Property Manager/Community Manager- Multi-Family Apartments- Excellent Benefits!
Assistant community manager job in Ann Arbor, MI
Are you looking for a Property Manager position with a stable company? This company prides itself on providing high-quality customer service and resident satisfaction. This Property Manager position in Ann Arbor offers a Monday- Friday schedule and staff support. This community consists of 400 units, beautiful property!!! Benefits include medical, dental, vision, and 401K. 15 vacation days the first year, plus one additional vacation day for every year you are with the company!
Responsibilities Include:
Managing staff and training
Hiring new staff members
Overseeing all new leases and renewals
Assisting residents with questions and complaints
Developing resident activities
Overseeing marketing outreach
Handling late notices and evictions
Overseeing maintenance staff including work orders, move-ins/outs, and turnovers
Developing the annual budget
Maintaining records of expenses
Processing payroll
Maintaining financial records on a daily, weekly, and monthly basis
Qualifications:
At least 3 years experience in property management
Excellent customer service skills
Proficiency in Microsoft Word, MRI experience is a plus!
Property Manager
Assistant community manager job in Ann Arbor, MI
InterSolutions is a full-service recruiting agency specializing in the property management industry. At InterSolutions, we are dedicated to finding the best permanent fit for our customers while delivering a rememberable candidate experience for our candidates.
We are currently searching for a direct hire Property Manager for an apartment community in Ann Arbor, MI! If you are a property manager looking to take the next step in your career, apply now!
Essential Job Functions:
Leads, coaches, and evaluates property associates' performance, including the completion of annual performance reviews
Assumes primary responsibility for preliminary interviewing and selection of the property associates
Achieves financial solvency through cost reduction and implementing systems to achieve 0% rent delinquency
Participates in the preparation of the annual operating budget and maintains budgetary guidelines
Develops and utilizes sound rent collection procedures, including following up with delinquent accounts
Monitors landlord-tenant relations and mediates disputes when necessary
Provides excellent customer service and follow through to residents
Develops marketing plan to drive traffic to the community and ensure occupancy meets minimum standards
Knowledge Skills and Abilities:
Minimum of 2-5 years of experience as a Community Manager
Experience with Yardi preferred
Prior supervisory experience in a management position, which includes annual budget processing, accounting, and interviewing/selection/disciplinary action of employees
Ability to lead staff to meet job duties and expectations
Ability to communicate (orally and in writing) in a professional manner when dealing with employees and company contacts
Adequate computer skills to perform essential functions listed above
Basic accounting/financial record keeping knowledge
Community Manager
Assistant community manager job in Ann Arbor, MI
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
As a Community Manager for Multifamily with Hines, you will be responsible for managing the daily operations of an assigned property including managing the team members and daily activities, achieving established budgeted financial and operational goals, and ensuring that the operation of the property complies with Hines's policies and procedures.
* Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset.
* Provides input into the development of budgets for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns
* Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports
* Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased and ensuring validity of certificates of insurance
* Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund
* Oversees the lease enforcement process by approving prospective resident applications, renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and collects late fees and other charges as allowable and stated in the terms of the lease
* Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues
* Ensures the property's maintenance team members comply with the Hines's standards with respect to responding and completing resident service requests
* Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal
* Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property's performance, and responding to owner requests as needed
Qualifications
Minimum Requirements include:
* High school diploma or equivalent from an accredited institution; college degree is a plus
* Two or more years' experience as a residential community/property manager or leadership role in related industry
* Experience with property management software preferred; Entrata experience a plus
* Experience working on mixed-use developments and/or high-rise projects, including coordination across residential, retail, and office components
* Proven track record in renovation projects, especially in occupied or operational environments a plus
* Background in hospitality-related projects (e.g., hotels, resorts, or food & beverage spaces) is strongly preferred
* Must currently hold or obtain a real estate leasing agent license for the state of IL within 120 days (add to this role in IL)
* Proficiency in Microsoft Office and property management software in order to complete required reports
* Strong customer service orientation
* Excellent verbal and written communication skills
* Work indoors approximately 95% of the time and outdoors 5% of the time
* Use olfactory, auditory, and visual senses to inspect building and detect emergency alarms
* On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings
* Ability to lift up to 25lbs
* Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters
* Transfer properties and work overtime as business needs deem appropriate
* Ability to work a flexible schedule including weekends and holidays
Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
Auto-ApplyAssistant Community Manager
Assistant community manager job in Chesterfield, MI
Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 80+ communities and more than 25,000 homesites throughout the U.S. We are experiencing intentional and rapid growth by continuously acquiring communities.
At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America. We acquire, improve, and operate manufactured home communities. You may be asking yourself - what makes us different? It is our culture. Our unique culture is fun, rewarding, and inclusive of all. Our five core values guide our everyday behavior: Respect, Grit, Collaboration, Stewardship, and Boldness.
