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  • General Superintendent

    Sanjose Construction USA

    Assistant general manager job in Washington, DC

    At San Jose Construction Group, Inc we are recruiting candidates to join our team to cover Construction Superintendent positions in Washington D.C: Responsibilities: Supervise field personnel, daily/weekly schedules and construction operations. Supervise and schedule daily grading, drainage, foundations, concrete or steel structures, masonry, drywall, roofing, finishes, equipment, MEP's, site works and other miscellaneous construction activities, either self-performed or performed by subcontractors. Report to the Project Manager in charge. Provide leadership and direction to construction personnel. Manage field operations and coordinate work with other company superintendents, Project Managers and on-site Subcontractor's representatives. Play an active role emphasizing safety, quality and production, leading by example. Assist engineers and/or PMs with quantities and production sheets. Coordinate teams and crews and other work related activities to maximize efficiency. Attend weekly meetings to discuss progress. Perform additional tasks as needed. Ensure ALL assigned resources are maintained, protected, secured and utilized with maximum efficiency. Protect and enhance the public relations, image and value of the company. Understand Project and production budgets to manage personnel and equipment efficiently. Have the necessary knowledge of all required drawings and specifications. Develo or training foremen through mentoring. Assist in surveying and staking out tasks. Skills: Minimum 5 to 7 years of experience as a Superintendent on Residential and Commercial construction Projects.
    $78k-116k yearly est. 2d ago
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  • Petco Store General Manager

    Petco 4.1company rating

    Assistant general manager job in Sykesville, MD

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview The General Manager is responsible for leading through Petco's vision of “Healthier Pets. Happier People. Better World.” in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results. Position Responsibilities The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. People Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty. Attract, hire, and retain a diverse team of top talent. Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models. Create a professional environment that inspires and encourages the growth and engagement of partners. Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction. Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs. Responsible for all partner performance management in the Pet Care Center. Demonstrate and support a continuous improvement and growth mindset. Performance Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence. Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload. Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results. Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business. Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events. Process Ensures the proper health, appearance, welfare, and proper handling of all animals. Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store. Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels. Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures. Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security. Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness. Other Essential Duties MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth. PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center. Bottom line, the safety of partners, guests and pets is our #1 priority. FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork. PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment. ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment. Education and Experience In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service. Excellence in communication and computer skills are also required. Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred. A working knowledge of general business practices is highly desirable, as are strong organizational skills. A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals. Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates. #LI-LF2 Supervisory Responsibility The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services. Work Environment The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required. Contacts This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc. #PETCOGM The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. Salary Range: $52,520.00 - $85,800.00 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see ******************************************** Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help . Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.
    $52.5k-85.8k yearly 2d ago
  • Hotel Manager

    The Crescent Hotels Group 4.2company rating

    Assistant general manager job in Washington, DC

    Crescent Hotels & Resorts is searching for an experienced Hotel Manager to lead the VEN Embassy Row Hotel, a Marriott Tribute Portfolio property situated at Dupont Circle in Washington, DC. The hotel is renowned for its vibrant neighborhood, beautiful parks, historic architecture, and diverse community. At Crescent Hotels & Resorts, we value authenticity and celebrate individuality. We offer health & wellness programs, top‑class learning & development, travel discounts, and a supportive workplace where you can shine bright. Benefits Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members Responsibilities Directly responsible for overseeing all departments and resort operation. Active participation in the Central Florida Hotel/Lodging Association. Represent the General Manager in his or her absence. Encourage the Executive Committee to deal in depth with the resort's challenges and opportunities. Effectively lead the Executive Committee utilizing a participative style - using effective communication, timely coordination, problem solving and follow‑up. Maintain a high level of loyalty to the resort and the company. Regularly communicate, counsel, and assist in problem solving with each manager. Through personal leadership and example establish a friendly, courteous, service‑oriented approach to guests that is exhibited by all hotel departments. Attend forecast, yield meetings and conduct weekly meetings with each EC member. Approve all purchase orders. Attend A/R meetings. Ensure budget goals are met and/or exceeded. Ensure all paperwork needed for daily assessment of monies spent daily is correct and given in a timely fashion to Accounting. Ensure the preparation and follow up of all service measurements. Participate in Safety Committee meetings. Proven management abilities in effectively. Planning short and long‑range goals. Forecasting. Total resort profit and loss analysis. Ability to identify trends and needs areas. Ability to display professionalism in handling sensitive or confidential matters. Proven record of commitment and professional in meeting the challenges and pressures of a 24/7/365 operation. Professional image as perceived by subordinates, peers, superiors, guests and community. Possess business maturity and be profit‑oriented. Problem‑solver. Self‑starter. Stronger leadership skills. Functions well under pressure. Effective verbal and written communications skills. Consistent performer/achiever. Ability to work on multiple projects at the same time. Ability to stand work for long periods of time. Education and/Or Experience Minimum 5 years' hotel experience directing a team at a full‑service hotel. Marriott brand experience highly desired. Union experience highly desired. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Source: Crescent Hotels & Resorts #J-18808-Ljbffr
    $74k-118k yearly est. 4d ago
  • Selling Manager

