split their time between multiple affordable housing communities throughout the state of Connecticut. This position will require travel to properties in various regions, with the furthest points including Thompson, Norwich, Stamford, Torrington, and communities in the Hartford, Waterbury, and New Haven areas. We are open to candidates based in central Connecticut who are within a reasonable commuting distance to sites across the state.
In this role, you will effectively manage, market, and maintain the apartment communities meeting the financial objectives of the owner and management company. The ideal candidate will also comply with all applicable regulatory standards and requirements.
Please note that the pay range for this position is $30.47 to $39.02 per hour dependent on experience. The selected candidate will also adhere to the following schedule: Monday through Friday from 8:00AM to 5:00PM.
Responsibilities
* Collaborate with senior management to establish appropriate rent levels.
* Review rent schedules, and oversee preparation and submittal of rent increases and renewals.
* Maintain optimum level of occupancy.
* Process timely and accurate move-ins, move-outs, recertifications, and renewals.
* Approve rental applications adhering to property standards and all appropriate agency standards.
* Follow company marketing policies and reporting requirements.
* Ensure all property resident files are organized, complete and accurate.
* Maintain compliance with all state and federal program regulations relating to the property.
* Resolve resident issues and conflicts timely and in accordance with site guidelines.
* Prepare the property's annual budget for approval by senior management.
* Provide accurate financial reporting and monthly variance reporting.
* Prepare the property's annual budget for approval by senior management.
* Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
* Use company directives to screen, hire, and train new personnel.
* Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
* Support new team members in accordance with Winn's Guiding Principles.
Requirements
* High School Diploma or GED equivalent.
* 1-3 years of property management experience.
* 1-3 years of supervisory experience.
* Previous experience with project-based Section 8/HUD and/or LIHTC recertifications.
* A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
* Proficient in Microsoft Office Suite and experience with property management software (OneSite, etc.).
* Excellent customer service skills.
* Knowledge of property management.
* Knowledge of landlord / tenant laws.
* Must have affordable housing experience (Project Based Section 8, LIHTC and HOME).
* Must be able to travel to properties throughout the state of Connecticut.
Preferred Qualifications
* Bachelor's degree.
* Bilingual in Spanish & English.
* OneSite Property Management software experience.
* Certifications in SHCM, CAM (MA-C3P) or CAM, CPO, COS or TCS.
$30.47 - $39.02 an hour
Our Benefits:
Regular full-time US employees are eligible to participate in the following benefits:
* Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
* 401(k) plan options with a company match
* Various Comprehensive Medical, Dental, & Vision plan options
* Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
* Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
* Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
* Tuition Reimbursement program and continuous training and development opportunities
* Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
* Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
* Flexible and/or Hybrid schedules are available for certain roles
* Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
* To learn more, visit winnbenefits.com
Why WinnCompanies?
A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.
A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.
A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members' career growth and professional development.
A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we're committed to celebrating and uplifting our team members.
About Us:
WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success - 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.
Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there's a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
If you are a California Resident, please see our Notice of Collection here.
Salary will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Current Winn employees should apply through this internal link.
Property Manager, Windham Heights Apartments
Assistant community manager job in Colchester, CT
Be a part of the best team in Property Management!
offers a $2000.00 Sign-On Bonus! **
Vesta Management is seeking to hire an experienced
Property Manager
to oversee operations at
Windham Heights Apartments,
a 350-unit multi-family community in the greater
Colchester, CT
area
.
The ideal candidate will have a minimum of 3 years of affordable housing experience (LIHTC and Section 8 housing) and experience leading a team. If you have strong interpersonal skills, are detail-oriented, and are ready to challenge yourself, we want you on our team! Designations such as a COS, CPO, CAPS and LIHTC certifications are highly recommended.
Join our team and be a part of Vesta's success story!
What we Offer:
At Vesta, we take pride in hiring the best talent in Property Management. We work hard and we have fun doing so. In addition to our generous benefits package, we offer service awards, performance bonuses, team member appreciation events and opportunities for growth. Our benefits include:
Medical, dental & vision insurance
Company matched 401(K).
Paid time off- Vacation, sick, floating holidays
12 additional paid holidays
Tuition Reimbursement
PetPlan Pet Insurance
Employee Assistance Program
Long & Short-Term Disability Insurance
AND MORE
The Property Manager is fully accountable for all day-to-day property operations and oversight. This includes meeting financial, leasing, compliance, resident retention, and maintenance goals and standards, and managing all staff to these goals and standards.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsible for keeping reception area clean with professional surroundings.
Preserves and respects resident, applicant, employee and company confidentiality.
Financial:
Understand and set financial goals and prepare accurate property budget annually.
Consistently monitor actual results and adjust operations as necessary to achieve or exceed the budgeted financial results.
Maintain accurate record of all property transactions and process on time (i.e., delinquency reports, move-in/move-outs, etc.)
Ensure that all rent and late fees/charges etc. are collected, posted and deposited on time.
Manage the collections, depositing and posting of all rent and late fees/charges, delinquencies, late notices, and legal action as necessary.
Manage and ensure all Housing Assistance Payments, including special claims are requested and received as applicable.
Keep vendor/contractor communication, scheduling, billing, vendor relations and certificates of insurance.
Ensure payables processed for payment, handle petty cash and all funds.
Leasing:
Ensure property is rented, maximizing the optimum balance between actual rent collected and occupancy.
Identify markets and secure prospective residents utilizing appropriate marketing strategies.
Handle marketing outreach to include interacting with neighborhood groups, local employers, community organizations and any other sources of prospecting and lead generation with a focus on converting leads into rentals.
Conduct marketing surveys and regularly review traffic reports and trends.
Confirm leasing team techniques are effective in obtaining closing.
