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Assistant general manager vs general service manager

The differences between assistant general managers and general service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an assistant general manager and a general service manager. Additionally, a general service manager has an average salary of $85,187, which is higher than the $51,238 average annual salary of an assistant general manager.

The top three skills for an assistant general manager include customer service, math and cleanliness. The most important skills for a general service manager are customer service, customer satisfaction, and business plan.

Assistant general manager vs general service manager overview

Assistant General ManagerGeneral Service Manager
Yearly salary$51,238$85,187
Hourly rate$24.63$40.96
Growth rate6%6%
Number of jobs414,057435,376
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 58%
Average age4444
Years of experience66

What does an assistant general manager do?

An assistant general manager is responsible for supporting the daily business operations under the general manager's supervision, ensuring that the team delivers the required tasks with the highest quality and standards. Assistant general managers' duties also include managing and delegating individual tasks, addressing concerns from the staff, managing and resolving client's complaints immediately, providing recommendations and business opportunities, sharing best practices to increase revenues and profitability, and submitting reports. An assistant general manager should have excellent leadership and decision-making skills to help in managing the overall operations.

What does a general service manager do?

General service managers are professionals who manage the administrative activities of a company to ensure that a proper environment for its operations is achieved. These managers are required to supervise the maintenance activities and upgrades of equipment and systems so that they can minimize disruptions of business activities. Under the direction of the finance manager, general service managers must coordinate with service providers on matters related to finance and tax. They must also manage teams to ensure that they comply with local and occupational health laws.

Assistant general manager vs general service manager salary

Assistant general managers and general service managers have different pay scales, as shown below.

Assistant General ManagerGeneral Service Manager
Average salary$51,238$85,187
Salary rangeBetween $35,000 And $73,000Between $52,000 And $137,000
Highest paying CityWashington, DCMountain View, CA
Highest paying stateNew YorkCalifornia
Best paying companyThe Random Acts of Kindness FoundationStanford University
Best paying industryHospitalityFinance

Differences between assistant general manager and general service manager education

There are a few differences between an assistant general manager and a general service manager in terms of educational background:

Assistant General ManagerGeneral Service Manager
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Assistant general manager vs general service manager demographics

Here are the differences between assistant general managers' and general service managers' demographics:

Assistant General ManagerGeneral Service Manager
Average age4444
Gender ratioMale, 62.7% Female, 37.3%Male, 78.3% Female, 21.7%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between assistant general manager and general service manager duties and responsibilities

Assistant general manager example responsibilities.

  • Lead the initiative to prepare for Effient's review on Ohio Medicaid and PEIA.
  • Manage all phases of start-up operations including facility design, menu planning and staff selection/training.
  • Develop and implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remains within budget.
  • Develop inventory control and training programs, and create start-up procedures
  • Develop POS and inventory control systems, prepare management reports and ensure regulatory compliance.
  • Direct daily operations, including inventory, submitting orders, customer service, and cleanliness analysis.
  • Show more

General service manager example responsibilities.

  • Lead team through ISO certification which increase quality and processes.
  • Lead RFP process for CRM software to include extensive evaluation and contract negotiation.
  • Stabilize logistics organization, recruit and train 2 key positions, achieve zero staff turnover for two years.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Maximize repair/assembly departments' workflow, parts inventory, and logistics.
  • Improve quality systems across all plants and obtain QS or ISO certification at all sites.
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Assistant general manager vs general service manager skills

Common assistant general manager skills
  • Customer Service, 15%
  • Math, 10%
  • Cleanliness, 6%
  • Strong Analytical, 5%
  • Food Safety, 5%
  • Guest Service, 5%
Common general service manager skills
  • Customer Service, 20%
  • Customer Satisfaction, 7%
  • Business Plan, 6%
  • Employee Development, 5%
  • Oversight, 5%
  • Financial Statements, 5%

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