What does an assistant general manager do?

An assistant general manager is responsible for supporting the daily business operations under the general manager's supervision, ensuring that the team delivers the required tasks with the highest quality and standards. Assistant general managers' duties also include managing and delegating individual tasks, addressing concerns from the staff, managing and resolving client's complaints immediately, providing recommendations and business opportunities, sharing best practices to increase revenues and profitability, and submitting reports. An assistant general manager should have excellent leadership and decision-making skills to help in managing the overall operations.
Assistant general manager responsibilities
Here are examples of responsibilities from real assistant general manager resumes:
- Lead the initiative to prepare for Effient's review on Ohio Medicaid and PEIA.
- Manage all phases of start-up operations including facility design, menu planning and staff selection/training.
- Develop and implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remains within budget.
- Develop inventory control and training programs, and create start-up procedures
- Develop POS and inventory control systems, prepare management reports and ensure regulatory compliance.
- Direct daily operations, including inventory, submitting orders, customer service, and cleanliness analysis.
- Implement ISO training for distribution team.
- Develop and document A/R procedures and policies.
- Utilize Facebook as a tool to effectively market the hospital
- Organize monthly staff meeting agenda in conjunction with hospital management team and VCA guidelines.
- Evaluate businesses on needs of hardware, software, and ERP for maximum efficiency base on individual needs.
- Advise and educate pet owners regarding billing, pet loss, preventative health, current health and surgical procedures.
- Cross train staff to fulfill various job duties and ensure they are following VCA standards of quality medical care.
- Provide packaging and shipping services, as well as, third party logistics services for a large computer services company.
- Make necessary changes to menus and POS systems base on nightly availability, off-menu selections, or specialty dinners and events.
Assistant general manager skills and personality traits
We calculated that 15% of Assistant General Managers are proficient in Customer Service, Math, and Cleanliness. They’re also known for soft skills such as Management skills, Time-management skills, and Communication skills.
We break down the percentage of Assistant General Managers that have these skills listed on their resume here:
- Customer Service, 15%
Manage entire hotel/front desk/customer service/night audit/housekeeper
- Math, 10%
Applied math skills to both day and nightly paperwork.
- Cleanliness, 6%
Directed daily operations, including inventory, submitting orders, customer service, and cleanliness analysis.
- Strong Analytical, 5%
Detailed oriented with strong analytical skills.
- Food Safety, 5%
Handled currency and credit transactions quickly and accurately -Followed food safety procedures according to company policies and health and sanitation regulations.
- Guest Service, 5%
Supervised Guest Services Manager, Chief Engineer and Executive Housekeeper ensuring departments operated within budget while maintaining all standards.
"customer service," "math," and "cleanliness" are among the most common skills that assistant general managers use at work. You can find even more assistant general manager responsibilities below, including:
Time-management skills. Many assistant general manager duties rely on time-management skills. "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals.," so an assistant general manager will need this skill often in their role. This resume example is just one of many ways assistant general manager responsibilities rely on time-management skills: "implemented a raw material inventory control program to prevent stock run outs and improved plant on time delivery by 50%"
Communication skills. This is an important skill for assistant general managers to perform their duties. For an example of how assistant general manager responsibilities depend on this skill, consider that "top executives must be able to convey information clearly and persuasively." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of an assistant general manager: "develop the communication, motivation and recognition, and time management skills crucial for success of store operations. ".
Leadership skills. assistant general manager responsibilities often require "leadership skills." The duties that rely on this skill are shown by the fact that "top executives must be able to shape and direct an organization by coordinating policies, people, and resources." This resume example shows what assistant general managers do with leadership skills on a typical day: "managed the hotel operations to maximize profitability and growth through the leadership of people delivering a high quality guest experience. "
Problem-solving skills. Another common skill required for assistant general manager responsibilities is "problem-solving skills." This skill comes up in the duties of assistant general managers all the time, as "top executives need to identify and resolve issues within an organization." An excerpt from a real assistant general manager resume shows how this skill is central to what an assistant general manager does: "input all nightly financial reports and review and respond to any brand or guest resolution inquires. "
The three companies that hire the most assistant general managers are:
- Taco Bell3,702 assistant general managers jobs
- Carrols Restaurant Group1,174 assistant general managers jobs
- Fazoli's780 assistant general managers jobs
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Assistant general manager vs. Manager
Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.
There are some key differences in the responsibilities of each position. For example, assistant general manager responsibilities require skills like "math," "cleanliness," "strong analytical," and "guest service." Meanwhile a typical manager has skills in areas such as "payroll," "management," "powerpoint," and "loss prevention." This difference in skills reveals the differences in what each career does.
Managers tend to make the most money working in the finance industry, where they earn an average salary of $71,781. In contrast, assistant general managers make the biggest average salary, $50,180, in the hospitality industry.The education levels that managers earn slightly differ from assistant general managers. In particular, managers are 1.9% more likely to graduate with a Master's Degree than an assistant general manager. Additionally, they're 0.3% more likely to earn a Doctoral Degree.Assistant general manager vs. Store manager
A store manager is responsible for monitoring the daily operations, making sure of its smooth and efficient performance with the best services provided to the customers. Store managers' duty also includes tracking the budget of the store to ensure that all expenses are meeting the sales goals. A store manager must also be able to plan and share strategies to boost sales performance and provide the needed support for the employees by communicating with them regularly, listening on suggestions, and taking necessary actions for complaints as required.
In addition to the difference in salary, there are some other key differences worth noting. For example, assistant general manager responsibilities are more likely to require skills like "math," "strong analytical," "food safety," and "guest service." Meanwhile, a store manager has duties that require skills in areas such as "store management," "retail store," "pet," and "loss prevention." These differences highlight just how different the day-to-day in each role looks.
Store managers earn a lower average salary than assistant general managers. But store managers earn the highest pay in the manufacturing industry, with an average salary of $41,968. Additionally, assistant general managers earn the highest salaries in the hospitality with average pay of $50,180 annually.In general, store managers achieve similar levels of education than assistant general managers. They're 1.6% less likely to obtain a Master's Degree while being 0.3% less likely to earn a Doctoral Degree.Assistant general manager vs. General manager of operations
General managers of operations are employed to oversee the overall operations of businesses. Their responsibilities include the improvement of the efficiency of the operations and overall management. They coordinate the primary performance goals for direct reporting functions and set the strategies for the organization. It is their responsibility to communicate strategy as well as results to employees. They also engage with the corporate officers in the strategic planning and development of the organization or enterprise.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from assistant general manager resumes include skills like "math," "cleanliness," "strong analytical," and "food safety," whereas a general manager of operations is more likely to list skills in "develop team," "logistics," "payroll," and "continuous improvement. "
Most general managers of operations achieve a higher degree level compared to assistant general managers. For example, they're 5.3% more likely to graduate with a Master's Degree, and 0.3% more likely to earn a Doctoral Degree.Assistant general manager vs. Bar manager
Bar managers are also called bar owners or supervisors of bar establishments. The managers are in charge of managing customer complaints, ensuring stocks in the bar, and in scheduling the jobs of employees. They oversee the overall operations of the bar, manage its staff, and ensure that the standards of products and services are met. They maintain the licensure of liquor and make sure that their staff follows the local regulations. Also, they see to it that customers are served promptly.
Even though a few skill sets overlap between assistant general managers and bar managers, there are some differences that are important to note. For one, an assistant general manager might have more use for skills like "math," "cleanliness," "strong analytical," and "food safety." Meanwhile, some responsibilities of bar managers require skills like "wine," "beverage orders," "bartending," and "payroll. "
The government industry tends to pay the highest salaries for bar managers, with average annual pay of $44,791. Comparatively, the highest assistant general manager annual salary comes from the hospitality industry.In general, bar managers hold similar degree levels compared to assistant general managers. Bar managers are 2.0% less likely to earn their Master's Degree and 0.2% less likely to graduate with a Doctoral Degree.Types of assistant general manager
Updated January 8, 2025











