Assistant general manager jobs in Montana - 855 jobs
Store Manager
Staples, Inc. 4.4
Assistant general manager job in Helena, MT
As a GeneralManager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.
Get great perks.
Bonus plans, generous paid time off, career development program, and weekly pay
Compensation based on qualifications and experience. Hiring immediately
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment for the small business customer
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Lead merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall leadership of running a store; additional responsibilities as needed or assigned
Essential skills and experience:
1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
Bachelor's Degree in Business or related field
Ability to engage with the community and network & support small business customers
#MGT
#LI-VL1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$37k-51k yearly est. Auto-Apply 3d ago
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Market Area Manager - Missoula, MT
Credit Acceptance 4.5
Assistant general manager job in Billings, MT
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!
Outside Sales- Market Area Manager | Dealer Relationships
About this Position:
Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required.
Credit Acceptance offers our team members in the sales department:
Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market
Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance
Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more
Progressive career opportunities as demonstrated by our record of promoting internally
Flexibility to set your own schedule and manage your own territory, ideal for self-starters
A dedicated support system including structured and continued training
Work-life balance with generous PTO beginning on day 1
Who We Are Looking For:
We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:
Motivation to succeed and achieve goals
Drive to continuously improve oneself and their customers
Demonstrated sales successes with an established track record of achievement and progression
Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset
From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:
Account Managers
Account Executives
District Sales & Sales Managers
Field Sales & Territory Managers
Area Managers
Business Development
Business Managers
Finance & Insurance (F&I) Managers
Responsibilities:
As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:
Prospecting automotive dealerships to enhance business development outcomes
Account management & client services to build a strategic and consultative relationship with customers
Running a territory with entrepreneurial drive and dedication similar to a small business owner
Qualifications:
Minimum travel of 80% in the market
Proven track record of success in a competitive sales environment
Bachelor's degree or equivalent work experience
A valid driver's license, insurance and registration
Occasional overnight travel, less than 10%
Preferred:
Knowledge or experience in auto finance or retail operations of automobile dealerships
Existing relationships with dealers in the defined territory
Targeted Compensation: $111,450 + Monthly Uncapped Commission
INDSALP
#Zip
#LI-Remote
Benefits
Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
$30k-40k yearly est. 2d ago
Assistant General Manager
Border Foods LLC 4.1
Assistant general manager job in Montana
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better.
As an AssistantManager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.
At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive.
The purpose of the AssistantManager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers with great food and a friendly experience.
What's in it for you?
-Flexible scheduling
-Top pay in the industry : Up to $30/hour with bonus potential
-Bonus program! AssistantGeneralManagers have the potential to make up to an extra $20,000 annually in bonus alone!
-Education programs, including GED and Tuition Reimbursement offerings
-Scholarship opportunities
-Medical/Dental/Vision benefits offered for all positions - even part-time!
-Free food!
-Vacation Time (Paid Time Off), Sick, and Holiday Pay
-Vacation Donation Program
-An incredible culture that encourages career growth and support
AssistantManager Core Values:
Accountability & Integrity:
Consistently demonstrates integrity in actions and expectations
Guides team members and Shift Leaders, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner
Scheduling and deploying the Team correctly monitors the performance of each Team Member and hold them accountable for standards and expectations.
Ensures a quality customer experience by driving fast and friendly service
Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes).
Ensure health and safety standards are met
Adheres to all local, state, and federal laws and guidelines.
Family & Teamwork:
Creates unity in the team by building cross functional relationships
Respond to Team Member questions and resolves employee issues in a timely manner.
Provide a restaurant that is a safe place for team members to work and customers to visit
Able to navigate challenging situations and provide appropriate guidance
Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences
Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution.
Instills a recognition culture that creates a positive work environment
Excellence:
Strategic planner creates short term and long-term strategies for restaurant success
Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments
Sourcing, hiring, and developing excellent Team Members
Conducting New Hire orientation and developing the training plan for each new hire
Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements.
Demonstrates efficient labor control, inventory control, and waste management.
Empowerment:
Builds the capabilities of their team
Provides learning and development opportunities for all Team Members.
Offers guidance to Team Members
Consistently demonstrates active and timely coaching capabilities.
Bringing others along, operationally, through use of tools.
Required or Preferred Experience:
Minimum of one years restaurant or retail experience, or combined experience and education.
Experience with sales building, P&L statements, recruiting, and training.
Proven track record of successful hiring and retention.
Required when needed, the ability to work early morning, evenings, late night, weekends, and some holidays. Schedule demands may change.
ServeSafe Certified
Must be at least 18 years of age.
Valid Driver's license and vehicle insurance.
High school diploma or equivalent.
Physical Demands:
The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.
The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.
“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”
$14 per hour - $35 per hour
PandoLogic. Category:Executive, Keywords:AssistantGeneralManager, Location:Acton, MT-59002
$14-30 hourly 4d ago
Guest Services Manager
Knightsbridge Capital Corporation
Assistant general manager job in Bonner-West Riverside, MT
We Inspire People to Be More Alive
About Paws Up Montana:
Paws Up Montana, America's premier luxury ranch resort, is more than a workplace-it's a chance to be part of something extraordinary.
The role of the Guest Services Manager is to assist in ensuring flawless, upscale, professional service to our guests while ensuring to exceed their expectations. Ensures staff is providing world-class service to our guests while balancing the needs of guests, associates, and owners.
What We Offer:
Medical, Dental, Vision Insurance
401K with Employer Match
Paid Time Off- 9 Floating Holidays and 15 Personal Days
Career Development and Advancement Opportunities
Life Insurance, Long Term, and Short-Term Disability
Employee Assistance Program (5 free counseling sessions)
Referral Bonus Program (Get paid $250 to recruit)
Carpool Reimbursement ($5-$20/Day)
Employee Discounts on Merchandise (30% on select items in our retail store)
Employee Lunch Provided
Primary Functions and Responsibilities
• Proactively ensure guest transportation experience is a Forbes Five Star level, operating in all locations of Paws Up as the leader of the guest transportation experience.
• Oversee all aspects of guest transportation, including but not limited to airport transfers, luxury car services, and on-property transportation.
• Anticipate and fulfill the unique transportation needs of all guests, ensuring a seamless, personalized experience from arrival to departure.
• Maintain a fleet of luxury vehicles, ensuring they are in pristine condition, fully equipped with amenities, and ready to deliver a Forbes Five Star experience.
• Conduct daily inspections and coordinate preventative maintenance to maintain vehicles in impeccable condition; conduct ongoing inspections throughout the day, in the operation, ensuring any and all guest vehicles are in pristine condition.
• Lead a team of highly trained transportation team members, ensuring they embody the professionalism and attentiveness expected at a Forbes Five-Star property.
• Provide ongoing training focused on luxury service standards, guest interaction, and safety protocols.
• Foster a culture of excellence, motivating the team to deliver outstanding service consistently.
• Develop and implement precise transportation schedules that maximize efficiency while minimizing guest wait times.
• Coordinate transportation logistics for all guests, special events, and group arrivals, ensuring flawless execution.
• Collaborate closely with other departments, such as concierge, housekeeping, and security, to ensure a cohesive guest experience.
• Act as the primary point of contact for all transportation-related guest inquiries, requests, and concerns, ensuring timely and satisfactory resolutions.
• Act as the primary point of contact for all transportation-related guest inquiries, requests, and concerns, ensuring timely and satisfactory resolutions.
• Ensure the highest level of discretion and confidentiality when handling any and all guests.
• Implement rigorous safety protocols for all transportation services, ensuring compliance with local and international standards.
• Conduct regular safety briefings and training sessions for transportation staff.
• Ensure that all transportation activities are conducted with the utmost attention to guest safety and comfort.
• Develop and manage the transportation department's budget with a focus on cost-effectiveness while maintaining the highest standards of service.
• Prepare detailed financial reports and forecasts for senior management.
• Maintain comprehensive records of transportation activities, including vehicle maintenance, guest feedback, and incident reports.
• Generate regular reports on operational performance, guest satisfaction metrics, and budget adherence for executive review.
• Ensure all documentation aligns with Forbes Five-Star standards for accuracy and professionalism.
Supportive Functions and Responsibilities
• Oversee the interviewing and hiring of all Guest Service driver, detailers, valet and any other position under the transportation umbrella.
• Invest in team members with their long term success in mind, setting accurate and frequent goals with best in class service in mind.
• Communicate with all departments to provide a best-in-class transportation experience.
• Positive, engaging personality with strong interpersonal skills.
• Maintain a professional demeanor on the phone, in person, and through other methods of communication
• Willingness to amend responsibilities and functions based on guest need
• Ability to work flexible hours
Educational Requirements:
• Bachelor's degree in hospitality or business filed, or similar work experience/training
• 2+ years' experience in high-end customer service
Licensure/Permits Required:
•Valid Driver's license with good driving record
Knowledge of Computer Hardware or Software:
•Proven ability to lead and manage a team
•Knowledge of world class hospitality and customer service management
•Knowledge of Forbes Five Star standards
•Must be proficient in computer skills
•Must be proficient in all Microsoft Office programs (Outlook, Excel, Teams, Word)
•Experience with Maestro Property Management Systems preferred
Previous Experience Required:
•Work experience in a Forbes four or five-star resort/hotel is preferred
•Minimum of 5-year Managerial/Supervisory Experience required Working Conditions
Working Conditions:
This position will be performed in a busy indoor and outdoor setting.
Ability to lift and/or carry 60-80 lbs. of luggage.
Availability to work flexible hours, including evenings, weekends, and holidays, to meet the demands of the resort and its guests.
On-call status to address any urgent transportation needs
If you are passionate about Hospitality and ready to take on a new challenge at a prestigious resort, we would love to hear from you. Apply today to join our dynamic team at Paws Up Montana!
Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$34k-44k yearly est. Auto-Apply 8d ago
Culinary Manager
Mountain View of Cascadia
Assistant general manager job in Eureka, MT
Job DescriptionDescription:
$2000 retention bonus!
In the warm, bustling heart of the skilled nursing center, the Culinary Manager is more than just a manager-they're a memory-maker, a comfort-giver, and a guardian of dignity through food. With a deep respect for nutrition and an even deeper love for people, they orchestrate meals that nourish both body and spirit.
They lead with empathy and precision, managing kitchen staff with respect and appreciation for the effort they put forth to make each meal special. They understand that food is not just sustenance, but a daily ritual that brings joy, sparks conversation, and evokes cherished memories.
From crafting diabetic-friendly desserts that still delight, to honoring cultural traditions with familiar flavors, the Culinary Manager ensures every resident feels seen, heard, and cared for. They balance budgets and dietary restrictions with creativity, turning constraints into culinary triumphs.
The Culinary Manager is responsible for planning, organizing, developing, and directing the overall operation of the Culinary Department in accordance with applicable federal, state, and local guidelines and regulations, company policies and procedures, and as directed by the facility's Chief Executive Officer. They also work in collaboration with the designated Registered Dietitian to ensure that qualify food service and nutritional care is provided to the facility residents.
Note: All employees of Cascadia Healthcare are required to submit and be cleared to work in the facility per each
state's specific background check requirements prior to contact with patients/residents.
Essential Functions
Plans, develops, organizes, implements, evaluates, supervises, and directs the Culinary Department and its programs and activities in accordance with company policies, procedures, standards, and applicable federal, state, and local regulations.
Routinely inspects and completes evaluations of the status of the Culinary Department for compliance with company policies, procedures, standards, and applicable federal, state, and local regulations and develops action plans for items that need improvement.
Participates in the facility's performance improvement programs. Serves on various committees as required by company standards, regulations, and/or appointment by the facility's Chief Executive Officer.
Participates in the long-term care survey process. Instructs staff in matters of conduct and disclosure. Maintains a presence at all times while surveyors are on-site and directs the timely collection of information required by the survey team. Undertakes corrective action while survey is in progress, if appropriate. Works with the Registered Dietitian and other facility departments to develop survey plan of correction, as needed.
Maintains good communications and working relationships with all departments in the facility.
Communicates issues, concerns, and opportunities for improvement to the Chief Executive Officer routinely.
Reports all hazardous conditions/equipment to the Chief Executive Officer immediately.
Purchases and confirms delivery of food, supplies, equipment, etc. from approved sources to ensure adequate stock levels to perform departmental functions and meet the needs of the residents within approved budgets.
Maintains current records that reflect departmental expenditures.
Communicates to the Chief Executive Officer departmental budget needs and issues for food, supplies, capital equipment, and labor to meet the needs of the residents.
Assumes responsibility for recruiting, selecting, and training competent department employees.
Prepares work schedules and maintains adequate staffing based on the facility's census.
Provides training to Culinary Department employees in all aspects of their job.
Schedules and/or conducts a monthly in-service for department personnel. Holds routine departmental meetings. Provides education to other departments in the facility regarding the Culinary Department.
Evaluates employee performance and develops education and training plans to improve the employees' skills and knowledge as needed. Manages wage and salary adjustments, hiring, termination, transfers, etc.
Coordinates with the Registered Dietitian the review and customization of the regular and therapeutic menus to meet the food preferences of the residents in accordance with established policies, procedures, standards of practice, and regulations.
Coordinates with the Registered Dietitian to ensure that all diets ordered by the physician are planned on the therapeutic menu.
Routinely obtains feedback and suggestions from residents via resident council, meal rounds, and/or interviews with residents, families, and staff to improve the menu.
Organizes food preparation and service and supervises employees to ensure food is prepared and served within scheduled timeframes according to the regular and therapeutic menus, resident preferences, and standardized recipes and that proper methods are utilized to preserve nutrient content, food safety, quality, flavor, and appearance.
Monitors food temperatures and quality at point of service in all dining locations via test trays per company procedures and standards.
Ensures that current nourishment lists/labels are available for residents who are to receive a nourishment/snack as part of their prescribed diet by a physician's order and/or as part of their nutritional plan of care.
Monitors the distribution of nourishments, supplements, and meals to residents and takes corrective action when necessary.
Processes diet orders and changes promptly to ensure that an accurate tray card is available for each resident receiving meals.
Ensures that new residents are visited upon admission to obtain a diet history and food preferences and maintains a record of diet orders and food preferences.
Conducts meal rounds several times per week and interviews staff and residents to ensure that residents are receiving foods in the amount, type, consistency, and frequency required to maintain or improve nutritional status.
Ensures that food is received, stored, prepared, held, and served under sanitary conditions to prevent the transmission of food-borne illness.
Provides feedback and suggestions to improve company policies, procedures, tools, and reference materials to the Chief Executive Officer.
Uses independent judgment and discretion on behalf of the organization in the performance of these duties.
Demonstrates thorough knowledge of all culinary and hospitality jobs.
Other Functions
Works cooperatively as a team member with co-workers in all departments of the facility.
Performs job duties safely as specified in the physical, sensory, and mental requirements.
Stays abreast of federal regulations for long-term care and food safety, as well as state-specific regulations for the state he/she works and incorporates into his/her work as needed.
Monitors industry trends, new products, current research, and new programs in foodservice and incorporates into his/her work as needed.
Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct, its policies and procedures, applicable federal and state laws, and applicable professional standards.
Performs other duties as assigned.
Knowledge/Skills/Abilities
Knowledge of safe food preparation and handling techniques.
Knowledge of basic nutrition and food.
Skilled in quantity food production.
Skilled in directing and motivating the workforce.
Ability to read and write at a level appropriate for the job.
Ability to communicate effectively with residents and their family members, and at all levels of the organization.
Ability to be accurate, concise, and detail-oriented.
Ability to read, speak, understand, and communicate effectively in English through verbal and written means.
Requirements:
Education
High school diploma or equivalent required.
Degree in dietetic technology, dietetics, culinary arts, or foodservice management preferred but not required.
Licenses/Certification
Food Handlers permit if required per state regulations.
ServSafe Food Safety Certification required.
One or more of the following required:
Certified Dietary Manager (CDM),
Certified Food Protection Professional (CFPP) with the Dietary Manager's Association
Dietetic Technician, Registered, with the Commission on Dietetic Registration of the American Dietetic Association; or,
Certification with the American Culinary Federation
Valid driver's license
Experience
Two years' experience in large quantity food preparation required.
One year of experience in a supervisory role required.
Six months experience in a long-term care environment preferred.
One year of experience with therapeutic diet preparation preferred.
$38k-54k yearly est. 4d ago
Guest Services Manager
Starlite Yellowstone
Assistant general manager job in West Yellowstone, MT
←Back to all jobs at Starlite Yellowstone Guest Services Manager
Starlite Yellowstone is an EEO Employer - M/F/Disability/Protected Veteran Status
Guest Service Manager REPORTS TO: AssistantGeneralManager / GeneralManager
ABOUT STARLITE YELLOWSTONE
The Starlite Yellowstone, managed by Vista Host Management & Development Company, is situated just minutes from the West Entrance of Yellowstone National Park, making it a premier choice for adventurers and nature enthusiasts. Our property offers 100+ comfortable rooms with modern amenities and an indoor pool, providing a cozy retreat after a day of exploring the natural wonders of Yellowstone. As one of the top-rated hotels in West Yellowstone, we pride ourselves on delivering warm hospitality and exceptional guest experiences.
POSITION SUMMARY
The Guest Service Manager is a dynamic, multi-dimensional role responsible for coordinating front desk activities, managing reservations, and ensuring the complete satisfaction of all guests. This role involves handling communications across departments, managing guest requests, and supporting front-of-house operations.
WHO IS THIS POSITION FOR?
The Guest Service Manager role is ideal for someone who:
Thrives in a fast-paced environment, handling multiple tasks simultaneously.
Is passionate about guest service and can lead by example, maintaining a positive and welcoming atmosphere.
Has strong communication and leadership skills, with the ability to train, supervise, and support front desk staff.
Enjoys problem-solving and is capable of managing guest inquiries and escalations efficiently.
WHY WORK FOR US?
Competitive salary with opportunities for performance-based bonuses.
Vacation / Sick / Bereavement / Holiday Pay.
Health/Vision/Dental Insurance.
Life / STD Insurance.
401k Program.
Employee Discounts (Brand Hotels & Company Hotels).
Free, Third-Party Employee Assistance Program (personal and professional).
Growth opportunities within Vista Host's portfolio of properties.
DUTIES AND RESPONSIBILITIES
Ensure the front desk is tidy and fully stocked with necessary materials (e.g., key cards, guest packets, etc.).
Train, supervise, and support front desk staff, ensuring that all front-of-house positions are covered throughout shifts.
Recruit and train new employees to maintain a high level of guest service.
Create, organize, and manage schedules for all front office employees.
Assign tasks and monitor front desk performance to ensure timely, accurate customer service.
Handle guest complaints and specific requests, providing prompt and effective resolutions.
Troubleshoot emergencies and unexpected situations as they arise.
Monitor office supplies and place orders as needed to maintain adequate stock levels.
Review and respond to in-house and third-party guest reviews, ensuring feedback is addressed constructively.
Perform other duties as assigned by management.
POSITION REQUIREMENTS
Must be able to communicate effectively in English, both written and verbally.
Must be able to stand for long periods.
Must be able to lift up to 20 lbs.
Previous front desk or guest service experience is preferred but not required.
Please visit our careers page to see more job opportunities.
$33k-43k yearly est. 60d+ ago
General Manager
Firebrand 3.8
Assistant general manager job in Whitefish, MT
Work in an amazing destination town surrounded by breathtaking mountains and pristine lakes filled with year-round adventure! Enjoy world class mountain biking, hiking, fishing, ziplining, horseback riding, river rafting, water sports, Glacier National Park, and more...
The Firebrand Hotel, located centrally in downtown Whitefish is seeking a GeneralManager to work with our Averill Hospitality Team.
The Firebrand Hotel brings urban sophistication and service combined with the atmosphere and adventurous
style of Northwest Montana's rugged landscapes.
PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE
The GeneralManager oversees all lodging operations, food and beverage, spa services and group functions. Manages all aspects of the property including operations, staffing, guest satisfaction, property maintenance and appearances, operating costs, budgets, and forecasts to ensure that the organization meets stated goals. The GeneralManager is responsible for establishing and overseeing every aspect of hotel operations on a day-to-day basis as well as creating goals and objectives for future growth and success.
MAIN DUTIES AND RESPONSIBILITIES
Lead and inspire all employees to work to their highest capabilities to achieve the highest possible standards.
Uphold philosophy and values of Averill Hospitality
Drive new market and business development
Encourage good guest relations. Be available at peak business times and for special guests. Work very closely with VIPs. Meet, greet, and see to the comfort of all guests
Establish a liaison to provide special attention to key clients
Maintain good rapport with, and takes leadership role in, appropriate professional associations, educational institutions, philanthropic organizations and community groups. Ensure that the property participates in relevant industry, trade and community events
Understand company objectives
Direct the control of costs and expenses in all areas
Implement and support programs to enhance product and service quality
Direct programs for training and development of the management employee staff so that all areas of the operation are supervised properly and are geared to perform to the highest level
Institute a program of regular inspections to see that standards are maintained
Maintain an atmosphere within the property that encourages an exchange of information and builds rapport between all employees
Assist in employee development and succession planning for all employees
Institute whatever safety measures are necessary to comply with appropriate Local and National regulations
Develop and implement procedures to improve operations
Responds to calls and questions from owners, guests, employees and departments.
Provides customer service to guests, owners, employees and departments.
Interview and hire staff
Manage the service recovery process to resolve guest complaints quickly
Control and approve hotel departmental labor and payroll
Conduct management performance reviews and personnel action plans for disciplinary actions and termination as required
Plan and administer monthly team meetings/training sessions
Adhere to all company procedures and regulations as well as standard operating procedures
Ensure staff's full compliance with AH and departmental operating controls, SOPs, procedures, and service standards
Be available to respond to any guest or employee emergencies
All other duties as assigned by the Area Director of Operations
SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITY
The GM must have the ability to establish and maintain effective working relationships, communicate effectively with staff and management, analyze and resolve problems, use independent judgment, and deal successfully with public. This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must have necessary skills to perform intermediate math and use computer software programs. Strong community relations with people and businesses.
Must present knowledge of the hospitality industry and operations. Possess knowledge of financial budgeting and forecasting, billing and purchasing, and employee relations. Must be able to effectively communicate to co-workers and owners / guests.
The GM must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodati
Management skills with the ability to manage change effectively
Demonstrates integrity and business ethics
Strong community relationship
Ability to conceptualize the mission
Provide leadership to position the property to achieve the mission and lead by example
Provide leadership to departments to achieve their goals and objectives
Communicate the goals and objectives and inspire employees to achieve those goals
Ability to inspire, train, and develop employees for promotion
Develop and implement a business plan with a proven ability to increase revenue
Financial budgeting and forecasting
Ability to deal effectively with employees, vendors, contractors, etc.
Ability to coordinate and cooperate with other departments.
Ability to access and accurately input information into a computer using a moderately complex computer system.
ORGANIZATIONAL RELATIONSHIPS
Positions directly reporting to this position (titles):
AssistantGeneralManager
Restaurant Manager
Executive Chef
Sales Coordinator
QUALIFICATION STANDARDS
EDUCATION
High School diploma or equivalent required.
4-year degree in hospitality, business management or related field preferred.
EXPERIENCE/ LICENSES OR CERTIFICATES
4-5 years prior guest service experience required.
3-4 years hotel experience at GM or Director level required.
The GeneralManager position is expected to normally keep a 5 day a week schedule, 40 hours per week can be expected, however it can be more or less depending on the business needs.
Averill Hospitality, offers part and full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, and company discounts in Whitefish, Montana's premier leisure and outdoor activity destination on the shores of Whitefish Lake.
Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
View all jobs at this company
$62k-98k yearly est. 60d+ ago
Assistant General Manager
Hardee's-Billings, Mt
Assistant general manager job in Billings, MT
Job Description
The AssistantGeneralManager (AGM) supports the GeneralManager (GM) in directing the daily operations of a Hardee's restaurant in support of the Brand Vision, Mission, and Promise while role modeling CKE's Core Values. The AGM assists in ensuring compliance with company standards in all areas of operations including product preparation and delivery, customer service, facilities maintenance, and financial accountability. This role accomplishes these objectives by assisting the GM in actively selecting, training, and coaching top talent to achieve key results in People, Customer, Sales and Profit.
ESSENTIAL FUNCTIONS
May perform any or all of the following duties:
Demonstrate CKE's Core Values while assisting the GM in building high performing employees when selecting, training, retaining, and recognizing top talent utilizing applicable tools and processes.
Executes the Performance Management process consistently to ensure employees are set up for success and held accountable.
Partners with the GM and Human Resources to ensure resolution to all employee relations activities and maintain compliance with federal, state, and local requirements.
Actively monitors, demonstrates, and provides training on, all job duties of each position for any shift throughout the restaurant, including customer service, food preparation, cleaning, and stocking.
Ensures proper supervision of restaurant through ongoing examination of station and customer activities.
Works assigned schedule to ensure that all day parts are being observed, i.e., breakfast, lunch, dinner, late night, and weekends.
Drives customer-focused culture by serving as a role model in resolving customer issues and partnering with the GM to train employees to meet or exceed customer service standards.
Coaches, drives excellence, and recognizes and assists the GM in holding all shifts accountable around core operational procedures using company systems.
Assists the GM in creating schedules and completing inventory orders. Completes these tasks when the GM is absent or on vacation.
Ensures that food safety standards are met through direct observation while running shifts or when present in the restaurant.
Partners with the GM to ensure that restaurant level plan and marketing initiatives are in place and being implemented.
Partners with the GM to analyze sales, labor, inventory, and controllables on a continual basis and takes specific corrective action to meet or achieve margin and sales growth targets.
Communicates effectively with all levels of internal and external contacts (i.e. team members, guests, vendors, visitors).
Takes the initiative, in addition to providing excellent customer service, to perform other duties, as needed, to keep the restaurant clean, safe, and operating efficiently.
POSITION QUALIFICATIONS/CORE COMPETENCIES
High school diploma /General Educational Development (GED) required, associate degree or higher preferred.
Minimum of one year experience in restaurant operations or equivalent combination of education and experience.
Proficient working knowledge of Microsoft Office applications.
Must be able to work a flexible schedule including days, nights, and weekends.
May be required to travel to other locations, e.g., assist in other restaurants, bank, meetings as business dictates.
Effective Communication- Consistently and effectively interacts with all members of the team; encourages open and honest communication throughout the restaurant.
Customer Focused- Recognizes the customer as the first priority and creates a culture that emphasizes high standards for service and exceeding the customers' expectations.
Developing Talent- Creates an environment in which people are challenged to grow and develop; keeps the crew engaged by encouraging and rewarding personal growth.
Execution Excellence- Strives to be “Best in Class” in running superior operations by analyzing costs to help ensure profitability of the restaurant. Ensures standards are upheld and procedures are followed at all times to achieve optimal results. Remains focused on the details to ensure the safety of the crew and provide a consistent customer experience.
Accountability- Holds team members and themself accountable for immediate and sustained improvement if performance standards are not met, utilizing company performance management tools.
WORK ENVIRONMENT
Fast paced environment working with kitchen equipment in tight quarters.
PHYSICAL DEMANDS
Requires constant movement in and around all areas of the restaurant.
Ability to stand/walk constantly and for extended periods of time.
Ability to reach overhead, bend, and stoop frequently and repetitively.
Ability to work in a warm environment near grills, ovens, and vats.
Able to lift 20 lbs. or more repetitively on a regular basis and up to 50 lbs. on occasion.
Work with various cleaning products
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$35k-50k yearly est. 19d ago
Guest Services Manager
Averill Hospitality Employment
Assistant general manager job in Whitefish, MT
Work in an amazing destination town surrounded by breathtaking mountains and spectacular lakes filled with year-round adventure! Enjoy world class mountain biking, hiking, fishing, ziplining, horseback riding, river rafting, water sports, world-class hiking, Glacier National Park, and more...
The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a FULL-TIME Guest Services Manager to work with our team.
PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:
The Guest Services Manager will oversee Bell Valet operations, Guest Transportation, in-house rental car program, and ski valet for the Lodge at Whitefish Lake and the Firebrand (as well as any future Hotels under Averill Hospitality in Whitefish).
MAIN DUTIES AND RESPONSIBILITIES:
Have a working knowledge of Valet, Bell Services, Transportation, and oversee Car Rental Program.
Oversee the delivery of four-Star Service by the Guest Services Department by implementing and enforcing service standards and SOPs.
Oversee the Shuttle Schedule including Airport Shuttles, Downtown Loop, Mountain Shuttles (Seasonal), and ensuring there are no conflicting shuttles between the Firebrand and The Lodge at Whitefish Lake. Assign drivers to Shuttles, including CDLs to trips requiring our larger vehicles and shuttles contracted through sales.
Develop and maintain a working relationship with Sales and fill out Group Transportation forms for contracted transportation/porterage to ensure appropriate staff receive gratuities.
Responsible for shuttle, rental, and house vehicle Maintenance.
Assisting and planning bag pulls/deliveries for Contracted Groups.
Shares MOD responsibilities for the hotel in the absence of the FOM and or Resort Manager as part of a structured rotation.
The individual should be instrumental in supporting good public, departmental, and employee relations.
Drive department revenue in all aspects of on-site and off-site offerings
Seek out, establish, and maintain good relationships with third-party transportation companies and providers of fleet maintenance negotiating advantageous business agreements
Oversee and implement Rental Car Program.
Implement strategies, set goals, and train Guest Service employees.
Regularly participate in the daily lobby refresher program.
Order and maintain Bell/Valet supplies.
Responsible for recruitment, will communicate with Front Office Manager, Resort Manager and HR regarding all open positions as well as the status of current applicants
Monitor and control staff performance via regular communication with the team as well as the annual performance review program
When requested or anticipated, provide information on Lodge, meeting functions, dining facilities, and local visitor and tourist attractions. If unable to provide the required assistance, seek out and refer to another resource and follow up for successful completion
Assist in ensuring guest and co-worker safety and security by reporting any suspicious or unusual behavior to Security and the Resort Manager
Implement new policies and procedures as needed
SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITY
Ability to communicate effectively verbally, in writing, and over the phone, with Staff, Senior Management team members, and Ownership.
Excellent leadership, interpersonal and problem-solving skills.
Ability and willingness to adhere to all Averill Hospitality policies and ensure departmental personnel compliance.
Ability and willingness to work with various office equipment and software systems.
Valid driver's license necessary to aid in shuttles and errands.
Must maintain a positive influence in the community and positive relations with area vendors.
Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, welcomes feedback, contributes to building a positive team environment, and prioritizes the team's success above own interests.
Quality - Meets productivity standards, completes work promptly, strives to increase productivity, works quickly and efficiently.
Guest Service - Responds promptly to guests' needs and takes ownership of the overall guest experience.
Professionalism - Respectably approaches others, reacts well under pressure, treats others with respect and consideration regardless of status or position, accepts responsibility for own actions, follows through on commitments.
Profitability - Makes a conscientious effort to help minimize waste of products, equipment, and supplies to increase the department's profitability and the entire property.
Leadership- responsible for leading Front Desk Agents daily to ensure the overall success of the team.
The Lodge at Whitefish Lake, part of Averill Hospitality, offers part and full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, and company discounts in Whitefish, Montana's premier leisure and outdoor activity destination on the shores of Whitefish Lake.
Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
View all jobs at this company
$34k-44k yearly est. 14d ago
Assistant General Manager - Residence Inn Bozeman Downtown
Level5 Hospitality
Assistant general manager job in Bozeman, MT
The AssistantGeneralManager will plan and oversee daily operations of the hotel to ensure goals and objectives are achieved. The AssistantGeneralManager's overall goals are to strive to exceed in all of our Level5 Hospitality pillars which include employee satisfaction, profitability, market share, guest satisfaction and quality assurance.
Supervisory Responsibilities:
Recruits, interviews, hires, and trains new hotel staff
Oversees the day-to-day operations and staffing of the hotel
Provides constructive and timely performance evaluations
Handles discipline and termination of employees as needed and in accordance with hotel policy
Duties/Responsibilities:
Plans and organizes daily activities related to operations of the hotel
Measures labor productivity by analyzing performance data, financial data, and activity reports
Develop, administer and control the hotel revenue and expense budgets
Coordinates with other support departments to ensure successful production operations
Determines labor needs to meet labor goals of hotel
Assists with budget preparation and manages budget for departments overseen
Assists with, or prepares and updates, organization's operations manual and policies
Performs other related duties as required
Required Skills/Abilities:
Excellent managerial and supervisory skills
Extensive knowledge of operations and production management
Ability to interpret financial data as needed to set production goals
Excellent organizational skills and attention to detail
Excellent written and verbal communication skills
Proficient in Microsoft Office Suite or similar software
Education and Experience:
Five years of related experience required
Physical Requirements:
Must be able to remain in a stationary position during shift.
Must be able to access and navigate the facility.
Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.
Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.
$36k-51k yearly est. Auto-Apply 8d ago
General Superintendent
Primech Recruiting
Assistant general manager job in Bozeman, MT
Job Description
General Superintendent - HVAC & Plumbing
Plumbing, Piping, & Sheet Metal
Commercial Construction
Bozeman, MT
Our client, a mechanical contractor with work across the great state of Montana, is seeking licensed plumbers of all levels for the following positions: Journeyman, Foreman, Superintendent, & General Superintendent. Projects include commercial work in Bozeman and Big Sky. This contractor has a healthy backlog of projects and offers annual reviews, merit increases based on performance, and yearly bonuses based on company profitability.
Requirements
Plumbers must be licensed and willing to transfer their license to Montana within 90 days of hire.
MUST HAVE a minimum 5 years of experience working as a superintendent over at least 1 of the following trades : sheet metal, plumbing, & piping installation.
Direct and manager field labor and proactively develop a safe and positive work environment
Ensures proper execution of Project specifications
Communicates with Project Manager & Field Operations Manager about required manpower to meet job schedule
Attends weekly safety, quality, planning, coordination, CAD, and other job meetings
Develops and maintains a good relationship with General Contractors
Ability & willingness to work NON-UNION
All jobs are permanent hire positions that offer full health, vision, dental & retirement benefits.
Correct industry experience but not exactly what you're looking for?
Apply anyway! I am a third-party recruiter who specializes in HVAC & Plumbing. I partner exclusively with top Mechanical, HVAC, & Plumbing Contractors and have positions nationwide.
$36k-53k yearly est. 22d ago
Assistant General Manager
Hardee's-Helena, Mt
Assistant general manager job in Helena, MT
Job Description
The AssistantGeneralManager (AGM) supports the GeneralManager (GM) in directing the daily operations of a Hardee's restaurant in support of the Brand Vision, Mission, and Promise while role modeling CKE's Core Values. The AGM assists in ensuring compliance with company standards in all areas of operations including product preparation and delivery, customer service, facilities maintenance, and financial accountability. This role accomplishes these objectives by assisting the GM in actively selecting, training, and coaching top talent to achieve key results in People, Customer, Sales and Profit.
ESSENTIAL FUNCTIONS
May perform any or all of the following duties:
Demonstrate CKE's Core Values while assisting the GM in building high performing employees when selecting, training, retaining, and recognizing top talent utilizing applicable tools and processes.
Executes the Performance Management process consistently to ensure employees are set up for success and held accountable.
Partners with the GM and Human Resources to ensure resolution to all employee relations activities and maintain compliance with federal, state, and local requirements.
Actively monitors, demonstrates, and provides training on, all job duties of each position for any shift throughout the restaurant, including customer service, food preparation, cleaning, and stocking.
Ensures proper supervision of restaurant through ongoing examination of station and customer activities.
Works assigned schedule to ensure that all day parts are being observed, i.e., breakfast, lunch, dinner, late night, and weekends.
Drives customer-focused culture by serving as a role model in resolving customer issues and partnering with the GM to train employees to meet or exceed customer service standards.
Coaches, drives excellence, and recognizes and assists the GM in holding all shifts accountable around core operational procedures using company systems.
Assists the GM in creating schedules and completing inventory orders. Completes these tasks when the GM is absent or on vacation.
Ensures that food safety standards are met through direct observation while running shifts or when present in the restaurant.
Partners with the GM to ensure that restaurant level plan and marketing initiatives are in place and being implemented.
Partners with the GM to analyze sales, labor, inventory, and controllables on a continual basis and takes specific corrective action to meet or achieve margin and sales growth targets.
Communicates effectively with all levels of internal and external contacts (i.e. team members, guests, vendors, visitors).
Takes the initiative, in addition to providing excellent customer service, to perform other duties, as needed, to keep the restaurant clean, safe, and operating efficiently.
POSITION QUALIFICATIONS/CORE COMPETENCIES
High school diploma /General Educational Development (GED) required, associate degree or higher preferred.
Minimum of one year experience in restaurant operations or equivalent combination of education and experience.
Proficient working knowledge of Microsoft Office applications.
Must be able to work a flexible schedule including days, nights, and weekends.
May be required to travel to other locations, e.g., assist in other restaurants, bank, meetings as business dictates.
Effective Communication- Consistently and effectively interacts with all members of the team; encourages open and honest communication throughout the restaurant.
Customer Focused- Recognizes the customer as the first priority and creates a culture that emphasizes high standards for service and exceeding the customers' expectations.
Developing Talent- Creates an environment in which people are challenged to grow and develop; keeps the crew engaged by encouraging and rewarding personal growth.
Execution Excellence- Strives to be “Best in Class” in running superior operations by analyzing costs to help ensure profitability of the restaurant. Ensures standards are upheld and procedures are followed at all times to achieve optimal results. Remains focused on the details to ensure the safety of the crew and provide a consistent customer experience.
Accountability- Holds team members and themself accountable for immediate and sustained improvement if performance standards are not met, utilizing company performance management tools.
WORK ENVIRONMENT
Fast paced environment working with kitchen equipment in tight quarters.
PHYSICAL DEMANDS
Requires constant movement in and around all areas of the restaurant.
Ability to stand/walk constantly and for extended periods of time.
Ability to reach overhead, bend, and stoop frequently and repetitively.
Ability to work in a warm environment near grills, ovens, and vats.
Able to lift 20 lbs. or more repetitively on a regular basis and up to 50 lbs. on occasion.
Work with various cleaning products
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$36k-51k yearly est. 19d ago
Noodles Assistant General Manager
Noodles Missoula
Assistant general manager job in Missoula, MT
Job Description
About You
You are an exceptional leader and know how to run a restaurant. You are passionate about making
a difference for our guests and our team members, every single day. You are a persuasive problem solver with a knack for managing a restaurant P&L. Do you find yourself regularly setting high standards and always strive to achieve them? You are a collaborative and dynamic leader with
enough charisma to go around. You are just what we're looking for.
About Noodles
We have four core values that guide every decision we make: We care about people, are passionate
about our food, take pride in what we do and love life! We provide opportunities to learn culinary
skills working with fresh food and the art of personal connection with our guests. Come join our
amazing team, make new friends, develop your career and have fun!
*Veterans and those with previous military experience are encouraged to apply!
Your Day in the Life
· Delegate responsibilities to your team of rock stars
· Manage with integrity, live the culture and beliefs of Noodles &Company
· Roll out company initiatives in your restaurant with full force
· Continually review restaurant operations to identify any issues, concerns and opportunities
· for improvement
· Surprise every guest with the experience and make them feel like family
· Give team members timely and actionable feedback on their performance
· Manage and motivate team members through positive and respectful leadership
· Strive to exceed company standards in food quality, food safety, and cleanliness
· Keep your restaurant staffed with outstanding Noodlers
· Recognize your team members for a job well-done
· Facilitate the Leadership Development Program, My Road Trip, with your team, identify and
· foster future leaders
· Make your restaurant better than it was the day before
· Manage restaurant P&L by tracking expenses vs. annual budget
What You Bring to the Team
· Minimum of three years restaurant/retail experience and two years of management
· experience
· Must be at least 18 years old
· Ability to handle sensitive information and situations with skill and discretion
· Ability to make guests smile uncontrollably
· Articulate
· Must thrive in a fast-paced environment
· Must have a strong work ethic and accountability
· Willingness and ability to work nights, weekends and holidays
· Ability to work necessary hours. We find that a typical work week for GMs is 47.5 hours. Our
· expectation is that you work additional hours as needed to ensure that your restaurant
· thrives
· Position may require walking, bending, twisting, reaching, stooping, kneeling, crouching,
· pushing, pulling or moving objects up to 55 pounds
· Certain other physical requirements may apply, as reasonably applicable in a standard
· kitchen/restaurant environment
$36k-52k yearly est. 30d ago
Taco John's FT Assistant General Manager (Main St.)
Pentex Restaurant Group
Assistant general manager job in Billings, MT
Taco John's ASSISTANTGENERALMANAGER Starts @ $18/hour Great FT Benefits - Health, Dental, and Vision insurance available. Taco John's is SEEKING AssistantGeneralManagers to join our Trustworthy, Ethical, Ambitious, Motivated (TEAM). We're pretty proud of the fact that we hire great people and that we're the only place in the world where you can find Potato Ole's. Status: Full-Time Shifts: Shifts can vary, open availability. Pentex Restaurant Group is the leading franchisee of Taco John's and are growing fast - come grow with us. We will provide you with all the training you need, and it is up to you to decide how far you take it. The possibilities are endless. Check out all our open positions at **************** and apply online.
Requirements:
Desire to gain real world business knowledge, learning to grow your career as a GeneralManager or more!
2 years of experience in a supervisory role with quick service restaurants
The Day-to-Day:
Role model our core values to create an environment where the team has fun
Lead and empower our team to deliver product and service excellence
Follow and take ownership for shift execution
Greet, take orders, and thank customers in the restaurant or drive thru while providing friendly customer service
Completing accurate transactions on the cash register
Prepare and store food ingredients
Maintain a clean and safe work and dining environment
Benefits:
Health, Dental, Vision Insurance
Monthly Bonus Opportunities
Competitive Pay
Paid Vacation
401(k) Eligibility with Employer Match
Employee Assistance Program
Employee Meal Discounts
Free Rapid! Paycards for Direct Deposit
Advancement and Training Opportunities
WE LIVE BY OUR VALUES - Integrity - Never cheat the guest. Never cheat the team; Humility - Own your results. Raise your hand, admit mistakes, ask for help; Excellence - Do the little things right. The STANDARD is the standard; Celebrate - Every win counts. Share Success. Pentex Restaurant Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.
$18 hourly 60d+ ago
FitLife Assistant General Manager
One and Only Fitness Consulting
Assistant general manager job in Great Falls, MT
Welcome to FitLife in Great Falls, MT! The AssistantGeneralManager is an exciting position that pays you to talk to people about fitness! This is a full-time position with competitive pay and commission. There's no limit to how much you can make! Daily, you will work with the membership team, have a primary focus on obtaining new leads, organize events to spread fitness into the community, and help create a positive environment for our members and staff!
You will be coached and have the tools to get you started, but at the end of the day you must be very good at getting things done.
So, who are we looking for?
Someone that is comfortable being outgoing, selling, and meeting new people.
Previous sales and customer experience is a plus!
Someone that gets excited about knocking things off a checklist.
Someone that races toward the finish line first.
You strive for growth and success.
Someone that enjoys an environment where they can be creative and think critically.
Benefits Of This Position:
Paid vacation, medical, dental and vision insurance
Paid commissions and bonuses based on meeting club performance goals
Complimentary club membership
Fun and Exciting Work Environment
Continuing Education and On The Job Training
Growth Potential
This is the perfect opportunity for someone that is looking to challenge themselves and jumpstart a career path in fitness, management, business, ownership, and more!
We look forward to getting to know you. Good luck!
$36k-51k yearly est. Auto-Apply 60d+ ago
Assistant General Manager
Hardee's-Great Falls, Mt
Assistant general manager job in Great Falls, MT
Job Description
The AssistantGeneralManager (AGM) supports the GeneralManager (GM) in directing the daily operations of a Hardee's restaurant in support of the Brand Vision, Mission, and Promise while role modeling CKE's Core Values. The AGM assists in ensuring compliance with company standards in all areas of operations including product preparation and delivery, customer service, facilities maintenance, and financial accountability. This role accomplishes these objectives by assisting the GM in actively selecting, training, and coaching top talent to achieve key results in People, Customer, Sales and Profit.
ESSENTIAL FUNCTIONS
May perform any or all of the following duties:
Demonstrate CKE's Core Values while assisting the GM in building high performing employees when selecting, training, retaining, and recognizing top talent utilizing applicable tools and processes.
Executes the Performance Management process consistently to ensure employees are set up for success and held accountable.
Partners with the GM and Human Resources to ensure resolution to all employee relations activities and maintain compliance with federal, state, and local requirements.
Actively monitors, demonstrates, and provides training on, all job duties of each position for any shift throughout the restaurant, including customer service, food preparation, cleaning, and stocking.
Ensures proper supervision of restaurant through ongoing examination of station and customer activities.
Works assigned schedule to ensure that all day parts are being observed, i.e., breakfast, lunch, dinner, late night, and weekends.
Drives customer-focused culture by serving as a role model in resolving customer issues and partnering with the GM to train employees to meet or exceed customer service standards.
Coaches, drives excellence, and recognizes and assists the GM in holding all shifts accountable around core operational procedures using company systems.
Assists the GM in creating schedules and completing inventory orders. Completes these tasks when the GM is absent or on vacation.
Ensures that food safety standards are met through direct observation while running shifts or when present in the restaurant.
Partners with the GM to ensure that restaurant level plan and marketing initiatives are in place and being implemented.
Partners with the GM to analyze sales, labor, inventory, and controllables on a continual basis and takes specific corrective action to meet or achieve margin and sales growth targets.
Communicates effectively with all levels of internal and external contacts (i.e. team members, guests, vendors, visitors).
Takes the initiative, in addition to providing excellent customer service, to perform other duties, as needed, to keep the restaurant clean, safe, and operating efficiently.
POSITION QUALIFICATIONS/CORE COMPETENCIES
High school diploma /General Educational Development (GED) required, associate degree or higher preferred.
Minimum of one year experience in restaurant operations or equivalent combination of education and experience.
Proficient working knowledge of Microsoft Office applications.
Must be able to work a flexible schedule including days, nights, and weekends.
May be required to travel to other locations, e.g., assist in other restaurants, bank, meetings as business dictates.
Effective Communication- Consistently and effectively interacts with all members of the team; encourages open and honest communication throughout the restaurant.
Customer Focused- Recognizes the customer as the first priority and creates a culture that emphasizes high standards for service and exceeding the customers' expectations.
Developing Talent- Creates an environment in which people are challenged to grow and develop; keeps the crew engaged by encouraging and rewarding personal growth.
Execution Excellence- Strives to be “Best in Class” in running superior operations by analyzing costs to help ensure profitability of the restaurant. Ensures standards are upheld and procedures are followed at all times to achieve optimal results. Remains focused on the details to ensure the safety of the crew and provide a consistent customer experience.
Accountability- Holds team members and themself accountable for immediate and sustained improvement if performance standards are not met, utilizing company performance management tools.
WORK ENVIRONMENT
Fast paced environment working with kitchen equipment in tight quarters.
PHYSICAL DEMANDS
Requires constant movement in and around all areas of the restaurant.
Ability to stand/walk constantly and for extended periods of time.
Ability to reach overhead, bend, and stoop frequently and repetitively.
Ability to work in a warm environment near grills, ovens, and vats.
Able to lift 20 lbs. or more repetitively on a regular basis and up to 50 lbs. on occasion.
Work with various cleaning products
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$36k-51k yearly est. 19d ago
General Manager - Mt Pleasant T/C
Gap 4.4
Assistant general manager job in Avon, MT
About the RoleAs the GeneralManager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the GeneralManager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.What You'll Do
Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
Drive profitable sales through forecasting and scheduling
Manages store budget for daily operations in support of the P&L
Builds highly productive teams through sourcing, selecting and developing people
Accountable for team performance through coaching and feedback.
Teaches and trains to build capabilities.
Leads the implementation and execution of all Standard Operating Procedures and initiatives
Creates an inclusive environment
Implements action plans to maximize efficiencies and productivity
Performs Service Leader duties
Represents the brand and understands the competitors
Promotes community involvement
Leverages OMNI to deliver a frictionless customer experience
Ensures all compliance standards are met
Who You Are
3-5 years of retail experience leading others
College degree or equivalent experience preferred
Demonstrated ability to deliver results
Ability to effectively communicate with customers and employees
College degree preferred
Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
Ability to travel as required
Business Acumen skills
Established time management skills
Strong planning and prioritization skills
$35k-61k yearly est. Auto-Apply 60d+ ago
Restaurant General Manager
Boyne Resorts 3.9
Assistant general manager job in Big Sky, MT
Our GeneralManagers are the driving force behind the guest and team member experience, personifying leadership with a passion for providing exceptional dining experiences for our guests, while leading a team of professionals. They are responsible for the operations of one of our unique outlets and will work closely with the leadership team to assure the best guest experience possible. This is a great opportunity to provide unforgettable service while working for one of the leading vacation destinations in the world!
Success Profile
Here are some of the top qualities that will help you be successful in this role:
* Driving
* Problem Solving
* Team Oriented
* Detail Oriented
* Enthusiastic
* Thorough
Responsibilities
Picture yourself being a GeneralManager at Big Sky Resort and having the opportunity to:
* Lead and assist leaders and team members with overall direction and team development, while promoting a fun work environment
* Assign areas of responsibility for each leader, communicate expectations and follow up on a regular basis during one-on-one conversations
* Facilitate daily line-ups with service teams using excellent communication skills
* Ensure service standards and food/beverage standards are maintained consistently
* Formulate plans to meet budgets and new initiatives
* Plan, execute and follow up with new company initiatives, including food/beverage specials and menu additions
* Utilize community involvement to build sales
* Verify all daily administration is carried out according to policy and standards
* Hold leadership meetings weekly with an agenda and time allotted for discussion
* Communicate effectively with the Leadership Team, peers and vendors, addressing concerns as needed
* Verify the Team Member Training Program and its effectiveness. Conduct New Team Member Orientations
* Interview and assist in the final selection of all team members, maintaining appropriate staffing par levels
* Follow established systems and processes for scheduling, staffing, pre shift meetings, inventory and other responsibilities to assure compliance with our brand standards
* Step in any and ALL roles within the dining operation during our busiest times
* Ensure dress code standards are 100% for all Leaders and Team Members
* Demonstrate your cleanliness standards by upholding team members to maintaining impeccable order and organization of the dining area
* Accept and provide direction and feedback, coaching regularly to support all team members
* Learn and follow our Boyne Standards and Boyne Basics to better serve our guests
Qualifications
Recipe for Success
* Have a minimum of 5 years' experience within Food and Beverage as a GeneralManager, Director or hotel environment
* High school diploma, or general equivalency diploma (GED) a plus, or an equivalent combination of education and experience; some college preferred
* Possess a passion for the hospitality and culinary industry
* Exceptional leadership and motivational skills, must be able to attract, train and retain the very best Managers and Team Members in the industry
* Exceptionally strong guest focus mentality, with the ability to provide an exceptional dining experience and hospitality for each guest
* Possess thorough understanding of all Dining Room and Kitchen systems and operations; must demonstrate the ability to run effective shifts in all aspects of the restaurant
* Exercise integrity in all areas of the restaurant operation.
* Ability to define, measure and attain stretch financial goals for the restaurant, with a focus on building year over year sales while balancing cost of sales, inventory and labor
* Be knowledgeable with POS systems and procedures
* Display a strong sense of urgency and responsibility while assuring consistent achievement of quality standards
* Show a high level of personal initiative, technical problem solving and a strong sense of duty
* Possess strong interpersonal and motivational skills, and the ability to effectively communicate and inspire staff
* Excel in an environment with varied tasks while staying cool under pressure
* Have an openness to work within established standards and procedures
* Strong working knowledge with Microsoft Office, Outlook, Word and Excel
* Be available to work early, mid-day and evening shifts, weekends and holidays
* Be able to lift at least 25 pounds
How to stand out
* Leadership experience in the skiing and outdoor industry is a plus
* Upscale multi-unit experience is a plus
* Submit a resume with your application
* Be ServSafe certified (Manager, Alcohol, Food Handler)
* Have proven prior experience and an enthusiastic willingness to learn
Additional information
Be a part of our full-time year-round team and enjoy these great benefits!
* 401k and Health benefits for you and your family
* Paid time off
* FREE Ski Pass, Scenic Lift Pass and Golf Pass for you, your spouse and dependents
* FREE Basecamp activities including zip line courses and discounted passes for spouse and dependents
* Steep discounts on Lodging rates for accommodation for friends and family (blackout dates apply)
* 25% -50% off Food & Beverage
* 30% off Retail discount at all outlets, gear and sponsor discounts, option to preorder items at cost+shipping
* Eligibility for manager housing, a short walk or free bus ride away from work
$41k-52k yearly est. 30d ago
District Manager
Victra 4.0
Assistant general manager job in Polson, MT
Are you a positive, upbeat, passionate, competitive person? Someone who is determined to thrive in a rapidly changing environment. If you understand that leading, training, and recruiting for your store locations will help to continually increase profits, we are looking for you! Victra is the largest Verizon premium retailer in the United States. As a District Manager for Victra, you will lead approximately 10-15 individual store locations while supervising your sales team and providing mentorship and direction when needed.
Compensation
Base Pay: $50,920 - $60,920
Pay rates include base pay in the above range, with the opportunity to earn a monthly District Manager bonus. The average #all-in pay is $85504 per year for this role.
What you'll be doing...
Along with aiming to meet and exceed sales quotas monthly, you have a high level of energy that will build sales momentum. Your teams will look to your ability to lead by example and demonstrate excellent listening skills and solid decision-making skills. The ability to work well in a team environment and having a deep understanding of the competitive landscape is what your team will seek to drive your stores to success.
You will also:
* Focus on the continuous recruitment, promotion, retention, and termination of store employees while monitoring and manage district wide staffing levels.
* Actively manage, train, coach, and supervise your Store Managers.
* Work collaboratively with your Regional Sales Director on the status, progress, and needs of their district.
* Ensure that location sales teams are always following policies and procedures of Victra.
* Provide and model extraordinary services to ensure customer satisfaction.
* Plan, identify, communicate, and delegate key responsibilities and practices to the store to ensure a smooth flow of operations within the district.
* Analyze district sales results and trends to achieve increases and maximize sales.
* Ensure each location maintains a high standard of merchandising, proper displays, and appearance.
* Responsible for inventory shrinkage and security of district locations.
* Collaborate with Store Managers on building excellent sales teams through identification of successful sales skills and behaviors.
* Direct and coordinate the activities of the store sales staff to accomplish sales, productivity, and profit goals.
* Clearly communicate objectives and priorities to Store Managers
* Regularly visit all stores in your district to inspire, train, and motivate employees.
* Personally audit each location under their control a minimum of one time per month
* Evaluate training effectiveness and provide performance feedback.
* Monitor and distribute inventory throughout your region.
* Facilitate the implementation of new policies and procedures throughout your district
* Communicate marketing and other operational needs to appropriate corporate departments.
* Schedule and monitor employee time to ensure that company goals are appropriately met.
* Other duties as assigned.
Here's what we can offer you in exchange for your world-class work:
* Paid Training
* Premium Health, Dental, and Vision Insurance
* Paid Maternity Leave
* 401K Match
* Tuition Reimbursement
* 50% off Verizon Service
* VNation Disaster Relief
* Referral Bonus
* Frequent Contests
* Career Advancement Opportunities
A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.
What we're looking for...
* High school diploma or GED
* High School diploma, College degree preferred
* 5-7 years of experience in Retail sales environment
* 4 years in a leadership/supervisory role
* At least 18 years of age
* Legally authorized to work in the United States
Physical Requirements
* Ability to lift up to 10 pounds.
* Ability to bend, squat and stretch for purposes of inventory and stocking.
* Requirement to stand for long periods of time in order to provide the best customer service. (Unless accommodations are required/requested for an employee under the ADA)
Travel Requirements
* 75% travel
Training Requirements
All new hires are required to attend and successfully complete a four day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply…
You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
$50.9k-60.9k yearly 60d+ ago
Assistant General Manager
Border Foods LLC 4.1
Assistant general manager job in Huntley, MT
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better.
As an AssistantManager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.
At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive.
The purpose of the AssistantManager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers with great food and a friendly experience.
What's in it for you?
-Flexible scheduling
-Top pay in the industry : Up to $30/hour with bonus potential
-Bonus program! AssistantGeneralManagers have the potential to make up to an extra $20,000 annually in bonus alone!
-Education programs, including GED and Tuition Reimbursement offerings
-Scholarship opportunities
-Medical/Dental/Vision benefits offered for all positions - even part-time!
-Free food!
-Vacation Time (Paid Time Off), Sick, and Holiday Pay
-Vacation Donation Program
-An incredible culture that encourages career growth and support
AssistantManager Core Values:
Accountability & Integrity:
Consistently demonstrates integrity in actions and expectations
Guides team members and Shift Leaders, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner
Scheduling and deploying the Team correctly monitors the performance of each Team Member and hold them accountable for standards and expectations.
Ensures a quality customer experience by driving fast and friendly service
Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes).
Ensure health and safety standards are met
Adheres to all local, state, and federal laws and guidelines.
Family & Teamwork:
Creates unity in the team by building cross functional relationships
Respond to Team Member questions and resolves employee issues in a timely manner.
Provide a restaurant that is a safe place for team members to work and customers to visit
Able to navigate challenging situations and provide appropriate guidance
Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences
Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution.
Instills a recognition culture that creates a positive work environment
Excellence:
Strategic planner creates short term and long-term strategies for restaurant success
Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments
Sourcing, hiring, and developing excellent Team Members
Conducting New Hire orientation and developing the training plan for each new hire
Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements.
Demonstrates efficient labor control, inventory control, and waste management.
Empowerment:
Builds the capabilities of their team
Provides learning and development opportunities for all Team Members.
Offers guidance to Team Members
Consistently demonstrates active and timely coaching capabilities.
Bringing others along, operationally, through use of tools.
Required or Preferred Experience:
Minimum of one years restaurant or retail experience, or combined experience and education.
Experience with sales building, P&L statements, recruiting, and training.
Proven track record of successful hiring and retention.
Required when needed, the ability to work early morning, evenings, late night, weekends, and some holidays. Schedule demands may change.
ServeSafe Certified
Must be at least 18 years of age.
Valid Driver's license and vehicle insurance.
High school diploma or equivalent.
Physical Demands:
The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.
The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.
“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”
$14 per hour - $35 per hour
PandoLogic. Category:Executive, Keywords:AssistantGeneralManager, Location:Huntley, MT-59037