As an Assistant Community Manager, you are responsible for assisting with the planning and coordinating of community events, activities, and projects. Your responsibilities will include but are not limited to, handling the routine office work and administrative duties for the community. The time allocation mentioned below may vary depending on the community's needs. Annual or semi-annual travel may be required for this role.Responsibilities
Resident Relations (~40% of time)
Cultivate resident satisfaction within your community
Address resident issues with care and urgency
Understand when it is appropriate to involve the Community Manager in resident issues
Plan and execute community events as directed by the Community Manager
Collections (~40% of time)
Prepare bills and statements for approval by the Community Manager
Ensure all rent is collected on time
Complete all legal action and notices required in compliance with State and Fair Housing Standards
Sales and Leasing (~10% of time)
Assist in ensuring all homes are ready to be occupied within Havenpark expectations
Assist CM and SLA with document preparation or coordination for new move-ins or lease renewal
Work Orders (~10% of time)
Manage work orders to ensure all rental work orders are completed within 48 hours of receipt
Qualifications
Education: You have a high school diploma or GED
Experience: You have a minimum of 1 year of experience in property management
Physical Demands: You can spend long hours sitting while using office equipment, such as computers. This position will also require walking within the community and lifting of materials and supplies from time to time
We offer our employees a golden work experience including a competitive salary, comprehensive health benefits, generous PTO, paid holidays, a 401(k) with a 6% company match, and above all infinite opportunities to learn, develop and sharpen their skills. Come be a part of a company that knows what it means to succeed as a team.
It is our policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or veteran status.
Auto-ApplyProperty Manager
Assistant community manager job in South Lyon, MI
Job Code: Community Manager (FT) Address: 530 Lanier City: South Lyon State: MI Country: United States of America Description Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties (************ is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.
We are presently seeking a Community Manager for our South Lyon Woods located in South Lyon, MI to manage the daily administration, operation, and personnel of the manufactured home community in an efficient, professional, and profitable manner.
As a Community Manager, you will:
* Manage and deposit daily collection of all monthly rentals, late fees, etc.
* Pursue delinquent rents and perform evictions within State and landlord laws and attend court proceedings as required.
* Hire, train, motivate and manage onsite staff to ensure deadlines are met. Administer discipline with proper documentation.
* Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify adherence to company policies and procedures.
* Inspect the community grounds and community-owned homes to maintain a presentable appearance.
* Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system.
* Enter lead information in the Lead Tracker System and complete guest cards.
* Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
* Maintain employees' files, timesheets, and records to coordinate accurate compensation and benefits.
* Analyze and audit daily, weekly, and monthly reports and address any issues or incorrect information.
* Manage accidents, emergency situations, and immediate mechanical needs; report to the corporate office immediately and prepare the proper reports. At times this will require the Community Manager's availability outside of normal work hours.
* Manage the process of refurbishing community-owned homes.
* Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
* Build relationships with residents and respond to all needs.
* Coordinate the advertising, promotions and presentations of homes as directed by Regional Manager.
* Perform other duties as assigned.
Minimum Requirements
* 2-3 years of property management experience with proven management skills.
* Strong customer service, communication, and organizational skills.
* Detailed-orientated and the ability to multitask and problem solve.
* Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred
* Ability to be flexible and work evenings and weekends
* Proven leadership skills and the ability to be a team player in a fast-paced environment
* Valid operator's license, maintenance of a good driving record at all times, and insurability under the Company's policy at all times and the ability to commute between communities.
* High School diploma or GED required.
We are Proud to Provide the following:
* Competitive compensation plus eligibility to earn commissions and bonuses
* Access to benefits including medical, dental and vision insurance
* Short-term and long-term disability
* Life insurance
* Generous Paid Time Off and holidays
* Flexible spending account
* 401K with company match
Assistant Community Manager - Heather Ridge
Assistant community manager job in Westland, MI
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.
JOB DESCRIPTION
* Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
* Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
* Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
* Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
* Follows the Company's established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
* Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
* Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
* Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
* Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community's performance, and responding to owner requests as needed.
#LI-DM1
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Auto-ApplyAssistant Property Manager - Part Time
Assistant community manager job in Davison, MI
Job Title: Assistant Property Manager/Leasing Agent
Division: 4
Department: Support Staff
Reports To: Property Manager
FLSA Status: Non-Exempt
Summary: Responsible for processing rental applications, showing apartments to prospective tenants, and performing various marketing and clerical tasks by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
Escorts prospective tenants through apartment complex and designated apartment and explains all facets of the apartment complex and provides general demographic information.*
Processes rental applications by verifying relevant tenant data such as employment, income, prior residences, and rent payment history and documents the results.*
Submits rental applications to management for determination.*
Contacts applicants to inform them of application status and schedules move-ins according to established schedule.*
Answers multi-line telephone and responds to all inquiries or escalates issue to management.*
Performs various clerical duties such as figuring rent percentages, typing, entering data into computer, filing, and retrieving files in an efficient manner.*
Translates tenant information accurately to prepare leases.*
Generates leads through marketing efforts.*
Performs other duties as they are assigned.
Supervisory Responsibilities:
Directly supervises employees in the Property Manager Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Ability:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Office Suite and Rent Manager.
Education/Experience:
High school diploma or general education degree (GED); and one to two years related experience and/or training; or equivalent combination of education and experience.
Certificates and Licenses:
Driver's license
Knowledge, Skills and Other Abilities:
Time management
Oral and written communication skills
Professionalism
Organized
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, and talk or hear. The employee is frequently required to stand, walk, use hands, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch or crawl, and taste or smell. The employee must occasionally lift and/or move up to 15 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts, and outdoor weather conditions.
The noise level in the work environment is usually moderate.
Auto-ApplyCommercial Assistant Property Manager
Assistant community manager job in Bloomfield Hills, MI
Responsible for the day-to-day administration and implementation of those policies, procedures and programs that will assure a well-managed and well-maintained property. This includes but is not limited to, placing maximum emphasis on positive response to the concerns and needs of the tenants, and on increasing the value of the property being managed, in coordination and conjunction with the Owner's goals and objectives. The Assistant Property Manager will be assigned to specified action areas at the discretion of the Property Manager and/or Sr. Property Manager, so as to best meet the needs of the property.
Skills, Education and Experience:
Bachelor's degree or equivalent work experience
Minimum of 2 years previous property management experience. Commercial real estate preferred.
Experience in and working knowledge of business/office administration
Ability to handle general administration of the property in the absence of the Property Manager, or when otherwise called upon
Strong written and verbal communications skills, with ability to produce communications and other materials that are effective and of a professional nature
Computer proficiency with strong knowledge of MS Word, Excel and Power Point. Ability to learn new and business specific, software programs as needed
A valid real estate license is required in states where work is performed.
Essential Job Duties:
May coordinate maintenance programs relating to the interior and exterior conditions and appearance of the assigned property
Responsible for prompt and positive response to requests from property tenants, for the implementation of ongoing contact programs, to constantly assess tenant needs and to assure problems are being solved promptly, and to the mutual benefit of the tenant and the properties
May be engaged in the selection of contract services, vendor negotiations for service agreements, and day-to-day monitoring of vendor performance to assure full compliance with standards established within the respective service agreements
May participate in the development and administration of the strategic property plan and budget for the property. May be involved in, under the direction of the Property Manager, activities within the parameters of the approved business plan and budget
May assist in the collection, analysis and reporting of data required to provide accurate and current assessments of property management objectives
Involved in the administration of all tenant leases to assure full compliance with lease provisions. May also participate in the timely determination of escalations, timely collection of all rents, and for participating in appropriate action to lease available space within the buildings
Shall participate in the day-to-day financial management of the properties with specific attention to accounts receivable, collection activities, maintenance of accounts payable on a current basis (taking advantage of discounts wherever possible), and the maintenance of all necessary financial records and files in an accurate and timely manner
May handle tenant requests and dispatch work orders
May perform other duties as assigned
Other Job Functions:
Participate in various meetings and training activities as designated by the Property Manager and/or higher level management
Benefits and Perks:
Industry leading Parental Leave Policy (up to 16 weeks)
Generous healthcare
Bright Horizons back-up care program
Generous paid time off
Education reimbursement
Referral Program
Opportunities to network and connect
Benefits/perks listed may vary depending on the nature of your employment with Newmark and the job location.
Working Conditions: Normal working conditions with the absence of disagreeable elements.
Salary:
The actual base salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation including discretionary bonuses and other short- and long-term incentives (e.g., deferred cash, equity, etc.).
Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Auto-ApplyProperty Manager
Assistant community manager job in South Lyon, MI
Who is RHP Properties?
Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com) is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.
We are presently seeking a Community Manager for our South Lyon Woods located in South Lyon, MI to manage the daily administration, operation, and personnel of the manufactured home community in an efficient, professional, and profitable manner.
As a Community Manager, you will:
Manage and deposit daily collection of all monthly rentals, late fees, etc.
Pursue delinquent rents and perform evictions within State and landlord laws and attend court proceedings as required.
Hire, train, motivate and manage onsite staff to ensure deadlines are met. Administer discipline with proper documentation.
Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify adherence to company policies and procedures.
Inspect the community grounds and community-owned homes to maintain a presentable appearance.
Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system.
Enter lead information in the Lead Tracker System and complete guest cards.
Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
Maintain employees' files, timesheets, and records to coordinate accurate compensation and benefits.
Analyze and audit daily, weekly, and monthly reports and address any issues or incorrect information.
Manage accidents, emergency situations, and immediate mechanical needs; report to the corporate office immediately and prepare the proper reports. At times this will require the Community Manager's availability outside of normal work hours.
Manage the process of refurbishing community-owned homes.
Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
Build relationships with residents and respond to all needs.
Coordinate the advertising, promotions and presentations of homes as directed by Regional Manager.
Perform other duties as assigned.
Minimum Requirements
2-3 years of property management experience with proven management skills.
Strong customer service, communication, and organizational skills.
Detailed-orientated and the ability to multitask and problem solve.
Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred
Ability to be flexible and work evenings and weekends
Proven leadership skills and the ability to be a team player in a fast-paced environment
Valid operator's license, maintenance of a good driving record at all times, and insurability under the Company's policy at all times and the ability to commute between communities.
High School diploma or GED required.
We are Proud to Provide the following:
Competitive compensation plus eligibility to earn commissions and bonuses
Access to benefits including medical, dental and vision insurance
Short-term and long-term disability
Life insurance
Generous Paid Time Off and holidays
Flexible spending account
401K with company match
Property Manager
Assistant community manager job in Ann Arbor, MI
Job Description
SUMMARY: Under the direction of the Director of Property Management, the Property Manager's job is to utilize knowledge and experience to effectively administer all aspects of leasing and maintenance of rental property. Duties include: procuring new business; marketing available units; maintaining healthy tenant relations; routine property inspections; and keeping accurate records. The Property Manager position consists of the following areas:
Management Agreements & Owners
Owners entrust us to effectively manage their rental property and make decisions on their behalf that will minimize vacancy/expense and maximize return.
Management Agreement
- The instrument that governs the relationship between the Owner and Property Management firm which defines each party's rights and responsibilities. A thorough understanding of it is imperative.
Owners' Needs
- Some Owners are investors with a sophisticated understanding of what it means to be a Landlord while others have been thrust into the role by circumstance. We should understand their needs and help them obtain their end goal, whatever it may be.
Education
- Owners' needs and desires are paramount, however they should not be cause for a Property Manager to compromise his/her integrity. Our job is to educate an Owner when a request conflicts with professional standards or the rights of others.
