Assistant customer service manager demographics and statistics in the US
Assistant customer service manager demographics research summary. Zippia estimates assistant customer service manager demographics and statistics in the United States by using a database of 30 million profiles. Our assistant customer service manager estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about assistant customer service managers after extensive research and analysis:
- There are over 189,777 assistant customer service managers currently employed in the United States.
- 67.1% of all assistant customer service managers are women, while 32.9% are men.
- The average assistant customer service manager age is 47 years old.
- The most common ethnicity of assistant customer service managers is White (60.2%), followed by Hispanic or Latino (18.0%), Black or African American (10.6%) and Asian (5.7%).
- In 2022, women earned 95% of what men earned.
- 8% of all assistant customer service managers are LGBT.
- Assistant customer service managers are 59% more likely to work at private companies in comparison to public companies.
On this page
Assistant customer service manager demographics by:
Assistant customer service manager gender statistics
67.1% of assistant customer service managers are women and 32.9% of assistant customer service managers are men.
- Female, 67.1%
- Male, 32.9%
Assistant customer service manager gender ratio
| Gender | Percentages |
|---|---|
| Female | 67.1% |
| Male | 32.9% |
Assistant customer service manager gender pay gap
Women earn 95¢ for every $1 earned by men
Male income
$36,429
Female income
$34,593
Assistant customer service manager gender ratio over time
This data breaks down the percentage of men and women in assistant customer service manager positions over time. Currently, 67.1% of assistant customer service managers are female.
Assistant customer service manager gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 39.14% | 60.86% |
| 2011 | 38.23% | 61.77% |
| 2012 | 40.40% | 59.60% |
| 2013 | 40.57% | 59.43% |
| 2014 | 39.92% | 60.08% |
| 2015 | 40.12% | 59.88% |
| 2016 | 41.72% | 58.28% |
| 2017 | 40.06% | 59.94% |
| 2018 | 38.41% | 61.59% |
| 2019 | 33.81% | 66.19% |
| 2020 | 31.96% | 68.04% |
| 2021 | 32.94% | 67.06% |
Assistant customer service manager related jobs gender ratio
We compared assistant customer service managers with similar job titles to see how gender ratios vary. As you can see, chief order dispatcher and chief service observer have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Office Manager/Receptionist | 7% | 93% |
| Billing Office Manager | 8% | 92% |
| Office Manager/Office Coordinator | 9% | 91% |
| Assistant Customer Service Manager | 33% | 67% |
| Chief Load Dispatcher | 90% | 10% |
| Chief Service Observer | 91% | 9% |
| Chief Order Dispatcher | 93% | 8% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Assistant customer service manager demographics by race
The most common ethnicity among assistant customer service managers is White, which makes up 60.2% of all assistant customer service managers. Comparatively, 18.0% of assistant customer service managers are Hispanic or Latino and 10.6% of assistant customer service managers are Black or African American.
- White, 60.2%
- Hispanic or Latino, 18.0%
- Black or African American, 10.6%
- Asian, 5.7%
- Unknown, 4.8%
- American Indian and Alaska Native, 0.7%
Assistant customer service manager race
| Assistant customer service manager race | Percentages |
|---|---|
| White | 60.2% |
| Hispanic or Latino | 18.0% |
| Black or African American | 10.6% |
| Asian | 5.7% |
| Unknown | 4.8% |
| American Indian and Alaska Native | 0.7% |
Assistant customer service manager race and ethnicity over time
See how assistant customer service manager racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Assistant customer service manager race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 66.14% | 11.72% | 4.96% | 14.99% |
| 2011 | 65.34% | 12.47% | 4.87% | 14.93% |
| 2012 | 64.36% | 12.78% | 5.07% | 15.28% |
| 2013 | 65.01% | 12.25% | 5.33% | 15.14% |
| 2014 | 64.86% | 12.06% | 4.87% | 15.77% |
| 2015 | 64.04% | 12.13% | 5.36% | 15.94% |
| 2016 | 63.14% | 12.39% | 5.48% | 16.39% |
| 2017 | 63.31% | 11.54% | 5.82% | 16.55% |
| 2018 | 63.94% | 11.04% | 5.94% | 16.29% |
| 2019 | 64.47% | 10.37% | 5.42% | 17.07% |
| 2020 | 62.08% | 10.59% | 5.58% | 16.69% |
| 2021 | 60.23% | 10.57% | 5.71% | 18.04% |
Assistant customer service manager wage gap by race
According to our data, asian assistant customer service managers have the highest average salary compared to other ethnicities. Black or african american assistant customer service managers have the lowest average salary at $35,993.
| Ethnicity | Salary |
|---|---|
| Unknown | $36,512 |
| White | $36,416 |
| Black or African American | $35,993 |
| Asian | $36,670 |
| Hispanic or Latino | $36,558 |
Average assistant customer service manager age
See how the average age of assistant customer service managers varies based on ethnicity and gender.
Male
Female
Assistant customer service manager age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 48 | 49 |
| Unknown | 43 | 47 |
| Asian | 45.5 | 45.5 |
| Hispanic or Latino | 42 | 44 |
| White | 46 | 50 |
| American Indian and Alaska Native | 50.5 | 47.5 |
Assistant customer service manager age breakdown
The average age of assistant customer service managers is 40+ years years old, representing 72% of the assistant customer service manager population.