Compliance & Administration:
Implement and maintain procedures and systems in accordance with Vesta SOP.
Confirm leases and corresponding paperwork are complete and processed accurately and on time.
Gather, prepare, and execute lease renewals, and intake, prepare, and process interim recertification, annual recertification and other documentation as required by local, state and federal agencies. Secure all required applicant and resident signatures, for administrative processes.
Ensure resident files are accurately maintained in compliance with all Vesta standards and regulatory requirements.
Ensure all administrative paperwork is accurate, complete and processed on time.
Process information in property management software regularly, i.e., work orders, certifications, deposits and all pertinent resident documentation.
Organize and lead community emergency team. Instruct staff, residents, of proper response and handling of emergencies with buildings, criminal activity, employee/resident injuries, fires, floods, freezes, etc., in accordance with Vesta's SOP to minimize liabilities.
Resident Retention:
Fosters a positive, active and collaborative relationship with residents, communities, and associated agencies.
Listen and address resident concerns and requests to ensure resident satisfaction. If their requests are unreasonable, ensure they receive a timely response regarding our action/inaction.
Implement or maintain resident retention initiatives (i.e., resident functions, promotions, monthly newsletters, etc.) and distribute property-issued communications/notices (i.e., bad weather, emergency, etc.).
Consistently implement or maintain property rules and regulations.
Personnel Development & Management:
Utilize recruitment techniques and policies to interview, hire, and on-board new team members.
Ensure efficiency of team members through ongoing staff meetings/communications, training, development, counseling, regular performance management, and leadership.
Ensure property is staffed appropriately, including overseeing maintenance on-call duties with Maintenance Supervisor.
Ensure administrative processes involving personnel are handled timely (i.e., performance evaluations, salary reviews, Payroll, change of status, etc.).
Maintenance & Safety:
Coordinate maintenance schedule, projects and needs with Maintenance Supervisor.
Work with Maintenance to complete monthly maintenance reports i.e. annual apartment inspection tracking, weather reports, etc.
Regularly walk your community to inspect physical appearance of grounds, common areas, vacancies, and any other amenities, address with Maintenance any deficiencies/necessary repairs, and ensure repairs are logged on a work order and completed timely.
Work with Maintenance to monitor service contractors for proper completion of contracted duties (i.e., exterminator, landscaper, snow removal, etc.).
Document capital improvement needs and solicit competitive bids for project(s) completion in accordance with Vesta standards.
Ensure unsafe conditions are corrected immediately.
Direct staff to practice “safety first".
Other duties as assigned by management.
Knowledge, Skills and Abilities:
Sound judgement and decision-making skills.
Excellent interpersonal skills; strong verbal communication skills.
Strong commitment to quality.
Problem identification and solving ability.
Able to work independently; self-motivated, takes initiative.
Leadership/delegation skills.
Able to multitask and prioritize efficiently.
Accepts responsibility and accountability.
Honest and trustworthy; displays integrity.
Professional, in appearance and action.
Shows adaptability.
Organized and detailed.
Basic math proficiency required.
Interested? APPLY NOW!!!
Requirements
Required Education and Experience:
Associates degree or equivalent experience, plus an additional 3-5 years of related experience/ proven track record in similar function, i.e., occupancy, leasing, APM role.
Experience with site based affordable housing programs strongly preferred if applicable.
COS and/or CPO Certification strongly preferred.
Experience in a supervisory role/capacity required.
Additional Eligibility Qualifications:
Bachelor's degree in business management/property management field a plus.
Multilingual skills strongly preferred
Strong computer skills; including MS Office suite, Outlook, and property management software.
Successful completion of a background check and drug screen required.
Valid Driver's License and clean driving record required.
Vesta is an Equal Opportunity/Affirmative Action Employer. Vesta has an ongoing commitment to a diverse workplace free of discrimination and harassment. Vesta recruits, hires, trains, and promotes individuals in all job titles without regard to any protected characteristic, including but not limited to race, color, creed, religion, ancestry, sexual orientation, genetic information, national origin, age, sex, physical or mental disability, being a disabled veteran, veteran of the Vietnam era, or other eligible veteran, or any other protected category under any state or Federal laws. At Vesta, we are committed to a fair and equitable workplace.
Salary Description $80,000.00-$90,000.00/yr.
Regional Property Manager
Assistant community manager job in Hartford, CT
Job DescriptionRegional Property Manager Hartford, CT An experienced Regional Property Manager is sought to oversee a portfolio of 560+ residential units across Connecticut, Colorado, and Georgia. This leader will be responsible for ensuring operational excellence, financial performance, and compliance with affordable housing programs, including LIHTC. The role requires strong leadership, multi-site oversight experience, and the ability to drive both team performance and resident satisfaction.WHAT YOU'LL DO
Provide full oversight of a multi-state portfolio of affordable and tax credit communities.
Ensure compliance with company policies, Fair Housing, ADA, OSHA standards, and all local/state/federal housing regulations.
Develop and monitor annual operating budgets to meet and exceed financial and operational goals.
Review property financial reports, budgets, and variances; provide actionable insights.
Oversee vendor and contract management to ensure cost-effective operations.
Recruit, train, and mentor property management teams, ensuring alignment with organizational values.
Conduct property inspections to ensure quality standards, curb appeal, and timely unit turns.
Monitor market trends and adjust rental strategies to maximize occupancy and retention.
Act as the liaison between ownership and site teams, delivering clear performance reports.
Manage safety and risk issues proactively, including property incidents and compliance audits.
WHY YOU MATTER
The Regional Property Manager is a critical leader who ensures communities operate at peak performance - financially, operationally, and aesthetically. Success in this role drives compliance excellence, satisfied residents, and long-term portfolio growth.WHAT IT TAKES
5+ years of multi-site property management experience, including LIHTC/affordable housing.
