Assistant general manager jobs in Eau Claire, WI

If you're ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you've been looking for. A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive results through continuous employee coaching, training, and sales and profit growth. They are also responsible for providing strong, positive leadership to his/her team to deliver Friendly guest experiences, serve the Freshest products, run the Cleanest restaurants, and provide the Fastest service. They are responsible for working with Restaurant Managers to oversee all aspects of the daily operations of the restaurant. A Multi-Unit Manager is generally responsible for leading the overall operations of multiple Dunkin' locations including recruiting, hiring, onboarding, training, management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants. Multi-Unit Managers Responsibilities' include but are not limited to: Team Environment * Responsible for general Human Resource functions such as, but not limited to recruiting, hiring, conducting performance reviews, developing performance improvement plans, and professional development * Ensure appropriate training tools are utilized Operational Excellence * Create and maintain a people first culture in the restaurant * Monitor, follow up and report training progress * Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; comply with all applicable laws * Ensure Brand standards, recipes and systems are executed * Lead team meetings to communicate relevant operations information, e.g.seasonal products Profitability * Identify and support systems to control costs and maintain budgets * Provide coaching and feedback to Restaurant and Assistant Restaurant Managers regarding Brand standards, sales, marketing, and labor and food costs * Support sales goals by developing action plans for seasonal forecasting * Ensure tools and systems are in place to roll out new products, systems and processes Skills/Qualifications * Associate's degree in related field or equivalent in education and experience * Fluent in English * Microsoft Office proficiency * Facilitation and presentation skills * Written and verbal communication skills Competencies / Guest Focus * Understands and exceeds guest expectations, needs and requirements * Develops and maintains guest relationships * Displays a sense of urgency with guests * Seeks ways to improve guest satisfaction; asks questions, commits to follow-through * Resolves guest concerns by following Brand recommended guest recovery process Passion for Results * Sets and maintains high standards for self and others, acts as a role model * Consistently meets or exceeds goals * Contributes to the overall team performance; understands how his/her role relates to others * Sets, prioritizes and maintains focus on important activities * Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results Problem Solving and Decision Making * Identifies and resolves issues and problems * Uses information at hand to make decisions and solve problems; includes others when necessary * Identifies root cause of a problem and implements a solution to prevent from recurring * Empowers others to make decisions and resolve issues Interpersonal Relationships & Influence * Develops and maintains relationships with team * Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments * Encourages collaboration and teamwork * Leads others; negotiates and takes effective action Building Effective Teams * Identifies and communicates team goals * Monitors progress, measures results and holds others accountable * Creates strong morale and engagement within the team * Accepts responsibilities for personal and team commitments * Recognizes and rewards employee's strengths, accomplishments and development * Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources Conflict Management * Seeks to understand conflict through active listening * Recognizes conflicts as an opportunity to learn and improve * Resolves situations using facts involved, ensuring consistency with policies and procedures * Escalates issues as appropriate * Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills * Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly * Provides challenging assignments for the purpose of developing others * Uses coaching and feedback opportunities to improve performance * Identifies training needs and supports resources for development opportunities Leading with Vision * Sets clear, meaningful, challenging and attainable group goals and expectations that are aligned with those of the organization * Drives a clear vision or sense of purpose and clearly communicates to the team * Links mission, vision, values, goals and strategies to everyday work Strategic Thinking * Sees where current trends will lead, and how they may influence the organization's direction * Translates the vision for a program into clear strategies * Thinks in strategic terms and is able to make the connection across functional teams Proven success in QSR management and Multi Unit experience is required. Drive-thru experience service experience is essential. ?Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10727587"},"date Posted":"2025-09-18T10:58:14.538986+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"2836 N. Clairemont Ave","address Locality":"Eau Claire","address Region":"WI","postal Code":"54703","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Multi Unit Manager

Dunkin' - Clairemont Avenue is looking for a full time or part time Restaurant Staff team member to join our team in Eau Claire, WI. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards. Restaurant Staff responsibilities include: -Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions. -Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage. -Ensure all products are stocked, maintained, and prepared according to company quality standards. -Maintain a clean, safe working environment. -Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units. -Demonstrate fiscal responsibility with all company assets by following company cash handling policies. -Demonstrate ability to be a “team player” by contributing to the team's success and communicating effectively with other Customer Service Representatives. -Assume additional responsibilities as assigned. -Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards. -Frequent washing of hands. A qualified candidate will have: -A high school diploma or equivalent or higher preferred but not required -Strong work ethic and willingness to learn -Demonstrated ability to work in a team environment. We look forward to seeing you for an interview for our full time or part time Restaurant Staff role at Dunkin' - Clairemont Avenue soon!

Tile Field Operation Manager- Full-Time Experience: Tile laying: 5 years (Preferred) Foreman: 5 years (Preferred) Ability to Relocate: Menomonie, WI: Relocate before starting work (Required) Willingness to travel: 50% (Preferred) Full job description The Area Tile Operations Manager is responsible for directing tile, terrazzo, stone installation, and floor covering activities in accordance with established budgets, schedules, plans, specs, procedures, safety standards and company standards. Directs and oversees field workers that are responsible for installation of assigned work in assigned geographical area(s) including performing installations. Responsible for manpower, planning, procurement, and onsite installation to ensure the work is completed within budget. Recruits new personnel when necessary and authorized by Management. Major Duties and Responsibilities: The Area Tile Field Operations Manager works with project Managers to plan assigned jobs Attend Project Shop Drawing Reviews Attend Pre-con meetings Provide input on means, methods, layouts, etc. Recruits needed field employees. Develops day-to-day schedules Coordinates with the material and equipment delivery schedules Oversees and trains field employees to assure project requirements will be fully met and recommends them for future assignment with the company Project Execution and Supervision Act as lead tile setter, leading installations (knee on the ground) while not performing management duties. Coordinates with the Project Managers to schedule needed personnel to execute project requirements Attends routine job meetings and safety meetings to promote communication between all parties acting proactively to prevent and resolve problems Quality Control Materials, Equipment and Tools Works with the Project Managers to ensure timely receipt of all needed materials, equipment and tools to avoid work delays Receives and verifies that items delivered to the jobsite are appropriate for the job and properly stored or protected to prevent theft or damage What is in for you:- We provide a full range of installation services. Our staff is constantly being educated on new technologies and products. Has the bonding capacity and credit experience to undertake projects throughout the country, regardless of size. We will work with you to create an environment that has a minimal impact on daily operations. Our staff is committed to quality, safety and on-time completion of projects. Nationwide specialty contractor specializing in commercial tile, terrazzo, marble, granite, carpet, vinyl and industrial flooring. We are listed as one of the top 600 specialty contractors in the United States. A small organization with tremendous career growth? Work with a sharp, energetic team Excellent Salary & Benefits

Benefits: * 401(k) * Bonus based on performance * Competitive salary * Dental insurance * Employee discounts * Flexible schedule * Health insurance * Opportunity for advancement * Paid time off * Training & development * Tuition assistance * Vision insurance BE A PART OF OUR SUCCESS! Benefits & Perks: * Educational Assistance with DeVry University with complimentary laptop * Immediate Family Members are also eligible * Competitive Pay with Service Award Incentive * Get paid daily through Daily Pay! * Comprehensive Health Benefits including Medical, Dental, Vision, and more!* * 401(k) retirement savings with company match * Flexible Schedule * All you can eat pancakes + meal discounts! * Employee Discount Program * Development Pathway: Step by step process to grow your career * 3 College Credits hours for completing manager training Founded in 1958, Perkins operates 324 restaurants in 32 states and four Canadian provinces. The Perkins system includes 81 company-owned and operated restaurants and 234 franchised units. Throughout its history, Perkins Restaurant & Bakery has remained true to its mission of providing guests with personalized service and delicious, homestyle food at a great value. Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! Position Description As an Assistant Restaurant Manager, you will be responsible for assisting the General Manager in restaurant operations and in achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. In addition, you will provide direction for restaurant staff to ensure maximum guest satisfaction, execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment. Responsibilities: * Assists the General Manager in planning and analyzing administration and operations manpower. * Responsible for achieving plan profit levels while ensuring maximum guest satisfaction. * Accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks. * Assists in the planning and analysis of restaurant unit manpower, ensuring sufficient development and training of all employees, including subordinate managers. * Assists General Manager in all aspects of employment and restaurant staffing including recruitment (interviewing and selecting), training, and conducting new hire orientation. * Attends University of Perkins and successfully completes all coursework. * Achieves and maintains ServSafe certification. * Performs and is able to assist in all functions for all positions in the restaurant. * Ensures that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner according to all established procedures, performance standards, and specifications. * Ensures managers and all team members are monitoring and overseeing food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food-borne illness. * Ensures restaurant compliance to productivity and service standards by scheduling and staffing a sufficient number of well-trained and productive employees. * Ensures proper management of the facility and equipment through preventive maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements. * Ensures inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficiency usage and yield application. * Anticipates, identifies and corrects system breakdowns to achieve guest satisfaction. * Accountable for accurate financial data to include: payroll, cash and receipts, productivity food costs, security of funds, and operating expenses; prepares and reviews financial reports. * Attends scheduled restaurant and region team meetings; makes presentations to peers and management as requested. Qualifications: * One to two years previous experience in a supervisory role; preferably in the food service industry * High school diploma; some college or degree preferred * Must be able to effectively communicate with employees, guests and vendors in person and by telephone * Must be able to coordinate multiple tasks simultaneously Physical Requirements / Environment / Work Conditions: * Extensive standing without breaks; operating a cash register * Exposure to heat, steam, smoke, cold and odors * Bending, reaching, walking * Must be able to reach heights of approximately 6 feet and depths of 2.5 to 3 feet * Must have high level of mobility/flexibility in space provided * Must be able to fit through openings 30" wide * Must be able to work irregular hours under heavy pressure/stress during busy times * Must be able to carry trays of food products weighing 20 pounds for distances up to 30 feet * Must be able to lift up to 50 pounds Disclaimer This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required. Compensation: $53,000.00 - $58,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Founded in 1958, Perkins operates 277 restaurants in 32 states and two Canadian provinces. The Perkins system includes 81 company-owned and operated restaurants and 196 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins American Food Co. is a dining favorite with a solid and respected reputation in the marketplace. The longevity and success of Perkins American Food Co. is largely attributed to the concept's ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we're always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins' iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand. BE A PART OF OUR SUCCESS Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!

