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Assistant community manager jobs in Toledo, OH

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Assistant Community Manager
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  • Property Manager/Community Manager- Multi-Family Apartments- Excellent Benefits!

    Torp Group

    Assistant community manager job in Ann Arbor, MI

    Are you looking for a Property Manager position with a stable company? This company prides itself on providing high-quality customer service and resident satisfaction. This Property Manager position in Ann Arbor offers a Monday- Friday schedule and staff support. This community consists of 400 units, beautiful property!!! Benefits include medical, dental, vision, and 401K. 15 vacation days the first year, plus one additional vacation day for every year you are with the company! Responsibilities Include: Managing staff and training Hiring new staff members Overseeing all new leases and renewals Assisting residents with questions and complaints Developing resident activities Overseeing marketing outreach Handling late notices and evictions Overseeing maintenance staff including work orders, move-ins/outs, and turnovers Developing the annual budget Maintaining records of expenses Processing payroll Maintaining financial records on a daily, weekly, and monthly basis Qualifications: At least 3 years experience in property management Excellent customer service skills Proficiency in Microsoft Word, MRI experience is a plus!
    $40k-64k yearly est. 5d ago
  • Communications Manager

    Ducks Unlimited, Inc. 3.3company rating

    Assistant community manager job in Ann Arbor, MI

    Department: Marketing and Communications Reports To: Communications Director Ducks Unlimited (DU) is seeking a dynamic and strategic Communications Manager to lead communications efforts, including issues related to agriculture and public policy. This role will work closely with DU's Communications Director, as well as agriculture and public policy staff, to develop and implement a robust communications strategy that elevates DU's priorities and supports broader initiatives. Ducks Unlimited is the world's largest nonprofit organization dedicated to conserving North America's continually disappearing wetland habitat. The position is responsible for educating legislators, DU volunteers, members, and key stakeholders on the impact of conservation practices, including benefits to wildlife and the importance of wetlands to water quality and other ecosystem services across North America. Key Responsibilities: Develop and execute comprehensive communications strategies around DU's agricultural priorities. Manage media relations, including drafting press releases, pitching stories, and cultivating relationships with journalists. Create compelling content for various platforms, including web, social media, newsletters, and print. Collaborate with internal stakeholders to ensure consistent messaging across agriculture and policy communications. Translate complex agricultural and policy issues into clear, concise, and engaging communications. Support rapid response efforts and manage communications under tight deadlines. Maintain and update web content related to agriculture and policy. Assist the Communications Director with public policy communications and strategic messaging. Represent DU in communications efforts with state, local, and federal partners. Qualifications: Bachelor's degree in Communications, Public Relations, Journalism, or a related field. Minimum of 5 years of experience in communications, preferably in agriculture, public policy, or political environments. Demonstrated expertise in agriculture and strong political acumen. Proven ability to manage multiple projects and meet deadlines under pressure. Preferred Skills: Understanding of agricultural policy and issues. Experience in state, local, or federal politics. Strong writing and editing skills with an ability to tailor messaging for diverse audiences. Proficiency in social media strategy and content creation. Graphic design experience is a plus. Familiarity with wildlife and conservation issues. Appreciation for the outdoors and DU's mission. Self-motivated and highly organized. Ability to work collaboratively and independently. SALARY AND BENEFITS PACKAGE: Salary commensurate with experience. We work hard to encourage everyone at Ducks Unlimited to bring their authentic selves to work every day. DU offers an exceptional benefit package that includes comprehensive group medical, prescription, dental, and vision insurance, including spouse and dependent coverage; three weeks paid vacation; paid sick leave and 10 paid holidays; 401(k) plan (including partial employer match); and tuition reimbursement. Application Instructions: To apply, please fill out all application materials and submit a cover letter indicating why you are interested in the position and a resume highlighting your qualifications. DUCKS UNLIMITED, INC. IS AN EQUAL OPPORTUNITY EMPLOYER It is the policy of Ducks Unlimited, Inc. to afford equal employment opportunity to all qualified persons regardless of race, color, religion, gender, national origin, military status, disability, age, or genetic information, except where age or gender is a bona fide occupational qualification as allowed by the Civil Rights Act of 1964. It is the policy of Ducks Unlimited, Inc. to afford equal employment opportunities to all qualified persons regardless of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender, gender identity, gender expression, age (40 or over), disability (physical, mental or visual), genetic information, marital status (including registered domestic partnership status), military and veteran status, immigration status, or any other category protected by federal, state or local law.
    $36k-50k yearly est. Auto-Apply 33d ago
  • Community Manager

    American Association Management 4.6company rating

    Assistant community manager job in Ann Arbor, MI

    Summary: Do you have excellent administrative and people skills? Do you enjoy building friendly relationships with a variety of customers? Are you a highly organized multitasker with a personable disposition and a positive attitude? We are a property management company looking for a passionate, self-starting Community Manager. In this role you will work hand-in-hand with our Accounting and Maintenance teams, and be the direct point of contact for some of our Condominium and HOA Boards. Join our small, family-owned business and be a part of a positive, friendly, team environment. Responsibilities: Perform a wide variety of administrative duties including problem solving, scheduling and customer interface in order to ensure that the Communities you manage run smoothly. Screen and direct calls and emails. Manage contractor scheduling and update calendars. Track ongoing projects and communicate frequently with vendors and our main office. Approve invoices and send to bookkeeping. Maintain computer files using Word, Excel, and Dropbox Monitor and maintain office, clubhouse and grounds supplies. Handle customer interactions and ensure a personal, friendly experience by being available, accessible and upbeat. There is no leasing involved with this position. Requirements Skills and Proficiencies: Good verbal and written communication skills, including telephone, email, teams and text. Strong people skills and and a positive, can-do attitude. Self-motivated with high energy and flexibility. Able to work independently with great reliability. Must have good time management skills and attention to detail. Proficient with Microsoft Office and an aptitude for learning new software systems. Must be able to handle a variety of office tasks including phones, emails, data entry, processing invoices, maintaining calendars and more. Willing and eager to learn and grow into larger opportunities. Qualifications: The ideal candidate will slide smoothly in to the role of helpful, friendly Community Manager. Prior experience in Property Management is greatly preferred. Benefits Work Hours and Growth Potential: 40 hours per week, Monday-Friday. No Weekends. Some evenings Salary commensurate with experience. Health Insurance fully paid by the company. Paid Holidays and Vacation. Great group of hardworking, motivated and friendly team members. Potential for advancement with our fast-growing firm.
    $29k-57k yearly est. Auto-Apply 60d+ ago
  • Community Manager - Foundry Lofts