    Saks Fifth Avenue 4.1company rating

    Assistant general manager job in Tysons Corner, VA

    is All About Under the direction of the Client Development Manager, the Selling Manager will be responsible for maintaining selling floor service and standards to drive sales and customer experience. The Selling Manager will coach their direct associate reports proactively and collaboratively to ensure all selling floor associates drive the appropriate key performance indicators and are strong brand ambassadors. Who You Are: Possess strong interpersonal and collaboration skills Able to work in a fast paced environment where no one day is the same Inspire others through thoughtful leadership Able to strategically come up with solutions based on research and critical thinking Drive positive outcomes through objectives and measures & monitors progress & results successfully Constantly looking for ways to improve the way things are done & comfortable with change and challenging conventions You Also Have: Proficiency in utilizing available technology, including clienteling tools and social media (social selling), and MS Office is required Must be flexible in scheduling as the business needs require evening weekend and holiday schedules Management experience and a proven track record of success managing a selling workforce and achieving results Management experience within a Customer Service environment As The Selling Manager, You Will: Coach and develop Style Advisors to build their personal brand as a fashion authority through proactive outreach including social media platforms and to broaden connections beyond client base Use social media to strengthen existing relationships and drive new client acquisition Coach Style Advisors to use clienteling tools to stay connected with the client and make targeted recommendations based on shopping history and preferences Manage on the floor to help resolve client issues and support the general running of the selling floor Ensure all clients are being helped and provided the highest level of customer service Provides a comfortable and welcoming shopping environment for the client by ensuring the ongoing maintenance of the selling floor, fitting rooms and customer areas, filling in merchandise and recovering the floor as needed Take initiative to stay informed on new merchandise deliveries in the store to maximize selling potential Hire, train and onboard new selling associates and recruit and fill any open positions with a sense of urgency In partnership with the Client Development Manager address any performance concerns in a timely manner and coach accordingly to achieve maximum productivity Ad hoc responsibilities as needed Your Life and Career at SFA: Be a part of a team of disruptors focused on stores and redefining the luxury experience Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time Associates (including medical, vision and dental) An amazing Associate discount Thank you for your interest in SFA. We look forward to reviewing your application. SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
    $98k-122k yearly est. 2d ago
  • General Manager

    Clyde's Restaurant Group 4.1company rating

    Assistant general manager job in Chevy Chase, MD

    Base Salary: $115,000 - $125,000 / year based on experience + Quarterly Bonus Potential Clyde's of Chevy Chase, part of Clyde's Restaurant Group, is hiring a General Manager. Clyde's of Chevy Chase offers the opportunity to lead one of the area's most beloved, high-volume restaurants within a stable company known for its people-first culture, work-life balance, competitive pay, and long-term career opportunities. This role is ideal for a General Manager who thrives in a complex, creatively driven operation-leading large teams, delivering exceptional guest and employee experiences, maintaining impeccable facility standards, and cultivating a vibrant, energetic bar scene. WHY JOIN THE CLYDE'S TEAM AS GENERAL MANAGER Reputable Company: Strong stability and performance. Positive Culture: Courtesy, dignity, and respect. Retirement Plans: 100% company-funded pension (vesting after 1 year) and immediate 401k participation. Bonuses: Quarterly eligibility. Flexible Schedule: 5-day work week. Career Growth: Rapid advancement opportunities. Comprehensive Health Plan: Medical, dental, vision, life, disability, telemedicine, wellness coach, and reduced rates on wellness services. Insurance: Hospital indemnity, critical illness, accident coverage. Generous Paid Time Off: Includes sick pay, medical/family leave (up to 8 weeks), special leaves (jury duty, voting, school activities for DC). Therapy Resources: Access to free behavioral and digital cognitive behavioral therapy. Dining Discounts: Half-price off-duty dining and complimentary shift meals. Convenient Parking: Available parking benefits. Employee Assistance: Legal, emotional, financial, and work/life balance support. Financial Assistance: Assistance fund for employees in need. Training & Education: Best-in-class training program and tuition reimbursement. Flu Shots & Discounts: Annual flu shots and access to thousands of exclusive brand discounts. Charity Matching: Up to $4,000 yearly. WHAT WE LOOK FOR IN A GENERAL MANAGER Hardworking, attentive, and hospitality-driven with a desire to excel and maintain the highest level of service 2-3 years' experience as a General Manager preferably in a high-volume restaurant Great verbal and written communication skills Provides guests with exceptional service and value Disciplined and firm about standards of performance, yet fair and personable in developing employees WHAT YOU WILL DO AS A GENERAL MANAGER Set engaging hospitality tone for restaurant Interview, hire, train, schedule and develop front of the house (FOH) managers and employees Work the floor hands-on by greeting guests, process checks, investigate and resolve customer complaints Interact with guests in a genuine and friendly manner to establish a personal, professional rapport Develop and manage annual financial plan for restaurant Complete performance reviews for dining room managers and employees and assign developmental goals based on observation of the employee's performance Conduct daily menu class Direct employee in safety and health prevention measures Lead and manage monthly inventory Write agendas for and conducts departmental meetings Assign service goals for the month Run weekly manager meetings Work closely with the Executive Chef in menu planning and cost control ABOUT US Since 1963, Clyde's Restaurant Group has been a leader in the DMV restaurant scene, known for exceptional guest service and fostering a positive culture for employees. Our 14 properties include Clyde's, Old Ebbitt Grill, The Hamilton, 1789 Restaurant, Fitzgerald's, The Tombs, Rye Street Tavern, Cordelia Fishbar, Hamilton Live, and Ebbitt House (opening Spring/Summer 2026). Apply now and take the first step towards a rewarding career! Even if you don't meet every requirement, we encourage you to apply. We are committed to building an inclusive team and welcome applicants from all backgrounds. Clyde's Restaurant Group participates in E-Verify. We use the federal E-Verify system to confirm that new hires are authorized to work in the United States. Click here to learn more about E-Verify and your Right to Work. Contact us at ********************* if you need any special accommodations to apply.
    $115k-125k yearly 1d ago
  • Student Housing GM: Lead Leasing & Brand Growth

