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Assistant Regional Marine Operations Manager - East
American Cruise Lines 4.4
Assistant general manager job in Tampa, FL
Assistant Regional Marine Operations Manager - Eastern Region
Marine Operations Manager is a regional management position that will primarily travel and work onboard ships and work remotely from home when not aboard.
Marine Operations Manager directs safe regional vessel operations and adherence to company and regulatory standards. The Manager directly supervises and develops shipboard Captains, Navigation Mates, Mates, Third Mates, Senior Deckhands. The Manager issues regional Sailing Instructions to Captains, assesses day-to-day emergent operating conditions and vessel Voyage Planning, and issues timely revised Sailing Instructions to sustain operations. The Manager issues standard marine operating guidance and procedures for prudent vessel operations aligned with American Cruise Lines' policy.
The Manager ensures fleet vessels, operations, and reporting adheres to applicable federal and state regulatory standards. In coordination with Captains, the Fleet Operations Center, and the Director of Marine Operations, Managers coordinate verbal and written inspection and incident reporting to the USCG. The Manager contributes and makes recommendations for marine shipboard officer hiring and development, completing in-person hiring assessments and coordinating development with ACL Talent Acquisition and Development Departments to optimize marine officer recruitment, hiring, and development.
The Manager approves regional Captain, NavMate, Mate, and Third Mate schedules optimizing mariner skills, experience, and development. The Manager is a relief Captain and sails aboard company vessels regularly to assess and mentor marine officers, ensure adherence to company and regulatory standards, and maintain professional proficiency. Managers are proactive managers and prudent decision-makers continually reducing risk and standardizing execution, keeping fleet operations and crew readiness ahead of planning timelines and operational schedules.
Marine Operations Managers are present aboard ships regularly to guide, develop, and assess the performance of Captains, Navigation Mates, Mates, Third Mates, and Senior Deckhands to ensure the highest standard of marine operations, vessel condition, and guest experience. The Marine Operations Manager is accountable for the marine crew performance and fleet standardization of the shipboard marine operations inclusive of helm-gangway watch standing, exterior cleaning, vessel security rounds, launch operations, deck system operation and maintenance, and guest logistic support.
Managers are team-oriented leaders and meticulous professionals in service to our guests, as supportive examples to our crews, and as professional partners within the maritime industry. Marine Operations Managers coordinate with Regional Hotel Operations Managers and Regional Port Engineers. Marine Operations Managers report to the Director of Marine Operations.
Typical onboard periods are 1-3 days aboard individual ships, rotating throughout the region. Marine Operations Managers develop fleet management and crew leadership skills critical to their professional growth within ACL and within the marine industry.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
Supervise, Schedule, Evaluate, and Develop world-class Shipboard Captains, Navigation Mates, Mates, Third Mates, and Sr Deckhands.
Issue Captain's Sailing Instructions directing Fleet Execution of Company Cruise Itineraries.
Assess and Oversee Daily Fleet Voyage Planning, Execution, and Timely Change Orders.
Establish, Observe, and Enforce Fleet Readiness and Procedures aligned with Regulations and ACL Policy.
Review, Observe, and Enforce shipboard company and regulatory standards across the fleet.
Supervise Marine Shipboard Officer Licensing, Certification, and Reporting Requirements.
Guide Performance, Assessment, and Posting of Marine Officers.
Sail periodically as Captain to maintain proficiency, navigate itineraries, and fill emergent gaps.
Directly supervise and evaluate Captains. Supervise Navigation Mates, Mates, Third Mates, Sr Deckhands, and through shipboard Captains.
Ensure Shipboard Marine Department perform to ACL Operations Manual Standards.
Develop and Oversee Standardized Daily-Weekly-Monthly Procedures for Marine Department Tasks.
Set professional example and builds genuine teamwork within Deck Departments.
Identify and Resolve Challenges: Personnel, Operations, Logistics.
Focus Shipboard Marine Teams on: Safe-Secure-Clean Daily Execution of Operations.
Sustain Professional Relationships with Dock, Port, Logistics Stakeholders.
Assist with Interviewing, Onboarding, Developing new Captains, Navigation Mates, Mates and 3rdMates.
Coordinate Shipboard Teamwork together with Regional Hotel Ops Managers and Regional Port Engineers.
Maintain Proficiency to Sail as Captain.
Develop Advanced Shiphanding and Maneuvering Skills with Ability to Assess Officers.
Oversee Shipboard Deck Department routine discipline in adherence to Regulatory Safety-Security- Environmental compliance.
Build Teamwork across Marine, Hotel, and Engineering Operations.
Minimum Qualifications:
* Masters License 100T.
* 3-yrs+ experience as a Captain.
* Ability to sail as needed during the training and development process.
* Prior U.S. Coast Guard experience or familiarity with maritime operations and regulations are strongly preferred.
* Poised leadership, communication, and problem-solving skills.
* Desire to travel and work a flexible schedule.
* Proficiency in Microsoft Office.
* US Coast Guard regulated pre-employment drug test and periodic consortium testing.
* Willingness and ability to travel frequently (approximately 50%) to vessels within the assigned region.
Attributes for Success:
Ability to supervise, mentor, critique, and coach.
Confidence to constructively assess performance and assertively guide performance to standards.
Poise to adapt, problem solve, and make decisions in dynamic environment
Superior time management.
Commitment to lead and live by example.
Why Join American Cruise Lines?
At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
$55k-65k yearly est. 5d ago
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Kitchen Manager
Buffalo Wild Wings, Inc. 4.3
Assistant general manager job in Riverview, FL
In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow Kitchen Manager, Manager, Kitchen, Restaurant
$49k-60k yearly est. 3d ago
General Superintendent
CDM Smith 4.8
Assistant general manager job in Tampa, FL
Manages large construction projects to ensure cost controls, schedules, quality, and safety requirements are met and that such projects are completed per design specifications and client requirements. Establishes project responsibilities matrices in partnership with leadership team including lower level/functional superintendents, craft foremen, project managers, subcontractors, and vendors. Ensures safety standards and regulations are followed and required reporting is completed. Reviews, negotiates, and approves change orders. Ensures that staffing, equipment, and materials are available for project completion according to established timelines. Develops and implements plans for project completion and turnover. For those with union projects and employees, reviews and approves the balance of forepersons, journeymen, and laborer's composite labor rates. Engages with the firm's management, clients, and subcontractors in open communication regarding all areas of project completion. Advises concerned stakeholders regarding project status including, but not limited to construction challenges or delays, supply chain issues, and/or start-up issues. Partners with engineering, estimating, and planning team members to ensure work complies with firm standards and client requirements. Leads programs and processes to create and maintain strong client relationships with staff on job sites. Leads meetings with clients to conduct project planning and to resolve issues that arise during project completion. Provides technical advice and expertise during bid processes to acquire new projects or additional work to enhance current projects. Communicates contact information and guidance in qualifying potential clients or project pursuits to sales and marketing team members. Manages the day-to-day activity of staff. Provides feedback on performance appraisals. Manages the training and development of staff. Approves paid time off (PTO) requests and ensures human resources policies are followed. Serves as a mentor to junior superintendents, general foremen, and construction specialists/managers. For those supervising union employees - ensures that all performance evaluations are completed in a timely manner per union contracts, and reviews, approves and/or rejects promotions for union staff. Performs quality control inspections and reviews of plans and specifications for quality assurance. Pulls construction permits. Completes other project-related documentation including coding invoices for job costing, preparing project status and progress reports, and other project-related paperwork. Maintains all safety documentation completion and filing according to regulations and company policies. Performs other duties as required.
Employment Type
Regular
Minimum Qualifications
High school diploma or equivalent. 12 years of related experience with at least 6 of those years in construction management/supervision. Equivalent additional directly related experience will be considered in lieu of a college degree. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
$79k-102k yearly est. 4d ago
General Superintendent - Tampa, FL
CECO Concrete Construction 3.5
Assistant general manager job in Tampa, FL
General Superintendent (Construction)
Are you looking for an opportunity to move your career forward with an established industry leader? Join our team at Ceco Concrete Construction! Founded in 1912, Ceco has more than 100 years of experience serving the commercial construction industry as a client-centric, single source solution for concrete structures.
Culture
We are a team of engineers, managers, and builders who are down to earth and stand behind our word. We value respect and honesty, finding a better way, dirty boots, and a job well done. We trust our people to persevere and do their best for one another and for our clients. In return, we will make their time with us worthwhile. Most importantly, our people count on and believe in one another and know our success depends on our frontline workers building great projects that reflect our values and vision.
Role Overview
The General Superintendent is responsible for overseeing and managing all on-site construction activities including coordinating labor, materials, equipment, and subcontractors to ensure timely, safe, and high-quality completion of structural work, including steel erection, concrete placement, and framing. The General Superintendent leads daily operations, enforces safety standards, monitors project progress, resolves issues, and collaborates with project managers, engineers, and clients to meet project goals, budget, and schedule requirements.
Primary Responsibilities
Lead and manage day-to-day operations of all projects within the district, ensuring timely completion, cost control, and compliance with specifications and safety standards.
Develop and implement project schedules, ensuring milestones and deadlines are consistently met.
Coordinate and supervise subcontractors, labor crews, equipment, and material deliveries to maintain workflow and productivity.
Enforce strict compliance with all safety policies, regulations, and best practices, conducting regular safety meetings and inspections.
Collaborate closely with Project Managers, Engineers, and other stakeholders to align construction activities with project plans and specifications.
Monitor quality control to ensure workmanship meets or exceeds project standards and client expectations.
Identify, communicate, and resolve any on-site issues or conflicts promptly to minimize delays.
Prepare and maintain daily reports, progress updates, and documentation related to site activities, workforce, and material usage.
Mentor and develop field supervisors and foremen, fostering a team-oriented, high-performance culture.
Participate in pre-construction planning and site logistics to optimize resource allocation and sequencing.
Minimum Qualifications
Minimum of 5+ years of experience in structural construction, including 2+ years in a managerial role.
Strong knowledge of concrete placement, finishing, formwork, rebar installation, and mix designs.
Familiarity with reading blueprints, construction drawings, and specifications.
Proven ability to manage multiple crews and projects simultaneously.
Excellent leadership, communication, and problem-solving skills.
Proficient in Microsoft Office Suite; experience with project management software is a plus.
OSHA 30 certification preferred.
Valid driver's license and ability to travel to multiple job sites.
What We Can Offer You:
Inclusive Medical, Dental, Vision, Accident, and Illness insurance
Company paid Disability and Life insurance
Health Savings Account contribution of up to $1,000 per year
401(k) retirement savings program with a company match
Employee Assistance Program including discounts with major vendors & products
Mental and physical wellness programs
Competitive time off package including vacation, sick, and holiday pay
Career advancement opportunities with a stable well-established organization
Tuition reimbursement program and access to LinkedIn Learning course
*Applications submitted without a resume will not be considered
CSG/Ceco Concrete Construction does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CSG/Ceco Concrete Construction without a prior written search agreement will be considered unsolicited and the property of CSG/Ceco Concrete Construction.
Applications without an attached resume will not be considered.
Ceco Concrete Construction is an Equal Opportunity Employer.
Qualified candidates will be considered without regard to race, sex, disability, veteran status, sexual orientation, or gender identity.
$71k-98k yearly est. 4d ago
General Operator Biscuit/Bakery-2
Campbell Soup Company 4.3
Assistant general manager job in Lakeland, FL
Following established procedures and working under supervision, performs a variety of job duties in the BISCUIT production make-up and packaging operations, as needed, to cover call-offs and vacations. In addition, will have packaging and make-up res Bakery, Operator, Baker, Operations, Robotics, Manufacturing, Equipment
$30k-51k yearly est. 4d ago
General Manager | Full-Time | Benchmark International Arena
AEG 4.6
Assistant general manager job in Tampa, FL
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Food & Beverage GeneralManager is responsible for leading the efficient, professional, and profitable operations of all food and beverage services at the assigned OVG venue. This key leadership role oversees all aspects of the department, including full-time, part-time, and managerial staff, while ensuring adherence to all applicable state and federal labor laws, health and sanitation standards, and alcohol service regulations.
Beyond day-to-day operational excellence, the GeneralManager plays a strategic role in identifying and securing new revenue opportunities, both within the venue and through external partnerships. The ideal candidate is a dynamic leader with a strong business acumen, a passion for guest experience, and a commitment to delivering best-in-class service in a fast-paced, high-volume environment.
This position reports directly to the Regional Vice President of the Northeast.
This role will pay an annual salary of $165,000-$175,000 and is bonus eligible.
Benefits for Full-Time roles: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
This position will remain open until March 6, 2026.
Responsibilities
Ensure the legal, efficient, professional, and profitable operation of the assigned OVG venue.
Generate, analyze, and review financial reports, including budgets, forecasts, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and profit & loss (P&L) statements.
Focus on pushing team to providing the highest level of Guest Satisfaction while staying within financial goals set with senior leadership and client.
Meet regularly, work closely and provided detailed reporting to our client direct reports.
Work with partnership team on gaining new venue partnership opportunities and also focus on ways to grow current relationships.
Serve as the final decision-maker on all equipment purchases and leases.
Handle conflict resolution, including last-resort mediation, arbitration, and labor negotiations, as applicable.
Author, review, and revise policies and procedures as necessary to ensure operational compliance and efficiency.
Draft, revise, and authorize contracts and terms of agreement.
Oversee staff scheduling and labor allocation to meet operational demands.
Analyze ticket sales in relation to projected staffing needs, market demographics, and forecast point-of-sale to guest ratios.
Evaluate historical sales and purchasing data to identify trends, purchasing patterns, and determine accurate cost of goods.
Program and maintain the point-of-sale (POS) system to ensure accurate financial reporting, inventory tracking, and commodity level monitoring by location.
Guide and support managers in setting and achieving department goals.
Provide clear direction and follow up on all assignments to ensure accountability and execution.
Conduct regular inspections of operations to verify adherence to established quality and service standards.
Accurately prepare and submit required reports on time; follow up with department heads to ensure timely and complete reporting across all areas.
Develop and lead an effective, performance-driven management team.
Offer consistent leadership, training, and resources to support management success.
Evaluate manager performance regularly and provide constructive feedback and recommendations for improvement.
Collaborate with department heads to review and enhance menus and marketing strategies.
Foster and maintain strong, positive relationships with client, managers, suppliers, vendors, and the public to enhance the venue's reputation.
Perform other duties and responsibilities as assigned.
Qualifications
MA or MS; BA or BS with business-related major;
Minimum 10 years management experience in food-related or concessions industry.
Concessions Manager Certificate from the National Association of Concessionaires.
Nationally recognized, advanced food service sanitation training course certification.
Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
Ability to make sound business/operations decisions quickly and under pressure.
Ability to speak, read, and write in English.
Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.
Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to OVG and venue concession and premium services operations.
Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).
Ability to handle cash accurately and responsibly.
Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
Ability to work independently with little direction.
Experience in a fast paced arena, ballpark or stadium preferred.
Accounting minor or credits preferred.
$53k-84k yearly est. 4d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Assistant general manager job in Saint Petersburg, FL
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 9d ago
General Manager
Bob Evans Restaurants 4.3
Assistant general manager job in Tampa, FL
Pay up to $70,000 per year depending on experience and geographic location / local market demand Early Close / No Late Nights Great Work / Life Balance Career Growth Excellent Benefits including 401(k) with Employer Match. Our Purpose:We pride oursel GeneralManager, Manager, Operations, Controls, Restaurant, Sales
$70k yearly 4d ago
General Manager I
Avolta
Assistant general manager job in Tampa, FL
With a career at HMSHost, you really benefit! We Offer
Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
Holiday pay
Meal and Transportation Benefits
*401(k) retirement plan with company match
*Company paid life insurance
*Tuition reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program - refer a friend and earn a bonus
Benefits may vary by position so ask your recruiter for details.
Airport Location: Tampa Airport F&B
Advertised Compensation: $51,327.00 to $54,694.00
Purpose:
The purpose of the GeneralManager I (GM) position is to manage a QSR restaurant or small cluster of restaurants or points-of-sale in close proximity to each other with Sales of generally up to $5M. The GM ensures the restaurant is clean, staffed, open for business, and operates to high operational and financial standards. The GM uses broad discretion and judgement to make great leadership decisions and is responsible for the overall success of the restaurant.
Essential Functions:
Open and Close
* Ensures all assistantmanagers and staff recognize the importance of closing the restaurant to prepare the restaurant for opening, holding Shift Managers accountable for executing all closing and opening checklist/requirements
Staffing/Deployment
Understands, adopts, and consistently demonstrates defined manager behaviors designed to create an environment where employee engagement thrives
Deploys staff and resources to maximize profitability within the restaurant and accepts P&L responsibility.
Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
Provides restaurant staff(s) with consistent support, coaching and encouragement necessary to achieve business goals
Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit. Promotes HMSHost as an employer of choice within the local community
Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant
Ensures on-boarding and off-boarding of all restaurant associates, to include all activities related to compliance with proper badging requirements, orientation, OJT, and other company training/processes
Reads and understands financial and operational data and reports to monitor progress towards unit goals and assigns associates to meet those objectives.
Recognizes restaurant staff for their contributions and performance, including using Shout-Out tools and materials; supports company recognition initiatives and develops and implements plans that will motivate team.
Accepts, understands, adopts, trains and champions all Employee Engagement behaviors
Ensures that the company has most current contact information for all associates working in the restaurant.
Product Availability/Working Equipment
Ensures daily orders are prepared and units are stocked with appropriate levels of product and teaches associates these order procedures
Oversees receiving goods, processing invoices, and contacting vendors for supply chain issues/product availability.
Maintains proficiency in management information systems and tools like MIV, Crunch Time, Kronos and other programs as utilized by the company.
Monitors and maintains restaurant equipment, schedules routine service or repairs as needed.
Participates and manages company response to NSF and other audits
Minimizes waste, records as needed and participates in food donation program.
Brand Knowledge/Proficiency
Assesses skill levels of restaurant associates and conducts and coordinates on-the-job and other training/education activities as necessary
Embraces technology and inspires employees to understand and adopt new technologies implemented by the company
Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations, and teaches associates these standards
Develops and implements creative strategies to increase revenue
Visual/Vibe/Appeal
Manages the day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
Uses judgment and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders
Utilizes associate's strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals
Implements marketing programs as directed by OSC or brand initiatives, complies with promotional activity, drives revenue and interacts with support teams for AB programming, sales matrix, Coke programming or other as directed.
Safety
Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law
Holds Managers accountable for ensuring all safety standards are understood and followed
Trains new managers and associates in wellness check protocols and adheres to new COVID 19 requirements.
Understands and performs all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety
Reporting relationship and other important information
The GMI position as described falls under the Fair Labor Standards act as an Exempt position, under both the Administrative Exemption and the Executive Exemption tests.
The position typically reports to the Director of Operations, or an intermediate zone, cluster or area leader within the assigned location.
The GMI position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates' work activities during these different days and times.
Minimum Qualifications, Knowledge, Skills, and Work Environment:
GMIs must have documented and demonstrated skills managing the types of restaurants (QSR, Casual Dine, Full Service, similar complexity, Union and Non-Union, etc.) to which the role is assigned, to include overall responsibility for success and failure of the restaurant under their leadership as identified by P&L success for multiple annual cycles for the type or restaurant assigned. Generally speaking, restaurant P&L management experience for a minimum of 3 years with underlying overall working restaurant experience of 5-7 years in type is typically necessary to be successful.
Graduation from a Food Service Management or Culinary program may substitute for a portion of the time-based experience requirement for each of these roles
Demonstrates team management, delegation and issue resolution skills and the ability to manage multiple and concurrent priorities
Demonstrates knowledge of HMSHost policies and products, service, quality, equipment and operations standards, or able to demonstrate this knowledge within a reasonable time from hire or promotion
Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, understand menus and brand standards as well as converse comfortably with individuals
Additional Information:
To learn more about HMSHost and additional career opportunities, visit ************************
Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)
Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)
Nearest Major Market: Tampa
$51.3k-54.7k yearly 3d ago
Pharmacy Operations Manager
Walgreens 4.4
Assistant general manager job in Bartow, FL
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. xevrcyc To review benefits, please click here /benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser /benefits
Salary Range: Hourly
$22.5-31 hourly 3d ago
General Manager
Bar Louie Gastrobar 4.2
Assistant general manager job in Tampa, FL
The Restaurant GeneralManager is responsible for the overall success of the restaurant, ensuring excellence in every aspect, from the team to the guests to the product. They oversee the implementation of company standards, programs, and policies, wi GeneralManager, Manager, Restaurant
$68k-94k yearly est. 3d ago
Kitchen Manager
Bloomin' Brands, Inc. 3.8
Assistant general manager job in Sarasota, FL
Text "Pasta" to 30437 to apply now!
By texting Pasta to 30437 you will opt-in to receive hiring messages and account related messages from Carrabba's Italian Grill. Text HELP for help or ******************. Msg&data rates may apply. Msg freq varies. Text STOP to cancel. For terms, visit paradox.ai/legal/terms-of-use. Privacy policy can be found at paradox.ai/privacy-policy.
At Carrabba's Italian Grill, we value having fun and creating memories that last a lifetime. Our atmosphere and hospitality for our guests are old-world Italian with a new world feel. We provide our team members with a place to gain valuable experience, career growth and a sense of pride. Our goal is to allow your passion for food, family, and hospitality to create memorable experiences for all our guests.
As a Restaurant Kitchen Manager, you will be responsible for the daily operations of all back-of-the-house functions for your assigned restaurant and for providing nothing but the finest food for our customers. This will include leadership of all kitchen employees as well as ensuring that all recipes, food preparations and presentations meet Carrabba's specifications and commitment to quality.
JOB RESPONSIBILITIES
Your specific duties as a Restaurant Kitchen Manager will include:
Directing and checking the progress of the prep staff and checking for food quality and consistency
Assisting in the hiring and training of back-of-the-house employees
Implementing effective security protocols to always ensure the ongoing safety of both our employees and guests.
Preparing kitchen equipment and production areas daily to boost productivity and reduce waste
Compliance with operational, safety and sanitation standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards.
Ensuring that operational basics and standards are adhered to including line checks, testing, training, recipe adherence, window management, cook times, etc.
Verifying that all menu items are made according to recipe and presented to Carrabba's specifications
Managing staffing levels and shift assignments
Keeping kitchen, dish, and storage areas clean and organized
Checking and balancing product inventory from previous day of business as well as placing food and supply orders
Setting excellent customer service and work examples
JOB REQUIREMENTS
As a Restaurant Kitchen Manager, you must be dependable, self-reliant, and passionate about great food and exceptional customer service. It is vital that you combine strong organizational and prioritization skills with professional dedication and a team-oriented attitude.