Assistant customer service manager age breakdown
| Assistant Customer Service Manager Years | Percentages |
|---|---|
| 40+ years | 72% |
| 30-40 years | 22% |
| 20-30 years | 6% |
Assistant customer service manager educational attainment
The most common degree for assistant customer service managers is bachelor's degree, with 43% of assistant customer service managers earning that degree. The second and third most common degree levels are associate degree degree at 23% and associate degree degree at 23%.
- Bachelor's, 43%
- Associate, 23%
- High School Diploma, 23%
- Diploma, 4%
- Other Degrees, 7%
Assistant customer service managers by degree level
| Assistant customer service manager degree | Percentages |
|---|---|
| Bachelor's | 43% |
| Associate | 23% |
| High School Diploma | 23% |
| Diploma | 4% |
| Other Degrees | 7% |
Assistant customer service manager jobs you might like
Assistant customer service manager wage gap by degree level
According to the data, assistant customer service managers with a Doctorate degree earn more than those without, at $41,022 annually. With a Master's degree, assistant customer service managers earn a median annual income of $39,554 compared to $37,050 for assistant customer service managers with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $39,554 |
| High School Diploma or Less | $33,969 |
| Bachelor's Degree | $37,050 |
| Doctorate Degree | $41,022 |
| Some College/ Associate Degree | $34,600 |
Assistant customer service manager employment statistics
Most assistant customer service managers work for a private in the retail industry.
Company size where assistant customer service managers work
Below, you can see the size of companies where assistant customer service managers work.
Assistant customer service manager jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 8% |
| 50 - 100 employees | 8% |
| 100 - 500 employees | 14% |
| 500 - 1,000 employees | 5% |
| 1,000 - 10,000 employees | 24% |
| > 10,000 employees | 41% |
Assistant customer service manager jobs by company type
Employees with the assistant customer service manager job title have their preferences when it comes to working for a company. For instance, most assistant customer service managers prefer to work at private companies over public companies.
Assistant customer service manager jobs by sector
| Company type | Percentages |
|---|---|
| Education | 2% |
| Public | 37% |
| Private | 59% |
| Government | 1% |
Assistant customer service manager jobs by industry
The most common industries for assistant customer service managers are retail, finance and hospitality.
Assistant customer service manager industry statistics
| Industry | Percentages |
|---|---|
| Retail | 36% |
| Fortune 500 | 15% |
| Finance | 9% |
| Hospitality | 7% |
| Manufacturing | 6% |
| Transportation | 3% |
| Media | 2% |
| Automotive | 2% |
| Health Care | 2% |
| Professional | 2% |
| Telecommunication | 2% |
| Technology | 2% |
| Non Profits | 2% |
| Education | 2% |
| Pharmaceutical | 1% |
| Internet | 1% |
| Government | 1% |
| Construction | 1% |
| Energy | 1% |
| Real Estate | 1% |
| Agriculture | 1% |
| Insurance | 1% |
Assistant customer service manager turnover and employment statistics
Assistant customer service manager unemployment rate over time
The unemployment rate for assistant customer service managers between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Assistant customer service manager unemployment rate by year
| Year | Assistant customer service manager unemployment rate |
|---|---|
| 2010 | 6.58% |
| 2011 | 6.53% |
| 2012 | 5.43% |
| 2013 | 4.46% |
| 2014 | 3.39% |
| 2015 | 2.68% |
| 2016 | 2.53% |
| 2017 | 2.43% |
| 2018 | 1.88% |
| 2019 | 1.71% |
| 2020 | 2.89% |
| 2021 | 3.70% |
Average assistant customer service manager tenure
The average assistant customer service manager stays at their job for 1-2 years, based on the 6,263 assistant customer service managers resumes in Zippia's database.
Assistant customer service manager tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 12% |
| 1-2 years | 33% |
| 3-4 years | 18% |
| 5-7 years | 18% |
| 8-10 years | 7% |
| 11+ years | 12% |
Assistant customer service manager LGBT ratio compared to similar jobs
Review the percent of assistant customer service managers that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Call Taker | 6.75% | 11,539 |
| Bookkeeper | 6.76% | 38,481 |
| Coordinator/Executive Assistant | 7.79% | 111,626 |
| Assistant Customer Service Manager | 8.06% | - |
| Student Loan Collector | 8.49% | 25,976 |
| Parcel Assistant | 8.68% | 10,187 |
| Loan Specialist | 9.31% | 29,041 |
Similar assistant customer service manager jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Call Taker | 6.75% | 11,539 |
| Bookkeeper | 6.76% | 38,481 |
| Coordinator/Executive Assistant | 7.79% | 111,626 |
| Student Loan Collector | 8.49% | 25,976 |
| Parcel Assistant | 8.68% | 10,187 |
| Loan Specialist | 9.31% | 29,041 |
Foreign languages spoken by assistant customer service managers
The most common foreign language among assistant customer service managers is Spanish at 62.1%. The second-most popular foreign language spoken is French at 7.5% and Arabic is the third-most popular at 6.3%.
- Spanish, 62.1%
- French, 7.5%
- Arabic, 6.3%
- Russian, 2.9%
- Portuguese, 2.9%
- Other, 18.3%
Assistant customer service manager languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 62.1% |
| French | 7.5% |
| Arabic | 6.3% |
| Russian | 2.9% |
| Portuguese | 2.9% |
| Other | 18.3% |