    Landmark Properties 3.8company rating

    Assistant community manager job in Ann Arbor, MI

    The primary role of the Community Manager is to oversee all phases of the property's daily operations and management. The Community Manager will be responsible for leasing goals, revenue management, fiscal planning, resident and community relations. The Community Manager should possess a polished, professional stature, lead the team by example, and comply with Landmark Properties policies and procedures. Reports to: Regional Director Direct Reports: On-Site Management Team Responsibilities: The duties listed below are an outline of the Community Manager's responsibilities and should not be considered an all-inclusive list. As the needs of the community change, these duties may be modified as needed. Leasing & Marketing In conjunction with the Leasing and Marketing Manager, prepare marketing plans and develop new strategies and programs designed to meet occupancy goals Prepare weekly status reports as well as recommendations for changes to pricing or leasing specials Effectively maintain product knowledge of community and competitive communities through consistent evaluation of market conditions and trends Ensure timely follow up activities take place for all prospective residents Review and countersign all resident Housing Contracts General Administration Ensure confidentiality of client, resident, and company information Organize all staff meetings and any special or emergency meetings Understand and adhere to Fair Housing laws Maintain a clean and professional work environment Assist in corporate projects as requested Evaluate computer/technology needs of the site and ensure that all staff members abide by the company's technology policy Financial Management Lead the development of the annual budget and business plan for the property Oversee account receivable process and property delinquency, intervening as needed to minimize delinquency Oversee the accounts payable process Make purchases for the property and monitor all expenses Prepare monthly variance reports and month end reporting package in a timely manner Project quarterly income and expenses Personnel Manage staff including hiring, providing ongoing training, mentoring, and employee development Report on bi-weekly payroll, timesheet submission, and employee records Prepare annual staff performance reviews Customer Service Understand the needs and expectations of residents, prospective residents, clients, and vendors and exceed their expectations Maintain active and effective communication with residents, parents, and university personnel Distribute monthly newsletter and resident communications Develop and maintain a positive sense of community for both residents and associates and encourage participation in events and activities Assist in mediation and resolution of resident conflicts by encouraging the respect for and appreciation of individual differences Develop and maintain resident retention programs Facilities Implement a successful turn plan Ensure the staff is utilizing the Facilities tool in Entrata to track, close, and follow up on all service requests Ensure the maintenance team is completing all service requests in a timely manner Regularly walk the property to identify and address maintenance issues Lead the maintenance team in quarterly inspections of each unit to identify and address maintenance issues Understand, communicate, and enforce community safety, emergency, and fire evacuation policies and procedures, providing emergency response and referral services and resources Risk Control Document and address behaviors of residents that violate the law or the community lease agreement Identify and address safety and security risks Prepare and submit incident reports Handle emergency situations in conjunction with the corporate team Requirements Bachelor degree strongly preferred, high school diploma required 4 years of experience in various positions in a residential rental community is required 2 years of experience as a Community Manager with a proven record of achievements Student housing experience is STRONGLY preferred Proven proficiency in all areas of property management operations Strong financial, organizational, and analytical and decision-making skills Strong internet, word processing, and spreadsheet skills Must have excellent communication, management, and people skills Entrata experience preferred Work Environment & Physical Demands: The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may infrequently drive a vehicle (intrastate and interstate travel) or be subject to air travel for purposes of Company business. #LI-NH1 Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $28k-52k yearly est. Auto-Apply 60d+ ago
  • Assistant Property Manager

    Lucas Metropolitan Housing

    Assistant community manager job in Toledo, OH

    Summary The primary purpose of this position is to work closely with the Property Manager in overseeing the day-to-day operations of LMHA property management offices. The incumbent is responsible for handling resident concerns and requests, leasing, annual and interim re-certifications, rent and collection of other charges, housekeeping inspections, policy compliance, including lease terminations, and performing daily office tasks. All activities must support Lucas Metropolitan Housing Authority (“LMHA” or “Authority”) mission, strategic goals, and objectives. Essential Duties and Responsibilities The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed. In conjunction with the Property Manager, ensures an occupancy level of 98% or higher; provides information regarding Authority programs; refers residents to other community agencies and confers with Authority representatives regarding illegal activities, reasonable accommodations, and economic, social and physical concerns. Meets with residents and prospective residents to explain house rules, ACOP, rent procedures, and executes lease agreements with incoming residents; provides information to residents regarding Authority programs and community agencies. Maintains excellent resident communications and relations, including answering phone calls and receiving visitors to office; receives and responds to inquiries (telephone and in-person) from applicants, residents, landlords, and community organizations when appropriate. In coordination with, or in absence of Property Manager, conducts new resident orientation, including showing units, explaining lease terms, discussing resident responsibilities, including housekeeping/maintenance requirements; ensures new resident paperwork is properly completed and enters data into Elite. Responds to and works with residents to resolve problems and concerns and conducts conferences in a timely manner. Completes the annual and interim re-certifications and conducting housekeeping inspections residents and addressing issues and/or concerns. In the absence of the Property Manager, inspects grounds and leasing office as directed for appearance and marketability. Collects and processes rent payments and security deposits; reviews payments and prepares corresponding receipts; posts and updates account records; maintains notices for delinquent accounts and associated packets for court filing. Establishes and maintains filing system and clerical procedures for applications, certifications, and interims; enters and retrieves data from the system, ensuring accuracy and completeness of information. In coordination with the Maintenance Supervisor, reviews work order charges; notifies residents and forwards charges to accounting department according to policy and charge procedures. Meets all job safety requirements and all applicable OSHA/PERRP safety standards that pertain to essential functions and maintains licenses and certifications as required. Performs other duties as assigned. Education and/or Experience High School Diploma or GED equivalent and a minimum of two (2) years of experience providing administrative support and customer service. An equivalent combination of education and experience may be considered. Must possess a valid Ohio or Michigan driver's license and be insurable under the Authority's plan. Technical Skills To perform this job successfully, the employee should have strong computer skills (e.g. MS Word, Excel, PowerPoint, and Outlook). Must have the ability to learn other computer software programs as required by assigned tasks. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally transport up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position generally works on Authority properties, which may cause the employee to experience a range in temperatures and other weather conditions. The noise level may be loud and the environment may be more hazardous than a standard office environment. This position may be required to work with contractors as well as Authority residents. This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.
    $32k-53k yearly est. 60d+ ago
  • Assistant Property Manager

    Urban Land Institute 4.4company rating

    Assistant community manager job in Oregon, OH

    Property: Piccadilly East Ready to turn your people skills into a meaningful career? This role is a great opportunity for someone eager to learn and make an impact. Come grow with Urban Land Co!Why Urban Land Co? We're not just filling a role - we're investing in the future of our business. We're looking for motivated individuals serious about building a long-term career in property management. Urban Land Co. is a real estate investment and development company that self-manages communities. While we share close ties with our affiliated partner, Link Real Estate Group, a third-party property management firm, this role is part of Urban's in-house management team. Together, Urban and Link are committed to our people. From day one, you'll receive mentorship, regular feedback, and a leadership team that supports your development. As an Assistant Property Manager you'll gain valuable business insight and experience, setting the stage for a rewarding career in property management.If you have property management experience, awesome! If not, but your drive, personality, and customer-first mindset speak louder, we want to meet you!What You'll Be Doing:As an Assistant Property Manager, you will help lead daily operations, support residents, ensure things are running smoothly, and maintain high operational standards. Here's what your day-to-day might look like: Own the Renewal Process. Take charge of the entire lease renewal cycle. Draft and deliver renewal notices 90 days in advance, follow up with residents, and ensure leases are signed at least 30 days before expiration. Team Up on Leasing. Partner with Leasing to support leasing efforts and maintain strong occupancy levels, manage leads and guide applicants through the leasing journey. Keep the System Running Smoothly. Maintain up-to-date records in our property management software, from move-ins/outs to household changes, lease updates, and more. Support Eviction Procedures. Assist the Property Manager with eviction processes, ensuring full compliance with state laws and company policies. Drive Rent Collection Success. Oversee rent collection efforts by managing communications, notices, and payment follow-ups. Deliver Excellent Resident Service. Respond to resident requests and concerns quickly and professionally, ensuring a welcoming and responsive environment. Maintain High Operational Standards. Work closely with the Property Manager to ensure daily operations run efficiently and that the property is well-maintained and visually appealing. Step into Leadership When Needed. Assist in staff management and take on leadership duties in the Property Manager's absence. What You'll Bring to the Team Sales oriented and people-first mindset. You have strong interpersonal skills, with the ability to communicate clearly and confidently. In person, over the phone, and in writing. You approach every interaction with professionalism and a sales driven mindset to engage prospects and understand their needs and wants as they find their new home. Driven and dependable. You're a self-starter who takes initiative, follows through on tasks, and holds yourself accountable. You bring a strong sense of ownership to everything you do. Organized and adaptable. You can manage your time, stay organized, and juggle multiple priorities. Even in a fast-paced environment with shifting needs and occasional urgency. Detail-oriented and safety-conscious. You pay attention to the little things, stay accurate, and follow safety policies and procedures without cutting corners. Tech-savvy and eager to learn. You're comfortable picking up new systems and can quickly learn the tools we use to manage leads, leases, and daily tasks. Collaboration and teamwork. You're willing to pitch in wherever needed and inspire others with your attitude and actions. Previous work experience in property management is required. High school diploma or equivalent required. What Our Team Members Say: “Urban has a phenomenal culture. Coworkers are extremely supportive. Leaders make themselves readily available to help. I couldn't be more excited about choosing Urban for my career path.”“Work-life balance is better than any other company I have worked for. Ownership is focused on all the right topics- culture & people. Talented people, focused on training & elevating.”“Urban actually cares about their employees AND the residents. Management takes time to teach & encourage everyone at every level to do their best & grow. It's a great place to work.”Feel like you could make an impact at ULCo? Apply today - we are excited to meet you!
    $42k-54k yearly est. Auto-Apply 49d ago
  • Property Manager

    Howard Hanna 4.1company rating

    Assistant community manager job in Toledo, OH

    SUMMARY: Under the direction of the Director of Property Management, the Property Manager's job is to utilize knowledge and experience to effectively administer all aspects of leasing and maintenance of rental property. Duties include: procuring new business; marketing available units; maintaining healthy tenant relations; routine property inspections; and keeping accurate records. The Property Manager position consists of the following areas: * Management Agreements & Owners Owners entrust us to effectively manage their rental property and make decisions on their behalf that will minimize vacancy/expense and maximize return. * Management Agreement - The instrument that governs the relationship between the Owner and Property Management firm which defines each party's rights and responsibilities. A thorough understanding of it is imperative. * Owners' Needs - Some Owners are investors with a sophisticated understanding of what it means to be a Landlord while others have been thrust into the role by circumstance. We should understand their needs and help them obtain their end goal, whatever it may be. * Education - Owners' needs and desires are paramount, however they should not be cause for a Property Manager to compromise his/her integrity. Our job is to educate an Owner when a request conflicts with professional standards or the rights of others. * Marketing Property Managers are responsible for marketing available units to prospective tenants. All available resources should be used to maximize exposure and minimize vacancy time * Determine Fair Market Rent - utilize and interpret local MLS data. Have an understanding of the market and factors that affect market conditions (such as time of year). * Listing Input - prepare and submit listings for MLS, Navy Housing, etc. that effectively convey the desirable aspects of the property. * Rental Inquiries - respond promptly to all phone and email inquiries on active listings. * Screening - verify applicant's rental history, income/employment and credit history to determine whether or not they qualify. * Negotiate - present all offers to the owner. Negotiate rent amounts and lease terms for prospective leases in the best interest of the Owner. * Leases and Tenants One of the most important duties of a property manager is to enforce Lease Agreements. Property Managers should endeavor to maintain healthy tenant relations by communicating, following up, and following through. * Lease Preparation and Enforcement - explicit knowledge and comprehension of each clause of the Lease and Lease Addenda is imperative. A property manager has to be able to interpret and enforce the Lease on a daily basis. * Tenant Relations - swift and conscientious communications help maintain a high level of customer service. Property managers should reasonably respond to a tenant request (phone call or email) within 1 business day. * Inspections Knowing the physical details of each property is the first step to proper maintenance and thorough inspections are surest way to become familiar with each property. * Move-in Inspection - Upon taking on the management of a property, and each time before a new tenant moves in, a comprehensive initial inspection sets the standard by which all that follows will be measured. More than just noting the unit's current condition, a proper inspection should be an inventory as well as a data source for the systems of the home. * Routine Inspections - Periodic visits to the property while tenants are in residence are necessary to ensure the tenants are taking proper care. This is also a good time to identify preventative maintenance items. These inspections allow us to address small issues before they become large problems as well as prepare the owner for maintenance that may need attention in the near future. Occupied property inspections should be conducted no less than once per year. * Move-out Inspection - A "final inspection" must be conducted within 72 hours of the tenant vacating. During this process, the property manager identifies the discrepancies between the Move-in Inspection report and the move-out condition. It is their duty to determine which discrepancy items are beyond reasonable wear and tear as well as missing/changed inventory - both for which the tenant can be charged. * Maintenance and Repairs A Property Manager is responsible for the physical management of the property, including overseeing routine maintenance and emergency repairs. * Systems of a Property - Property Managers should have a working knowledge of the basic systems of the property. Understanding how HVAC systems, appliances, plumbing, etc. work helps us identify the most effective and responsible solution for issues as they arise. * Repairs - Responding to repair requests is a large part of what we do. Prompt responses to these requests help us minimize secondary damage and liability. When necessary, a Property Manager needs to be "on site" to take control of the situation. * Maintenance - Keeping the property in good overall condition has a great deal to do with keeping up with preventative and routine maintenance (i.e. cut the dead tree down before it falls and damages the property / caulk the tub before a water breach causes damage to the backer board & sub floor). * Contractors - Maintain a list of qualified, reliable, and reasonably priced contractors to be able to respond promptly when needed. A property manager must have an understanding of the scope of the work as well as be diligent in negotiating and securing the best price possible. * Knowledge of Landlord-Tenant Law Property managers must have a thorough knowledge of local, state and national laws pertaining to Landlord-Tenant relations. * SCRA - The Servicemembers Civil Relief Act is a Federal Act that affords members of the United States Armed Forces additional rights while they are on active duty. Property Managers have both legal and moral obligations to know how this Act affects Owners and Tenants alike. * Local city code - Each municipality in which we operate has its own codes regarding rental property and each Property Manager should know and adhere to the local laws that affect their business. * Clients and Customers Understanding the client and customer relationship is extremely important. Knowing their rights and your duties to each is key to making good decisions every time. * Client - the owner of the property is the client. A Property Manager always works in the best interest of the owner and they should not lose sight of that. * Customer - the tenant in the property is the customer (they are a customer of the owner and of William E. Wood). Providing the tenant with a high level of customer service is in the best interest of our Client. * Strike the Balance - A good Property Manager knows how to juggle the wants and needs of the Client while respecting the rights of the Customer. Knowledge, Skills and Abilities Required * Must have valid Real Estate License in the state in which you manage property. * Must have valid Drivers' License and be in possession of a vehicle for daily use. * Proficiency in Microsoft Office is essential. * Knowledge of basic accounting. * Ability to manage time effectively. * Ability to interact with co-workers, clients, vendors, and contractors in a professional and tactful manner. * Must be physically and mentally able to perform duties. Must be able to climb stairs, be able to lift reasonable weights without limitation, and be physical able to access attics and crawl spaces of properties. * Must possess a mechanical aptitude and be able to understand basic electrical repairs, HVAC repairs, carpentry, and plumbing repairs. HowardHanna.com Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
    $36k-54k yearly est. 2d ago
  • Community Manager

    Yes Management, LLC 4.2company rating

    Assistant community manager job in Ypsilanti, MI

    Ypsilanti, MI About YES YES Communities, founded in 2008, owns and operates over 200 manufactured housing communities in 18 states, with over 56,000 individual home sites. YES takes a new approach to manufactured home communities and works to build and maintain an environment in each community that reflects their positive YES attitude. YES's unique operating model, personal approach and strong corporate culture has garnered it the Community Operator of the Year award by the Manufactured Housing Institute for the past ten years. Our company's leadership team has over 100 years of combined experience in the manufactured housing industry. This dedication has brought industry acknowledgement to not only our executive team, but also to every endeavor they have touched throughout the past four decades. Life at YES YES Communities strives to hire a diverse workforce that shares our vision of what a manufactured home community should be. We empower our employees to develop a strong sense of community with our residents because we know that happy, dedicated employees make the difference. Our culture is relaxed and one where leaders set clear expectations and give you the freedom to manage your goals. We invest in our employees and take pride as we watch them achieve results and make a difference in their roles every day. Your role at YES! As a Community Manager, you have a very important leadership role to play not only with existing staff members, but with the residents of our communities as well. You are expected to perform regular operational tasks such as collecting rent and loan payments, managing supplies and marketing materials, developing staff, and protecting all company assets. In addition to this, you are also the main advocate for the residents and will be the point person when it comes to resolving all complaints that come through your office. You must be able to make executive decisions when it comes to financial success and the over-all safety and conditions of your community. To achieve success at YES! We are looking for a motivated, independent, and proven leader. Someone who can inspire others and empower a team. You would need to possess excellent inter-personal and communication skills and are comfortable in addressing issues and creating an environment built on collaboration and team-work. If this sounds like an opportunity worth exploring, please apply today! The YES! Difference Competitive salary | Comprehensive health benefits | Life, long and short-term disability insurance | 401(k) with company match YES! I can help * YES! We are a team * YES! We add value * YES! We build community YES! Communities is an Equal Opportunity Employer
    $29k-41k yearly est. Auto-Apply 60d+ ago
  • Associate Property Manager

    SROA Property Management, LLC

    Assistant community manager job in Toledo, OH

    Job Description Storage Rentals of America is hiring an Associate Property Manager to join our team. Become the newest member of our exciting team at SROA as we redefine self-storage! Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff? If you said yes to all (or most of it), this might be the job for you! We are a Property Management company that offers great benefits and work-life balance. With us, you will be home for dinner every day or to do anything else you want. We are looking for someone who loves talking to customers, is not afraid of moving around and likes to work independently. Still not sure if this is for you? Here are some more details that can help you decide. What do we do exactly? Our business is buying new Self-Storage properties and managing them. We started in Florida, but after 10 years we have more than 660 self storage properties in 30 States. Pretty great, right? Our mission is to provide affordable, clean, and secure self-storage to everyone. What do we have to offer? Competitive pay with monthly bonuses UKG Wallet - on-demand pay option 100% paid medical coverage options for employee-only Dental and vision plans for optimal care Eight (8) paid holidays Generous Paid Time Off (PTO), increasing with years of service Paid Maternity and Parental Leave for growing families 401(k) with substantial employer match and 100% immediate vesting Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings GAP Insurance for added financial protection Employer-paid Life Insurance and Short-Term Disability coverage Long-Term Disability (LTD) coverage for added peace of mind Pet insurance - because your pets are family too Storage Discounts to help you declutter and organize Access to Voluntary Benefits for personalized coverage Learning and development opportunities to maximize your potential and excel in your career A great culture that values collaboration, innovation, and inclusivity What would you do exactly? Drive Sales Growth: Help customers to understand the products and services we have to offer. Follow-up with the ones that are still on the fence. Explain Lease Agreements and execute them when they are ready to move forward (yay!) Customer Service: Self-Storage units is not rocket science, but some questions will come up, so it's important to answer any questions they might have. Not everything is rainbows and butterflies, so helping customers with complaints is part of your duties. It can be hard to remember all the bills we have to pay, so Calling tenants with past due accounts is crucial. Other departments are also considered customers, so you have to keep clear communication with other teams. Provide a good customer experience so they know they can count on us! Property Maintenance and Cleaning: With customers moving in and out, cleaning the units is required. Do you know that joy you feel when you enter a clean room? That's what we want for our customers. Cleaning around the property and office is also part of it. This is not just for the customers; you also deserve to work in a clean environment. Daily walks around the property to make sure everything is working properly. As a handy person some things you will know how to fix, and for all the other ones contacting vendors to get the job done is the way to go. Some Other things: Some customers like to pay with cash, so you will have to drive to the bank to make deposits. Some boring (or not) paperwork like auction files, tenant letters, reports and other office activities. What do we need from you? You may be responsible for multiple stores and making trips to the bank so reliable transportation and a valid driver's license is required. A year of experience in the Storage Rental Industry would be great, but we are not picky, so if you have a couple of years in Customer Service Management, this should be an easy transition for you. Our schedule is a little bit different, so to make this work you need to be available for business hours from Monday-Saturday, including weekends and Holidays as needed. Our properties are open Monday through Friday from 9:30 AM to 5:30 PM, and on Saturdays from 9:30 AM to 4:00 PM. We are closed on Sundays. You don't need to be tech savvy, but computers are everywhere these days, so proficiency in Microsoft Office is necessary. You will be working alone or in a small team most of the time, so we hope that's something you look forward to it. Cleaning and maintaining the property requires some physical activities, so make sure you are able to lift up to 50 lbs. as well as push, pull, bend and lift. Regularly walking the property is required. SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.
    $35k-56k yearly est. 6d ago
  • Assistant Property Manager

