Assistant Customer Service Manager Statistics and Facts in the US
Research Summary. Using a database of 30 million profiles, Zippia estimates demographics and statistics for assistant customer service managers in the United States. Our estimates are verified against BLS, Census, and current job openings data for accuracy. After extensive research and analysis, Zippia's data science team found that:
- There are over 179,760 assistant customer service managers currently employed in the United States.
- 64.6% of all assistant customer service managers are women, while only 31.9% are men.
- The average age of an employed assistant customer service manager is 46 years old.
- The most common ethnicity of assistant customer service managers is White (64.3%), followed by Hispanic or Latino (15.4%) and Black or African American (11.6%).
- The majority of assistant customer service managers are located in NY, New York and NC, Raleigh.
- Assistant customer service managers are paid an average annual salary of $37,027.
- Assistant customer service managers average starting salary is $24,000.
- In 2021, women earned 86% of what men earned.
- The top 10% of highest-paid assistant customer service managers earn as much as $56,000 or more.
- 13% of all assistant customer service managers are LGBT.
- Assistant customer service managers are more likely to work at private companies in comparison to public companies.
Assistant Customer Service Manager Statistics By Gender
Gender Pay Gap For Assistant Customer Service Manager
Women Earn 86¢ For Every $1 Earned By Man
Assistant Customer Service Manager Gender Over Time
This data shows how men and women predominate in the assistant customer service manager position over time.
Assistant Customer Service Manager Male to Female Ratio
We compared this job title with other job titles to see how gender percentages varied. As you can see, chief order dispatcher and field service supervisor have the biggest difference in gender.
|Dental Office Manager||12%||85%|
|Front Office Administrator||12%||84%|
|Assistant Customer Service Manager||32%||65%|
|Chief Service Observer||82%||9%|
|Field Service Supervisor||85%||13%|
|Chief Order Dispatcher||90%||10%|
Assistant Customer Service Manager Statistics By Race
The most common ethnicity among assistant customer service managers is White, which makes up 64.3% of all assistant customer service managers. Comparatively, there are 15.4% of the Hispanic or Latino ethnicity and 11.6% of the Black or African American ethnicity.
- White, 64.3%
- Hispanic or Latino, 15.4%
- Black or African American, 11.6%
- Asian, 5.9%
- Unknown, 2.1%
- American Indian and Alaska Native, 0.7%
Assistant Customer Service Manager Race And Ethnicity Over Time
Using the Census Bureau data, we found out how the percentage of each ethnic category trended between 2008-2018 among assistant customer service managers.
- Hispanic or Latino
- Black or African American
Average Age of an Assistant Customer Service Manager
We determined the average age of assistant customer service managers based on ethnicity and gender.
Assistant Customer Service Manager Age Breakdown
This chart breaks down the ages of assistant customer service manager employees. Interestingly enough, the average age of assistant customer service managers is 40+ years old, which represents 69% of the population.
Types of Assistant Customer Service Manager Degree Levels
The most common degree for assistant customer service managers is bachelor's degree 43% of assistant customer service managers earn that degree. A close second is associate degree with 23% and rounding it off is high school diploma with 23%.
- Bachelors, 43%
- Associate, 23%
- High School Diploma, 23%
- Diploma, 4%
- Other Degrees, 7%
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Assistant Customer Service Manager Wage Gap By Education
Assistant Customer Service Manager Employment Statistics
This section highlights the information we gathered about the types of businesses and industries that employ assistant customer service managers. We found that the most common company type is private. In addition, the industry that employs the most assistant customer service managers is the retail industry.
We created this chart to show you the average size of companies that typically hire assistant customer service managers.
< 50 employees
50 - 100 employees
100 - 500 employees
500 - 1,000 employees
1,000 - 10,000 employees
The Types Of Companies Assistant Customer Service Manager Work In
Employees with the assistant customer service manager job title have their preferences when it comes to working for a company. For instance, most assistant customer service managers prefer to work at private companies over public companies.
Top Industries Hiring Assistant Customer Service Managers
Just based on the number of employees within each industry, we were able to determine the most common industries that employ assistant customer service managers. Those industries include retail, finance and hospitality.
Assistant Customer Service Manager Turnover And Employment Statistics
Assistant Customer Service Manager Unemployment Rate Over Time
The Bureau of Labor Statistics came in clutch when it came down to figuring out how the unemployment rate has changed over time. Between 2008 and 2018, this is how the number of assistant customer service managers changed.
- Unemployment rate
The Average Number of Years That Assistant Customer Service Manager Stay in a Job
By looking over 6,263 assistant customer service managers resumes, we figured out that the average assistant customer service manager enjoys staying at their job for 1-2 years for a percentage of 33%.
Comparing The LGBT Ratio of Assistant Customer Service Managers with Other Job Titles
After finding the gender ratio, we wondered if the percentages of LGBT persons were different as well. Using the data below, you can see how other job titles compare to assistant customer service managers.
|Assistant Customer Service Manager||13.28%|
|Data Entry Technician||16.24%|
Foreign Languages Spoken By Assistant Customer Service Managers
The most common foreign language among assistant customer service managers is Spanish at 62.1%. The second-most popular foreign language spoken is French at 7.5% and Arabic is the third-most popular at 6.3%.
- Spanish, 62.1%
- French, 7.5%
- Arabic, 6.3%
- Russian, 2.9%
- Portuguese, 2.9%
- Other, 18.3%