Automatically apply for jobs with Zippia

Upload your resume to get started.

Assistant director of operations skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Karen Kus,

Nina Woodard

Assistant director of operations example skills

Below we've compiled a list of the most critical assistant director of operations skills. We ranked the top skills for assistant directors of operations based on the percentage of resumes they appeared on. For example, 17.2% of assistant director of operations resumes contained customer service as a skill. Continue reading to find out what skills an assistant director of operations needs to be successful in the workplace.

15 assistant director of operations skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how assistant directors of operations use customer service:

Developed and recommended a customer service action plan based on best practices and performance-based management principles to improve service levels.
Position provides orientation to new hospital staff for the Quality/Risk/Safety Departments and provides customer service training for hospital staff.

2. Patients

Here's how assistant directors of operations use patients:

Performed assessments on new patients to determine necessity and qualification for non emergency stretcher transport.
Provided translating and interpreting assistance to the Spanish-speaking patients.

3. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how assistant directors of operations use oversight:

Provided daily supervision of operations and program oversight, related to foster care and adoption service provisions.
Provided daily oversight of the college fiscal and administrative business operations ensuring compliance with federal/state/university guidelines.

4. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how assistant directors of operations use human resources:

Managed Human Resources and administrative departments to ensure compliance with directives on personnel evaluations, awards, and financial documentation.
Organized and maintained agency human resources and operating policy and procedures.

5. Project Management

Here's how assistant directors of operations use project management:

Demonstrated stellar project management skills in leading a variety of special distribution initiatives, resulting in promotion to Assistant Director.
Specialized in problem solving, conflict resolution and project management.

6. Direct Supervision

Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.

Here's how assistant directors of operations use direct supervision:

Directed the business development division including direct supervision of employees, software evaluation and program development.
Assigned and verified completion of corrective and preventive maintenance, as well as provided direct supervision of more than 75maintenance personnel.

Choose from 10+ customizable assistant director of operations resume templates

Build a professional assistant director of operations resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your assistant director of operations resume.

7. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how assistant directors of operations use payroll:

Prepare quarterly Business Activity statements process monthly payroll using quick books.
Processed audit information/donations, updated payroll information, revised employee handbook

8. Professional Development

Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.

Here's how assistant directors of operations use professional development:

Planned, coordinated and implemented professional development programs, seminars and workshops for administrative and District staff.
Maintain professional affiliations and enhance professional development to maintain current knowledge of trends and developments.

9. Facility Management

Here's how assistant directors of operations use facility management:

Organized football operations information and schedules in conjunction with marketing, facility management and development teams.
Managed projects assigned to classified technicians regarding inventory, maintenance, and facility management.

10. Direct Reports

Here's how assistant directors of operations use direct reports:

Developed and managed direct reports assigned to clinical Performance Improvement and Training & Development.
Train direct reports/staff of eight ensuring efficiency and accurate processing.

11. PowerPoint

Here's how assistant directors of operations use powerpoint:

Position requires proficiencies in Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint and Microsoft Publisher.
Supported new business development by planning seminars, preparing PowerPoint presentations, and conducting research on prospects.

12. NCAA

Here's how assistant directors of operations use ncaa:

Reported on inventory sales and availability; ensured ongoing compliance with NCAA regulations.
Ensured that all student-athletes and coaches participating in the league complied with all NCAA rules and sanctions.

13. Performance Reviews

Performance reviews refer to the official evaluation of a worker's performance done by the manager. The evaluation then helps the superior identify the worker's strengths and weaknesses and offers valuable feedback to help him overcome his shortcomings. This assessment also helps a worker set a future goal for himself and identify ways to better his future performance. Performance Reviews may be done on a monthly or yearly basis, depending on the company.

Here's how assistant directors of operations use performance reviews:

Developed employees through institution of bi-monthly staff meetings and conducted quarterly work performance reviews.
Implemented performance reviews once a month to ensure product quality, CMIS 90% or higher.

14. Corrective Action

Here's how assistant directors of operations use corrective action:

Monitored, observed, and documented flight operations to identify hazards and determine necessary corrective actions.
Conducted internal control and quality assurance inspections, reported deficiencies and suggested plans for corrective action.

15. Staff Development

Here's how assistant directors of operations use staff development:

Recruited new personnel and fostered staff development.
Developed a Billing Training program that focuses on staff development to work OCE edits timely and efficiently.

5 Assistant Director Of Operations resume examples

Build a professional assistant director of operations resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your assistant director of operations resume.

Create my resume

Build a professional resume in minutes using this template.

What skills help Assistant Directors Of Operations find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on assistant director of operations resumes?

Karen Kus

Assistant Director of Career Services, SUNY Potsdam

Employers hiring candidates with a history degree are seeking transferable skills that can be applied in various roles and settings. These skills include writing, communication, research, organization, computer-based skills, and problem-solving. The best thing a candidate can do to increase marketability is to elaborate on how they obtained or utilized those skills, rather than simply listing them. Employers need to have an understanding of how you made use of your skill and what results came from your actions. Make these skills shine on your resume by giving them substance.

What assistant director of operations skills would you recommend for someone trying to advance their career?

Nina Woodard

Senior Career Development Specialist, Belmont University

For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.

What type of skills will young Assistant directors of operations need?

Craig Nathanson Ph.D.

Adjunct Lecturer, Sonoma State University

I see the essential human skills gaining importance to build a new post-covid work life. These include creativity, leading and working in teams, writing, speaking, being self-aware, and lowering bias and networking; career branding as critical areas for graduates to focus on now.

What technical skills for an assistant director of operations stand out to employers?

Dr. Mary Kern Ph.D.

Associate Professor, Zicklin School of Business at Baruch College - City University of New York

- Clearly, the ability to use different forms of communication technology has become key, and as these forms evolve rapidly, employers are look for an ability to adapt, adopt, and teach them to their colleagues.

- Evidence-based management and decision-making are playing a much larger role in organizations, and thus the ability to work with quantitative data to understand situations and to help make decisions is crucial.

What soft skills should all Assistant directors of operations possess?

Steven Bauer

Visiting Professor of Marketing, Pepperdine University, Seaver College

The new hybrid world will make leading teams more challenging. This reality will put a premium on interpersonal skills. When the NASA astronaut, Richard Arnold, spoke at Pepperdine in 2019, he mentioned that team building was the single most important ability undergraduates could develop to become a good astronaut. The same holds for graduates wanting to go into business, particularly in the post coronavirus era. As part of their skills in this area, graduates will also need to be able and committed to addressing issues in the areas of diversity, equity and inclusion.

Do you want to know more?

List of assistant director of operations skills to add to your resume

The most important skills for an assistant director of operations resume and required skills for an assistant director of operations to have include:

Customer Service
Patients
Oversight
Human Resources
Project Management
Direct Supervision
Payroll
Professional Development
Facility Management
Direct Reports
PowerPoint
NCAA
Performance Reviews
Corrective Action
Staff Development
Data Analysis

HVAC
Facility Maintenance
Strategic Plan
Training Programs
Performance Evaluations
Front Desk
Office Operations
Event Planning
Business Operations
Combat
Ticket Sales
KPI
Inventory Control
Overall Management
Financial Statements
Customer Complaints

Technical Assistance
Operational Functions
A/P
FAA
Square Feet
Data Collection
Medicaid
Disciplinary Actions
Inventory Management
Facebook
Travel Arrangements
RFP
Food Preparation
USAF
Process Improvement

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse executive management jobs