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Top 50 Assistant Department Manager Skills

Below we've compiled a list of the most important skills for an Assistant Department Manager. We ranked the top skills based on the percentage of Assistant Department Manager resumes they appeared on. For example, 23.4% of Assistant Department Manager resumes contained Customer Service as a skill. Let's find out what skills an Assistant Department Manager actually needs in order to be successful in the workplace.

These are the most important skills for an Assistant Department Manager:

1. Customer Service

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Here's how Customer Service is used in Assistant Department Manager jobs:
  • Trained and mentored associates on food preparation, catering procedures, safety guidelines and delivering superior customer service.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Provided excellent customer service and assisted customers with fashion selections.
  • Conflict resolution and customer service.
  • Gained extensive customer service experience.
  • Lead Team Members to maintain an organized and efficient department Kept up to date inventory of the department Provided exceptional customer service
  • Maintained and monitored compliance issues with company policies and procedures including sales initiatives, customer service, and ethical standards.
  • Provided exceptional customer service to clients in order to ensure their satisfaction and loyalty.
  • Ensured sales associates delivered outstanding customer service at all points.
  • Implemented strategic customer service plans to ensure confidence and loyalty.
  • Train salespeople on delivering best in class customer service.
  • Provide quality customer service for export shipping accounts.
  • Resolved Customer Service's concerns on daily basis.
  • Provided customer service at the deli counter.
  • Provided excellent customer service to our clientele.
  • Display setting of products and Customer service
  • Provided front-line customer service and supervised four sales associates Elementary School Teacher
  • Assisted with organization of all department events * Provided excellent customer service to all guests of the store.
  • prepared work schedules, organized projects, assigned tasks, tracked inventory, and provided exceptional customer service.
  • Managed employees in departments Tracked inventory Customer service and sales

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18 Customer Service Jobs

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2. Sales Floor

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Here's how Sales Floor is used in Assistant Department Manager jobs:
  • Monitored sales floor to ensure customer satisfaction.
  • Merchandised the sales floor to create shops and displays, created events and focuses to push new merchandise to increase sales.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Schedule staff, assist in new hire interviews, resolve customer issues, work on the sales floor.
  • Managed sales floor, staff, communication with purchase orders for product needs and special orders.
  • Merchandised sales floor for best appearance, space efficiency and specific market trends to improve sales.
  • Monitor and direct staff on sales floor to ensure every customer is being assisted effectively.
  • Assist in stocking sales floor, stock rotation, displays, and organization of merchandise.
  • Promoted to a management position within the first 6 months on the sales floor.
  • Provided customer service on sales floor assisting customers with product questions and sales.
  • Organized department sales and maintained inventory of the store stockroom and sales floor.
  • Assumed managerial duties in absence of manager on sales floor.
  • Coordinated the flow of merchandise to the sales floor.
  • Promoted to Assistant Department Lead from sales floor Associate.
  • Assisted with managing a million dollar sales floor.
  • Reorganized the sales floor to meet company demands.
  • Managed associates working on the sales floor.
  • Inventory sales floor and stockroom.
  • Managed several departments and increased sales floor accuracy by 45% - Decreased back stock in departments by over half.
  • Prepared department schedules, maintaing sales floor, planned floor moves, and prepared department for yearly inventory.

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20 Sales Floor Jobs

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3. Sales Goals

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Here's how Sales Goals is used in Assistant Department Manager jobs:
  • Make sure all team members are reaching their own sales goals, and help to teach sales techniques when needed.
  • Delegated and participated in team tasks to achieve sales goals; trained and encouraged co-workers with company philosophy and procedures.
  • Implemented merchandise and visual presentations * Commence store rallies and created incentives for the team to reach sales goals
  • Manage a sales team of five with the ability to consistently keep up with sales goals.
  • Achieved monthly sales goals, managed inventory, coordinated staff scheduling, directed special sales events.
  • Anticipated sales for the month and scheduled sales staff to meet and increase sales goals.
  • Mentored, trained and coached Sales Associates to meet or exceed their sales goals.
  • Monitored staff progress to achieve line sales goals as well as department sales goals.
  • Implemented effective merchandising and space allocation techniques to meet daily and weekly sales goals.
  • Assisted the team on achieving daily sales goals, lead by example.
  • Lead 6-person team to successfully exceed individual and department sales goals.
  • Developed in store promotions to help exceed department sales goals.
  • Achieved sales goals by training employees on proper processes.
  • Provided excellent customer service and achieved sales goals.
  • Surpassed weekly sales goals with marketing tactics.
  • Assisted department manager in developing sales goals.
  • Decided on visual and operational weekly initiatives with timeline expectations and measurable sales goals.
  • Know all sales goals and implement ways to make those goals while striving for increases.
  • Developed an Excel spreadsheet that generates daily sales goals for department.
  • Make schedules for employees Assign sales goals and daily assignments Manage all aspects of customer service

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4. New Merchandise

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Here's how New Merchandise is used in Assistant Department Manager jobs:
  • Ensured staff was communicating with clients about upcoming events, new merchandise, special discounts, etc.
  • Build a customer base and contact them with sales and new merchandise that might interest them.
  • Maintained inventory control, ordered new merchandise, and maintained the current in store merchandise.
  • Managed display settings on the floor and unloaded and delivered new merchandise throughout the store.
  • Supervised four employees, unloaded and arranged new merchandise, customer service.
  • Merchandised the floor with all new merchandise and set to corporate specifications.
  • Handled resets according to schedule, including deleted and new merchandise.
  • Conducted staff meetings with sales personnel to introduce new merchandise.
  • Assisted in setting the floor plan for new merchandise.
  • Handled shipping and receiving, and stocking new merchandise.
  • Suggest new merchandise and invite them to upcoming events.
  • Receive shipment and process new merchandise onto the floor.
  • Received and processed new merchandise daily.
  • Presented new merchandise via email/fax.
  • Manage manifest for new merchandise.
  • Maintained the floor with new merchandise according to company presentation Assisted in the markdown process aligned to company standards
  • Assisted manager on the work schedule Directed customers to appropriate areas throughout the store Stacked shelves with new merchandise
  • Updated prices for new inventory * Stocked all new merchandise * Supervised associates in department manager's absence

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5. Inventory Control

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Here's how Inventory Control is used in Assistant Department Manager jobs:
  • Assisted in daily responsibilities which included inventory control, merchandising, customer service, scheduling, and associate training/development.
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Maintained knife inventory control and ordered inventory when needed.
  • Followed procedures for effective inventory control.
  • Maintained inventory control and merchandise stocking.
  • Job duties included customer service, opening and closing procedures, Inventory control, successfully completed job by time requested.
  • Provided assistance in troubleshooting at multiple B&N stores; provided in-house training; reset inventory control systems.
  • Polish staff to offer exemplary service with detailed cleaning, requisition supplies, payroll, and inventory control.
  • Inventory control, quality control and exceptional customer services were part of my daily duties.
  • Inventory Control, ordering and overseeing distribution of supplies and parts needed for department.
  • Inspect units for detailed cleaning, Inventory control, train housekeepers, Promoted twice
  • Inventory Control * Ordering live plants and landscaping materials to coincide with promotions.
  • Managed daily department functions including sales, merchandising, and inventory control.
  • Handle all shoe apparel buying, merchandising, and inventory control
  • Placed orders for items that were needed for inventory control.
  • Assisted with annual inventory control and recording.
  • Utilized expertise in inventory control to achieve best grocery yearly inventory results in four years.
  • Assisted store manager with projects as needed Assisted with inventory control and markdowns
  • Completed morning sales report * Performed inventory control duties * Insured quality customer service to all guest
  • Inventory control specialist Pricing and Add control Assistant Department Manager.

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6. Product Knowledge

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Here's how Product Knowledge is used in Assistant Department Manager jobs:
  • Utilized extensive product knowledge and relationship building skills.
  • Demonstrated comprehensive product knowledge including features and benefits.
  • Coach team members on how to act as the fashion expert towards customers as well as having exceptional product knowledge.
  • Teach, Coach, and develop salespeople to deliver outstanding customer service and act as product knowledge expert.
  • Use expertise of company culture and product knowledge to coach employees in achievement of department goals.
  • Integrate product knowledge and successful sales tactics to consistently exceed department and personal sales goals.
  • Advised and recommended products based product knowledge, customer needs and budget.
  • Trained staff on product knowledge, customer service, & sales techniques.
  • Train team members in product knowledge, sales, policies & procedures.
  • Cross trained and certified in product knowledge within all other departments.
  • Educate customers with product knowledge on various products around the store.
  • Train all new employees with product knowledge and fit process.
  • Disseminated product knowledge to account employees to properly sell merchandise.
  • Trained sales associates in product knowledge and sales skills.
  • Maintain and teach product knowledge to better serve customers.
  • Educate employees on product knowledge.
  • Shared product knowledge with customers while making personal recommendations.
  • Organized and led training sessions with associates on selling techniques, product knowledge, and current trends.
  • Acquired accurate and complete product knowledge, and maintained an active aware-ness of fashion trends.
  • Gained expertise and product knowledge in both hardlines and softlines.

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1 Product Knowledge Jobs

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7. Business Development

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Here's how Business Development is used in Assistant Department Manager jobs:
  • Assessed business development opportunities and suggested course of action to senior management.
  • Recognized as a leader with strengths in project management, administration, marketing, and business development.
  • Assist with business development for General Motors, focusing on Cadillac CTS and Chevrolet large truck platform.
  • Supervised department workflow, maintenance of records, trained new staff and assisted department manager with new business development.
  • Performed regular business development calls to both current and prospective autodealerships to maintain a successful working relationship and gain additionalapplication volume.

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8. Retail Store

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Here's how Retail Store is used in Assistant Department Manager jobs:
  • Led revenue management, operations, expenses, financial performance and P&L of $4 MM retail store department.
  • Manage various departments with retail store environment; including, scheduling, training, merchandising, loss prevention and sales.
  • Ensured Retail store shipments were distributed safely, and on a timely basis.
  • Supervised approximately 10 employees responsible for the daily sales at a retail store.
  • Maintained one of the highest revenue departments within this high-scale retail store.
  • Supervised and coordinated activities of workers in department of retail store.
  • Processed all incoming and outgoing shipments for the retail store.
  • Provided excellent customer service in a high traffic retail store.
  • Supervised a task force which staffed and coordinated merchandising for new store in a high volume national chain discount retail store.
  • Store merchandising in multi-million dollar retail stores.

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9. Special Orders

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Here's how Special Orders is used in Assistant Department Manager jobs:
  • Cultivated customer satisfaction through special orders, assisting patrons and maintaining stock.
  • Provide accurate detailed communication to all customer traffic and special orders.
  • Investigated and resolved customer inquiries regarding products and special orders.
  • Processed missed markdowns, mark out of stock, return to vendor, store transfers, special orders, department scheduling.
  • Ensured all paperwork associated with special orders, price changes, transfers, and merchandise tickets were completed and submitted
  • Partnered with my DM to communicate with vendors regarding back order availability, future inventory and special orders.
  • Maintained, cared for, and sold fish, reptiles, birds, and special orders.
  • Placed special orders and called other stores to find desired items.
  • Assisted customers with product selection, special orders and general inquiries.
  • Communicated with buyers on daily basis to generate special orders.
  • Assisted customers with selection and purchase of special orders.
  • Processed up to 20+ customer special orders per day.
  • Assisted customers with special orders and kitchen design plans.
  • Prepare special orders for customers to pick up.
  • Assisted customer with their purchases and special orders.
  • Fulfilled customer requests and special orders.
  • Communicated weekly with the National Account Buyer regarding sales plans, event coordination, replenishment product needs and customer special orders.
  • Used AniTa for monitoring inbounds, special orders, inventory, fleet repairs, and billing information.
  • Managed special orders of windows, doors, and millwork from small jobs to apartment complexes.
  • Inventory, placing special orders, handling guest issues Managing a team of 3-4 Constructing daily to do lists for team

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10. Loss Prevention

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Here's how Loss Prevention is used in Assistant Department Manager jobs:
  • Worked with the Director of Corporate Security regarding loss prevention investigations.
  • Minimized shrink through inventory control and loss prevention activities.
  • Maintained inventory control and loss prevention.
  • Perform routine closing and opening procedures to ensure the safety and security of the store as per loss prevention policy.
  • Monitor and analyze reports relating to Loss Prevention and reports trends to the General Manager.
  • Assisted loss prevention with any audits and questions regarding the cashiers or cash office.
  • Account for all product merchandise and textbooks through weekly inventory and loss prevention cycles.
  • Assisted Department Manager with tracking department sales, service profitability, and loss prevention.
  • Team Development - Exceeded benchmarks in sales, loss prevention goals & team development.
  • Provided strong daily advisement on operational, shrink, and loss prevention issues.
  • Implemented loss prevention directives, lowering the total number of yearly infractions.
  • Assist Department Manager with merchandise stock room control and loss prevention standards.
  • Trained in Loss Prevention over entire store to control inventory loss.
  • Work with Point-of-Sale systems as well as loss prevention systems.
  • Enforced, created and adapted loss prevention procedures.
  • Supported Loss Prevention efforts in each store.
  • Worked closely with loss prevention.
  • tracked sales, loss prevention, kept items well stocked, was up to date with new trends)
  • Work with Loss Prevention to assure all saftey and SEC check stadards or being met.
  • Stock Innovatory Loss prevention Make sales goal Cash drawer

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11. Customer Relations

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Here's how Customer Relations is used in Assistant Department Manager jobs:
  • Developed strong customer relations and ensured associates provided highest standards of customer satisfaction and quality service at all times.
  • Designed an effective customer relationship management strategy that aligned customer requirements with operations planning, execution, and logistics.
  • Participate in management decisions affecting staffing and employee performance in the areas of customer relations and complaint resolution.
  • Worked closely with higher-level management on maintaining safety, cleanliness and customer relations.
  • Assist in developing and elevating customer relationships throughout department and store.
  • Recognized for maintaining excellent customer services and building good customer relationships.
  • Created events focused on building stronger customer relations.
  • Assist the Department Manager in developing a team of 12 salespeople to maximize and develop customer relationships.
  • Leveraged existing customer relationships to acquire new relationships with friends, family, and other acquaintances.
  • Led a team of 10, trained on guest service, and customer relationship skills.
  • Maintain personal sales goals and build continuous customer relationships to drive a return clientele.
  • Initiated new customer service techniques in order to improve our customer relationships.
  • communicated with Customers and other store associates, maintained interpersonal and customer relations.
  • Maintain customer relationships/sales through the use of company electronic tools such as Personal Book Inventory stock and requisition new stock.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Build associate and customer relations and promote a strong culture in support of Hannaford Strategy.
  • Open new Nordstrom Fashion Rewards accounts as a means of building customer relationships.
  • Open Nordstrom Reward accounts to build customer relationships.
  • Supervised 7 employees Maintained accurate pricing Created outstanding customer relations
  • Key Responsibilities Help arrange customers with lenders Marketing Public relations Customer relations Explain features and benefits to customers Sales

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12. Daily Operations

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Here's how Daily Operations is used in Assistant Department Manager jobs:
  • Managed daily operations, approved and monitored payroll management system for non-exempt staff and student assistants.
  • Collaborated with upper management to maintain daily operations, shows, and educational programs.
  • Supervised daily operations of hunting and marine departments of outdoor sporting goods retailer.
  • Planned and supervising daily operations of assigned department.
  • Assisted in managing daily operations.
  • Supervised process engineers/operators and lab technicians and directed daily operations of CVD coating lines and the coating inspection lab.
  • Assisted in the daily operations of the department including scheduling and time reporting, training, and department meetings.
  • Attended weekly meetings with upper management dealing with maintaining daily operations, shows, and educational programs.
  • Organize, coordinate, and assist the Marketing Manager with daily operations of the department.
  • Managed a team of salespeople through daily operations, customer relations, and special events.
  • Corroborated with the department manager to execute the daily operations of the department.
  • Plan, coordinated and controlled daily operations of the organization.
  • Assisted CAD Department manager with the department's daily operations.
  • Direct daily operations of the world's largest toy store.
  • Manage daily operations of a retail store.
  • Assisted in the daily operations of an area that included several departments, assuming department manager accountabilities when necessary.
  • Retail Ran daily operations of the Electrical, Plumbing Dept., Seasonal, Garden, and Loading Yard.
  • Supervised the daily operations, including human resources management, department employee safety programs & risk management.
  • Promoted to oversee startup and daily operations for high profile retail store.
  • Assist Department Manager in planning a daily operations for our department.Evaluate department performance and develop action plans for improvements.

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3 Daily Operations Jobs

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13. Accurate Inventory Management

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Here's how Accurate Inventory Management is used in Assistant Department Manager jobs:
  • Conducted thorough inventory checks to ensure accurate inventory management and to achieve shrinkage goals.
  • Assisted with ensuring accurate inventory management to achieve shrinkage goals.
  • Complied with company procedures to achieve accurate inventory management.
  • Assisted department manager to ensure accurate inventory management.
  • Executed accurate inventory management and achieved shrinkage goals.
  • Assist department manager to ensure accurate inventory management, achieve shrinkage goals, and ensure merchandising standards are met.
  • Coach employees on the department and company procedures to achieve accurate inventory management.
  • Provided customers with insight into the best quality, value and selection Supervised accurate inventory management and achieved shrinkage goals.

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14. Men

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Here's how Men is used in Assistant Department Manager jobs:
  • Created strategic business plans for departmental events that include strategies for participation, execution, and evaluation.
  • Control of all returns/damages/store transfers for department.
  • Facilitated department participation in 5 corporate contests, which received corporate recognition based on overall sales increases of over 100%.
  • Assist Department Manager focusing on client relations and achieving plan of a 5% overall increase for the fiscal year.
  • Trained and executed store manager role on various occasions, overseeing the operations of approximately 21 departments.
  • Oversee store inventories for department and ensures the highest level of accuracy when doing so.
  • Oversee the receiving of new shipments (stockroom layout, garment sensors, display).
  • Focused on team development, helped identify and train ideal employees for supervisory positions.
  • Educate salespeople to ensure that they are meeting their own and departmental sales goals.
  • Develop a strong business plan in order to execute department sales and productivity goals.
  • Assisted customers in combining outfits that complimented their body type and personal style.
  • Train salespeople on how to manage their own business in a commission-based environment.
  • Assisted with recruiting, interviewing and hiring potential management and staff.
  • Participate in management meetings and conducted team meetings as well.
  • Assisted the department manager in innovative means of boosting sales.
  • Supervised employees in the junior department.
  • Cross trained in all departments.
  • Organize and plan all vendor trainings for all brands carried in within our department.
  • Assisted the Department Manager with staffing, scheduling, client tracking and setting goals for the department sales staff of fourteen.
  • assisted in launch of new department *assisted in team recruitment and development *managed store Instagram account

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15. Performance Reviews

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Here's how Performance Reviews is used in Assistant Department Manager jobs:
  • Generated and delivered all ninety-day and annual performance reviews.
  • Interacted with department manager to conduct performance reviews.
  • Conducted monthly performance reviews and provided feedback.
  • Crew and management performance reviews, Cleanliness walk through, delegate job duties and follow up upon completion, Training employees.
  • Deliver annual performance reviews to sales team to address opportunities for improvement and to recognize success.
  • Conduct Investment and Expectation coaching using Split Feedback Model and perform annual and ongoing performance reviews.
  • Monitored associated progress through performance reviews, in terms of knowledge, efficiency and productivity.
  • Perform human resources functions, including vacation and illness monitoring and annual performance reviews.
  • Conducted customer service and sales training programs and performance reviews for sales staff.
  • Maintained supply inventories, department schedules, employee records and performance reviews.
  • Provided input and delivered performance reviews for each closer within the department.
  • Approve and administer Employee Annual Performance Reviews and Individual Development Plans.
  • Recognized in performance reviews for outstanding leadership skills and driving results.
  • Provide mid and year end performance reviews of assigned staff.
  • Created and conducted performance reviews for large staff.
  • Prepare, administer and/or gives performance reviews.
  • Evaluated and conducted employee performance reviews.
  • Write and deliver Annual Performance Reviews.
  • Train and coach new hires * Conduct employee performance reviews.
  • Received excellent performance reviews as assistant manager through [ ]

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16. Customer Complaints

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Here's how Customer Complaints is used in Assistant Department Manager jobs:
  • Resolved customer complaints and assisted and advised customers about products.
  • Resolved customer complaints to guarantee customer satisfaction.
  • Handled customer complaints and found appropriate resolution.
  • Answered customer complaints and inquiries, resolved customer problems, and ensured clients were informed when transferred merchandise came in.
  • Listened to customer complaints, examined returned merchandise and resolved problems to restore and promote good public relations.
  • Handle and resolve all customer complaints and employee issues, utilizing active listening skills and negotiation skills.
  • Provided customer service by addressing customer complaints and issues both in person and over the phone.
  • Handled angry and hostile customers and customer complaints in person and over the phone.
  • Educated team members on how to handle customer complaints and resolve departmental issues.
  • Handled customer complaints to ensure a high level of customer satisfaction.
  • Resolved customer complaints and demonstrated strong problem solving skills.
  • Resolve customer complaints regarding sales and service.
  • Handled customer complaints and special orders.
  • Handle customer complaints and solve problems.
  • Handle customer complaints and requests.
  • Evaluated and handled customer complaints.
  • Addressed customer complaints and issues.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Handled all customer complaints and claims * Kept inventory of installer supplies kept in office.
  • Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.

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17. Department Volume

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Here's how Department Volume is used in Assistant Department Manager jobs:
  • Assist the department manager in achieving department volume and productivity goals; coach and educate salespeople to deliver outstanding customer service
  • Created and executed annual business plans in order to consistently achieve or exceed department volume and productivity goals.
  • Assist the Department Manager in development and execution of business plan to achieve department volume and productivity goals
  • Supported department manager to achieve department volume and productivity goals by developing and executing a business plan.
  • Assisted the Department Manager in achieving department volume goals through merchandising products and providing excellent customer service.
  • Worked side by side with department manager on exceeding department volume quotas by executing successful business plan * Increased dept.
  • Achieve department volume and productivity goals by developing and executing a business plan and ensure deadlines are met.
  • Helped to develop and execute a department volume driven business plan through creative direction and leadership.
  • Assisted the department manager in exceeding monthly department volume goals by up to 20%.
  • Increased department volume by almost 20% in first year as assistant department manager.
  • Raised and met department volume and productivity to store expectations.
  • Maintain and increase the department volume of $10.2M Annually.
  • Assist my department manager in achieving department volume.
  • Achieved department volume of $5.4 million for the year 2014 with a 4.2% increase over 2013.
  • Assist the department manger in achieving department volume and productivity goals by developing and executing a business plan.

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18. Staff Members

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Here's how Staff Members is used in Assistant Department Manager jobs:
  • Interpreted and coordinated the duties of department with hospital administration and other professional staff members.
  • Delegate daily responsibilities for staff members.
  • Directed staff members and helped to coordinate daily departmental operations including all sales, marketing, and product merchandising programs.
  • Promoted to manage, direct and merge in-house training staff members and the Quality Assurance team into a single unit/department.
  • Collaborate with other managers or staff members to formulate and implement policies, procedures, goals, or objectives.
  • Applied considerable subject matter expertise to mentor new staff members and reinforce knowledge of existing employees.
  • Supervised nine staff members with a motivational and quality-control approach to improve up sale techniques.
  • Established and maintained service schedule exclusively designed for staff members including RN and LPN.
  • Establish guidelines, expectations, and training to municipal staff members and contractors.
  • Supervised 3 staff members in mail room and 8 in receiving department.
  • Developed and coordinated a Sales Awareness and Training Program for staff members.
  • Provide high quality service for more than 400 staff members.
  • Recruit, interview, and train new staff members.
  • Delegated duties and tasks to staff members as needed.
  • Created and operating schedule for 60+ staff members.
  • Managed over 95 staff members and 32 vendors.
  • Coordinated work schedules and motivated staff members.
  • Train and manage student staff members.
  • Supervised team of approximately 18 employees; hired, trained and coached staff members; delivered performance and wage reviews.

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19. Production Goals

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20. Merchandise Presentation

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Here's how Merchandise Presentation is used in Assistant Department Manager jobs:
  • Directed functions in accordance with company policy, including customer sales transactions and visual merchandise presentation; consistently exceeded sales plan.
  • Partner with the department manager in maximizing merchandise presentation to increase volume potential.
  • Planned merchandise presentation, developed special promotional events, and performed sales analysis.
  • Utilized merchandising skills to drive sales through effective merchandise presentations.
  • Developed & maintained consistent merchandise presentation standards.
  • Planned and implemented floor moves and merchandise presentations to provide assistance to employees and excellent customer service.
  • Assisted Department Manager ($2.8M annual volume) in maximizing merchandise presentation to increase volume potential.
  • Worked with store management and merchandise buyers planning seasonal strategies, merchandise presentation, promotions and standards.
  • Partner with the head of visual to ensure all merchandise presentation is above company and store standard.
  • Assisted the store management team with general supervision Implemented the merchandise presentation standards to meet Company standards and maximize profits

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1 Merchandise Presentation Jobs

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21. Guest Satisfaction

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Here's how Guest Satisfaction is used in Assistant Department Manager jobs:
  • Managed scheduling of sales associates to maximize guest satisfaction and minimize payroll costs.
  • Stimulated highest level of guest satisfaction and quality standards for up to 22 hundred customers daily.

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22. Data Entry

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Here's how Data Entry is used in Assistant Department Manager jobs:
  • Managed team of 5 data entry/telephone operators, with extremely time-sensitive deadlines in a high-pressure environment.
  • Developed daily reports to account managers and processed and submitted daily data entry.
  • Managed all electronic data entry and coordination between other departments.
  • Adjusted data entry into the State Accounting System of the Russian Federation using electronic data interchange.
  • Ford and GMAC data entry, title processing, invoice preparation, inventory and sales.
  • General office support such as data entry, filing, faxing, copying.
  • Direct supervision of the Telemarketing, Fulfillment, and Data Entry Supervisors.
  • Placed textbook orders and maintained data entry.
  • Trained new employees in data entry.
  • Supervised data entry and Bookkeeping personnel Evaluated staff performance and oversaw annual evaluations.
  • Project management Successfully handled data entry, inventory and ordering of merchandise.
  • Operate different warehouse machines Inventory Management, Data entry and information retrieval.
  • Started working in the ACH Department 2010 Skills Used Organizational Skills Data Entry Trustworthy Payment Processing

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23. Company Standards

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Here's how Company Standards is used in Assistant Department Manager jobs:
  • Maintain inventory accuracy and shrink rates within company standards by regularly following up w/operations and executing initiatives as needed.
  • Implemented all company standards and obtained an achievement level of excellent results overall.
  • Maintained monthly marketing guidelines according to company standards.
  • Followed up for completeness and accuracy, recognizing jobs well done and providing further assistance to employees not meeting company standards.
  • Conducted product education meetings with associates and worked closely with associates on a daily basis to uphold company standards.
  • Performed store audits for over twenty stores, ensuring that all were adhering to company standards and routines.
  • Excelled in learning Company standards for the purpose of acquainting new hires with company policy and culture.
  • Supervised the operations of the sales floor and stock areas to ensure productivity met company standards.
  • Trained and developed employees, teaching company standards and store culture to new and existing employees.
  • Worked with the management team to attain goals and to promote and maintain company standards.
  • Organized and design the apparel section based on company standards and new apparel.
  • Handled customer adjustments courteously and promptly, in compliance with high company standards.
  • Assisted the store manager in ensuring store presentation is consistent with company standards.
  • Focus on driver retention rate and adhere to company standards for minimizing turnover.
  • Provide excellent customer service and hold team accountable to company standards.
  • Trained new and seasonal associates on company standards and product information.
  • Maintain company standards in both my appearance and my department.
  • Trained new hires and current employees to meet company standards.
  • Inspect suppliers to make sure they meet company standards.
  • Trained and mentored department employees Maintained store to company standards Provided customer service to ensure sale goals were met

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24. Company Policies

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Here's how Company Policies is used in Assistant Department Manager jobs:
  • Handled escalated issues without upper management intervention to the satisfaction of both customers and company policies.
  • Utilized bilingual skills to translate/interpret company policies and/or provide customer service to Spanish-speaking clientele.
  • Provided interpretation on company policies & procedures and collective bargaining agreements.
  • Trained new employees in company policies and departmental duties * Performed general bookkeeping entries * Supervised staff of 10+ within department
  • Reviewed company activities to ensure company policies are being adhered to as part of the Compliance Monitoring Plan.
  • Train and instruct employees in job duties and company policies or arrange for training to be provided.
  • Ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies.
  • Oriented new employees by providing information packets, review company policies and provide benefit information.
  • Rotated as shift manager to aid clerks with customer assistance and company policies.
  • Manage employees and ensure they stay focus in all company policies and regulations.
  • Trained new employees on job duties and company policies, as appropriate.
  • Advised, assisted and instructed incoming clients about company policies and procedures.
  • Assisted in the hiring process of potential employees and communicating company policies.
  • Train new employees in company policies and procedures and product knowledge.
  • Interpret and communicate work procedures and company policies to staff.
  • Trained and instructed associates in job duties and company policies.
  • Enforce all company policies and procedures.

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7 Company Policies Jobs

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25. New Associates

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Here's how New Associates is used in Assistant Department Manager jobs:
  • Trained and developed new associates insuring Premier quality and safety.
  • Trained, managed, and orchestrated daily task duties and huddles for fellow and new associates.
  • Key labor management duties including training new associates, coaching, performing extensive department sales duties.
  • Hired and trained new associates, developed work schedules and motivated a team of employees.
  • Help train new associates with the new products that we may have come in
  • Recruit, interview and hire new associates on a seasonal and/or full-time basis.
  • Interview, hire, orient, develop and counsel new associates.
  • Trained new Associates hired to the Meat and Seafood sections.
  • Implemented and developed training for new associates.
  • Trained new associates on department procedures.
  • Helped restore positive culture to a negative department * Trained several new associates and a night lead
  • Trained all new associates in softline departments.
  • Trained new associates Provided quality and courteous customer service and sales Reconciled corporate reports after sales and inventory
  • Reviewed, trained and mentored new associates Maintained departmental presentation Assisted customer to maximize shopping experience

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26. Weekly Schedules

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Here's how Weekly Schedules is used in Assistant Department Manager jobs:
  • Order writing and setup weekly schedules as performed during assistant manager for a department.
  • Completed weekly schedules using the budget provided, scheduling according to business needs.
  • Create weekly schedules based on employee ranking and sales goals per department.
  • Maintained weekly schedules for employees, distributed merchandise to sales floor
  • Maintained weekly schedules for sales associates and submitted hours.
  • Performed annual performance reviews, weekly schedules and interviews.
  • Conducted safety meetings, training and weekly schedules.
  • Completed weekly schedules according to payroll policies.
  • Developed weekly schedules for sales associates.
  • Create weekly schedules for employees.
  • Supervised several employees Managed associates' weekly schedules Handled daily customer issues & technical support issues
  • Supervised and trained new employees* Assisted with weekly schedules, operated register, logged in merchandise, assisted customers with layaways
  • Supervised and coached associates daily Inventoried merchandise semi-monthly Assisted Personal Shoppers with high-end clients Prepared weekly schedules

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27. Annual Sales

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Here's how Annual Sales is used in Assistant Department Manager jobs:
  • Developed quarterly and annual sales department budget.
  • Delivered outstanding customer service and sales for departments with annual sales of $450,000 and store sales floor of 55,000 sq.
  • Served as manager on duty for 150,000 feet of retail space and 40 million dollars in annual sales.
  • Develop and implement annual sales plans and submit Quarterly goals with monthly updates on progress to upper management.
  • Set a district record for exceeding $8 million dollars in annual sales at a 24-hour location.
  • Leveraged knowledge of materials and efficient order processing to increase annual sales for both wholesale and retail.
  • Transferred by management to garden department after one year ($25 million annual sales).
  • Purchased and managed inventory for 17 stores with over $1 million in annual sales.
  • Assisted in managing a department with annual sales of $2 million and 11 employees.
  • Ordered merchandise for electrical department with annual sales in excess of $9 million.
  • Promoted to lead day-to-day cosmetic department operations generating $4M in annual sales.
  • Managed department with 15 sales associates and $1.5 million in annual sales.
  • Increased annual sales by 7.8%, improving product merchandising and store placement
  • Prioritized tasks to set up annual sales by deadlines.
  • Combined annual sales of $10 million dollars.
  • Generated monthly and annual sales reports.
  • Achieved 5.8% and 7.9% annual sales increases in 2009 and 2010.
  • Achieve monthly, quarterly, and annual sales plan by 110%+
  • Increased annual sales by 16%-25% over prior year.
  • Exceeded Annual Sales Plans: 2.5Mil.

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28. Stock Levels

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Here's how Stock Levels is used in Assistant Department Manager jobs:
  • Communicate business opportunities that include line performance, stock levels and team motivation/recognition.
  • Communicated business opportunities that include line performance and stock levels with Counter Managers.
  • Monitored and documented inventory stock levels for future orders.
  • Managed and scheduled associates, merchandised product displays, ensured food safety, maintained product stock levels, provided customer service.
  • Ensured that appropriate stock levels were maintained, through communication with corporate buyers as well as directly contacting outside vendors.
  • Train business managers on profit and loss statements, productivity, and stock levels, and time management.
  • Communicated with the buying office to ensure on hand stock levels and product availability for the customer.
  • Implemented all appropriate inventory management techniques to project and react to stock levels.
  • Communicated with buyers to monitor stock levels and the validation of price changes.
  • Follow company core standards and maintain stock levels and presentation.
  • Managed stock levels and making key decisions about stock control.
  • Partner with the Inventory Manager to ensure in-stock levels.
  • Maintained stock levels on the sales floor.
  • Ensured stock levels were adequate.
  • Maintained inventory and stock levels.
  • Establish relationships with vendors to ensure proper stock levels, plan product trainings and sales classes.

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29. Special Events

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Here's how Special Events is used in Assistant Department Manager jobs:
  • Designed corporate presentations for meetings and special events.
  • Organized and co-hosted department-wide special events.
  • Develop a Special Events calendar and implement, along with merchandising objectives, with in-store selling teams.
  • Partnered with local artists to provide personalized products for top customers during special events for the holidays.
  • Set floor for special events and constantly re-merchandised the floor when new merchandise was brought in.
  • Assist with execution of sale and special events within our department as well as other departments.
  • Developed sales goals and special events, interviewed, hired and trained new staff.
  • Work with agencies and staff to plan, review, and implement special events.
  • Planned and Coordinated advertising campaigns, sales promotions, and special events.
  • Trained sales teams on educational products at seminars and special events.
  • Attended vendor meetings daily planning special events to promote sales.
  • Helped to create schematics for floor moves and special events.
  • Plan and manage special events to produce extra sales volume.
  • Coordinated Special Events in collaboration with the fashion office.
  • Prepared for holiday and special events.
  • Managed student staff of seven Serves as public relations co-chair for total of 11 special events and meetings pertaining to department.
  • Managed staff of 50 employees Trained employees to handle day-to-day sales and special events.
  • Increased net revenue in fundraising department by soliciting $50,000 in annual sponsorships and cultivating non-profit donors for special events.

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30. Phone Calls

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Here's how Phone Calls is used in Assistant Department Manager jobs:
  • Conduct incoming and outgoing phone calls to coordinate field work, invoicing, or data entry inquiries.
  • Provide excellent customer service during and after sale via email, text, and phone calls.
  • Answer telephone calls from potential customers who have been solicited through advertisements.
  • Make phone calls; send out letters in attempt to collect.
  • Schedule appointments, file customer interaction, and answer phone calls.
  • Answered incoming phone calls and directed them to departmental staff.
  • Followed up with customers via email and phone calls.
  • Answered and managed phone calls while greeting clients.
  • Handle phone calls including guest complaints.
  • Answer incoming phone calls and emails.
  • Answered customer service phone calls.
  • Trained employees Entered orders Figured Outside warehouse adjustments Handled phone calls

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31. HR

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Here's how HR is used in Assistant Department Manager jobs:
  • Generated sales through optimized visual merchandising, inventory availability, and personalized assistance.
  • Assisted department manager in ensuring accurate inventory management and achieve shrinkage goals.
  • Maintained accurate inventory and monitored and achieved shrinkage goals.
  • Complete daily department maintenance responsibilities through stock work, necessary cleaning, price markdowns, stock transfers and re-merchandising.
  • Maintained an orderly system for planning, coordination, follow-through, and completion of tasks.
  • Organized and directed 20 continuing education and team building sessions throughout the academic year.
  • Team department management of at least four people in two departments for three years.
  • Assist in building a strong team through positive, proactive, communication.
  • Educate guests on the many varieties of marine life throughout the venue.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Partner with Loss Prevention with manager shrink and merchandise loss.
  • Minimized F&B costs through accurate inventory planning.
  • Lead change effectively, supporting others through process.
  • Developed a strong sales record through effective merchandising.
  • Supervised two to three registered technicians.
  • Position included planning and supervising philanthropic events.
  • Owned department training and development Responsible for department operations to include shrink, labor costs, supplies etc.
  • Created tracking system in order to help to reduce shrink at current location by 15%.
  • Focus is customer service Influencing results through my team and department goals
  • Filled in as a cashier during christmas time

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9 HR Jobs

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32. Weekly Basis

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Here's how Weekly Basis is used in Assistant Department Manager jobs:
  • Merchandised sales floor on a weekly basis based on new merchandise and business producing a $3M yearly volume.
  • Distributed supply shipments to all on and off island campuses on a weekly basis utilizing generated weekly reports.
  • Set and exceed goals for my self and sales team on a daily and weekly basis.
  • Tracked weekly purchases to sales on a weekly basis to ensure budgets are being met.
  • Communicated with buyers on a weekly basis to ensure a well stocked counter.
  • Presented new product and brands to store management team on a weekly basis.
  • Coach and counsel employees with low productivity and quality on a weekly basis.
  • Meet and participate in department manager meetings on a weekly basis.
  • Merchandised the two floors upon new apparel arrival on weekly basis.
  • Complete multiple supply and product orders on a weekly basis.
  • Created budget for employee hours on a weekly basis.
  • Forecast the production of commodities on a weekly basis.
  • Adhere and implement new strategies on a weekly basis.
  • Conduct Performance Improvement Audits on a weekly basis.
  • Key Results: Developed a sense of customer service, had to deal with frustrated customers on a weekly basis.
  • Achieve and exceed sph sales goals on a daily and weekly basis as set by management.
  • Coordinated directly with the outposts and national movie theatres on a daily/weekly basis.
  • Reset products to current promotional planograms on a weekly basis.

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33. Personal Trade

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Here's how Personal Trade is used in Assistant Department Manager jobs:
  • Developed personal trade by fostering relationships and delivering a high level of service.
  • Build personal trade by developing and maintaining relationships with customers.
  • Assist the Department Manager in developing employees to deliver outstanding customer service, develop personal trade, and meet sales goals.
  • Managed and coached salespeople to build and maintain personal trade, in order to meet or exceed their sales goals.
  • Coached and supported salespeople to build relationships with customers, increase personal trade, and grow paychecks.
  • Track record of successful results, for example, strong productivity, personal trade, etc.
  • Supported and coached salespeople to be stronger sellers and to build personal trade.
  • Coach salespeople to build and maintain personal trade.
  • Increased personal trade reports by 6%.
  • Lead the #1 personal trade department based on repeat business in Nordstrom.

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34. POS

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Here's how POS is used in Assistant Department Manager jobs:
  • Helped maintain and foster a positive and motivated department by providing a productive yet comfortable work environment.
  • Maintain positive working relationships; communicate efficiently to deliver the desired outcomes.
  • Reduced postage expenses by streamlining mail management.
  • Cleaned utensils, equipment, and the storage, food preparation and serving areas for the purpose of maintaining sanitary conditions.
  • Coached and developed team how to properly service elite clientele, developing good relationships and building a positive brand image.
  • Created press releases, media kits, mock-ups of proposed titles, and promotional material related to upcoming titles.
  • Teach and coach employees on sales performance while creating a fun, positive and competitive environment in the department.
  • Reconcile payments using POS software including credit, cash, exchanges, returns and gift card purchases.
  • Utilize position as sole aluminum extrusion door frame supplier in the US to focus business development direction.
  • Meet with other managers or officers of the company to discuss possible improvements to customer service.
  • Managed and controlled firm-wide postage and client statement processing expenses ($100 million annually).
  • Provided customer service in a positive friendly manner making each customer feel special.
  • Trained and developed new associates on POS system and key sales tactics.
  • Develop positive and safe working environment for my team.
  • Exceed Department trend with a positive and motivated team.
  • Obtained consistent updates on postal regulations to effect savings.
  • Verified employees' direct deposits.
  • Rotate foods and dispose of the fresh food in the hot case and keep track of waste.
  • Process daily financial matters of the institution Process and provide daily reports on accounts receivables and tuition deposits
  • Assist customers in creating the best possible layout for their flooring and backsplash needs.

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35. Department Staff

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Here's how Department Staff is used in Assistant Department Manager jobs:
  • Monitored and managed department staffing levels to provide high quality customer service, while maintaining profitability.
  • Maintain well-organized inventory and keep department staff on track with ongoing operational duties.
  • Ensured adequate department staffing through effective scheduling according to business needs.
  • Exhibit strong communication and interpersonal skills while supervising the department staff.
  • Conducted weekly department staff development meetings.
  • Hire, evaluate, discipline and terminate Activities Department staff, - Training/ assigning duties to international, seasonal exchange students.
  • Scheduled department staff, inventory management, fork lift experience, customer service, checked in UPS and FEDX daily.
  • Helped plan over $3MM in department goal and assists department staff in closing gaps to department plan.
  • Establish work procedures or schedules and keep track of the daily work of department staff.
  • Assisted in the hiring and training of the Jewelry and Watches department staff.
  • Managed a department staff of nine individual's in the manager's absence.
  • Completed department schedules and monitoring department staffing levels, making changes when needed.
  • Coordinate with department staff for training and supervision of employees.
  • Supervised staff when department staff when manager was not present.
  • Evaluated, motivated and challenged department staff.
  • Developed weekly work schedules for department staff.
  • Managed Hardware Department staff, customer service of Menard's guests, merchandising of products and inventory management.
  • Assist in training of department staff by reviewing and revising orientation products and learning needs.
  • Inventory for merchandise and trades Training and managing Receiving department staff team
  • Managed and coordinated Export Department traffic activity over 10 state region Introduced new and revised services to department staff.

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36. Powerpoint

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Here's how Powerpoint is used in Assistant Department Manager jobs:
  • Created PowerPoint Presentations to lead management staff meetings.
  • Performed complex research and compilation of data for dissemination company-wide in books, memos, spreadsheets, PowerPoint and other formats.

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37. Department Operations

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Here's how Department Operations is used in Assistant Department Manager jobs:
  • Assisted with Emergency Department operations; auditing, staffing, clinical training/education, accreditation readiness and compliance with regulatory standards.
  • Reorganized textbook department operations resulting in an increase of sales and a reduction of returns and inventory levels year-over-year.
  • Assisted manager with department operations.
  • Oversee all department operations including sales, goals, scheduling, hiring and recruiting, training, opening and closing procedures.
  • Assisted in daily department operations, assigned daily coverage for sales associates, Handled customer concerns and returns, Floor reset
  • Assisted the Women's Dress and Casual clothing manager with day-to-day department operations.
  • Supervised a team of 20 employees and the day-to-day department operations.
  • Managed all daily department operations, customer service, and sales.
  • Work daily to streamline department operations and manage Wholesale Parts.
  • Assisted in all phases of department operations.
  • Trained new employees in all department operations.
  • Managed staff schedule Managed all day-to-day Department operations.

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8 Department Operations Jobs

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38. Entire Store

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Here's how Entire Store is used in Assistant Department Manager jobs:
  • Assigned task for entire store, followed up on tasks ensuring they are completed.
  • Acted as the manager in charge of entire store about twice per week.
  • Handled all issues throughout entire store once store manager left for the day
  • Maintained visually appealing and effective displays for the entire store.
  • Assisted in day-to-day operation of entire store.
  • Handled customer service inquiries Assisted in managing an entire store of 45; directly managed a department of four associates.
  • Maintained visually appealing and effective displays for the entire store Designed displays to make the store experience interactive and engaging.
  • Key factor of department's monthly sales goal by selling highest revenue of any assistant manager in the entire store.
  • Reorganized department within first month in management position, gaining recognition for "most improved department in entire store."
  • stayed clean and neat for easy shopping Provided excellent customer service thru out the entire store

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39. Stock Room

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Here's how Stock Room is used in Assistant Department Manager jobs:
  • Performed regular stock walks and section grading to ensure stock rooms were clean and organized.
  • Mapped out stock room in order to properly manage inventory and streamline sales process.
  • Make sure the stock room is organized and clean at all times.
  • Maintained cleanliness and presentation of stock room and kiosk production floor.
  • Managed and coordinated stock room maintenance o.
  • Keep Back Stock Room Organized12.
  • Order supplies for the stock room and office.
  • Maintain stock room and ensure adequate levels of product were available at all times.
  • Maintain the tri-level stock room.
  • Target Corporation, CA Responsible for unloading merchandise from trucks Responsible for the stock room

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40. Multiple Departments

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Here's how Multiple Departments is used in Assistant Department Manager jobs:
  • Exercised managerial authority over multiple departments, coordinating activities to achieve synergy of effort.
  • Managed multiple departments, associates and tasks while keeping a professional demeanor
  • Developed policies for Hematology/Oncology and revised policies for multiple departments.
  • Tracked and managed inventory levels in multiple departments.
  • Maintained team leadership, collaborated with multiple departments.
  • Corroborated with multiple departments regarding product merchandising to drive and maximize sales and create a more positive retail experience.
  • Promoted to Department Manager in 1992 after one year, to oversee all sales operations in multiple departments.
  • Trained in multiple departments including Produce, Dairy, Frozen, Grocery, and Front End.
  • Managed staff of 11 and multiple departments: Copy Center, Furniture, and Electronics.
  • Provided services in multiple departments and positions.
  • Adapted to multiple departments' functions such as lumber, accounts payables and receivables, electrical and hardware.

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41. Product Placement

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Here's how Product Placement is used in Assistant Department Manager jobs:
  • Accomplished improved product quality through redesigned product placement and coaching employees about acceptable product handling procedures.
  • Manage all aspects of department, including product placement, sales, signing, organization, appearance, markdowns, etc.
  • Trained employees to provide excellent customer service, increase overall sales, manage inventory and correct product placement.
  • Ensured product placement and marketing strategies to ensure visibility of product and encourage increase sales.
  • Implemented product placement on sales floor of exclusive inventory to promote product sales.
  • Validate all product placement and pricing within the department.
  • Assisted in maintaining stock room standards and product placement.
  • Arranged product displays and create diagrams for product placement.
  • Assist in merchandising and product placement to meet costumers needs Provide the best Costumer service in the industry.
  • Determined accounts product placements to increase sales and analyzed product placement to increase sales.
  • Initiated stock re-pricings and coordinated product placement to improve sales.

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42. Inventory Reports

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Here's how Inventory Reports is used in Assistant Department Manager jobs:
  • Performed stock management duties and executed inventory reports.
  • Generated monthly inventory reports for overages and shortages.
  • Created weekly sales and inventory reports.
  • Initiate and complete internal inventory reports to insure availability of goods.
  • Provided daily inventory reports for 15 facilities Generated weekly overdue tracing report to keep track of our equipment status.
  • Conduct monthly and weekly inventory reports, sales forecasting, labor budgeting and scheduling.

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43. Customer Orders

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Here's how Customer Orders is used in Assistant Department Manager jobs:
  • Fulfilled customer orders by producing quality products to desired specifications in an efficient and safe manner.
  • Filled customer orders by transferring orders to manufacturers or third-party distributors.
  • Prepared customer orders; maintained work area and equipment; assisted in other store departments.
  • Recorded customer orders and repeated them back in a clear, understandable manner.
  • Updated customer orders from start to finish in an accurate and timely manner.
  • Take customer orders for hot foods, sandwiches, and meat/veggie trays.
  • Delivered customer orders to homes and businesses within established time frames.
  • Managed 3 employees to process customer orders.
  • Welcome and receive customer orders.
  • Processed large multi-ton customer orders, organized warehouse and outgoing shipments.
  • Utilize multi-tasking skills to manage customer orders to produce successful print projects.

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44. Day-To-Day Operations

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Here's how Day-To-Day Operations is used in Assistant Department Manager jobs:
  • Assisted with day-to-day operations of retail department through purchasing product, maintaining inventory, preparing displays and marketing advertisements.
  • Completed administrative duties in a timely and professional manner, while assisting my manager in day-to-day operations.
  • Directed third-party management in day-to-day operations of a $23,000,000 portfolio of income-producing properties.
  • Administered the day-to-day operations of entire production areas.
  • Managed day-to-day operations for 4 million dollar business.
  • Assisted department leadership in the day-to-day operations of the department, ensuring company objectives were met and the store was supported.
  • Managed day-to-day operations; acted as Manager on Duty in absence of store manager.
  • Managed day-to-day operations of data entry staff of 25-30 employees.
  • assist department manager in day-to-day operations of department.
  • Manage every aspect of day-to-day operations Oversight of 7 full-time, staff; plus volunteers and college interns.
  • handled many of the day-to-day operations.
  • Assisted in overseeing day-to-day operations of the store Helped open new store in Naperville and ran the children's book department.

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45. Direct Reports

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Here's how Direct Reports is used in Assistant Department Manager jobs:
  • Recruited, coached, trained, and challenged forty(40) direct reports, including seven(7) supervisors.
  • Maintained open communication with entire team, including but not limited to, subordinates, co-workers, and direct reports.
  • Managed the Asset Evaluation Department consisting of thirty-five FTE's with supporting management team of four direct reports.
  • Assist in the management responsibilities of a $13 MM department with 70 direct reports.
  • Manage 35 direct reports and reports to the DM and Store director.
  • Set performance goals and provide evaluation feedback to direct reports.
  • Manage up to 50 direct reports at one time.
  • Managed the daily activity of 40 direct reports.
  • Managed 30+ staff including 3 direct reports.
  • Lead and manage 32 direct reports.
  • Coach and develop direct reports.
  • Managed 10 direct reports Trained new employees on how to sell Merchandising Scheduling employees

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46. Monthly Reports

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Here's how Monthly Reports is used in Assistant Department Manager jobs:
  • Resolved customer problems, issued credits, handled alteration transactions, re-ticketed merchandise and generated monthly reports.
  • Created monthly reports on electrical consumption for an array of industrial sectors and residential customers.
  • Generated monthly reports to regional merchandiser and buyers.
  • Prepare daily, weekly and monthly reports in regard to production and raw materials and department evaluations of products and materials.
  • Prepared different monthly reports on the financial situation of the company and the industry.
  • Analyzed department sales goals through daily and weekly sales and monthly reports.
  • Set schedules, ran weekly and monthly reports.
  • Prepare required monthly reports to the Board
  • Completed all monthly reports promptly.
  • Extracted sales data from daily, weekly, and monthly reports to achieve and exceed sales plan.
  • Analyze current monthly reports to create an increase in sell thru percentage, turn over, and volume.

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47. Dollar Department

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Here's how Dollar Department is used in Assistant Department Manager jobs:
  • Picked up $45,000 in additional volume upon first 3 months of start date in a $2 million-dollar department.
  • Promoted to flagship store overseeing women's designer ready to wear six million dollar department.
  • Manage bi-annual inventory for $3M dollar department to reduce and measure shrinkage and loss.
  • Assist Department Manager in overseeing a six million dollar department with 50 employees.
  • Managed staffs of up to 14 people while operating million dollar departments.
  • Assist in running a 6 million dollar department with double digit increases.
  • Manage and build a $4.5 million dollar department: Prepare sales reporting, create scheduling and deliver business reviews.
  • Managed a 12.8 million dollar department consisting of 70 employees Increased department volume by $100,000

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48. Osha

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Here's how Osha is used in Assistant Department Manager jobs:
  • Drive consistency in OSHA regulation adherence to stress the importance and priority of a clean and safe warehouse.
  • Increased the DC s Internal Audit scores and hosted an OSHA Audit with no Major findings
  • Trained new hires in proper pruning and felling techniques as well as safety practices and OSHA and Ansi standards.
  • Provide annual forklift and overhead crane training to meet all OSHA and federal requirements.
  • Investigated and recorded all accidents per OSHA and state labor regulations.

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49. Bank Deposits

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Here's how Bank Deposits is used in Assistant Department Manager jobs:
  • Cashier Management, Cash Analysis and Bank Deposits; Clearance Reviews, signage and markdowns.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Handled daily receipts, prepared bank deposits, approved checks, and ordered merchandise.
  • Balanced daily business and daily bank deposits.
  • Prepared bank deposits and daily sales reports.
  • Counted cash drawers and made bank deposits.
  • Count money and make bank deposits.
  • Called in change orders and prepared bank deposits and currency exchanges with Loomis.
  • Design and implemented customer satisfaction metrics.Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Schedule 30+ employees/Assigning Daily Tasks Stock merchandise Receive inventory trucks weekly Reset Planograms Handle money daily/Change Orders/Bank Deposits/Safe Deposits

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50. Store Policies

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Here's how Store Policies is used in Assistant Department Manager jobs:
  • Trained sales associates in sales technique, product knowledge, and department and store policies and procedures.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Trained workers in store policies, department procedures and job duties.
  • Maintained and implemented store policies and procedures.
  • Enforced store policies and procedures.
  • Assigned duties to workers and scheduled break periods, work Trained workers in store policies, department procedures and job duties.
  • Maintain knowledge of current sales and promotions, * Keep current with store policies regarding payments, exchanges and security procedures.
  • Involved in daily management routines Enforces store policies and procedures
  • Remained with store during transition from Zayre to Ames, implementing new store policies and procedures.

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Assistant Department Manager Jobs

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20 Most Common Skills For An Assistant Department Manager

Customer Service

27.5%

Sales Floor

12.9%

Sales Goals

12.8%

New Merchandise

11.8%

Inventory Control

4.9%

Product Knowledge

3.7%

Business Development

2.9%

Retail Store

2.5%

Special Orders

2.4%

Loss Prevention

2.3%

Customer Relations

2.0%

Daily Operations

1.9%

Accurate Inventory Management

1.9%

Men

1.8%

Performance Reviews

1.6%

Customer Complaints

1.6%

Department Volume

1.4%

Staff Members

1.4%

Production Goals

1.3%

Merchandise Presentation

1.3%
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Typical Skill-Sets Required For An Assistant Department Manager

Rank Skill
1 Customer Service 23.4%
2 Sales Floor 10.9%
3 Sales Goals 10.9%
4 New Merchandise 10.0%
5 Inventory Control 4.2%
6 Product Knowledge 3.2%
7 Business Development 2.5%
8 Retail Store 2.2%
9 Special Orders 2.1%
10 Loss Prevention 2.0%
11 Customer Relations 1.7%
12 Daily Operations 1.6%
13 Accurate Inventory Management 1.6%
14 Men 1.6%
15 Performance Reviews 1.4%
16 Customer Complaints 1.4%
17 Department Volume 1.2%
18 Staff Members 1.2%
19 Production Goals 1.1%
20 Merchandise Presentation 1.1%
21 Guest Satisfaction 0.9%
22 Data Entry 0.9%
23 Company Standards 0.8%
24 Company Policies 0.8%
25 New Associates 0.7%
26 Weekly Schedules 0.6%
27 Annual Sales 0.5%
28 Stock Levels 0.5%
29 Special Events 0.5%
30 Phone Calls 0.5%
31 HR 0.5%
32 Weekly Basis 0.5%
33 Personal Trade 0.5%
34 POS 0.5%
35 Department Staff 0.5%
36 Powerpoint 0.5%
37 Department Operations 0.5%
38 Entire Store 0.5%
39 Stock Room 0.4%
40 Multiple Departments 0.4%
41 Product Placement 0.4%
42 Inventory Reports 0.4%
43 Customer Orders 0.4%
44 Day-To-Day Operations 0.4%
45 Direct Reports 0.3%
46 Monthly Reports 0.3%
47 Dollar Department 0.3%
48 Osha 0.3%
49 Bank Deposits 0.3%
50 Store Policies 0.3%
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84,350 Assistant Department Manager Jobs

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