Proven track record managing at least 500 units or overseeing 3+ communities.
Strong financial and operational acumen.
Experience leading, mentoring, and developing on-site staff.
Proficiency with Yardi (or similar software) and Microsoft Office Suite.
Active Connecticut Real Estate License (required).
Excellent organizational, communication, and problem-solving skills.
Valid driver's license, insurance, and ability to travel regularly.
Bachelor's degree preferred.
THE PERKS!
$110,000 - $120,000+ annual compensation, depending on experience
Medical, Dental, and Vision Insurance
401(k) with company match
Paid Vacation and Sick Leave
Leadership responsibility over a multi-state portfolio
Opportunity to make a direct impact on company growth and community success
Property Manager
Assistant community manager job in Meriden, CT
General Job Description
The Site Manager is responsible for all phases of the operation of the property, including but not limited to the general administration, maintenance and upkeep of the physical plant. The Site Manager directs and controls personnel and resources to ensure that the property is maintained in good physical condition with a stabilized fiscal operation.
Duties and Responsibilities
Tenant Management
· Screening and approving new tenants
· Processing and completing move outs
· Prepares and processes all leases and related occupancy forms
· Handling tenant inquiries and complaints
· Ensure that residents are provided with a clean, safe, well-maintained community
Property Maintenance and Repairs
· Supervise and oversee the maintenance team including but not limited to their work schedules, work orders, and other management tasks.
· Receives and coordinates maintenance and repairs for building and residential units
· Ensures entire property is always in good condition
· Engages with and overseas outside contractors working on the property.
· Coordinate the scheduling and completion of maintenance requests. Ensure that residents are notified if parts must be ordered, or there are other necessary delays in performing the repairs.
· Continually inspect property and improvements, recording deficiencies and initiating any necessary action, within budgetary allocations and reasonableness to the corrective measures to be undertaken.
Financial Management
· Manages budget and financial reports
· Work within the established budget
· Collects rent and handles all delinquent accounts
· Maintains necessary records of all financial transactions of the property.
· Adheres to all company accounting directives
Compliance and Legal
· Ensures compliance with all local, state and federal laws and regulations
· Understanding of landlord-tenant laws
· Report accidents and emergency situations to the central office immediately and prepare proper reports.
· Prepare all necessary regulatory agency forms associated with on-site management and operating regulatory controls.
Marketing and Advertising
· Markets available apartments to ensure occupancy needs of the building and business
· Conducts property tours
Other
· Trains and is responsible for the work performed by all site employees
· Adheres to all company policies, procedures and written directives.
· Purchases office supplies and/or materials as necessary in accordance with company policy and procedure.
· Coordinate and perform errands related to site office administration, supply purchases, bank deposits, etc.
· Evaluate, make recommendations, and give feedback on site staff performance.
Job Type: Full-time
Work Location: In person
Assistant Property Manager
Assistant community manager job in Bloomfield, CT
The Assistant Property Manager provides clerical support for the administration of the property, including answering telephones, greeting tenants and visitors, typing, filing and preparation of reports. This position reports the Property Manager of the property.
ESSENTIAL FUNCTIONS
Duties may include, but are not limited to assisting the Property Manager in the following areas:
Recommends and carries through the eviction process when necessary and approved by the main office.
Collects and records rent and follow‑up on delinquencies.
Assists in drawing up specifications and putting bids out to contractors on recommended work as needed and approved by main office.
Preparation and completion of records and files and any other reports required for the property by the main office and/or state agency.
Coordination of tenant move‑ins and move‑outs in a timely manner.
Performs annual unit inspections or more frequent inspections as required, and assists state agency or any other 3rd party with required inspections.
Handles tenant complaints and following up in a timely manner.
Responsible for all clerical duties associated with this position.
QUALIFICATIONS: SKILLS & ABILITIES
High School graduate or equivalent
Two years working in an administrative position
Project-based Section 8 or tax credit experience
Demonstrated competency with Microsoft Office; Real Page, YARDI or other property management software required
Ability to accept responsibility and account for his/her action
Trait of being dependable and trustworthy
Ability to utilize available time to organize and complete work within given deadlines
Ability to work at a sustained pace and produce quality work
PHYSICAL ABILITIES
Lift/Carry, Push/Pull
Stand 12 lbs. or less (F)
Walk 11-20 lbs. (F)
Sit 21-50 lbs. (O) 26-40 lbs. (O)
Handling/Fingering 51-100 lbs. (F) over 40 lbs. (N)
Reach Outward/Above Shoulder (F) over 100 lbs.(N)
Climb (N/A)
Crawl (O) up to 33% of time
Squat/Kneel (F) up to 66% of time
Bend (C) more than 66% of time
Auto-ApplyArea Property Manager - Western, MA
Assistant community manager job in Chicopee, MA
HallKeen Management seeks a qualified, motivated and experienced Area Manager to assist Regional Manager in overseeing operations of 2 communities as well as be active manager for one of those communities. Communities are mixed income; including market rate housing and the Low Income Housing Tax Credit Program.
The ideal candidate would possess strong supervisory and communication skills-verbal and written, and a comprehensive background in budgeting and cash management. This person will assist each property in meeting or exceeding budget expectations along with meeting full compliance with all state and federal regulations as it relates to a variety of subsidy programs. The Area Manager is in regular contact with state monitoring agencies, owners and staff. The Area Manger will assist with training for the staff within the portfolio and reports to the Regional Manager of the portfolio.
Requirements:
Area Manager specific job responsibilities include but not limited to:
Overall property performance, to include compliance and reporting and being involved in problem solving/making decisions
Creating and delivering timely and accurate budgets and financial and operational performance reports to ownership that clearly explain operational effectiveness, trends and variances
Managing the financial performance of the properties in accordance with the established budget
Hiring and supervising on site staff to properly manage and maintain both the physical and operational aspects of the three properties
Overseeing and ensuring company and affordable housing program compliance
Inspiring the team to effectively execute rentals, marketing and operational activities that achieve budgeted occupancy and resident retention goals
Bidding contracts for site services to provide analysis and recommendations to Regional Manager
Coaching, motivating and providing team members with opportunities to develop their skills
Conduct Annual Performance Reviews, hiring, training, firing
Approval for time off and expense report
Proactively manage the performance of all team members through reviews and constructive feedback
Taking the leading role in ensuring the community exceeds owner expectations
Some travel will be necessary.
Qualifications:
5+ years of large single and / or multi-site property management experience with affordable LIHTC and HUD compliance requirements
A track record of success building, developing and retaining high-performing teams
A history of building and maintaining strong relationships with residents, ownership groups and vendors
Experience developing and managing budget and profit and loss
Proficiency with industry software (OneSite), apps and computer programs
Outstanding communication skills, both written and verbal
Benefits:
Full time position offers a competitive benefit program to include Medical, Dental, Vision, Health FSA, Dependent Care FSA, Short-Term Disability, Long Term Disability, Life Insurance, Home and Auto Discount program, Vendor Discount Program, 401(k) with matching contribution, Accrued Vacation, Sick, and Personal time and Paid Holiday Benefit.
Assistant Community Manager - The Oaks on the Square (Student Living)
Assistant community manager job in Storrs, CT
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.
JOB DESCRIPTION
* Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
* Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
* Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
* Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
* Follows the Company's established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
* Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
* Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
* Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Auto-ApplyAssistant Property Manager
Assistant community manager job in Springfield, MA
At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off*
* Competitive Hourly Pay & Bonus
* Paid Time Off - Vacation, Sick, & Holidays
* Generous Health Benefits
* 401k Retirement Plan with Company Match
* Tuition Reimbursement
* Self-Storage Discounts
In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Assistant Property Manager is responsible for….
Customer Service:
* Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service.
* Interacting face to face with customers, providing excellent service, and building rapport.
* Meeting monthly sales goals and metrics.
* Walking the property to perform lock checks and showing units to customers.
* Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.
Property Maintenance:
* Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
* Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
* Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
You'll love working here because…
YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US
Qualifications
You'd be great in this role if you have…
* A positive and outgoing personality with a passion for helping people.
* Experience in delivering high quality customer service to a diverse customer market.
* Basic computer skills.
We also want you to know that...
* You must have the ability to work Saturdays.
* Valid driver's license and insurance with access to reliable transportation used during the workday.
* While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
* Some locations may require Sunday hours
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Auto-ApplyCommunity Donation Manager (Operations Management)
Assistant community manager job in Newington, CT
Description Job Title: Community Donation Manager Savers BenefitsGeographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Annual Bonus Performance Merit Increases Disability Insurance Parental Leave Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
What you can expect:
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. What you'll be working on: Accountable for the overall management and direction of the processes associated with the day-to-day functions of the Community Donation Center to make Savers the donation center of choice. Upholds company standards, regulations, and laws throughout all donor areas of the store (inside and outside), remaining aware of donor needs and monitoring and ensuring fast, friendly, and respectful service at point of donation. Responsible for promoting brand awareness in their community and developing relationships with and inspiring local organizations to partner with Savers. Manages a team of Community Donation Center Ambassadors. The Community Donation Manager is guided by the Savers Vision and Core Values. Donation Center Operations
Ensures CDC is organized, clean, safe, and welcoming; ensures donation flow, storage and staging are always maintained.
Partners with the Production Manager/Store Manager to manage donation flow from the CDC into the production room to help facilitate a manageable supply flow at all times.
Engages with customers and donors to actively promote Savers' brand both in the store and in the community as required.
Ensures donations are accurately weighed by classification and accounted for.
Plans, tracks, and measures donation goals and results.
Uses the CDC Scheduler and Daily Planner to schedule CDC Ambassadors appropriately, ensuring coverage is aligned with expected volume and donor traffic.
Utilizes, in accordance with Savers standards, branded sign packages and all other company approved materials that promote the Savers brand.
Leverages Voice of the Customer Program to improve donor satisfaction.
Performs the duties of the CDC Ambassador as required.
Leadership and Development
Leads, directs, and supervises the work of CDC Ambassadors.
Plans staffing needs; recruits, selects, and trains new CDC Ambassadors.
Regularly interacts, trains, coaches, and counsels the CDC Ambassadors. Provides recognition and candid feedback. Addresses complaints and solves issues.
Develops a culture of genuine appreciation for donors and donations at the CDC by ensuring Ambassadors are providing fast, friendly, respectful service, consistently and positively representing the store's nonprofit partner, and demonstrating the company's brand and values.
Identifies and develops high potential team members for supervisory and management positions through on-the-job, guided work.
Role models and maintains a respectful, values-driven workplace that adheres to all Savers' Policies and Procedures.
Functions as an active member of the management team
Donor Service
Delivers a positive and unforgettable donor experience by training, coaching, and role-modeling donor service expectations to CDC Ambassadors.
Continuously assesses the donor areas, and directs team member activity, to ensure that standards are met. Sets the pace of work.
Actively engages with the donor by seeking firsthand feedback to make improvements to all aspects of the donor experience. Responds to donor questions, requests, and complaints.
Educates all team members in the store on Savers' brand, empowering them to share stories about the business model to customers and the community.
Works with store team in promoting awareness of our non-profit partner, joint brands, and community impact.
Drives company promotions and other permitted grassroots efforts inside and outside the store that create community awareness of the CDC, the company brand, and the benefits of donating to Savers.
