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Assistant front end manager skills for your resume and career

Updated January 8, 2025
4 min read
Assistant front end manager example skills
Below we've compiled a list of the most critical assistant front end manager skills. We ranked the top skills for assistant front end managers based on the percentage of resumes they appeared on. For example, 21.6% of assistant front end manager resumes contained basic math as a skill. Continue reading to find out what skills an assistant front end manager needs to be successful in the workplace.

15 assistant front end manager skills for your resume and career

1. Basic Math

Here's how assistant front end managers use basic math:
  • Perform a basic mathematical calculation commonly used in business.
  • Perform basic mathematical calculations using a calculator/computer to accurately figure the deposit amount for the day.

2. Leadership

Here's how assistant front end managers use leadership:
  • Demonstrated success in managing the department' operations through the outstanding customer service, excellent communication and leadership.
  • Utilized leadership, problem-solving and decision making skills to manage directreports.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how assistant front end managers use customer service:
  • Managed cleanliness of store customer service area, and immediately resolved customer complaints and compliments in a professional and courteous manner.
  • Recommend equipment/staffing requirements to Service Leaders in order to improve and maintain customer service satisfaction, productivity, and efficiency.

4. Cash Handling

Here's how assistant front end managers use cash handling:
  • Front end point of contact for handling customer inquiry, trouble shooting for cashiers, scheduling and cash handling.
  • Supervised over 20 employees, performed cash handling for deposits of over $80,000 in daily sales.

5. Performance Reviews

Performance reviews refer to the official evaluation of a worker's performance done by the manager. The evaluation then helps the superior identify the worker's strengths and weaknesses and offers valuable feedback to help him overcome his shortcomings. This assessment also helps a worker set a future goal for himself and identify ways to better his future performance. Performance Reviews may be done on a monthly or yearly basis, depending on the company.

Here's how assistant front end managers use performance reviews:
  • Assist with annual performance reviews & provide one-on-one counseling & with remediation of compliance and regulatory issues.
  • Managed staffing issues: interviewing potential staff, conducting performance reviews; and organizing training.

6. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how assistant front end managers use pos:
  • Used Retail POS to process sales and cashier progress.
  • Managed other team members and help coached them , trained new hires with pos systems Book keeping

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7. Guest Service

Here's how assistant front end managers use guest service:
  • Helped set and achieve monthly inventory requirements and won awards based on the guest service, organizational skills, and teamwork.
  • Resolve guest service and product quality concerns promptly and professionally.

8. Inventory Control

Here's how assistant front end managers use inventory control:
  • Cash and inventory control, asset protection, shrink, store conditions, and performance management.
  • Assisted with inventory control and served as Liaison to Store Loss Prevention Specialist.

9. Cash Control

Here's how assistant front end managers use cash control:
  • Performed cash control and register reconciliation tasks.
  • Manage cash control for all cashiers within the front end maintaining guidelines set forth by The Fresh Market.

10. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how assistant front end managers use payroll:
  • Computerized payroll preparation and documentation including scheduling of over 200 employees.
  • Conduct Workforce Central analysis to minimize payroll variances.

11. Service Desk

The point of contact between a services provider or enterprise and the end-user is referred to as the services desk. A service desk enables businesses to effectively implement daily internal and external tasks. It also helps enterprises in communicating with their customers and tending to their requests effectively.

Here's how assistant front end managers use service desk:
  • Managed the Front End, Service Desk, Accounting office, Helping Hands employees, and Maintenance areas.
  • Ensured that service desk and media standards were met in accordance with company guidelines policy and procedures.

12. Financial Reports

Here's how assistant front end managers use financial reports:
  • Managed the store's financial reports and cash safe; counted and cashed out company's safe.
  • Regulated accounting activity, invoicing, vendor transactions, purchasing and ordering, plus pertinent financial reports and budgeting requirements.

13. Customer Complaints

Here's how assistant front end managers use customer complaints:
  • Handled front-end customer complaints and issues while providing exceptional customer service.
  • Guaranteed positive customer experiences and resolved all customer complaints quickly.

14. Excellent Guest

Here's how assistant front end managers use excellent guest:
  • Exceeded expectations of company management and executives by demonstrating both excellent guest service experience and fostering same conduct to staff.
  • Provided excellent guest service to every guest, recognized by numerous customer compliments to higher levels of management.

15. Store Operations

Here's how assistant front end managers use store operations:
  • Supervised all store personal and ensured that store operations were effectively maintained.
  • Supervised store operations and counseled employees.
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List of assistant front end manager skills to add to your resume

Assistant front end manager skills

The most important skills for an assistant front end manager resume and required skills for an assistant front end manager to have include:

  • Basic Math
  • Leadership
  • Customer Service
  • Cash Handling
  • Performance Reviews
  • POS
  • Guest Service
  • Inventory Control
  • Cash Control
  • Payroll
  • Service Desk
  • Financial Reports
  • Customer Complaints
  • Excellent Guest
  • Store Operations
  • Quality Customer Service
  • Anti-Money Laundering
  • Cash Drawers
  • Customer Satisfaction
  • Bank Deposits
  • Front End Operations
  • Loss Prevention
  • Customer Issues
  • Customer Inquiries
  • Lottery Tickets
  • Front End Associates
  • Sales Floor
  • Sales Reports
  • Sales Associates
  • Customer Relations
  • Monetary Transactions
  • Groceries
  • Store Policies
  • Guest Issues
  • Front End
  • Computer Equipment
  • Check Deposits
  • Disciplinary Actions
  • Security Rules
  • Customer Returns
  • Financial Transactions
  • WIC
  • Cash Registers
  • Employee Scheduling
  • Credit Card Transactions
  • Merchandise Returns

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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