    Link Property Management

    Assistant community manager job in Oregon, OH

    at Urban Land Co. Property: Piccadilly East Ready to turn your people skills into a meaningful career? This role is a great opportunity for someone eager to learn and make an impact. Come grow with Urban Land Co!Why Urban Land Co? We're not just filling a role - we're investing in the future of our business. We're looking for motivated individuals serious about building a long-term career in property management. Urban Land Co. is a real estate investment and development company that self-manages communities. While we share close ties with our affiliated partner, Link Real Estate Group, a third-party property management firm, this role is part of Urban's in-house management team. Together, Urban and Link are committed to our people. From day one, you'll receive mentorship, regular feedback, and a leadership team that supports your development. As an Assistant Property Manager you'll gain valuable business insight and experience, setting the stage for a rewarding career in property management.If you have property management experience, awesome! If not, but your drive, personality, and customer-first mindset speak louder, we want to meet you!What You'll Be Doing:As an Assistant Property Manager, you will help lead daily operations, support residents, ensure things are running smoothly, and maintain high operational standards. Here's what your day-to-day might look like: Own the Renewal Process. Take charge of the entire lease renewal cycle. Draft and deliver renewal notices 90 days in advance, follow up with residents, and ensure leases are signed at least 30 days before expiration. Team Up on Leasing. Partner with Leasing to support leasing efforts and maintain strong occupancy levels, manage leads and guide applicants through the leasing journey. Keep the System Running Smoothly. Maintain up-to-date records in our property management software, from move-ins/outs to household changes, lease updates, and more. Support Eviction Procedures. Assist the Property Manager with eviction processes, ensuring full compliance with state laws and company policies. Drive Rent Collection Success. Oversee rent collection efforts by managing communications, notices, and payment follow-ups. Deliver Excellent Resident Service. Respond to resident requests and concerns quickly and professionally, ensuring a welcoming and responsive environment. Maintain High Operational Standards. Work closely with the Property Manager to ensure daily operations run efficiently and that the property is well-maintained and visually appealing. Step into Leadership When Needed. Assist in staff management and take on leadership duties in the Property Manager's absence. What You'll Bring to the Team Sales oriented and people-first mindset. You have strong interpersonal skills, with the ability to communicate clearly and confidently. In person, over the phone, and in writing. You approach every interaction with professionalism and a sales driven mindset to engage prospects and understand their needs and wants as they find their new home. Driven and dependable. You're a self-starter who takes initiative, follows through on tasks, and holds yourself accountable. You bring a strong sense of ownership to everything you do. Organized and adaptable. You can manage your time, stay organized, and juggle multiple priorities. Even in a fast-paced environment with shifting needs and occasional urgency. Detail-oriented and safety-conscious. You pay attention to the little things, stay accurate, and follow safety policies and procedures without cutting corners. Tech-savvy and eager to learn. You're comfortable picking up new systems and can quickly learn the tools we use to manage leads, leases, and daily tasks. Collaboration and teamwork. You're willing to pitch in wherever needed and inspire others with your attitude and actions. Previous work experience in property management is required. High school diploma or equivalent required. What Our Team Members Say: “Urban has a phenomenal culture. Coworkers are extremely supportive. Leaders make themselves readily available to help. I couldn't be more excited about choosing Urban for my career path.”“Work-life balance is better than any other company I have worked for. Ownership is focused on all the right topics- culture & people. Talented people, focused on training & elevating.”“Urban actually cares about their employees AND the residents. Management takes time to teach & encourage everyone at every level to do their best & grow. It's a great place to work.”Feel like you could make an impact at ULCo? Apply today - we are excited to meet you!
    $32k-53k yearly est. Auto-Apply 49d ago
  • Community Manager

    NRP Group 3.5company rating

    Assistant community manager job in Tiffin, OH

    Come join NRP's A+ team! We've been recognized as a "Top Workplace" because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career. NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Association's Best Places to Work. We value our employees by offering a competitive benefit package including: * Commission and bonus opportunities * Paid vacation and sick leave * 11 Paid holidays * Paid maternity & parental bonding leave * Short & long term disability * Medical/Dental/Vision/Life Insurance * 401(k) Match * Training, certification, & growth opportunities * Employee referral & recognition programs Since its founding in 1994, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information, please visit ***************** Come join the NRP Team as a Community Manager at our Tiffin, OH property, Tiffin Pointe! Position Summary: Under the direction of the Regional Property Manager, the Community Manager is responsible for ensuring excellent customer service in the daily management, coordinating all aspects of apartment community operations, maximizing cash flow while preserving assets, achieving budgeted NOI, providing a quality living environment for residents, and establishing a positive working environment for property team members. The Community Manager duties vary depending on the size of the community and the number of staff to which responsibilities might be delegated. Essential Functions Statement(s): Financial * Oversee all financial performance of the property and work towards achieving budgeted NOI * Maximize cash flow at the property by maximizing revenue, minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent * Ensure all Yardi data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P Invoices, statements of disposition, monthly closing procedures, and late fees * Develop cost saving strategies in an effort to reduce budgeted expenses * Create annual operating budget and business plan with Accounting team and Regional Property Manager * Review financial statements in a timely fashion, working closely with the property accounting team members * Prepare variance report on a monthly basis * Analyze income, expenses, traffic, lease expirations, market rents, delinquency financial statements, and make recommendations as needed * Recommend and oversee all capital improvements, deferred maintenance and upgrade programs * Review and analyze all bid summaries for purchase of goods and services, monitor the vendors work, and guarantee accurate invoicing * Ensure that all contracted services and materials are accounted for and that the work has been performed properly prior to the release of payment * Process delinquent residents according to policy, collect late fees, and file on units at the appropriate deadline * Serve as property representative in court proceedings under direction of legal counsel, understanding all property legal issues affecting residency, storage, abandonment, bankruptcy, fair housing and unlawful detainer/eviction actions Marketing * Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately prepared * Monitor direction of rental activity and all on-site sales, marketing outreach, and advertising plans * Maintain on-going, in-depth knowledge of associated market, market rents and demographics to give a competitive edge * Evaluate and make recommendations for rental pricing * Monitor daily move-in/move-out property status reports and manage the monthly renewal process * Verify weekly traffic sources, following up on prospect status and closing ratio numbers and implement programs and team development plans to improve results * Ensure all residents are on the correct Blue Moon lease agreement that is up to date with all of the correct terms and conditions. * Monitor compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards * Maintain passing e-shop, phone shop, and physical shop scores Customer Service * Complete a daily inspection of the property and market-ready units * Monitor and direct service operations to ensure service requests are completed within 24 hours and curb appeal standards are met * Supervise safety and risk management functions including coordinating monthly safety meetings * Review resident retention programs, in an effort to continue to meet residents needs and improve retention * Provide excellent customer service and display courteous and professional attitude toward all customers * Maintain availability or coverage for emergencies, on-call duties, resident functions, and weekends Personnel Development * Recruit and select team members by understanding and adhering to NRP's selection process policies, procedures and core values * Train, coach, and mentor team members, working with the training department as well as providing on-going feedback * Create a team environment by holding weekly team meetings, establishing realistic goals, and fostering open communication * Generate employee schedules in e-time and audit missed punches * Provide ongoing feedback to team members * Provide recommendations for compensation adjustments, promotions, and terminations * Perform other duties as required * May occasionally be required to assist at other properties * Run errands to support the property as necessary SKILLS & ABILITIES Education: High School Diploma or equivalent, Bachelor's degree or CPM highly preferred; Tax Credit Specialist (TCS) or HCCP designation preferred Experience: 5+ years property management experience; one year supervisory experience; working knowledge of applicable Landlord Tenant Laws, Fair Housing Regulations, IRS Section 42 - LIHTC Program and other laws as they relate to property specific guidelines and occupancy standards Technical Skills: Strong computer skills, especially in the Microsoft Office Suite, experience in Yardi preferred Other Requirements: Valid driver's license and reliable transportation The NRP Group is committed to a policy of assuring that all employees and applicants for employment are recruited, hired, assigned, placed, transferred, demoted, laid off, terminated, paid, trained, and generally treated during employment on the basis of qualifications and merit; without discrimination due to color, race, religion, sex (including pregnancy or marital status), sexual orientation, gender identity and expression, age, national origin, ancestry, veteran status, military status, disability, genetic information, citizenship, or any other classification or activity protected by federal, state, and local law and ordinances.
    $31k-41k yearly est. Auto-Apply 6d ago
  • Community Manager

