Assistant Department Manager resume examples for 2025

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Updated March 26, 2025

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Assistant Department Manager Resume

Carolyn Fox

(800) 555-2220 | cfox@example.com

Chicago, IL | 25939 N. Evergreen Ln. - 13878

Work Experience

2011 - Present
Assistant Department Manager, McDonald's - Chicago, IL
- Maintained company policies, procedures, and ensured high standards of customer service.
- Observe and evaluate workers and work procedures in order to ensure quality standards and service
- Provided excellent customer service and employee training.
- Cross-trained and backed up other customer service managers.
- Implement employees policies and procedures.
2010 - 2011
Merchandise Planner, Legends Hospitality - Indianapolis, IN
- Established and maintained all records necessary to administer purchase orders upon completion.
- Compose Purchase Award Summary reports for Purchase Orders in excess of $30,000.
- Developed a unit assortment plan that maximized business and supported financial plans.
- Partner with merchandising to develop annual and seasonal departmental financial plans.
- Recommended promotional and markdown strategies based on historical results and recent trends to enhance sales and margin.
2006 - 2010
Planner, Thermo Fisher Scientific - Indianapolis, IN
- Order MRO and departmental expense items.
- Provided engineering product improvements, shop tooling supply, inventory reductions, material logistics and identifications.
- Confirm purchase orders with the supplier.
- Ensured compliance with Pilot Agreement contract, FAA regulations, and company policies and procedures.
- Maintain communication with tower to ensure open alleys and terminal slots for pilots.
2005 - 2006
Assistant Buyer, Walmart - Indianapolis, IN
- Work closely with marketing and public relations to promote key items.
- Verified price differences and missing item information between the register and sales floor.
- Communicated with Replenishment team and Suppliers on new items, status changes and price changes.
- Trained and developed new Assistant Buyers.
- Procured components for the manufacturing process Expedited purchase orders and maintained good supplier relations

Skills

Communication
Product Development
Demand Planning
Hardware
Safety Stock
Usda
Product Availability
Order Merchandise
Facility
Management System

Education

Bachelor's Degree, Business (2002 - 2005)
Central State University
Wilberforce,

Assistant Department Manager Resume

Sara Rivera

(990) 555-4405 | srivera@example.com

Charlotte, NC | 85471 S. First St. - 68105

Work Experience

2013 - Present
Assistant Department Manager, Walmart - Charlotte, NC
- Trained all new associates on safety procedures
- Hold weekly meetings to recognize associate outstanding achievements, inform associates of sales goals, new products, and new information.
- Make sure my team is up to date with company policies and SOP's.
- Developed and improved procedures to meet and exceed customer expectations.
2009 - 2013
Department Lead, Lowe's - Las Vegas, NV
- Maximize revenues, managing quality process control procedures to eliminate downtime.
- Managed fifteen employees and four sales representatives while achieving sales goals.
- Communicated and demonstrated all HR and Store Management policies, procedures and changes.
- Developed and implemented policies and procedures to improve rates and increase customer satisfaction.
2007 - 2009
Sales Lead/Sales Associate, Best Buy - Las Vegas, NV
- Teach employees about new and upcoming products that will soon be available for purchase on the sales floor.
- Managed fellow teammates regarding correct policies and procedures.
- Oversee daily sales floor monetary distributions.
- Monitor entrances/exits and sales floor for potential theft by identifying suspicious behavior.
2004 - 2007
Makeup Artist, Estee Lauder - San Francisco, CA
- Completed Estee Lauder Beautiful Start training, as well as Re-Nutriv Spa training, Beautiful Skin Solutions, Foundation/Color Match training.
- FREELANCE MAKEUP ARTIST GREENVILLE/INTERNATIONAL CURRENT On call artist for special events and weddings.
- Articulated Estee Lauder product knowledge clearly and accurately, practiced suggestive selling, and provided customer service.

Skills

Jewelry
Sales Goals
Stock Room
Body Treatments
Specific Direction
Depot
Procedures
Halloween
Ensure Customers
Service Efforts

Education

Bachelor's Degree, Graphic Design (2001 - 2004)
Fashion Institute of Design & Merchandising-San Francisco
San Francisco,

Assistant Department Manager Resume

Marilyn Coleman

(490) 555-5780 | mcoleman@example.com

Houston, TX | 65969 W. First Ave. - 43258

Work Experience

2020 - Present
Assistant Department Manager, Best Buy - Houston, TX
- Increased store profits and excelled in customer service executing strategies that contribute to productivity.
- Oversee seasonal and basic layouts * Customer service * Price maintenance * Managed Garden Center
- Communicated with employees and store management departmental and store daily sales goals.
2016 - 2020
Stores Supervisor, T-Mobile - Houston, TX
- Led team to meet or exceed assigned quotas, service and revenue objectives through development and monitoring of sales goals.
- Create all bank deposits and handle register drops.
- Stayed educated for all aspects of product knowledge.
2011 - 2016
Floor Supervisor, Starbucks - Fresno, CA
- Worked Behind bar providing quality beverages to customers.
- Assisted the store manager with employee communication to ensure effective store operations.
- Washed and sanitized hands, food areas and food preparation tools.
2010 - 2011
Customer Sales Representative, Alorica - Fresno, CA
- Provide high level customer service to Medicare Part D members for United Health Care's OptumRX - mail service pharmacy.
- Provided good communication with customers and business partners to maintain positive relationships.
- Viewed and edited Customer accounts according to customer's needs.

Skills

Bank Deposits
Accurate Information
Customer Service
Sales Floor
Retail Operations
Store Staff
Sales Goals
Customer Questions
Communication
Valuable Input

Education

High School Diploma, (2010 - 2010)
,

Assistant Department Manager Resume

Elizabeth Boyd

(830) 555-1758 | eboyd@example.com

Ennis, TX | 80807 N. Oak Ln. - 68037

Work Experience

2020 - Present
Assistant Department Manager, Walmart - Ennis, TX
- Provided excellent customer service by identifying their needs and successfully resolving their requests and or issues following company expectations and guidelines.
- Address customer queries and provide prompt and exceptional customer services.
- Gauge productivity among management and associates to ensure company standards are met.
- Assisted in stocking clothing on sales floor Served as Department Supervisor in shoes and deli Provided excellent customer service
2019 - 2020
Assistant Manager Retail, Walmart - Ennis, TX
- Prepared reports and submitted same to productivity department and ensured compliance to all company policies and procedures.
- Cash handling, customer service, extensive knowledge of product and ability to work well in a team environment.
- Oversee critical processes for loss prevention, merchandise return, and protection plan sales.
- Help in setting up new stores within the region.
- Processed merchandise returns and exchanges in customer service.
2018 - 2019
Sales Supervisor, Dollar General - Ennis, TX
- Operate cash register and flatbed scanner as needed to provide great customer service.
- work register and stock shelves.
- help with returns and stock shelves and count merchandise using a handheld device.
- Promoted to an assistant manager position to help organize and coordinate a new store opening in Durham, NC.
2017 - 2018
Customer Sales Representative, Teletech Holdings - Ennis, TX
- Answer calls to deliver excellent customer service by building customer satisfaction through upselling.
- Help customers troubleshoot their internet connection.
- Worked as a customer service operated.
- Provide high volume customer support to consumers via telephone or Internet (instant messaging or email).

Skills

Procedures
Retail Sales
High Volume
Accurate Processing
Accurate Information
Internet
Department Associates
Communication
Hardware
Product Quality

Education

High School Diploma, (2017 - 2017)
,

Assistant Department Manager Resume

Keith Wood

(760) 555-5391 | kwood@example.com

Jacksonville, FL | 70863 W. Evergreen Rd. - 77682

Work Experience

2011 - Present
Assistant Department Manager, Walmart - Jacksonville, FL
- Applied customer service to incoming and outgoing customers.
- Followed company policies and guidelines.
2004 - 2011
Department Lead, Nordstrom - Jacksonville, FL
- Plan and execute appropriate events to drive volume, gain sales, turn inventory and exceed expected sales goals.
- Manage and coach 5 employees Partner with other bussiness Pull weekly and Monthly reports Meeting sales Goals
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
- Participated in direct vendor communication to coordinate events and implement business plans and visual formats.
- Schedule staff, assist in new hire interviews, resolve customer issues, work on the sales floor.
1998 - 2004
Customer Assistant, AT&T - Jacksonville, FL
- Provided the absolute best customer service to all AT&T customers to ensure they are satisfied with their internet services.
- Obtain names and telephone numbers of potential customers from sources such as telephone directories, and database.
- Assist with troubleshooting for DSL high speed Internet.
- Conducted analysis and troubleshooting via telephone for customers DSL, UVerse, and Dial-up Internet Services.
- De-escalated calls in alternate service lead role and trained other agents about processes designed prevent problems with internet in the future.
1996 - 1998
Hostess Cashier, McDonald's - Jacksonville, FL
- Take orders and deliver quality customer service to the customers Clean and organize the counter and dining area.
- Request and record customer orders, and compute bills using POS system or pen and paper.
- Inventory Cleaning of equipment, and dining area Customer service
- Greeted guests, customer service, take orders and serve food, maintained a clean and safe working environment

Skills

Pallet Jack
Staff Members
Jewelry
Computer System
Procedures
Company Standards
Ensure Compliance
Sales Floor
Customer Service
Order Merchandise

Education

High School Diploma, (1996 - 1996)
,

How to write an assistant department manager resume

Craft a resume summary statement

A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:

Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.

Step 2: Next put your years of experience in assistant department manager-related roles.

Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.

Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.

These tips will help you demonstrate why you are the perfect fit for the assistant department manager position.

Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.

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List the right project manager skills

Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:

Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
Put all relevant hard and soft skills in your skills section.
Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.

These five steps should give you a strong elevator pitch and land you some assistant department manager interviews.

Here are example skills to include in your “Area of Expertise” on an assistant department manager resume:

Standard Operating Procedure
Customer Service
Work Ethic
Sales Associates
Payroll
Cleanliness
Product Knowledge
Sales Floor
Retail Sales
Loss Prevention

Excellent Interpersonal
Cash Handling
Store Policies
Guest Service
HR
Performance Reviews
Performance Evaluations
Groceries
Store Operations
Timekeeping

Store Management
Sales Reports
POS
Business Plan
Inventory Control
Slicers
Customer Complaints
Customer Orders
Gross Profit
Presentation Standards

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How to structure your work experience

Your work experience should be structured:

With your most recent roles first, followed by earlier roles in reverse chronological order.
Job title, along with company name and location on the left.
Put the corresponding dates of employment on the left side.
Keep only relevant jobs on your work experience.

How to write assistant department manager experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
What were your responsibilities or goals?
How did you accomplish them?
Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are examples from great assistant department manager resumes:

Work History Example #1

Stores Supervisor

Burlington

Helped to increase the sales using a small amount of payroll.
Received, inventoried, and delivered hardware to all departments.
Supervised Shipping & Receiving, lumber, building material, millworks, and flooring departments.
Controlled and processed payroll administration, including daily punch edits, associate scheduling.
Handled inventory, payroll reports as well as profit/loss sheets.

Work History Example #2

Management Trainee (Part-Time)

Cintas

Coordinated renovation work with general contractors; and oversaw furniture, computer, and telecommunication equipment moves.
Responded to date/time sensitive communications, including letters, requests preparation of information and documented for credentialing and re-credentialing process.
34103Started working with Hertz at there main location which is mentioned above.
Developed marketing brochures and updated existing marketing media to improve interoffice visibility and communication within the firm.
Conducted analysis of support programs and processes to determine compliance with applicable regulations, procedures and management practices.

Work History Example #3

Assistant Department Manager

Walmart

Developed associates work schedules and monitored payroll.
Managed inventory and warehouse procedures controlled department sales and shrink.
Trained all new associates on safety procedures
Fabricated and repaired jewelry articles.
Ensured constant communications with key customer decision makers to maintain a high-level of customer satisfaction.

Work History Example #4

Cook/Server

McDonald's

Maintained high standards of customer service during high-volume, fast-paced operations while Communicating clearly and positively with coworkers and management.
Cleaned and prepped kitchen Washed dishes Cooked food using grill and deep fryer Assembled sandwiches
Conducted performance reviews regularly and successfully retained hard-working employees.
Prepared and served over 70 items on the McDonalds Menu with concentration in providing great customer service and delivering quality food.
Maintained orderly appearance of register area and supplies stocked

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from assistant department manager resumes:

Bachelor's Degree In Business

Central State University, Wilberforce, OH

2002 - 2005

Bachelor's Degree In Graphic Design

Fashion Institute of Design & Merchandising-San Francisco, San Francisco, CA

2001 - 2004

Highlight your assistant department manager certifications on your resume

If you have any additional certifications, add them to the certification section.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

If you have any of these certifications, be sure to include them on your assistant department manager resume:

Certified Nurse Assistant (CNA)
Medical Assistant
Certified Sales Professional (CSP)
Certified Management Accountant (CMA)
Certified Food Manager (CFM)
Food Safety Manager Certification
Certified Manager Certification (CM)
Automotive Sales Professional
International Accredited Business Accountant (IABA)
National Professional Certification in Retail Management

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Assistant Department Manager Resume

Updated March 26, 2025

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