    512Financial

    Assistant general manager job in Washington, DC

    A leading property management company seeks a dynamic General Manager to lead leasing, marketing, and operations for a student housing community in Washington, DC. This role requires a strategic leader who can drive occupancy, enhance brand awareness, and develop high-performing teams. Candidates should have a Bachelor's degree and at least 3 years of management experience in student housing. Join us to make a significant impact on the resident experience and grow your professional career. #J-18808-Ljbffr
    $65k-125k yearly est. 5d ago
  • General Manager - Congressional Plaza (NEW STORE)

    Gap 4.4company rating

    Assistant general manager job in Rockville, MD

    Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. What You'll Do Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators Drive profitable sales through forecasting and scheduling Manages store budget for daily operations in support of the P&L Builds highly productive teams through sourcing, selecting and developing people Accountable for team performance through coaching and feedback. Teaches and trains to build capabilities. Leads the implementation and execution of all Standard Operating Procedures and initiatives Creates an inclusive environment Implements action plans to maximize efficiencies and productivity Performs Service Leader duties Represents the brand and understands the competitors Promotes community involvement Leverages OMNI to deliver a frictionless customer experience Ensures all compliance standards are met Who You Are 3-5 years of retail experience leading others College degree or equivalent experience preferred Demonstrated ability to deliver results Ability to effectively communicate with customers and employees College degree preferred Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays Ability to travel as required Business Acumen skills Established time management skills Strong planning and prioritization skills Benefits at Gap Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Salary Range: $60,800 - $82,100 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
    $60.8k-82.1k yearly 2d ago
  • General Manager | Washington DC

    Blank Street

    Assistant general manager job in Washington, DC

    At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... As a General Manager at Blank Street, your primary responsibility will be to build a world-class business and team within your neighborhood across many verticals. You'll oversee and be held accountable to 2-5 Blank Street locations. You must be able to work independently, while also thriving in a team environment. We're looking for dynamic leaders that will motivate and inspire our teams in the stores to fulfill and represent Blank Street's goals and vision. We want our team to become part of the community's infrastructure, serving customers with passion, care, and precision. The right person for this role is a proven operator who takes pride in giving amazing hospitality experiences and influencing their team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality product through flawless execution. You empower your team to give customers exactly what they need, every day, in their way. You excel in high growth environments, thrive under pressure, are highly organized, and can handle competing priorities. What you'll own All schedules and timecards completed according to state law and local laws Responsible for the timely recruitment of super star talent for backfills, additional staff needed for seasonal peak sales trends or for new store openings in hand with our people team Owning the development and growth of your teams, while also taking care of any performance related to create and maintain a world-class team Develop meaningful ties with neighborhood businesses and people to help grow local brand loyalty and goodwill Uphold the company standard NPS scores, celebrating the positives with your teams and immediately actioning on feedback to improve Be a champion of your stores financial performance, finding ways to grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same vision Maintain operational excellence in the way of store environment, cleanliness and brand expectations, achieving company standard scores and above via our auditing platform Own all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System Ensure all locations under your leadership meet quality audit standards Own celebrating positive customer feedback and investigating any and all negative comments to ensure we are listening and adjusting where necessary Own the underlying P&L of each individual store under your management. Constantly diagnose areas of improvement and come up with creative solutions to drive better performance while ensuring you are operating within labor budgets What you'll bring 3-4 years of experience managing and leading operations in high growth hospitality/consumer brands Experience in multi-unit or multi-department management Track record scaling and managing hospitality teams Track record managing inventory and supply chain ordering Highly effective interpersonal and communication skills Hands on and highly action-oriented Excellent organizational skills and ability to perform under pressure and time constraints Deep knowledge and interest in specialty coffee Availability Requirements: Full Time: 45-50 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday) Benefits $75,000 - $85,000 / annual salary Blank Street, in good faith, believes that the posted salary range is accurate for this role in Washington DC at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity offering, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. Bonus program 15 days of paid annual leave (on top of company-observed holidays and sick time) Three health plan options, with full coverage available for two employee-only tiers Commuter benefits Parental leave Bereavement leave Exclusive access to our coveted Regulars program - yes, that means free coffee, matcha and more! Regular social outings with the team Free Blank Street swag
    $75k-85k yearly 7d ago
  • Guest Services Manager