Specific qualifications include:
Minimum 3 years of restaurant management experience, (Culinary or Kitchen management preferred)
Preferred experience in leading within a Full-Service Casual Dining or Casual Plus environment
Previous exposure to a scratch kitchen, a plus
Availability to work a flexible schedule
Minimum 21 years of age with legal authorization to work in the United States
Ability to relocate, a plus
Bilingual, a plus
Bloomin Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at **********************************
Compensation Range: Varies by Location - with potential for bonus based on eligibility and other business factors
We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Application Instructions:
Join for the Fun, Stay for the Career! If you are looking for a great place to work, have fun, and make money, click the link below to apply! A new window will open where you can complete your application with the help of our virtual assistant Tony. We look forward to hearing from you!
$41k-53k yearly est. 4d ago
Assistant Store Manager
Buckle 4.0
Assistant general manager job in Tampa, FL
The Assistant in Training (AIT) and AssistantManager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, AIT and AssistantManagers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and AssistantManager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The AssistantManager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
Eager and assertive to answer questions regarding the store and its merchandise
Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
Maintain and build good Guest relationships to develop a client based business
Lead by example with a high level of showmanship, excellent customer service and attentiveness
Recognize and communicate Guest Levels with the Team
Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
Coachable; consistently welcomes feedback from Manager to improve sales presentations
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Plan sales goals with Store Manager
Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
Passion for product education and showmanship to create results
Teammate Recruiting, Training and Development
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
Coach and create relationships through Guest Loyalty and Guest Preferred
Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
Maintain a positive attitude at all times creating a positive floor culture
Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
Motivate Teammates to initiate and complete daily tasks set by Store Management
Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
Execute actions from department calendars and track on the Weekly Delegation Worksheet
Demonstrate leadership actions during segments
Demonstrate how to get the Guest involved with product
Be vocal and continuously update fellow leader and Team
Responsible for asking for and remembering Guest names
Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
Help execute all segments to support business goals.
Assist Store Manager in Recruitment of all store staffing needs
Understand how to explain pay and Buckle Benefits
Responsible for keeping up to date with contact list and adding top talent on the team consistently
Execution/training on Leadership playbook
Accountability of all characteristic pieces
SPG Teammate/leader training shifts
Responsible for training and coaching with manager on all non-sales positions
Assertive to execute actions with constantly changing sales focuses
Ability to identify and follow through on all Teammate training needs
Visual Merchandise Management
Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
Partner with Store Manager to delegate, demonstrate, and review all 4 zones
Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
Give informational and influential store tours
Ensure sales floor is consistently sized and new freight is appropriately displayed
Exhibit ability to create changes to improve store's overall performance via Performance Tracker
Ability to foresee and anticipate changes in product and act independently to improve overall visual results
Responsible for visual standards on floor and backroom
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
Understand and utilize planner including completion of Opening and Closing Checklists
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Follow all Loss Prevention guidelines, including daily bag and purse checks
Ability to execute and teach all Point of Sale ("POS") procedures
Appropriately handle calls from Corporate Office
Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
Ability to navigate and execute all tools on the home page
Knowledge and ability to give guidance and feedback to all non-sales positions
Complete all scheduled shifts and cover shifts when needed
Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Understand and apply the Buckle's Code of Ethics and all policies, procedures, and handbooks
Other duties as assigned
Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
Planning (week/month/year)
Executes and trains others on opening/closing checklist
Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
Monitor and maintain adequate inventory of supplies
Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
Supervisory and Leadership
Comfortable in in giving and receiving feedback from peers and Management
Supportive of Leadership
Promote personal and store growth
Demonstrate and maintain a professional, mature and stable relationship with all Teammates
Execute daily interviews as needed to support Team Development and growth
Overcome objections and problem solve
Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
Understand and administer Buckle Commitment to Success
Ability to travel and cover other Stores within District based on business needs
Handle all schedule changes in a positive and professional manner
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.
Supervisory Responsibilities
Assists the Store Manager in supervising.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.
Full-time Benefits Available (after applicable waiting period):
Insurance
Spending and Savings Accounts
Paid Time Off
401(k) Retirement Plan
Teammate Discount
Performance Bonuses
Leave Options
Employee Assistance Program
Additional Qualifications
Relocation may be required
No visa sponsorship is available
Ability to operate a motor vehicle and travel, including overnight as required
Physical Demands
The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.
Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the State Law Supplements found on the Teammate Center, under Human Resources.
#LI-Onsite
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$27k-31k yearly est. 4d ago
Service Manager
Bridgestone Americas 4.7
Assistant general manager job in Bradenton, FL
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.
**Job Category**
Retail
**Position Summary**
Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.
Pay Range: $19.57 - $29.36
**Responsibilities**
+ Assign and schedule work duties to auto service staff according to individual skill level.
+ Serve all automotive service needs of customers.
+ Oversee the hiring and training of an effective auto service team.
+ Ensure high teammate retention.
+ Maintain compliance with quality standards.
+ Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up.
+ Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty.
+ Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations.
+ Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop.
+ Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation.
**Minimum Qualifications**
+ High School Diploma or equivalent.
+ 4 years of auto service technical experience.
+ 1 year of service manager or service writer experience.
+ Problem solving - customer complaints.
+ Aptitude to manage inventory, scheduling, equipment maintenance, etc.
+ Capacity to lead and coach others.
+ Teammate and customer/communication skills.
+ Ability to recruit and select technicians successfully according to store requirements.
+ Willingness to continue education and remain current in automotive repair issues.
+ Must have valid automotive driver's license at all times in order to test drive customer's vehicles.
**PREFERRED QUALIFICATIONS**
+ 2 year degree or equivalent.
**OUR CREW KNOWS** **BENEFITS**
+ Medical, Dental and Vision - Starting day 1 for all our teammates
+ Paid vacation and holidays
+ On-the-job training and company-funded ASE certifications
+ Flexible work schedule
+ 401(k) match
+ On demand pay (daily pay) program available
**OUR VALUES GIVE BACK TO** **YOU**
+ Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
+ Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
+ Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.
**At Bridgestone, you are Free to Be**
We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.
**What we offer**
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:
+ A supportive and engaging onboarding experience to ensure a smooth transition into our team.
+ The opportunity to develop and grow, through training and regular mentorship.
+ Corporate Social Responsibility activities.
+ A truly global, dynamic and challenging work environment.
+ Agility and work/life effectiveness and your long-term well-being.
+ A diverse and inclusive team.
_Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._
**Employment Eligibility**
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
$19.6-29.4 hourly 3d ago
Abercrombie & Fitch - Assistant Manager, Mall at UTC Sarasota
Abercrombie & Fitch Co 4.8
Assistant general manager job in Sarasota, FL
Company DescriptionAbercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job DescriptionThe AssistantManager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistantmanagers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistantmanagers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistantmanagers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistantmanagers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.
What You'll Do
Customer Experience
Drives Sales
OMNI Channel Fulfillment
Store Presentation and Sales Floor Supervision
Store & Stockroom Operations
Staffing, Scheduling, and Payroll Management
Training and Development
Communication
Asset ProtectionQualificationsWhat it Takes
Bachelor's degree OR one year of supervisory experience in a customer-facing role
Strong problem-solving skills
Ability to show up in a fast-paced and challenging environment
Team building skills
Self-starter
Strong interpersonal and communication skills
Drive to achieve results
Adaptability / Flexibility
Multi-Tasking
Fashion Interest & KnowledgeAdditional InformationWhat You'll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Quarterly Incentive Bonus Program
Paid Time Off
Paid Volunteer Day per Year, allowing you to give back to your community
Merchandise Discount
Medical, Dental and Vision Insurance Available
Life and Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
401(K) Savings Plan with Company Match
Training and Development
Opportunities for Career Advancement, we believe in promoting from within
A Global Team of People Who'll Celebrate you for Being YOU
FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity employer.
$34k-43k yearly est. 4d ago
LTSS Service Care Manager
Pyramid Consulting, Inc. 4.1
Assistant general manager job in Holiday, FL
Immediate need for a talented LTSS Service Care Manager. This is a 12+ Months Contract to Hire opportunity with long-term potential and is located in West Pasco (Bayonet Point, Hudson, Port Richey, New Port Richey, Trinity, Holiday FL(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 26-00875
Pay Range: $26 - $29/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
This role involves managing a large caseload of elderly LTSS Medicaid members through field-based assessments, care planning, service coordination, and monthly in-person or telephonic visits.
Responsibilities include monitoring service delivery, resolving gaps, supporting discharge planning, documenting within 24 hours, and collaborating with providers.
Key Requirements and Technology Experience:
Key Skills; Case Management, Long Term Care, Field Visits.
Requires 2+ years of field case management, strong EMR and technical skills, and extensive long-term care experience.
Bachelor's degree and 2+ years of Care Management experience (field experience is a must).
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
$26-29 hourly 1d ago
General Manager
Buddys Home Furnishing 3.9
Assistant general manager job in Dade City, FL
The GeneralManager is the leader of the individual branch location. The GeneralManager performs a wide variety of job functions, directing, and coordinating store activities to ensure safe, professional, and profitable operations. The GeneralManager is accountable for meeting company objectives and adhering to company policies.
Principal Responsibilities
Acquire and Maintain Customers
Compliance with all applicable federal, state and local statutes
Decipher, prepare and review financial statements and store reports
Ensure adequate availability of merchandise at all times
Fill out paperwork for submission to corporate support
Follow monthly marketing plans
Implement sales and marketing programs
Maintain company vehicles within safe operating standards
Managing inventory and cash assets
Meeting company standards for quality, customer service and safety
Meeting sales and revenue goals, implementing marketing and growth plans
Prepare daily work schedules, assign tasks, evaluate employee performance; discipline, enforce company policy and terminate when appropriate
Provide a safe, clean environment for customers and associates
Recruit, hire, and train to ensure efficient operations
Set goals and conduct weekly staff meetings
Store Management
Train and develop associates
All other duties deemed necessary for effective store management
Requirements for GeneralManager
Effective organizational skills
Established selling skills
Good communication skills
Handle multiple priorities simultaneously
Learn and become proficient in POS system
Maintain professional appearance
Must be able to read, write and communicate effectively in person and over the phone with employees and customers
Negotiate and resolve conflict
Plan, organize, delegate, coordinate and follow up various tasks and assignments
Recognize and solve problems
Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
Regular and consistent attendance, including nights and weekends as business dictates
Education and Experience
Any combination of education and experience providing the necessary skills and knowledge are acceptable. Typical qualifications would be equivalent to:
Associate or Bachelor's degree with course work in business, accounting, marketing or management.
Two years' experience in retail or other business emphasizing customer service, account management or merchandising.
General Physical Requirements
Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds
Stooping, bending, pulling, climbing, reaching and grabbing as required
Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics
Prolonged driving and standing
Must be able to work in and outdoors in a variety of climates and weather conditions.
$34k-47k yearly est. 6d ago
Canvassing Manager No Selling Earn $100K-$250K
Statewide Window and Doors 3.7
Assistant general manager job in Saint Petersburg, FL
Job Description
Canvassing ManagerManage and grow a field canvassing team - appointments only, no sales.
Role Highlights:
High Earning Potential of $100K to $250K per year
NO Evenings and NO Weekend Shifts!
Top Pay with Salary, Commission, Bonus and Overrides
Make a difference by helping homeowners improve their homes
Responsibilities:
Recruit, interview, hire, train and manage a team of canvassers
Plan neighborhood routes and daily field schedules.
Schedule appointments for FREE estimates (No Selling Required)
Achieve team targets and goals
Requirements:
Proven experience as Canvassing Manager, Canvassing Supervisor, or team leader in Home Improvement Industry.
Compensation:
Salary, Commission, Bonus & Overrides
Earn $100,000 to $250,000 per year
Career growth
Apply Now!
Send us your most updated resume along with your best contact number. Highlight all your relevant field leadership and canvassing experience.
Qualified candidates will be contacted for a phone interview.
#hc219251
$100k-250k yearly 2d ago
Hotel General Manager
Courtyard Tampa Northwest
Assistant general manager job in Tampa, FL
We are seeking a dedicated Hotel GeneralManager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service.
Compensation: $50,000 - $90,000
Key Responsibilities:
Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance.
Lead marketing and advertising efforts to drive occupancy and revenue.
Develop and maintain positive relationships within the local community.
Manage inventory, record-keeping, and ensure budgeted cost controls.
Hire, train, and motivate employees while fostering teamwork and growth.
Handle guest, employee, and property issues professionally.
Be available for on-call responsibilities and emergency coverage.
Maintain compliance with federal, state, and local regulations.
Ensure all required reports on revenue, expenses, and operations are submitted timely.
Essential Skills & Qualifications:
Previous experience as a GeneralManager or AssistantGeneralManager.
Ability to lead, delegate, and resolve conflicts professionally.
Strong organizational skills and attention to detail.
Ability to work independently with minimal supervision.
Professional demeanor with excellent guest service skills.
Must meet property grooming standards.
Willingness to work all shifts as needed, including weekends and holidays.
$50k-90k yearly Auto-Apply 60d+ ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Assistant general manager job in Saint Petersburg, FL
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
How much does an assistant general manager earn in Brandon, FL?
The average assistant general manager in Brandon, FL earns between $29,000 and $63,000 annually. This compares to the national average assistant general manager range of $35,000 to $73,000.
Average assistant general manager salary in Brandon, FL
$42,000
What are the biggest employers of Assistant General Managers in Brandon, FL?
The biggest employers of Assistant General Managers in Brandon, FL are: