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Become An Assistant Director Of Operations

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Working As An Assistant Director Of Operations

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $134,540

    Average Salary

What Does An Assistant Director Of Operations Do At Northwestern University

* Management of Program Assistants and Interns
* Supervises two front office program assistants (PA4) and multiple interns, including responsibility for ensuring:
* Appropriate operating procedures are consistently applied.
* Processes are maintained and continuously improved upon.
* Supervision of inventory management for department.
* Staff and interns have appropriate knowledge, skills, and abilities to deliver excellent support.
* Timesheets are accurate and office coverage is adequate.
* Problems and/or concerns raised by both internal and external stakeholders are resolved.
* Scheduling
* Partner with Senior Director of Operations to assign a program manager to each Executive Education program, while striving to achieve consistency with repeat programs and a balanced distribution of program days within each program manager’s portfolio.
* Manage internal departmental tracking of program assignments and program days.
* Manage program manager assignments in Cvent and communicate changes to tech team as needed.
* Program Management
* Actively manages programs and completes standard program manager responsibilities with a reduced allotment of days in program portfolio.
* Additional Responsibilities
* Oversees implementation and maintenance of standard operating procedures .
* Educating and assisting team member compliance in all procedures.
* A thought leader for process improvements.
* Assist in the interviewing, training, and onboarding of team members.
* Working with Senior Director and team members, assists in the initiation and management of special projects.
* Acts in absence of the Senior Director of Operations, Executive Education.
* Performs other duties as assigned

What Does An Assistant Director Of Operations Do At Washington Metropolitan Area Transit Authority

* _
* This position is responsible for effective leadership, guidance, and organization and staffing of Bus Service Operations.
* This position is also responsible for planning, scheduling, managing, coordinating and directing service activities to include management of operations customer service issues; division operations; and bus cleaning.
* This position reports directly to the Director of the department with a dotted line reporting relationship to the Managing Director advising concerning operations, practices, procedures, policies and strategies.
* The incumbent develops, modifies and implements field operating procedures and techniques as necessary, to ensure operations are conducted efficiently, safely, and in conformation with accepted transit practices.
* The incumbent coordinates ride quality and bus maintenance system-wide.
* The incumbent also has considerable latitude for independent judgment and action within guidelines established by the Director.
* This is a senior level management and administrative position of a difficult and complex nature.
* Provides leadership, direction and supervision over activities in the following areas: operations and maintenance, customer service and division operations including bus yards, towers, terminals, road supervision functions and ride quality.
* Interfaces with customers or customer advocacy groups to address service, safety or cleanliness issues.
* Maintains an extremely high level of technical knowledge and understanding of state-of-the-art technology to manage and resolve difficult and complex problems.
* Directs, establishes, and promulgates operating rules and regulations; assists in planning and development, management and implementation of policies; ensures enforcement of safety policies and programs; ensures adherence to Bus Transportation Quality Control Plan standards; reviews problems or potential problem areas to ascertain need for changes; develops scheduling and control procedures for bus services; directs and coordinates all bus service operations work both within and external to the office.
* Prepares and manages the development and implementation of various operating plans and schedules, to include the implementation of contingency plans in the event of an emergency, special event and weather related operational problems.
* Ensures personnel are properly trained and appropriate equipment is available to respond timely to rectify problem(s) and restore normal operations; ensures operation of bus system is maintained to the highest standards and in accordance with all applicable codes.
* Evaluates, analyzes and monitors performance of bus and customer service operations for entire segment of system gathered from all sources.
* Makes frequent field inspections to observe operations and recommends corrective action to be taken to increase efficiency and effectiveness.
* Manages Bus operations in an effective manner to produce the highest on-time performance, headway adherence, and customer satisfaction.
* Implements sound employee relations and practices within the parameters of the Authority's Personnel Manual and union contracts.
* Manages, directs and supervises subordinate staff to include recommending applicant selection, administering disciplinary actions, resolving grievances, assigning duties, directing work, establishing performance goals, conducting performance evaluations in accordance with established Authority guidelines and procedures, reviewing and authorizing leave requests and time and attendance, and ensuring appropriate subordinate training is provided.
* This includes ensuring adequate levels of trained personnel are available to perform the required Field Transportation functions.
* Plans, coordinates, directs, and manages budget preparation and execution for Bus operations.
* Assists in managing all BUS field operations’ activities to ensure activities are accomplished safely, efficiently, economically, and in conformance with assigned mission, goals and objectives.
* Provides required Bus operations support for start-up activities, contractor operations, car acceptance and testing activities.
* Attends and participates in high level meetings, hearings and planning sessions, inside and outside the Authority, to carry out the functional responsibilities of Bus operations.
* Prepares and presents oral and/or written reports/recommendations as may be appropriate to identify problems, trends and other concerns and related corrective actions.
* The above duties and responsibilities are not intended to limit specific duties and responsibilities of any particular position.
* It is not intended to limit in any way the right of supervisors to assign, direct and control the work of employees under their supervision

What Does An Assistant Director Of Operations Do At Johns Hopkins University

* Performance Management_
* Establish work requirements, classify positions, supervise and evaluate campus staff including full-time university employees, full-time contract security guards, contract porters and student workers.
* Ensure workplace safety issues are reviewed, resolved, and communicated to ensure a safe and healthy workplace and reduction in work related absences.
* Coach and train employees on Astra, SAP, ISIS, 25Live and Campus Operations best practices and procedures.
* Develops customer service goals and objectives for the Campus Operations department.
* Provide expectations that are clear, well communicated and relate to the goals and objectives of the department and the Carey Business School.
* Follow the guidelines established by the Carey Business School to evaluate employees and meet deadlines.
* Facility Operations Management_
* Responsible for overall management of major facility and operational needs for the Carey Business School (Washington DC and Baltimore, Harbor East location).
* Serves as lead resource on a complex range of student and faculty service matters and supervises overall Center response to inquiries and requests.
* Advises and recommends to management operating policies that improve the effectiveness and efficiency of the WDC center and Harbor East location.
* Collaborates closely with academic department staff, coordinators, faculty, and advisors to resolve issues and make improvements as needed.
* Maintains open communication with the various liaison offices, students and faculty within the Carey Business School and JHU community.
* Maintains working knowledge of programs and policies.
* Collaborative coordination with HR, IT and Telecom for new hire space preparation and internal relocations.
* Negotiates contracts with vendors, service representatives and contractors to ensure comparable rates.
* Oversees department budget; responsible for approval of charges to the department budget; reconciles monthly budget reports and annual budget projections.
* Adjust work hours and/or location to meet the operational needs of the school.
* Works with JHU Real Estate and Facilities to ensure campus facility is in compliance with the local fire and safety codes and JHU building standards.
* Creates and updates standards for WDC contract security officers and provides guidance on generating and distributing incident reports based on events.
* Oversees and schedules staff for the opening and closing of the WDC facility.
* Manages the WDC campus budget and Harbor East campus budget, including reviewing and processing all invoices and expenditures for payment.
* Identifies and resolves expenditure discrepancies and monitors for unusual cases.
* Coordinates with the Office of Information Technology Operations to ensure student, faculty and staff IT needs are fulfilled in the most efficient and expedited manner.
* Provides recommendations regarding specific needs.
* Coordinates with other JHU schools for additional classroom space outside the Carey Business School campus center as needed.
* Reports maintenance issues to building facilities management.
* Work with property manager to ensure we are in compliance with building expectations based on lease and tenant rules.
* Responsible for maintenance and upkeep of furniture which includes design, layout and purchasing of new furniture.
* Coordination of maintenance and upkeep of center by performing renovations as needed.
* Administration_
* Develops, modifies and implements office procedures to support and enhance administrative operations.
* Responds to student concerns.
* Screens and researches issues for review and action by the appropriate department.
* Drafts original correspondence to address student issues/concerns.
* Oversees the development and updates to faculty information welcome packets which includes operating procedures, parking information, etc.
* Oversees classroom scheduling for courses and other faculty related needs.
* Coordinates space availability with the Registrar’s Office and provide full support in scheduling efforts.
* Serve as ASTRA liaison for Carey Business School, by attending meetings and special testing sessions for new versions.
* Serve as 25Live scheduling system resource for Carey Business School, by attending meetings, special trainings, testing sessions and conferences as well as providing training to staff both inside and outside the department.
* Work with the J card office to improve and update processes and procedures for card distribution and making sure we are utilizing the most recent technology provided by the J
* Card system.
* Other Projects as Assigned_
* Qualifications

What Does An Assistant Director Of Operations Do At University of Virginia

* Prospect management
* Partners with frontline fundraisers in creating, building, and managing portfolios and a robust prospect pipeline to support fundraising goals and objectives.
* Provides data, research, and historical context to enhance the collaboration of development officers in creating strategic partnerships for the identification and cultivation of principal, major, and annual gift prospects.
* Prospect Development
* Proactively identifies, evaluates, and monitors prospects through the continuous review and analysis of business publications, online services, annual questionnaires, internal data, and other sources.
* Identifies individual, corporation, and foundation prospects to serve as volunteers, board members, and support ongoing Darden priorities and fundraising goals.
* Synthesizes data and other critical information to be used in creating fundraising strategies.
* Prepares concise written reports that include detailed biographical information, giving trends and analysis, fully developed financial analysis (net worth/asset analysis) and estimated giving capacity.
* Analytics/Data Integrity/Other
* Ensures all data is managed with the highest level of sensitivity and maintains information based on policies and procedures.
* Answers business­ related questions at all levels of the advancement community through clear, accurate presentation of data (i.e., through written and verbal communication, data presentation and visualization