    Goodstone Inn & Restaurant

    Assistant general manager job in Middleburg, VA

    Company: The Goodstone Inn & Restaurant Reports To: General Manager Schedule: Full-Time | Flexible schedule including mornings, evenings, weekends, and holidays Goodstone Inn & Restaurant's most valuable resource is our creative and dedicated staff. The excellence of Goodstone is built through teamwork - a select group of professionals who deliver thoughtful, personalized service and unforgettable guest experiences. As the Guest Services Manager, you are responsible for overseeing all aspects of the guest experience from arrival through departure. You lead the Guest Services team, set service standards, and ensure smooth front office operations while remaining hands-on and guest-facing. This role requires strong leadership, sound judgment, and the ability to remain calm, polished, and solutions-focused in a fast-paced luxury hospitality environment. Key Responsibilities Lead, train, mentor, and manage the Guest Services team to ensure consistent adherence to exceptional service standards. Oversee daily front office operations, including reservations, check-ins, check-outs, and guest inquiries. Hire, schedule, coach, discipline, and performance-manage Guest Services team members. Maintain expert knowledge of front office systems, including Maestro. Ensure accuracy, security, and confidentiality of all guest information and financial transactions. Collaborate with Housekeeping, Culinary, Events, and Maintenance teams to ensure seamless guest experiences. Resolve guest concerns and complaints promptly, professionally, and with sound judgment. Maintain up-to-date knowledge of room rates, packages, promotions, and revenue opportunities. Support upselling initiatives and guest experience enhancements. Work with leadership to develop guest activities, events, and experience-driven offerings. Meet regularly with the General Manager and Asset Manager to review budgets, occupancy, and operational goals. Model professionalism, accountability, and service excellence at all times. Qualifications and Skills Minimum of 5 years of hospitality experience, with leadership or supervisory experience strongly preferred. Strong understanding of front office operations and guest service best practices. Experience with hotel property management systems; Maestro preferred. Excellent communication, leadership, and problem-solving skills. Ability to multitask, prioritize, and make sound decisions in a high-pressure environment. Professional demeanor with strong attention to detail. Flexible and adaptable with a proactive leadership style. Must be at least 18 years old. Ability to work evenings, weekends, and holidays as required. Work Environment Operates in a professional hospitality setting. Regular use of standard office equipment (computers, phones, printers, etc.). Must be able to work indoors and outdoors in varying weather conditions. Must adapt to frequent changes, last-minute guest needs, and shifting priorities. Must accept constructive feedback and maintain composure under pressure. Physical Requirements Ability to stand and walk for extended periods. Ability to climb stairs and lift up to 50 pounds occasionally. Frequent use of hands and arms for handling, reaching, and operating equipment. Clear verbal communication and active listening are essential. Additional Information This job description is not intended to be an exhaustive list of duties or responsibilities. Duties may change at any time to meet the business's needs. Equal Opportunity Statement Goodstone Inn & Restaurant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Goodstone Inn & Restaurant is proud to maintain a drug-free workplace. Pre-employment and ongoing screenings for alcohol and illegal drugs may be required as a condition of employment.
    $35k-50k yearly est. 19h ago
  • Autonomous Vehicle Operations Manager

    Aceolution

    Assistant general manager job in Washington, DC

    Role: AV Manager (Autonomous Vehicle Operations Manager) The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and manage AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Qualifications 5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a managing or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Significant travel required - approximately 90% of the time across locations.
    $79k-128k yearly est. 3d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Assistant general manager job in Arlington, VA

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
    $100.5k-245k yearly 2d ago
  • General Manager

    Bartaco 4.0company rating

    Assistant general manager job in Washington, DC

    At bartaco, food is our passion. But people are our purpose. We invest in our team because our people are at the heart of what we do. We're committed to creating an atmosphere where team members can learn, develop, and succeed every day. Whether you aspire to excel in a leadership, hospitality, or culinary role, bartaco is an environment that fosters growth and helps you achieve your goals. At bartaco, we're guest-obsessed. Our mission is to create memorable moments for every guest, every time. It's who we are. We are looking for Managers to create the bartaco experience and who live and breathe our touchstones. Our culture is defined by these values and guides how we work together to create the most incredible experiences for our guests. Pride: You take pride in your work and in contributing to something special Good People: You value teamwork, treat others with kindness, and build trust with those around you Positively Intolerant: You hold yourself and your team accountable for delivering quality and consistency because our guests deserve nothing less Introspective: You're always looking to grow and improve, taking feedback as an opportunity to get better Transparent: You communicate openly and honestly, fostering a culture of trust and collaboration We Have Fun and Make People Happy: You bring energy, warmth, and a genuine smile, knowing that your positivity can brighten someone's day A brief look at what you'll do as a General Manager at bartaco: As a General Manager, you'll be a strategic leader and brand ambassador, guiding your team through our core leadership principles-role modeling, our touchstones, delivery on operational and culinary standards, and coaching and developing the team. Your role is to inspire, empower, and cultivate a strong team culture while optimizing business performance and ensuring exceptional guest experiences. You will foster a supportive, growth-oriented environment that reflects our values and connects with both guests and the community. This role requires a proven leader with a passion for hospitality, a track record of driving revenue, and the ability to inspire a high-performing team. The General Manager will oversee all aspects of restaurant operations, ensuring a culture of excellence while achieving financial goals. Oversee daily restaurant operations, ensuring seamless execution of service and operational standards Develop and mentor a team of managers and staff, fostering a culture of hospitality, accountability, and excellence Drive guest satisfaction and loyalty through 100% manager visits-engaging meaningfully with guests, creating return guests, and fostering long-term relationships Ensure teams consistently execute high standards of guest interaction, maintaining exceptional hospitality and service Demonstrate strong business acumen through managing financial performance, including budgeting, forecasting, cost control, and revenue growth Drive incremental sales through exceptional service, personalized recommendations, community engagement, and fostering guest loyalty Proven track record of driving sales growth and achieving KPI targets through strategic goal setting and local market expertise Deep knowledge of recipes and kitchen operations, collaborating with the culinary team to maintain high-quality food and beverage offerings Ensure effective delegation across the team, empowering team members, fostering ownership, and ensuring smooth operations Oversee inventory management, including ordering, receiving, tracking, analyzing AVT, detecting issues proactively, and ensuring accountability Ensure compliance with all health, safety, and company policies and regulations while maintaining the restaurant's physical condition and brand standards Plan and organize business operations, effectively communicating restaurant goals and aligning the team toward success Commit to weekly manager meetings, driving accountability, consistency, and continuous improvement Ensure daily, informative, and inspiring pre-shifts occur, keeping the team aligned and motivated Recruit, train, and develop a high-performing team, promoting teamwork, accountability, and a guest-obsessed mentality Manage and communicate effectively around rollouts, ensuring smooth execution and team readiness Act as a brand and culture ambassador for bartaco, leading community outreach and engagement while maintaining strong market awareness Mentorship, coaching, and accountability-ensuring every role contributes to exceptional service and operational excellence Perks, Benefits + Rewards, just for you: A fun work environment! Career development and advancement opportunities Competitive pay Meal discounts when dining at bartaco Paid vacation time Gym and fitness center discounts Opportunity to learn multiple languages/language education Discounted virtual pet care Medical, dental, and vision insurance Mental Health and holistic wellness support 401K enrollment and matching Requirements 3 years of restaurant experience as a General Manager A passion for hospitality and a commitment to delivering outstanding guest experiences Exceptional leadership and communication skills Experience mentoring and training hourly team members Attention to detail and problem-solving skills Flexibility to work evenings, weekends, and holidays Physical Skills: Bring an energetic hustle and positive attitude to every shift Able to tolerate long periods working on foot/standing up Able to lift and move objects up to 50 pounds Salary Description Pay: $85,000 - $90,000 yearly
    $85k-90k yearly 7d ago
  • General Manager

    Au Bon Pain 3.5company rating

    Assistant general manager job in Washington, DC

    The General Manager maintains accountability for the efficient and profitable operation of an Au Bon Pain café; the consistent delivery of "Guest First' service to all guests; the maintenance of cafe quality; the leadership and development of café employees; the creation and maintenance of an environment of trust, credibility, dignity and respect. The General Manager routinely exercises independent judgment and discretionary powers in the day-to-day performance of job duties. S/he ensures that Au Bon Pain's policies and procedures are implemented and maintained in a consistent manner. Skills & Requirements Qualifications
    $41k-57k yearly est. 7d ago
  • Operations Manager | Full-Time | CFG Bank Arena

    AEG 4.6company rating

    Assistant general manager job in Baltimore, MD

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Operations Manager reports directly to the Director of Operations. The Operations Manager will direct, supervise, and schedule aspects of operations including operations crew and housekeeping while maintaining ADA compliance and working cooperatively with other departments to assure facility readiness and smooth operation of events. This role pays an annual salary of $75,000-$85,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until April 17, 2026. Responsibilities Essential Duties & Responsibilities: Oversee operating procedures that conform to corporate standards, customized to the specific needs of the facility, and consistent with the goals and objectives of the client, facility, and corporation. Plans and coordinates a variety of facility set-ups including concerts, family shows, sporting events, ice events, trade shows, conference, and banquet configurations. Oversee housekeeping contractor in all phases, including scheduling, detail projects, etc. Assist Director of Operations with facility maintenance program (CMMS). Manage subordinate supervisors who oversee employees on the changeover team. Develop and maintain working relationships with all departments, clients, employees, and guests. Ensure operational activities remain on time and within a defined budget, including recommendations for annual capital budget for long-range repairs and improvements to the facility. Oversee hiring, scheduling, payroll and training for all changeover employees. Investigate, analyze, and resolve operational problems and complaints. Conduct periodic staff meetings to discuss procedures, problems, and enhancements. Rotate with other facility personnel to function as Manager on Duty (MOD), who maintains total responsibility and authority over all clients, staff personnel, patrons, security, and safety in assigned buildings. Ensure contractual agreements are met and clients' event requirements and changes are made in a timely fashion. Act as liaison between clients and facility contractors as needed. Inspect conversions, construction, and installation progress to ensure conformance to established specifications. Oversee materials and inventory management. Know and guarantee all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations and emergency procedures are followed. Other duties as assigned. Qualifications Required Experience & Qualifications: Bachelor's degree from an accredited four-year college or university, and three (3+) years related experience in the public assembly industry (stadiums, arenas, and/or convention centers). Minimum of 3-5 years' experience managing and training a team. Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility. Excellent ability to delegate responsibilities while maintaining organizational control of operations and customer service. Highly trained in conflict management and business negotiation processes. Strong budget development and oversight skills. Proficient in all Microsoft Office skills, including Word, Excel, PowerPoint, Outlook, etc. Ability to create and manage a collaborative and diverse workforce. Strong verbal and written communication skills, with an expert ability to present and communicate new ideas and concepts. Must be adaptable with the ability to work under pressure to meet deadlines. Ability to work non-traditional hours including nights, weekends, and holidays. Be licensed and insured to operate a motor vehicle in the United States. Preferred Qualifications Operate equipment such as light trucks, pallet jacks, forklifts, boom lifts, scrubbing machines and/or Zamboni. Possess a demonstrated knowledge of ice making and maintaining principles. Ability to read and comprehend blueprints, drawings, and other related materials. Working Conditions: Minimal Travel ( Must be able to work a flexible schedule inclusive of weekends, nights and holidays required. Working from various heights. Extensive time spent with moderate to loud noises. Frequent bending, lifting 75 pounds, sitting, exposure to multiple external elements, extensive walking through the building.
    $75k-85k yearly 5d ago
  • Operations Manager - Personnel & Staffing

    Mad Science of Washington Dc

    Assistant general manager job in Silver Spring, MD

    Mad Science of DC-Maryland-Virginia In-Person | Silver Spring, MD $80,000-$95,000 + Benefits About Us Mad Science of DC-Maryland-Virginia delivers hands-on science programs to 100+ schools, 20,000+ students, and 170+ summer camps across the region each year. Our success depends on one thing above all else: having the right instructors, in the right place, at the right time. We are hiring a senior Operations Manager to own that responsibility end-to-end. The Role This is a people-focused, execution-heavy operations role. As Operations Manager - Personnel & Staffing, you will own recruiting, hiring, staffing coverage, and instructor management across our school-year programs and summer camps. You will be the primary point of ownership for ensuring programs are fully staffed, issues are handled calmly, and instructors are supported. This role is focused on execution and people leadership, not systems redesign. What You'll Own Recruiting and hiring instructors year-round Maintaining a strong, ready staffing pipeline Staffing coverage for daily programs and peak seasons Managing call-outs, substitutions, and last-minute changes Instructor onboarding and readiness Performance conversations and people management Serving as the clear escalation point for instructor-related issues You will have real authority and ownership in this domain. What This Role Does Not Include Program or curriculum design Setting up after-school programs or summer camps Warehouse or logistics systems Redesigning operational workflows Our systems are intentionally stable. This role exists to run them well. Who This Role Is For You are likely someone who: Has managed staffing or people-heavy operations before Is comfortable making decisions under pressure Handles frequent interruptions calmly Communicates clearly and directly Values reliability, follow-through, and consistency Prefers execution over reinvention Experience in education, camps, childcare, hospitality, or multi-site operations is a plus. Why You Might Like This Role Clear ownership and authority A people-centered role with real responsibility A stable operating environment Direct impact on day-to-day success Long-term potential without pressure to constantly “rebuild” the role Benefits Health insurance Paid time off and paid holidays Employer-sponsored retirement plan Professional, supportive in-person team environment Stable, year-round full-time role in an AI-proof industry How to Apply Apply through LinkedIn with your resume and a brief note about why an execution-focused, people-operations role appeals to you.
    $80k-95k yearly 1d ago
  • Restaurant Manager

    Clyde's of Georgetown 4.7company rating

    Assistant general manager job in Washington, DC

    Base Salary: $65,000 - $75,000 / year based on experience + Quarterly Bonus Potential Ready to elevate your career with a company that values work-life balance, competitive pay, and a positive work environment? Join Clyde's Restaurant Group as a Restaurant Manager at Clyde's of Georgetown, an iconic establishment in the heart of Georgetown, renowned for its historic charm and exceptional dining. WHY JOIN THE CLYDE'S TEAM AS A RESTAURANT MANAGER Reputable Company: Strong stability and performance. Positive Culture: Courtesy, dignity, and respect. Retirement Plans: 100% company-funded pension (vesting after 1 year) and immediate 401k participation. Bonuses: Quarterly eligibility. Flexible Schedule: 5-day work week. Career Growth: Rapid advancement opportunities. Comprehensive Health Plan: Medical, dental, vision, life, disability, telemedicine, wellness coach, and reduced rates on wellness services. Insurance: Hospital indemnity, critical illness, accident coverage. Generous Paid Time Off: Includes sick pay, medical/family leave (up to 8 weeks), special leaves (jury duty, voting, school activities for DC). Therapy Resources: Access to free behavioral and digital cognitive behavioral therapy. Dining Discounts: Half-price off-duty dining and complimentary shift meals. Convenient Parking: Available parking benefits. Employee Assistance: Legal, emotional, financial, and work/life balance support. Financial Assistance: Assistance fund for employees in need. Training & Education: Best-in-class training program and tuition reimbursement. Flu Shots & Discounts: Annual flu shots and access to thousands of exclusive brand discounts. Charity Matching: Up to $4,000 yearly. WHAT WE LOOK FOR IN A RESTAURANT MANAGER Hardworking, attentive, and hospitality-driven with a desire to excel and maintain the highest level of service 2-3 years' experience as a dining room manager, preferably in a high-volume restaurant Great verbal and written communication skills Provides guests with exceptional service and value Disciplined and firm about standards of performance, yet fair and personable in developing employees WHAT YOU WILL DO AS A RESTAURANT MANAGER Interview, hire, train, schedule, and develop front-of-the-house (FOH) employees Write and post FOH weekly schedules and set specific service goals for the staff to work during the shift Work the floor hands-on by greeting guests, processing checks, and investigating and resolving customer complaints Interact with guests in a genuine and friendly manner to establish a personal, professional rapport Conduct daily menu class Direct employees in safety and health prevention measures Assist in monthly inventory Write agendas for and conduct departmental meetings Attend and participate in weekly manager meetings ABOUT US Since 1963, Clyde's Restaurant Group has been a leader in the DMV restaurant scene, known for exceptional guest service and fostering a positive culture for employees. Our 14 properties include Clyde's, Old Ebbitt Grill, The Hamilton, 1789 Restaurant, Fitzgerald's, The Tombs, Rye Street Tavern, Cordelia Fishbar, Hamilton Live, and Ebbitt House (opening Spring 2026). Apply now and take the first step towards a rewarding career! Even if you don't meet every requirement, we encourage you to apply. We are committed to building an inclusive team and welcome applicants from all backgrounds. Clyde's Restaurant Group participates in E-Verify. We use the federal E-Verify system to confirm that new hires are authorized to work in the United States. Click here to learn more about E-Verify and your Right to Work. Contact us at ********************* if you need any special accommodations to apply.
    $65k-75k yearly 19h ago
  • Senior Store Manager

    Millman Search Group

    Assistant general manager job in Baltimore, MD

    Our client is seeking an exceptional Multi-Store Leader to drive sales and lead operations across their retail locations. This is a unique opportunity for a dynamic leader who combines better apparel retail excellence with hospitality-driven client service to create outstanding experiences across our stores and deliver results. This role will actively participate in the company's growth and multi-channel operation. Position Overview Reporting directly to the Director of Sales, and indirectly to the Owner, the Multi-Store Leader will be responsible for the overall performance, culture, and strategic direction of the organization. This role requires a hands-on leader who can balance operational excellence with a genuine passion for creating the client experience. Key Responsibilities · Oversee daily operations, drive sales performance, and profitability across store locations · Lead, mentor, and develop store management teams to achieve excellence · Drive a client-first culture rooted in hospitality principles and exceptional service · Develop and implement strategies to meet and exceed sales goals and operational KPIs · Ensure consistent brand standards, visual merchandising, and store presentation across locations · Analyze business metrics and market trends to identify opportunities for growth · Manage inventory, staffing, scheduling, and budgets for both locations · Build and maintain strong relationships with clients, creating memorable experiences · Recruit, train, and retain top talent while fostering a positive team environment · Collaborate with the Director of Sales on strategic initiatives and business development Qualifications Required: · Proven experience in retail management with multi-unit oversight preferred · Background in a high level, (better apparel) customer service environment · Demonstrated track record of delivering exceptional client service and driving sales results · Strong leadership skills with the ability to inspire, motivate, and develop teams · Excellent communication, interpersonal and problem-solving abilities · Strategic thinker with strong business acumen and analytical skills Ideal Candidate: · Combines better apparel retail operations expertise with high level customer service experience · Natural relationship-builder who thrives on creating connections with customers and teams · Entrepreneurial mindset with a passion for elevating client experience · Proven ability to drive results while maintaining a positive, service-oriented culture For immediate consideration, contact Chuck Dorsey, VP, Millman Search Group at *************************, ************. Please submit a current resume for this role.
    $94k-150k yearly est. 19h ago
  • General Manager

    Club Pilates 3.6company rating

    Assistant general manager job in McLean, VA

    Club Pilates is the largest premium network of group Pilates studios in the world, with a mission to make Pilates accessible to more people through franchise opportunities. Equipped with top-quality Pilates Reformers, EXO-Chairs, and Spring Boards, our studios offer a comprehensive workout for individuals of all fitness levels. We are a rapidly growing franchise, ranked as THE fastest-growing franchise in Inc.5000 and Entrepreneur Magazine's 2017 Franchise 500. Role Description This is a full-time on-site role located in McLean, VA vicinity for a General Manager at Club Pilates. The General Manager will oversee daily operations of the studio, manage staff, drive membership sales, create marketing strategies, and ensure exceptional customer service. The General Manager will play a key role in promoting the benefits of Pilates to the community. Qualifications Leadership, Team Management, and Sales skills Experience in developing marketing strategies and promoting fitness services Customer service orientation and ability to build strong relationships Excellent communication and organizational skills Knowledge of Pilates or experience in the fitness industry is a plus Bachelor's degree in Business Administration, Marketing, or related field A comprehensively certified Pilates instructor or interested in becoming certified
    $53k-105k yearly est. 19h ago
  • Retail Store Manager

    24 Seven Talent 4.5company rating

    Assistant general manager job in Washington, DC

    Client is women's contemporary brand. Client will be disclosed after you are considered for an interview with them. Looking for retail management experience with brands such as Fabletics, Alo Yoga, Lululemon, or the like. SALARY: $90-$100k + monthly bonus structure LOCATION: Washington DC OVERVIEW: The Store Manager is responsible is responsible for driving the business forward by providing an exceptional customer experience and creating long-lasting client relationships. The Store Manager is a sales floor role, focused on creating an environment in which feedback is constant and the customer is always the top priority. It is the responsibility of the Store Manager to cultivate a store team that supports and motivates one another, and to create a legacy for themselves. This individual must oversee and manage the operations of the store to ensure they run smoothly, optimizing profitability and efficiency. THE RESPONSIBILITIES: Meet personal and store sales goals by ensuring that each customer receives outstanding customer service Establish a returning client business by developing and maintaining long lasting relationships Actively outreach to client base to strengthen relationship via email, phone call and text messaging Utilize company selling culture and training tools to meet and exceed KPI expectations Actively learn and speak to the trends of each collection, with the end goal of always building stronger stylists Maintain an active sales floor presence to lead by example and coach staff to develop strong client relationships Provide in the moment feedback on the sales floor, with the goal of inspiring and developing the sales team Maintain organization, upkeep, and cleanliness of both the front and back of house Recruit, hire, onboard, and train all new hires Participate in all Divisions of Responsibility (Human Resources, Operations, Client Services, and Visuals) to support overall business and develop as a well-rounded leader Ensure the integrity of payroll and the payroll process Actively support Diversity, Equity, and Inclusion initiatives Ensure that the sales floor is maintained and beautifully reflects the brand Cultivate an environment which promotes teamwork and comradery Remain coachable and open to feedback to continuously develop in your role Act as a leader in the District and as a partner to fellow Store Managers REQUIREMENTS: Previous management experience required Previous sales experience required Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed Continuous standing and walking; ability to move around all store areas and be accessible to customers Ability to occasionally climb ladders as needed Ability to work daily with telephone, POS and computer equipment Ability to work a flexible schedule including days, nights, weekends, and holidays
    $43k-64k yearly est. 2d ago
  • Store Manager

    Lacoste

    Assistant general manager job in Potomac, MD

    Summary Description: At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign. An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of it areas of expertise, from garment factory to omnichannel distribution. At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments. Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences. Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (*********************** Essential Job Responsibilities: LEADERSHIP: Lead store team to drive sales through training and coaching. Exemplify your sporting spirit and create an outstanding service culture. Provide constant feedback and coaching to improve your team's skills and sales results. Identify and recruit associates who are passionate about sales and customer service. Develop team members with leadership and other abilities for succession planning. Effectively train new team members on customer service, operations, performance, loss prevention and all other Company policies. Set goals for each team member for the achievement of Company KPI's ( Manage team member's performance through regular evaluation SELLING: Execute plan to achieve and exceed Lacoste's sales plans and profitability goals. Utilize reports and gather data to identify sales by units, gender, product placement, visual presentation, stock levels, and window presentations. Proactively make suggestions based on analysis that will positively impact the business. Ensure maximum overall bottom line profitability by analyzing store P/L results and identify opportunities for improvement. Set measurable performance standards and goals based on Company's expectations and metrics. CUSTOMER SERVICE: Create an environment focused on the customer experience. Ensure that each team member is knowledgeable about the Lacoste lifestyle. Be inventive and create additional business opportunities by ensuring that team members focus on building their clientele. Embrace local community groups and mall management to generate PR opportunities that showcase our Brand Vision and sporting spirit. This may include hosting special events, sponsorships, participating in fashion shows and editorial placements as directed and with the express approval of corporate management. OPERATIONS: Plan and manage payroll hours and schedule to meet business needs. Control expenses (including payroll) within planned budget. Ensure that Company standards are upheld in merchandising, visual presentations, housekeeping and loss prevention. Protect store assets and inventory. Manage new receipts, transfers, markdowns, back stock and fill-ins. Requirements/Qualifications: At least four to six years management experience in the apparel industry (depending upon the volume of the business) with a proven track record of successfully managing a team. Tenacious desire to inspire others and lead a culture of customer service champions. Expertise in store operations. Training, interviewing, planning, organizational, and performance management skills. Entrepreneurial mindset with the ability to react to business trends and identify areas of opportunity. Technically savvy Audacious attitude Sporting Spirit - must possess a competitive edge and drive to meet goals Innovative thinker that will drive our brand forward. Core Values and Traits: Play as One Team: Showing respect towards everyone Commitment for the team's work and decisions Play with Elegance: Striving for excellence Treating others with fair play and humility Play by Daring: Having the courage to speak up, experiment and take initiative To explore new opportunities Play with Tenacity: Constantly seek continuous improvement Learning from our failures At Lacoste, we're committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values. Equal Opportunity Employer: At Lacoste, we're committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.
    $39k-68k yearly est. 19h ago

Learn more about assistant general manager jobs

How much does an assistant general manager earn in Bethesda, MD?

The average assistant general manager in Bethesda, MD earns between $35,000 and $81,000 annually. This compares to the national average assistant general manager range of $35,000 to $73,000.

Average assistant general manager salary in Bethesda, MD

$53,000

What are the biggest employers of Assistant General Managers in Bethesda, MD?

The biggest employers of Assistant General Managers in Bethesda, MD are:
  1. Taco Bell
  2. McDonald's
  3. honeygrow
  4. CAVA
  5. Jose Andres Group
  6. Tatte Holdings LLC
  7. Marcus Samuelsson
  8. MOM's Organic Market
  9. Barkan Companies
  10. Sunrise Senior Living Management Inc
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