Marketing
Property Managers are responsible for marketing available units to prospective tenants. All available resources should be used to maximize exposure and minimize vacancy time
Determine Fair Market Rent
- utilize and interpret local MLS data. Have an understanding of the market and factors that affect market conditions (such as time of year).
Listing Input
- prepare and submit listings for MLS, Navy Housing, etc. that effectively convey the desirable aspects of the property.
Rental Inquiries
- respond promptly to all phone and email inquiries on active listings.
Screening
- verify applicant's rental history, income/employment and credit history to determine whether or not they qualify.
Negotiate
- present all offers to the owner. Negotiate rent amounts and lease terms for prospective leases in the best interest of the Owner.
Leases and Tenants
One of the most important duties of a property manager is to enforce Lease Agreements. Property Managers should endeavor to maintain healthy tenant relations by communicating, following up, and following through.
Lease Preparation and Enforcement
- explicit knowledge and comprehension of each clause of the Lease and Lease Addenda is imperative. A property manager has to be able to interpret and enforce the Lease on a daily basis.
Tenant Relations
- swift and conscientious communications help maintain a high level of customer service. Property managers should reasonably respond to a tenant request (phone call or email) within 1 business day.
Inspections
Knowing the physical details of each property is the first step to proper maintenance and thorough inspections are surest way to become familiar with each property.
Move-in Inspection
- Upon taking on the management of a property, and each time before a new tenant moves in, a comprehensive initial inspection sets the standard by which all that follows will be measured. More than just noting the unit's current condition, a proper inspection should be an inventory as well as a data source for the systems of the home.
Routine Inspections
- Periodic visits to the property while tenants are in residence are necessary to ensure the tenants are taking proper care. This is also a good time to identify preventative maintenance items. These inspections allow us to address small issues before they become large problems as well as prepare the owner for maintenance that may need attention in the near future. Occupied property inspections should be conducted no less than once per year.
Move-out Inspection -
A “final inspection” must be conducted within 72 hours of the tenant vacating. During this process, the property manager identifies the discrepancies between the Move-in Inspection report and the move-out condition. It is their duty to determine which discrepancy items are beyond reasonable wear and tear as well as missing/changed inventory - both for which the tenant can be charged.
Maintenance and Repairs
A Property Manager is responsible for the physical management of the property, including overseeing routine maintenance and emergency repairs.
Systems of a Property
- Property Managers should have a working knowledge of the basic systems of the property. Understanding how HVAC systems, appliances, plumbing, etc. work helps us identify the most effective and responsible solution for issues as they arise.
Repairs
- Responding to repair requests is a large part of what we do. Prompt responses to these requests help us minimize secondary damage and liability. When necessary, a Property Manager needs to be “on site” to take control of the situation.
Maintenance -
Keeping the property in good overall condition has a great deal to do with keeping up with preventative and routine maintenance (i.e. cut the dead tree down before it falls and damages the property / caulk the tub before a water breach causes damage to the backer board & sub floor).
Contractors
- Maintain a list of qualified, reliable, and reasonably priced contractors to be able to respond promptly when needed. A property manager must have an understanding of the scope of the work as well as be diligent in negotiating and securing the best price possible.
Knowledge of Landlord-Tenant Law
Property managers must have a thorough knowledge of local, state and national laws pertaining to Landlord-Tenant relations.
SCRA
- The
Servicemembers Civil Relief Act
is a Federal Act that affords members of the United States Armed Forces additional rights while they are on active duty. Property Managers have both legal and moral obligations to know how this Act affects Owners and Tenants alike.
Local city code
- Each municipality in which we operate has its own codes regarding rental property and each Property Manager should know and adhere to the local laws that affect their business.
Clients and Customers
Understanding the client and customer relationship is extremely important. Knowing their rights and your duties to each is key to making good decisions every time.
Client -
the owner of the property is the client. A Property Manager always works in the best interest of the owner and they should not lose sight of that.
Customer -
the tenant in the property is the customer (they are a customer of the owner and of William E. Wood). Providing the tenant with a high level of customer service is in the best interest of our Client.
Strike the Balance -
A good Property Manager knows how to juggle the wants and needs of the Client while respecting the rights of the Customer.
Knowledge, Skills and Abilities Required
Must have valid Real Estate License in the state in which you manage property.
Must have valid Drivers' License and be in possession of a vehicle for daily use.
Proficiency in Microsoft Office is essential.
Knowledge of basic accounting.
Ability to manage time effectively.
Ability to interact with co-workers, clients, vendors, and contractors in a professional and tactful manner.
Must be physically and mentally able to perform duties. Must be able to climb stairs, be able to lift reasonable weights without limitation, and be physical able to access attics and crawl spaces of properties.
Must possess a mechanical aptitude and be able to understand basic electrical repairs, HVAC repairs, carpentry, and plumbing repairs.
