Assistant general manager jobs in Germantown, MD - 4,210 jobs
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General Superintendent
Sanjose Construction USA
Assistant general manager job in Washington, DC
At San Jose Construction Group, Inc we are recruiting candidates to join our team to cover Construction Superintendent positions in Washington D.C:
Responsibilities:
Supervise field personnel, daily/weekly schedules and construction operations.
Supervise and schedule daily grading, drainage, foundations, concrete or steel structures, masonry, drywall, roofing, finishes, equipment, MEP's, site works and other miscellaneous construction activities, either self-performed or performed by subcontractors.
Report to the Project Manager in charge.
Provide leadership and direction to construction personnel.
Manage field operations and coordinate work with other company superintendents, Project Managers and on-site Subcontractor's representatives.
Play an active role emphasizing safety, quality and production, leading by example.
Assist engineers and/or PMs with quantities and production sheets.
Coordinate teams and crews and other work related activities to maximize efficiency.
Attend weekly meetings to discuss progress.
Perform additional tasks as needed.
Ensure ALL assigned resources are maintained, protected, secured and utilized with maximum efficiency.
Protect and enhance the public relations, image and value of the company.
Understand Project and production budgets to manage personnel and equipment efficiently.
Have the necessary knowledge of all required drawings and specifications.
Develo or training foremen through mentoring.
Assist in surveying and staking out tasks.
Skills:
Minimum 5 to 7 years of experience as a Superintendent on Residential and Commercial construction Projects.
$78k-116k yearly est. 1d ago
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Selling Manager
Saks Fifth Avenue 4.1
Assistant general manager job in Tysons Corner, VA
is All About
Under the direction of the Client Development Manager, the Selling Manager will be responsible for maintaining selling floor service and standards to drive sales and customer experience. The Selling Manager will coach their direct associate reports proactively and collaboratively to ensure all selling floor associates drive the appropriate key performance indicators and are strong brand ambassadors.
Who You Are:
Possess strong interpersonal and collaboration skills
Able to work in a fast paced environment where no one day is the same
Inspire others through thoughtful leadership
Able to strategically come up with solutions based on research and critical thinking
Drive positive outcomes through objectives and measures & monitors progress & results successfully
Constantly looking for ways to improve the way things are done & comfortable with change and challenging conventions
You Also Have:
Proficiency in utilizing available technology, including clienteling tools and social media (social selling), and MS Office is required
Must be flexible in scheduling as the business needs require evening weekend and holiday schedules
Management experience and a proven track record of success managing a selling workforce and achieving results
Management experience within a Customer Service environment
As The Selling Manager, You Will:
Coach and develop Style Advisors to build their personal brand as a fashion authority through proactive outreach including social media platforms and to broaden connections beyond client base
Use social media to strengthen existing relationships and drive new client acquisition
Coach Style Advisors to use clienteling tools to stay connected with the client and make targeted recommendations based on shopping history and preferences
Manage on the floor to help resolve client issues and support the general running of the selling floor
Ensure all clients are being helped and provided the highest level of customer service
Provides a comfortable and welcoming shopping environment for the client by ensuring the ongoing maintenance of the selling floor, fitting rooms and customer areas, filling in merchandise and recovering the floor as needed
Take initiative to stay informed on new merchandise deliveries in the store to maximize selling potential
Hire, train and onboard new selling associates and recruit and fill any open positions with a sense of urgency
In partnership with the Client Development Manager address any performance concerns in a timely manner and coach accordingly to achieve maximum productivity
Ad hoc responsibilities as needed
Your Life and Career at SFA:
Be a part of a team of disruptors focused on stores and redefining the luxury experience
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time Associates (including medical, vision and dental)
An amazing Associate discount
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
$98k-122k yearly est. 1d ago
General Manager
Corner Bakery 4.0
Assistant general manager job in Washington, DC
• Competitive Pay • Extensive and detailed paid training • Health, Dental and Vision Insurance • Paid Vacation • Real Advancement Opportunities GeneralManagers are responsible for the entire Cafe operation. This includes, but is not limited to the hiring, orientation, training and management of 25-50 employees and 2-5 assistant and shift managers, operational budgets exceeding one million dollars, restaurant inventory, operational spending and managing cash flows (i.e. their operation's P&L)
GeneralManagers open 70% of the time, close 20% of the time and work a mid-shift about 10% on average. During their workday, they will be responsible for the startup of equipment and processes, banking activities, delivering food, working different stations in the operation as needed as well as ordering and receiving food items and restaurant supplies. Cash handling and following/completion of all systems.
GeneralManagers are directly involved with guest relations, supporting and contributing to company objectives and strategies, assisting with opening other stores and assisting their Area Director (AD) with promotions and marketing window rollouts.
Job Tasks and Responsibilities:
• Responsible for managing employees
• Responsible for guest relations - recovery and sales building
• Responsible for inventory including ordering and receipt
• Delivers food - more frequently during peak hours of operation
• Responsible for start-up of equipment and processes (opening shift)
• Responsible for shut down and closing store (closing shift)
• Manages/follows up on cash handling systems and deposits
• Responsible for administration of the new hire orientation
• Responsible for accurate reporting of numbers
• Analyzing business results, formulating action plans, following up on plans already in place
• Responsible for cost control (P&L)/manages cash flow
• Conducts employee meetings
• Solves problems as they arise
• Manages safety committee and food safety
• Responsible for hiring and orientation of new employees
• Manages the catering operations including the Safe Driver Program
• Coaches and develops employees at all levels
• Maintains CORE evaluation standards
• Knowledgeable in Human Resources
• Supports and contributes to company objectives and strategy
• Assists with opening other stores
• Executes company promotions, initiatives and rollouts
• Responsible for management development
• Smiling, friendly demeanor
Secondary Functions:
• Attend GeneralManager meetings for area/market
• Helps with other positions in the Cafe
• Assists with other stores as needed
• Assists Area Director with administrative duties
• Open new locations as needed
• Answers phones/take orders as needed
• Delivers food to guests as needed
• Executes Catering Sales Initiatives as necessary, including but not limited to:
Daily guest call backs
Menu drops
Community event coordination and execution
Menu presentations and food tastings
Identifying sales leads through active territory canvassing
Requirements:
• High School diploma or equivalent
• State Foodhandler card and ServSafe certification
• Minimum of 1 year experience in a Corner Bakery Cafe restaurant operations position or similar concept experience showing ability to lead and execute restaurant operations
• Possess strong guest service and communication skills
• Organized and detail oriented
• Completion of CBC Management Training Program
• Proficient in use of Microsoft Outlook, Word, Excel and POS - Point of Sale systems
• Bilingual (Spanish) a plus
• Formal Leadership training experience such as Situational Self Leadership, Situational Leadership II a plus
• Must have a valid driver's license with proof of insurance and be able to consistently pass an MVR
Additional Info:
We are an Equal Opportunity / E-Verify Employer.
We follow all Ban the Box and Fair Chance hiring guidelines per federal and local laws.
$65k-107k yearly est. 6d ago
Student Housing GM: Lead Leasing & Brand Growth
512Financial
Assistant general manager job in Washington, DC
A leading property management company seeks a dynamic GeneralManager to lead leasing, marketing, and operations for a student housing community in Washington, DC. This role requires a strategic leader who can drive occupancy, enhance brand awareness, and develop high-performing teams. Candidates should have a Bachelor's degree and at least 3 years of management experience in student housing. Join us to make a significant impact on the resident experience and grow your professional career.
#J-18808-Ljbffr
$65k-125k yearly est. 4d ago
General Manager
Cantoni, LP 3.9
Assistant general manager job in Washington, DC
Reports to: Chief Revenue Officer Cantoni is seeking an accomplished, performance-driven GeneralManager to lead one of its flagship luxury design showrooms. This individual will have full profit and loss ownership, overseeing every dimension of showroom success-sales, talent, operations, and client experience.
The ideal candidate is a strategic, entrepreneurial leader with deep experience in premium or luxury retail environments. They must bring a refined eye for design, a disciplined commercial mindset, and a leadership style that commands excellence through clarity, accountability, and inspiration.
At Cantoni, the showroom is more than a place to shop-it is an immersive brand experience. As GeneralManager, you will be responsible for transforming that experience into sustainable, measurable business performance.
KEY RESPONSIBILITIES
P&L Ownership
Drive top-line revenue growth while protecting gross margin and managing SG&A with precision
Lead weekly business reviews, monthly financial performance meetings, and rolling 90-day plans
Maintain full accountability for all financial and operational KPIs
Sales Strategy & Execution
Champion a high-performance sales culture focused on pipeline development, lead conversion, and revenue growth
Use data to coach performance, identify opportunity gaps, and ensure individual accountability across the team
Ensure team proficiency in CRM tools, design visualization platforms, and selling systems
Client Experience Leadership
Establish and maintain the highest standards of white-glove client service across all touchpoints-from first interaction through installation and aftercare
Resolve escalations swiftly and professionally, reinforcing client trust and brand loyalty
Create a post-sale strategy that builds client lifetime value through repeat business and referrals
Talent Recruitment & Development
Attract, onboard, and retain best-in-class design and showroom talent
Build and coach a team of $1M-$3M+ individual producers
Lead structured one-on-ones, talent reviews, and growth plans aligned with clear performance expectations
Operational Excellence
Maintain floor readiness and showroom presentation to Cantoni's highest visual standards
Ensure process accuracy across ticketing, inventory, delivery coordination, and logistics
Partner with centralized operations teams while taking full ownership of local execution
Market Engagement & Business Development
Build deep relationships with architects, developers, designers, and luxury realtors to proactively identify project opportunities
Be a visible leader within the local design and real estate community
Monitor new construction, renovation activity, and market movements to secure first-access client engagements
Requirements
CANDIDATE PROFILE
Required Experience and Capabilities
Minimum of 5 years of senior leadership experience in a premium or luxury retail, showroom, or design business
Proven success managing P&L, building high-performing sales teams, and delivering consistent financial results
Experience in high-touch customer service environments with complex sales cycles
Strong business acumen, analytical capability, and the ability to translate vision into execution
Exceptional communication and interpersonal skills across clients, team members, and cross-functional partners
Digital fluency, including CRM platforms and showroom sales technology
Personal Attributes
Highly accountable and goal-oriented, with a strong sense of ownership and urgency
Sophisticated, service-minded, and confident in high-end client-facing environments
Disciplined operator who also values design excellence and creative presentation
Team leader who inspires trust, demands performance, and leads by example
Actively engaged in professional communities and understands the power of local influence and relationship building
OUR COMMITMENT
As a leader within Cantoni, you will be supported by a brand with 40+ years of industry leadership, an unmatched product assortment, and an enterprise team committed to operational support and strategic alignment. This role blends the autonomy of entrepreneurial leadership with the backing of a best-in-class organization.
If you're a high-performing executive leader who sees luxury as both an art and a business-and you're ready to lead from the front-we invite you to start the conversation.
$60k-100k yearly est. 6d ago
General Manager - Congressional Plaza (NEW STORE)
Gap 4.4
Assistant general manager job in Rockville, MD
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
As the GeneralManager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the GeneralManager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
Drive profitable sales through forecasting and scheduling
Manages store budget for daily operations in support of the P&L
Builds highly productive teams through sourcing, selecting and developing people
Accountable for team performance through coaching and feedback.
Teaches and trains to build capabilities.
Leads the implementation and execution of all Standard Operating Procedures and initiatives
Creates an inclusive environment
Implements action plans to maximize efficiencies and productivity
Performs Service Leader duties
Represents the brand and understands the competitors
Promotes community involvement
Leverages OMNI to deliver a frictionless customer experience
Ensures all compliance standards are met
Who You Are
3-5 years of retail experience leading others
College degree or equivalent experience preferred
Demonstrated ability to deliver results
Ability to effectively communicate with customers and employees
College degree preferred
Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
Ability to travel as required
Business Acumen skills
Established time management skills
Strong planning and prioritization skills
Benefits at Gap
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $60,800 - $82,100 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
$60.8k-82.1k yearly 1d ago
Guest Services Manager
Goodstone Inn & Restaurant
Assistant general manager job in Middleburg, VA
Company: The Goodstone Inn & Restaurant
Reports To: GeneralManager
Schedule: Full-Time | Flexible schedule including mornings, evenings, weekends, and holidays
Goodstone Inn & Restaurant's most valuable resource is our creative and dedicated staff. The excellence of Goodstone is built through teamwork - a select group of professionals who deliver thoughtful, personalized service and unforgettable guest experiences.
As the Guest Services Manager, you are responsible for overseeing all aspects of the guest experience from arrival through departure. You lead the Guest Services team, set service standards, and ensure smooth front office operations while remaining hands-on and guest-facing. This role requires strong leadership, sound judgment, and the ability to remain calm, polished, and solutions-focused in a fast-paced luxury hospitality environment.
Key Responsibilities
Lead, train, mentor, and manage the Guest Services team to ensure consistent adherence to exceptional service standards.
Oversee daily front office operations, including reservations, check-ins, check-outs, and guest inquiries.
Hire, schedule, coach, discipline, and performance-manage Guest Services team members.
Maintain expert knowledge of front office systems, including Maestro.
Ensure accuracy, security, and confidentiality of all guest information and financial transactions.
Collaborate with Housekeeping, Culinary, Events, and Maintenance teams to ensure seamless guest experiences.
Resolve guest concerns and complaints promptly, professionally, and with sound judgment.
Maintain up-to-date knowledge of room rates, packages, promotions, and revenue opportunities.
Support upselling initiatives and guest experience enhancements.
Work with leadership to develop guest activities, events, and experience-driven offerings.
Meet regularly with the GeneralManager and Asset Manager to review budgets, occupancy, and operational goals.
Model professionalism, accountability, and service excellence at all times.
Qualifications and Skills
Minimum of 5 years of hospitality experience, with leadership or supervisory experience strongly preferred.
Strong understanding of front office operations and guest service best practices.
Experience with hotel property management systems; Maestro preferred.
Excellent communication, leadership, and problem-solving skills.
Ability to multitask, prioritize, and make sound decisions in a high-pressure environment.
Professional demeanor with strong attention to detail.
Flexible and adaptable with a proactive leadership style.
Must be at least 18 years old.
Ability to work evenings, weekends, and holidays as required.
Work Environment
Operates in a professional hospitality setting.
Regular use of standard office equipment (computers, phones, printers, etc.).
Must be able to work indoors and outdoors in varying weather conditions.
Must adapt to frequent changes, last-minute guest needs, and shifting priorities.
Must accept constructive feedback and maintain composure under pressure.
Physical Requirements
Ability to stand and walk for extended periods.
Ability to climb stairs and lift up to 50 pounds occasionally.
Frequent use of hands and arms for handling, reaching, and operating equipment.
Clear verbal communication and active listening are essential.
Additional Information
This job description is not intended to be an exhaustive list of duties or responsibilities. Duties may change at any time to meet the business's needs.
Equal Opportunity Statement
Goodstone Inn & Restaurant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Goodstone Inn & Restaurant is proud to maintain a drug-free workplace. Pre-employment and ongoing screenings for alcohol and illegal drugs may be required as a condition of employment.
$35k-50k yearly est. 4d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Assistant general manager job in Arlington, VA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 4d ago
Autonomous Vehicle Operations Manager
Aceolution
Assistant general manager job in Washington, DC
Role: AV Manager (Autonomous Vehicle Operations Manager)
The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.
Key Responsibilities
Lead, coordinate, and manage AV Driver/Operator teams across assigned locations.
Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
Ensure compliance with all safety, security, and operational protocols.
Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
Monitor site productivity metrics and implement improvements to enhance efficiency.
Respond to on-ground escalations and operational emergencies promptly.
Prepare weekly operational status reports and performance summaries.
Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
Qualifications
5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
Prior experience in a managing or lead role managing teams.
Strong understanding of safety protocols and compliance-driven environments.
Excellent communication, leadership, and people management skills.
Ability to analyze performance metrics and identify process improvement opportunities.
Comfortable working in dynamic and fast-paced field settings.
Valid driver's license with a clean driving record.
Ability to travel between assigned cities as needed.
Preferred Skills
Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
Knowledge of incident reporting, compliance documentation, and operational audits.
Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules.
Field-based work involving both indoor and outdoor environments.
Significant travel required - approximately 90% of the time across locations.
$79k-128k yearly est. 2d ago
Operations Manager
Gastro Center of Maryland
Assistant general manager job in Fair Oaks, VA
Gastro Center of Maryland is one of the largest Gastroenterology groups in the Mid-Atlantic with locations across Maryland and Northern Virginia.
The Operations Manager will oversee the day-to-day operational functions of multiple gastroenterology practice locations, ensuring streamlined workflows, effective resource utilization, and exceptional patient and staff experience. This position reports directly to the VP of Operations and works closely with leadership, vendors, and staff across locations.
Key Responsibilities
· Partner with the VP of Operations to manage daily staffing needs and operational logistics across multiple sites
· Support clinical and administrative teams to ensure smooth daily operations
· Collaborate with vendors and property managers to maintain facility standards and address site-specific needs
· Coordinate with the VP of Finance on procurement processes, supply chain oversight, and vendor contracts
· Monitor and improve operational workflows, ensuring compliance with healthcare regulations and internal policies
· Assist with onboarding and training support staff in collaboration with HR and department leads
· Identify process improvement opportunities and implement solutions to enhance service delivery
· Travel between Maryland offices and occasional Northern Virginia sites (approximately 30% travel)
Qualifications
· Bachelor's degree required; healthcare, business administration, or related field a plus
· Minimum of 4 years of relevant operational management experience, preferably in a healthcare or multi-location environment
· Healthcare background is required, especially in a specialty or ambulatory care setting
· Proficiency in Microsoft Excel and other office productivity tools
· Strong interpersonal and organizational skills; able to adapt and pivot in a fast-paced environment
· Experience working collaboratively with cross-functional teams including clinical staff, finance, and vendors
Benefits
· 401(k) retirement plan with company match
· Comprehensive insurance: Health, Dental, and Vision
· Paid Time Off: 10 days annually
· Sick leave and national company-paid holidays
· Professional growth and development opportunities
$71k-114k yearly est. 3d ago
General Manager | Washington DC
Blank Street
Assistant general manager job in Washington, DC
At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Like the sound of this? Keep reading.
Add a Spark to the Ordinary...
As a GeneralManager at Blank Street, your primary responsibility will be to build a world-class business and team within your neighborhood across many verticals. You'll oversee and be held accountable to 2-5 Blank Street locations. You must be able to work independently, while also thriving in a team environment. We're looking for dynamic leaders that will motivate and inspire our teams in the stores to fulfill and represent Blank Street's goals and vision. We want our team to become part of the community's infrastructure, serving customers with passion, care, and precision.
The right person for this role is a proven operator who takes pride in giving amazing hospitality experiences and influencing their team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality product through flawless execution. You empower your team to give customers exactly what they need, every day, in their way. You excel in high growth environments, thrive under pressure, are highly organized, and can handle competing priorities.
What you'll own
All schedules and timecards completed according to state law and local laws
Responsible for the timely recruitment of super star talent for backfills, additional staff needed for seasonal peak sales trends or for new store openings in hand with our people team
Owning the development and growth of your teams, while also taking care of any performance related to create and maintain a world-class team
Develop meaningful ties with neighborhood businesses and people to help grow local brand loyalty and goodwill
Uphold the company standard NPS scores, celebrating the positives with your teams and immediately actioning on feedback to improve
Be a champion of your stores financial performance, finding ways to grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same vision
Maintain operational excellence in the way of store environment, cleanliness and brand expectations, achieving company standard scores and above via our auditing platform
Own all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System
Ensure all locations under your leadership meet quality audit standards
Own celebrating positive customer feedback and investigating any and all negative comments to ensure we are listening and adjusting where necessary
Own the underlying P&L of each individual store under your management. Constantly diagnose areas of improvement and come up with creative solutions to drive better performance while ensuring you are operating within labor budgets
What you'll bring
3-4 years of experience managing and leading operations in high growth hospitality/consumer brands
Experience in multi-unit or multi-department management
Track record scaling and managing hospitality teams
Track record managing inventory and supply chain ordering
Highly effective interpersonal and communication skills
Hands on and highly action-oriented
Excellent organizational skills and ability to perform under pressure and time constraints
Deep knowledge and interest in specialty coffee
Availability Requirements:
Full Time: 45-50 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday)
Benefits
$75,000 - $85,000 / annual salary
Blank Street, in good faith, believes that the posted salary range is accurate for this role in Washington DC at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity offering, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.
Bonus program
15 days of paid annual leave (on top of company-observed holidays and sick time)
Three health plan options, with full coverage available for two employee-only tiers
Commuter benefits
Parental leave
Bereavement leave
Exclusive access to our coveted Regulars program - yes, that means free coffee, matcha and more!
Regular social outings with the team
Free Blank Street swag
$75k-85k yearly 6d ago
General Manager
Au Bon Pain 3.5
Assistant general manager job in Washington, DC
The GeneralManager maintains accountability for the efficient and profitable operation of an Au Bon Pain café; the consistent delivery of "Guest First' service to all guests; the maintenance of cafe quality; the leadership and development of café employees; the creation and maintenance of an environment of trust, credibility, dignity and respect. The GeneralManager routinely exercises independent judgment and discretionary powers in the day-to-day performance of job duties. S/he ensures that Au Bon Pain's policies and procedures are implemented and maintained in a consistent manner.
Skills & Requirements Qualifications
$41k-57k yearly est. 6d ago
Restaurant Manager
Clyde's of Georgetown 4.7
Assistant general manager job in Washington, DC
Base Salary: $65,000 - $75,000 / year based on experience + Quarterly Bonus Potential
Ready to elevate your career with a company that values work-life balance, competitive pay, and a positive work environment?
Join Clyde's Restaurant Group as a Restaurant Manager at Clyde's of Georgetown, an iconic establishment in the heart of Georgetown, renowned for its historic charm and exceptional dining.
WHY JOIN THE CLYDE'S TEAM AS A RESTAURANT MANAGER
Reputable Company: Strong stability and performance.
Positive Culture: Courtesy, dignity, and respect.
Retirement Plans: 100% company-funded pension (vesting after 1 year) and immediate 401k participation.
Bonuses: Quarterly eligibility.
Flexible Schedule: 5-day work week.
Career Growth: Rapid advancement opportunities.
Comprehensive Health Plan: Medical, dental, vision, life, disability, telemedicine, wellness coach, and reduced rates on wellness services.
Insurance: Hospital indemnity, critical illness, accident coverage.
Generous Paid Time Off: Includes sick pay, medical/family leave (up to 8 weeks), special leaves (jury duty, voting, school activities for DC).
Therapy Resources: Access to free behavioral and digital cognitive behavioral therapy.
Dining Discounts: Half-price off-duty dining and complimentary shift meals.
Convenient Parking: Available parking benefits.
Employee Assistance: Legal, emotional, financial, and work/life balance support.
Financial Assistance: Assistance fund for employees in need.
Training & Education: Best-in-class training program and tuition reimbursement.
Flu Shots & Discounts: Annual flu shots and access to thousands of exclusive brand discounts.
Charity Matching: Up to $4,000 yearly.
WHAT WE LOOK FOR IN A RESTAURANT MANAGER
Hardworking, attentive, and hospitality-driven with a desire to excel and maintain the highest level of service
2-3 years' experience as a dining room manager, preferably in a high-volume restaurant
Great verbal and written communication skills
Provides guests with exceptional service and value
Disciplined and firm about standards of performance, yet fair and personable in developing employees
WHAT YOU WILL DO AS A RESTAURANT MANAGER
Interview, hire, train, schedule, and develop front-of-the-house (FOH) employees
Write and post FOH weekly schedules and set specific service goals for the staff to work during the shift
Work the floor hands-on by greeting guests, processing checks, and investigating and resolving customer complaints
Interact with guests in a genuine and friendly manner to establish a personal, professional rapport
Conduct daily menu class
Direct employees in safety and health prevention measures
Assist in monthly inventory
Write agendas for and conduct departmental meetings
Attend and participate in weekly manager meetings
ABOUT US
Since 1963, Clyde's Restaurant Group has been a leader in the DMV restaurant scene, known for exceptional guest service and fostering a positive culture for employees. Our 14 properties include Clyde's, Old Ebbitt Grill, The Hamilton, 1789 Restaurant, Fitzgerald's, The Tombs, Rye Street Tavern, Cordelia Fishbar, Hamilton Live, and Ebbitt House (opening Spring 2026).
Apply now and take the first step towards a rewarding career! Even if you don't meet every requirement, we encourage you to apply. We are committed to building an inclusive team and welcome applicants from all backgrounds.
Clyde's Restaurant Group participates in E-Verify. We use the federal E-Verify system to confirm that new hires are authorized to work in the United States. Click here to learn more about E-Verify and your Right to Work.
Contact us at ********************* if you need any special accommodations to apply.
$65k-75k yearly 4d ago
Operations Manager - Personnel & Staffing
Mad Science of Washington Dc
Assistant general manager job in Silver Spring, MD
Mad Science of DC-Maryland-Virginia
In-Person | Silver Spring, MD
$80,000-$95,000 + Benefits
About Us
Mad Science of DC-Maryland-Virginia delivers hands-on science programs to 100+ schools, 20,000+ students, and 170+ summer camps across the region each year.
Our success depends on one thing above all else: having the right instructors, in the right place, at the right time. We are hiring a senior Operations Manager to own that responsibility end-to-end.
The Role
This is a people-focused, execution-heavy operations role.
As Operations Manager - Personnel & Staffing, you will own recruiting, hiring, staffing coverage, and instructor management across our school-year programs and summer camps. You will be the primary point of ownership for ensuring programs are fully staffed, issues are handled calmly, and instructors are supported.
This role is focused on execution and people leadership, not systems redesign.
What You'll Own
Recruiting and hiring instructors year-round
Maintaining a strong, ready staffing pipeline
Staffing coverage for daily programs and peak seasons
Managing call-outs, substitutions, and last-minute changes
Instructor onboarding and readiness
Performance conversations and people management
Serving as the clear escalation point for instructor-related issues
You will have real authority and ownership in this domain.
What This Role Does Not Include
Program or curriculum design
Setting up after-school programs or summer camps
Warehouse or logistics systems
Redesigning operational workflows
Our systems are intentionally stable. This role exists to run them well.
Who This Role Is For
You are likely someone who:
Has managed staffing or people-heavy operations before
Is comfortable making decisions under pressure
Handles frequent interruptions calmly
Communicates clearly and directly
Values reliability, follow-through, and consistency
Prefers execution over reinvention
Experience in education, camps, childcare, hospitality, or multi-site operations is a plus.
Why You Might Like This Role
Clear ownership and authority
A people-centered role with real responsibility
A stable operating environment
Direct impact on day-to-day success
Long-term potential without pressure to constantly “rebuild” the role
Benefits
Health insurance
Paid time off and paid holidays
Employer-sponsored retirement plan
Professional, supportive in-person team environment
Stable, year-round full-time role in an AI-proof industry
How to Apply
Apply through LinkedIn with your resume and a brief note about why an execution-focused, people-operations role appeals to you.
$80k-95k yearly 5d ago
General Manager
Cava 4.1
Assistant general manager job in Washington, DC
CAVA includes nearly 90 fast-casual Mediterranean restaurants and a line of chef-crafted dips and spreads sold in Whole Foods Markets nationwide. In 2018, CAVA joined with Zoës Kitchen - and together, we're sharing a passion for bold, craveable meals and exceptional guest experiences with eaters across the country.
CAVA team members foster a culture built on five core values:
Positivity - We believe in the power of positivity. Every one of us can change someone's day for the better.
Transparency - We believe in open and respectful communication. We use transparency to help us make decisions and inform how we talk to each other.
Humility - We can always find ways to improve. The more we learn, the more we see how much we don't know and how much we need others to help us learn to grow.
Fanaticism - We are passionate about our mission and the opportunity to turn every guest into a fanatic. We bring that energy to everything we do.
Thoughtfulness - To us, every detail matters. We go above and beyond for our guests, our teams, and our communities.
What You'll Do:
Managers will oversee all restaurant operations and team members. Managers provide leadership and motivation to ensure that all team members are guest-focused and team-focused. Managers set high standards and establish a positive work atmosphere for their team to create successful day-to-day operations.
As a GeneralManager for CAVA, you are expected to:
Develop Yourself & Others - Focus on self-improvement while supporting the success of others
Put the Customer First - Consistently create CAVA fanatics by finding ways to say 'yes' to every guest
Achieve Results - Take ownership of every shift and take pride in your job
Foster Collaboration - Work with others to find success as a group
Adapt to Change - Solve problems through an open-minded and all-inclusive approach
What We Offer:
A competitive base salary
A generous benefits package that includes: health, dental, vision, telemedicine, and pet insurance
401k enrollment with CAVA contribution after one year
Free CAVA food
Paid sick leave, parental leave, and community service leave
The opportunity to be on the ground floor of a rapidly growing brand
CAVA - joining "A culture, not a concept"
$45k-68k yearly est. 6d ago
General Manager
Associa, Inc. 4.6
Assistant general manager job in Washington, DC
The GeneralManager is an onsite role managing all administrative, maintenance, and projects to ensure the betterment of the community. The GeneralManager is the liaison among the homeowners, members of the Board of Directors, Committee Members, the GeneralManager, Manager, Project Management, Maintenance, Property Management, Vendor
$56k-72k yearly est. 6d ago
Retail Store Manager
24 Seven Talent 4.5
Assistant general manager job in Washington, DC
Client is women's contemporary brand.
Client will be disclosed after you are considered for an interview with them.
Looking for retail management experience with brands such as Fabletics, Alo Yoga, Lululemon, or the like.
SALARY:
$90-$100k + monthly bonus structure
LOCATION:
Washington DC
OVERVIEW:
The Store Manager is responsible is responsible for driving the business forward by providing an exceptional customer experience and creating long-lasting client relationships. The Store Manager is a sales floor role, focused on creating an environment in which feedback is constant and the customer is always the top priority. It is the responsibility of the Store Manager to cultivate a store team that supports and motivates one another, and to create a legacy for themselves. This individual must oversee and manage the operations of the store to ensure they run smoothly, optimizing profitability and efficiency.
THE RESPONSIBILITIES:
Meet personal and store sales goals by ensuring that each customer receives outstanding customer service
Establish a returning client business by developing and maintaining long lasting relationships
Actively outreach to client base to strengthen relationship via email, phone call and text messaging
Utilize company selling culture and training tools to meet and exceed KPI expectations Actively learn and speak to the trends of each collection, with the end goal of always building stronger stylists
Maintain an active sales floor presence to lead by example and coach staff to develop strong client relationships
Provide in the moment feedback on the sales floor, with the goal of inspiring and developing the sales team
Maintain organization, upkeep, and cleanliness of both the front and back of house
Recruit, hire, onboard, and train all new hires
Participate in all Divisions of Responsibility (Human Resources, Operations, Client Services, and Visuals) to support overall business and develop as a well-rounded leader
Ensure the integrity of payroll and the payroll process
Actively support Diversity, Equity, and Inclusion initiatives
Ensure that the sales floor is maintained and beautifully reflects the brand
Cultivate an environment which promotes teamwork and comradery
Remain coachable and open to feedback to continuously develop in your role
Act as a leader in the District and as a partner to fellow Store Managers
REQUIREMENTS:
Previous management experience required
Previous sales experience required
Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed
Continuous standing and walking; ability to move around all store areas and be accessible to customers
Ability to occasionally climb ladders as needed
Ability to work daily with telephone, POS and computer equipment
Ability to work a flexible schedule including days, nights, weekends, and holidays
$43k-64k yearly est. 1d ago
Store Manager
Lacoste
Assistant general manager job in Potomac, MD
Summary Description:
At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign.
An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of it areas of expertise, from garment factory to omnichannel distribution.
At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.
Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.
Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (***********************
Essential Job Responsibilities:
LEADERSHIP:
Lead store team to drive sales through training and coaching.
Exemplify your sporting spirit and create an outstanding service culture.
Provide constant feedback and coaching to improve your team's skills and sales results.
Identify and recruit associates who are passionate about sales and customer service.
Develop team members with leadership and other abilities for succession planning.
Effectively train new team members on customer service, operations, performance, loss prevention and all other Company policies.
Set goals for each team member for the achievement of Company KPI's (
Manage team member's performance through regular evaluation
SELLING:
Execute plan to achieve and exceed Lacoste's sales plans and profitability goals.
Utilize reports and gather data to identify sales by units, gender, product placement, visual presentation, stock levels, and window presentations.
Proactively make suggestions based on analysis that will positively impact the business.
Ensure maximum overall bottom line profitability by analyzing store P/L results and identify opportunities for improvement.
Set measurable performance standards and goals based on Company's expectations and metrics.
CUSTOMER SERVICE:
Create an environment focused on the customer experience.
Ensure that each team member is knowledgeable about the Lacoste lifestyle.
Be inventive and create additional business opportunities by ensuring that team members focus on building their clientele.
Embrace local community groups and mall management to generate PR opportunities that showcase our Brand Vision and sporting spirit. This may include hosting special events, sponsorships, participating in fashion shows and editorial placements as directed and with the express approval of corporate management.
OPERATIONS:
Plan and manage payroll hours and schedule to meet business needs.
Control expenses (including payroll) within planned budget.
Ensure that Company standards are upheld in merchandising, visual presentations, housekeeping and loss prevention.
Protect store assets and inventory.
Manage new receipts, transfers, markdowns, back stock and fill-ins.
Requirements/Qualifications:
At least four to six years management experience in the apparel industry (depending upon the volume of the business) with a proven track record of successfully managing a team.
Tenacious desire to inspire others and lead a culture of customer service champions.
Expertise in store operations.
Training, interviewing, planning, organizational, and performance management skills.
Entrepreneurial mindset with the ability to react to business trends and identify areas of opportunity.
Technically savvy
Audacious attitude
Sporting Spirit - must possess a competitive edge and drive to meet goals
Innovative thinker that will drive our brand forward.
Core Values and Traits:
Play as One Team:
Showing respect towards everyone
Commitment for the team's work and decisions
Play with Elegance:
Striving for excellence
Treating others with fair play and humility
Play by Daring:
Having the courage to speak up, experiment and take initiative
To explore new opportunities
Play with Tenacity:
Constantly seek continuous improvement
Learning from our failures
At Lacoste, we're committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values.
Equal Opportunity Employer:
At Lacoste, we're committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.
$39k-68k yearly est. 4d ago
SHIFT MANAGER
Colonial Parking, Inc. 4.2
Assistant general manager job in Washington, DC
To deliver the company's standards of customer service with each parker transaction while maintaining an acceptable flow of traffic in and out of the parking facility. The Shift Manager will assist the Operations Manager with the operation of a complex parking site. The sites could be manned and unmanned, automated or manual parking sites. This person is responsible for independently carrying out instructions as directed by the Operations Manager pertaining to the day-to-day operations of the facility.
Essential Duties and Responsibilities
• Acting at the direction of the Operations Manager, performing the duties of a cashier and/or attendant as required; tickets tags and parks incoming vehicles; checks monthly stickers, honors validations or other courtesy parking ; and ensures employee compliance with operating and safety procedures.
• Verify the "bank" of cash provided for change and necessary supplies at the start of each shift.
• Issue tickets to customers recording the required information on each ticket.
• Collect payment either through cash, credit card or validation always securing cash according to the company's standard operating procedures.
• Accurately process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form.
• Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets.
• Maintain a neat and orderly cashier booth at all times, free of debris and trash with clean windows void of unapproved company posters or decorative hangings.
• Determine the need for maintenance and/ or repairs and forward to Operations Manager.
• Provide the company's standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.
• Report to work on time
• Responsible at all times for reviewing, understanding and acknowledging in writing when requested, the company provided policies and procedures that directly support completing my required work duties.
Non-Essential Duties and Responsibilities
• May be asked to fill in for front line associates during their absences.
• May be asked by local management to complete small cleaning or maintenance tasks according to the company's maintenance checklists.
• Other duties as assigned by the Operations Manager.
Minimum Job Qualifications
• A Shift Mangers is a driving and non-driving position based off garage location. Please refer back to offer letter.
• All driving locations must have and maintain a valid driver's license.
• A high school degree is required.
• One year related experience.
• Ability to read and comprehend verbal instructions and written correspondence.
• Ability to communicate effectively both verbally and through written correspondence.
• Have and maintain a valid driver's license.
• Ability to safely drive a standard or automatic transmission vehicle.
• Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.
• Ability to provide customer resolution in a professional and friendly manner.
Qualifications Desired
• One to two years' experience in a service or related industry preferred of which 3 months must have been in a parking setting.
• Ability to perform basic math calculations.
Performance Standards
This position will receive an annual performance review from the direct supervisor to discuss actual performance as compared to company stated expectations and agreed upon job related performance goals for the upcoming year.
Physical Demands and Working Conditions
The physical demands of this position and the work environment characteristics described below are representative of those that must be met, with or without reasonable accommodations, by an employee to perform the essential functions of this position. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential job functions.
$32k-40k yearly est. 6d ago
Specialty Assistant Manager
Clinical Associates 3.9
Assistant general manager job in Pikesville, MD
At Clinical Associates, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas of practice, from cardiology to podiatry. We also offer unique services like our ambulatory surgery center and nuclear stress testing facility. We have three offices conveniently located in the Towson, Pikesville and Reisterstown regions.
We are seeking to add an experienced Specialty AssistantManager to our team!
The Specialty AssistantManager, under the direction of the Specialty Manager, oversees and monitors the daily operations of the Specialty Departments within Clinical Associates. The Specialty AssistantManager is responsible for supporting the operations of all Clinical Associates Specialty Practices by overseeing administrative and clinical tasks, including patient scheduling, staff management, quality control, and ensuring smooth patient flow.
The Specialty AssistantManager is responsible for fostering a positive office environment where professional excellence, staff cooperation, and open communication exists to facilitate productive interaction between patients, practitioners, staff, management, and the community.
Shift Hours: Monday - Friday 8:30 am - 5:00 pm
(*Requires Flexibility / Travel to other site locations is required)
Duties include but are not limited to the following:
FINANCIAL/BILLING:
Reviews daily productivity goals with providers and staff.
Monitors and reports on providers' schedules ensuring schedules are utilized efficiently and accurately to reach maximization.
Ensures employee compliance with established cash handling and billing procedures.
Reviews and appropriately codes invoices to be submitted to accounts payable.
CUSTOMER SERVICE:
Available to staff and physicians to handle after-hours administrative emergencies.
Intercedes at a higher level when patient concerns are escalated.
Exemplifies an empathetic and caring demeanor towards staff, patients, and visitors.
Assures staff respectfully and efficiently interacts with patients and their families/caregivers.
Passionate about promoting a positive image to the public, conveying the mission and vision statements of the company.
COMMUNICATION:
Responsible for programming phones to correlate with on-call providers within the Department.
Assures all systems, providers and staff properly utilize and participate in the established medical on-call system.
Facilitates Department staff and providers team meetings.
PERSONNEL:
In coordination with Human Resources, recruits for vacant positions and coordinates new hire orientation.
Coordinates ongoing training of employees, including, but not limited to specific job training, OSHA, and HIPAA compliance.
Assists the Specialty Manager with hiring/staffing/terminations.
Assists the Specialty Manager with Onboarding and Departing Providers.
Responsible for completion of new hire competencies.
Monitors weekly staff schedules and obtain coverage when needed.
Supervises, evaluates, and provides management support to staff and providers.
Evaluates work assignments and directs workflow of site staff.
EPM/EHR
Has a clear understanding and good working knowledge of the EPM/EHR system.
Assures complete compliance with established workflow procedures and policies.
FACILITIES:
Provides technological oversight and Department-based operational equipment.
Oversees maintenance of waiting rooms, exam rooms, procedure rooms, offices, and common areas to ensure a clean and aesthetically pleasing environment.
Manages systems/equipment issues.
GENERAL:
Supports the goals and missions of Clinical Associates.
Performs all duties as directed and assigned by Specialty Manager.
Attends required meetings and completes other duties as required.
Benefits:
Paid Holidays
PTO
Life Insurance
401K with matching
MINIMUM QUALIFICATIONS:
High School diploma. Bachelor's degree in business, Health Care Administration, or related field preferred.
Minimum 4 years supervisory experience.
Knowledge of general medical office procedures.
Proficiency in computer skills with a willingness and ability to learn knew applications.
Excellent time management skills with a proven ability to meet deadlines.
Exceptional organizational skills and attention to detail.
Excellent oral and written communication skills.
Ability to interact effectively with culturally diverse patients and employees.
Ability to convey a positive attitude and project a professional image.
Ability to remain flexible and work independently and as a member of the team.
Requires long periods of sitting, intermittent standing, reaching, and bending. Must be able to move freely throughout the facility, travel efficiently between all site locations and be able to lift approximately 10 to 20 lbs. regularly.
Clinical Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
How much does an assistant general manager earn in Germantown, MD?
The average assistant general manager in Germantown, MD earns between $35,000 and $81,000 annually. This compares to the national average assistant general manager range of $35,000 to $73,000.
Average assistant general manager salary in Germantown, MD
$53,000
What are the biggest employers of Assistant General Managers in Germantown, MD?
The biggest employers of Assistant General Managers in Germantown, MD are: