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An assistant department head is responsible for monitoring the operations of the department, together with the department head. Assistant department heads' duties include managing clients' inquiries and complaints, developing strategic solutions to improve clients' satisfaction, and identifying business opportunities to increase revenues and the business' profitability. They will also work on monitoring the staff's performance and addressing their concerns, creating sales reports, maintaining budget goals, and organizing training. An assistant department head must have excellent leadership and communication skills to help in achieving the department's objectives.

Assistant Department Head Responsibilities

Here are examples of responsibilities from real assistant department head resumes representing typical tasks they are likely to perform in their roles.

  • Generate and implement new rules and regulations for the disciplinary department which lead to streamlining the process for separating challenge sailors.
  • Manage a high volume of patient information from authorizing diagnostic procedures and scheduling patients.
  • Perform all duties require while working in a retail environment such as POS cash handling, customer service and sales.
  • Stoop, climb ladders, and lift heavy loads during set-up for events.
  • Administer Microsoft PowerPoint training lectures and meeting/ briefings require by OSHA and NAVOSH.
  • Collaborate with patients, Tricare, and providers DOD and civilian coordinating specialty care referrals.
  • Represent the hospital in providing request documents of work to fulfill the ISO's accreditation standards.
  • Introduce mathematics enrichment programs for students who are not quite ready to advance to the next level.
  • Monitor exam of chemistry and prepare exam materials.
  • Develop multimedia presentations and reports using Microsoft PowerPoint.
  • Educate students using tailor courses explaining basics of general chemistry.
  • Perform physical security assessments and ensure compliance with DOD directives.
  • Develop, implement and maintain ISO compliant corporate supply management strategy.
  • Assist in producing computer automate spreadsheets and payroll records for the office administration.
  • Recognize for outstanding contribution to bottom line profit dollars through payroll and operation expense control.

Assistant Department Head Skills and Personality Traits

We calculated that 29% of Assistant Department Heads are proficient in Ladders, Sales Floor, and Customer Service. They’re also known for soft skills such as Customer-service skills, Math skills, and Selling skills.

We break down the percentage of Assistant Department Heads that have these skills listed on their resume here:

  • Ladders, 29%

    Reason for Leaving: My health had my knee replaced and became difficult to climb ladders.

  • Sales Floor, 28%

    Completed markdowns, organized the department, received new merchandise and worked it onto the sales floor, priced new inventory.

  • Customer Service, 11%

    Led a team of 150 customer service representations; awarded numerous customer service awards for superior performance and customer satisfaction.

  • Curriculum Development, 3%

    Supervised installation, instructor training, and curriculum development for several new automated intelligence systems.

  • Professional Development, 3%

    Managed and tracked all professional development, clinical education and military medicine training requirements for 535 active duty and civilian personnel.

  • Loss Prevention, 3%

    Monitored loss prevention in Inventory Control.

Most assistant department heads list "ladders," "sales floor," and "customer service" as skills on their resumes. We go into more details on the most important assistant department head responsibilities here:

  • Arguably the most important personality trait for an assistant department head to have happens to be customer-service skills. An example from a resume said this about the skill, "retail sales workers must be responsive to the wants and needs of customers" Additionally, other resumes have pointed out that assistant department heads can use customer-service skills to "assisted customers with item locations questions and fitting room needs while functioning as loss prevention. "
  • While it may not be the most important skill, we found that many assistant department head duties rely on math skills. This example from a assistant department head explains why: "retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers." This resume example is just one of many ways assistant department heads are able to utilize math skills: "planned and coordinated internal inspections teachers of mathematics. "
  • Selling skills is also an important skill for assistant department heads to have. This example of how assistant department heads use this skill comes from a assistant department head resume, "retail sales workers must be persuasive when interacting with customers" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "created and executed loss prevention strategies, set goals, and optimized dated stock to track sales trends. "
  • A thorough review of lots of resumes revealed to us that "interpersonal skills" is important to completing assistant department head responsibilities. This resume example shows just one way assistant department heads use this skill: "a friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people." Here's an example of how this skill is used from a resume that represents typical assistant department head tasks: "demonstrated initiative using interpersonal and problem solving skills in a diplomatic and timely manner to promote goodwill in customer relations. "
  • See the full list of assistant department head skills.

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    What Shift Supervisors Do

    Shift supervisors are responsible for the employees assigned to the shift that they are handling. Shift supervisors ensure that the employees who were expected to report to work at the specific shift came in. They also ensure that the employees are doing their jobs while at work. Shift supervisors are expected to ensure that employees are really working during working hours and properly delegate work. Shift supervisors ensure that the employees are productive and efficient in their jobs. They are expected to provide coaching and guidance so that the employees will be able to reach the goals assigned to the work team.

    We looked at the average assistant department head annual salary and compared it with the average of a shift supervisor. Generally speaking, shift supervisors receive $31,168 lower pay than assistant department heads per year.

    While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both assistant department heads and shift supervisors positions are skilled in sales floor, customer service, and loss prevention.

    There are some key differences in responsibilities as well. For example, an assistant department head responsibilities require skills like "ladders," "curriculum development," "professional development," and "financial statements." Meanwhile a typical shift supervisor has skills in areas such as "cash handling," "store operations," "store management," and "food products." This difference in skills reveals how truly different these two careers really are.

    Shift supervisors really shine in the manufacturing industry with an average salary of $39,059. Whereas assistant department heads tend to make the most money in the energy industry with an average salary of $54,439.

    On average, shift supervisors reach lower levels of education than assistant department heads. Shift supervisors are 11.1% less likely to earn a Master's Degree and 3.5% less likely to graduate with a Doctoral Degree.

    What Are The Duties Of a Key Holder?

    A keyholder is responsible for ensuring the store's daily security before and after the operation. Keyholders' duties include assisting with administrative tasks, handling customers' inquiries, managing and escalating customers' complaints, monitoring the alarm system, keeping track of the deliveries, supporting staff training, cooperating in company's events, and recommending operational strategies to meet business goals and objectives. A keyholder must have excellent customer service and time-management skills, as well as the ability to multi-task, especially during high customer volume.

    Next up, we have the key holder profession to look over. This career brings along a lower average salary when compared to an assistant department head annual salary. In fact, key holders salary difference is $33,530 lower than the salary of assistant department heads per year.

    A similarity between the two careers of assistant department heads and key holders are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "ladders," "sales floor," and "customer service. "

    In addition to the difference in salary, there are some other key differences that are worth noting. For example, assistant department head responsibilities are more likely to require skills like "curriculum development," "professional development," "financial statements," and "payroll." Meanwhile, a key holder might be skilled in areas such as "bank deposits," "store management," "retail store," and "store sales." These differences highlight just how different the day-to-day in each role looks.

    Key holders may earn a lower salary than assistant department heads, but key holders earn the most pay in the manufacturing industry with an average salary of $30,477. On the other side of things, assistant department heads receive higher paychecks in the energy industry where they earn an average of $54,439.

    In general, key holders study at lower levels of education than assistant department heads. They're 12.6% less likely to obtain a Master's Degree while being 3.5% less likely to earn a Doctoral Degree.

    How a Co-Manager Compares

    A co-manager's role is to supervise business operations and perform administrative tasks as support to a manager. One of the primary functions of a co-manager is to delegate tasks of team members and arrange schedules. They also evaluate progress, produce the necessary documentation, maintain a record of data, identify issues and opportunities, and assist in coordinating with other employees. A co-manager may also have the task of hiring and training new workforce members, enforcing policies and regulations at all times.

    The third profession we take a look at is co-manager. On an average scale, these workers bring in lower salaries than assistant department heads. In fact, they make a $347 lower salary per year.

    While looking through the resumes of several assistant department heads and co-managers we discovered that both professions have similar skills. These similarities include skills such as "ladders," "sales floor," and "customer service," but they differ when it comes to other required skills.

    As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from assistant department heads resumes, they are more likely to have skills like "curriculum development," "professional development," "financial statements," and "stock shelves." But a co-manager might have skills like "food safety," "perform routine maintenance," "store sales," and "basic math."

    Additionally, co-managers earn a higher salary in the retail industry compared to other industries. In this industry, they receive an average salary of $64,497. Additionally, assistant department heads earn an average salary of $54,439 in the energy industry.

    Co-managers typically study at lower levels compared with assistant department heads. For example, they're 10.1% less likely to graduate with a Master's Degree, and 3.3% less likely to earn a Doctoral Degree.

    Description Of a Sales Leader

    A Sales Leader's responsibility is more than just leading. Most of the tasks involve monitoring the progress of sales, creating strategies to attain financial gains, managing the workforce, and as well as suggesting and enforcing particular options that would be beneficial for the sales and the company. All while making sure that all actions adhere to the policies and standards of the company. Above all, a Sale's Leader must have the passion and determination to drive a team towards the company's goal.

    The fourth career we look at typically earns higher pay than assistant department heads. On average, sales leaders earn a difference of $3,390 higher per year.

    While both assistant department heads and sales leaders complete day-to-day tasks using similar skills like sales floor, customer service, and loss prevention, the two careers also vary in other skills.

    Even though a few skill sets overlap, there are some differences that are important to note. For one, an assistant department head might have more use for skills like "ladders," "curriculum development," "professional development," and "financial statements." Meanwhile, some sales leaders might include skills like "store management," "customer satisfaction," "store operations," and "store associates" on their resume.

    In general, sales leaders reach lower levels of education when compared to assistant department heads resumes. Sales leaders are 10.1% less likely to earn their Master's Degree and 3.5% less likely to graduate with a Doctoral Degree.