Partners with the Sourcing team to lead or assist in Fundrive events as needed.
Networks within the community through grassroots efforts to share the Savers story and promote awareness.
What you have:
Excellent presentation skills.
Mathematical skills.
Ability to communicate well in both verbal and written forms.
Ability to observe, assess and coach the work of others.
Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.
Ability to reason, make decisions, and use independent judgment in various situations.
Proficient in all Microsoft Office applications.
Minimum Required Education, Training and Experience:
High School diploma: post-Secondary degree/diploma preferred.
Experience managing people preferred.
Physical Requirements:
Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4 - 10 lbs. of force.
Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.
Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.
Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team.
Frequently required to read written & electronic documents and product labels.
Continuous need to hear and verbally communicate in order to interact with and respond to management, team members and customers. Will need to hear requests in person and via intercom and telephone.
Will occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
Will need to adjust work schedule to the needs of the business, including working some nights, weekends, holidays.
Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts.
Frequent reaching to various levels and directions to move/stack boxes of product, move product on and off hangers, rails and carts and stock product on display racks/shelves.
Possess dexterity for complex hand-eye tasks, including keyboarding and merchandise ticketing/movement activities.
Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to stack and/or stock product(s) on display racks.
FLSA: Non-ExemptTravel: Will periodically need to drive to meetings or other stores for business purposes.Location: 3137 Berlin Turnpike, Newington, CT 06111#retailjobs #retail management #newington jobs #operations #operations job #stock lead Savers is an E-Verify employer.
Auto-ApplyCommunity Association Manager
Assistant community manager job in Fairfield, CT
Job Description
Felner Corp. is looking to add a skilled Community Association Manager to the vibrant team in Fairfield County, CT. Responsibilities entail overseeing a variety of Homeowner Associations within a collaborative environment. Ideal for individuals experienced in managing diverse portfolios and delivering outstanding service to residents and board members.
What sets us apart?
Attractive Benefits Package: Includes health benefits, paid time off, and retirement plans.
Competitive Compensation: Consisting of base salary, bonus prospects, and commission incentives.
We welcome detail-oriented and forward-thinking professionals enthusiastic about property management to apply. Don't miss this full-time opportunity - apply now!
Compensation:
$85,000 yearly
Responsibilities:
Lead and manage multiple Homeowner Associations, ensuring smooth operations and resident satisfaction.
Develop and maintain strong relationships with board members, fostering trust and open communication.
Oversee financial management, including budgeting, expense tracking, and financial reporting.
Coordinate and supervise maintenance and repair projects, ensuring timely completion and quality standards.
Facilitate board meetings, preparing agendas, minutes, and action items to drive effective decision-making.
Implement and enforce community policies, promoting a harmonious living environment for all residents.
Respond promptly to resident inquiries and concerns, providing solutions and maintaining positive interactions.
Qualifications:
The ideal candidate will possess excellent communication abilities, strong attention to detail, and a collaborative mindset.
Previous experience in HOA property management and an active CMCA certification are necessary.
Proficiency in Appfolio and related property management software is required.
About Company
Our team is the heartbeat of everything we do. We invest in our employees, offering continuous training and professional development opportunities so they can grow with us. We foster a collaborative and supportive work culture where everyone's voice is valued, and innovation is encouraged. Whether you're starting your career or looking to take the next step, you'll find a dynamic and fulfilling role with room to advance.
Rotating Property Manager I (Connecticut Region)
Assistant community manager job in Hartford, CT
WinnCompanies is searching for a Rotating Property Manager I to split their time between multiple affordable housing communities throughout the state of Connecticut. This position will require travel to properties in various regions, with the furthest points including Thompson, Norwich, Stamford, Torrington, and communities in the Hartford, Waterbury, and New Haven areas. We are open to candidates based in central Connecticut who are within a reasonable commuting distance to sites across the state.
In this role, you will effectively manage, market, and maintain the apartment communities meeting the financial objectives of the owner and management company. The ideal candidate will also comply with all applicable regulatory standards and requirements.
Please note that the pay range for this position is $30.47 to $39.02 per hour dependent on experience. The selected candidate will also adhere to the following schedule: Monday through Friday from 8:00AM to 5:00PM.Responsibilities
Collaborate with senior management to establish appropriate rent levels.
Review rent schedules, and oversee preparation and submittal of rent increases and renewals.
Maintain optimum level of occupancy.
Process timely and accurate move-ins, move-outs, recertifications, and renewals.
Approve rental applications adhering to property standards and all appropriate agency standards.
Follow company marketing policies and reporting requirements.
Ensure all property resident files are organized, complete and accurate.
Maintain compliance with all state and federal program regulations relating to the property.
Resolve resident issues and conflicts timely and in accordance with site guidelines.
Prepare the property's annual budget for approval by senior management.
Provide accurate financial reporting and monthly variance reporting.
Prepare the property's annual budget for approval by senior management.
Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
Use company directives to screen, hire, and train new personnel.
Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
Support new team members in accordance with Winn's Guiding Principles.
Requirements
High School Diploma or GED equivalent.
1-3 years of property management experience.
1-3 years of supervisory experience.
Previous experience with project-based Section 8/HUD and/or LIHTC recertifications.
A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
Proficient in Microsoft Office Suite and experience with property management software (OneSite, etc.).
Excellent customer service skills.
Knowledge of property management.
Knowledge of landlord / tenant laws.
Must have affordable housing experience (Project Based Section 8, LIHTC and HOME).
Must be able to travel to properties throughout the state of Connecticut.
Preferred Qualifications
Bachelor's degree.
Bilingual in Spanish & English.
OneSite Property Management software experience.
Certifications in SHCM, CAM (MA-C3P) or CAM, CPO, COS or TCS.