HowardHanna.com
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
Powered by JazzHR
gLbIuuUScz
Assistant Director of Communications and Recruitment
Assistant community manager job in Detroit, MI
S A C R E D H E A R T M A J O R S E M I N A R Y
JOB DESCRIPTION
Assistant Director of Communications and Recruitment
Department/Office/Division: Enrollment Management
Title of Immediate Supervisor: Director of Enrollment Management & Registrar
Work Location: Hours Authorized: 2701 Chicago Blvd. 35 hrs./week Detroit, MI 48206
Approved by Director of Finance
Classification & Compensation: Exempt with salary range of $50,000 to $60,000
Assistant Director of Communications and Recruitment (Full-Time, remote work 3 days per week, 2 days per week in office) Basic Function of the Position: The Enrollment Management team at Sacred Heart Major Seminary is looking for a dynamic, mission driven professional with multi-faceted communications skills and experience to assist in our student recruitment and institutional marketing efforts. This position reports to the Director for Enrollment Management and collaborates with other members of the Enrollment Management team, as well as many other departments and entities within the Seminary and the Archdiocese of Detroit. Key Responsibility Areas:
Communications/Marketing
Compose and design promotional materials (digital and print) for SHMS academic programs with assistance from graphic design and marketing vendors
Compose, design and publish digital media campaigns targeted at key demographics to generate leads for academic programs
Assist with updating the SHMS website and other digital media in relation to student recruitment and admissions
Design, update and assist in the creation video content for student recruitment, new student orientation and other activities for academic programs
Provide support with video and photography assets as needed
Provide support to the Enrollment Management team with correspondence, mailings, communications sequences, etc.
Assist all staff in student communication
Student Recruitment
Assist Director with enrollment management and recruitment planning
Coordinate, schedule and lead recruitment activities at direction of the Director
Lead information sessions, recruitment tables, presentations, etc.
Provide support to Assistant Director of Admissions with follow up calls for admissions leads and retention as needed
Provides support for student information system (Populi) and CRM (HubSpot) data entry.
Enrollment Management Office
Provide support to Assistant Registrar on correspondence and some student record management
Participate in weekly Enrollment Management team meetings, seminary staff meetings and other meetings as assigned by Director
Other duties as assigned by the Director
Qualifications:
The ideal candidate is most of all a communicator - public speaking, writing, one-on-one dialogue and phone skills come naturally.
Catholic in good standing with the Church, committed to advancing the mission, vision, and values of the Catholic Church, Sacred Heart Major Seminary, and the Archdiocese of Detroit.
Experience with social and digital media management
Experience using basic digital and graphic design software (Canva, Adobe Suite, etc) preferred.
Familiarity with Google Suite and Microsoft Office products is required.
Degree in communications, marketing or related field preferred and/or equivalent experience and demonstrated skills.
Ability to prioritize and manage multiple tasks simultaneously.
Ability to work two days a week from our main campus in Detroit, and work from home or filed three days per week.
Some evening and weekend hours are required.
Must have reliable transportation and ability to travel locally as required by Sacred Heart Major Seminary.
Ability to exercise sound judgment and confidentiality relating to student academic records.
Must agree, upon acceptance of an offer of employment with the Sacred Heart Major Seminary, not to engage in, nor to endorse, any actions or beliefs contrary to the teaching and standards of the Roman Catholic faith and morality.
Qualified candidates should submit resume and cover letter
(see detailed cover letter requirements below)
to: Attention: Martin Vucinaj, Director of Finance/Treasurer Email: *********************** Mail: Sacred Heart Major Seminary 2701 Chicago Blvd. Detroit, MI 48206
Cover Letter Requirements for Assistant Director of Communications and Recruitment
All cover letters should specifically address the following topics:
Review the mission statement of SHMS at **************************** and values at *************************** and describe why supporting our mission and values would be important to you
Please provide samples (URL's, screen shots, etc.) of digital or social media postings or campaigns that you have been involved in some way with creating, and why you think your approach was effective for the audience you were targeting.
Cover letters should be sent with the application, or upon request to ***********************. Applications without cover letters that meet these standards will not be considered.
Review of applications will begin November 13 and continue until the job is filled. Sacred Heart Major Seminary is an Equal Opportunity Employer and considers all candidates for employment equally regardless of age, color, national origin, race, sex, disability status, protected veteran status, or any other characteristic protected by law.
Easy ApplyCommunity Association Manager (Portfolio)
Assistant community manager job in Howell, MI
Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board's endeavors, and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we've been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement. We value diversity in all its forms and strive to create a workplace where everyone feels supported and respected.
We currently have an exciting opportunity for an experienced Community Association Manager (Portfolio) in our Howell, MI market. The Portfolio Manager is responsible for the overall supervision of the associations they manage. They are responsible for coordinating with the Board of Directors, vendors, and the Sentry Home Office to provide exemplary customer service while maintaining and achieving company goals.
Responsibilities Include:
Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community
Attend, prepare for and participate in annual and general meetings
Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals
Coordinate employees such as janitorial, maintenance, administrative, and others
Collect all invoices and code for payment, and follow-up on monthly assessments due
Serve as liaison between association boards and legal counsel
Prepare manager reports and financial summaries to boards
Manage the onboarding and exit of associations
Applicants Must:
Maintain licensing in some states
Have previous Community Management Experience
Be professional, organized and self-motivated
Possess strong written and verbal communication skills
Hold a valid license to operate a motor vehicle with a clean driving record
Have a proficiency with Microsoft Office and general computer skills
Benefits and Compensation:
Salary commensurate with experience and qualifications
Training and Support provided
Comprehensive benefits package
Work-life balance
Sentry Management, Inc. is an equal opportunity employer
Auto-ApplyAssistant Property Manager
Assistant community manager job in Dearborn, MI
At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off*
* Competitive Hourly Pay & Bonus
* Paid Time Off - Vacation, Sick, & Holidays
* Generous Health Benefits
* 401k Retirement Plan with Company Match
* Tuition Reimbursement
* Self-Storage Discounts
In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Assistant Property Manager is responsible for….
Customer Service:
* Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service.
* Interacting face to face with customers, providing excellent service, and building rapport.
* Meeting monthly sales goals and metrics.
* Walking the property to perform lock checks and showing units to customers.
* Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.
Property Maintenance:
* Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
* Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
* Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
You'll love working here because…
YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US
Qualifications
You'd be great in this role if you have…
* A positive and outgoing personality with a passion for helping people.
* Experience in delivering high quality customer service to a diverse customer market.
* Basic computer skills.
We also want you to know that...
* You must have the ability to work Saturdays.
* Valid driver's license and insurance with access to reliable transportation used during the workday.
* While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
* Some locations may require Sunday hours
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Auto-ApplyCommunity Association Manager (Portfolio)
Assistant community manager job in Howell, MI
Job DescriptionSentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board's endeavors, and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we've been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement. We value diversity in all its forms and strive to create a workplace where everyone feels supported and respected.
We currently have an exciting opportunity for an experienced Community Association Manager (Portfolio) in our Howell, MI market. The Portfolio Manager is responsible for the overall supervision of the associations they manage. They are responsible for coordinating with the Board of Directors, vendors, and the Sentry Home Office to provide exemplary customer service while maintaining and achieving company goals.
Responsibilities Include:
Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community
Attend, prepare for and participate in annual and general meetings
Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals
Coordinate employees such as janitorial, maintenance, administrative, and others
Collect all invoices and code for payment, and follow-up on monthly assessments due
Serve as liaison between association boards and legal counsel
Prepare manager reports and financial summaries to boards
Manage the onboarding and exit of associations
Applicants Must:
Maintain licensing in some states
Have previous Community Management Experience
Be professional, organized and self-motivated
Possess strong written and verbal communication skills
Hold a valid license to operate a motor vehicle with a clean driving record
Have a proficiency with Microsoft Office and general computer skills
Benefits and Compensation:
Salary commensurate with experience and qualifications
Training and Support provided
Comprehensive benefits package
Work-life balance
Sentry Management, Inc. is an equal opportunity employer
Community Manager
Assistant community manager job in Detroit, MI
Job Details PARKVIEW TOWER AND SQUARE - Detroit, MI Full Time DayDescription
Independent Management Services is a full-service property management and marketing firm, specializing in the revitalization of under-managed multifamily housing developments. Since our founding in 1989, we have expanded our nationwide presence to include over 100 sustainable communities in 11 states focusing exclusively in the affordable and workforce housing sectors. However, our total breath of experience also includes market rate and commercial property management.
We offer competitive salaries commensurate with experience and a comprehensive benefit package. We intend to build a team of individuals, who are self-motivated, willing to learn and grow with our firm. We progressively uphold a professional management team to serve our clients, enhancing our management skills and capabilities. Your progress, training, experience, motivation, attitude, and goals may create many possibilities for career opportunities with our company. If you have superior attention to detail with outstanding communications skills and enjoy a challenging fast pace environment, join our team now!
Responsibilities:
Day-to-day management of all phases of the operation of the community.
Occupancy, marketing, leasing, move-in/out process, and resident income verification procedures.
Quarterly unit inspections monitor work order/maintenance projects, and enforce all community rules.
Rent eviction and collections practices in conformity with state law, and company policy.
Retain, negotiate, and supervise third-party vendors and contractors.
Account receivables/payments manage supplies and inventory and ensure timely payment of expenses.
Foster working relationships with residents, vendors/contractors, law enforcement, and community members.
Ensure residents are provided with a clean, safe, and well-maintained community.
Hire, train, supervise, and evaluate all office, maintenance, janitorial and other on-site personnel.
Reports directly to the Regional Property Manager.
Job Qualifications:
Leasing, sales, and customer service experience desired.
Sales-minded individual with attention to detail.
Experience with Tax Credit Compliance, EIV, and HUD Section 8 subsidy programs.
Must have knowledge of REAC and MOR compliance.
Proficiency with Paycom software and Microsoft Office suite preferred.
Experience with RealPage OneSite preferred.
Experience managing residential communities (subsidized housing preferred).
Must adhere to Federal Fair Housing Laws.
Qualifications
We offer a competitive salary plus benefits including:
Employer paid health and dental insurance (100% employee only) with affordable dependent and family coverage.
Voluntary insurance options: Vision, Life, Accident Injury, Long-Term Disability, and Identity Theft.
401(k) with above-average employer matching contribution.
Generous paid time off package.
Training and employee development program.
Among many other employee benefits.
Property Manager
Assistant community manager job in Jackson, MI
Who We Are
At Open Management, we own and operate manufactured housing communities across the United States with a mission to redefine property management and improve affordable housing. We take a hands-on approach that puts residents first, delivering safe, welcoming communities where comfort and connection thrive. Our experienced team manages everything from leasing and maintenance to financial reporting and resident relations, with a focus on transparency, innovation, and long-term relationships. Guided by our core values-Trust and Integrity, Level 10 Leadership, Extreme Ownership & Collaboration, Relentless Improvement, and Level 10 Customer Service and Professionalism-we are building stronger communities and seeking team members who share our commitment to excellence.
The Role
Open Management is looking for our next great team member for the position of Community Manager at our manufactured housing community in Jackson, Michigan. The ideal candidate will possess strong leadership and customer service skills in order to work effectively with residents, team members, vendors, and contractors. This position will be responsible for enforcing tenant regulations, following budgets and underwriting, monitoring property improvement projects to ensure timelines are met or exceeded, helping our infill team meet and exceed occupancy projections, and attending weekly management meetings.
This position requires someone who is comfortable working with various computer systems, is able to take initiative, is well organized, and is detail-oriented. Our ideal candidate will exude our company's core values of taking extreme ownership of their own personal tasks, as well as embodying extreme collaboration across teams. Prior experience in property management is preferred, but we are willing to train the right candidate.
Compensation
Hourly Rate: $23-$26 per hour
Bonuses: Earn Up to $5,000 OTE annually, (paid quarterly)
Benefits
Paid Time Off (PTO): 4 weeks in your first year
Company-Paid Holidays: 15 per year
Insurance: Medical, Dental, and Vision (with company-shared coverage)
401(k) Retirement Plan with company match
What You'll Do
Oversee rent collections, distribution of late notices, and filing evictions as needed
Enforcing Park Rules and Regulations to ensure a safe and clean environment for our residents
Monitors all park income and expenses to meet and exceed target financials for the property
Oversee all on-site operations including maintenance and park improvement projects. Maintains vendor relationships to make certain all aspects of the property are running smoothly
Coordinate repairs and renovations in a timely manner
Shows available homes to prospects to generate excitement and ensure all available units are sold in a timely manner
Coordinate and manage all facets of resident move-in and move-outs including processing applications and ensuring smooth processes
Establish rental rates by completing a market survey and market analysis to ensure our rents are competitive, but not under market value
Helps with marketing initiatives to generate interest from new prospects, follows up on leads, and oversees overall occupancy of the park to ensure target occupancy is met or exceeded
Takes initiative with all property and on-site level tasks maintains a positive attitude and exudes leadership, especially with other on-site team members or vendors
What We're Looking For
Possess the ability to connect with a variety of personalities on the phone and in-person
Exudes extreme ownership and extreme collaboration while remaining professional during interactions with all levels of team members, partners, vendors, local officials, etc
Ability to use computer systems effectively and efficiently (will be trained on our specific systems, but must be proficient with using technology)
Possess negotiation skills for vendor relations as well as home sales
Previous project management and/or property management experience is highly desired
Travel
As part of the job responsibilities, this position requires the willingness and ability to conduct local travel as needed. This may involve running errands related to business operations and fulfilling various tasks that contribute to the smooth functioning of the park and tenant's needs. The extent and frequency of travel will depend on the specific demands of the job and may vary over time.
Disclaimers
This list is not exhaustive of all functions that an employee may be required to perform. Open Management reserves the right to revise the job description at any time. The employee must be able to perform the essential functions of the position satisfactorily and if requested reasonable accommodations may be made to enable employees with disabilities to perform the essential function of their jobs as long as the accommodation does not cause an undue hardship on the organization.
ADA Compliance
Open Management is an Equal Opportunity Employer. ADA requires Open Management to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.
Background Checks
This position requires the successful completion of a criminal background check prior to employment.
Community Manager (HUD)
Assistant community manager job in Taylor, MI
McKinley is looking for an experienced and driven leader within the Taylor, MI area who will thrive in a challenging and fast-paced environment. As Community Manager (HUD), you will create positive change at your community, with the goal of enriching the quality of life for your team members and your residents as well as achieving bottom line financial results for your business.
Compensation: $65,000.00 - $72,000.00 Salary + Quarterly Bonus Potential + Benefits Package
Job Responsibilities:
* This is not a typical office position. You'll be out walking your community every day ensuring your residents love their home. That means clean, organized, and well cared for from the entrance of the community to the dumpster area and everything in between.
* Create an environment that motivates employees to achieve challenging goals and meet high standards.
* Run a welcoming community that delights customers and builds loyalty.
* You'll be held accountable for the overall success of your community including major operational components such as renewals, sales, apartment turns, expense control, resident work orders, and rent collections.
Qualifications:
* HUD experience
* Customer service
* Sales experience
* Yardi experience
* Leadership and team management
* Multitasking and time management
* Active listening
* Building client relationships
* Problem solving
* Objection handling
* Identifying customer needs
* Effective communication skills
Desired Experience:
* Extensive supervisory experience at a HUD community. You have a lot of experience leading groups of people. You're comfortable asking employees that report to you to change their behavior. You're excited about helping take employee performance from good to great. You have confidence in yourself as a leader and you don't accept mediocrity on your team under any conditions.
* Uses YARDI to track availability, record traffic and leasing activities, management resident and prospect data, and capture demographic information about existing and future residents.
* Extensive customer service experience. You see unhappy customers as opportunities to create positive change. You know how to transform difficult and challenging situations into positive outcomes for your customers. You can also teach your team members how to do this effectively.
* Exposure to financial decision-making. You've worked within budgetary guidelines. You have the ability to make quick financial decisions while weighing many variables.
Benefits:
* This position will offer a competitive base salary with an additional quarterly bonus potential.
* Our benefits are comprehensive. Medical, Dental, Vision, 401(K), Life, AD&D, EAP, Identity Theft, & Pre-paid Legal.
* Apartment discounts are available.
Are we what you're looking for?
McKinley was founded in 1968. Our main operations are in Michigan and Florida!
* We are well-regarded in all aspects of investment real estate. Our accolades are prominently displayed on our website for you to check out. Most importantly, we achieved this status by going above and beyond to create the best possible experience for our customers and employees.
* We value collaboration, creativity, and meet the highest expectations while having fun doing so. We wake up every morning excited to come to work.
McKinley Companies, LLC is an Equal Opportunity Employer and maintains a smoke-free environment in all locations. We support a safe, healthy, and drug-free workplace through criminal background checks and pre-employment drug testing.