Full-time Description Landscapes Golf Management has been engaged by Wild Ridge and Mill Run Golf Courses in Eau Claire, WI to manage golf and dining operations January 1, 2026. We pride ourselves in being a “culture first” company, providing a positive working environment for our team and delivering exceptional service to our guests. We are searching for an energetic individual to be the club's next General Manager. We welcome all qualified professionals to apply, and we look forward to speaking with you soon! Our Values Bring Us Together; Our Expertise Sets Us Apart. We at LGM believe these values are instrumental to our daily operations. LGM Values: Do the Right Thing, Take Care of Each Other, Find a Way, Lead, Be the Best To learn more about Landscapes Golf Management visit *********************** JOB SUMMARY Responsible for the management of all aspects of the clubs including their activities and the relationships between the clubs and their members, guests, employees, and community. Directs the work of all department managers. Implements and monitors the budget, monitors the quality of the club's products and services and ensures maximum member and guest satisfaction. ESSENTIAL JOB FUNCTIONS The essential functions include, but are not limited to the following: Ensure club operations are providing first-class level of service for the best member/guest experience possible. Represents the clubs in a positive, professional and exuberant fashion at all times; mentors and monitors staff to ensure exceptional member/guest service. Hires, manages and develops course department heads according to Company guidelines, including the food and beverage manager, golf course superintendent, head golf professional, assistant general manager, membership director and all other department heads; meets with department heads on a regular basis to ensure departments are performing to stated goals. Identifies and manages the club's budget; monitors revenues and expenses of the club and generates weekly/monthly revenue reports; manages the daily financial needs and processes for the course. Complies with the terms of purchasing agreements and vendor contracts. Ensures payroll information is processed and submitted timely and accurately for the course; maintains and manages all employee files and records. Ensures proper billing/invoicing of all course activity and functions; monitors accounts receivables to ensure collection of payments. Develops course marketing plan and oversees the implementation of the plan on annual basis. Responds to the needs of the membership through program development and general customer service requests. Serves as the community liaison for the clubs; meets with special interest groups when necessary. Consistently ensures that the club is operated in accordance with all applicable local, state and federal laws. Develops, maintains and disseminates a basic management philosophy to guide all course personnel toward optimal results, employee morale and member/guest satisfaction. Ensures all Human Resources, payroll, administrative and reporting requirements set by the Company are completed timely and accurately. Must maintain the confidentiality of Company, club and employee information. 14. Enforces comprehensive safety programs for employees, members and guests on course in compliance with local, state and federal laws. 15. Communicates with the Board of Directors where applicable. Requirements KNOWLEDGE, SKILLS AND ABILITIES The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Thorough knowledge of and ability to successfully apply the principles and practices of personnel and business management. Comprehensive understanding of the methods used in the care and maintenance of golf courses. Broad knowledge of food and beverage operations, laws and regulations. Thorough knowledge of standard sales and marketing practices. Ability to effectively plan, assign, and supervise the work of subordinates engaged in golf course operations. Ability to anticipate and identify risks and problems and develop appropriate risk mitigation measures, business solutions and plans of action. Ability to provide a high level of customer service with attention to detail. Skilled at planning and organization, with an ability to manage multiple tasks or projects. Proficient with MS Word, Excel, Outlook and POS systems. EDUCATION AND EXPERIENCE Bachelor's degree in recreation, business management, agronomy, turf management or related field preferred. Previous experience as a General Manager for a golf course preferred. PHYSICAL REQUIREMENTS Seeing and hearing: read documents, computer screen, answer phones, communicate in person 75-100% Standing and walking 50-75% Climbing, stooping, squatting and kneeling 0-24% Dexterity: utilizing phone, typing, and writing 0-50% Lift in excess of 25 pounds 0-25% Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description may be changed or updated at any time without notice. Salary Description up to $125,000 per year

