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Assistant director of admissions skills for your resume and career

15 assistant director of admissions skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Maintained customer service standards through communications and personal interaction with regional area districts, schools, administration and students.
- Maintained a customer service oriented relationship to ensure student satisfaction with the difficult process of financing their education.
2. CRM
CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.
- Implemented CRM / Cloud-based systems to ensure expeditious and accurate processing of documents and communications.
- Designed and implemented a new event registration and communication system with our CRM developers.
3. Admissions Process
Admissions process is the act or process of admitting someone. The admission process is based on the submission of written applications and supporting documents. From the first inquiry made about a college - information gathering, application filing, the admission decision, presentation, matriculation to enrolling for the school year. Especially for schools with competitive admissions, the admissions process requires a lot of time and effort.
- Provided the vision, leadership and effectiveness of the admissions process through a variety of administrative functions and information management processes.
- Communicated extensively with parents and potential students, providing information on the admissions process with a focus on education and advisement.
4. Financial Aid
Financial aid refers to cash released to an educational institution to help a student pay the school fee. The issuance of financial aid, whether scholarships, grants, or loans, aims to make access to education affordable to all students irrespective of their backgrounds.
- Enrolled new students into various academic programs, scheduled their orientation/academic testing/financial aid appointments, and assisted with new student orientation.
- Initiate communication within the enrollment management division to include Registration and Records department, Financial Aid department, and Admissions department.
5. Student Recruitment
Student recruitment is the practice of finding, encouraging, and recruiting potential students from within or outside an institution -- colleges, or universities in a timely and cost-effective manner.
- Completed student enrollment forecasts for admissions head and developed student recruitment campaigns utilizing interactive materials and programs that attracted qualified candidates.
- Meet and exceed quarterly plans focusing on new business development, student recruitment and enrollment conversions for proprietary education.
6. Excellent Interpersonal
- Exude excellent communication skills Excellent interpersonal skills with both faculty and students.
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Enrollment Management refers to the strategies and procedures many universities and colleges employ to fulfill a variety of enrollment goals. The enrollment goals differ by university, however managing who is enrolled determines how financial aid is distributed and what the price of admissions will be.
- Conducted data analysis to determine targeting strategies and recruiting areas, used Enrollment Management Software.
- Supervised and coordinated the overall planning and development of University's enrollment management/operational system.
8. Recruitment Efforts
- Assist the Director of Admissions by developing accurate crystal reports regarding yield-to-retention ratio from recruitment efforts.
- Collaborate with UCAP Executive Director to ensure successful implementation of marketing and recruitment efforts.
9. Open Houses
The term open house refers to a state or period when a house or a building is free for potential buyers to visit. Open houses serve as an attraction spot for buyers interested to purchase the property. Realtors and sellers provide frequent tours and walkthroughs of the house for the potential buyers that helps them in making an offer for the property.
- Assist with proposal and execution of graduate marketing events, including open houses, individual visitation programs and other promotional opportunities.
- Organized and conducted admissions events including open houses, educational fairs, and territory recruiting events.
10. Recruitment Strategies
- Research and utilize innovative recruitment strategies to increase candidate pool such as personally developed referrals through networking, and employee referrals.
- Helped to develop recruitment strategies, communication with high school counselors/teachers, application review, on-campus interviews and telephone follow-up.
11. Student Services
- Provided students, parents and educators with appropriate educational programs, expected outcomes, student services and financial considerations.
- Consulted student candidates and parents on educational program offerings, expected outcomes, student services and financial considerations.
12. Conduct Interviews
Conduct interview is the ability of an individual - the interviewer, to communicate formally or face to face with someone from whom the interviewer is gathering information. The interviewer controls the order of the questions and can ensure that all questions are answered. The purpose of conducting interview is to be able to assess the suitability of the candidate being interviewed for a specific position.
- Schedule and conduct interviews, manage enrollment, and determine appropriateness of candidates for admission based upon career goal compatibility.
- Schedule and conduct interviews of candidates for admissions using specified guidelines and counseling procedures to determine program and qualification appropriateness.
13. Recruitment Events
- Implemented and coordinated college recruitment events, while participating in appropriate recruitment and enrollment activities for prospective students.
- Assist in coordinating undergraduate admissions on-campus and off-campus recruitment events-luncheons, dinners etc.
14. Educational Programs
An educational program is a program primarily concerned with the provision of education, including but not limited to early childhood education, primary and secondary education, post-secondary education, special education, vocational training, career and technical education, education for adults, and any program managed by an educational agency or institution.
- Advise students on educational programs; accurately and completely explain educational programs and projected outcomes to students and parents.
- Represented the University as a key facilitator disseminating information about educational programs and enrollment opportunities to college bound students.
15. Admission Decisions
- Scheduled screening appointments for applicants and enrolling students while also evaluating and executing admission decisions on applicant files.
- Read, interpreted, and evaluated student academic credentials and disability documentation in order to make admission decisions.
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List of assistant director of admissions skills to add to your resume

The most important skills for an assistant director of admissions resume and required skills for an assistant director of admissions to have include:
- Customer Service
- CRM
- Admissions Process
- Financial Aid
- Student Recruitment
- Excellent Interpersonal
- Enrollment Management
- Recruitment Efforts
- Open Houses
- Recruitment Strategies
- Student Services
- Conduct Interviews
- Recruitment Events
- Educational Programs
- Admission Decisions
- Community Colleges
- Enrollment Process
- Scholarship
- Data Collection
- Training Sessions
- Graduate Programs
- Student Enrollment
- Academic Programs
- Orientation Program
- Campus Recruitment
- Product Knowledge
- Federal Accreditation
- Ambassadors
- Community Events
- Career Fairs
- Social Justice
- Statistical Reports
- Student Retention
- Regional Presentations
- Outbound Calls
- School Fairs
- In-Person Contacts
- Financial Considerations
- School Administration
- Develop Strong Relationships
- Generate Interest
- Corporate Resources
- Lead Management
- Fine Arts
- Standardized Testing
Updated January 8, 2025