Our Benefits:Regular full-time US employees are eligible to participate in the following benefits: - Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday) - 401(k) plan options with a company match - Various Comprehensive Medical, Dental, & Vision plan options - Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution - Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance - Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions) - Tuition Reimbursement program and continuous training and development opportunities - Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options - Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!) - Flexible and/or Hybrid schedules are available for certain roles - Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families - To learn more, visit winnbenefits.com
Why WinnCompanies?
A job you can be proud of
: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.
A job that challenges you
: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.
A job you can learn from
: We offer multi-faceted leadership and learning opportunities to support our team members' career growth and professional development.
A team that cares
: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we're committed to celebrating and uplifting our team members. About Us:WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success - 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico. Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there's a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
If you are a California Resident, please see our Notice of Collection here.Salary will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Current Winn employees should apply through this internal link.
Auto-ApplyProperty Manager, Windham Heights Apartments
Assistant community manager job in Manchester, CT
Requirements
Required Education and Experience:
Associates degree or equivalent experience, plus an additional 3-5 years of related experience/ proven track record in similar function, i.e., occupancy, leasing, APM role.
Experience with site based affordable housing programs strongly preferred if applicable.
COS and/or CPO Certification strongly preferred.
Experience in a supervisory role/capacity required.
Additional Eligibility Qualifications:
Bachelor's degree in business management/property management field a plus.
Multilingual skills strongly preferred
Strong computer skills; including MS Office suite, Outlook, and property management software.
Successful completion of a background check and drug screen required.
Valid Driver's License and clean driving record required.
Vesta is an Equal Opportunity/Affirmative Action Employer. Vesta has an ongoing commitment to a diverse workplace free of discrimination and harassment. Vesta recruits, hires, trains, and promotes individuals in all job titles without regard to any protected characteristic, including but not limited to race, color, creed, religion, ancestry, sexual orientation, genetic information, national origin, age, sex, physical or mental disability, being a disabled veteran, veteran of the Vietnam era, or other eligible veteran, or any other protected category under any state or Federal laws. At Vesta, we are committed to a fair and equitable workplace.
Salary Description $80,000.00-$90,000.00/yr.
Regional Property Manager
Assistant community manager job in Hartford, CT
💼 Regional Property Manager 📍Hartford, CT An experienced Regional Property Manager is sought to oversee a portfolio of 560+ residential units across Connecticut, Colorado, and Georgia. This leader will be responsible for ensuring operational excellence, financial performance, and compliance with affordable housing programs, including LIHTC. The role requires strong leadership, multi-site oversight experience, and the ability to drive both team performance and resident satisfaction. 🏠 WHAT YOU'LL DO
Provide full oversight of a multi-state portfolio of affordable and tax credit communities.
Ensure compliance with company policies, Fair Housing, ADA, OSHA standards, and all local/state/federal housing regulations.
Develop and monitor annual operating budgets to meet and exceed financial and operational goals.
Review property financial reports, budgets, and variances; provide actionable insights.
Oversee vendor and contract management to ensure cost-effective operations.
Recruit, train, and mentor property management teams, ensuring alignment with organizational values.
Conduct property inspections to ensure quality standards, curb appeal, and timely unit turns.
Monitor market trends and adjust rental strategies to maximize occupancy and retention.
Act as the liaison between ownership and site teams, delivering clear performance reports.
Manage safety and risk issues proactively, including property incidents and compliance audits.
🤩 WHY YOU MATTER
The Regional Property Manager is a critical leader who ensures communities operate at peak performance - financially, operationally, and aesthetically. Success in this role drives compliance excellence, satisfied residents, and long-term portfolio growth. 🎒 WHAT IT TAKES
5+ years of multi-site property management experience, including LIHTC/affordable housing.
Proven track record managing at least 500 units or overseeing 3+ communities.
Strong financial and operational acumen.
Experience leading, mentoring, and developing on-site staff.
Proficiency with Yardi (or similar software) and Microsoft Office Suite.
Active Connecticut Real Estate License (required).
Excellent organizational, communication, and problem-solving skills.
Valid driver's license, insurance, and ability to travel regularly.
Bachelor's degree preferred.
🏆 THE PERKS!
$110,000 - $120,000+ annual compensation, depending on experience
Medical, Dental, and Vision Insurance
401(k) with company match
Paid Vacation and Sick Leave
Leadership responsibility over a multi-state portfolio
Opportunity to make a direct impact on company growth and community success
Bilingual Property Manager
Assistant community manager job in Hartford, CT
Attention Property Management professionals seeking their next exciting opportunity! Pascoe Workforce has an opening for an experienced property manager in Hartford County. Bilingual skills in Spanish and English area plus.
The Property Manager is responsible for the overall management including planning, marketing, lease-ups, maintenance, and fiscal management.
Ensures that tenants meet all applicable tenant eligibility requirements and maintains files to sufficiently document eligibility requirements of various funding sources (ex. CHFA, HUD, IRS, and other applicable agencies).
Processes applications for apartments, including pre-qualifications and selection.
Collects and post rents and all moneys on site with strict adherence to due dates.
Makes deposits daily as received.
Ensures record keeping is maintained and up-to-date daily.
Together with the Leasing Agent aggressively markets the sites.
Ensures that there is an updated waiting list at all times and that households on the waiting list are ready to move in as soon as units are available.
Conducts market surveys, shops competition, and maintains constant awareness of neighborhood market conditions.
Ensures that leases are renewed on a timely basis and rent increases are implemented.
Completes annual and interim recertifications per program guidelines.
Maintains EIV Masterfile reports in accordance with EIV policy and procedures in accordance with HUD guidelines.
Supervises the maintenance staff to ensure that work orders are completed on a timely basis.
Monitors the maintenance staff to ensure vacant units are made ready within 30 days.
