Assistant general manager jobs in Louisiana - 3,405 jobs
Transportation Area Manager
Amazon.com, Inc. 4.7
Assistant general manager job in Carencro, LA
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.
Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. Key responsibilities include:
Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas
Streamline logistics in the operation through the implementation of standard work and team leadership
Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates
Proactively identify and lead process improvement initiatives and Lean tools
Supervisory Responsibilities:
You and your team of Transportation Associates are responsible for Amazon customers receiving their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. Support, mentor, and motivate your hourly workforce. Manage safety, quality, productivity, and customer delivery promises. In addition, one of the most important aspects of your job is to lead change at internet speed because innovation has made us the global company that we are today.
Amazon offers competitive packages, growth potential and a challenging and inclusive work environment.
Basic Qualifications
2+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
1+ years of performance metrics, process improvement or lean techniques experience
Experience managing a team of 20+ employees
Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)
Excellent customer service, communication, and interpersonal skills
A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,000/year in our lowest geographic market up to $100,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
$70k-100k yearly 6d ago
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General Manager
Uncommon Elite
Assistant general manager job in New Orleans, LA
About the Company
We're hiring a proven leader to run day-to-day operations and drive performance across an established HVAC and plumbing business in NOLA. This role owns execution-people, process, and profit.
About the Role
You'll be responsible for turning strategy into results, setting standards, and building a disciplined, accountable operation that scales without chaos. This is not a desk role. You'll be in the business, with the team, driving outcomes. Military leadership experience is required. Home services experience is strongly preferred.
Responsibilities
Own P&L performance, including revenue growth, margin, and operating efficiency
Lead and develop field leaders, technicians, dispatch, and office staff
Establish and enforce operating rhythms, KPIs, and accountability
Improve scheduling, dispatch efficiency, and job execution
Drive sales execution and pricing discipline without sacrificing customer trust
Implement and optimize systems (CRM, dispatch software, reporting)
Set and maintain clear standards for performance, behavior, and execution
Serve as the senior leader responsible for culture, tempo, and results
Qualifications
Prior military leadership experience (officer, senior NCO, or SOF preferred)
Experience leading teams in a high-tempo, operational environment
Home services experience (HVAC, plumbing, electrical, or similar) strongly preferred
Demonstrated ownership of results-not just oversight
Comfortable leading through structure, clarity, and accountability
Strong communicator who sets expectations and follows through
Required Skills
Military leadership experience, home services experience, strong communication skills, ability to lead through structure and accountability.
Preferred Skills
Experience in HVAC, plumbing, electrical services, and operational leadership in high-tempo environments.
Pay range and compensation package
$150,000 base salary
30% performance-based bonus tied to company results
Leadership autonomy with clear authority and expectations
Opportunity to scale a growing home services operation
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
$41k-74k yearly est. 2d ago
Manager Franchise Performance- New Orleans
Franchise World Headquarters, LLC
Assistant general manager job in Houma, LA
Manager Franchise Performance
Territory: New Orleans
Candidates must reside in or within commuting distance to the Houma/Thibodaux areas, or Gulfport/Biloxi areas of the Mississippi gulf coast.
Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.
Why Join Us?
At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier.
Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.
About the Role:
Reporting to the Director, Franchise Performance (DFP), the Manager Franchise Performance (MFP) performs a crucial role in overseeing the operations and growth of multiple franchise locations within a specified territory. The MFP is responsible for managing FZ relationships, communicating and advising on the strategic business direction, and partnering with FZs to drive restaurant performance and profitability across the full portfolio. Provides guidance to ensure adherence to Subway operations requirements and brand standards. The MFP is responsible for communicating the expected performance level of the locations and franchisees within their assigned territory in relation to the company's KPI's and metrics. They work closely with franchisees to ensure they are meeting operational and financial goals and implementing best practices. The MFP monitors key performance indicators, analyzes financial and operational data, and provides guidance and support to franchisees to improve restaurant performance. They may also develop and implement training programs, conduct performance evaluations, and collaborate with other departments to drive business growth and success. The MFP plays a key role in fostering strong relationships with franchisees and driving the overall success of the franchise network. In partnership with the DFP, they will drive business growth by identifying potential consolidation or expansion opportunities within their market.
Responsibilities include but are not limited to:
Drive Performance
Fostering and enhancing positive relationships with franchisees is crucial, gaining their respect and establishing the MFP as an important contributor to the business and a leader in the industry. Serves as a business consultant and advisor to Franchisees, advising them in every aspect of their restaurant's operations, finances, and business execution. Conducts regular business and operational assessments to uncover growth potential and opportunities. Assesses the franchisees' business and financial portfolios.
Reviews all restaurant operating reports and audits, analyzes the data, and collaborates with franchisees to determine appropriate solutions. Assesses restaurant performance against Subway's policies and procedures, analyzes sales and cost data, and provides tailored guidance to franchisees for improvement in these areas.
Drive accountability with franchisees to achieve specific restaurant and territory objectives. Establish goals with franchisees based on the company's Key Performance Indicators, programs, and standards that promote profitable sales, increase customer traffic, and enhance average check size growth.
Provide guidance and instruction on operational and food safety during monthly restaurant visits in a designated territory, ensuring consistency with the brand's operational policies and procedures. Record compliance with company standards, note improvements, identify opportunities, and provide recommendations for enhancement following each visit.
Building Relationships
This role provides direction, guidance, and expertise to franchisees regarding restaurant operations, implementation of new products and programs, as well as the opening of new restaurants and the transfer of ownership. It ensures that all new initiatives, including product launches, advancements in technology, process improvements, marketing campaigns, and facility openings and upgrades, are executed effectively to drive sales growth.
Coach, counsel, influence, and motivate franchisees on a portfolio level basis. Provide guidance to franchisees to grow their business. Develop productive working relationships with franchisees, territory team members and Subway employees. Build relations with franchisees in a multitude of manners depending on performance and needs. Some manners of relationship building include, but are not limited to, in person, virtually, individual meetings, emails, territory meetings, portfolio meetings, training sessions, etc. Gains respect from franchisees to be recognized as an asset to the business and leader in the field.
Coach, counsel and influence franchisees to drive employee engagement and create better guest experience resulting in increased traffic, repeated sales, reduced staff turnover and overall experience.
Development
Assists the DFP and cross-functional business teams with the development of new restaurants, ownership transfers, evaluation of franchisee growth potential, and completion of remodels within your designated territory. Working with Development team & DFP to confirm store is ready to open when construction complete, taking and submitting photos to the Development team for final review and follow up as required.
Provide information to the DFP and multi-unit owner (MUO) team regarding existing owners and their ability/inability to expand within the brand. Additionally, for stores changing ownership from one franchisee to another, guidance and additional training during and after store transition.
Attends company and industry events and conferences to network with colleagues and remain informed about industry trends.
Self-Development
Applies designated training programs to enhance knowledge and develop new skills. Participates in all scheduled training and informative sessions, including but not limited to; University of Subway, Cascade Training Call, Monthly Business reviews, team calls and more. Able to travel on an occasional basis to training sessions both inside and outside of territory. Fully understand the purpose and benefits of new programs and decisions to effectively influence franchisees and obtain buy in.
Qualifications:
Bachelor's degree or equivalent job-related experience with 5+ years of experience in a multi-unit management role.
Certificate programs in Franchise Management, Food Safety, Food Handler, Food and Beverage, Hospitality, Restaurant Management and other related areas would be a plus.
5+ years of experience in Franchise Management, with a track record of driving business growth and profitability.
3+ years of Restaurant experience preferred.
Responsible for setting and achieving challenging goals, managing multiple tasks, and learning and advancing in the field of franchise operations.
Committed to completing tasks with high quality and integrity, overcoming any obstacles and problems that may arise.
Able to work independently and reliably, as well as within a team, and to communicate effectively with different stakeholders.
Skilled in problem-solving, financial analysis, and data interpretation, with a high degree of detail orientation and good judgment.
Familiar with franchise regulations and compliance requirements, and proficient in Microsoft Office, Smart Sheets, and CRM software (FranConnect).
Willingness to travel within the region and flexibility with schedule to accommodate operational needs which includes evenings and weekends.
Valid driver's license, clean driving record, and reliable transportation in the form of your own vehicle required.
What do we Offer?
Insurance Plans (Medical/Dental/Vision/Life)
401k
Competitive Bonus
Mobility Allowance
Tuition Reimbursement
Company Holidays
Employee Resource Groups
Volunteering time
Many More.....
Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.
#Subway
$70k-98k yearly est. 2d ago
Assistant Manager - Restaurant
Love's Travel Stops 4.2
Assistant general manager job in Baton Rouge, LA
Benefits:
Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% match up to 5% Medical/Dental/Vision Insurance after 30-days Competitive Pay Career Development Quarterly Bonus Program Hiring Immediately
Welcome to Love's!
Restaurant AssistantManagers play a key role in ensuring the smooth and efficient operation of our restaurant. You will assist in leading staff, managing processes, and executing strategies to enhance sales and customer satisfaction. With opportunity as our greatest benefit and a dynamic team environment, this role is ideal for individuals passionate about the restaurant industry and ready to make a difference.
Job Functions:
Ensure a safe, clean, and well-maintained facility through facilities and equipment maintenance along with adherence to proper food safety procedures.
Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation.
Assist the Restaurant Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
Work with the team to prepare and package customer orders in a timely manner to maximize customer service expectations and results.
Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
Collaborate with Restaurant Manager in the efforts of talent acquisition.
Experience:
Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
1+ years restaurant management experience.
1+ years managing operations with an annual sales volume of $1+million.
1+ years affecting and deciphering budgets and P&L statements.
1+ years supervising and training 5-10+ employees.
Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
A valid driver's license and ability to successfully complete a pre-employment background check and drug screening.
Skills and Demands:
Excellent communication and interpersonal skills with a customer satisfaction focus.
Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
Strong organizational and multitasking abilities with attention to detail.
Effective teamwork skills.
Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Specific vision abilities required.
Our Culture:
Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.
Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.
Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture.
The Love's Family of Companies includes:
Gemini Motor Transport, one of the industry's safest trucking fleets.
Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network.
Musket, a rapidly growing, Houston-based commodities supplier and trader.
Trillium, a Houston-based alternative fuels expert.
TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.
$31k-36k yearly est. 11h ago
District Service & Parts Manager
The Friedkin Group 4.8
Assistant general manager job in New Orleans, LA
Living Our Values All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all of our associates, shareholders, and the communities in which we live.
Why Join Us
Career Growth: Advance your career with opportunities for leadership and personal development.
Culture of Excellence: Be part of a supportive team that values your input and encourages innovation.
Competitive Benefits: Enjoy a comprehensive benefits package that looks after both your professional and personal needs.
Total Rewards
Our Total Rewards package underscores our commitment to recognizing your contributions. We offer a competitive and fair compensation structure that includes base pay and performance-based rewards. Compensation is based on skill set, experience, qualifications, and job-related requirements. Our comprehensive benefits package includes medical, dental, and vision insurance, wellness programs, retirement plans, and generous paid leave. Discover more about what we offer by visiting our Benefits page.
A Day In The Life
The District Service & Parts Manager (DSPM) serves as GST's primary point of contact for all dealership business related to Fixed Operations. The DSPM will lead and drive a world class performance culture by developing proactive partnerships with our dealers. The main goals of the position are: to improve dealer customer retention, drive parts, service and collision growth and promote overall dealer health in their fixed operations.
As a District Svc & Parts Mgr you will:
Improve dealership Service Retention. Educate dealer personnel on retention drivers and instill a retention culture throughout the district. * Analyze retention impact opportunities and provide dealers with corrective actions. * Facilitate process improvement and provide in-dealer training to dealership personnel. * Support retention strategies and efforts of GST Fixed Operations.
row the dealership service business. * Analyze sales growth opportunities and construct business plans for dealers to achieve their growth goals. * Implement process improvements and in-dealer training to maximize sales opportunities. * Support service growth strategies and efforts of GST Fixed Operations.
Promote GST Fixed Operations marketing strategies and initiatives. * Leverage marketing strategies and initiatives as solutions to driving parts and service sales. * Ensure dealership awareness and participation in marketing strategies and initiatives. * Provide dealership support and counsel to maximize effectiveness of marketing strategies and initiatives.
Grow the dealership parts business. * Analyze sales growth opportunities and construct business plans for dealers to achieve their growth goals. * Specific emphasis given to growing parts business through the wholesale channel. Utilize Toyota wholesale tools and guide dealers on how to generate new wholesale business.
Promote dealership parts inventory health. * Educate dealer personnel on the importance of off-the-shelf fill to the service department and ensure the dealer has a measurement mechanism in place. * Analyze parts inventory to determine where inventory is short, in excess or obsolete. Counsel dealers on optimal inventory profile and assist with corrective actions.
Grow the dealership collision business. * Identify potential opportunities for new collision centers in the district. Construct the business case and gain the dealer's commitment to invest in a collision center. Guide the dealer through the process of opening a new collision center. * Promote the Toyota Certified Collision Center program by identifying new TCCC candidates. Construct the business case supporting certification and gain the dealer's commitment to certify. * Drive operational improvement by leveraging TCCC best practices in non-TCCC collision centers.
What We Need From You
Bachelor's Degree Req
Previous experience in a dealership fixed operations department, aftermarket service operation or OEM fixed operations field role Preferred
5-7 years in the field or in a related area. Required
Must be willing to relocate to and within the Gulf States Toyota Region (Texas, Mississippi, Louisiana, Arkansas, & Oklahoma)
Selling Techniques Intermediate-Advanced Required
Customer Relationship Management Develops, implements, or follows the organization's guidelines and practices when interacting with customers to ensure a positive experience and to retain, grow, or generate new business. Intermediate-Advanced Required
Forecasting Intermediate-Advanced Required
Negotiation Intermediate-Advanced Required
Influencing Skills Intermediate-Advanced Required
Accountability Accountability is the assumption of responsibility for one's actions, ownership of mistakes, and commitment to improvement. Intermediate-Advanced Required
Relationship Building Intermediate-Advanced Required
Business Acumen Business acumen is the knowledge and understanding of an organization's operations, and the industry and competitive environment in which it operates. Intermediate-Advanced Required
Sales Presentations Intermediate-Advanced Required
Analytical Skills Analytical Skills refers to the ability to gather, organize, research, and review information in order to draw conclusions and solve complex problems. Intermediate-Advanced Required
Physical and Environmental RequirementsThe job requires significant domestic travel. As a result, the duties for this position occur in various places including, but not limited to an office environment, car dealerships, and semi-industrial settings. The associate will regularly be exposed to wet and/or humid conditions, areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present, and outside weather conditions. The noise level for this position will vary and the associate may be exposed to loud noise levels.
Travel Requirements
50%
Join Us
The Friedkin Group and its affiliates are committed to ensuring equal employment opportunities, including providing reasonable accommodations to individuals with disabilities. If you have a disability and would like to request an accommodation, please contact us at . We celebrate diversity and are committed to creating an inclusive environment for all associates.
We are seeking candidates legally authorized to work in the United States, without Sponsorship.
#LI-JT1
$37k-67k yearly est. 5d ago
Market Area Manager - Baton Rouge East, LA
Credit Acceptance 4.5
Assistant general manager job in New Orleans, LA
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!
Outside Sales- Market Area Manager | Dealer Relationships
About this Position:
Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required.
Credit Acceptance offers our team members in the sales department:
Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market
Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance
Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more
Progressive career opportunities as demonstrated by our record of promoting internally
Flexibility to set your own schedule and manage your own territory, ideal for self-starters
A dedicated support system including structured and continued training
Work-life balance with generous PTO beginning on day 1
Who We Are Looking For:
We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:
Motivation to succeed and achieve goals
Drive to continuously improve oneself and their customers
Demonstrated sales successes with an established track record of achievement and progression
Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset
From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:
Account Managers
Account Executives
District Sales & Sales Managers
Field Sales & Territory Managers
Area Managers
Business Development
Business Managers
Finance & Insurance (F&I) Managers
Responsibilities:
As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:
Prospecting automotive dealerships to enhance business development outcomes
Account management & client services to build a strategic and consultative relationship with customers
Running a territory with entrepreneurial drive and dedication similar to a small business owner
Qualifications:
Minimum travel of 80% in the market
Proven track record of success in a competitive sales environment
Bachelor's degree or equivalent work experience
A valid driver's license, insurance and registration
Occasional overnight travel, less than 10%
Preferred:
Knowledge or experience in auto finance or retail operations of automobile dealerships
Existing relationships with dealers in the defined territory
Targeted Compensation: $111,450 + Monthly Uncapped Commission
INDSAHP
#Zip
#LI-Remote
Benefits
Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
$19k-27k yearly est. 5d ago
Hotel General Manager
American Cruise Lines 4.4
Assistant general manager job in Louisiana
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel GeneralManagers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Hotel GeneralManager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel GeneralManager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests.
The Hotel GeneralManager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel GeneralManager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel GeneralManager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel GeneralManager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to
Share America's Story on the Finest American Ships.
Responsibilities:
Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator.
Hold officers and crew accountable to American Cruise Lines' standards.
Comply with American Cruise Lines' Operations Manual, service standards, and procedures.
Responsible for assessing the management team and providing immediate corrective feedback.
Anticipate the needs of guests and crew.
Respond quickly to guest requests and ensure follow-up.
Identify and resolve problems immediately and request home office support as needed.
Ability to speak and present in front of all guests in person using a microphone.
Management presence during meals services, cocktail hour, and onboard events.
Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery.
Ensure Chefs are following approved menus and recipes.
Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline.
Lead and direct ship officers in achieving weekly sales goals.
Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed.
Manage shipboard business transactions, accounting, timecards, and home office reporting.
Responsible for managing all hotel and food inventories.
Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely.
Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed.
Create positive crew experiences.
Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
Perform bartending duties as needed with other management personnel.
Other duties as assigned.
Qualifications:
3+ years of hotel or food and beverage management experience.
Bachelor's degree in business or hospitality management is preferred.
Proficiency in Microsoft Office Suite applications.
Willing to live and work aboard the ship.
Optimism and a hardworking drive to succeed.
Cruise industry experience not required.
Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing.
Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances.
Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
Transportation Worker Identification Credential (TWIC).
Attributes for Success:
Commit to our American mission and share our American key values.
Live our American core competences.
Be the solution. It may not be my job, but it is my responsibility.
Always do right. This will gratify some and astonish the rest.
Work Schedule:
7 Days per week while onboard the ship.
6 to 8 weeks working and living onboard the ship.
1 to 2 weeks shore leave vacation.
Perks:
Benefits package including medical, dental, and matching 401k.
Complimentary travel accommodations.
Training programs to support you.
Continuous growth in the company.
Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
*Job sites across the nation*
$50k-68k yearly est. 46d ago
Service Manager
Sunbelt Rentals 4.7
Assistant general manager job in Rayville, LA
Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review our opportunities!
Job Description Summary
Service Manager
Are you seeking an entrepreneurial, empowering workplace that allows you to:
* Develop a career track
* Leverage your current skills while developing new skills
* Work with an incredible team of people
Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Service Manager. As a Service Manager, you willmanage the servicing of company and customer equipment in a timely and effective manner.
DUTIES & RESPONSIBILITIES
* Manages the repair and maintenance of company owned and customer equipment to include the organization of yard (Ready to Rent, Returned, Down)
* Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
* Orders parts in order to maintain adequate supplies.
* Provides training and assistance to staff mechanics.
* Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
* Evaluates all equipment after repairs, maintenance or safety checks.
* Documents equipment status before and after rental.
* Handles customer complaints regarding equipment condition or operation.
* Promote safety awareness
* Perform quality control checks
* Update, maintain and keep organized equipment service records
* Create, update, close and bill work orders
* File warranty claims in a timely fashion
* Commission New Equipment
* Order parts, return parts, and perform parts inventory
* Disposal of Solid and Hazardous Material Waste (Batteries, used oil & filters, antifreeze, wash sludge)
* Reporting to include: - Equipment due for service - Fleet status Reporting - Equipment Service Record Reporting - Open work order report - Warranty claim summary report - Inventory management - Parts & merchandise detail reporting - Financial and historical trending - Service department financial summary - Shop foreman performance tool - Work order chargeback - Halt report - Open PO report - Tech paid hours vs. worked hour report
* Perform other duties assigned as assigned by the manager.
QUALIFICATIONS
* Valid driver's license
* Extensive experience in the repair and maintenance of self-propelled platforms and lifts
* Knowledge of work planning and scheduling and other supervisory activities
* Strong understanding of equipment capabilities and safety requirements.
* Clear perspective of maintenance and repair issues in the industry
* Planning and management experience
* Computer literacy
* Reporting experience
* Inventory management experience
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.
Base Pay Range: $52,440.00 - 62,272.50
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit careers/ for more information on our benefits and to join our Talent Network.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):
12-25 vacation days depending on years of service
5 sick days
6 holidays
2 half day holidays
2 floating holidays
1 inclusion day
1 volunteer day
Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.
$52.4k-62.3k yearly 3d ago
Cage Shift Manager
Treasure Chest Casino
Assistant general manager job in Kenner, LA
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Assist Casino Cage/Credit Manager in protecting casino cage assets by implementing accounting and documentation policies and procedures, monitoring transactions, and ensuring compliance with company internal controls, policies and procedures, laws and regulations.
Job Functions
Responsible for the physical, custodial control of all casino cage assets during assigned shift as well as currency transactions reporting.
Supervise, train, evaluate work performance, coach, and assist in scheduling team members.
Review and monitor documents and transactions to ensure compliance with gaming regulations, laws, company policies and procedures.
Maintain customer credit records.
Report and research any cage variance.
Ensure customers receive friendly, accurate, and timely service.
Audit and verify transactions with table games department.
Approve check cashing and credit issuance in accordance with established company policies.
Resolve customer complaints and disputes.
Perform duties of Casino Cage/Credit Manager in their absence.
Balance and fill the NRT machines on the casino floor.
Other duties as assigned by management.
Qualifications
Must be 21 years of age.
Prior experience with money handling transactions.
Minimum 2 years' experience working in all facets of cage operations preferred.
Supervisory experience preferred.
Ability to utilize basic office machines as well as 10 key, Jetsort, Jetscan, gaming ticketing kiosks, and micro-encoder.
Ability to operate CMS, Central Credit, Global Cash, Western Union, ACSC, Microsoft Office, and KRONOS software and processes.
Excellent communication and interpersonal skills including the ability to read, write and speak English.
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
Ability to lift up to 26 pounds.
Ability to push/pull up to 50 pounds.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$21k-31k yearly est. 1d ago
General Manager - Various Baton Rouge locations
CC's Coffee House 3.7
Assistant general manager job in Baton Rouge, LA
Are you ready to embrace an exciting challenge as a Full-Time GeneralManager at CC's Coffee House in Baton Rouge? Here, we believe that to thrive, you need to Be Real, Be Passionate, and Be Exceptional every single day! As a leader in our energetic and customer-focused environment, you'll have the opportunity to cultivate a high-performance culture that empowers your team to shine. This isn't just a job; it's a chance to make a real impact in the lives of our customers and employees alike. You'll be onsite, collaborating with a passionate team dedicated to exceptional service and experiences.
If you're driven by excellence and eager to take your management skills to the next level, this could be your bright new chapter! You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, Employee Discounts, and Great Culture. Join us and bring your unique flair to Baton Rouge's beloved coffee house!
CC's Coffee House: Our Mission
Since our inception in 1995, CC's Coffee House has remained one of the greatest places to work in every neighborhood we serve. Our mission to serve everyone better than anyone else is a guiding principle that applies to our guests as well as one another.
Your day to day as a GeneralManager
As the GeneralManager at CC's Coffee House in Baton Rouge, you will play a pivotal role in driving overall store profitability while passionately fostering a customer-centric culture. You'll analyze business performance and execute strategic plans to achieve exceptional results, all while providing comprehensive financial reporting like P&L reviews and labor reports. Your mission includes recruiting, interviewing, and developing a team that embodies our core values-Be Real, Be Passionate, and Be Exceptional-while supervising AssistantManagers and team members to deliver top-notch service. By managing daily operations, optimizing marketing strategies, and ensuring compliance with health and safety regulations, you'll create memorable guest experiences that delight our patrons.
Furthermore, you will lead performance appraisals and coach staff to maintain high standards of quality and speed. If you thrive in an energetic, high-performance environment and are ready to make a significant impact, this role is for you!
What matters most
To succeed as a Full-Time GeneralManager at CC's Coffee House in Baton Rouge, you'll need a unique blend of skills and experience. An associate degree in business or hospitality is preferred, along with 3-5 years of progressive management experience in restaurant, retail, or hospitality. Proficiency in P&L management and business acumen will enable you to drive exceptional financial results.
Your proven leadership and organizational skills will be essential for developing and motivating your team, ensuring they exemplify our mission to Be Real, Be Passionate, and Be Exceptional. Strong communication abilities are vital for preparing reports, leading team meetings, and engaging effectively with guests. You must also navigate safety protocols and operating instructions with ease while standing for long periods and lifting up to 40 lbs.
If you're ready to embrace the challenge, bring your reliable transportation for essential travel, and elevate our Baton Rouge community coffee experience!
Knowledge and skills required for the position are:
Education/Experience: Associate degree in business
hospitality
or related field preferred; or 3-5 years of progressive experience in restaurant
retail
or hospitality management; or equivalent combination of education and experience.
Demonstrated P&L management skills
strong business acumen
and ability to drive financial results.
Proven leadership
organizational
and people development skills.
Ability to read and interpret safety rules
operating and maintenance instructions
and procedure manuals.
Strong communication skills: ability to prepare reports
write correspondence
and speak effectively before groups of team members or guests.
Minimum of 3 years management experience in restaurant
retail
or hospitality.
Must be able to work a minimum of 45 hours per week
including evenings
weekends
and holidays as needed.
Ability to stand for long periods of time and lift up-to 40 lbs. as part of daily store operations.
Valid driver's license and reliable transportation for required travel (bank deposits
meetings
training
etc.).
Are you ready for an exciting opportunity?
If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!
$41k-79k yearly est. 6d ago
General Manager - Elmwood S/C
The Gap 4.4
Assistant general manager job in Harahan, LA
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As the GeneralManager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the GeneralManager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
* Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
* Drive profitable sales through forecasting and scheduling
* Manages store budget for daily operations in support of the P&L
* Builds highly productive teams through sourcing, selecting and developing people
* Accountable for team performance through coaching and feedback.
* Teaches and trains to build capabilities.
* Leads the implementation and execution of all Standard Operating Procedures and initiatives
* Creates an inclusive environment
* Implements action plans to maximize efficiencies and productivity
* Performs Service Leader duties
* Represents the brand and understands the competitors
* Promotes community involvement
* Leverages OMNI to deliver a frictionless customer experience
* Ensures all compliance standards are met
Who You Are
* 3-5 years of retail experience leading others
* College degree or equivalent experience preferred
* Demonstrated ability to deliver results
* Ability to effectively communicate with customers and employees
* College degree preferred
* Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
* Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
* Ability to travel as required
* Business Acumen skills
* Established time management skills
* Strong planning and prioritization skills
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$40k-75k yearly est. 38d ago
Hotel General Manager
A&R Hospitality
Assistant general manager job in Baton Rouge, LA
Job Posting: GeneralManager
Strategic Business Unit: Hospitality
Labor Category: Salary Exempt
Position Type: Full-Time
About the Role:
A&R Hospitality is seeking a dynamic, results-oriented GeneralManager to lead our team. In this role, you are the heartbeat of the hotel. Reporting to the Regional Director of Operations, you will oversee all daily operations-from the Front Desk and Housekeeping to Maintenance and Food & Beverage-ensuring every guest enjoys an outstanding experience.
We are looking for a leader who balances financial "know-how" with a passion for people, someone who can inspire a team to exceed goals while maintaining the highest standards of service and property care.
Key Responsibilities:
Operational Leadership
Total Oversight: Manage all hotel departments including Guest Relations, Front Desk, Housekeeping, and Maintenance.
F&B Management: Provide strategic oversight for Food & Beverage operations, ensuring quality standards, health department compliance, and menu profitability.
Compliance: Maintain and ensure strict adherence to A&R operating policies, brand standards, and Standard Operating Procedures (SOPs).
Financial & Strategic Growth
Business Planning: Participate in the creation and execution of the annual Business Plan to meet and exceed property goals.
Revenue Management: Collaborate with corporate leaders to develop and manage revenue and sales strategies.
Cost Control: Monitor operating results against budgets, competitor performance, and industry averages, with a specific focus on Net Operating Income (NOI).
Team Development
Culture Carrier: Be a Brand Ambassador for A&R's Culture, Mission, and Values.
Mentorship: Conduct monthly one-on-ones with team members to coach, set goals, and provide performance feedback.
Accountability: Recruit, train, and hold department leaders accountable for excellence in their respective areas.
What We Are Looking For:
Experience: Minimum of 3 years in hotel operations and 1+ year of experience in a GeneralManager supervisory role.
Education: Bachelor's degree in Hospitality Management or a related field is preferred.
F&B Expertise: Solid understanding of Food & Beverage operations, inventory management, and labor cost control.
Attributes: High Emotional Intelligence (EQ), excellent communication skills, and the ability to remain poised under pressure.
Availability: Flexibility to work weekends and holidays as required.
Performance Standards
Success in this role is measured by:
Achieving budgeted Net Operating Income (NOI).
Maintaining high Market Share Indices (MSI).
Exceeding Guest Satisfaction (GSI) and Associate Satisfaction (ASI) targets.
Working Conditions
Ability to stand for long periods and lift up to 25 pounds.
Comfortable working in a fast-paced environment with moderate to loud noise levels.
Willingness to travel up to 10% for corporate meetings or training.
Why Join A&R Hospitality?
At A&R, we believe our people are our greatest asset. We offer a professional work environment rooted in integrity and collaboration, where your growth is our priority.
Ready to lead? Apply today to join our team!
A&R Hospitality is an equal opportunity employer. Selected candidates will be required to sign non-disclosure and non-compete agreements.
$39k-62k yearly est. 10d ago
Hotel General Manager
Cedar Branch Retreat
Assistant general manager job in Covington, LA
We are looking for a results-driven Hotel GeneralManager to lead all hotel operations and deliver outstanding guest experiences. This leadership role requires someone with proven management skills, financial acumen, and a passion for the hospitality industry. Join our team and help us achieve operational excellence.
Benefits:
Competitive salary plus bonuses
Comprehensive benefits package
Leadership training and career growth
Hotel stay discounts
Responsibilities:
Manage daily hotel operations and staff performance
Develop and implement business strategies
Oversee budgeting and financial reporting
Ensure compliance with health and safety regulations
Foster a positive work environment and guest experience
$39k-61k yearly est. 60d+ ago
Dunkin Assistant General Manager
Baskin-Robbins 4.0
Assistant general manager job in Monroe, LA
WE WANT YOU TO JOIN OUR DUNKIN CREW!! Salary/Pay Range: Up to $18/hour!! * Hiring Immediately! * Amazing Benefits! * Competitive Salary! * Work Life balance with a people first company! Benefits * Health, Dental, Vision Insurance * 401k with company match * Paid Time Off (PTO)
* Opportunities for advancement!
Overview
An AssistantGeneralManager is responsible for supporting the Restaurant Manager, Shift leaders and Team.
They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
* Able to perform all responsibilities of restaurant team members
* Lead team meetings, along with Restaurant Manager
* Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff
* Ensure Brand standards, recipes and systems are executed
* Create and maintain a guest focused culture in the restaurant
* Review guest feedback results and implement action plans to drive improvement
* Communicates restaurant priorities, goals and results to restaurant team members
* Execute along with RM, new product rollouts including training, marketing and sampling where applicable
* Execution of Point of Purchase instore set up per Brand standards
* Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
* Control costs to help maximize profitability
* Completion of inventory on a periodic basis as determined by Franchisee
* Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
* Support RM in assigning staff and deployment
* Support to RM in completion of supplier and other vendor orders
* Conduct self-assessments and corresponding action plans
* Ensure restaurant budget is met as determined by Franchisee
* Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
* Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities Include:
* Recruit, hire, onboard and develop restaurant team members
* Assist team and shift lead performance appraisal process
* Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
* Basic computer skills
* Fluent in spoken and written English
* Basic math and financial management
* Previous leadership experience in retail, restaurant or hospitality
Key Competencies
* Good analytical skills and business acumen
* Works well with other in a fun fast paced team environment
* Ontime, demonstrates honesty and positive attitude
* Willingness to learn and embrace change
* Ability to train and develop a team
* Guest focused
* Time Management
* Problem solving
* Motivating others
Physical Demands/Working Conditions:
* Standing on feet
* Repetitive motion including bending, stooping and reaching
* Lifting packages (if applicable)
* Wearing a headset (if applicable)
* Working in a small space
This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
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$18 hourly 12d ago
Bar and Lounge Assistant Manager - The Windsor Court
Avion Hospitality
Assistant general manager job in New Orleans, LA
The Windsor Court seeks a Lounge and Bar AssistantManager to join our leadership team. The successful candidate will be responsible for providing attentive, friendly, courteous, and efficient service in the lounge and bars while adhering to budgeted payroll and overhead costs. In partnership with F&B leadership, he/she is also responsible for continually working towards improving our guests' food and beverage experience.
Responsibilities:
- Provide excellent customer service to all guests in the lounge and bars
- Ensure that all guests are served in a timely and efficient manner
- Adhere to budgeted payroll and overhead costs
- Maintain a clean and organized work area
- Follow all safety and sanitation policies when handling food and beverages
- Assist with inventory management and ordering supplies as needed
- Collaborate with F&B leadership to develop and implement new strategies to improve sales and customer satisfaction
Benefits:
After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes the following:
· Medical, Dental, and Vision Coverage
· Paid Time Off
· Short-Term and Long-Term Disability Income
· Term Life and AD&D Insurance
· Employee Assistance Program
· 401k Retirement Plan
· Discounted Parking
Requirements
- High school diploma or equivalent preferred
- Previous experience in Food and Beverage or related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong attention to detail and organizational skills
- Ability to work flexible hours, including evenings, weekends, and holidays
- Must be able to stand for extended periods of time and lift up to 25 pounds
If you are a motivated individual with a passion for providing excellent customer service and improving sales revenues, we encourage you to apply for this exciting opportunity.
$30k-43k yearly est. 46d ago
Transportation Area Manager
Amazon 4.7
Assistant general manager job in Carencro, LA
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.
Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. Key responsibilities include:
- Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas
- Streamline logistics in the operation through the implementation of standard work and team leadership
- Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates
- Proactively identify and lead process improvement initiatives and Lean tools
Supervisory Responsibilities:
You and your team of Transportation Associates are responsible for Amazon customers receiving their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. Support, mentor, and motivate your hourly workforce. Manage safety, quality, productivity, and customer delivery promises. In addition, one of the most important aspects of your job is to lead change at internet speed because innovation has made us the global company that we are today.
Amazon offers competitive packages, growth potential and a challenging and inclusive work environment.
Basic Qualifications
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
- Experience managing a team of 20+ employees
- Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)
- Excellent customer service, communication, and interpersonal skills
- A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
- Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,000/year in our lowest geographic market up to $100,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$70k-100k yearly 7d ago
Manager Franchise Performance- Baton Rouge
Franchise World Headquarters, LLC
Assistant general manager job in Baton Rouge, LA
Manager Franchise Performance
Territory: Baton Rouge
**Candidates must reside in or within commuting distance to Baton Rouge, Houma, or Lafayette areas**
Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.
Why Join Us?
At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier.
Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.
About the Role:
Reporting to the Director, Franchise Performance (DFP), the Manager Franchise Performance (MFP) performs a crucial role in overseeing the operations and growth of multiple franchise locations within a specified territory. The MFP is responsible for managing FZ relationships, communicating and advising on the strategic business direction, and partnering with FZs to drive restaurant performance and profitability across the full portfolio. Provides guidance to ensure adherence to Subway operations requirements and brand standards. The MFP is responsible for communicating the expected performance level of the locations and franchisees within their assigned territory in relation to the company's KPI's and metrics. They work closely with franchisees to ensure they are meeting operational and financial goals and implementing best practices. The MFP monitors key performance indicators, analyzes financial and operational data, and provides guidance and support to franchisees to improve restaurant performance. They may also develop and implement training programs, conduct performance evaluations, and collaborate with other departments to drive business growth and success. The MFP plays a key role in fostering strong relationships with franchisees and driving the overall success of the franchise network. In partnership with the DFP, they will drive business growth by identifying potential consolidation or expansion opportunities within their market.
Responsibilities include but are not limited to:
Drive Performance
Fostering and enhancing positive relationships with franchisees is crucial, gaining their respect and establishing the MFP as an important contributor to the business and a leader in the industry. Serves as a business consultant and advisor to Franchisees, advising them in every aspect of their restaurant's operations, finances, and business execution. Conducts regular business and operational assessments to uncover growth potential and opportunities. Assesses the franchisees' business and financial portfolios.
Reviews all restaurant operating reports and audits, analyzes the data, and collaborates with franchisees to determine appropriate solutions. Assesses restaurant performance against Subway's policies and procedures, analyzes sales and cost data, and provides tailored guidance to franchisees for improvement in these areas.
Drive accountability with franchisees to achieve specific restaurant and territory objectives. Establish goals with franchisees based on the company's Key Performance Indicators, programs, and standards that promote profitable sales, increase customer traffic, and enhance average check size growth.
Provide guidance and instruction on operational and food safety during monthly restaurant visits in a designated territory, ensuring consistency with the brand's operational policies and procedures. Record compliance with company standards, note improvements, identify opportunities, and provide recommendations for enhancement following each visit.
Building Relationships
This role provides direction, guidance, and expertise to franchisees regarding restaurant operations, implementation of new products and programs, as well as the opening of new restaurants and the transfer of ownership. It ensures that all new initiatives, including product launches, advancements in technology, process improvements, marketing campaigns, and facility openings and upgrades, are executed effectively to drive sales growth.
Coach, counsel, influence, and motivate franchisees on a portfolio level basis. Provide guidance to franchisees to grow their business. Develop productive working relationships with franchisees, territory team members and Subway employees. Build relations with franchisees in a multitude of manners depending on performance and needs. Some manners of relationship building include, but are not limited to, in person, virtually, individual meetings, emails, territory meetings, portfolio meetings, training sessions, etc. Gains respect from franchisees to be recognized as an asset to the business and leader in the field.
Coach, counsel and influence franchisees to drive employee engagement and create better guest experience resulting in increased traffic, repeated sales, reduced staff turnover and overall experience.
Development
Assists the DFP and cross-functional business teams with the development of new restaurants, ownership transfers, evaluation of franchisee growth potential, and completion of remodels within your designated territory. Working with Development team & DFP to confirm store is ready to open when construction complete, taking and submitting photos to the Development team for final review and follow up as required.
Provide information to the DFP and multi-unit owner (MUO) team regarding existing owners and their ability/inability to expand within the brand. Additionally, for stores changing ownership from one franchisee to another, guidance and additional training during and after store transition.
Attends company and industry events and conferences to network with colleagues and remain informed about industry trends.
Self-Development
Applies designated training programs to enhance knowledge and develop new skills. Participates in all scheduled training and informative sessions, including but not limited to; University of Subway, Cascade Training Call, Monthly Business reviews, team calls and more. Able to travel on an occasional basis to training sessions both inside and outside of territory. Fully understand the purpose and benefits of new programs and decisions to effectively influence franchisees and obtain buy in.
Qualifications:
Bachelor's degree or equivalent job related experience with 5+ years of experience in a multi-unit management role.
Certificate programs in Franchise Management, Food Safety, Food Handler, Food and Beverage, Hospitality, Restaurant Management and other related areas would be a plus.
5+ years of experience in Franchise Management, with a track record of driving business growth and profitability.
3+ years of Restaurant experience preferred.
Responsible for setting and achieving challenging goals, managing multiple tasks, and learning and advancing in the field of franchise operations.
Committed to completing tasks with high quality and integrity, overcoming any obstacles and problems that may arise.
Able to work independently and reliably, as well as within a team, and to communicate effectively with different stakeholders.
Skilled in problem-solving, financial analysis, and data interpretation, with a high degree of detail orientation and good judgment.
Familiar with franchise regulations and compliance requirements, and proficient in Microsoft Office, Smart Sheets, and CRM software (FranConnect).
Willingness to travel within the region and flexibility with schedule to accommodate operational needs which includes evenings and weekends.
Valid driver's license, clean driving record, and reliable transportation in the form of your own vehicle required.
What do we Offer?
Insurance Plans (Medical/Dental/Vision/Life)
401k
Competitive Bonus
Mobility Allowance
Tuition Reimbursement
Company Holidays
Employee Resource Groups
Volunteering time
Many More.....
Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.
#Subway
$71k-98k yearly est. 2d ago
Hotel General Manager
American Cruise Lines 4.4
Assistant general manager job in New Orleans, LA
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel GeneralManagers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Hotel GeneralManager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel GeneralManager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests.
The Hotel GeneralManager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel GeneralManager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel GeneralManager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel GeneralManager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
* Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator.
* Hold officers and crew accountable to American Cruise Lines' standards.
* Comply with American Cruise Lines' Operations Manual, service standards, and procedures.
* Responsible for assessing the management team and providing immediate corrective feedback.
* Anticipate the needs of guests and crew.
* Respond quickly to guest requests and ensure follow-up.
* Identify and resolve problems immediately and request home office support as needed.
* Ability to speak and present in front of all guests in person using a microphone.
* Management presence during meals services, cocktail hour, and onboard events.
* Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery.
* Ensure Chefs are following approved menus and recipes.
* Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline.
* Lead and direct ship officers in achieving weekly sales goals.
* Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed.
* Manage shipboard business transactions, accounting, timecards, and home office reporting.
* Responsible for managing all hotel and food inventories.
* Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely.
* Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed.
* Create positive crew experiences.
* Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
* Perform bartending duties as needed with other management personnel.
* Other duties as assigned.
Qualifications:
* 3+ years of hotel or food and beverage management experience.
* Bachelor's degree in business or hospitality management is preferred.
* Proficiency in Microsoft Office Suite applications.
* Willing to live and work aboard the ship.
* Optimism and a hardworking drive to succeed.
* Cruise industry experience not required.
* Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing.
* Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances.
* Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
* Transportation Worker Identification Credential (TWIC).
Attributes for Success:
* Commit to our American mission and share our American key values.
* Live our American core competences.
* Be the solution. It may not be my job, but it is my responsibility.
* Always do right. This will gratify some and astonish the rest.
Work Schedule:
* 7 Days per week while onboard the ship.
* 6 to 8 weeks working and living onboard the ship.
* 1 to 2 weeks shore leave vacation.
Perks:
* Benefits package including medical, dental, and matching 401k.
* Complimentary travel accommodations.
* Training programs to support you.
* Continuous growth in the company.
* Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
* Job sites across the nation*
$50k-68k yearly est. 49d ago
General Manager - Various Baton Rouge locations
CC's Coffee House 3.7
Assistant general manager job in Baton Rouge, LA
Job Description
Are you ready to embrace an exciting challenge as a Full-Time GeneralManager at CC's Coffee House in Baton Rouge? Here, we believe that to thrive, you need to Be Real, Be Passionate, and Be Exceptional every single day! As a leader in our energetic and customer-focused environment, you'll have the opportunity to cultivate a high-performance culture that empowers your team to shine. This isn't just a job; it's a chance to make a real impact in the lives of our customers and employees alike. You'll be onsite, collaborating with a passionate team dedicated to exceptional service and experiences.
If you're driven by excellence and eager to take your management skills to the next level, this could be your bright new chapter! You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, Employee Discounts, and Great Culture. Join us and bring your unique flair to Baton Rouge's beloved coffee house!
CC's Coffee House: Our Mission
Since our inception in 1995, CC's Coffee House has remained one of the greatest places to work in every neighborhood we serve. Our mission to serve everyone better than anyone else is a guiding principle that applies to our guests as well as one another.
Your day to day as a GeneralManager
As the GeneralManager at CC's Coffee House in Baton Rouge, you will play a pivotal role in driving overall store profitability while passionately fostering a customer-centric culture. You'll analyze business performance and execute strategic plans to achieve exceptional results, all while providing comprehensive financial reporting like P&L reviews and labor reports. Your mission includes recruiting, interviewing, and developing a team that embodies our core values-Be Real, Be Passionate, and Be Exceptional-while supervising AssistantManagers and team members to deliver top-notch service. By managing daily operations, optimizing marketing strategies, and ensuring compliance with health and safety regulations, you'll create memorable guest experiences that delight our patrons.
Furthermore, you will lead performance appraisals and coach staff to maintain high standards of quality and speed. If you thrive in an energetic, high-performance environment and are ready to make a significant impact, this role is for you!
What matters most
To succeed as a Full-Time GeneralManager at CC's Coffee House in Baton Rouge, you'll need a unique blend of skills and experience. An associate degree in business or hospitality is preferred, along with 3-5 years of progressive management experience in restaurant, retail, or hospitality. Proficiency in P&L management and business acumen will enable you to drive exceptional financial results.
Your proven leadership and organizational skills will be essential for developing and motivating your team, ensuring they exemplify our mission to Be Real, Be Passionate, and Be Exceptional. Strong communication abilities are vital for preparing reports, leading team meetings, and engaging effectively with guests. You must also navigate safety protocols and operating instructions with ease while standing for long periods and lifting up to 40 lbs.
If you're ready to embrace the challenge, bring your reliable transportation for essential travel, and elevate our Baton Rouge community coffee experience!
Knowledge and skills required for the position are:
Education/Experience: Associate degree in business
hospitality
or related field preferred; or 3-5 years of progressive experience in restaurant
retail
or hospitality management; or equivalent combination of education and experience.
Demonstrated P&L management skills
strong business acumen
and ability to drive financial results.
Proven leadership
organizational
and people development skills.
Ability to read and interpret safety rules
operating and maintenance instructions
and procedure manuals.
Strong communication skills: ability to prepare reports
write correspondence
and speak effectively before groups of team members or guests.
Minimum of 3 years management experience in restaurant
retail
or hospitality.
Must be able to work a minimum of 45 hours per week
including evenings
weekends
and holidays as needed.
Ability to stand for long periods of time and lift up-to 40 lbs. as part of daily store operations.
Valid driver's license and reliable transportation for required travel (bank deposits
meetings
training
etc.).
Are you ready for an exciting opportunity?
If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!
$41k-79k yearly est. 7d ago
General Manager - Elmwood SC
The Gap 4.4
Assistant general manager job in Harahan, LA
About Banana Republic Banana Republic is a storyteller's brand, outfitting the modern explorer with high-quality, expertly crafted collections made to inspire and enrich life's journeys. Founded in 1978 in San Francisco, we continue to evolve our heritage of exploration through thoughtfully designed apparel and accessories that blend timeless style with exceptional craftsmanship.
Our team is made up of passionate, curious storytellers - creators and visionaries who seek out what's next and bring it to life through elevated design, immersive experiences, and a shared spirit of creativity and innovation.
About the Role
As the GeneralManager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the GeneralManager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
* Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
* Drive profitable sales through forecasting and scheduling
* Manages store budget for daily operations in support of the P&L
* Builds highly productive teams through sourcing, selecting and developing people
* Accountable for team performance through coaching and feedback.
* Teaches and trains to build capabilities.
* Leads the implementation and execution of all Standard Operating Procedures and initiatives
* Creates an inclusive environment
* Implements action plans to maximize efficiencies and productivity
* Performs Service Leader duties
* Represents the brand and understands the competitors
* Promotes community involvement
* Leverages OMNI to deliver a frictionless customer experience
* Ensures all compliance standards are met
Who You Are
* 3-5 years of retail experience leading others
* College degree or equivalent experience preferred
* Demonstrated ability to deliver results
* Ability to effectively communicate with customers and employees
* College degree preferred
* Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
* Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
* Ability to travel as required
* Business Acumen skills
* Established time management skills
* Strong planning and prioritization skills
Benefits at Banana Republic
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.