Assistant Property Manager
Assistant community manager job in Monroe, MI
About the Company
Headquartered in Orlando, FL - AGPM, LLC is a prominent national real estate development, investment, and management company that owns and operates premier multifamily residential developments and commercial assets throughout the United States. AGPM, LLC specializes in the acquisition of general partnerships and investor limited partnership interests.
As an owner/operator of premier multifamily assets and developments, AGPM, LLC is highly invested in our Team Members and the company offers an incredibly competitive benefit and compensation package; including, but not limited to:
Base salary + Performance-based Bonuses - 2 times per year.
Significant Discount for rental units.
Flex Time.
Comprehensive Medical, Dental, Vision.
401k + Employer Match.
Short Term Disability coverage.
Life Insurance.
A generous PTO Plan and Company Paid Holidays.
Paid Early Release for Company Holidays.
AGPM, LLC is an equal opportunity employer. We promote an inclusive environment that celebrates diverse perspectives, backgrounds, and skills to best serve the communities in which we operate. AGPM fosters a learning community where employees are teachers and learners who share their knowledge to enhance each other's growth within the company.
For additional information about AGPM, LLC - please visit our website at *******************
Requirements
Successful candidates will possess the following skills/experience:
Job Description:
Assists the Property Manager (PM) with all aspects of operational procedures including the daily oversight of all maintenance personnel.
Manage affordable housing waitlist(s).
Screen and review applicants for eligibility for tax credits (LIHTC) and/or Section 8.
Perform additional background/credit screenings on applicants.
Complete move-ins under LIHTC and S8 parameters.
Manages HQS inspections/repairs.
Oversees equipment repairs and status updates.
Manages general building maintenance operations.
Track, maintain, and schedule in-house resident maintenance repair requests, as well as repairs requiring external vendors.
Prepare and release vendors via work authorizations ensuring that all approvals are in place pursuant to pre-established thresholds.
Maintains frequent resident engagement which includes resident follow up and timely responses (e.g., email, phone, etc.).
Supports, tracks, and assists both the site team(s) and PM on agency-specific regularly inspections (i.e., REAC, MOR, API, etc.).
Tracks and logs vacant apartments; follow up with PM to schedule and prepare make-ready process.
Works alongside PM reviewing MOR report information especially when explaining collections, legal/arrears, and bad debt matters.
Additional Knowledge, Skills, and Abilities:
Must have tax credit (LIHTC) and Section 8 experience.
Must have strong knowledge of affordable housing programs and requirements.
Must be proficient in Microsoft Office applications.
Proficiency in Yardi required.
Experience in multifamily property management having served in administrative or APM-specific role(s).
Must display ability to complete tasks/projects on-time.
Ability to collaborate with people and manage administrative projects.
Must possess exemplary customer service skills.
Must be able to multi-task well, all within specific time constraints.
This position requires organization and great attention to detail.
Community Manager
Assistant community manager job in Ann Arbor, MI
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
As a Community Manager for Multifamily with Hines, you will be responsible for managing the daily operations of an assigned property including managing the team members and daily activities, achieving established budgeted financial and operational goals, and ensuring that the operation of the property complies with Hines's policies and procedures.
Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset.
Provides input into the development of budgets for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns
Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports
Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased and ensuring validity of certificates of insurance
Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund
Oversees the lease enforcement process by approving prospective resident applications, renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and collects late fees and other charges as allowable and stated in the terms of the lease
Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues
Ensures the property's maintenance team members comply with the Hines's standards with respect to responding and completing resident service requests
Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal
Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property's performance, and responding to owner requests as needed
Qualifications
Minimum Requirements include:
High school diploma or equivalent from an accredited institution; college degree is a plus
Two or more years' experience as a residential community/property manager or leadership role in related industry
Experience with property management software preferred; Entrata experience a plus
Experience working on mixed-use developments and/or high-rise projects, including coordination across residential, retail, and office components
Proven track record in renovation projects, especially in occupied or operational environments a plus
Background in hospitality-related projects (e.g., hotels, resorts, or food & beverage spaces) is strongly preferred
Must currently hold or obtain a real estate leasing agent license for the state of IL within 120 days (add to this role in IL)
Proficiency in Microsoft Office and property management software in order to complete required reports
Strong customer service orientation
Excellent verbal and written communication skills
Work indoors approximately 95% of the time and outdoors 5% of the time
Use olfactory, auditory, and visual senses to inspect building and detect emergency alarms
On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings
Ability to lift up to 25lbs
Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters
Transfer properties and work overtime as business needs deem appropriate
Ability to work a flexible schedule including weekends and holidays
Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
We can recommend jobs specifically for you! Click here to get started.
Auto-ApplyAssistant Property Manager
Assistant community manager job in Monroe, MI
At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off*
* Competitive Hourly Pay & Bonus
* Paid Time Off - Vacation, Sick, & Holidays
* Generous Health Benefits
* 401k Retirement Plan with Company Match
* Tuition Reimbursement
* Self-Storage Discounts
In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Assistant Property Manager is responsible for….
Customer Service:
* Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service.
* Interacting face to face with customers, providing excellent service, and building rapport.
* Meeting monthly sales goals and metrics.
* Walking the property to perform lock checks and showing units to customers.
* Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.
Property Maintenance:
* Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
* Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
* Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
You'll love working here because…
YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US
Qualifications
You'd be great in this role if you have…
* A positive and outgoing personality with a passion for helping people.
* Experience in delivering high quality customer service to a diverse customer market.
* Basic computer skills.
We also want you to know that...
* You must have the ability to work Saturdays.
* Valid driver's license and insurance with access to reliable transportation used during the workday.
* While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
* Some locations may require Sunday hours
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Auto-Apply