    Hines 4.3company rating

    Assistant community manager job in Ann Arbor, MI

    When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines. Responsibilities As a Community Manager for Multifamily with Hines, you will be responsible for managing the daily operations of an assigned property including managing the team members and daily activities, achieving established budgeted financial and operational goals, and ensuring that the operation of the property complies with Hines's policies and procedures. * Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset. * Provides input into the development of budgets for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns * Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports * Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased and ensuring validity of certificates of insurance * Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund * Oversees the lease enforcement process by approving prospective resident applications, renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and collects late fees and other charges as allowable and stated in the terms of the lease * Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues * Ensures the property's maintenance team members comply with the Hines's standards with respect to responding and completing resident service requests * Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal * Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property's performance, and responding to owner requests as needed Qualifications Minimum Requirements include: * High school diploma or equivalent from an accredited institution; college degree is a plus * Two or more years' experience as a residential community/property manager or leadership role in related industry * Experience with property management software preferred; Entrata experience a plus * Experience working on mixed-use developments and/or high-rise projects, including coordination across residential, retail, and office components * Proven track record in renovation projects, especially in occupied or operational environments a plus * Background in hospitality-related projects (e.g., hotels, resorts, or food & beverage spaces) is strongly preferred * Must currently hold or obtain a real estate leasing agent license for the state of IL within 120 days (add to this role in IL) * Proficiency in Microsoft Office and property management software in order to complete required reports * Strong customer service orientation * Excellent verbal and written communication skills * Work indoors approximately 95% of the time and outdoors 5% of the time * Use olfactory, auditory, and visual senses to inspect building and detect emergency alarms * On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings * Ability to lift up to 25lbs * Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters * Transfer properties and work overtime as business needs deem appropriate * Ability to work a flexible schedule including weekends and holidays Closing At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive. Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023. We are an equal opportunity employer and support workforce diversity. No calls or emails from third parties at this time please.
    $76k-111k yearly est. Auto-Apply 60d+ ago
  • Property Manager

    Myplace Asset Manager LLC

    Assistant community manager job in Westland, MI

    Job DescriptionPosition Description: Join Our Team and Secure Success: Where Every Locker Holds Opportunity! About Us:At MyPlace Self Storage, we're more than just a businesswe're a tightly knit community. Our focus on innovation, exceptional service, and fostering our team members sets us apart as industry pioneers. As we prepare to broaden our range of high-quality properties in the upcoming year, we're on the lookout for dedicated individuals eager to evolve with us. Job Summary:The Self Storage Property Manager is responsible for overseeing the day-to-day operations and management of a self-storage facility. This includes customer service, leasing units, maintaining the property, managing finances, and ensuring a safe and secure environment for tenants and their belongings. Duties and Responsibilities: Provide excellent customer service to tenants, addressing inquiries, concerns, and requests promptly and professionally. Assist customers with rental inquiries, unit selection, and leasing agreements. Handle customer complaints or issues in a timely and efficient manner. Advertise available units through various channels, such as online listings, signage, and local advertising. Conduct property tours for potential tenants and assist with the leasing process. Implement marketing strategies to attract new tenants and retain existing ones. Maintain accurate records of unit availability, rentals, and tenant information. Perform regular inspections of the property to ensure cleanliness, safety, and proper maintenance. Collect rent payments, late fees, and other charges from tenants in a timely manner. Manage properties budget, forecasting revenue and expenses to ensure profitability. Monitor delinquent accounts and take appropriate actions for collections. Implement security measures to safeguard the property and tenants' belongings, such as surveillance systems, lighting, and access controls. Enforce property rules and regulations to maintain a safe and secure environment. Respond to emergencies or incidents, such as break-ins, accidents, or medical emergencies, following established procedures. Maintain organized files and records, including lease agreements, tenant information, and financial documents. Prepare reports for management, summarizing property performance, occupancy rates, and financial metrics. Coordinate with Regional Manager as needed for support, guidance, and reporting. Requirements: High school diploma or equivalent; associate or bachelor's degree preferred. Prior experience in property management, customer service, retail or a related field preferred. Strong communication and interpersonal skills. Proficiency in basic computer applications (e.g., MS Office, property management software). Ability to multitask, prioritize, and work independently with minimal supervision. Willingness to work flexible hours, including evenings, weekends, and holidays as needed. Valid driver's license and reliable transportation. Attention to detail and problem-solving skills.
    $40k-64k yearly est. 3d ago
  • Assistant Property Manager

    JNS 3.7company rating

    Assistant community manager job in Ann Arbor, MI

    About the Role We are seeking a detail-oriented and organized Assistant Property Manager to join our team! This position supports the daily operations of our residential and commercial properties, ensuring smooth coordination of administrative tasks, tenant relations, maintenance requests, lease renewals, and financial processes. The ideal candidate is proactive, professional, and thrives in a fast-paced environment. Work Environment This role primarily operates in an office setting, with frequent travel to local properties for inspections, showings, and coordination tasks. Weekly schedule Monday-Friday, 8:00 AM-4:00 PM, with occasional evenings or weekends as needed. Key Responsibilities Serve as the main point of contact for tenants regarding maintenance requests, general inquiries, and lease-related questions. Record, track, and follow up on maintenance and repair work orders. Coordinate with internal and external maintenance staff and vendors. Track lease renewals and assist property managers with follow-up and documentation. Schedule and conduct property showings and inspections as needed. Maintain accurate tenant files, property records, and communication logs in company software. Process payments, deposits, and refunds in accordance with company policies. Track and pay vendor invoices; monitor account balances. Assist with financial reports, data entry, and account reconciliations. Follow up with tenants on outstanding balances. Support senior management with administrative projects, reporting, and special tasks. Qualifications Required: High school diploma or GED 2+ years of experience in real estate, property management, or an administrative role Strong organizational skills and attention to detail Excellent verbal and written communication skills Proficient in Microsoft Office (Word, Excel, Outlook) and other related software Valid driver's license (local travel required) Preferred: Experience in marketing and advertising Knowledge of landlord-tenant law Intermediate accounting and math skills Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Experience: Property management: 2 years (Required) Work Location: In person
    $34k-52k yearly est. 49d ago
  • Assistant Property Manager

    Cubesmart

    Assistant community manager job in Monroe, MI

    At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off* * Competitive Hourly Pay & Bonus * Paid Time Off - Vacation, Sick, & Holidays * Generous Health Benefits * 401k Retirement Plan with Company Match * Tuition Reimbursement * Self-Storage Discounts In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance. The Assistant Property Manager is responsible for…. Customer Service: * Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service. * Interacting face to face with customers, providing excellent service, and building rapport. * Meeting monthly sales goals and metrics. * Walking the property to perform lock checks and showing units to customers. * Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments. Property Maintenance: * Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.) * Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities. * Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors) You'll love working here because… YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US Qualifications You'd be great in this role if you have… * A positive and outgoing personality with a passion for helping people. * Experience in delivering high quality customer service to a diverse customer market. * Basic computer skills. We also want you to know that... * You must have the ability to work Saturdays. * Valid driver's license and insurance with access to reliable transportation used during the workday. * While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder. * Some locations may require Sunday hours We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
    $30k-50k yearly est. Auto-Apply 13d ago
  • Associate Property Manager

    Start With a Job, Stay for a Career

    Assistant community manager job in Westland, MI

    Start with a job, stay for a career. For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work. We are currently looking for an Associate Property Manager to join our on-site community team to help support a positive experience for our residents. What are the responsibilities of an Associate Property Manager? Responsible for all activities related to apartment rentals, including generating and handling traffic, leasing apartments, qualifying prospective residents, preparing lease documentation, and completing move-in and move-out procedures Oversee assigned department(s) and work cohesively with supervisors to ensure each team's success in their day-to-day operations Promote high quality customer service through team development initiatives Consistently review and develop the team on technical and administrative processes Interview and hire qualified candidates Successfully acclimate new hires into their roles Successfully evaluate and resolve resident concerns in a timely manner Identify areas for improvement and suggest practical updates to enhance resident retention and revenue Evaluate contractor projects upon completion to ensure high quality and contract compliance Assist the Property Manager with accurate and timely report submission Accurately prepare and submit communications to the collections department Participate in organizing and facilitating community events and other special projects as assigned Note repairs, replacements needed and appropriate charges for resident damages upon move out. What are the role requirements? Bachelor's degree is preferred Previous experience in a supervisory role is preferred Previous sales or customer service experience is required Previous experience in multi-family property management is preferred Previous leasing experience is preferred Must be proficient with Microsoft Office programs Experience using Yardi Voyager or related property management software is preferred Maintain a professional appearance following team dress code policy Must be flexible with work schedule. Weekend hours may be assigned Have reliable transportation and valid driver's license What's in it for you? Comprehensive benefits package, including 401(k) with company match On the job training and development Generous paid time off programs Competitive compensation plan with bonus opportunities Great work environment Opportunities for advancement Discounted apartment home Compensation: Starting at $24.57 per hour or higher, based on experience. Grow a Career with Edward Rose & Sons! Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business. Our Mission, Vision, and Values: We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.
    $24.6 hourly 21d ago
  • Community Manager (HUD)

    McKinley, Inc. 3.2company rating

    Assistant community manager job in Taylor, MI

    McKinley is looking for an experienced and driven leader within the Taylor, MI area who will thrive in a challenging and fast-paced environment. As Community Manager (HUD), you will create positive change at your community, with the goal of enriching the quality of life for your team members and your residents as well as achieving bottom line financial results for your business. Compensation: $65,000.00 - $72,000.00 Salary + Quarterly Bonus Potential + Benefits Package Job Responsibilities: * This is not a typical office position. You'll be out walking your community every day ensuring your residents love their home. That means clean, organized, and well cared for from the entrance of the community to the dumpster area and everything in between. * Create an environment that motivates employees to achieve challenging goals and meet high standards. * Run a welcoming community that delights customers and builds loyalty. * You'll be held accountable for the overall success of your community including major operational components such as renewals, sales, apartment turns, expense control, resident work orders, and rent collections. Qualifications: * HUD experience * Customer service * Sales experience * Yardi experience * Leadership and team management * Multitasking and time management * Active listening * Building client relationships * Problem solving * Objection handling * Identifying customer needs * Effective communication skills Desired Experience: * Extensive supervisory experience at a HUD community. You have a lot of experience leading groups of people. You're comfortable asking employees that report to you to change their behavior. You're excited about helping take employee performance from good to great. You have confidence in yourself as a leader and you don't accept mediocrity on your team under any conditions. * Uses YARDI to track availability, record traffic and leasing activities, management resident and prospect data, and capture demographic information about existing and future residents. * Extensive customer service experience. You see unhappy customers as opportunities to create positive change. You know how to transform difficult and challenging situations into positive outcomes for your customers. You can also teach your team members how to do this effectively. * Exposure to financial decision-making. You've worked within budgetary guidelines. You have the ability to make quick financial decisions while weighing many variables. Benefits: * This position will offer a competitive base salary with an additional quarterly bonus potential. * Our benefits are comprehensive. Medical, Dental, Vision, 401(K), Life, AD&D, EAP, Identity Theft, & Pre-paid Legal. * Apartment discounts are available. Are we what you're looking for? McKinley was founded in 1968. Our main operations are in Michigan and Florida! * We are well-regarded in all aspects of investment real estate. Our accolades are prominently displayed on our website for you to check out. Most importantly, we achieved this status by going above and beyond to create the best possible experience for our customers and employees. * We value collaboration, creativity, and meet the highest expectations while having fun doing so. We wake up every morning excited to come to work. McKinley Companies, LLC is an Equal Opportunity Employer and maintains a smoke-free environment in all locations. We support a safe, healthy, and drug-free workplace through criminal background checks and pre-employment drug testing.
    $65k-72k yearly 12d ago
  • Assistant Property Manager

    AGPM 3.6company rating

    Assistant community manager job in Monroe, MI

    About the Company Headquartered in Orlando, FL - AGPM, LLC is a prominent national real estate development, investment, and management company that owns and operates premier multifamily residential developments and commercial assets throughout the United States. AGPM, LLC specializes in the acquisition of general partnerships and investor limited partnership interests. As an owner/operator of premier multifamily assets and developments, AGPM, LLC is highly invested in our Team Members and the company offers an incredibly competitive benefit and compensation package; including, but not limited to: Base salary + Performance-based Bonuses - 2 times per year. Significant Discount for rental units. Flex Time. Comprehensive Medical, Dental, Vision. 401k + Employer Match. Short Term Disability coverage. Life Insurance. A generous PTO Plan and Company Paid Holidays. Paid Early Release for Company Holidays. AGPM, LLC is an equal opportunity employer. We promote an inclusive environment that celebrates diverse perspectives, backgrounds, and skills to best serve the communities in which we operate. AGPM fosters a learning community where employees are teachers and learners who share their knowledge to enhance each other's growth within the company. For additional information about AGPM, LLC - please visit our website at ******************* Requirements Successful candidates will possess the following skills/experience: Job Description: Assists the Property Manager (PM) with all aspects of operational procedures including the daily oversight of all maintenance personnel. Manage affordable housing waitlist(s). Screen and review applicants for eligibility for tax credits (LIHTC) and/or Section 8. Perform additional background/credit screenings on applicants. Complete move-ins under LIHTC and S8 parameters. Manages HQS inspections/repairs. Oversees equipment repairs and status updates. Manages general building maintenance operations. Track, maintain, and schedule in-house resident maintenance repair requests, as well as repairs requiring external vendors. Prepare and release vendors via work authorizations ensuring that all approvals are in place pursuant to pre-established thresholds. Maintains frequent resident engagement which includes resident follow up and timely responses (e.g., email, phone, etc.). Supports, tracks, and assists both the site team(s) and PM on agency-specific regularly inspections (i.e., REAC, MOR, API, etc.). Tracks and logs vacant apartments; follow up with PM to schedule and prepare make-ready process. Works alongside PM reviewing MOR report information especially when explaining collections, legal/arrears, and bad debt matters. Additional Knowledge, Skills, and Abilities: Must have tax credit (LIHTC) and Section 8 experience. Must have strong knowledge of affordable housing programs and requirements. Must be proficient in Microsoft Office applications. Proficiency in Yardi required. Experience in multifamily property management having served in administrative or APM-specific role(s). Must display ability to complete tasks/projects on-time. Ability to collaborate with people and manage administrative projects. Must possess exemplary customer service skills. Must be able to multi-task well, all within specific time constraints. This position requires organization and great attention to detail.
    $28k-42k yearly est. 9d ago
  • Leasing Manager - ReNew Ann Arbor

    Trinity Property Consultants 3.7company rating

    Assistant community manager job in Ann Arbor, MI

    at Trinity Property Consultants At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC's Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners. The position pays $22 to $24 per hour, based on your experience, with opportunities for bonuses. The schedule is Monday through Friday. : Successfully train and manage the leasing team Lead leasing team in sales efforts Direct leasing team in external marketing and advertising efforts Develop and successfully execute marketing plans Provide exceptional customer service to the community members and future community members Assist in completing market surveys as needed Show, lease, and move in prospective community members Update unit availability daily Process rental applications Process maintenance requests Receive collections in accordance with Trinity's standards Clerical and phone support Maintain all community members' files, ensuring completeness and accuracy of all file documentation Inspected all apartment homes to ensure all are move-in ready to Trinity's standards prior to move-in Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to Supervisor Conduct community members' move-out unit walks as needed Additional tasks or duties assigned by Supervisor Essential Functions: Skills include an excellent ability to address the needs of community members, prospects, and vendors. Other essential skills include but are not limited to: Plan and execute all on-site/off-site marketing and advertising Successfully organize and promote community events to current community members and future community members Facilitate all aspects in the community leasing process Ability to lead leasing team by example in a professional manner Possess a positive attitude Handle high stress situations effectively Exhibit strong leadership skills Excellent communication skills Administrative and organizational skills Time management skills and ability to prioritize wisely Customer service orientation Strong sales background Knowledge of state law as it relates to fair housing Qualifications: Marketing and Advertising: Extensive knowledge in social media Excellent leasing and closing skills Computer Skills: Intermediate computer and internet knowledge Intermediate knowledge of MS Word, Excel, and Outlook Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check Learning and Development: Maintain a commitment to ongoing professional development and career growth through our company's continuing education programs Education: High school education or equivalent is required Associates or bachelor's degree in Business, Marketing, or a related field is preferred Ability to fluently read and write English, accurately perform intermediate mathematical functions, and use all on-site resident management software functions Professional Experience: Minimum of two year as a leasing consultant in the Multi-family Industry Minimum of one year in a management position related to marketing and/or advertising in the Multi-family industry or related field Special Requirements: Physical Demands: The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms, and hands. The team member may occasionally be required to climb. The team member will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed. Attendance/Travel: This is a full-time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required. We've Got You Covered! Medical, Dental & Vision. We offer a free PPO-HSA medical plan (with a $1,200 annual employer contribution) to all employees outside CA. In California, employees can choose between the free PPO-HSA and HMO plan. We cover 100% of the monthly premium costs for employee dental and vision. FSA & Dependent Care options are also available. Retirement Plans. Prepare for retirement and ramp up your 401(k) savings with a 2% employer match. Eligible to enroll on the first of the month following 90 days of employment. Group Life, Long-Term, and Short-Term Disability Insurance. We provide up to $25,000 of life insurance and AD&D coverage in case the unimaginable occurs. Paid Holidays & Vacation. We offer a competitive amount of paid holidays in addition to anywhere from 2 - 4 weeks of paid vacation according to years of service. ( Available after 90 days of full-time employment) Sick Leave. We offer sick leave in compliance with state and local jurisdiction requirements. Referral Bonuses. We provide $1,000 bonus for hires made through employee referrals. Volunteer Time-Off. We offer up to 16 hours of volunteer time annually-8 hours for personal volunteer activities and 8 hours for company-sponsored events. Employee Assistant Program (EAP). That includes Health Advocate and Travel Assistance Program. Competitive Bonus & Commission Structures. We pride ourselves in recognizing hard work and goal achievement. Opportunities for Advancement. We promote from within and provide extensive professional development training, reimbursement programs and exclusive scholarship opportunities. Additional Perks. Including corporate shopping discounts, appliance discounts and lifestyle discounts. At Trinity Property Consultants, we're dedicated to a diverse, equitable, and inclusive workplace where everyone is valued, respected, and empowered to be themselves. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation we embrace each individual's unique contributions and foster a culture of belonging where everyone can thrive. Note: This job description includes the core responsibilities for Trinity Property Consultants. These duties are subject to change based on regional and organizational discretion. See more about our Company and benefits at: **************************************** We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $22-24 hourly Auto-Apply 60d+ ago
  • Assistant Property Manager

    Lucas Metropolitan Housing

    Assistant community manager job in Toledo, OH

    Assistant Property Manager Classification Title: Specialist II Reports to: Property Manager Department: Asset Management FLSA & Union Status: Hourly; Non-Exempt Union Employment Status: Full-Time Summary The primary purpose of this position is to work closely with the Property Manager in overseeing the day-to-day operations of LMHA property management offices. The incumbent is responsible for handling resident concerns and requests, leasing, annual and interim re-certifications, rent and collection of other charges, housekeeping inspections, policy compliance, including lease terminations, and performing daily office tasks. All activities must support Lucas Metropolitan Housing Authority (“LMHA” or “Authority”) mission, strategic goals, and objectives. Essential Duties and Responsibilities The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed. In conjunction with the Property Manager, ensures an occupancy level of 98% or higher; provides information regarding Authority programs; refers residents to other community agencies and confers with Authority representatives regarding illegal activities, reasonable accommodations, and economic, social and physical concerns. Meets with residents and prospective residents to explain house rules, ACOP, rent procedures, and executes lease agreements with incoming residents; provides information to residents regarding Authority programs and community agencies. Maintains excellent resident communications and relations, including answering phone calls and receiving visitors to office; receives and responds to inquiries (telephone and in-person) from applicants, residents, landlords, and community organizations when appropriate. In coordination with, or in absence of Property Manager, conducts new resident orientation, including showing units, explaining lease terms, discussing resident responsibilities, including housekeeping/maintenance requirements; ensures new resident paperwork is properly completed and enters data into Elite. Responds to and works with residents to resolve problems and concerns and conducts conferences in a timely manner. Completes the annual and interim re-certifications and conducting housekeeping inspections residents and addressing issues and/or concerns. In the absence of the Property Manager, inspects grounds and leasing office as directed for appearance and marketability. Collects and processes rent payments and security deposits; reviews payments and prepares corresponding receipts; posts and updates account records; maintains notices for delinquent accounts and associated packets for court filing. Establishes and maintains filing system and clerical procedures for applications, certifications, and interims; enters and retrieves data from the system, ensuring accuracy and completeness of information. In coordination with the Maintenance Supervisor, reviews work order charges; notifies residents and forwards charges to accounting department according to policy and charge procedures. Meets all job safety requirements and all applicable OSHA/PERRP safety standards that pertain to essential functions and maintains licenses and certifications as required. Performs other duties as assigned. Education and/or Experience High School Diploma or GED equivalent and a minimum of two (2) years of experience providing administrative support and customer service. An equivalent combination of education and experience may be considered. Must possess a valid Ohio or Michigan driver's license and be insurable under the Authority's plan. Technical Skills To perform this job successfully, the employee should have strong computer skills (e.g. MS Word, Excel, PowerPoint, and Outlook). Must have the ability to learn other computer software programs as required by assigned tasks. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally transport up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position generally works on Authority properties, which may cause the employee to experience a range in temperatures and other weather conditions. The noise level may be loud and the environment may be more hazardous than a standard office environment. This position may be required to work with contractors as well as Authority residents. This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.
    $32k-53k yearly est. 60d+ ago

Learn more about assistant community manager jobs

How much does an assistant community manager earn in Toledo, OH?

The average assistant community manager in Toledo, OH earns between $18,000 and $59,000 annually. This compares to the national average assistant community manager range of $24,000 to $66,000.

Average assistant community manager salary in Toledo, OH

$33,000

What are the biggest employers of Assistant Community Managers in Toledo, OH?

The biggest employers of Assistant Community Managers in Toledo, OH are:
  1. Humana
  2. Kmg Prestige Inc
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