Assistant general manager job description

Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We're at the top of our game - and we want to keep it that way. So, we're constantly upping the ante, providing the ultimate experience for our fans. And, of course, it's our people that bring that experience to life.
*GAME DAY*

Our Sports Bar Assistant General Manager (AGM) is our assistant coach, overseeing the Heart of House (HOH) and Bar operations within the sports bar. Training? Zone rollouts? Inventory? Sales building? No problem. Get the right tools into your hands and you're ready to dig in. You'll be responsible for managing the HOH and Bar costs and ensure that your Team has the tools and resources to win the game. The day to day operations of the sports bar will be part of your primary focus and you'll be responsible for executing your plays along with the sports bar management team.

*WE'LL PROVIDE THE PLAYBOOK, HERE'S WHAT YOU SHOULD BRING TO THE TABLE*

You know the business. You have general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, computer operations.

You have the education and experience. You're a high school graduate or similar. Extra points if you bring a bachelor's degree, have 3 years of management experience and previous Front of House (FOH) and HOH/Kitchen management experience.

You're Team focused. You have a passion for training and developing your Team.

*BRAG FACTOR*

You'll be working for the hottest brand around and have tons of fun doing it. What else is in it for you? You'll be set up for success right out of the gate. The same vigor that we put into developing sauces for our famous wings, we put into developing and growing our Team Members. If you're hungry for the next step in your career, we'll help you get there. Did we mention that you'll never miss that history-making sports play ever again?

The Assistant General Restaurant Manager assists the Restaurant General Manager with the overall activities of the restaurant operation, including prep and service.
ESSENTIAL JOB FUNCTIONS:



Manages the day-to-day operation of the restaurant in accordance with established policies and procedures. Establishes and administers training programs within the restaurant, including new employee orientation. Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods and communicates deviations from standard to Chef on Duty. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Restaurant General Manager or Director of Food & Beverage. Monitors work of Food Cashiers to ensure that established policies and procedures are being followed. Oversees all follow-up work to ensure non-recurrence of cashier errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel.



QUALIFICATIONS:



Work requires effective communication in English, both verbal and written form in a professional manner. Previous work in a high caliber chef driven property. Work in a high volume establishment with the highest of standards and food and beverage knowledge. Work requires ability to compile, compute, and analyze pertinent data needed for reports. Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, Windows, LMS.



PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:


Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner


Disclaimer
: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars , Harrah's , Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

The Assistant General Restaurant Manager assists the Restaurant General Manager with the overall activities of the restaurant operation, including prep and service.

To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Assistant General Managers to make them feel like family with smiles, teamwork and dedication.If you're an experienced restaurant or retail assistant manager, think about a career with Pizza Hut. You know who you are - a natural leader, you love putting together a winning team. You're all about teaching new things and motivating the team to work together. At Pizza Hut, you can do all that - and more. Here, you will work with smart, experienced, fun people. Expect training and growth. Plenty of excitement. Unique challenges. And a world of opportunity.
**Requirements**

What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:

You have at least 2 years of leadership experience in the restaurant, hospitality or retail industry.

You're all about creating a great place to work for your team.

You want to make your customer's day and it shows in the way you are maniacal about serving amazing pizza with a great big smile.

We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. You have a vision for the perfect restaurant, and you know how to get your team to bring it to life.

You set high standards for yourself and for your people.

You're up for a challenge. You love the excitement of the restaurant business and know every day is different.

And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.

**Additional Information**

Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements.

If you want a management career with an innovative company, look no further than Pizza Hut. Apply today!