Inspects apartments with the Facilities Coordinator for move-in readiness and move-out conditions so that proper charges may be assessed.
Inspects the property on a weekly basis; prepares summary of findings for Director of Property Management.
Works closely with housing agencies to ensure Housing Quality Standards (HQS) inspections are conducted and any findings corrected within allotted time. May request assistance from the Maintenance Coordinator when outsourcing may be required to correct violations.
Monitors the site's operating budget, including control of monthly expenses.
Ensures leases are adhered to; follows up on all nuisance and illegal/improper behavior complaints. Documents any issues in resident files.
Processes noncompliance paperwork and follows rent collection policy as written, communicating closely with the Director of Property Management.
Ensures that all financial reporting, records, and paperwork are performed correctly and in a timely manner.
Identifies training needs for self and staff, as applicable, and recommends to Director and Deputy Director of Property Management.
Collaborates with the Resident Services Coordinator and Resident Liaison to develop a positive resident relations program.
Knows and adheres to all applicable local, state and federal regulations as well as all company policies and procedures.
Supervisory Responsibilities:
Responsible for the supervision of the Assistant Property Manager and Maintenance staff.
Required Education and Experience:
Bachelor's degree in Business Administration, Public Administration, Real Estate, or Property Management, or equivalent additional experience.
Minimum eight years' experience in property management or related field.
Certified Occupancy Specialist certification and Tax Credit Certification maintained throughout employment.
Certified Property Manager certification preferred but not required.
Proficiency in Microsoft Word, Excel, and Outlook, as well as OneSite, or similar property management software.
Assistant Property Manager
Assistant community manager job in Newington, CT
At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off*
* Competitive Hourly Pay & Bonus
* Paid Time Off - Vacation, Sick, & Holidays
* Generous Health Benefits
* 401k Retirement Plan with Company Match
* Tuition Reimbursement
* Self-Storage Discounts
In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Property Manager is responsible for….
Customer Service:
* Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5 Star service.
* Interacting face to face with customers, providing excellent service, and building rapport.
* Meeting monthly sales goals and metrics.
* Walking the property to perform lock checks and showing units to customers.
* Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments
* Managing the invoice review and approval responsibilities within database.
* Processing invoices, manage reports and legal process of auctions.
* Overseeing the store's expense budget while maintaining store supplies and retail inventory.
Property Maintenance:
* Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
* Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
* Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
You'll love working here because…
YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US
Qualifications
You'd be great in this role if you have…
* A positive and outgoing personality with a passion for helping people.
* Experience in delivering high quality customer service to a diverse customer market.
* Basic computer skills.
We also want you to know that...
* You must have the ability to work Saturdays.
* Valid driver's license and insurance with access to reliable transportation used during the workday.
* While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
* Some locations may require Sunday hours
Compensation: $18.72 - $20.29 per hour depending on experience plus bonus opportunities
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Auto-ApplyCommunity Donation Manager (Operations Management)
Assistant community manager job in Brookfield, CT
Description Job Title: Community Donation Manager Savers BenefitsGeographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Annual Bonus Performance Merit Increases Disability Insurance Parental Leave Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
What you can expect:
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. What you'll be working on: Accountable for the overall management and direction of the processes associated with the day-to-day functions of the Community Donation Center to make Savers the donation center of choice. Upholds company standards, regulations, and laws throughout all donor areas of the store (inside and outside), remaining aware of donor needs and monitoring and ensuring fast, friendly, and respectful service at point of donation. Responsible for promoting brand awareness in their community and developing relationships with and inspiring local organizations to partner with Savers. Manages a team of Community Donation Center Ambassadors. The Community Donation Manager is guided by the Savers Vision and Core Values. Donation Center Operations
Ensures CDC is organized, clean, safe, and welcoming; ensures donation flow, storage and staging are always maintained.
Partners with the Production Manager/Store Manager to manage donation flow from the CDC into the production room to help facilitate a manageable supply flow at all times.
Engages with customers and donors to actively promote Savers' brand both in the store and in the community as required.
Ensures donations are accurately weighed by classification and accounted for.
Plans, tracks, and measures donation goals and results.
Uses the CDC Scheduler and Daily Planner to schedule CDC Ambassadors appropriately, ensuring coverage is aligned with expected volume and donor traffic.
Utilizes, in accordance with Savers standards, branded sign packages and all other company approved materials that promote the Savers brand.
Leverages Voice of the Customer Program to improve donor satisfaction.
Performs the duties of the CDC Ambassador as required.
Leadership and Development
Leads, directs, and supervises the work of CDC Ambassadors.
Plans staffing needs; recruits, selects, and trains new CDC Ambassadors.
Regularly interacts, trains, coaches, and counsels the CDC Ambassadors. Provides recognition and candid feedback. Addresses complaints and solves issues.
Develops a culture of genuine appreciation for donors and donations at the CDC by ensuring Ambassadors are providing fast, friendly, respectful service, consistently and positively representing the store's nonprofit partner, and demonstrating the company's brand and values.
Identifies and develops high potential team members for supervisory and management positions through on-the-job, guided work.
Role models and maintains a respectful, values-driven workplace that adheres to all Savers' Policies and Procedures.
Functions as an active member of the management team
Donor Service
Delivers a positive and unforgettable donor experience by training, coaching, and role-modeling donor service expectations to CDC Ambassadors.
Continuously assesses the donor areas, and directs team member activity, to ensure that standards are met. Sets the pace of work.
Actively engages with the donor by seeking firsthand feedback to make improvements to all aspects of the donor experience. Responds to donor questions, requests, and complaints.
Educates all team members in the store on Savers' brand, empowering them to share stories about the business model to customers and the community.
Works with store team in promoting awareness of our non-profit partner, joint brands, and community impact.
Drives company promotions and other permitted grassroots efforts inside and outside the store that create community awareness of the CDC, the company brand, and the benefits of donating to Savers.
Partners with the Sourcing team to lead or assist in Fundrive events as needed.
Networks within the community through grassroots efforts to share the Savers story and promote awareness.
What you have:
Excellent presentation skills.
Mathematical skills.
Ability to communicate well in both verbal and written forms.
Ability to observe, assess and coach the work of others.
Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.
Ability to reason, make decisions, and use independent judgment in various situations.
Proficient in all Microsoft Office applications.
Minimum Required Education, Training and Experience:
High School diploma: post-Secondary degree/diploma preferred.
Experience managing people preferred.
Physical Requirements:
Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4 - 10 lbs. of force.
Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.
Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.
Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team.
Frequently required to read written & electronic documents and product labels.
Continuous need to hear and verbally communicate in order to interact with and respond to management, team members and customers. Will need to hear requests in person and via intercom and telephone.
Will occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
Will need to adjust work schedule to the needs of the business, including working some nights, weekends, holidays.
Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts.
Frequent reaching to various levels and directions to move/stack boxes of product, move product on and off hangers, rails and carts and stock product on display racks/shelves.
Possess dexterity for complex hand-eye tasks, including keyboarding and merchandise ticketing/movement activities.
Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to stack and/or stock product(s) on display racks.
FLSA: Non-ExemptTravel: Will periodically need to drive to meetings or other stores for business purposes.Location: 99 Federal Way, Brookfield, CT 06804 Savers is an E-Verify employer.
Auto-ApplyRegional Property Manager (Affordable / Tax Credit) (NE2024RPM101)
Assistant community manager job in Springfield, MA
Job Description REGIONAL PROPERTY MANAGER (Affordable / Tax Credit)
The Regional Property Manager is responsible for the overall management of a portfolio of properties in a specific region. This includes leading the managers responsible for the day-to-day operations of the properties, as well as the long-term planning and development of the portfolio.
WHAT YOU'LL DO
Managing the day-to-day operations of a portfolio of affordable and tax credit housing properties, including leasing, maintenance, and repairs, while ensuring compliance with all relevant regulations (HUD, LIHTC, etc.)
Developing and implementing long-term plans for the portfolio, including capital improvements and new development
Working with property owners and managers to ensure that the properties are meeting their financial and operational goals
Ensuring that the properties are in compliance with all applicable laws and regulations, including those specific to affordable housing and tax credit programs (e.g., HUD regulations, LIHTC program rules)
Overseeing the budget for the portfolio and managing financial risks
Recruiting, training, and developing property managers and other staff
Providing customer service to tenants and property owners
What It Takes
CPM or CPM candidate preferred
5+ years minimum experience in a regional role, with a proven track record in affordable and/or tax credit housing management
Proficiency in Excel and Microsoft Office
Property Management Software experience (i.e. Yardi, etc)
Strong skillet in budgeting, profit/loss concepts, percentages, and variances required.
Proficient in creating annual budgets and carrying out asset management business planning.
Problem solving, reasoning, motivating, organizational and training abilities.
Proven ability to coach and develop staff.
THE PERKS!
Market Competitive salary, bonuses and performance-based incentives.
Comprehensive health, dental, and vision insurance plans.
Professional development opportunities.
Generous vacation and leave policies.
Property Manager, Mohegan Commons Apartments
Assistant community manager job in Norwich, CT
Requirements
Required Education and Experience:
Associates degree or equivalent experience, plus an additional 3-5 years of related experience/ proven track record in similar function, i.e., occupancy, leasing, APM role.
Experience with site based affordable housing programs strongly preferred if applicable.
COS and/or CPO Certification strongly preferred.
Experience in a supervisory role/capacity required.
Additional Eligibility Qualifications:
Bachelor's degree in business management/property management field a plus.
Multilingual skills strongly preferred
Strong computer skills; including MS Office suite, Outlook, and property management software.
Successful completion of a background check and drug screen required.
Valid Driver's License and clean driving record required.
Vesta is an Equal Opportunity/Affirmative Action Employer. Vesta has an ongoing commitment to a diverse workplace free of discrimination and harassment. Vesta recruits, hires, trains, and promotes individuals in all job titles without regard to any protected characteristic, including but not limited to race, color, creed, religion, ancestry, sexual orientation, genetic information, national origin, age, sex, physical or mental disability, being a disabled veteran, veteran of the Vietnam era, or other eligible veteran, or any other protected category under any state or Federal laws. At Vesta, we are committed to a fair and equitable workplace.
Salary Description $60,000.00-$68,000.00/yr.
Assistant Property Manager
Assistant community manager job in Riverhead, NY
At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off*
* Competitive Hourly Pay & Bonus
* Paid Time Off - Vacation, Sick, & Holidays
* Generous Health Benefits
* 401k Retirement Plan with Company Match
* Tuition Reimbursement
* Self-Storage Discounts
In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Assistant Property Manager is responsible for….
Customer Service:
* Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service.
* Interacting face to face with customers, providing excellent service, and building rapport.
* Meeting monthly sales goals and metrics.
* Walking the property to perform lock checks and showing units to customers.
* Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.
Property Maintenance:
* Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
* Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
* Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
You'll love working here because…
YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US
Qualifications
You'd be great in this role if you have…
* A positive and outgoing personality with a passion for helping people.
* Experience in delivering high quality customer service to a diverse customer market.
* Basic computer skills.
We also want you to know that...
* You must have the ability to work Saturdays.
* Valid driver's license and insurance with access to reliable transportation used during the workday.
* While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
* Some locations may require Sunday hours
Compensation: $18.00 - $20.00 per hour depending on experience plus bonus opportunities
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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