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Assistant department head skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical assistant department head skills. We ranked the top skills for assistant department heads based on the percentage of resumes they appeared on. For example, 29.1% of assistant department head resumes contained ladders as a skill. Continue reading to find out what skills an assistant department head needs to be successful in the workplace.

15 assistant department head skills for your resume and career

1. Ladders

Here's how assistant department heads use ladders:
  • Reason for Leaving: My health had my knee replaced and became difficult to climb ladders.
  • Stoop, climbed ladders, and lifted heavy loads during set-up for events.

2. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how assistant department heads use sales floor:
  • Completed markdowns, organized the department, received new merchandise and worked it onto the sales floor, priced new inventory.
  • Clean and organize department, manage inventory for department and ensure all new products make it on to the sales floor.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how assistant department heads use customer service:
  • Led a team of 150 customer service representations; awarded numerous customer service awards for superior performance and customer satisfaction.
  • Delivered excellence in customer services, including decision making/problem solving skills for service recovery.

4. Curriculum Development

Here's how assistant department heads use curriculum development:
  • Supervised installation, instructor training, and curriculum development for several new automated intelligence systems.
  • Coordinated literature and Navy program reviews, curriculum development, assessment and evaluation criteria.

5. Professional Development

Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.

Here's how assistant department heads use professional development:
  • Managed and tracked all professional development, clinical education and military medicine training requirements for 535 active duty and civilian personnel.
  • Coordinate in-service activities of the Department and assist the instructional faculty members in improving their professional development and effectiveness as faculty.

6. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how assistant department heads use loss prevention:
  • Monitored loss prevention in Inventory Control.
  • Help with point of sale/loss prevention and flow of consumer traffic at register and throughout the store.

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7. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how assistant department heads use financial statements:
  • Collected financial statements/supporting documentation to accurately determine feasibility of project.
  • Balanced departmental financial statements and completed audits and reports as required.

8. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how assistant department heads use stock shelves:
  • Stock shelves as necessary, making sure that suitable quantities of products are visible at all times.
  • Stock shelves, customer service, organize department warehouse, work with management to order stock.

9. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how assistant department heads use payroll:
  • Recognized for outstanding contribution to bottom line profit dollars through payroll and operation expense control.
  • Ordered Inventory, prepared bank deposits, prepared and processed payroll, responded to customer correspondence

10. Inventory Management

Here's how assistant department heads use inventory management:
  • Merchandised department in accordance with plan and coordinated inventory orders with Inventory Management Associate to ensure proper stocking.
  • Inventory management to meet our contractor needs and attending to customer satisfaction opportunities.

11. Mathematics

Here's how assistant department heads use mathematics:
  • Prepared students in Mathematics and Advanced Mathematics for the GCE O level examinations conducted by London University.
  • Teach mathematics, further mathematics, chemistry and general science at both Ordinary and Advanced levels.

12. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how assistant department heads use logistics:
  • Lead an organization of 35 engineers and specialists in process technology and logistics for rubber and adhesion polymers manufacturing units.
  • Trained 260 personnel in providing command/control, communications, firearms, and logistics support of maritime security operations.

13. Inventory Control

Here's how assistant department heads use inventory control:
  • Planned and implemented inventory control project, resulting in deletion of 400,000 false duplicate records from integrated library system public catalog.
  • Managed daily activities within department including product stocking, inventory control, customer problem resolution, and new associate training.

14. Front Desk

Here's how assistant department heads use front desk:
  • Prepared and coordinated technician and front desk coordinator schedules.
  • Assisted with training front desk staff through standard operating procedures, role playing, shadowing other team members, and feedback.

15. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how assistant department heads use pos:
  • Introduced faster revenue recognition process by integrating oracle back office applications with airline POS systems.
  • Managed all incoming beverages & Sales by AS400 computer system, arranged store display, & POS marketing.
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List of assistant department head skills to add to your resume

Assistant department head skills

The most important skills for an assistant department head resume and required skills for an assistant department head to have include:

  • Ladders
  • Sales Floor
  • Customer Service
  • Curriculum Development
  • Professional Development
  • Loss Prevention
  • Financial Statements
  • Stock Shelves
  • Payroll
  • Inventory Management
  • Mathematics
  • Logistics
  • Inventory Control
  • Front Desk
  • POS
  • Chemistry
  • Product Knowledge
  • Front End
  • Visual Standards
  • Business Development
  • Direct Reports
  • Customer Complaints
  • HR
  • PowerPoint
  • DOD
  • Fine Arts
  • Social Studies
  • Financial Reports
  • ISO
  • Sales Associates
  • Performance Evaluations
  • Customer Relations
  • Ministry
  • Sailors
  • Depot

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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