Job Description Do you want to be a part of a dynamic and growing industry with over 200,000 restaurants in the U.S.? Yum Brands, a leader in the industry, owns nearly 60,000 restaurants globally, including over 30,000 KFC locations worldwide, along with Taco Bell, Pizza Hut, and The Habit Burger Grill. As the world's largest restaurant company, Yum! Brands opens a new restaurant approximately every two hours. Mitra QSR is one of the Largest KFC Franchise Organizations in the Country. Come join us and experience the Mitra family culture and build a rewarding career with ample opportunities for growth and financial success. COMPANY INTRODUCTION At Mitra QSR: Our genuine passion for service, honesty, and growth drives us. This passion has helped us grow from one store in Texas to 180 stores in 15 states, making us the third-largest KFC franchisee in the U.S. Our Journey and Growth: We enjoy every step, committed to learning and adapting in this fast-changing world Our Belief and Commitment: We believe skills can be taught, but passion comes naturally. Our job is to provide the best resources and training for your success and career growth Our Leadership and Team: Our operating leadership team brings 25+ years of experience in KFC/Taco Bell and 10+ years at Mitra QSR, supported by 30+ Area Leaders with an average tenure of over 8 years with us WHY JOIN US? Family-Oriented Company Culture Great Working Hours (No breakfast and typical restaurant close by 11pm) Employee Recognition Programs Community Involvement Opportunities Competitive Compensation and Benefits Bonus Eligibility Paid Time Off 401k with Company Match Healthcare and Wellness Programs Employee Discounts Education and Opportunities KFC Scholarships up to $20,000 for college or trade school Tuition-Free Degree fully funded by the KFC Foundation Career Advancement JOB SUMMARY As a Restaurant General Manager at Mitra QSR, you will be trusted with overseeing three key areas of our business: Our Employees: You will oversee day-to-day operations, nurture, grow, and retain your team, and build a culture of excellent customer service Our Customers: Your team will take pride in delivering great food with a smile, served quickly in a clean restaurant. As a Quick Service Restaurant (QSR), speed and quality are our priorities Our Restaurants: Maintain high standards for cleanliness, equipment, and overall operations to ensure a safe and efficient environment ROLE EXPECTATIONS Create a Positive Environment: Foster a positive and collaborative workplace where everyone feels valued Mentor and Inspire: Lead and inspire your team to ensure customers get the best service Deliver Great Service: Ensure guests have great experiences with friendly service, cleanliness, and quality food Maintain Standards: Keep the restaurant clean and well-maintained, including equipment and overall operations Manage Finances: Understand and manage the restaurant's Profit and Loss (P&L) statement Ensure Compliance: Follow all laws and regulations and adhere to Brands/Mitra standards and policies SKILLS AND QUALIFICATIONS Servant Leader: Success depends on the team's success Mentor and Coach: Effectively mentors and coaches team members Learner Mindset: Enjoys learning and improving processes Customer Service Focused: Prioritizes delivering excellent customer service and great products Organized: Great time management skills Financial Acumen: Basic understanding of finances Ownership Mindset: Takes responsibility for business outcomes REQUIREMENTS Effective communication skills Must be at least 18 years old with valid U.S. ID Willing to undergo a criminal background check and be able to work with minors Must be flexible with work hours, including weekends and holidays, to meet business needs Ability to stand for lengthy periods and lift up to twenty-five pounds Reliable transportation to and from work Be willing to have fun and be part of the Mitra culture Join us at Mitra QSR and be part of a team where your passion fuels our success!

It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services. As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve the sight and lives of our patients. Enjoy on-the-job training and certification opportunities as well a comprehensive benefits package including medical, dental, and vision plans, 401K with match, and paid time off. Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking an Optical Manager to lead our team in our Eau Claire, WI. Location. POSITION SUMMARY: Effectively lead the optical team to maximize sales, profit and customer service objectives. Supervise and perform optical operations that include dispensing of eyewear, patient care, setting strategic goals and delivering financial performance. Hire, train, coach and manage performance of team. Work in partnership with Optometrist to drive positive business results, patient care and customer service. Taking Care of our teams who take Care of our Patients Competitive Wages, Incentives, Bonus 401K with Match Vacation Pay/Personal Day Volunteer Time Off Sick Pay Health & Wellbeing Benefits Voluntary/Cafeteria Offerings Employee Assistance Program On the Job Training & Certification Teammate Recognition Program DUTIES AND RESPONSIBILITIES: DRIVE BUSINESS Lead team to execute merchandise, operational and customer service strategies to deliver planned sales, gross margin and financial results Model service, patient care and selling techniques to maximize customer satisfaction and achieve business objectives Act with urgency to complete tasks and respond to patients and customers Drive optical initiatives through team by planning and scheduling appropriately Identify opportunities to grow business Develop business plans and follow up on actions to drive profitable sales LEADERSHIP Hire, develop and train teammates Manage teammate performance Identify key-carriers and schedule appropriately to ensure all key-carrier responsibilities are being completed including opening/closing the store, cash office and alarm call response Partner with Optometrist to ensure team and doctor are working together to drive business and patient/customer care results Ensure store is compliant with all company HR policies and practices as well as federal and state laws and regulations Communicate effectively with team to ensure knowledge of company initiatives, processes and key teammate information CUSTOMER SERVICE AND PATIENT CARE Provide and continuously model excellent customer service in all customer interactions Provide appropriate direction and feedback to the team related to customer service Dispense eyewear according to professional standards Perform key-carrier tasks including opening/closing the store, cash office, committing payroll and responding to alarm calls MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS: ABO/Shopko OCE Certification required within 12 months of hire/promotion High School Graduate or equivalent 3 years of leadership experience or equivalent management experience with strong customer service focus (preferably in an optical or retail setting) Optician experience desired Proven ability to lead, coach and build relationships in a professional environment Able to direct and motivate a diverse teammate network Able to analyze and solve issues of varied scope: able to act decisively to implement solutions Solid organizational and planning skills Able to continuously monitor progress in relation to goal attainment Able to analyze financial data, recognize opportunities for improvement and formulate plans to address. Able to multi-task and remain flexible in an ever-changing environment Demonstrate commitment to provide great customer service Solid computer knowledge to include Microsoft Office Suite of programs ESSENTIAL FUNCTIONS & WORK REQUIREMENTS: Ability to effectively communicate at all levels within the organization through written and two-way verbal communication Able to read and write at a high school graduate level Able to sit or stand for extended periods of time Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.) Ability to lift 10 to 20 pounds Ability to see (Near, Distance, Color, and Depth Perception) Manual and finger dexterity, as well as hand/arm steadiness Ability to grip and hold items Good eye and hand coordination Demonstrate physical agility (bending, twisting, reaching and pulling) Able to operate a cash register, various optical equipment and tools Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines Able to travel independently to support Company objectives and personal development These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

Job Description General Manager Quick-Service Restaurant - Leading the Way in Eau Claire, WI! Are you a dynamic leader with a passion for hospitality, a knack for team-building, and a drive to deliver exceptional guest experiences? If so, we want YOU to join our team as a General Manager in Eau Claire, WI! Every day, millions of guests worldwide choose our restaurants for high-quality, crave-worthy, and affordable meals. Since our founding in 1954, we've grown to become the second-largest fast-food hamburger chain globally, thanks to our commitment to premium ingredients, signature recipes, and family-friendly dining. Now, we're looking for a confident and motivated General Manager to help us continue that legacy right here in Eau Claire. What You'll Do: As our General Manager, you'll be the driving force behind the success of our restaurant. You'll oversee all aspects of operations, from leading and inspiring your team to ensuring top-notch guest service and maintaining a clean, welcoming environment. Your responsibilities include: Guiding and mentoring hourly employees and the management team. Ensuring the restaurant meets high standards of cleanliness, sanitation, and operational efficiency. Delivering exceptional guest experiences with a smile. Managing administrative and accounting tasks in line with company policies. Leading by example, fostering a positive and growth-oriented team culture. What's in It for You? We believe in rewarding hard work and dedication. Here's what you can expect: Paid vacation - because you deserve time to recharge. Competitive salary - we value your expertise. PTO - for the moments that matter. Lucrative bonus program - your success is our success. Dining privileges - enjoy the food you love. Unlimited career growth - the sky's the limit. Exciting work environment - where your leadership truly makes an impact. What We're Looking For: We're searching for a General Manager who's ready to take the reins and lead with confidence. Here's what you'll need to succeed: 3+ years of high-volume General Manager experience in the restaurant industry. A passion for developing and mentoring your team. A proven ability to drive sales and enhance guest satisfaction. A guest-first mindset with unwavering integrity and honesty. If you're ready to lead a team, grow your career, and make a difference in Eau Claire, WI. We want to hear from you! Apply Now to become the General Manager of a true industry leader. Let's build something amazing together! Send your resume to ****************************

Travel Centers of America, a leading operator in the fuel and convenience store industry, is seeking an enthusiastic and experienced Assistant General Manager to join our team. This role is crucial in overseeing the daily operations and ensuring that our travel centers deliver top-notch service and quality to all customers. Key Responsibilities: Assist the General Manager in managing daily operations, ensuring compliance with company policies and industry regulations. Support recruitment, training, and performance evaluation of staff to create a high-performing team. Engage with customers to ensure a positive experience, handling any inquiries or issues promptly. Monitor financial metrics, assist in budgeting, and implement strategies for operational efficiency and profitability. Enforce safety and health regulations, maintaining a clean and safe work environment for employees and customers. Assist in inventory management, ordering supplies, and maintaining optimal stock levels to meet business needs. Collaborate with the General Manager on staff development initiatives and promotional activities to boost customer engagement and sales. If you are passionate about the retail industry and have strong leadership skills, we would love to have you join our dynamic team! Requirements Qualifications: Experience: 2-4 years in a management or supervisory role within the retail or hospitality sector. Leadership Skills: Proven ability to lead, inspire, and develop a team, with excellent interpersonal skills. Customer Service Orientation: Commitment to providing exceptional service and fostering a welcoming atmosphere for customers. Financial Understanding: Basic knowledge of budgeting, cost control, and financial performance metrics. Problem-Solving: Strong analytical skills to troubleshoot issues and make informed decisions. Communication Skills: Excellent written and verbal communication for effective interaction with staff and patrons. Flexibility: Availability to work various shifts, including weekends and holidays as required.

If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Management Member for a Dunkin'/Baskin Robbin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award-winning franchise! We are looking for Assistant Managers, who are 18+ and will be responsible for coaching Crew Members throughout their shift to execute Dunkin'/Baskin operational standards and deliver a great guest experience. Assistant Manager Responsibilities: - Work in a Team Environment - Support a respectful team environment - Communicate shift priorities, goals and results with team members - Support the training of crew members as requested - Provide coaching and feedback to crew members - Maintain Operational Excellence - Create and maintain a guest first culture in the restaurant - Resolve guest issues - Ensure Brand standards, recipes, and systems are executed - Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws - Drive Profitability - Drive sales goals and results - Execute restaurant standards and marketing initiatives - Manage cash over/short during shift - Ensure all products are prepared according to Brand standards Drives Sales Growth: - Takes accountability for understanding all in store marketing promotions - Executes new product roll-outs including selling to Guests and product execution - Ensures the restaurant is well maintained including cleanliness during shift - Utilizes appropriate suggestive selling - Brings product issues to the attention of Restaurant Manager Competencies: - Guest Focus - Understands and exceeds guest expectations, needs and requirements - Develops and maintains guest relationships - Displays a sense of urgency with guests - Seeks ways to improve guest satisfaction; asks questions, commits to follow-through - Resolves guest concerns by following Brand recommended guest recovery process - Passion for Results - Sets and maintains high standards for self and others, acts as a role model - Consistently meets or exceeds goals - Contributes to the overall team performance; understands how his/her role relates to others - Problem Solving and Decision Making - Identifies and resolves issues and problems - Uses information at hand to make decisions and solve problems; includes others when necessary - Interpersonal Relationships & Influence - Develops and maintains relationships with team without violating the fraternization policy. - Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Skills/Qualifications: - Restaurant, retail, or supervisory experience - Math and writing skills - Basic computer skills - High School diploma or equivalent Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

Monroe Manor is a family-owned assisted living facility. If you're interested in cooking, and providing home cooked meals for the elderly, this job may be for you! Competitive pay, based on experience, $500 sign on bonus quarterly Performance based bonuses! Job duties as follow: Cooking of meals: Menus preplanned Set up clean water mugs on cart Prepare next meals and clean Empty sanitizer at end of shift Take out garbage at end of shift Wipe down appliances, drawer fronts and tabletops Bake something for snacks and activities as needed Clean and sanitize carts daily Pull meat, etc. out of freezer and put in walk in for next 3 days menu Make sure supplies are available for next day and next shift Help serve meals Get kitchen supplies for each dining room as needed Follow cleaning rotation for freezer/fridge/ovens etc. 6-hour PM shifts, 8-hour AM shifts available with the option to fill other hours in housekeeping daily or in the evening if interested. Must be 18 years old to apply to kitchen.

Dunkin' - Clairemont Avenue is currently hiring a full time or part time Restaurant Supervisor for our Eau Claire, WI location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Dunkin' - Clairemont Avenue in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Dunkin' - Clairemont Avenue is hiring immediately, so please apply today!

We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin'/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees! Why Choose TMart? Be part of one of the largest, fastest-growing Dunkin' Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks! Our Certified General Managers… …Are Set-Up to Be Successful, Long-Term: We train our General Managers to first understand all the positions they will oversee in the restaurant. All Managerial hires start with the title "Management Trainee". We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility. As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements. Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business. …Are Offered Competitive Compensation: * Base Pay: Certified Managers' base pay starts at $46K to $56K per year. * Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives. * Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week! * Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year. * Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals. * Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site. * Several Other Merit-Based Bonuses! …Are Eligible for a NUMBER of Benefits: * Health Benefits (health, dental, and vision)* * 401k and 401K matching* * Short and Long Term Disability* * Flexible Spending Account* * Life Insurance* * Paid time off* * Paid training * Eligibility requirements …Are Eligible for Other Company Perks, Programs, and Advancement: * Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart! * Scholarship Opportunities (up to $3,000 per employee per year) * Flexible Schedules * Employee Assistance Program * Employee Discounts * Annual Apparel Gifts * Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes! Responsibilities Include: * Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws. * Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently. * Create and maintain a guest-focused culture in the restaurant. * Recruit, hire, onboard and develop restaurant team members. * Coach restaurant team members to drive sales, improve profitability and guest satisfaction. * Review guest feedback results and implement action plans to drive improvement. * Execute new product rollouts including training, marketing and sampling. * Control costs to help maximize profitability. * Completion of regular restaurant inventory and financial reporting. * Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards. * Completion of vendor orders. * Conduct self-assessments and corresponding action plans. * Ensure restaurant budget is met as determined by Franchisee. * Communicates restaurant priorities, goals and results to restaurant team members. * Able to perform all responsibilities of restaurant team members. * Lead team meetings. * Deliver training to restaurant team members. * Plan, monitor, appraise and review employee performance. Key Competencies: * Previous leadership experience in retail, restaurant or hospitality. * Possesses an inspiring and motivating personality. * Strong analytical skills and business acumen. * Works well with others in a fun, fast-paced team environment. * Prompt and professional. * Demonstrates honesty, integrity, clean image, and a positive attitude. * Ability to train and develop a team. * Guest-focused. * Exercises good time-management and problem-solving * All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10727666"},"date Posted":"2025-09-18T10:58:17.185998+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1431 S Hastings Way","address Locality":"Eau Claire","address Region":"WI","postal Code":"54701","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Restaurant Manager

Job Description Do you want to be a part of a dynamic and growing industry with over 200,000 restaurants in the U.S.? Yum Brands, a leader in the industry, owns nearly 60,000 restaurants globally, including over 30,000 KFC locations worldwide, along with Taco Bell, Pizza Hut, and The Habit Burger Grill. As the world's largest restaurant company, Yum! Brands opens a new restaurant approximately every two hours. Mitra QSR is one of the Largest KFC Franchise Organizations in the Country. Come join us and experience the Mitra family culture and build a rewarding career with ample opportunities for growth and financial success. COMPANY INTRODUCTION At Mitra QSR: Our genuine passion for service, honesty, and growth drives us. This passion has helped us grow from one store in Texas to 180 stores in 15 states, making us the third-largest KFC franchisee in the U.S. Our Journey and Growth: We enjoy every step, committed to learning and adapting in this fast-changing world Our Belief and Commitment: We believe skills can be taught, but passion comes naturally. Our job is to provide the best resources and training for your success and career growth Our Leadership and Team: Our operating leadership team brings 25+ years of experience in KFC/Taco Bell and 10+ years at Mitra QSR, supported by 30+ Area Leaders with an average tenure of over 8 years with us WHY JOIN US? Family-Oriented Company Culture Great Working Hours (No breakfast and typical restaurant close by 11pm) Employee Recognition Programs Community Involvement Opportunities Competitive Compensation and Benefits Bonus Eligibility Paid Time Off 401k with Company Match Healthcare and Wellness Programs Employee Discounts Education and Opportunities KFC Scholarships up to $20,000 for college or trade school Tuition-Free Degree fully funded by the KFC Foundation Career Advancement JOB SUMMARY As a Restaurant General Manager at Mitra QSR, you will be trusted with overseeing three key areas of our business: Our Employees: You will oversee day-to-day operations, nurture, grow, and retain your team, and build a culture of excellent customer service Our Customers: Your team will take pride in delivering great food with a smile, served quickly in a clean restaurant. As a Quick Service Restaurant (QSR), speed and quality are our priorities Our Restaurants: Maintain high standards for cleanliness, equipment, and overall operations to ensure a safe and efficient environment ROLE EXPECTATIONS Create a Positive Environment: Foster a positive and collaborative workplace where everyone feels valued Mentor and Inspire: Lead and inspire your team to ensure customers get the best service Deliver Great Service: Ensure guests have great experiences with friendly service, cleanliness, and quality food Maintain Standards: Keep the restaurant clean and well-maintained, including equipment and overall operations Manage Finances: Understand and manage the restaurant's Profit and Loss (P&L) statement Ensure Compliance: Follow all laws and regulations and adhere to Brands/Mitra standards and policies SKILLS AND QUALIFICATIONS Servant Leader: Success depends on the team's success Mentor and Coach: Effectively mentors and coaches team members Learner Mindset: Enjoys learning and improving processes Customer Service Focused: Prioritizes delivering excellent customer service and great products Organized: Great time management skills Financial Acumen: Basic understanding of finances Ownership Mindset: Takes responsibility for business outcomes REQUIREMENTS Effective communication skills Must be at least 18 years old with valid U.S. ID Willing to undergo a criminal background check and be able to work with minors Must be flexible with work hours, including weekends and holidays, to meet business needs Ability to stand for lengthy periods and lift up to twenty-five pounds Reliable transportation to and from work Be willing to have fun and be part of the Mitra culture Join us at Mitra QSR and be part of a team where your passion fuels our success!

Job Description Travel Centers of America, a leading operator in the fuel and convenience store industry, is seeking an enthusiastic and experienced Assistant General Manager to join our team. This role is crucial in overseeing the daily operations and ensuring that our travel centers deliver top-notch service and quality to all customers. Key Responsibilities: Assist the General Manager in managing daily operations, ensuring compliance with company policies and industry regulations. Support recruitment, training, and performance evaluation of staff to create a high-performing team. Engage with customers to ensure a positive experience, handling any inquiries or issues promptly. Monitor financial metrics, assist in budgeting, and implement strategies for operational efficiency and profitability. Enforce safety and health regulations, maintaining a clean and safe work environment for employees and customers. Assist in inventory management, ordering supplies, and maintaining optimal stock levels to meet business needs. Collaborate with the General Manager on staff development initiatives and promotional activities to boost customer engagement and sales. If you are passionate about the retail industry and have strong leadership skills, we would love to have you join our dynamic team! Requirements Qualifications: Experience: 2-4 years in a management or supervisory role within the retail or hospitality sector. Leadership Skills: Proven ability to lead, inspire, and develop a team, with excellent interpersonal skills. Customer Service Orientation: Commitment to providing exceptional service and fostering a welcoming atmosphere for customers. Financial Understanding: Basic knowledge of budgeting, cost control, and financial performance metrics. Problem-Solving: Strong analytical skills to troubleshoot issues and make informed decisions. Communication Skills: Excellent written and verbal communication for effective interaction with staff and patrons. Flexibility: Availability to work various shifts, including weekends and holidays as required.

General Manager Casual Full Service Are you an experienced General Manager with a passion for the restaurant industry? Look no further! Our Casual Full Service restaurant in Hammond, WI, is seeking a highly motivated and dedicated individual to join our team. We pride ourselves on providing exceptional dining experiences through our delicious food, welcoming atmosphere, and top-notch service. Our company values hard work, teamwork, and customer satisfaction above all else. We believe in promoting from within and investing in the growth and development of our employees. As a result, we have a strong and loyal team that is committed to delivering the best possible experience for our guests. If you are passionate about hospitality and eager to contribute to a dynamic and supportive team, we would love to hear from you. Apply now to take the next step in your career! Title of Position: General Manager Job Description: As the General Manager at our restaurant, you will be responsible for overseeing all aspects of operations and ensuring a high level of customer satisfaction. Your key day-to-day responsibilities and duties will include managing and training staff, creating work schedules, monitoring inventory levels, and implementing policies to maintain quality standards. You will also be in charge of developing and executing marketing strategies to increase sales and revenue. Additionally, you will oversee financial management, including budget planning and cost control measures. As the leader of the team, you will foster a positive working environment by effectively communicating with employees, addressing any issues or concerns that may arise, and promoting teamwork. Benefits: · Competitive Starting Salary · Medical, Dental, Vision & Life Insurance · 401k · Long Term Disability · PTO Qualifications: · A bachelor's degree in Business Administration or related field is preferred · At least 5 years of experience in a leadership role · Proven track record in sales and revenue growth · Excellent communication and interpersonal skills · Strong financial management skills with experience in budget planning and cost control measures. Apply Now - General Manager located in Hammond, WI

Job DescriptionSalary: dependent on experience Monroe Manor is a family-owned assisted living facility. If you're interested in cooking, and providing home cooked meals for the elderly, this job may be for you! Competitive pay, based on experience, $500 sign on bonus quarterly Performance based bonuses! Job duties as follow: Cooking of meals: Menus preplanned Set up clean water mugs on cart Prepare next meals and clean Empty sanitizer at end of shift Take out garbage at end of shift Wipe down appliances, drawer fronts and tabletops Bake something for snacks and activities as needed Clean and sanitize carts daily Pull meat, etc. out of freezer and put in walk in for next 3 days menu Make sure supplies are available for next day and next shift Help serve meals Get kitchen supplies for each dining room as needed Follow cleaning rotation for freezer/fridge/ovens etc. 6-hour PM shifts, 8-hour AM shifts available with the option to fill other hours in housekeeping daily or in the evening if interested. Must be 18 years old to apply to kitchen.

Dunkin' - Black River Falls is currently looking for a full time or part time Shift Manager to join our team in Black River Falls, WI. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join their team when needed. Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting restaurant standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned teams meet their goals. As a Shift Manager, you may be responsible for: -Food quality and safety -Internal communication -Inventory management -Daily maintenance and cleanliness -Managing/leading your team -Exceptional customer service -Training and schedule management of team members We can't wait for you to join our team. We are interviewing immediately, so apply ASAP!

If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Management Member for a Dunkin'/Baskin Robbin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award-winning franchise! We are looking for Assistant Managers, who are 18+ and will be responsible for coaching Crew Members throughout their shift to execute Dunkin'/Baskin operational standards and deliver a great guest experience. Assistant Manager Responsibilities: - Work in a Team Environment - Support a respectful team environment - Communicate shift priorities, goals and results with team members - Support the training of crew members as requested - Provide coaching and feedback to crew members - Maintain Operational Excellence - Create and maintain a guest first culture in the restaurant - Resolve guest issues - Ensure Brand standards, recipes, and systems are executed - Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws - Drive Profitability - Drive sales goals and results - Execute restaurant standards and marketing initiatives - Manage cash over/short during shift - Ensure all products are prepared according to Brand standards Drives Sales Growth: - Takes accountability for understanding all in store marketing promotions - Executes new product roll-outs including selling to Guests and product execution - Ensures the restaurant is well maintained including cleanliness during shift - Utilizes appropriate suggestive selling - Brings product issues to the attention of Restaurant Manager Competencies: - Guest Focus - Understands and exceeds guest expectations, needs and requirements - Develops and maintains guest relationships - Displays a sense of urgency with guests - Seeks ways to improve guest satisfaction; asks questions, commits to follow-through - Resolves guest concerns by following Brand recommended guest recovery process - Passion for Results - Sets and maintains high standards for self and others, acts as a role model - Consistently meets or exceeds goals - Contributes to the overall team performance; understands how his/her role relates to others - Problem Solving and Decision Making - Identifies and resolves issues and problems - Uses information at hand to make decisions and solve problems; includes others when necessary - Interpersonal Relationships & Influence - Develops and maintains relationships with team without violating the fraternization policy. - Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Skills/Qualifications: - Restaurant, retail, or supervisory experience - Math and writing skills - Basic computer skills - High School diploma or equivalent Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.