Assistant general manager jobs in Lowell, MA - 4,112 jobs
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SALT Manager: State & Local Tax Strategy & Compliance
BDO USA 4.8
Assistant general manager job in Boston, MA
A leading accounting firm in Boston seeks a Sales & Use Tax Manager to advise clients on tax regulations and compliance. The role involves significant client interaction, managing tax-related issues, and supervising tax professionals. Ideal candidates should have a Bachelor's degree, a minimum of four years in state and local tax, and strong communication skills. This position offers competitive pay and opportunities for career advancement within a supportive culture.
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$98k-126k yearly est. 4d ago
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District Manager - Wireless Retail Ops Lead & Coach
DSI Systems Inc. 4.0
Assistant general manager job in Boston, MA
A growing technology solutions provider is seeking a District Manager to oversee Retail Support Specialists across Boston, MA. In this leadership role, you will drive operational excellence and enhance customer experiences within AT&T retail locations. Ideal candidates should have over 3 years of experience in a leadership position, particularly in retail or customer service, and strong communication skills. The position offers a competitive salary of $100,000 and extensive benefits including health insurance and a 401k plan.
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$100k yearly 4d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Assistant general manager job in Boston, MA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$100.5k-245k yearly 5d ago
Food and Beverage Manager
The 'Quin House
Assistant general manager job in Boston, MA
WHO ARE WE LOOKING FOR?
The ideal candidate is a driven self-starter with an entrepreneurial spirit who is passionate about anything food & beverage, hospitality, people, talent development, teambuilding and people culture champion. They enjoy being part of a start-up environment and are committed to be a team player. They should have a demonstrated ability to think analytically about the business, have keen financial acumen, excellent people leadership skills, question proposed processes and initiatives, an abundance of creativity, desire to provide highly personalized services, have a critical eye for detail, and have high expectations and standards.
Primary Responsibilities
Responsible for providing direction and leadership in full-service restaurants. The Food and Beverage Manager is responsible for leading restaurant teams to achieve operational and financial goals. They will manage performance and maintain the facilities in accordance with The ‘Quin House service standards to ensure high member satisfaction and an exceptional dining experience.
Compensation: $75,000 - $80,000 + Potential Bonus
ABOUT THIS ROLE
Provide leadership and instill a culture and work environment based upon respect; providing opportunities for staff to learn, grow and develop their abilities through training of employees and creating a positive, productive working environment
Manage and coordinate the planning, organizing, training and leadership necessary to achieve stated responsibilities in sales, costs, employee retention, member satisfaction, food & beverage and rooms quality, cleanliness and sanitation
Implement overall food & beverage the strategy that aligns with organizational policies and goals
Develop and recommend the annual budget, marketing plans and objectives and manages within those approved plans
Monitor and analyze cost center financial performance and contribution to club's profitability
Implement and maintain F&B marketing and other marketing activities and club programming initiatives
Hire, train, empower, coach and counsel, performance and salary reviews
Manage payroll, reports, forecasts, inventory and budget for the restaurant
Implement procedures to increase member and employee satisfaction
Understand all policies, procedures, standards, specifications, guidelines and training programs for The ‘Quin House
Assume 100% responsibility for the quality of services provided
Perform purchasing and inventory responsibilities on a daily/weekly basis
Fill in where needed to ensure guest service standards and efficient operations
Continually strive to develop the staff in all areas of managerial and professional development
Oversee and ensure that policies on employee performance appraisals are followed and completed on a timely basis
Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the club, employees and members
Assist in creating a dynamic menu for all outlets that evolves and changes on a regular basis
Investigate and resolve member complaints regarding food quality and service
Assume additional tasks assigned to you by your direct supervisor or any manager of The Quin that are reasonable requests
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 40 pounds.
WHO WE ARE LOOKING FOR
At least 3-5 years of progressive experience in a hotel or restaurant experience.
Startup/opening of hotels and restaurants experience preferred
Service oriented style with professional presentations skills
Experience managing and developing teams
Results-driven leader who is fearless about execution, is creative, can champion a vision and roadmap, and is not afraid to dig into the details
A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team's work
Excellent oral and written communication skills
Detail oriented, excellent prioritization, time management, organizational and follow up skills
Demonstrated ability for process excellence and project management
Experience implementing new F&B concepts preferred
Good financial acumen
Basic understanding of Health and Safety, Food Hygiene and Employment Legislation
Open availability and flexibility to work according to the needs of the business
Comfortable with WORD, PowerPoint and Excel
High School Diploma or equivalent
The 'Quin House is an equal opportunity employer committed to the full inclusion of all qualified individuals.
$75k-80k yearly 1d ago
Veritas Restaurant Manager
Harvard Club of Boston 4.2
Assistant general manager job in Boston, MA
The Harvard Club of Boston is seeking a dynamic and experienced Veritas Manager to lead daily operations of the Veritas restaurant across breakfast, lunch, and dinner service. This role is responsible for delivering an exceptional dining experience for our members and guests while upholding the Club's high standards of service, hospitality, and professionalism.
The ideal candidate is a hands-on hospitality leader with strong restaurant management experience, excellent interpersonal skills, and a commitment to excellence in member service.
Harvard Club of Boston is a place that celebrates all who gather to experience the diverse company of educated people. We believe we are strengthened by the richness shared individually and collectively through inclusion, connectivity, and engagement throughout Harvard, our affiliated schools, and neighboring communities. As one of the Top Ten Private Clubs in America by Platinum Clubs of America and one of the Top 100 Clubs in the World by Platinum Clubs of the World, we are honored to provide a member experience that is valued and respected by our members, guests, and greater Harvard community.
Restaurant Manager
Reports to: Food and Beverage Director
Supervises: Dining Room Staff
Education and/or Experience
A four-year college degree in Hospitality is preferred.
Three years of dining room supervisory experience
Job Knowledge, Core Competencies and Expectations
Responsible for management of dining room service.
Maintains a high level of member contact throughout service hours.
Job Tasks/Duties
Designs floor plans according to reservations.
Takes reservations, checks table reservation schedules and maintains reservations log.
Greets and seats members and guests in the lounge, dining room and outdoor patio (seasonal).
Supervises dining room employees to ensure that they are in proper and clean uniforms at all times.
Hires, trains, supervises, schedules and evaluates dining room staff.
Confirms time, attendance and hours worked and approves weekly departmental payroll prior to submitting it to the HR / Payroll Office.
Produces daily or meal-period revenue analyses and other reports from point of sale (POS) systems used in the dining room.
Receives and resolves complaints concerning dining room service.
Serves as liaison between the dining room and kitchen staff.
Assures that all side-work is accomplished and that all cleaning of equipment and storage areas is completed according to schedule.
Directs pre-meal meetings with dining room personnel; relays pertinent information such as house count and menu changes, special member requests, etc.
Assures the correct appearance, cleanliness and safety of dining room areas, equipment and fixtures; checks the maintenance of all equipment in the dining room and reports deficiencies and maintenance concerns.
Makes suggestions about improvements in dining room service procedures and layout.
Trains staff on all aspects of the POS system.
Assures that the dining room and other club areas are secure at the end of the business day.
Maintains an inventory of dining room items including silverware, coffee pots, water pitchers, glassware, flatware and china, salt and pepper holders, sugar bowls and linen and ensures that they are properly stored and accounted for.
Develops and implements an ongoing marketing program to increase dining room business.
Monitors dining room labor and supplies budget; makes adjustments to achieve financial goals.
Attends scheduled staff meetings.
Works within operating budget.
May serve as club's opening or closing manager
Works with Chef to update, review and print weekly menu changes.
Assists in developing wine lists and beverage promotions.
Tracks wine and cocktail sales.
Assures that local and state laws and the club's policies and procedures for the service of alcoholic beverages are consistently followed.
Performs other appropriate assignments and projects as required by the Food and Beverage Director.
The Club offers excellent benefits package including matching 401k. EOE
Submit resume to ***********************.
$43k-54k yearly est. 2d ago
Operations Manager
RCM Technologies, Inc. 4.2
Assistant general manager job in Norwood, MA
Permanent Placement
Title: Operations Manager
Compensation: Up to $170K, commensurate with experience - plus benefits, plus 20% bonus
:
Our client operates within the highly regulated and innovative medical device supply chain, focusing on the creation of high-performance, treated metal components. Their core offering involves applying specialized coatings to materials used in the internal architecture of complex instruments (e.g., control wires, structural tubing, and shaping implements). They are committed to delivering the highest quality lubricious and functional surface solutions to facilitate the development of innovative, life-altering products. Don't miss out on this chance to join a remarkably stable and successful organization that is poised for continued growth.
Position Description:
Our client is seeking an Operations Manager to join our dynamic team, who has excellent people management skills and strong experience in running manufacturing operations. This is a full-time, onsite leadership role, and this person will manage all manufacturing value streams in their two manufacturing facilities.
Responsibilities:
Lead and motivate manufacturing team, foster a culture of accountability, collaboration, and continuous improvement. Collaborates with planning, production supervisors, and engineering on day-to-day production.
Works with manufacturing teams and engineering to implement and maintain process controls and quality control standards to ensure products meet or exceed customer requirements. Drives change and strategies to scale manufacturing operations to meet future growth.
Completes resource planning and proactively identifies resource gaps.
Coaches, mentors, and develops staff and production associates, including onboard new hires. Ensures cross-training and development plans are completed for entire organization.
Establishes Lean manufacturing strategy, leads daily standup meetings, and Gemba walks. Identifies process improvements and develops strategies to drive efficiency and cost savings.
Collaborates with senior leadership and HR on new hire needs and team training requirements. Fosters effective communication and teamwork to achieve business objectives.
Organizes team to perform all manufacturing activities to be compliant with Quality and EHS requirements, policies, and procedures.
Establishes and maintains departmental goals and metrics. Manages departmental expenses and cost reduction opportunities.
Qualifications:
Minimum 5 years of people management experience, preferably in the medical device industry.
Proficient knowledge and application of GMPs & ISO 13485 system requirements, and knowledge of equipment qualifications tools (i.e., IQ, OQ, & PQ).
Must be customer focused, have a strong quality mindset, and make effective risk-based decisions. Able to successfully manage complex situations, provide clarity and focus to teams, and has experience in driving continuous improvement projects and strategies.
Possess practical knowledge of Lean Principles and Six Sigma Methodology. Lean and Six Sigma certification are a plus.
Able to actively listen, flex communication style, and respond with empathy.
Must be able to work in a fast-paced cross-functional team environment, with minimal supervision, and effectively communicate and present to all levels of an organization.
Possess excellent people skills and emotional intelligence along with strong analytical, strategic planning, critical thinking, change management, facilitation, influencing, attention to detail, project management and problem-solving skills.
Demonstrates good financial and business acumen, able to manage financial expenses and budgets .
Education & Certifications:
BS Engineering or BA Business degree required, an advanced degree such as MS Engineering and/or MBA is a plus.
Benefits:
401K: Eligible after 3 months, automatically enrolled at 6%, match 3%, and Profit Sharing
Tufts Medical / Delta Dental / EyeMed Vision - all eligible after 30 days
Equal Opportunity Employer:
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay Transparency:
RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices.
About RCM:
RCM Technologies, Inc. (Nasdaq: RCMT) is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial.
Disclaimer:
This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
$170k yearly 1d ago
Medical Writing Operations Manager
Advantage Technical
Assistant general manager job in Cambridge, MA
Manager, Medical Writing Operations
The Manager, Medical Writing Operations supports Medical Writing functions to ensure the delivery of high‑quality, submission‑ready documents. Core responsibilities include document quality review, formatting and consistency checks, electronic publishing, and archiving within centralized file systems. The role may also contribute to vendor oversight, training, and the development and maintenance of tools and training materials for Medical Writing Operations.
Key Responsibilities
Document Preparation & Quality Control
Collaborate cross‑functionally to collect, compile, assemble, and publish CSR appendices
Perform electronic publishing QC (e.g., hyperlinks, bookmarks) to ensure submission‑ready compliance
Format MS Word submission components according to style and regulatory requirements; troubleshoot formatting issues
Serve as a subject matter expert (SME) for format QC, submission readiness (protocols, IBs, CSRs), and document management systems
Conduct content QC of medical writing documents, including CSRs, IB clinical sections, NDA/MAA clinical sections, and protocols
Document Management & Systems
Ensure proper storage and archiving of documents in EDMS and eTMF systems
Support development, implementation, and maintenance of medical writing systems and software
Assist with updates to Medical Writing intranet pages
Support creation, maintenance, and updates of templates, style guides, and tools to meet global regulatory requirements
Operational & Cross‑Functional Support
Perform administrative tasks to support project and operational needs
Participate in the development and maintenance of internal best practices
Assist with training internal staff and external contractors/CROs
Support vendor oversight for medical writing operations activities
Assist with CSR shells and/or preparation of in‑text tables and figures under medical writer guidance
Qualifications
Education & Experience
Bachelor's degree in a relevant scientific or technical field, or equivalent experience
4+ years of biotech/pharma or CRO experience in document QC and electronic publishing within a regulatory environment
Technical Skills
Strong understanding of health authority/ICH PDF and eCTD requirements
Experience with electronic document management systems
Proficiency in MS Word, Excel, PowerPoint, Adobe Acrobat, and Windows
Ability and confidence to learn new software tools
Preferred: Experience with StartingPoint templates, SharePoint, EndNote, and Toolbox Pharma
Professional Skills
Proven ability to manage multiple projects in a fast‑paced, deadline‑driven environment
Exceptional attention to detail with strong analytical and problem‑solving skills
Flexible, adaptable, and able to work effectively across teams
Core Values Alignment
Commitment to People
Fiercely Innovative
Purposeful Urgency
Open Culture
Passion for Excellence
$75k-118k yearly est. 5d ago
Operations Manager
Siphox Health
Assistant general manager job in Burlington, MA
About the role
SiPhox fulfillment is the backbone of our customer experience. You'll own day-to-day kit assembly, inventory, and shipping while building the systems that let us scale with speed and precision, keeping our customers 100% satisfied.
What we're looking for
A meticulous, high-drive operator who treats inventory accuracy, yield, and on-time shipments as non-negotiables, and is comfortable enforcing standards. Type-A, control-oriented, neurotic attention to detail.
Responsibilities
Inventory, Forecasting & Yield
Run strict inventory control for all SKUs (kits, components, packaging). Maintain >98% inventory accuracy.
Build demand and supply forecasts (12-24 week horizon). Translate forecasts into purchase plans and safety stock levels.
Track on-time, in-full performance and keep aging orders near zero.
Supplier & Cost Management
Source, vet, and qualify high-quality suppliers for components, packaging, and logistics.
Negotiate pricing, MOQs, and terms; prevent single-points-of-failure with dual sourcing.
Manage the budget for COGS and OPEX; drive cost per kit down without sacrificing quality.
Fulfillment, Logistics & SLA
Enforce our SLA: every order ships within 1 business day.
Coordinate inbound & outbound freight, 3PLs, and parcel carriers; resolve exceptions in real time.
Quality Assurance & Compliance
Stand up a robust QA system across incoming, in-process, and final inspections.
Define sampling plans, acceptance criteria, and stop-ship triggers.
Champion Good Documentation Practices; align workflows with ISO 13485-style rigor.
SOPs, Training & Safety
Write crystal-clear SOPs for kit assembly, fulfillment, inventory, and QC checks.
Build role-based training, workstation standards, and audit checklists.
Maintain a tidy, safe floor, calibrated equipment, and compliant handling.
Software & Automation
Partner with software engineering to build & optimize internal tools for fulfillment, assembly, inventory, and forecasting.
Define requirements, write user stories, and own user acceptance testing.
Work with & automate integrated barcode scanning, camera streaming for QA, lot/expiry capture, and real-time dashboards.
Evaluate/implement WMS; ensure clean and reliable data.
Success metrics you'll own
SLA hit rate: ≥99% of orders shipped within 1 business day
Inventory accuracy: ≥98% (cycle-count verified)
First-pass yield (FPY): ≥99% for standard kits
Forecast error (MAPE): improving quarter-over-quarter
COGS per kit: tracked and trending down with quality intact
Basic qualifications
3+ years in operations/supply chain/fulfillment.
Proven ownership of inventory systems and aggressive ship-speed SLAs.
Strong analytical toolkit: spreadsheets, dashboards, and KPI-driven decision-making.
Supplier sourcing and budget management experience.
Exceptional attention to detail and process discipline; writes and enforces SOPs.
Comfortable working in a fast-moving, hands-on environment.
Nice to have
Experience with WMS implementation, barcode systems, and label/scan/print workflows.
Strong scripting (Python/React) ability for lightweight automation and analytics.
3PL management and cold-chain shipping experience.
How we work
Ownership, precision, and speed. You'll have end-to-end control of fulfillment so kits ship on time and quality never slips.
In-person, hands-on. Onsite in Burlington, MA to walk the floor, fix bottlenecks fast, and collaborate tightly with engineering and ops.
Benefits
Competitive salary + stock options
Medical, dental, and vision coverage
Membership to Lifetime Gym
401(k)
Weekly company-wide lunches
$74k-118k yearly est. 2d ago
Restaurant Manager - Coffee & Bakery
New City Microcreamery
Assistant general manager job in Sudbury, MA
What makes New City Microcreameryspecial? Our scratch kitchen combined with our industry leading team culture and use of cutting edge technology such as Toast, Restaurant365, and Paycom, you will have an opportunity for growth as we strive for greatness. The people on our teams, our unique ice cream, and our family friendly yet trendy atmosphere, are all part of what makes us An EliteRestaurant Group.We work together to create a greatfun environment - one where our guests feel at home and our team members can thrive.
Fun Fact:Our leaders make dining experiences extraordinary! They make them feel like an honored guest through celebrating birthdays, date nights, anniversaries, first dates, births, proposals, holidays, graduations, weddings, and help create guest advocates!
Did you know:Our hospitality group also includes The Rail Trail Flatbread Co, which currently has 2 locations and our New City Hudson location also has a secret speak easy bar disguised as a cobbler shop, shhh!
Do you:
Want to work for a local industry leader that has a best-in-class culinary and hospitality brand?
Have a passion for delivering Vibrantexperiences for your guests?
Enjoy taking on challenges and refuse to accept mediocrity?
Think creatively and remain Curiouswhen driving for results?
Possess the talent, vision, and desire to invest time and energy into building great teams, and developing and/or expanding a successful career?
Responsibilities:
Lead & Inspire Hospitality:Ensure guest satisfaction through unforgettable service
Motivate & Mentor:Lead, coach, and teach your team to be the best they can be
Boost Financial Performance:Build sales and maximize financial success for your restaurant
Maintain The Service of Culture:Promote a fun and positive family-style work environment
Drive Genuine Excellence:Excel in a culinary-driven environment with the freshest ingredients, the cleanest kitchen, top of the line equipment, and high operating standards
Requirements:
Experience working in a hands-on, fast paced, high volume environment
Experience mentoring and training hourly team members
Strong communication skills with the ability to resolve conflict and provide direction to your teams
Career Advantages:
Expand your management experience with as we expand
Comprehensive benefits plan with options for Medical Insurance
Competitive salary with annual bonus opportunity
Clear path for growth and career advancement
Paidholidaysoff (Thanksgiving, Christmas)
Paid vacation
Meal benefits
4 company staff outings
If this management opportunity sounds intriguing to you, apply today, and get ready toserve the #besticecreamintheworld
Job Type: Full-time
Benefits:
Employee discount
Flexible spending account
Health insurance
Paid time off
Paid training
Referral program
Physical Setting:
Trendy food scene
Family Friendly environment
Schedule:
10 hour shift
Day shift
Evening shift
Mid shift
Weekend
Holidays
Monday to Friday
Weekend availability
Supplemental Pay:
Bonuspay (quarterly)
Education:
High school or equivalent (Preferred)
Here at New City, we feel that above all else, its the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.
$50k-70k yearly est. 1d ago
General Manager
Risus Talent Partners
Assistant general manager job in Litchfield, NH
GeneralManager - Optimum Building Systems
Optimum Building Systems is a leading specialty contractor specializing in drywall, acoustical ceilings (ACT), and exterior siding systems primarily operating in northern New England. As a trusted trade partner across commercial, institutional, and multifamily projects for more than 35 years, we've built our success on craftsmanship, reliability, and excellent outcomes for our clients. Now a part of Wall Works Holdings, a growing platform of region-leading specialty contractors, we're preparing for our next chapter of scalable growth by investing in quality data, efficient processes, and strong preconstruction capabilities to drive sustainable growth.
Position Summary
The GeneralManager (GM) will serve as the senior leader for Optimum Building Systems. This role will be responsible for the overall performance, leadership, and growth of the business - including full P&L ownership and oversight of all major functional areas: preconstruction, project delivery, safety, and finance.
The GM will play a critical role in balancing two equally important priorities: preserving the legacy and culture that have made Optimum successful, including its deep relationships, craftsmanship, and teamwork-centric culture; and preparing the business for scale, through process improvement, talent development, and disciplined commercial management as part of the Wall Works Holdings platform.
This role is ideal for a proven operational leader who can inspire teams, drive performance, and lead with integrity - combining entrepreneurial energy with disciplined business management.
Key Responsibilities
Strategic & Financial Leadership
Own and manage the full P&L for Optimum Building Systems, ensuring profitability, cash flow, and long-term value creation.
Partner with the Wall Works CEO and platform leadership to set strategic direction, annual goals, and performance metrics.
Lead the development and execution of annual budgets, forecasts, and operating plans.
Monitor financial performance, job cost trends, and margin discipline; identify and act on variances and improvement opportunities.
Champion data-driven decision-making, implementing dashboards and metrics to drive accountability.
Commercial and Operational Excellence
Champion safety as a core value, ensuring all policies and practices support a culture of care and accountability.
Oversee all major operational functions - including preconstruction, project management, field operations, safety, and finance.
Drive continuous improvement in processes, systems, and tools, ensuring scalability, consistency, and alignment with Wall Works' operating standards.
Ensure projects are delivered safely, profitably, and to a high standard of quality, maintaining the company's reputation for reliability and craftsmanship.
Partner closely with the Director of Preconstruction to align estimating, sales, and production pipelines with operational capacity.
Build on Optimum's excellent reputation by cultivating - in some cases, personally - new GC relationships.
Drive the acquisition and integration of strategic “tuck-in” acquisitions
Lead and develop a team of department heads and emerging leaders; promote a culture of trust, empowerment, and accountability.
Attract, retain, and mentor high-performing talent across all levels of the organization.
Collaborate with founders during transition to ensure knowledge continuity and cultural alignment.
Invest in people development - training, career progression, and cross-functional collaboration.
Serve as a visible, approachable leader who models humility, integrity, and professionalism.
Cultural Stewardship & Transformation
Honor and preserve the values and relationships that have defined Optimum's success for over 35 years.
Champion cultural continuity while modernizing systems and processes for scalability.
Build bridges between legacy practices and new initiatives, communicating change in a respectful, transparent way.
Engage employees at all levels in the company's evolution - ensuring they see themselves as contributors to the next chapter of growth.
Partnership & Growth
Work collaboratively with Wall Works Holdings' leadership team to share best practices, align on systems, and participate in platform-wide initiatives.
Support business development efforts by strengthening relationships with key general contractors, owners, and suppliers.
Evaluate opportunities for growth - including new services, geographies, and strategic partnerships.
Represent Optimum externally with professionalism, credibility, and enthusiasm for its craft and people.
Qualifications
15+ years of progressive leadership experience within construction, specialty contracting, or related trades.
Proven success in P&L ownership, strategic planning, and operational leadership.
Strong understanding of commercial construction operations, including estimating, field management, and financial controls.
Demonstrated experience in leading teams through growth or transformation - balancing cultural preservation with operational improvement.
Exceptional communication and interpersonal skills; capable of earning trust with both craft professionals and executive peers.
Skilled in financial management, forecasting, and data-driven performance measurement.
Deep respect for craftsmanship, customer relationships, and the values of a tightly-knit, family-founded organization
Personal Attributes
Empathetic leader - honors legacy while guiding change with respect and inclusion.
Operationally disciplined - thrives on structure, accountability, and continuous improvement.
Strategic thinker - sees the big picture and connects it to daily execution.
Relationship builder - earns trust internally and externally through integrity and follow-through.
Culture carrier - balances performance with heart; respects people and process equally.
$46k-88k yearly est. 4d ago
General Manager
KBW Financial Staffing & Recruiting
Assistant general manager job in Concord, NH
GeneralManager - Construction & Infrastructure Services
A long-established construction and infrastructure services organization is seeking a hands-on GeneralManager to oversee all day-to-day operations, drive performance, and lead the business through its next phase of growth. This role requires a leader who thrives in a fast-paced, field-and-office environment and can own responsibility for safety, operations, financial results, and people leadership.
Key Responsibilities
• Lead as an engaged, visible operational head focused on safety, accountability, and high standards
• Oversee revenue, margins, budgeting, and overall financial performance
• Direct estimating, bidding, scheduling, project execution, and customer delivery
• Build and develop a strong, collaborative management team
• Implement and refine processes across estimating, sales, project management, record keeping, reporting, and billing
• Manage bid preparation, pricing structures, regulatory specs, project documentation, and digital systems
• Review project status, timelines, and costs regularly to improve efficiency and outcomes
• Coordinate contract-related activities including bonding, compliance, certifications, change order tracking, and dispute resolution
• Maintain consistent communication with public-sector project administrators to support timely approvals and payments
• Ensure accurate billing, final quantities, and project close-out reviews
• Maintain compliance with annual certifications and regulatory requirements
• Report performance updates to ownership in a clear and concise manner
• Partner with leadership to shape long- and short-term business strategies
• Build strong relationships across customers, field teams, and industry partners
• Champion technology adoption to enhance productivity and competitiveness
Qualifications
• 10+ years of successful leadership in construction or similar operational environments
• Prior experience running a business unit with full P&L responsibility
• Proven ability to build and guide high-performing teams
• Knowledge of roadway, infrastructure, or heavy-civil work preferred
• Strong communication skills with customers, internal teams, and external partners
• Familiarity with OSHA, EPA standards, DOT specifications, and industry guidelines is beneficial
$45k-87k yearly est. 2d ago
01564 Assistant Store Manager
Cosmoprof 3.2
Assistant general manager job in Brockton, MA
Sally Beauty Job Title: AssistantManager Essential Function Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. AssistantManagers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
Primary Duties
30% Brand:Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
30% People:Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
30% Operations:Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).
Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects.
10% Safety/Loss Prevention:Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.
Knowledge, Skills/Abilities and Requirements
High School Diploma or equivalent
Must 18 years of age or older
Minimum 3+ years retail sales/customer service experience preferred
At least 1+ year(s) prior management experience preferred
Ability to lead or support a team of associates to meet business objectives
Can effectively communicate with team and management
Must have scheduling availability to meet the needs of the business
Cosmetology license desirable, but not required
Competencies
Passionate Learner
Desire to grow and learn
Flexible Agile Adapter
Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
Talent Builder
Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success
Effective Communicator
Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment
Team Builder
Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion.
Customer Focused Partner
Understands and works to meet the needs of external and internal customers
Results Driver
Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed.
Strategic Thinker
Demonstrates vision and broad perspective to drive business performance
Big Picture Thinker
Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate.
Problem Solver Decision Maker
Analyzes information and objectively evaluates alternatives to make sound decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High
Departmental/Division Level High
Project Level High
Consultative Level High
The amount of discretion or freedom this position has
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines
Working Conditions / Physical Requirements
The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
About Us
Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high-quality professional beauty products and exceptional customer service. At our Company, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us!
$37k-49k yearly est. 7d ago
Assistant Operations Manager
The Record Co 4.4
Assistant general manager job in Boston, MA
The Record Co. - Boston, MA
The Record Co. is Boston's nonprofit music workspace providing affordable recording studios and rehearsal spaces to approximately 3,000 musicians monthly, across 131 communities. We run two facilities in Boston and Dorchester.
Position Overview
The Assistant Operations Manager supports the Operations Manager in running smooth daily operations. You'll assist with monthly financial closes, create performance reports, manage staff scheduling and development, and ensure both facilities run efficiently.
Core Responsibilities
Operations & Facility Management
Run daily operations across both facilities and handle whatever comes up
Keep facilities clean, organized, and professional-looking with regular walkthroughs
Supervise the front desk, lobby, and floor activity
Handle opening/closing procedures, security, and stockroom organization
Execute cash handling and closing procedures
Support TRC Academy and other programs
Financial Support & Reporting
Assist with the monthly operational close process, including cash reconciliation and expense tracking
Create weekly utilization reports by room type for the Operations Manager (right now studios are at 70-80% but production suites are only at 30%)
Track operational expenses and flag budget concerns
Maintain financial documentation for grants and reporting
Compile data and prepare reports to help the Operations Manager make decisions
Staff Management & Scheduling
Supervise Studio Support staff and ensure smooth shift coverage
Create and manage staff schedules, approve PTO and sick time requests
Handle timekeeping and coordinate payroll submissions
Conduct performance reviews and address underperformance directly with clear plans
Run onboarding and training, enforce our operational standards
Keep communication clear with regular meetings and check-ins
Customer Experience & Revenue Support
Make sure customers have great experiences, fix problems when they escalate, keep people coming back
Handle reservations, check-ins, check-outs, payments
Work with the Operations Manager and Communications Manager on campaigns to fill slow periods
Support booking drives and retention efforts
Help test new revenue ideas
Inventory Management & Asset Protection
Run regular inventory audits of equipment and supplies
Keep our asset tracking system up to date so we know where everything is
Implement security protocols to protect our gear
Investigate and document when equipment gets damaged or goes missing
Systems & Documentation
Maintain HubSpot CRM, Planyo, Visit, and our financial tools
Write and update SOPs
Make sure staff know how to use everything and stay compliant
Minimum Qualifications
2-3 years in operational roles focused on smooth operations and staffing
Experience with financial processes like closes or reconciliation - you don't need to have run them solo, but you should understand how they work
You've created reports and tracked metrics before
You've supervised at least 5 staff and handled underperformance directly, not just delegated it
You can manage schedules, PTO, and coordinate payroll
Comfortable with data - you can pull numbers together and spot what matters
Experience with CRM or operational systems
Clear communicator and solid documentation skills
Working Environment
Full-time exempt: 5 days/week, around 40-45 hours
Nights and weekends required - we operate Tuesday-Sunday, 9:30 AM-Midnight
Fast-paced with responsibility for staff, cash, equipment, and smooth daily operations
Reports to Operations Manager
Compensation & Benefits
Annual Salary: $55,000 - $65,000 based on experience
Health and dental insurance
12 days PTO first year
Professional development opportunities
Access to TRC facilities for personal projects when available
To Apply
Send your resume and a brief note to ***********************. Tell us about your operational experience - specifically, talk about your experience with financial processes or reporting, give us an example of how you kept operations running smoothly and staff performing well, and explain how you handle accountability. Include links to projects or relevant work if you've got them.
The Record Co. is an equal opportunity employer committed to creating an inclusive environment for all employees.
$55k-65k yearly 5d ago
Assistant Manager
J.Crew
Assistant general manager job in Peabody, MA
Our Story We're J.Crew Factory, and we believe shopping should be fun. Our brand is built on creating timeless styles that last season after season-while still making sure to stay in front of what's next. We also believe in looking like a million bucks, not spending it, which is why we go the extra mile to source the best fabrics at the most accessible prices. We also know that we have a responsibility to the planet and to humanity to choose eco-friendly fabrics and to support our factory workers, without compromise. We aim to cultivate high-quality employees so together, as a team, we can mirror our brand values: creativity, inclusion and collaboration. If this sounds like you, we want to talk. At J.Crew Factory, there are no strangers, only friends you haven't met yet.
Job Summary
As an AssistantManager, you are a key member of the leadership team. You're responsible for supporting a profitable business--focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. You're responsible for providing in-the-moment feedback and coaching so each team member can contribute at their highest potential. You'll partner with your leadership team to make adjustments when needed to drive the business forward, while seamlessly stepping in on tasks when needed.
Job Responsibilities
Be the role model for creating personalized connections with customers that drive loyalty and excitement for the brand.
Observe associate performance on the selling floor and assist if necessary to make a connection or sale.
Lead fit sessions that enhance product knowledge and fuel a style obsession.
Help associates make the most of each customer interaction by sharing specific actions to improve outcomes.
Ensure the team is always on track to make their goals and exceed customer expectations.
Own the selling floor and ensure that the right people are in the right place at the right time.
Be ready to step in for another manager as needed.
Plan and execute local events that tie to the community and fuel incremental traffic and sales.
Act in a manner that aligns with our values.
(About you) You'll be great in the role if you ...
Love our brand, customers and teams.
Have a great fashion aesthetic and are plugged in to what's happening in the industry and community.
Have a track record of setting and achieving goals.
Are energized by change; shift gears quickly and rally the team behind new strategies and projects.
Make smart decisions by: actively listening, understanding data and looking beyond the obvious.
Have a high school diploma or equivalent combo of education and experience.
Have 2 or more years of experience with similar scope, specialty retail preferred.
Communicate effectively and confidently.
Process information and operate store systems accurately.
Are available when we are busy, including: nights, weekends and holidays.
Are adept with technology and apps and familiar with industry-related blogs and feeds.
Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
Must regularly move around all store areas and be accessible to customers.
Before we wrap, a word about a few of our way cool perks...
Competitive base pay and bonus programs
Flexible days and hours
Amazing merchandise discounts
24/7 free confidential help with a variety of personal and work concerns
Personal and professional development
Giving back -volunteer program, disaster relief funds, charitable matching donations*
Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*
Time Away - paid time off, holidays, parental leave, disability leave, bereavement*
401(k) plan with company matching contributions*
*Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $19.50 - $24.35
At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
$19.5-24.4 hourly 7d ago
Salon Assistant Manager
Regis Haircare Corporation
Assistant general manager job in Salem, NH
Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success.
Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry.
Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone.
At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975.
The Salon AssistantManager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Assistant Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon AssistantManager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home.
Minimal Qualifications:
Current cosmetology or barber license and manager license as required by state/provincial regulations
Ability to work a flexible schedule, including evenings and weekends
Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner.
Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
Ability to resolve guest issues
Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues
Physical Requirements:
Standing for sustained periods of time
Frequent lifting up to 10 pounds, occasionally up to 25 pounds
Continuous repetitive movement with fingers, hands, wrists and arms.
Continuous grasping and reaching, often above shoulder level
Ability to be exposed to various chemicals and fragrances used in performing services
Ability to observe guest's hair, including close vision, color vision and ability to adjust focus
Ability to communicate with guest regarding services offered and requested and the guest's needs and wants
Occasional travel to meetings out of town, sometimes over night
#PIQ6
$27k-50k yearly est. 7d ago
Operations Manager
Consolidated Communications 4.8
Assistant general manager job in Greenland, NH
Classification: Exempt / Non-Bargaining
Join a team that offers growth potential, competitive compensation, an excellent benefits package and the opportunity to make a significant impact on the lives of customers and communities. Fidium is a best-in-class, top 10 U.S. fiber provider that delivers reliable fiber communications solutions to consumers and businesses. We are committed to providing meaningful work in a positive environment while connecting people and enriching how they work and live. At Fidium, our employees make the difference. We welcome and value individuals from different cultures, with diverse life and work experiences and educational backgrounds.
Responsibilities associated with the installation, maintenance, and construction network elements at inside and outside plant structures and at the customer site. Responsibilities relate to the building, provisioning, installation and maintenance of telecommunications technology serving external customers. Provides planning, analysis, recommendations and work guidance in support of productivity, quality and customer service and provides operations support in multiple areas including: construction, installation and maintenance, central office operations and equipment installation. Support may be specific to a region. Responsible for managing the activities of a department/sub-function with responsibility for financial and/or operational results. Translates functional/operational goals into team goals. Manages implementation of policies, procedures, and programs. Responsible for projects or broad programs. Provides technical leadership and subject matter expertise across multiple large-scale, complex initiatives. Contributes to the development of new concepts, techniques and standards. Regularly interacts with senior management.
Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Acts with the highest level of business and personal ethical standards in all aspects of job performance.
Responsibilities
Management level responsible for planning, organizing, integrating, coordinating, and controlling the activities of a department and/or functional area. Work may be accomplished through subordinate supervisors or direct management of employees.
Accountable for results in terms of costs, budgets, operational goals, and employees.
Exercises judgment within broadly defined practices and policies in selecting methods and techniques for obtaining solutions.
Act as an advisor and or expert to subordinates for elevated issues and problems. Works on diverse issues that require significant interpretation.
Leads large project teams and/or organizational/functional programs. Identifies appropriate resources needed and develops plans/schedules.
Acts as a team lead within department, work unit or project and delegates work to team members. May supervise sub-projects or smaller projects.
Responsible for projects or broad programs. Provides technical leadership and subject matter expertise across multiple large-scale, complex initiatives. Contributes to the development of new concepts, techniques and standards.
Contributes to departmental activities and programs by accomplishing related tasks as needed.
Qualifications
Possesses a broad knowledge of the area being managed. Understands management techniques with the ability to resolve employee relations issues, performance and rewards issues.
Accountable for project or program results. Exercises considerable judgment in developing methods, techniques and evaluation criteria for obtaining results.
Work is varied within a sometimes-ambiguous environment. Work requires constant interpretation. Solves a wide range of complex problems. Provides solutions to multiple business or technical issues that have organization-wide impact.
Advanced skills within a professional discipline and general knowledge of other areas. Requires independent thinking. Demands full use and application of principles, theories, concepts and technologies.
Education & Experience:
In order to accomplish the essential duties of this position, a Bachelor's Degree or equivalent is required with a minimum of 3 years' related experience, including 1 year of managerial experience.
Benefits Offered
We are proud to offer a comprehensive and competitive benefits package:
401(k) matching
Medical, Rx, Dental and Vision insurance
Disability insurance
Flexible spending account
Health savings account
Life insurance
Tuition reimbursement
Paid vacation and personal days
Paid holidays
Employee Assistance Program
Annual bonus program to eligible employee's based upon organization performance
Salary
Pay range (commensurate with skills and experience): $85k - $100k annual salary
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.
$85k-100k yearly 2d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Assistant general manager job in Boston, MA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 4d ago
District Manager
DSI Systems Inc. 4.0
Assistant general manager job in Boston, MA
About DSI
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for a passionate and driven District Manager to join our growing team! Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
Job Overview
The District Manager (DM) will oversee a team of Retail Support Specialist (RSS) who support AT&T customers within national retail locations. In this leadership role, you are responsible for driving operational excellence, elevating customer experience, and ensuring your team delivers expert guidance on account inquiries, device troubleshooting, billing issues, order support, and escalated service concerns.
You will lead, develop, and coach RSS to provide accurate information, resolve customer issues efficiently, and build strong working relationships with retail staff and third-party labor partners. The District Manager ensures consistent execution of AT&T standards across all stores, maintains alignment with store leadership, and upholds a culture of professionalism, partnership, and best in class customer experience.
Responsibilities Team Leadership & Development
Lead, mentor, and support RSS across multiple national retail locations.
Conduct regular field visits, side‑by‑side coaching, performance evaluations, and ongoing training.
Build a high‑performing team culture grounded in empathy, professionalism, and solution‑oriented customer support.
Ensure team members meet or exceed KPIs, including customer satisfaction, quality, compliance, and efficiency metrics.
Identify skill gaps and develop individualized coaching plans to drive employee growth and performance.
Customer Experience Excellence
Ensure RSS deliver professional, friendly, and accurate support to AT&T customers.
Oversee resolution of escalated customer issues involving billing, account changes, device troubleshooting, and service concerns.
Champion best practices in de‑escalation, customer engagement, and technical support.
Monitor customer experience trends and deploy corrective coaching or process improvements as needed.
Retail Partner Engagement
Act as the senior AT&T specialist for store leadership across your district.
Strengthen partner relationships by maintaining clear communication, visiting stores consistently, and ensuring alignment on customer experience standards.
Guide RSS on building strong relationships with retail staff and third‑party labor.
Address partner escalations quickly and professionally to preserve trust and operational flow.
Operational Excellence
Oversee adherence to AT&T policies, compliance requirements, and privacy standards across all assigned locations.
Review and validate RSS documentation, system usage, and accuracy of customer account handling.
Ensure smooth operational execution-including scheduling, coverage, and workflow efficiency.
Analyze performance reports to identify trends, opportunities, and areas for operational improvement.
Cross‑Functional Collaboration
Collaborate with internal teams including customer care, billing, fraud, technical support, workforce management, and escalation teams.
Provide feedback to corporate partners on recurring issues, system limitations, or customer pain points.
Communicate policy updates, process changes, and performance expectations to your district in a timely and clear manner.
Required Skills & Qualifications
3+ years of experience leading teams in retail, customer service, or wireless communications.
Exceptional coaching, communication, and team‑development skills.
Strong ability to manage escalated situations with professionalism and composure.
Proficiency in navigating multiple systems and analyzing performance data.
Highly organized, detail‑oriented, and capable of managing operations across several locations.
Ability to travel between stores throughout the district as required.
Ability to work flexible hours including evenings, weekends, and holidays.
Preferred Qualifications
Previous district or multi‑site leadership experience.
Background in wireless communications, retail customer service, or technical support.
Experience partnering with third‑party labor or working within a national retail environment.
Benefits
Competitive Salary of $100,000 annually
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
401k Plan with employer matching
Paid vacation, personal/sick days, and bereavement time
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!
#J-18808-Ljbffr
$100k yearly 4d ago
General Manager - Store Operations
New City Microcreamery
Assistant general manager job in Arlington, MA
Ice Cream Shop Manager
Salary: $60,000/year Full-Time
Here at New City Microcreamery, we believe that above all else, its the people who matter most. People believed in us once upon a time, and thats why we invest deeply in the people who join our team. Our incredible staff are the crown jewels of New City, and were searching for an inspiring leader to help our teams shine across multiple locations in the greater Boston areasupporting both our scoopers and the continued growth of the New City brand.
Fun Fact: Our ice cream is now offered at Whole Foods, Big Y, Market Basket, and specialty stores throughout the Northeast!
Do YouWant to work for a local industry leader with a best-in-class culinary and hospitality brand?
Have a passion for creating vibrant, memorable guest experiences?
Possess the vision and drive to build, mentor, and inspire great teams?
Have excellent attention to detail and enjoy taking on challenges?
Think creatively, stay curious, and push for continuous improvement?
Refuse to accept mediocrity and want to grow your leadership career as we grow?
If sowed love to meet you.
Position Overview
The Multi-Unit Assistant Store Manager supports several New City Microcreamery locations, specifically Arlington, Cambridge and Chestnut Hill. Ensuring consistent operational performance, exceptional hospitality, and strong team culture. This leader helps develop the next generation of great scoopers and supervisors while driving financial success and maintaining the highest operating standards.
Reliable transportation is required, as this role travels regularly between stores.
Key Responsibilities
Lead & Inspire Hospitality
Deliver warm, memorable guest interactions and champion best-in-class service across all locations.
Motivate & Mentor
Coach, teach, and develop team members to reach their fullest potential.
Drive Financial Performance
Support each store in building sales, managing costs, inventory counts, and maximizing profitability.
Foster an Of Service Culture
Cultivate a positive, fun, family-style work environment where people feel welcome, valued, and energized.
Uphold Genuine Excellence
Operate within a culinary-driven environment that uses fresh ingredients, pristine spaces, high standards, and top-tier equipment.
Requirements
35 years of experience in a hands-on, fast-paced, high-volume environment
Previous management, supervisor, or team-lead experience
Reliable transportation (required)
Experience mentoring and training hourly team members
Strong communication skills with the ability to resolve conflict and provide clear direction
Ability to work a flexible schedule, including nights and weekends
Restaurant experience preferred, but not required
Career Advantages
Opportunity to expand management experience as New City continues to grow
Competitive salary with annual bonus opportunities
Comprehensive benefits, including Medical Insurance options
Paid time off, paid holidays, and paid training
Employee meal benefits
Referral program
Two company-wide staff outings each year
Clear path for advancement within a growing local brand
Work Environment
Multi-location oversight of New City Microcreamery scoop shops
Family-friendly, student-friendly, community-oriented atmosphere
About New City Microcreamery
Founded in 2015, New City Microcreamery is a metropolis of fine confections and smooth creams, voted Best Ice Cream in Massachusetts. Our scratch-made ice cream is frozen using liquid nitrogencreating our signature smooth, airy texture with tiny ice crystals. Its a unique process, a culinary show, and the heart of our creativity.
Beyond ice cream, we offer locally sourced coffee, pastries made by our in-house pastry chef, handcrafted lattes, our own cold brew and yes, free Wi-Fi. Were committed to elevating hospitality and enriching the communities we serve.
If this leadership opportunity excites you, apply today and get ready to serve the #besticecreamintheworld.
Here at New City, we feel that above all else, its the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.
$60k yearly 1d ago
Salon Assistant Manager
Regis Haircare Corporation
Assistant general manager job in Seabrook, NH
Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success.
Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry.
Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone.
At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975.
The Salon AssistantManager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Assistant Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon AssistantManager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home.
Minimal Qualifications:
Current cosmetology or barber license and manager license as required by state/provincial regulations
Ability to work a flexible schedule, including evenings and weekends
Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner.
Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
Ability to resolve guest issues
Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues
Physical Requirements:
Standing for sustained periods of time
Frequent lifting up to 10 pounds, occasionally up to 25 pounds
Continuous repetitive movement with fingers, hands, wrists and arms.
Continuous grasping and reaching, often above shoulder level
Ability to be exposed to various chemicals and fragrances used in performing services
Ability to observe guest's hair, including close vision, color vision and ability to adjust focus
Ability to communicate with guest regarding services offered and requested and the guest's needs and wants
Occasional travel to meetings out of town, sometimes over night
#PIQ6
How much does an assistant general manager earn in Lowell, MA?
The average assistant general manager in Lowell, MA earns between $41,000 and $92,000 annually. This compares to the national average assistant general manager range of $35,000 to $73,000.
Average assistant general manager salary in Lowell, MA
$61,000
What are the biggest employers of Assistant General Managers in Lowell, MA?
The biggest employers of Assistant General Managers in Lowell, MA are: