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Assistant general manager jobs in Maine

- 927 jobs
  • Store Manager

    Petco 4.1company rating

    Assistant general manager job in Augusta, ME

    The General Manager is responsible for leading through Petco's vision of "Healthier Pets. Happier People. Better World." in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results. Position Responsibilities The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. People Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty. Attract, hire, and retain a diverse team of top talent. Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models. Create a professional environment that inspires and encourages the growth and engagement of partners. Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction. Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs. Responsible for all partner performance management in the Pet Care Center. Demonstrate and support a continuous improvement and growth mindset. Performance Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence. Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload. Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results. Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business. Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events. Process Ensures the proper health, appearance, welfare, and proper handling of all animals. Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store. Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels. Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures. Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security. Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness. Other Essential Duties MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth. PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center. Bottom line, the safety of partners, guests and pets is our #1 priority. FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork. PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment. ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment. Education and Experience In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service. Excellence in communication and computer skills are also required. Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred. A working knowledge of general business practices is highly desirable, as are strong organizational skills. A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals. Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates. Supervisory Responsibility The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services. Work Environment The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required. Contacts This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
    $27k-41k yearly est. 1d ago
  • Hotel General Manager

    American Cruise Lines 4.4company rating

    Assistant general manager job in Maine

    American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests. The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator. Hold officers and crew accountable to American Cruise Lines' standards. Comply with American Cruise Lines' Operations Manual, service standards, and procedures. Responsible for assessing the management team and providing immediate corrective feedback. Anticipate the needs of guests and crew. Respond quickly to guest requests and ensure follow-up. Identify and resolve problems immediately and request home office support as needed. Ability to speak and present in front of all guests in person using a microphone. Management presence during meals services, cocktail hour, and onboard events. Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery. Ensure Chefs are following approved menus and recipes. Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline. Lead and direct ship officers in achieving weekly sales goals. Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed. Manage shipboard business transactions, accounting, timecards, and home office reporting. Responsible for managing all hotel and food inventories. Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely. Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed. Create positive crew experiences. Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries. Perform bartending duties as needed with other management personnel. Other duties as assigned. Qualifications: 3+ years of hotel or food and beverage management experience. Bachelor's degree in business or hospitality management is preferred. Proficiency in Microsoft Office Suite applications. Willing to live and work aboard the ship. Optimism and a hardworking drive to succeed. Cruise industry experience not required. Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing. Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances. Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. Transportation Worker Identification Credential (TWIC). Attributes for Success: Commit to our American mission and share our American key values. Live our American core competences. Be the solution. It may not be my job, but it is my responsibility. Always do right. This will gratify some and astonish the rest. Work Schedule: 7 Days per week while onboard the ship. 6 to 8 weeks working and living onboard the ship. 1 to 2 weeks shore leave vacation. Perks: Benefits package including medical, dental, and matching 401k. Complimentary travel accommodations. Training programs to support you. Continuous growth in the company. Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. *Job sites across the nation*
    $60k-78k yearly est. 21d ago
  • Substitutes District Wide

    Saco School Department

    Assistant general manager job in Maine

    Substitute/Substitute Teacher District Wide Substitutes Position Purpose Substitute teachers and educational technicians work in the absence of regular teachers and ed techs, helping students to accomplish daily tasks and meet educational objectives while monitoring and maintaing classroom expectations and behavior. Essential Functions Have the capacity to give instruction and manage student behavior confidently and effectively, follow written and/or oral instructions accurately and dependably, in the absence of a regular teacher Establish respectful relationships with students in a brief time period Maintain a professional attitude in all manner of conduct with students, faculty, and parents Communicate well with other personnel and faculty, sharing any issues of concern to administration in a timely fashion Seek help appropriately from staff and/or administrators Respond calmly and with good judgment in the rare event of a school emergency Additional Duties Performs other related tasks as assigned by the Principal and other central office administrators as designated by the Superintendent. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility. Equipment Uses standard office equipment such as personal computers, printer, copy and fax machines, and telephone. Travel Requirements Travels to school district buildings as needed for assignments. Knowledge, Skills and Abilities Minimum of high school diploma, some college or bachelor's degree preferred. Prior teaching and/or substitute experience preferred. Proof of active criminal history records check (CHRC) certificate through Maine DOE Ability to communicate effectively with students and parents. Ability to establish and maintain cooperative working relationships with others contacted in the course of work. Physical and Mental Demands, Work Hazards Works in standard office and school building environments. Qualifications Profile Certification/License: Maine DOE CHRC Visit ********************************************* for instructions on how to obtain a CHRC Experience Successful prior teaching or subbing experience for the appropriate grade levels a plus. FLSA Status: Exempt
    $71k-117k yearly est. 60d+ ago
  • District Manager

    Baskin-Robbins 4.0company rating

    Assistant general manager job in Bangor, ME

    A District Manager administers, directs and oversees the effective recruitment and development of employees among 5 to 6 stores. He/She is directly responsible for ensuring the proper implementation and effective application of all operational standards including order accuracy, speed of service, product quality, cleanliness and most importantly Guest Service! He/She must demonstrate sufficient application of knowledge and leadership, always remain engaged and in tune with customers and employees needs and drive towards the continuous improvement of overall store operations. If you enjoy working in a fast-paced, yet fun environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a District Manager at Dunkin' Donuts is a great career choice. Our Team is committed to making our guests' day by serving them with a great product and a smile! Everyone on our Team, from the Franchisee, to General Manager, to Crew Member, works together and takes pride in doing a good job! Principal Responsibilities and Key Activities: * Leads Operational Excellence and the Guest Service Commitment: Role models exceptional Guest service for Team Members and continually motivates his/her Team to deliver passionate Guest service at all times. Empowers the Team to make decisions that are in the best interest of the Guest and provides a learning environment to build capability to satisfy Customers. * Builds Team Talent: Ensures only the best people are hired and developed in the restaurants. Builds teamwork through effective training, deployment and communication. Understands performance criteria and holds self and Team accountable through effective coaching. * Drives Sales Growth: Thinks creatively and seizes business opportunities. Learns quickly and challenges the status quo and seeks new and better ways to doing things. Projects a competitive spirit and a drive to succeed through having pride and expertise in area of responsibility. * Manages Controllables and Restaurant Compliance: Utilizes learning to identify trends in performance and probes the situation to analyze the root cause of an issue. Understands the critical nature of making logical and timely decisions under tight deadlines and high-pressure situations. * Plans and Communicates: Understands the importance of creating and executing an actionable plan to achieve goals. Clearly conveys important information and ideas and influences others to align with strategies and tactics. Benefits: * Competitive Annual Salary * Bonus Structure: earn up to 10% of salary (to be paid quarterly) * Vehicle Reimbursement * Cell Phone Reimbursement * Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service restaurant (QSR) is preferred. Other Qualifications: * College degree in business or a closely related field - may substitute for a portion of the required experience * Self-Motivated * Highly-Energetic * Enjoys Working with People * Proficient Written, Verbal & Math Skills * Reliable Transportation * Open/Flexible Schedule (willing to work nights/weekends) * Serve-Safe Certified You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"6355079"},"date Posted":"2025-09-18T10:58:06.513771+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1215 State Street","address Locality":"Bangor","address Region":"ME","postal Code":"04401","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back District Manager
    $71k-102k yearly est. 60d+ ago
  • Popeyes Assistant General Manager

    Applegreen Travel Plazas

    Assistant general manager job in Maine

    Assistant General Manager What We Do At Applegreen, we Refresh Travelers on their Journey . Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more. Our Core Values Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other. Our customers and communities are at the heart of everything we do. We value and develop our people . We are driven by pace , passion and performance. We seek opportunities and embrace change . Benefits Flexible Schedules Medical/Dental/Vision Insurance Paid Time Off 401 (k) with Company Match Earned Wage Access Pay on Demand Education Assistance Employee Referral Bonus Meal Discount Pet Insurance What You ll Do The Assistant General Manager helps the General Manager to ensure that day-to-day business operations run smoothly. This position provides an opportunity for entry-level managers to learn important management skills and practice judgment and discretion skills. ROLE PRIORITIES AND RESPONSIBILITIES Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives. Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors. Must be able to competently perform duties in the absence of the general manager. Motivate and positively influence staff, especially during times of low morale. Strong Leadership and organizational skills Addressing issues in a timely fashion Ensuring company policies and procedures are followed. Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations. Ensures that the restaurant always looks clean, inviting, and adheres to brand standards. Ensures cash management is accurate and processed daily, reports are delivered as per company directives. Address customer needs and resolve issues, ensuring positive and long-term customer relationships. Ensures inventory data is correct by performing spot inventory counts and checks. SKILLS, EXPERIENCE AND EDUCATIONAL REQUIREMENTS Passionate about helping people learn and grow the business. Strong leadership and management skills with proven ability to motivate and inspire a team. Excellent customer service abilities and positive attitude Excellent verbal and communication skills with a sharp business acumen 2* Years experience in quick service restaurant or similar management operations Flexible and open work schedule Basic food safety understanding and practice. Ability and willingness to lift/push objects weighing over 30 Lbs. This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).
    $44k-66k yearly est. 60d+ ago
  • Site Superintendent

    Great Falls Construction

    Assistant general manager job in Gorham, ME

    Are you a Site Superintendent looking for an opportunity to play a key role in Northern New England's growing communities? At Great Falls Construction, we believe in making a positive impact through our work. We are seeking someone who shares our passion for safety, teamwork, quality, grit, integrity, and community service. We are a Maine-based company where your contributions matter, you are supported, and everyone knows your name. Our culture provides recognition, professional development, and encourages giving back to the communities we serve. What We Offer * 100% employee-paid health insurance * Retirement match and profit sharing * Paid time off and holidays * Collaborative, community-focused culture * Opportunities for professional growth and leadership What You Will Be Doing * Oversee all on-site field operations for commercial and residential projects. * Create and manage master project schedules, including three-week look-aheads, and update weekly. * Ensure all required materials, equipment, inspections, and resources are in place to support the project schedule. * Manage field personnel, subcontractors, labor, equipment, tools, and other cost considerations in coordination with the project team. * Lead and enforce site safety, following all federal, state, local, and client regulations, and implement company safety programs. * Prepare work plans and develop temporary facilities for the project. * Review and manage project plans, specifications, and manufacturer data, ensuring work is executed accurately. * Identify potential issues proactively and facilitate solutions to maintain schedule, quality, and budget goals. * Conduct and participate in on-site meetings with internal staff, subcontractors, and external stakeholders. * Generate RFIs (Requests for Information) and review submittals for compliance with plans, manuals, codes, and manufacturer recommendations. * Manage punch lists and the project closeout process to ensure timely and complete delivery. * Maintain accurate field documentation, including daily reports, schedules, and correspondence. What You Will Need to Succeed * Five or more years of proven leadership or supervisory experience in construction. * Has a bias toward action and an impatience towards those that lack focus and/or the ability to produce quality results * Passion for construction and a natural instinct to build. * Understanding of construction sequencing, scheduling, project controls, and change management. * Strong math, analytical, and problem-solving skills. * Ability to plan proactively, address problems promptly, and adapt to challenging circumstances. * Strong leadership and team-building skills; able to mentor, inspire, and hold teams accountable. * Excellent communication and collaboration skills; able to engage diverse stakeholders. * Comfort confronting difficult situations and managing them to successful resolution. * Commitment to continuous learning and staying current with industry trends and best practices. Great Falls Construction provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics
    $38k-58k yearly est. 4d ago
  • Assistant General Manager

    The Admiral's Inn

    Assistant general manager job in Ogunquit, ME

    The Assistant General Manager, in collaboration with the General Manager, oversees all aspects of the various departments within the hotel with a primary focus and responsibility on the front desk/reservations department. Additionally, the AGM will work to promote and deliver hospitable service that is attentive, friendly and courteous, and fosters the culture of Uncommon Hospitality. The AGM will be responsible for maximizing room revenue and occupancy set forth in the yearly budget and foster hotel patronage through pre-agreed marketing plans and persistent guest contact. The position requires the individual to actively participate throughout the property on a daily basis and assist the General Manager is all aspects of the hotel operation. Role and Responsibilities Lead and Coach a Team that Delivers Hospitable Service Plans, develops and implements front desk procedures regarding check-ins, check-outs, reservation making and general guest interactions Recruits and supervises a team that delivers exceptional service and unparalleled hospitality Ensures all new employees receive adequate training in accordance with company standards Collaborate with other hotel AGMs (The Francis, The Admirals Inn, and The Longfellow) on a monthly basis to discuss best practices and ways to improve current strategies Work with GM as needed to run operations of The Colonial Inn in the off-season in addition to the summer season April-October. Maintain the Fiduciary Responsibilities for the Desk Collaborate with GM to create realistic budgets that drive room rates and occupancy Meet or exceed budgeted numbers while continually furnishing the culture and brand Strategically use 3 rd party sites to release inventory ensuring hotel is maximizing profits Monitor and analyze industry trends to open up new streams of revenue for hotel Cultivate a fruitful and beneficial relationship with strategic businesses partners and Community Ensure constant, fruitful connection with the local and regional businesses. Ensure the mutual respect and caring of all transactions with key relationships. Ensure hotel is a model citizen within local community by actively seeking ways to participate in projects that give back to Ogunquit and York County Ensure rigorous knowledge of and adherence to all applicable laws, policies and procedures Adhere to all Uncommon Group procedures as it pertains to personal appearance, attendance and conduct Complete all assigned administrative requirements accurately and on time Remain current and compliant with the correct HR practices and policies Ensure that the Payroll process is completed accurately, on time and according to business/accounting procedures. Ensure DOL/Health Department compliance as it pertains to the operation Hold employees accountable to all standards and practices, evaluating and/or following disciplinary procedure when necessary Core Requirements Excellence Driven Accountable Attention to Detail Communication Integrity Preferred Skills Bachelors Degree or equivalent experience Proficient in Microsoft Office Applications, Social Media Aggregators and Website development Strong Understanding of seasonal hotel industry Additional Notes Must be able to maneuver to all areas of the hotel. Requires mobility, prolonged standing, bending, stooping, and reaching. Must be able to respond to visual and aural cues. Must be able to tolerate varying levels of stress, temperature, and fatigue. Heavy customer contact may be required. Involves standing for extended periods of time Ability to lift 25lbs comfortably
    $44k-67k yearly est. Auto-Apply 19d ago
  • Assistant General Manager

    Heidi's Brooklyn Deli

    Assistant general manager job in South Portland, ME

    Benefits: Competitive salary Paid time off Our Brand Difference We are a family-owned and operated brand. We strive to maintain a family-owned culture alongside consistent corporate systems. Entering our 31st year in business, Heidi's Brooklyn Deli is a labor of love from our family to yours. Job Description: The Assistant General Manager is expected to support the General Manager in all aspects of store management and daily operations, including, but not limited to staff supervision, quality, service and cleanliness expectations, administrative duties, payroll support, inventory, and labor management. Assistant General Manager Salary: $56,485 per year Hours: 50 hours per week: 40 hours working in-store on average, 10 hours for administrative work on average Benefits: Monthly health insurance reimbursement of $200* 1 week paid vacation after 1 year of employment Quarterly bonus opportunities We follow the state PSL policies Job Duties: Reports to General Manager Assist the General Manager with all aspects of store operations Oversee daily store operations, including customer service, inventory management, and employee scheduling Handle customer complaints and resolve issues Manage and train store employees Order and receive inventory Complete administrative tasks, such as labor management, food cost, and general store maintenance Support Community Relations Qualifications: High school diploma or equivalent 1 year of management and/or leadership experience in food service, hospitality, or hotel management Strong customer service skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Demonstrate strong conflict-resolution skills and quality verbal and written communication skills Meeting the physical requirements of the role, which may include, but are not limited to, standing for long periods, bending, twisting, reaching, lifting up to 55 lbs, and performing routine restaurant tasks, with or without reasonable accommodation Have the ability to obtain and maintain any required food safety licenses or certifications per local state, and federal regulations Holding a valid driver's license is required with active car insurance, as occasional driving may be necessary Be at least 18 years old- ready to lead and grow in your career *Must provide proof of active health insurance Compensation: $56,485.00 per year WHO WE ARE Entering our 30th year in business and still family-owned, the name 'Heidi' in Heidi's Brooklyn Deli embodies more than a co-founder's name. It is the legacy of not only our family, but generations of immigrants finding community in a common corner shop in Brooklyn, the neighborhood deli. OUR CULTURE We are an established, systems-based national brand with a family-owned culture. The heart of our brand is our people with the many employees and partners with 10+ years history with our brand. Few brands in our industry will match the work ethic, determination and passion of our people. Heidi's Brooklyn Deli is more than a sandwich shop chain, it is a true labor of love! GROW TOGETHER On your first day with Heidi's Brooklyn Deli, you start on an employment journey with us that has many pathways towards growth. Our employment pathway is comprised of 6 Levels of promotion with multiple opportunities for incremental promotions and certifications at each level. However employment with us fits into your life, be it working part-time while attending school or pursuing a full-time career path toward Corporate Level employment, Heidi's Brooklyn Deli has a pathway that will fit your lifestyle and goals. We want to come alongside you on your journey and build a mutually beneficial future together.
    $56.5k yearly Auto-Apply 60d+ ago
  • Assistant General Manager

    Hotel Management and Consulting

    Assistant general manager job in Scarborough, ME

    Exciting Opportunity: Assistant General Manager at LivAway Suites in Scarborough, ME! About the Role: Hotel Management & Consulting is seeking an experienced and dynamic Assistant General Manager to join our team. If you are an energetic leader with a passion for hospitality and team development, we want to hear from you! You will lead the operations in the absence of the General Manager an assist them with leading the team, ensuring that our service standards are consistently exceeded. Our Culture: We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals. Benefits: Salary: Dependent on experience, $50,000. - $55,000. Daily Pay Access: Flexible pay options to access your earnings when you need them. Benefits: Offering medical, dental, and vision benefits in addition to the company's paid time off benefit for full-time employees. Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns. Career Growth: Opportunities for advancement within the company for dedicated employees. Primary Duties: Team Lead: Train and provide guidance to staff. Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles. Provide hands-on support and guidance to ensure the team achieves outstanding results. Financial: Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts. Guest Relations: Ensure the hotel is always "Guest Ready" by maintaining high standards of cleanliness and swiftly addressing any guest concerns. Monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security. Housekeeping: Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms. Other: Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork. Sales & Marketing: Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients. Lead in-house guest sales and marketing initiatives to increase occupancy. Teamwork: Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs. Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences. Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met. Other Duties as Assigned. Preferred Qualifications: Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations. Proficient computer skills. Strong team building skills. Excellent organizational, time management, and problem-solving abilities. Effective oral and written communication skills. Proactive in solving problems. Physical Requirements: Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time. Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs. Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this in any way the company desires. This in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals. Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non-merit-based factors. We comply with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E-Verify. Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace.
    $50k-55k yearly 20d ago
  • General Manager

    Flow Control Group 4.1company rating

    Assistant general manager job in Scarborough, ME

    You will be responsible for overseeing the development and achievement of sales strategies, budgets, and marketing plans to grow the business as well as leading the sales teams (both outside and inside staff) and operations. The role involves strategic planning, managing people, selling, and improving processes. Responsibilities: Oversee the daily operations, managing all aspects of business processes, sales and financial budgets, and team members to deliver revenue and profit commitments at all site locations. Ensure that the highest level of customer service, support, and technical expertise for our customers is available consistent with all aspects of our position as the market leader. Develop and / or optimize business practices to improve performance, increase quality and ensure safe performance of our operations at the facility or in the field. Develop and execute business plans and operating strategies to drive growth for products and services. Develop annual sales budget in alignment with organizational strategic direction and the annual goals and objectives. Provides regular forecasts of sales revenue and anticipated expenses. Ensures that expenses are aligned to revenues. Set goals for team members, clearly communicate expectations, and monitor performance using the companywide systems such as performance management, talent management, etc. Drive environment of collaboration amongst sales team, customer service, finance, and service. Winning as a team is top priority! Collaborate with sales and service teams to identify and unlock sales and profit opportunities. Manage and align service resources to match client needs while exceeding company objectives and goals. Develop employees' capabilities through challenging assignments and coaching. Promote the proper use of and oversee the deployment of tools such as Pricing, FSM/CRM and Flow 360 that will be used across all IFC brands. Direct, develop, and oversee the general health and safety policies and procedures of the organization. Ensure the workplace is in full compliance with OSHA and other state, local, and/or customer specific regulations. Ensure the sales teams cross promote all products and services of all FCG products where applicable. Partner with cross-functional support teams in improving proprietary business tools and systems. Experience and Requirements: Demonstrated leadership capabilities and ability to build successful teams Excellent decision making and creative problem-solving skills Strong organizational and communication skills. Ability to prioritize, perform under pressure and resolve conflicts Mechanical aptitude Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook) Minimum 5 years leading, developing, and coaching outside and inside sales teams with a deep understanding of distribution and its value proposition to the market Proven track record of hiring and building high-performance sales teams and establishing enduring relationships with customers and key suppliers to increase market share while increasing profitability Strong entrepreneurial spirit with an established contacts' network Experience in both high-volume transactions selling as well as longer cycle solution selling Account P&L responsibility with equal focus on top & bottom lines Proficient computer and technical skills including working knowledge of CRM software solutions Supervisory Responsibility This position has direct supervisory responsibilities for operational and sales teams (outside and inside staff). Travel Travel requirements would be approximately 50% of the time in support of the Branch Managers, outside sales team and market expansion/growth initiatives. Air travel may be required. Must hold valid driver's license.
    $50k-101k yearly est. 16d ago
  • Hotel General Manager

    Topside Inn

    Assistant general manager job in Boothbay Harbor, ME

    Job Description We are looking for an experienced, driven, and dynamic General Manager to lead the daily operations and overall business management of our boutique inn. The ideal candidate will bring a passion for hospitality, a commitment to high standards of service, and a deep understanding of boutique hotel management. You will be responsible for maintaining profitability, ensuring guest satisfaction, managing a dedicated team, and preserving the unique character of the hotel and brand. Compensation: $80,000 - $90,000 yearly Responsibilities: Oversee all hotel operations, including front desk, housekeeping, food and beverage, and maintenance. Lead, manage, and inspire a small team of staff, ensuring a culture of professionalism, positivity, and high standards. Develop and implement strategies to maximize guest satisfaction, room occupancy, and profitability. Monitor and control budgets, revenue, and expenses, ensuring financial targets are met for Ownership. Ensure compliance with all health and safety regulations and industry standards. Maintain relationships with vendors, suppliers, and the local community. Foster an atmosphere of personalized, boutique-level service, ensuring guests have a memorable experience. Handle guest feedback, complaints, and special requests with a personalized touch. Monitor performance and train staff to maintain exceptional service standards. Work closely with the Management company and, at times, ownership to create marketing strategies, plan events, and execute business growth initiatives. Qualifications: Proven experience (5+ years) in hospitality management, preferably in a boutique or luxury hotel setting. Strong leadership skills with the ability to inspire and manage a diverse team. Excellent communication, organizational, and problem-solving skills. Solid financial acumen with experience in budgeting, forecasting, and expense management. A passion for delivering outstanding customer service and creating personalized guest experiences. Knowledge of the local New England market is a plus. Familiarity with property management systems (PMS), hotel booking platforms, and guest management tools. Ability to work flexible hours, including weekends and holidays. About Company Why Work With Us? Topside Inn offers stunning ocean views, beautifully designed spaces, and an inviting atmosphere that keeps guests coming back. Our team is dedicated to providing top-notch hospitality in a supportive and engaging work environment. Located within walking distance of Boothbay Harbor's top attractions, we offer an incredible opportunity to work in one of Midcoast Maine's most scenic locations. Ready to apply? Visit Topside Inn to learn more about us!
    $80k-90k yearly 10d ago
  • Assistant General Manager

    Sun Tan City

    Assistant general manager job in Scarborough, ME

    Responsive recruiter Benefits: Competitive salary Employee discounts Flexible schedule Benefits/Perks Pay: UP TO $20.00 PER HR PLUS PERSONAL & MANAGER BONUSES & FREE TANNING! *Special deals for friends & family members too! Clean Environment. Employment growth opportunities & On-the-Job Training provided. Flexible scheduling & convenient locations close to home Competitive bonus plan. Options for Medical, Dental, Vision, STD, LTD, Life Insurance, HSA, Critical Care & Accident Insurance, and 401K. (for Full Time Team Members) Ability to earn paid time off. (for Full Time Team Members) Employee discount on products & services. Anniversary gifts for years of service. Fun contests and incentives for performance. Wellness program- limited reimbursements for approved wellness products & services. Company Overview Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It's the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals. We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are. Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You'll love working in a positive environment where coworkers become friends. You'll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees. Job Summary This position is responsible for maintaining a high-energy, positive environment, where behaviors that support client-centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Assistant Salon Director fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience. Tasks & Responsibilities:Responsibilities and essential job functions include but are not limited to the following: Monitor and manage daily operations of the salon in a fast-paced environment. Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations. Maintain a professional and impeccably clean salon environment. Establishes clear goals and objectives for Team Members. Provides coaching, training, and feedback to improve Team Members' daily performance. Generate sales reports, maintain inventory, and assist with other Salon Director functions. Assist the Salon Director in controlling top line revenue and expenses. Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs. Ability to work nights as well as Saturdays and Sundays as required to provide management coverage. Has reliable ability and transportation to go to the bank as needed. Candidate should expect to work five days per week, and approximately a 40-to-45-hour work schedule depending on hourly or salary status. Experience: College education preferred, but not required. Management and/or Sales experience required. Basic Computer skills (ability to use Word, Excel, and Outlook) Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously. Knowledge of client service techniques and operational practices. Problem-solving and organizational/planning skills. Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures. Team building skills. Ability to prioritize and delegate. Physical Requirements: Ability to stand and walk for long periods of time. Ability to bend at the waist to clean tanning equipment. Ability to lift or assist in lifting items and heavy boxes. Ability to bend down to pick up trash, towels, etc. from the floors. Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc. Compensation: $18.00 - $20.00 per hour Your Golden Ticket to a Sun-Kissed Career Our salons are filled with enthusiastic, fun employees who are passionate about client service. Be a part of a positive working environment where you are truly a valued member of the team. Whether you are looking for a fun part-time job or a leadership position with room for growth, at Sun Tan City, you are in the right place. Join Our Team As a Sun Tan City employee, you'll help clients find their glow and grow their confidence! Whether it's for a special occasion or just for maintaining that everyday glow, you will educate clients on the best tanning and wellness options, so they will look and feel their best. And because we want to make sure you Shine, you will be able to enjoy our services for FREE!
    $18-20 hourly Auto-Apply 60d+ ago
  • Assistant General Manager

    Sun Tan City-STC New England

    Assistant general manager job in Scarborough, ME

    Job DescriptionBenefits: Competitive salary Employee discounts Flexible schedule Benefits/Perks Pay: UP TO $20.00 PER HR PLUS PERSONAL & MANAGER BONUSES & FREE TANNING! *Special deals for friends & family members too! Clean Environment. Employment growth opportunities & On-the-Job Training provided. Flexible scheduling & convenient locations close to home Competitive bonus plan. Options for Medical, Dental, Vision, STD, LTD, Life Insurance, HSA, Critical Care & Accident Insurance, and 401K. (for Full Time Team Members) Ability to earn paid time off. (for Full Time Team Members) Employee discount on products & services. Anniversary gifts for years of service. Fun contests and incentives for performance. Wellness program- limited reimbursements for approved wellness products & services. Company Overview Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. Its the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals. We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are. Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. Youll love working in a positive environment where coworkers become friends. Youll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees. Job Summary This position is responsible for maintaining a high-energy, positive environment, where behaviors that support client-centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Assistant Salon Director fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience. Tasks & Responsibilities: Responsibilities and essential job functions include but are not limited to the following: Monitor and manage daily operations of the salon in a fast-paced environment. Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations. Maintain a professional and impeccably clean salon environment. Establishes clear goals and objectives for Team Members. Provides coaching, training, and feedback to improve Team Members daily performance. Generate sales reports, maintain inventory, and assist with other Salon Director functions. Assist the Salon Director in controlling top line revenue and expenses. Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs. Ability to work nights as well as Saturdays and Sundays as required to provide management coverage. Has reliable ability and transportation to go to the bank as needed. Candidate should expect to work five days per week, and approximately a 40-to-45-hour work schedule depending on hourly or salary status. Experience: College education preferred, but not required. Management and/or Sales experience required. Basic Computer skills (ability to use Word, Excel, and Outlook) Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously. Knowledge of client service techniques and operational practices. Problem-solving and organizational/planning skills. Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures. Team building skills. Ability to prioritize and delegate. Physical Requirements: Ability to stand and walk for long periods of time. Ability to bend at the waist to clean tanning equipment. Ability to lift or assist in lifting items and heavy boxes. Ability to bend down to pick up trash, towels, etc. from the floors. Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.
    $20 hourly 11d ago
  • General Manager - Campground

    Blue Water Development Corp 3.2company rating

    Assistant general manager job in Wells, ME

    General Manager - Campground Location: Sun Outdoors Wells Beach sh Workplace: On-site Employment type: Full time Travel %: N/A Total Rewards include: - Salary range : $ 68,000 - $72,000 - Bonus eligible : up to 10% - Benefits: Medical / Vision / Dental / 401K / Property discounts Welcome to Blue Water Hospitality! Blue Water Hospitality is a growing organization that is always seeking enthusiastic team members to join its journey. Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences. If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team! INTRODUCTION TO ROLE The General Manager (GM) position is a comprehensive professional role where the leader will take full reporting responsibility for an upscale campground and RV Resort. At Blue Water, our property leaders have three main goals: take care of your people, wow your guests, and manage your business. This role will provide direct oversight and strategic direction for all aspects of the operation, including amenities and lodging. This position is best suited for a resourceful and creative individual motivated by employee and guest engagement, as well as achieving goals. WHO WE ARE LOOKING FOR The ideal candidate is an independent self-starter and a strategic thinker who can see the big picture while rolling up their sleeves to manage the day-to-day minutia. The GM must operate effectively in a fast-paced, guest-focused environment and communicate orally and in writing to various audiences. A strong business management acumen is required, with the ability to manage and report on financial results, as well as utilize multiple systems and technologies proficiently. As the GM, you will lead and champion all aspects of property assets and resources, including staff, property, buildings, and amenities. You will also provide exceptional guest services and regularly coach property staff on best practices for delivering outstanding guest service. You will act as the face of the property and conduit to your goals and objectives for employees and guests. WHAT YOU WILL WORK ON Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined below. Taking Care of Your People: Provide outstanding leadership to drive and motivate the team. This role includes recruitment, interviewing, performance management, reviews, coaching, training, and succession management. Ensure the effective use of staffing and scheduling to achieve appropriate coverage and maximize labor efficiencies, including non-traditional workers such as international exchange students (J-1), workcampers, seasonal employees, interns, and others. Oversees time and labor management processes, ensuring accurate tracking of employee hours, compliance with wage and hour laws, and effective scheduling. Implements best practices for labor cost control, monitors attendance patterns, and adjusts staffing levels as needed to optimize operational efficiency and maintain productivity. Actively champions and executes human resource management strategies related to payroll and benefits, onboarding and offboarding requirements, adherence to company policies, employment laws (federal and state), and various other state and federal compliance and regulatory guidelines. Works collaboratively with People Operations Partners to ensure the timely and appropriate execution of human resource matters. Ensures fair and consistent treatment and management of team members. Wowing your Guest: Train and motivate team members to deliver an exceptional guest experience. Establish and maintain optimal property conditions, including cleanliness, maintenance, and aesthetic appeal, and hold team members to high-quality standards. Resolve and address guest concerns and complaints, and seek opportunities to engage with guests. Oversee and administer guest service portals, tools, and resources such as guest communication applications, social media, and online review platforms, satisfaction surveys, and onsite tools. Works collaboratively with the Revenue Generation team to ensure pricing strategy, promotions, offers, and events meet and exceed profitability goals through effective sales, advertising, marketing, and revenue management strategies. Identifies and solidifies opportunities to enhance the guest experience through local partnerships, event and activity management, and community engagement. Manage Your Business: Lead and manage financial results and reporting through effective revenue management, expense and operational controls, forecasting and labor management. Understands how to flex/flow expenses to align with revenue. Plays a lead role in annual budgeting, forecasting, and financial reporting and actively adheres to all corporate policies, procedures, and guidelines. Identifies variances and inaccuracies and provides corrective measures such as flex/flow methodology. Possesses a comprehensive understanding of ancillary revenue streams, including Food & Beverage, attractions, and ticketed events, ensuring these operations are optimized for maximum profitability. Collaborates effectively with third-party vendors to align operational goals, enhance guest experiences, and drive overall property success. Communicates effectively with corporate operations and support teams to address and resolve property needs. Ensures property operations align and adhere to corporate policies and practices. Lead and direct Capital Expenditures and projects to maintain resort aesthetics and goals Requires the ability to perform all functions and duties on the property. Performs other duties as assigned Reliable and punctual attendance is required; the hospitality industry is a 24/7 operation, and therefore, adjusted and irregular hours will be required. WHAT YOU BRING A bachelor's degree in business, Hospitality Management, or another related field is preferred 3-5 years of Tourism or Hospitality Leadership experience 3-5 years of RV Campground experience is required Food & Beverage experience (F&B) preferred Safe Serve Certified preferred Budgeting, Forecasting, and P&L experience are required Event planning and execution is a plus Effective use of computer software, sales tracking software, CRM tools, and social media Prior experience managing payroll and the employee life cycle utilizing an automated system Able to adapt quickly and lead others through change Ability to manage multiple projects and work assignments. Strategic thinker! Self-starter and independent worker while collaborating in a team environment Competitive nature with a strong desire to win! PHYSICAL REQUIREMENTS This role is primarily leadership-focused, and at our resorts, it often includes site walks, inspections, and hands-on problem-solving. Standard physical requirements may include: Ability to stand or walk for extended periods Ability to lift or carry up to 25-45 pounds occasionally The capability to climb stairs and navigate uneven terrain across the resort property Ability to move quickly in emergencies Requires the physical stamina to work long hours and potentially varied shifts Tolerance for indoor and outdoor work environments, including exposure to variable weather Capacity to bend, stoop, kneel, or reach as needed Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board. Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws that provide for equal employment opportunities and all laws related to the terms and conditions of employment.
    $43k-65k yearly est. Auto-Apply 9d ago
  • General Manager - Campground

    Blue Water Hospitality Group, LLC 3.1company rating

    Assistant general manager job in Wells, ME

    General Manager - Campground Location: Sun Outdoors Wells Beach sh Workplace: On-site Employment type: Full time Travel %: N/A Total Rewards include: - Salary range : $ 68,000 - $72,000 - Bonus eligible : up to 10% - Benefits: Medical / Vision / Dental / 401K / Property discounts Welcome to Blue Water Hospitality! Blue Water Hospitality is a growing organization that is always seeking enthusiastic team members to join its journey. Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences. If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team! INTRODUCTION TO ROLE The General Manager (GM) position is a comprehensive professional role where the leader will take full reporting responsibility for an upscale campground and RV Resort. At Blue Water, our property leaders have three main goals: take care of your people, wow your guests, and manage your business. This role will provide direct oversight and strategic direction for all aspects of the operation, including amenities and lodging. This position is best suited for a resourceful and creative individual motivated by employee and guest engagement, as well as achieving goals. WHO WE ARE LOOKING FOR The ideal candidate is an independent self-starter and a strategic thinker who can see the big picture while rolling up their sleeves to manage the day-to-day minutia. The GM must operate effectively in a fast-paced, guest-focused environment and communicate orally and in writing to various audiences. A strong business management acumen is required, with the ability to manage and report on financial results, as well as utilize multiple systems and technologies proficiently. As the GM, you will lead and champion all aspects of property assets and resources, including staff, property, buildings, and amenities. You will also provide exceptional guest services and regularly coach property staff on best practices for delivering outstanding guest service. You will act as the face of the property and conduit to your goals and objectives for employees and guests. WHAT YOU WILL WORK ON Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined below. Taking Care of Your People: Provide outstanding leadership to drive and motivate the team. This role includes recruitment, interviewing, performance management, reviews, coaching, training, and succession management. Ensure the effective use of staffing and scheduling to achieve appropriate coverage and maximize labor efficiencies, including non-traditional workers such as international exchange students (J-1), workcampers, seasonal employees, interns, and others. Oversees time and labor management processes, ensuring accurate tracking of employee hours, compliance with wage and hour laws, and effective scheduling. Implements best practices for labor cost control, monitors attendance patterns, and adjusts staffing levels as needed to optimize operational efficiency and maintain productivity. Actively champions and executes human resource management strategies related to payroll and benefits, onboarding and offboarding requirements, adherence to company policies, employment laws (federal and state), and various other state and federal compliance and regulatory guidelines. Works collaboratively with People Operations Partners to ensure the timely and appropriate execution of human resource matters. Ensures fair and consistent treatment and management of team members. Wowing your Guest: Train and motivate team members to deliver an exceptional guest experience. Establish and maintain optimal property conditions, including cleanliness, maintenance, and aesthetic appeal, and hold team members to high-quality standards. Resolve and address guest concerns and complaints, and seek opportunities to engage with guests. Oversee and administer guest service portals, tools, and resources such as guest communication applications, social media, and online review platforms, satisfaction surveys, and onsite tools. Works collaboratively with the Revenue Generation team to ensure pricing strategy, promotions, offers, and events meet and exceed profitability goals through effective sales, advertising, marketing, and revenue management strategies. Identifies and solidifies opportunities to enhance the guest experience through local partnerships, event and activity management, and community engagement. Manage Your Business: Lead and manage financial results and reporting through effective revenue management, expense and operational controls, forecasting and labor management. Understands how to flex/flow expenses to align with revenue. Plays a lead role in annual budgeting, forecasting, and financial reporting and actively adheres to all corporate policies, procedures, and guidelines. Identifies variances and inaccuracies and provides corrective measures such as flex/flow methodology. Possesses a comprehensive understanding of ancillary revenue streams, including Food & Beverage, attractions, and ticketed events, ensuring these operations are optimized for maximum profitability. Collaborates effectively with third-party vendors to align operational goals, enhance guest experiences, and drive overall property success. Communicates effectively with corporate operations and support teams to address and resolve property needs. Ensures property operations align and adhere to corporate policies and practices. Lead and direct Capital Expenditures and projects to maintain resort aesthetics and goals Requires the ability to perform all functions and duties on the property. Performs other duties as assigned Reliable and punctual attendance is required; the hospitality industry is a 24/7 operation, and therefore, adjusted and irregular hours will be required. WHAT YOU BRING A bachelor's degree in business, Hospitality Management, or another related field is preferred 3-5 years of Tourism or Hospitality Leadership experience 3-5 years of RV Campground experience is required Food & Beverage experience (F&B) preferred Safe Serve Certified preferred Budgeting, Forecasting, and P&L experience are required Event planning and execution is a plus Effective use of computer software, sales tracking software, CRM tools, and social media Prior experience managing payroll and the employee life cycle utilizing an automated system Able to adapt quickly and lead others through change Ability to manage multiple projects and work assignments. Strategic thinker! Self-starter and independent worker while collaborating in a team environment Competitive nature with a strong desire to win! PHYSICAL REQUIREMENTS This role is primarily leadership-focused, and at our resorts, it often includes site walks, inspections, and hands-on problem-solving. Standard physical requirements may include: Ability to stand or walk for extended periods Ability to lift or carry up to 25-45 pounds occasionally The capability to climb stairs and navigate uneven terrain across the resort property Ability to move quickly in emergencies Requires the physical stamina to work long hours and potentially varied shifts Tolerance for indoor and outdoor work environments, including exposure to variable weather Capacity to bend, stoop, kneel, or reach as needed Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board. Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws that provide for equal employment opportunities and all laws related to the terms and conditions of employment.
    $23k-45k yearly est. Auto-Apply 9d ago
  • Hotel General Manager

    American Cruise Lines 4.4company rating

    Assistant general manager job in Bar Harbor, ME

    American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests. The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: * Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator. * Hold officers and crew accountable to American Cruise Lines' standards. * Comply with American Cruise Lines' Operations Manual, service standards, and procedures. * Responsible for assessing the management team and providing immediate corrective feedback. * Anticipate the needs of guests and crew. * Respond quickly to guest requests and ensure follow-up. * Identify and resolve problems immediately and request home office support as needed. * Ability to speak and present in front of all guests in person using a microphone. * Management presence during meals services, cocktail hour, and onboard events. * Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery. * Ensure Chefs are following approved menus and recipes. * Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline. * Lead and direct ship officers in achieving weekly sales goals. * Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed. * Manage shipboard business transactions, accounting, timecards, and home office reporting. * Responsible for managing all hotel and food inventories. * Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely. * Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed. * Create positive crew experiences. * Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries. * Perform bartending duties as needed with other management personnel. * Other duties as assigned. Qualifications: * 3+ years of hotel or food and beverage management experience. * Bachelor's degree in business or hospitality management is preferred. * Proficiency in Microsoft Office Suite applications. * Willing to live and work aboard the ship. * Optimism and a hardworking drive to succeed. * Cruise industry experience not required. * Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing. * Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances. * Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. * Transportation Worker Identification Credential (TWIC). Attributes for Success: * Commit to our American mission and share our American key values. * Live our American core competences. * Be the solution. It may not be my job, but it is my responsibility. * Always do right. This will gratify some and astonish the rest. Work Schedule: * 7 Days per week while onboard the ship. * 6 to 8 weeks working and living onboard the ship. * 1 to 2 weeks shore leave vacation. Perks: * Benefits package including medical, dental, and matching 401k. * Complimentary travel accommodations. * Training programs to support you. * Continuous growth in the company. * Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. * Job sites across the nation*
    $60k-78k yearly est. 23d ago
  • Assistant General Manager

    Baskin-Robbins 4.0company rating

    Assistant general manager job in Bangor, ME

    HIRING IMMEDIATELY! Assistant General Managers (AGM's) are the primary support system for the General Manager. AGM's are constantly developing their retail management skills daily, focusing on their supervisory experience, coaching skills, and business acumen. AGM's primary focus includes: * Leadership of Shift Leaders and Crew Members by supporting each individuals' * Crew deployment, drive thru performance, goal setting, communicating results, and red book execution * Fast, friendly, and energetic service * Being a Team player who can jump in wherever needed Goals and Objectives: To develop your management skills by supporting and being an integral part of a great store Team. Help support the General Manager by leading the Team and nurturing their talents. Exceed our loyal customers expectations. If you are ready to build your leadership skills, while making an impact on customers, then we want to talk to you about our opportunities! In the Assistant General Manager position, we look for driven individuals who are ready to lead a Team and showcase the best of Dunkin'! Our Assistant General Managers are our next General Managers. We value growth from within…if that is what you are looking for then this is the career for you! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10656340"},"date Posted":"2025-09-18T10:58:11.142854+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1215 State Street","address Locality":"Bangor","address Region":"ME","postal Code":"04401","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Assistant General Manager
    $42k-54k yearly est. 60d+ ago
  • Assistant General Manager

    The Admiral's Inn

    Assistant general manager job in Ogunquit, ME

    Job Description The Assistant General Manager, in collaboration with the General Manager, oversees all aspects of the various departments within the hotel with a primary focus and responsibility on the front desk/reservations department. Additionally, the AGM will work to promote and deliver hospitable service that is attentive, friendly and courteous, and fosters the culture of Uncommon Hospitality. The AGM will be responsible for maximizing room revenue and occupancy set forth in the yearly budget and foster hotel patronage through pre-agreed marketing plans and persistent guest contact. The position requires the individual to actively participate throughout the property on a daily basis and assist the General Manager is all aspects of the hotel operation. Role and Responsibilities Lead and Coach a Team that Delivers Hospitable Service Plans, develops and implements front desk procedures regarding check-ins, check-outs, reservation making and general guest interactions Recruits and supervises a team that delivers exceptional service and unparalleled hospitality Ensures all new employees receive adequate training in accordance with company standards Collaborate with other hotel AGMs (The Francis, The Admirals Inn, and The Longfellow) on a monthly basis to discuss best practices and ways to improve current strategies Work with GM as needed to run operations of The Colonial Inn in the off-season in addition to the summer season April-October. Maintain the Fiduciary Responsibilities for the Desk Collaborate with GM to create realistic budgets that drive room rates and occupancy Meet or exceed budgeted numbers while continually furnishing the culture and brand Strategically use 3rd party sites to release inventory ensuring hotel is maximizing profits Monitor and analyze industry trends to open up new streams of revenue for hotel Cultivate a fruitful and beneficial relationship with strategic businesses partners and Community Ensure constant, fruitful connection with the local and regional businesses. Ensure the mutual respect and caring of all transactions with key relationships. Ensure hotel is a model citizen within local community by actively seeking ways to participate in projects that give back to Ogunquit and York County Ensure rigorous knowledge of and adherence to all applicable laws, policies and procedures Adhere to all Uncommon Group procedures as it pertains to personal appearance, attendance and conduct Complete all assigned administrative requirements accurately and on time Remain current and compliant with the correct HR practices and policies Ensure that the Payroll process is completed accurately, on time and according to business/accounting procedures. Ensure DOL/Health Department compliance as it pertains to the operation Hold employees accountable to all standards and practices, evaluating and/or following disciplinary procedure when necessary Core Requirements Excellence Driven Accountable Attention to Detail Communication Integrity Preferred Skills Bachelors Degree or equivalent experience Proficient in Microsoft Office Applications, Social Media Aggregators and Website development Strong Understanding of seasonal hotel industry Additional Notes Must be able to maneuver to all areas of the hotel. Requires mobility, prolonged standing, bending, stooping, and reaching. Must be able to respond to visual and aural cues. Must be able to tolerate varying levels of stress, temperature, and fatigue. Heavy customer contact may be required. Involves standing for extended periods of time Ability to lift 25lbs comfortably
    $44k-67k yearly est. 16d ago
  • Assistant General Manager

    Heidi's Brooklyn Deli

    Assistant general manager job in South Portland, ME

    Benefits: Competitive salary Paid time off Our Brand Difference We are a family-owned and operated brand. We strive to maintain a family-owned culture alongside consistent corporate systems. Entering our 31st year in business, Heidis Brooklyn Deli is a labor of love from our family to yours. Job Description: The Assistant General Manager is expected to support the General Manager in all aspects of store management and daily operations, including, but not limited to staff supervision, quality, service and cleanliness expectations, administrative duties, payroll support, inventory, and labor management. Assistant General Manager Salary: $56,485 per year Hours: 50 hours per week: 40 hours working in-store on average, 10 hours for administrative work on average Benefits: Monthly health insurance reimbursement of $200* 1 week paid vacation after 1 year of employment Quarterly bonus opportunities We follow the state PSL policies Job Duties: Reports to General Manager Assist the General Manager with all aspects of store operations Oversee daily store operations, including customer service, inventory management, and employee scheduling Handle customer complaints and resolve issues Manage and train store employees Order and receive inventory Complete administrative tasks, such as labor management, food cost, and general store maintenance Support Community Relations Qualifications: High school diploma or equivalent 1 year of management and/or leadership experience in food service, hospitality, or hotel management Strong customer service skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Demonstrate strong conflict-resolution skills and quality verbal and written communication skills Meeting the physical requirements of the role, which may include, but are not limited to, standing for long periods, bending, twisting, reaching, lifting up to 55 lbs, and performing routine restaurant tasks, with or without reasonable accommodation Have the ability to obtain and maintain any required food safety licenses or certifications per local state, and federal regulations Holding a valid drivers license is required with active car insurance, as occasional driving may be necessary Be at least 18 years old- ready to lead and grow in your career *Must provide proof of active health insurance
    $56.5k yearly 16d ago
  • Hotel General Manager

    Topside Inn

    Assistant general manager job in Boothbay Harbor, ME

    We are looking for an experienced, driven, and dynamic General Manager to lead the daily operations and overall business management of our boutique inn. The ideal candidate will bring a passion for hospitality, a commitment to high standards of service, and a deep understanding of boutique hotel management. You will be responsible for maintaining profitability, ensuring guest satisfaction, managing a dedicated team, and preserving the unique character of the hotel and brand. Oversee all hotel operations, including front desk, housekeeping, food and beverage, and maintenance. Lead, manage, and inspire a small team of staff, ensuring a culture of professionalism, positivity, and high standards. Develop and implement strategies to maximize guest satisfaction, room occupancy, and profitability. Monitor and control budgets, revenue, and expenses, ensuring financial targets are met for Ownership. Ensure compliance with all health and safety regulations and industry standards. Maintain relationships with vendors, suppliers, and the local community. Foster an atmosphere of personalized, boutique-level service, ensuring guests have a memorable experience. Handle guest feedback, complaints, and special requests with a personalized touch. Monitor performance and train staff to maintain exceptional service standards. Work closely with the Management company and, at times, ownership to create marketing strategies, plan events, and execute business growth initiatives. Proven experience (5+ years) in hospitality management, preferably in a boutique or luxury hotel setting. Strong leadership skills with the ability to inspire and manage a diverse team. Excellent communication, organizational, and problem-solving skills. Solid financial acumen with experience in budgeting, forecasting, and expense management. A passion for delivering outstanding customer service and creating personalized guest experiences. Knowledge of the local New England market is a plus. Familiarity with property management systems (PMS), hotel booking platforms, and guest management tools. Ability to work flexible hours, including weekends and holidays.
    $46k-69k yearly est. 60d+ ago

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Top 10 Assistant General Manager companies in ME

  1. Carrols Restaurant Group

  2. KFC

  3. Baskin-Robbins

  4. Nouria Energy

  5. Dunkin Brands

  6. Heidi's Brooklyn Deli

  7. The Admiral's Inn

  8. Highgate Hotels

  9. Taco Bell

  10. Wendy's

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