Store Manager - #223 - Training Associate
Assistant general manager job in Baden, PA
Additional Job Info:
Starting wage dependent on experience
We like to think of the folks working inside any Sheetz store as one big, FUN team. Each of them needs a fearless leader to show ‘em the way… and that's where YOU come in!
Being a store manager isn't just about hosting weekly management meetings and ensuring stores are staffed, though those ARE some big parts of the job! Even more importantly, this role takes the lead on creating an upbeat, positive work environment for their work fam that ALWAYZ puts our customers first!
If you are a positive go-getter who's self-motivated, dependable and able to catch on to our high-energy hustle… this role might be PERFECT for you!
Know what else is PERFECT about this job? The perkz and benefitz! We proud to offer quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts!
Think you got what it takes? Here's more deetz:
Responsibilities:
The primary responsibilities of the Store Manager position include but are not limited to:
Lead the team on creating a ‘Customer First' culture in the store
Hold weekly management team meetings and monthly store meetings to encourage people to speak-up, give feedback and follow-up
Keep store positions filled with fully trained management and Team Members
Keep an eye on work fam compliance with Sheetz policies, procedures and programs
Achieve BIG profitability goalz through monitoring and analyzing business processes and results
Measure work fam performance against mission critical goals
Develop a bond with the local community to establish positive relationships, development and store success
Jump in as a leader for special programs or assignments, as needed
Qualifications:
Education:
High School Diploma or equivalent required
2-year degree in business related field preferred
Successful completion of certification testing as needed
Experience:
3 years' experience supervising others preferred
3 years' experience supervising others in a fast food, restaurant, retail or convenience operation preferred
Skills include but are not limited to:
Strong leadership and managerial skills
Excellent interpersonal skills
Strong team building skills
Strong communication skills, including the ability to communicate verbally to both large and small groups of employees
Strong analytical skills
Display a strong understanding and commitment to Sheetz Corporate Mission, Vision and Total Customer Focus
Ethical, honest, trustworthy, respectful
Accommodations:
Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
Auto-ApplyGeneral Manager
Assistant general manager job in Pittsburgh, PA
General Manager - Industrial Services, Maintenance & Repair
Full-Time
Pittsburgh, PA
Compensation DOE: Up to $200K
Industrial manufacturer and services company to locate a General Manager for their services and machining side of the business, tied to manufacturing services.
This role supports the mission of quality field repair and maintenance services, parts manufacturing including original equipment manufacturer (OEM) parts, and equipment component rebuild, refurbishment, and repairs. The organization supports several areas in industrial services arena, including but not limited to: recycling equipment, oil & gas refurbishment, mining and large crane break down and repair.
General Manager Specific Responsibilities:
Manage daily field service operations including job scheduling and dispatching, and project price quoting and resource planning.
Will oversee manufacturing activities, including welding, fabrication, machining, and component rebuild and assembly departments.
Strategic growth plan development to expand field service offering, industries served, and the required resource staffing plan to support.
Leadership of sales organization including implementation of SRM tool for pipeline management, performance measurement criteria and sales compensation plans to drive growth.
Design, develop, and implement goals and monitor key performance indicators (KPIs).
Refine and promote a robust safety culture and supporting processes and ensure compliance with safety regulations, and cost management to achieve financial targets.
Establish an organizational culture of continuous improvement, innovation, and accountability with a growth and execution mindset.
Build and maintain strong relationships with customers, suppliers and other subsidiaries.
General Manager Qualifications:
Bachelor's degree in engineering, Business Administration or related.
15 years' experience in service and industrial manufacturing operations, with at least 5 years in a senior leadership capacity.
Proven track record of business growth, cross-functional teams management and operational excellence.
Proficiency in operational software and systems; experience with ERP and CRM systems in a plus.
Position is located an hour an half northeast of Pittsburgh, PA. This will be a hybrid model where 4 days onsite and one day at home. Company will support relocation efforts for qualified candidates willing to relocate. Bonus opportunity up to 50%.
Send resume to Dan Witters.
Career Transitions (A Morales Group Company): Find Your Dream Job or Hire the Best Talent
Career Transitions, a Morales Group Company is a leading recruiting agency that specializes in helping employers find their next critical hire and job seekers find their dream job. Our team of experienced recruiters are dedicated to finding you the perfect match for your open position or helping you find the right job for your skills and interests. We offer a variety of services, including:
Recruitment: We match talent with open jobs.
Contract staffing: We place technical and exempt professionals in temporary or contract assignments that can become full-time positions.
Outplacement: We provide terminated or laid off employees with tools to be competitive in the job market.
Career management: We help you develop your career and reach your goals to be the next leader.
Career Transitions is committed to providing you with a high-quality talent acquisition experience. Our diverse candidate database and extensive recruiting experience reflects our commitment to match qualified candidates to employers' open positions. We work diligently to ensure that you receive efficient and effective services. We specialize in connecting employers with qualified technical and exempt professionals in many fields, ranging from accounting and finance to engineering and technology, and human resources to sales and marketing.
We are support equal opportunity employers who provide support for veterans and people with disabilities. Choose Career Transitions contingency, retained, or contract talent acquisition services to find your next hire or dream job.
Visit our website today to learn more about how we can help you.
#cthejb #operations #lead
District Manager
Assistant general manager job in Pittsburgh, PA
Plan and lead the activities of all stores within the assigned area of operation, including full profit and loss responsibility, while acting within the scope of company objectives and policies to accomplish divisional and regional goals.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Lead store teams by ensuring:
A culture that fosters Dollar General's mission and values.
Fair administration of human resources policies & practices.
Superior customer service through fun, friendly stores.
Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes.
All tools are effectively utilized in each store and market resulting in superior inventory presentation and management.
Effective planning & execution of company objectives.
Maximization of performance & productivity through a commitment to sensible store scheduling.
Total development of human capital through proactive recruitment, selection and education of employees and customers.
Protection of company assets through loss prevention and expense efficiencies.
Identify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.).
Consistent and effective communication of divisional and regional priorities to store teams.
Qualifications
KNOWLEDGE and SKILLS:
Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of Dollar General's mission and values.
Demonstrated record of achieving performance goals and objectives.
Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory.
Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and defining and communicating clear expectations.
Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability.
Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations.
Demonstrated ability to effectively work in collaboration with team to achieve objectives in a participative management style.
WORK EXPERIENCE and/or EDUCATION:
Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility.
Bachelor's degree preferred.
“Big-box” retail management and/or equivalent education and experience combination will be considered.
COMPETENCIES:
Drives results by identifying opportunities to improve performance.
Works efficiently by planning and organizing work to achieve goals and objectives.
Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction.
Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives.
Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential.
Communicates effectively by providing clear and timely communication and demonstrating effective listening skills.
Demonstrates adaptability by adjusting to changing business priorities.
Store Manager
Assistant general manager job in Pittsburgh, PA
We're seeking a Store Manager to join our team to lead associates, assist customers, and drive store sales. Responsibilities include, but are not limited to, the following:
· Manage and oversee all aspects of business operations to maximize sales and profitability
· Oversee and delegate all store activities to ensure smooth daily operations
· Lead, train, and develop store associates to foster a culture of growth
· Provide every customer with a positive and enjoyable shopping experience
· Safeguard the company's assets
· Build strong relationships with the community by actively engaging in outreach and partnerships
· Ensure full compliance with applicable laws and regulations, while enforcing company policies and procedures
· Implement operational and merchandising direction that is communicated from our corporate headquarters
Skills and Experience:
· High school diploma or equivalent is preferred
· Ability to focus on results and build strong relationships with team members is required
· Excellent communication skills are required
· Retail management experience is preferred
· Ability to regularly lift up to 40 lbs. (occasionally 55 lbs.) from floor level to above shoulder height is required
· Ability to handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
· Employee Assistance Program
· Retirement plans
· Educational Assistance
· And much more!
Family Dollar is an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at the discretion of Family Dollar. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Family Dollar is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Full time
7627 Penn Ave,Pittsburgh, Pennsylvania 15221-2113
23675
Family Dollar
We are required to obtain specialized licenses for those of our stores that sell alcohol and/or tobacco. As a manager, you may be required by the local jurisdiction where a store is situated to provide certain detailed background information necessary to obtain a license to sell alcoholic beverages / tobacco products. Failure to comply and/or qualify for such license can lead to demotion or separation of employment.
Assistant Store Manager
Assistant general manager job in Pittsburgh, PA
Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.
Get great perks.
Full-time hours, generous paid time off, career development program and weekly pay
Bonus plan eligible
Compensation is based on qualifications and experience
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
Develop team to deliver results through coaching, training, and role playing
Attain sales and services goals, profit margin and execution of store operations
Establish business cadence for sales readiness
Provide direction daily for merchandising opportunities within the store
Assist with delegating operational tasks in partnership with the GM
Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
Champion company initiatives, being adaptable and flexible to change and responsibilities
Essential skills and experience:
2+ years managing a sales team in a retail or services industry
Experience managing and coaching a team in a customer-centric, solutions-based environment
Must be able to engage and speak to customers and understand their needs
Strong communication, organization, planning and adaptive to changing business priorities
Review results against business goals and strategies and deliver plans for growth and improvement
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to work cooperatively in a high paced and sometimes stressful environment
Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
Preferred skills and experience:
Experience using financial metrics to track sales progress to drive profitable sales and margins
Ability to network and engage with the community
Staples does not sponsor applicants for work visas for this position.
#MGT
#LI-MC1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplyVice President & General Manager
Assistant general manager job in Pittsburgh, PA
Job DescriptionSalary:
NexGen Design Systems, Inc., a trusted producer of high-performance architectural metal panel systems, is seeking an experienced and strategic Vice President/General Manager to lead and grow our business unit.
For over 60 years, our family-owned company has been fabricating metal panels and sheet metal with a reputation for quality, trust, and innovation. As VP/GM, you will own and manage the income statement for NexGen, oversee sales, operations, and customer satisfaction, and drive both top-line growth and operational excellence. This is an opportunity to run a business within a business with the support and resources of a larger organization.
What Youll Do:
Provide strong leadership across sales, design, estimating, and production teams.
Own the customer experiencefrom sales through operations to project close-out.
Drive revenue growth and improve profitability by optimizing processes and efficiencies.
Collaborate closely with production and estimating to ensure accurate, high-quality work.
Oversee bids, proposals, job preparation, and project handoffs.
Mentor, coach, and develop staff while fostering a collaborative, customer-focused culture.
Lead P&L management, invoicing, reporting, and financial performance accountability.
Stay ahead of industry trends in architectural metals and building enclosure systems.
What Were Looking For:
Bachelors degree in Business, Construction Management, Engineering, or Architecture.
10+ years of progressive leadership experience in construction, building enclosure, roofing, or architectural metals.
Proven ability to manage P&L, drive growth, and deliver profitability.
Strong knowledge of architectural panel systems, fabrication, and installation processes.
Ability to read and interpret architectural drawings and bid documents.
Experience leading multi-functional teams (sales, estimating, operations, production).
Tech-savvy with Microsoft Office and industry tools (AutoCAD, Revit, Sage, etc.).
Excellent communication, problem-solving, and relationship-building skills.
Benefits and Compensation:
Competitive executive-level compensation aligned with experience and qualifications
Profit Improvement Incentive
15 Days of Paid Time Off and 7 paid Company holidays
Health, Dental, and Vision Insurance
Company-paid life insurance
401(k) with company match
Short and Long-Term Disability Insurance options
Health Savings Account with company contribution
Employee Assistance Program (EAP)
F&B Outlets Manager at Braddock's Rebellion / Renaissance Pittsburgh Hotel
Assistant general manager job in Pittsburgh, PA
Why us?
When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us show you how it's done.
Enliven your senses by joining forces with this top-notch team. Take pride in providing fresh, local ingredients and inspired menu choices to our local and travelling guests in our Braddock's Rebellion Restaurant, StreetSide bar, Event Space and In-Room Dining. There are many moving pieces to the operation. With a passion for food, interaction and teamwork you could be the perfect fit. Could this be where you belong?
At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.
Job Overview
Plan and manage the restaurant, room service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and daily operations of the restaurant and room service and may manage a lounge or quiet bar. Recommends promotional ideas and controls the budgets for the various areas.
Responsibilities
Manage the associates in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
Implement company programs (IHC/franchise) and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market.
Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
Qualifications
Education/Formal Training
More than two years of post high school education.
Experience
Two to three full years of full employment in a related position with this company or other organization(s).
Knowledge/Skills
Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.
Supervision/management communication skills are required.
Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations.
Ability to make occasional decisions which are generally guided by established policy and procedures.
Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors.
Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules.
Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs.
Must have knowledge of chemicals/agents for training purposes.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs.
Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies. No kneeling required.
Mobility -95% of shift covering all areas of outlets supervising.
Continuous standing to assist at hostess station -minimal stationary standing.
Climbing stairs -varies by location.
No driving required.
Environment
Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen
Benefits
The Perks: Fully Loaded
Medical, Dental, & Vision Insurance
401(k) with 100% Employer Match
Paid Vacation and Sick Time
Complimentary Employee Meals
Hotel Discounts (Both Marriott and Sage Portfolios)
Eligible for Referral Bonuses
Incentive Programs
Cell Phone Discounts
Auto-ApplyHotel Manager
Assistant general manager job in Pittsburgh, PA
Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.
What Is In It For You:
Competitive salary and flexible benefit plans
Opportunity for commissions
Employee rates at Luxe Accor properties in North and Central America
Learning programs through our Academies
Opportunity to develop your talent and grow within our property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities like Planet21 and Employee Wellbeing initiatives
Job Description
What You Will Be Doing:
Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Spa & Health Club, Food & Beverage, and Culinary)
Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists
Ensure a level of passion for guest service in our Heartists that achieves the #1 Guest Service spot in the North & Central America.
Direct operational needs to ensure compliance with the hotel's Annual Budget and 5 Year Strategic Plan
Provide coaching; leadership development; and goal setting with hotel department heads
Assist in the preparation of the annual Operations Budget/Plan and achieve the profit objectives therein
Ensure that monthly financial outlooks for Rooms, Food & Beverage and Spa are accurately achieved
Play a lead role in yield management for Rooms, Food & Beverage and Spa
Be a key player in redevelopment and capital projects from an operations viewpoint
Ensure the implementation and delivery of all Fairmont Standards
Handle all guest concerns and ensure effective follow up thereof
Assist in Labor Management and the maintenance of productivity levels
Follow up on all guest comments, responding to any guest complaints or requests
Approve with the Director of Finance, all contracts (i.e. cleaning, maintenance & repair, telephones, etc.)
Provide active leadership role in the culture of Health and Safety and accident prevention
Act as hotel champion and culture leader in hotel committees
Oversee services rendered to The Residences (condo board association).
Function as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team
Play a key role and lead change management for Rooms and Food & Beverage initiatives
Assume the responsibilities of the General Manager in his/her absence
Qualifications
Your Skills and Qualifications:
Operations management with extensive experience in Rooms, Food & Beverage management and Spa operations experience
Clear knowledge of budget planning & execution
Post secondary diploma/degree in hospitality an asset
Proven record to coordinate multiple departments to make gains towards targeted VOG, GOP, EES and Health & Safety results
Exceptional interpersonal and guest relations skills
Proven team-leader with outstanding motivational skills and coaching ability
Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions
Comfortable working evenings, weekends, holidays and various schedules
Additional Information
Physical Aspects of Position (include but are not limited to):
Constant walking and standing during shift
May occasionally exert up to 25 pounds lift, carry, push, or pull objects
Visa Requirements: Must have proof of valid U.S. work authorization.
Our Commitment to Diversity & Inclusion
Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Manager, Guest Experience | Full-Time | PPG Paints Arena
Assistant general manager job in Pittsburgh, PA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Manager, Guest Services is responsible for overseeing all guest-facing operations at PPG Paints Arena. This role ensures that every guest receives a safe, welcoming, and memorable experience from arrival to departure. The manager leads a team of front of house staff, and guest service representatives, and collaborates closely with security, operations, and event production teams.
This role pays an annual salary of $52,000-$62,000 and is bonus eligible
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until December 31, 2025.
Responsibilities
Essential Duties and Responsibilities include the following: Other duties may be assigned.
Guest Experience:
Lead and manage guest services teams to deliver exceptional customer service
Resolve guest inquiries, complaints, and special requests with professionalism and urgency
Ensure ADA compliance and accessibility accommodations are properly implemented
Monitor guest satisfaction and implement continuous improvement strategies
Oversee lost and found operations and guest feedback systems
Front of House Operations:
Supervise entry gates, ticket scanning, and crowd flow during ingress and egress
Maintain cleanliness, safety, and visual standards of lobbies, concourses, and seating areas
Coordinate with custodial, security, and event operations for seamless execution
Manage signage, wayfinding, and public information displays
Enforce emergency procedures and support incident response protocols
Manage uniform inventory, distribution, and appearance standards for all front-of-house staff
Team Leadership
Recruit, train, and supervise front-of-house staff including supervisors, ushers, greeters, ticket takers, and guest service reps
Develop staffing plans and schedules for events of varying scale
Conduct pre-event briefings and post-event evaluations
Foster a culture of hospitality, accountability, and teamwork
Design and manage staff incentive programs to boost performance, morale, and guest satisfaction
Administrative & Compliance
Document and report guest incidents and accidents occurring in public areas
Coordinate with risk management and legal teams to file and track insurance claims related to guest incidents
Ensure timely and accurate submission of incident reports and supporting documentation
Maintain confidentiality and compliance with internal policies and external regulations
Qualifications
Qualifications
Bachelor's degree in Hospitality, Event Management, or related field (preferred)
3-5+ years of experience in guest services or front-of-house management in a large venue
Strong leadership and interpersonal skills
Excellent oral and written communication skills, with the ability to interact effectively with guests, staff and stakeholders
Familiarity with ticketing systems and crowd management tools
Ability to work evenings, weekends, and holidays based on event schedule
Desired Traits
Passion for live events and guest satisfaction
Calm under pressure and quick-thinking in dynamic environments
Detail-oriented with strong organizational skills
Collaborative and proactive leadership style
Work Environment
Fast-paced, high-volume arena setting
Requires standing and walking for extended periods
Exposure to loud environments, large crowds, and variable weather conditions
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical requirements include the ability to operate a keyboard and move around the facility.
Must be able to hear and speak to use two-way radio and telephone.
This position is not substantially exposed to adverse conditions.
May be exposed to high levels of noise.
Computer
To perform this job successfully, an individual should have knowledge of Microsoft Office Software, as well as working knowledge of payroll and timekeeping systems.
Certifications, Licenses, Registrations
No certifications are required
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyAssistant General Manager Thirsty for Growth!
Assistant general manager job in Pittsburgh, PA
Ready to Blend Your Passion with Growth? Join Us as an Assistant General Manager!
Hey future leader! If you've been feeling like you've hit a ceiling and crave more, MilkShake Factory is calling your name. We're a family-owned business with a passion for creating sweet experiences, and we're looking for driven leaders who are ready to grow into General Managers and beyond. With 10 locations in Pittsburgh and a national presence on the rise, the sky's the limit for your career with us!
Why Join MilkShake Factory?
Great Pay for Great Work: Your hard work deserves recognition, and we make sure it shows in your paycheck.
Flexibility for Your Life: Need balance? We get it! Flexible scheduling makes sure you've got time for work
and
play.
Take That Much-Needed Break: With 13 days of paid time off, you'll have plenty of time to recharge.
Unlimited Growth Potential: Dreaming of becoming a General Manager? We've got a clear path to help you get there-your success is our priority!
Team-First Vibes: We're all about people, and that starts with a collaborative, supportive environment where every team member shines.
Comprehensive Benefits: Medical, dental, vision, 401(k) with match, pet insurance-we've got you and your loved ones covered.
Lead with Confidence: You'll run the show at your location, but you're never alone-we'll be there to back you up every step of the way.
Guest-Centered Service: Delivering an exceptional guest experience is at the heart of what we do. We're all about those memorable moments that keep people coming back for more.
Who Fits Right In?
Natural Leaders: If you love inspiring your team and keeping things positive, this is your jam.
Growth-Minded Go-Getters: You've got your sights set on growth, and we're here to help you reach it.
Future General Managers: If you're hungry for that next step, we'll help you make it happen.
Clear Communicators: You know how to connect with your team and keep things running smoothly.
Mentor Material: You're passionate about helping others grow, just like we are.
Ready to Shake Things Up?
Hit that apply button, and let's make your next career move the most exciting one yet. We can't wait to see how you grow with us at MilkShake Factory!
Assistant General Manager
Assistant general manager job in Pittsburgh, PA
Midwest Shooting Center™ (************************************* is the premier indoor shooting range and retail brand in the firearms industry. Boasting 8 locations either open or under development, Midwest Shooting Center™ is a brand that consumers are flocking to for retail product, firearms training, and community. Driven by our core values of teamwork, adaptability, and ownership; the culture at Midwest Shooting Center is unique and drives best-in-class employee retention through transparency, excellent employee/employer relationships, and shared mission. The path that Midwest Shooting Center is on is a special one, and we believe in growing the business together with our employees is non-negotiable. We are currently seeking talented individuals to grow with us as we continue to aggressively grow our brand.
Assistant General Manager Responsibilities:
Proactively direct range and retail associate operations in the facility.
Adhere to all of Midwest Shooting Center Core Values (Adaptability, Ownership, and Teamwork) at all times.
Demonstrate a strong desire to achieve excellence in business operations.
Demonstrate initiative and determination in the attainment of facility goals and objectives.
Ensure all top-down communication is properly relayed and reinforced with the associate staff.
Promote and coordinate progressive professional development of facility staff
Ensure associates achieve and retain currency on required work center training and educational certifications.
Create and implement effective staff schedule, ensuring adequate work center coverage.
Ensure comprehensive safety standards are met for the facility and that safety is the foremost driving factor in daily operations; safety is paramount and will not become compromised.
Ensure the facility maintains the standards of its NSSF 5-Star Rating.
Clearly communicate, implement, and enforce all store policies and procedures.
Proactively manage the range and retail associate hiring pipeline to stay ahead of human resource requirements.
Ensure all compliance standards maintained with the ATF, OSHA, and EPA.
Ensure that a high-level of professionalism and customer service is maintained.
Render quarterly evaluations to retail and associate staff members.
Provide weekly tactical briefing to the General Manager of operational metrics, trends, opportunities, and friction points.
Effectively communicate observations, ideas, and recommendations designed to improve MSC operations.
Assistant General Manager Requirements:
Strong leadership.
Excellent communication.
Highly organized.
Strong work ethic.
Great interpersonal skills.
Meticulous attention to detail.
Computer competencies.
Entrepreneurial spirit.
Education and Experience Requirements:
High School Diploma or equivalent.
At least (2) years of successful management experience.
University, Vocational, or Military leadership training and experience is a plus.
Pay Type:
Salary Base Pay Per Year: $50,000
An annual bonus opportunity based on achieving location forecast.
Additional Employee Benefits:
Free membership.
Free range time.
Free semi-private training.
Discounts on retail products.
Dealer discounts.
Medical, Dental, Vision available.
Fast-paced growth.
Simple IRA Match.
Weekly and Monthly Employee Incentive Programs.
Employee Development Program.
Assistant General Manager - 251
Assistant general manager job in North Huntingdon, PA
Are you considering a career in automotive? Transfer your management and sales experience to an industry that will really get your career moving! Premium Velocity Auto/Jiffy Lube (PVA) is hiring now!
We are seeking an Assistant General Manager with prior Retail Service Management experience (Automotive, Fast Food, Retail Sales, etc.) to assist the General Manager in the day-to-day business operations to ensure the overall success of the people, processes, and results of the store. This is a great career opportunity for a hands-on problem solver with the ability to exceed sales expectations, deliver world class customer service, and motivate and mentor employees in a fast-paced environment.
Benefits:
Competitive starting salary with additional monthly compensation payouts (hourly pay + a monthly bonus potential up to $750 based on meeting KPIs)
Career paths that offer limitless growth opportunities.
Bonus structure for training your staff; you grow as your team develops!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, travel assistance, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Employer/Employee Funded Medical Plans, Prescription Drug Coverage, Telemedicine, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
* Full-time employees
See full below!
Job Summary:
The Assistant General Manager (AGM) assists the General Manager in the day-to-day business operations to ensure the overall success of the people, processes, and results of the store. They participate in daily store functions, supervise and train staff members, and perform all in-store jobs as needed. In addition, the AGM implements operations to generate additional sales and achieve established KPI's.
Job Description:
Open and/or close the store, ensure store maintenance through staff and vendors, and manage cash and credit card activities.
Make inventory orders, receive, and record all inventory activities on the store POS.
Participate in the hiring and onboarding of staff, train on the job and promote timely completion of training modules, manage staff schedule, and report corrective actions.
Follow J Team Service Standards (JTSS) while supervising lube center and performing lube services along with your technicians.
Ensure a positive guest experience by addressing customer needs and concerns.
Enforce adherence to company policies and procedures, as well as Environmental, Health & Safety (EG & S) compliance.
Manage all store operations in the absence of the General Manager.
Requirements:
Valid Driver's License required.
1 year of retail management experience
Ability to perform the responsibilities of the job.
Basic mathematical ability (adding, subtracting, and percentages)
Ability to communicate in English (written or orally)
Efficiently use the internet, computers, and complete documents on tracking forms
Able to stand for an extended period.
Ability to (occasionally) lift over 50 pounds.
Ability to bend, stoop, reach, crawl, and climb stairs.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Excellent customer service and communication skills.
Attention to detail, dependability, and professional demeanor.
Proven leader with an interest in the professional development of their team.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes
Performance-based monthly bonus structure
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
General Manager
Assistant general manager job in Pittsburgh, PA
Reports To: Director of Operations Supervises: Subcontractors and employees in designated ARs General Purpose of Position: As part of the management team, a General Manager works directly with the DOO to ensure the day-to-day management and operations expectations of the clients are being met. The General Manager helps with implementing strategies to improve efficiency and accuracy amongst all processes and procedures within the business in an effort to increase profitability. A General Manager is a leader and must have the ability to make informed decisions, solve problems in a critical and diligent manner, and effectively manage a designated area.
Responsibilities/Duties:
Responsible for ensuring the highest level of efficiency and organization amongst all processes and procedures.
Assists with orientation, training, coaching, and developing staff members to understand and execute operational expectations.
Responsible for ensuring all processes and procedures within the aera are being completed to company standards.
Responsible for the execution and organization of all paperwork relating to operations and procedures.
Oversees compliance of all app usage with established company policies and standards.
Maintains PFS vehicles to company standards.
Communicates with the clients, call center and accounts to establish workflow expectations within the area.
Upholds department goals, cleanliness, organization, and inventory management.
Provides support to employees when scheduling conflicts arise.
Keeps the DOO well informed of activities and significant issues.
Skills:
Ability to develop and train workforce, build relationships, utilize skills of workforce most appropriately.
Ability to provide outstanding customer service.
Ability to manage area operations effectively and efficiently.
Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to staff members.
Ability to operate all equipment necessary to perform the job.
Requirements:
Available to work a full-time schedule including nights, weekends, and holidays.
Must have at least 3 years of high volume operations manager experience.
Availability to work the hours necessary in order to services the client's sites to the contract.
Benefits:
* Salary Range: $67,000.00 - $73,000.00 per year
* Paid holidays and vacation time
* Health Benefits Package
* Ancillary benefits-Life insurance, Long Term Disability, FSA, and Dependent Spending care
* 401K
* Opportunity for growth
Assistant General Manager
Assistant general manager job in Tarentum, PA
Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you'll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you'll be leading a store team from developing the best sales specialists and driving sales targets to financials and store merchandising. You'll be the one creating an outstanding in-store experience that will make customers feel good about our brand and solutions-and help them to choose our wireless products and services.
Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today!
We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration
On a typical day, you will take care of your guests and confirm that your coworkers have what they need. You will lead by example on the sales floor. Your interactions with customers will show your coworkers how it's done. You will coach them one on one and motivate them to reach the next level of performance. You will also be responsible for some daily operational tasks and will lead your team when the General Manager is away.
* Leading your team by resolving customer issues and assisting with customer transactions.
* Taking direction from store leader on day-to-day operations.
* Setting and sharing daily/weekly/monthly goals with sales teams.
* Providing your team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic.
* Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments.
* Running store operations - analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.
* Monitoring inventory by restocking shelves with product, maintaining device security, and managing the cleanliness of the store.
* Leading store merchandising and planogram compliance in accordance with company expectations.
* Completing store opening and closing activities.
* Collective responsibility on attaining store targets daily/weekly/monthly.
Here is what we can offer you in exchange for your world-class work:
* Paid Training
* Premium Health, Dental, and Vision Insurance
* Paid Maternity Leave
* 401K Match
* Tuition Reimbursement
* 50% off Verizon Service
* VNation Disaster Relief
* Referral Bonus
* Frequent Contests
* Career Advancement Opportunities
* A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.
From a fun work environment to an inclusive culture to amazing benefits, VNation is all about being part of a team that invests in you. Click here to learn more!
Compensation:
We are proud that our Assistant General Managers make a national average annual salary of $43,000 to $67,000, combining a base hourly rate of $13.50 plus uncapped commission.
What we are looking for...
You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You're open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you've succeeded when your team is delivering.
You will need to have:
* Background in customer service within the retail, restaurant, or wireless industry preferred
* 1-2 years of experience in a Customer Service or leadership role
* Management experience in a commissions-based sales environment.
* Proven track record of achieving challenging team and individual sales goals.
* Balanced multiple opposing priorities in a multifaceted environment.
* Set goals, evaluated performance, and developed a high performing team.
* Basic interview skills and enhanced staffing knowledge.
* High school diploma or GED.
* One or more years of customer service, preferably in a retail or sales environment.
* Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
* At least 18 years of age
* Legally authorized to work in the United States
Physical Requirements
* Ability to lift ten pounds.
* Ability to stand for long periods of time
Training Requirements
All Assistant General Managers are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company's expense. All Dual General Managers are required to attend and successfully complete a 3-day General Manager University (SMU) training program within 30 days of completing NHU. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.
After you apply…
You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
Planet Fitness - Assistant General Manager - Pittsburgh Area
Assistant general manager job in Pittsburgh, PA
Pittsburgh (Penn Hills), PA11660 Keleket Dr Unit Frnt, Pittsburgh, PA 15235-3327, United States of America Pay : $16.00 - $16.50
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Job Summary
As an integral member of our team, the Assistant Manager will be responsible for assisting in the oversight of club operations to ensure an exceptional “Judgement Free” member experience. This position will work closely with the Club Manager to build a positive and enthusiastic team atmosphere as well as a financially successful club.
Essential Duties and Responsibilities
Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.
Assist in maintaining a welcoming atmosphere for all members, prospective members and guests, and ensuring staff follows superior customer service guidelines.
Assist with Staff Management and provide backup support to Club Manager as needed.
Assist in scheduling and supervising staff to ensure that all shifts are regularly covered.
Ensure staff is providing exceptional customer service at all times.
Assist in resolving or escalating employee issues or concerns.
Assist in administration and processing of all weekly employee payroll as needed.
Provide backup support as needed for any employee who is absent.
Lead by example with involvement in all front desk related activities.
Greet members and guests, providing exceptional customer service to ensure that everyone feels welcome!
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system, tour and sign up new members, log amenities and communicate updates or events to members and guests.
Facilitate all member requests and help to resolve any member issues and questions.
Assist in overseeing cleanliness and maintenance of the club.
Keep the front desk area and lobby clean and orderly.
Assist in ensuring the safety of employees, members and club property by determining when equipment or facilities are in need of repair and communicating to Club Manager and Facilities Maintenance team in a timely manner.
Participate in regular facility cleaning and club upkeep such as mopping up spills, trash removal, cleaning windows and mirrors and re-racking weights.
Assist in ordering of supplies using the specific budget based on club requirements.
Assist in tracking various statistics and reports on a weekly, monthly, and annual basis.
Manage marketing efforts to ensure that all staff are aware and trained on all marketing promotions.
Make daily bank deposits as needed.
Other duties as assigned based on club needs.
Qualifications/Requirements
Must be 18 year of age or older and have a high school diploma/GED equivalent required.
One year of customer service experience preferably in a similar gym or retail environment.
Basic computer proficiency (Microsoft Suite) and the ability to learn systems quickly.
Solid supervisory, diplomacy and listening skills.
Hard working, enthusiastic and energetic, and a passion for health and fitness!
Strong customer service and problem resolution skills.
Ability to work independently as well as part of a team.
Must have a valid driver's license, acceptable driving record and must have own reliable means of transportation.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.
About Us
Taymax Group, LP is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 175 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario and the Atlantic Provinces in Canada, and has plans to double its club count over the next 5 years. Taymax is one of the largest and fastest-growing franchisees in the Planet Fitness system, consistently experiencing double digit growth per year. Taymax is backed by Trilantic North America, a New York-based private equity firm managing $9.9 billion of aggregate capital commitments. Taymax has been the recipient of several prestigious awards from the franchisor including Developer of the Year in 2016, 2018, and 2019 and Franchisee of the Year in 2018. Taymax's corporate office is located in Salem, New Hampshire.
With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone . More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.
Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic.
Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at ****************** to make an accommodation request.
Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.
Auto-ApplyManager, General-IV
Assistant general manager job in Pittsburgh, PA
PRIMARY PURPOSE: The primary purpose of this position is to protect and enhance the owner's real estate assets by identifying center objectives, and through the direction of subordinates and the performance of income producing activity, translate these objectives into operations, marketing, leasing and other profit enhancing programs.
PRINCIPAL RESPONSIBILITIES:
The successful candidate's responsibilities will include, but not be limited to:
* Maximize EBITDA through a deliberate process of increasing all potential income sources, while controlling expenses within Procure to Pay (P2P) parameters
* Manage net profit programs for maximum results and benefit, including but not limited to: Redistribution, Parking Services, and Waste Handling
* Develop and implement a comprehensive Strategic Business Plan which addresses the opportunities and needs of the center
* Maximize permanent local leasing results (LLT) through the development and oversight of the local tenant leasing process from lead generation to tenant opening
* Actively contribute and support the Leasing Representative and Local Leasing Representative in developing and implementing the center's leasing strategy
* Professionally represent the Company and develop strong relationships with existing and prospective tenants. Proactively respond to tenant issues, conduct formal and informal tenant meetings to promote/discuss marketing, operations and security
* Support Tenant Coordination and work with local governmental permit agencies to overcome obstacles that can delay tenant construction
* Work with Security Services Provider to establish a customized safety and security program and Comprehensive Emergency Management Plan (CEMP) customized for each property, and assure appropriate Simon Programs are in place
* Support marketing in the development and execution of a comprehensive marketing plan that enhances Shopping Center and key retailer sales, enhances SBV revenues, deliver compelling mall programming and maximize technological resources such as social media to connect with shoppers
* Maintain exceptional visual presentation, design standards and merchandise use for the retail zones of the property including the strategic location of kiddie rides and vending uses
* Create a world class shopping experience for customers through establishing and maintaining exceptional operating standards including; maximizing contracted services, oversight of the property's preventative maintenance program, development of a comprehensive energy and capital plan
* Develop and retain a highly skilled mall team. Provide employees with appropriate tools and training to create an environment that maximizes performance and adheres to all company policy and procedures
* Maximize the mall's influence and leadership position in the community and with partners for the company's benefit
MINIMUM QUALIFICATIONS:
* 3- 5 years of experience or training in shopping centers or equivalent retail environment
* Bachelor's Degree from a 4-year college or university preferred
* Ability to read, analyze and interpret complex documents
* Effective writing and communication skills in public speaking
* Good working knowledge of budgeting, accounting and financial analysis
* Strong interpersonal and relationship skills
* Ability to adapt to changing work environment
Auto-ApplyFull Time Evening Cleaning Manager- Beaver/Butler
Assistant general manager job in Zelienople, PA
Full-Time Evening Cleaning Manager - Join Our Team!
Environment Control, a leading commercial cleaning company, is hiring a Full-Time Evening Cleaning Manager to lead and support our teams in:
Coverage Areas:
Beaver, Butler,New Castle, Ellwood City, Beaver Falls, Monaca, Aliquippa, Leetsdale
Zelienople, Cranberry, Mars, Gibsonia, Sewickley, Wexford
What We're Looking For:
Proven leadership and team-building skills
Ability to work evenings (start after 5:00PM, Monday-Friday with weekend rotation
Strong communication and interpersonal abilities
Minimum Requirements:
Previous cleaning industry experience preferred
Valid driver's license and insurable driving record
Ability to pass a criminal background check
Physically able to lift up to 40 lbs
What We Offer:
$500 Sign-On Bonus after 30 days
Weekly pay (every Friday)
Paid travel time + mileage reimbursement
Company phone and all supplies provided
Starting pay: $21/hour, with potential to earn up to $2.50 more per hour within 18 months
Advancement opportunities
Schedule:
Monday-Friday, 40 hours per week
Start after 5:00 PM
About the Role:
This is a hands-on management position. You'll lead by example, performing cleaning tasks when training or supporting your team. Duties include trash removal, dusting, vacuuming, mopping, restroom cleaning, and more. Physical activity is required, including walking, bending, reaching, and lifting up to 40 lbs.
Auto-ApplyGuest Services Manager
Assistant general manager job in West Homestead, PA
Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryResponsible for supervising the front desk area, maintaining data on future room occupancy, tracking reservation requests, hire and train new sales and service associate and maintain liaison with sales, food and beverage, housekeeping, maintenance, and accounting departments. Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.
Responsibilities:
Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.
Scheduling/managing the front desk team.
Working with the other departments to create a clean transition in communications.
Address all guest concerns and ensure follow up is complete
Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.
Qualifications:
Highly organized.
Must possess a thorough knowledge of guest service and satisfaction.
Requires good communication skills, both verbal and written.
Most tasks are performed in a team environment with the employee acting as a team leader.
Must possess basic computational ability.
Must possess basic computer skills.
Benefits/Perks:
Medical, Dental, and Vision Insurance Options
Paid time off and 401(k) for full-time employees
All employees get discounts on hotels across the country
Opportunities for bonuses each month
DailyPay: access to your already earned wages before payday
Auto-ApplyAssistant Manager - Urgently Hiring
Assistant general manager job in Monaca, PA
Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee's in 1999. Over the next two decades we grew by building new stores and acquiring other franchise operators to become the largest Applebee's franchisee in the world. This strong foundation is what allowed Flynn Group to expand into other brands, countries, and industries. We have over 460 Applebee's restaurants in 24 states.
Flynn Applebee's is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
Position Description
As an Applebee's Assistant Manager, you will be engaged in all aspects of the day-to-day operations at the restaurant. You are responsible for getting guests and staff passionate about their experience every day at Applebee's. You will need to be team leader, excellent problem solver, handle stress and rise above. You will work hard, but have an outstanding time doing it!
Essential Duties and Responsibilities
- Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit.
- Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs.
- Ensures the immediate response and correction of all verbal guest complaints to self and staff.
- Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards.
- Maintains departmental inventory levels.
- Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks.
- Effectively schedules employees to meet sales demands.
- Maintains effective safety and security programs.
- Promotes and leads restaurant organization, cleanliness and sanitation.
- Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs.
- Promotes quality recruitment and referrals of potential team member and management candidates.
- Promotes Flynn | Applebee's training procedures for new managers.
- Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems.
- Participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations.
- Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development.
- Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action.
- Assures compliance with company policies, practices and procedures.
- Responsible for controlling cost in assigned department.
- Compliance with local, state and federal laws, regulations and guidelines.
- Drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion.
- Responsible for preparing and submitting accurate daily paperwork.
- Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards.
- Provides a role model for managers and employees.
- Develops self on all store related technology.
- Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant. This includes cooking on the line, expo, seating guests, bartending, etc.
- Uses the Management Development Program for continuous growth of leadership skills and proficiencies.
Education and Experience
- At least 2-3 years restaurant management experience
- Serve Safe Food and Serve Safe Alcohol Certifications also a plus
Physical Standards:
Must have the ability to:
- Work various shifts ranging in hours, including weekends.
- Stand and exert well-paced mobility for up to ten (10) hours in length.
- Safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
- Read and write to facilitate communication. Must possess finger and hand dexterity for using small tools and equipment.
For a copy of Flynn Group's Workplace Privacy Notice, please visit
*********************************
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
Manager, General-IV
Assistant general manager job in Pittsburgh, PA
PRIMARY PURPOSE:
The primary purpose of this position is to protect and enhance the owner's real estate assets by identifying center objectives, and through the direction of subordinates and the performance of income producing activity, translate these objectives into operations, marketing, leasing and other profit enhancing programs.
PRINCIPAL RESPONSIBILITIES:
The successful candidate's responsibilities will include, but not be limited to:
Maximize EBITDA through a deliberate process of increasing all potential income sources, while controlling expenses within Procure to Pay (P2P) parameters
Manage net profit programs for maximum results and benefit, including but not limited to: Redistribution, Parking Services, and Waste Handling
Develop and implement a comprehensive Strategic Business Plan which addresses the opportunities and needs of the center
Maximize permanent local leasing results (LLT) through the development and oversight of the local tenant leasing process from lead generation to tenant opening
Actively contribute and support the Leasing Representative and Local Leasing Representative in developing and implementing the center's leasing strategy
Professionally represent the Company and develop strong relationships with existing and prospective tenants. Proactively respond to tenant issues, conduct formal and informal tenant meetings to promote/discuss marketing, operations and security
Support Tenant Coordination and work with local governmental permit agencies to overcome obstacles that can delay tenant construction
Work with Security Services Provider to establish a customized safety and security program and Comprehensive Emergency Management Plan (CEMP) customized for each property, and assure appropriate Simon Programs are in place
Support marketing in the development and execution of a comprehensive marketing plan that enhances Shopping Center and key retailer sales, enhances SBV revenues, deliver compelling mall programming and maximize technological resources such as social media to connect with shoppers
Maintain exceptional visual presentation, design standards and merchandise use for the retail zones of the property including the strategic location of kiddie rides and vending uses
Create a world class shopping experience for customers through establishing and maintaining exceptional operating standards including; maximizing contracted services, oversight of the property's preventative maintenance program, development of a comprehensive energy and capital plan
Develop and retain a highly skilled mall team. Provide employees with appropriate tools and training to create an environment that maximizes performance and adheres to all company policy and procedures
Maximize the mall's influence and leadership position in the community and with partners for the company's benefit
MINIMUM QUALIFICATIONS:
3- 5 years of experience or training in shopping centers or equivalent retail environment
Bachelor's Degree from a 4-year college or university preferred
Ability to read, analyze and interpret complex documents
Effective writing and communication skills in public speaking
Good working knowledge of budgeting, accounting and financial analysis
Strong interpersonal and relationship skills
Ability to adapt to changing work environment
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