What Does An Assistant Director Of Operations Do At University of Pennsylvania

* Campaign Management and Strategic Initiatives
* On behalf of the Senior Director, Campaign Operations, gather and analyze original data and draft data-driven presentations and communications aimed at DAR leadership, Trustee-level volunteers, and all fundraising and alumni relations units.
* With minimal direction from Senior Director, Campaign Operations and AVP Strategic Planning, source original content and draft strategic briefing memos for DAR leadership, the University President, and Trustees
* Working closely with the Senior Director, Campaign Operation, implement projects to support the exchange of information between the campaign office and the School and Center program
* Responsible for departmental project management, working closely with Director of Strategic Initiatives.
* Campaign Volunteers/Events
* Working closely with the Director of Strategic Initiatives, draft and coordinate communications pertaining to tour/regional event marketing
* In conjunction with the Senior Director, University Campaign Operations and Director of Strategic Initiatives, implement a strategic campaign event follow-up process in support of attendee cultivation and stewardship efforts: including drafting and disseminating targeted emails and social media messaging, and coordinating with Development and Alumni Relations Marketing and Communications (DARMAX) to manage the creation and dissemination of video and photographic content after each regional tour event
* Work with the Director of Campaign Volunteers to coordinate the Host Committee process for regional Campaign Tour events and Penn to You events
* Working with the Director of Campaign Volunteers, provide high level support for Leadership Campaign Volunteer events, including managing elements of the annual two-day Campaign Steering Committee Summit, in service to University leadership and Trustee and Overseer leaders
* With minimal direction, manage other new projects arising around volunteer communications and stewardship in the campaign

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How To Become An Assistant Director Of Operations

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 


Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Assistant Director Of Operations jobs

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Assistant Director Of Operations Demographics


  • Male

  • Female

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • German

  • Mandarin

  • Chinese

  • Russian

  • Korean

  • Italian

  • Japanese

  • Portuguese

  • Turkish

  • Carrier

  • Hindi

  • Arabic

  • Cheyenne

  • Dutch

  • Hungarian

  • Hebrew

  • Urdu

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Assistant Director Of Operations

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Assistant Director Of Operations

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Real Assistant Director Of Operations Salaries

Job Title Company Location Start Date Salary
Assistant Director of Operations Anvil Ny LLC New York, NY Sep 02, 2016 $110,000
Assistant Director of Operations Anvil Ny LLC New York, NY Feb 08, 2014 $105,000
Assistant Director of Tennis Operations Sleepy Hollow Country Club NY Apr 26, 2016 $104,350
Assistant Director-Data Operations Moody's Analytics, Inc. San Francisco, CA Aug 26, 2016 $89,856
Assistant Director of Operations Golden Road Motor Inn Reno, NV Nov 09, 2016 $85,000
Assistant Director-Men's Ice Hockey Operations Northeastern University Boston, MA Jul 01, 2015 $62,547
Assistant Director of Operations/Programs YMCA of The Triangle Area, Inc. Arapahoe, NC Jul 17, 2014 $60,704
Assistant Director of Operations Board of Regents of The University of Nebraska Lincoln, NE Feb 17, 2014 $60,000
Assistant Director of Operations Efficient Restaurant Management, LLC Nashua, NH Oct 01, 2012 $57,350
Assistant Director of Operations and Management Northwestern University Evanston, IL Oct 01, 2009 $54,000
Assistant Director for Operations and Facilities Williams College Williamstown, MA Sep 06, 2015 $48,901
Asst Director of Operations & Program Blue Ridge Camp &Amp; Resort Inc. Mountain City, GA Nov 01, 2016 $48,700
Assistant Director, Partner Operations Team Bet Information Systems, Inc. D/B/A Survey.Com Boston, MA Sep 06, 2014 $45,000
Assistant Director of Shelter Operations (Domestic New York Asian Women's Center New York, NY May 24, 2010 $45,000
Assistant Director of Recruitment Operations Depaul University Chicago, IL Mar 31, 2010 $44,325 -
Assistant Director of Operations Efficient Restaurant Management, LLC Nashua, NH Oct 01, 2009 $41,163

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Top Skills for An Assistant Director Of Operations


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Top Assistant Director Of Operations Skills

  1. Civilian Personnel
  2. Procedures
  3. Safety
You can check out examples of real life uses of top skills on resumes here:
  • Assisted in directing 150 Military and Civilian personnel, sustaining navigation systems valued at over $3.5B.
  • Assisted Director of Club Operations with ensuring/establishing organization standards, core values, enforcing policies and procedures.
  • Review all Risk Management programs for the company with regards to safety and workman's comp.
  • Create payroll and make payments, record and monitor withholding.
  • Directed the business development division including direct supervision of employees, software evaluation and program development.

Top Assistant Director Of Operations Employers

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