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  • Assistant Store Manager, FT

    Under Armour 4.5company rating

    Assistant general manager job in Freeport, ME

    Values & Innovation At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do. Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better. Purpose of Role Be the force behind the floor. As an Assistant Store Manager, you're not just supporting the Store Manager, you're helping lead the charge. From driving daily operations to coaching teammates and delivering results, you'll play a key role in creating a high-performing, customer-focused store. Ready to lead, grow, and make an impact? Let's go. Your Impact We count on our Assistant Store Managers to: Support the business plan by driving the achievement of sales, profitability, and other key objectives for the store Recruit, hire, coach and retain a high-performing team Analyze daily sales trends to make real-time strategic business decisions Manage payroll and schedule adjustments to maximize productivity Direct merchandising moves to maximize presentation and maintain brand standards of an organized and appealing sales floor Understand loss prevention standards and monitor store audit compliance and results Lead and/or rotate ownership of key areas such as Talent, Visuals, Operations to gain experience across all areas of the business Support omni-channel efforts through the promotion of our Apps and Social campaigns and athlete contests Deliver a compelling vision and purpose encompassing UA's Core Competencies, and functional behaviors Drive teammate engagement and development by recognizing and rewarding teammates for outstanding performance Recognize and resolve teammate performance issues Communicate priority issues to the Store Manager in a timely manner and collaborate on solutions Partner with Store Manager on reinforcement of Under Armour Policies and Procedures Perform other tasks as assigned by management Requirements To be considered for this role, you must meet these minimum requirements: At least 18 years old High school degree or equivalent 1 year experience in a retail environment Local language fluency required; basic English is a plus Available to work full time hours a week, including evenings, weekends, and holidays Comfortable with or willingness to learn technology (such as hand-held and mobile devices) Strong communication skills Can stand, lift, walk, bend and lift cartons weighing up to 25 lbs./12kgs during each work shift with or without an accommodation Knowledge and understanding of employment laws including compliance with federal, state, and local requirements Benefits & Perks Benefits will include statutory entitlements in line with local labor laws (such as social security, paid leave, and pension contributions), along with company-provided benefits which may include the following: Generous employee discount on Under Armour products Comprehensive well-being support, including access to health and wellness resources Retirement and insurance benefits tailored to your local market Employee Assistance Program for personal, family, or work-related support Opportunities for growth, learning, and career advancement across our global teams Monthly bonus incentive pay eligibility Paid time off $20.80-$24.95 USD Our Commitment to Equal Opportunity At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.
    $27k-34k yearly est. 4d ago
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  • General Manager

    Broad River Retail

    Assistant general manager job in Portland, ME

    CULTURE SNAPSHOT: Broad River Retail is an organization of integrity, diversity, and culture working together for the purpose of ‘Furnishing Life's Best Memories'. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone who works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities. We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest-growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry. AT A GLANCE: The General Manager reports directly to the Multi-Unit leader for their area and is part of the Retail Performance. We're seeking a hands-on Retail Sales Leader to drive results, lead a team of 10+ consultants, and uphold high standards in sales performance, customer experience, and showroom operations. This role involves coaching, hiring, and executing key sales strategies while ensuring consistency in processes and exceeding customer expectations. Ideal candidates are energetic, accountable, and passionate about retail leadership. DAY IN THE LIFE AS THIS MEMORY MAKER: Champions our Mission, Values, and Customer Beliefs Leads all sales activities and initiatives Oversees the consistent implementation of processes and policy standards across stores Own and drive sales performance in a retail location with 10+ Home Furnishing Consultants Recruiting, hiring, and retaining top talent Be a hands-on, energetic sales leader with a passion for retail Instruct, demonstrate, practice, and validate a clearly defined sales process with your direct team Organize multiple competing priorities while meeting deadlines Maintain the highest standards of personal and professional conduct Maximize your own potential through continual self-improvement and accountability Focus on our customers' needs and strive to exceed their expectations Recognize others' values and work together in a respectful manner Seek efficiency through improving processes and technology Be accountable to hit the following numbers each week: Revenue to Budget, Sleep Budget, Diamond Care (Furniture Protection), and Sales Per Guest Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging Participates in call to review store results (relative to goals) m-t-d for Sales per Traffic Up and other measurements such as Staffing Levels, Marketing Feedback, and Sales Successes and Opportunities WORKPLACE ENVIRONMENT: While performing the duties of this job the employee is: This is an in-store position that is primarily performed on the sales floor and customer facing. Physical requirements such as extended and frequent periods of standing and walking, moving, and lifting may be required. Candidates must be able to perform the essential physical requirements to accommodate the functions of this job. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position. MEMORY MAKER PERKS & BENEFITS: Salary is based on numerous factors, including experience, knowledge and skill. Performance based bonus potential. Medical, dental, vision, and life insurance options Paid time off and 401K matching contribution Employee discount (40%) at BRR locations Internal Opportunities for career growth and advancement OUR COMMITMENT TO YOU: Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you're parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self. Qualifications WHAT YOU'LL NEED TO SUCCEED: Minimum 5 years of experience in furniture sales management, including store-level general management Proven success in high-volume, fast-paced, commission-based retail environments Strong leadership background with experience managing teams of 10+ associates Excellent interpersonal, communication, and presentation skills High level of professionalism and discretion when handling confidential information Strong problem-solving, analytical, and time-management abilities Self-motivated, quick learner able to manage multiple tasks independently Proficient with technology, including iPads, tablets, and basic math skills Willingness to work a flexible 40+ hour schedule, including nights and weekends
    $42k-81k yearly est. 3d ago
  • General Manager

    Flow Control Group 4.1company rating

    Assistant general manager job in Scarborough, ME

    Posted Monday, December 8, 2025 at 5:00 AM Company: Trask Decrow Machinery About Us: Trask-Decrow Machinery (TDM) is a growth-oriented company committed to providing a seamless selection of quality industrial pumps, process air solutions, and portable equipment to satisfy virtually any application. Trask-Decrow also provides installation, overhaul, and repair of current and new systems. We service all of New England with regional representatives to provide unmatched customer service and support. You will be responsible for overseeing the development and achievement of sales strategies, budgets, and marketing plans to grow the business as well as leading the sales teams (both outside and inside staff) and operations. The role involves strategic planning, managing people, selling, and improving processes. Responsibilities Oversee the daily operations, managing all aspects of business processes, sales and financial budgets, and team members to deliver revenue and profit commitments at all site locations. Ensure that the highest level of customer service, support, and technical expertise for our customers is available consistent with all aspects of our position as the market leader. Develop and / or optimize business practices to improve performance, increase quality and ensure safe performance of our operations at the facility or in the field. Develop and execute business plans and operating strategies to drive growth for products and services. Develop annual sales budget in alignment with organizational strategic direction and the annual goals and objectives. Provides regular forecasts of sales revenue and anticipated expenses. Ensures that expenses are aligned to revenues. Set goals for team members, clearly communicate expectations, and monitor performance using the companywide systems such as performance management, talent management, etc. Drive environment of collaboration amongst sales team, customer service, finance, and service. Winning as a team is top priority! Collaborate with sales and service teams to identify and unlock sales and profit opportunities. Manage and align service resources to match client needs while exceeding company objectives and goals. Develop employees' capabilities through challenging assignments and coaching. Promote the proper use of and oversee the deployment of tools such as Pricing, FSM/CRM and Flow 360 that will be used across all IFC brands. Direct, develop, and oversee the general health and safety policies and procedures of the organization. Ensure the workplace is in full compliance with OSHA and other state, local, and/or customer specific regulations. Ensure the sales teams cross promote all products and services of all FCG products where applicable. Partner with cross-functional support teams in improving proprietary business tools and systems. Experience and Requirements Demonstrated leadership capabilities and ability to build successful teams Excellent decision making and creative problem-solving skills Strong organizational and communication skills. Ability to prioritize, perform under pressure and resolve conflicts Mechanical aptitude Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook) Minimum 5 years leading, developing, and coaching outside and inside sales teams with a deep understanding of distribution and its value proposition to the market Proven track record of hiring and building high-performance sales teams and establishing enduring relationships with customers and key suppliers to increase market share while increasing profitability Strong entrepreneurial spirit with an established contacts' network Experience in both high-volume transactions selling as well as longer cycle solution selling Account P&L responsibility with equal focus on top & bottom lines Proficient computer and technical skills including working knowledge of CRM software solutions Supervisory Responsibility This position has direct supervisory responsibilities for operational and sales teams (outside and inside staff). Travel Travel requirements would be approximately 50% of the time in support of the Branch Managers, outside sales team and market expansion/growth initiatives. Air travel may be required. Must hold valid driver's license. Company Overview Trask Decrow Machinery operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG's distribution and technical expertise serve an essential function in the movement of mission‑critical components to a diverse array of end markets and applications. Why Build a Career with Us Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies. Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave. Training: FCG University learning and training platform available to all employees offering over 80k courses. Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact. Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics. Trask Decrow Machinery, 52 US Route 1, Scarborough, Maine, United States of America #J-18808-Ljbffr
    $50k-101k yearly est. 16h ago
  • KFC Restaurant General Manager G135829 - COLUMBUS ST [NH]

    KFC 4.2company rating

    Assistant general manager job in Rochester, NH

    Getting Started * Job you are applying for: KFC Restaurant General Manager at the following location(s): G135829 - COLUMBUS ST [NH] - Rochester, NH Resume Application View Job Description - KFC Restaurant General Manager Description: Looking for a rewarding career in the fast-food industry? KBP Foods, a leading franchisee of KFC, is hiring a Restaurant General Manager for our growing team. With over 800 locations nationwide, we offer an exciting work environment and numerous opportunities for advancement. As the Restaurant General Manager, you will have the chance to lead a team, implement strategies, and make a real impact on the success of our business. Join our team and be part of a company that values its employees and promotes a positive work culture. Apply now and take the first step towards a fulfilling career with KBP Foods. What's in it for you: Annual awards trip based on restaurant performance. Top 10 % of GMs in each region attend. Ability to develop your leadership skills and seek above store level opportunities with our internal leadership development program. Employee perks such as cell phone discounts; Saving Match Program, Employee Assistance Program through KBP Cares. Earn your GED for free, college scholarships and free online tuition. Medical, Dental, Vision benefits and accrued PTO Free shift meal and an employee discount at our KFC restaurants. Paid Training Bonus Program: As a Restaurant General Manager, you will be eligible to participate in a Bonus Program, which is paid out every period, based on restaurant performance. What a day in the life for a Restaurant General Manger can look like: Control profitability by following cash control/security procedures, maintaining property inventory levels, managing labor, reviewing financial reports, and taking appropriate actions. Recruit, interview and hire Team Members, Shift Managers and Assistant General Managers. Coach and train all employees in operational excellence to ensure restaurant success. Complete inventory counts every other week. Ensure the restaurant is kept clean, and the team provides an exceptional visit for the guests with friendliness and a quality product. Requirements: What you bring to the table: Minimum 1 year of experience as General Manager in food service or retail environment, including Profit & Loss responsibility preferably in quick serve restaurant (QSR). Managers must be at least 18 years old. Availability to close the restaurant at least two nights a week. Ability to lift, carry, stack, push or pull heavy objects. Stand and walk constantly for entire shifts. Maneuver through compact spaces safely and operate restaurant equipment. What KBP brings to the table: KBP Foods, a part of KBP Brands is a leading restaurant franchise group with a clear vision: to create a great place to work, a great place to eat, and a great place to own. We're looking for dedicated individuals that align with our core values and are passionate about Diversity, Equity, Inclusion, Belonging (DEIB+), Growth Opportunities, and a Positive Culture. •Grown to over 1,000 restaurants in 20 years. Opportunities in 31 states Over 50% of store leadership has been promoted internally in the last year. If you are looking to be part of an energetic, entrepreneurial company with countless opportunities for growth - personally, professionally, and financially - then a career with KBP Brands IS the right fit for you. Additional Info: Restaurant General Manager Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law and will be discussed during the hiring process. The expected starting compensation ranges for new hires in this position in various states and jurisdictions are as follows: State of Maryland: $53,000 to $58,000 State of New York: $55,000 to $60,000 New York City: $65,000 to $70,000 Cincinnati, OH: $54,000 to $58,000 Open Alert Close Disability Accommodation for Applicants KBP Foods is committed to providing individuals with disabilities with reasonable accommodations in its job application and hiring process. If you have difficulty using our on-line application system because of a disability, you may contact us at the following email address and phone number: ************************ or **************. This email address is reserved for individuals who require an accommodation due to a disability only. The KBP Foods representative who monitors this email account will not have access to existing profiles in the system and will be unable to provide any application status updates.
    $65k-70k yearly 8d ago
  • Store Manager

    Cumberland Farms 4.7company rating

    Assistant general manager job in Gray, ME

    Are you a high energy, passionate retail leader who is looking for the next step in their career? Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you like discounts on gas and free coffee? Then you may be the perfect addition to our team! What We Offer: Competitive Wages Professional Structured Training program Work today, get paid tomorrow through our earned wage access program* Paid Time Off Medical/Health/Dental Coverage 401K with Company Match Team Member Discounts Tuition Reimbursement Employee Assistance Program Health Savings Account Company Spirit Days And much more! Managers In Training will learn how to successfully manage the day to day responsibilities of running an EG America convenience store location from our finest leaders. You can expect to spend time with a Training Manager and Supervising Manager during your training, working various shifts to learn about our company, our retail team, our vendors and our guests. This role supports the Store Manager and other team members in delivering an exceptional guest shopping experience. Training Process: During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location. During supervisory weeks (in between training weeks) Managers In Training work a variety of shifts, alongside team members, putting their leadership training to practice. After training, Managers In Training become part of our bench leadership team, helping to fill in during absences until assigned to their own store. Looking for growth opportunities? Our parent company, EG America, operates nearly 1700 locations across the United State, so there are always opportunities for you to move up the ladder! What you'll do: Greet Guests with a warm welcome and a smile! After all, we are known for delivering exceptional Customer Service! Assist Store Manager with building and developing a strong store team: training, scheduling, and coaching team members. Act as a leader within the team by setting clear and measurable goals, holding self and others accountable, and communicating frequently and effectively. Monitor product levels on the sales floor, rotating stock and keeping product levels full. Our guests' count on us to be 100% in-stock at all times. Oversee quality control, merchandising, & food safety programs in locations that offer hot food. We love to keep a clean store. We work as a team to maintain the overall appearance and cleanliness of both interior and exterior of the store. Ensuring that the coffee station is clean and stocked; the food service area is spotless and the bathrooms are sparkling clean! You will help by delegating and completing these tasks as necessary. Operate the cash register in an efficient manner In locations that offer hot food - Assist the Store Manager by overseeing quality control, merchandising, safety programs and other guidelines in place for successful food service operation. Perform other duties as assigned at the discretion of the Store Manager or District Manager. Our doors are always open to our guests, rain or shine and on weekends & holidays. Each Team Member contributes to delivering the best experience to our Guests by participating in all parts of the job. At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional Customer Service and have a strong retail management background, then we'd love to meet you. The rest can be taught! Requirements Minimum Education: High School or GED Preferred Education: Minimum Experience: 1 year retail or food experience Preferred Experience: 1 year in retail, guest service or restaurant, in a leadership role Preferred Licenses/Certifications and Skills: ServSafe /Food Safety certification a plus but not mandatory Soft Skills: Comfortable talking and interacting with guests and team members High energy Ability to move from one activity to another quickly Team oriented; willing to give extra effort to help others Computer skills are helpful Scheduling: This position is full-time and involves working a variety of hours, day and night, as EG America locations can be open 24 hours depending on the store. Weekend & Holiday hours are required. Hours & Conditions: Full-time - 40 regular hours maximum with 5 hours overtime required Travel: 5%. Ability to deliver deposits to the bank independently (where applicable) and have own vehicle to do so. Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate. Other: Specialized attire required in food establishments (hats or visors, gloves etc. provided) $45000-$52000 Wage $45000-$52000
    $45k-52k yearly 8d ago
  • Assistant Manager

    Carrols Restaurant Group, Inc. 3.9company rating

    Assistant general manager job in Lewiston, ME

    Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top. SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls. We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives. Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more. Essential Job Requirements: Ability to work a 50 hour work week which will include nights, weekends and some holidays. High school diploma or equivalent Basic Computer Skills Valid Driver's License and Personal Transportation Out-going Personality Job Responsibilities: Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible. Inventory Management Bank Deposits Training Performance appraisals Maintain a safe work environment for all employees and guests Other duties as assigned The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you. If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today. Carrols LLC is an Equal Opportunity Employer
    $30k-46k yearly est. 8d ago
  • Assistant Regional Marine Operations Manager - East

    American Cruise Lines 4.4company rating

    Assistant general manager job in Portland, ME

    Assistant Regional Marine Operations Manager - Eastern Region Marine Operations Manager is a regional management position that will primarily travel and work onboard ships and work remotely from home when not aboard. Marine Operations Manager directs safe regional vessel operations and adherence to company and regulatory standards. The Manager directly supervises and develops shipboard Captains, Navigation Mates, Mates, Third Mates, Senior Deckhands. The Manager issues regional Sailing Instructions to Captains, assesses day-to-day emergent operating conditions and vessel Voyage Planning, and issues timely revised Sailing Instructions to sustain operations. The Manager issues standard marine operating guidance and procedures for prudent vessel operations aligned with American Cruise Lines' policy. The Manager ensures fleet vessels, operations, and reporting adheres to applicable federal and state regulatory standards. In coordination with Captains, the Fleet Operations Center, and the Director of Marine Operations, Managers coordinate verbal and written inspection and incident reporting to the USCG. The Manager contributes and makes recommendations for marine shipboard officer hiring and development, completing in-person hiring assessments and coordinating development with ACL Talent Acquisition and Development Departments to optimize marine officer recruitment, hiring, and development. The Manager approves regional Captain, NavMate, Mate, and Third Mate schedules optimizing mariner skills, experience, and development. The Manager is a relief Captain and sails aboard company vessels regularly to assess and mentor marine officers, ensure adherence to company and regulatory standards, and maintain professional proficiency. Managers are proactive managers and prudent decision-makers continually reducing risk and standardizing execution, keeping fleet operations and crew readiness ahead of planning timelines and operational schedules. Marine Operations Managers are present aboard ships regularly to guide, develop, and assess the performance of Captains, Navigation Mates, Mates, Third Mates, and Senior Deckhands to ensure the highest standard of marine operations, vessel condition, and guest experience. The Marine Operations Manager is accountable for the marine crew performance and fleet standardization of the shipboard marine operations inclusive of helm-gangway watch standing, exterior cleaning, vessel security rounds, launch operations, deck system operation and maintenance, and guest logistic support. Managers are team-oriented leaders and meticulous professionals in service to our guests, as supportive examples to our crews, and as professional partners within the maritime industry. Marine Operations Managers coordinate with Regional Hotel Operations Managers and Regional Port Engineers. Marine Operations Managers report to the Director of Marine Operations. Typical onboard periods are 1-3 days aboard individual ships, rotating throughout the region. Marine Operations Managers develop fleet management and crew leadership skills critical to their professional growth within ACL and within the marine industry. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: Supervise, Schedule, Evaluate, and Develop world-class Shipboard Captains, Navigation Mates, Mates, Third Mates, and Sr Deckhands. Issue Captain's Sailing Instructions directing Fleet Execution of Company Cruise Itineraries. Assess and Oversee Daily Fleet Voyage Planning, Execution, and Timely Change Orders. Establish, Observe, and Enforce Fleet Readiness and Procedures aligned with Regulations and ACL Policy. Review, Observe, and Enforce shipboard company and regulatory standards across the fleet. Supervise Marine Shipboard Officer Licensing, Certification, and Reporting Requirements. Guide Performance, Assessment, and Posting of Marine Officers. Sail periodically as Captain to maintain proficiency, navigate itineraries, and fill emergent gaps. Directly supervise and evaluate Captains. Supervise Navigation Mates, Mates, Third Mates, Sr Deckhands, and through shipboard Captains. Ensure Shipboard Marine Department perform to ACL Operations Manual Standards. Develop and Oversee Standardized Daily-Weekly-Monthly Procedures for Marine Department Tasks. Set professional example and builds genuine teamwork within Deck Departments. Identify and Resolve Challenges: Personnel, Operations, Logistics. Focus Shipboard Marine Teams on: Safe-Secure-Clean Daily Execution of Operations. Sustain Professional Relationships with Dock, Port, Logistics Stakeholders. Assist with Interviewing, Onboarding, Developing new Captains, Navigation Mates, Mates and 3rdMates. Coordinate Shipboard Teamwork together with Regional Hotel Ops Managers and Regional Port Engineers. Maintain Proficiency to Sail as Captain. Develop Advanced Shiphanding and Maneuvering Skills with Ability to Assess Officers. Oversee Shipboard Deck Department routine discipline in adherence to Regulatory Safety-Security- Environmental compliance. Build Teamwork across Marine, Hotel, and Engineering Operations. Minimum Qualifications: Masters License 100T. 3-yrs+ experience as a Captain. Ability to sail as needed during the training and development process. Prior U.S. Coast Guard experience or familiarity with maritime operations and regulations are strongly preferred. Poised leadership, communication, and problem-solving skills. Desire to travel and work a flexible schedule. Proficiency in Microsoft Office. US Coast Guard regulated pre-employment drug test and periodic consortium testing. Willingness and ability to travel frequently (approximately 50%) to vessels within the assigned region. Attributes for Success: Ability to supervise, mentor, critique, and coach. Confidence to constructively assess performance and assertively guide performance to standards. Poise to adapt, problem solve, and make decisions in dynamic environment Superior time management. Commitment to lead and live by example. Why Join American Cruise Lines? At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
    $62k-71k yearly est. 21d ago
  • Site Superintendent

    Great Falls Construction

    Assistant general manager job in Gorham, ME

    Are you a Site Superintendent looking for an opportunity to play a key role in Northern New England's growing communities? At Great Falls Construction, we believe in making a positive impact through our work. We are seeking someone who shares our passion for safety, teamwork, quality, grit, integrity, and community service. We are a Maine-based company where your contributions matter, you are supported, and everyone knows your name. Our culture provides recognition, professional development, and encourages giving back to the communities we serve. What We Offer * 100% employee-paid health insurance * Retirement match and profit sharing * Paid time off and holidays * Collaborative, community-focused culture * Opportunities for professional growth and leadership What You Will Be Doing * Oversee all on-site field operations for commercial and residential projects. * Create and manage master project schedules, including three-week look-aheads, and update weekly. * Ensure all required materials, equipment, inspections, and resources are in place to support the project schedule. * Manage field personnel, subcontractors, labor, equipment, tools, and other cost considerations in coordination with the project team. * Lead and enforce site safety, following all federal, state, local, and client regulations, and implement company safety programs. * Prepare work plans and develop temporary facilities for the project. * Review and manage project plans, specifications, and manufacturer data, ensuring work is executed accurately. * Identify potential issues proactively and facilitate solutions to maintain schedule, quality, and budget goals. * Conduct and participate in on-site meetings with internal staff, subcontractors, and external stakeholders. * Generate RFIs (Requests for Information) and review submittals for compliance with plans, manuals, codes, and manufacturer recommendations. * Manage punch lists and the project closeout process to ensure timely and complete delivery. * Maintain accurate field documentation, including daily reports, schedules, and correspondence. What You Will Need to Succeed * Five or more years of proven leadership or supervisory experience in construction. * Has a bias toward action and an impatience towards those that lack focus and/or the ability to produce quality results * Passion for construction and a natural instinct to build. * Understanding of construction sequencing, scheduling, project controls, and change management. * Strong math, analytical, and problem-solving skills. * Ability to plan proactively, address problems promptly, and adapt to challenging circumstances. * Strong leadership and team-building skills; able to mentor, inspire, and hold teams accountable. * Excellent communication and collaboration skills; able to engage diverse stakeholders. * Comfort confronting difficult situations and managing them to successful resolution. * Commitment to continuous learning and staying current with industry trends and best practices. Great Falls Construction provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics
    $38k-58k yearly est. 24d ago
  • District Service Manager - Northeast

    Hologic 4.4company rating

    Assistant general manager job in Portsmouth, NH

    Marlborough, MA, United States Boston, MA, United States Portsmouth, NH, United States The District Service Manager is responsible for leading a team of 19 field service professionals across Maine, New Hampshire, Vermont, and Massachusetts. This role ensures the highest standards of service delivery for medical device products, driving customer satisfaction, regulatory compliance, and operational excellence throughout the district. **Key Responsibilities:** **Team Leadership & Development** + Manage, mentor, and develop a team of 19 field service engineers and technicians. + Set clear performance objectives, conduct regular reviews, and provide coaching and feedback. + Foster a positive, collaborative, and accountable team culture. **Service Operations Management** + Oversee installation, preventive maintenance, troubleshooting, and repair of medical devices across hospitals, clinics, and healthcare facilities in ME, NH, VT, and MA. + Monitor service metrics (response time, first-time fix rate, customer satisfaction) and implement improvement plans as needed. + Ensure efficient resource allocation and scheduling to maximize coverage and minimize downtime. **Customer Relationship Management** + Serve as primary contact for escalated customer issues and service inquiries. + Build and maintain strong relationships with key healthcare providers and stakeholders in the region. + Collaborate with sales and clinical teams to ensure seamless customer experience. **Compliance & Safety** + Ensure all service activities comply with company policies, FDA regulations, and relevant standards (ISO, OSHA). + Promote and enforce a culture of safety and compliance within the team. **Training & Development** + Identify skill gaps and coordinate technical, regulatory, and product training for team members. + Support certification and ongoing professional growth initiatives. **Reporting & Analytics** + Track and analyze district service performance using CRM/service management tools. + Prepare and present regular reports to senior management on team performance, customer satisfaction, and operational challenges. **Budget & Inventory Management** + Manage the district service budget and inventory of spare parts, tools, and equipment. + Ensure cost-effective operations while maintaining high-quality standards. **Continuous Improvement** + Drive process improvements and support company-wide initiatives to enhance service delivery and customer experience. **Qualifications** + Must be people oriented (coach, motivator, mentor, team builder). + Ability to work under minimal supervision in a fast-paced environment. + Capable of quickly resolving constantly changing work schedules and priorities and handling multiple concurrent tasks. + Proven ability to supervise remote, field-based personnel. + Must be flexible, able to maintain composure, communicate professionally, and demonstrate excellent problem-solving skills when dealing with upset customers and assigned personnel. + Position requires frequent travel and ability to travel on short notice. **Education** + Associates degree, or equivalent, in electronics or a related technical discipline. A degree in business administration or management desirable **Experience** + A minimum of 5 years of experience in a service environment working with customers to resolve problems related to x-ray, digital imaging, or related medical diagnostic equipment. + 3-5 years of people management experience; managing a field service team highly preferred **Specialized Knowledge** + Must be proficient with Windows software (Word, Excel) + Strong customer relations and communications skills, both verbal and written. Ability to manage service business and personnel. The total compensation range for this role is $140,000 - $175,000. This is based on a base salary and commission plan combination. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, territory/ geography, education, business needs, market demand and performance versus quota. **Agency And Third Party Recruiter Notice** Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company. **Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.** \#LI-JM1 \#LI-remote
    $140k-175k yearly 36d ago
  • Assistant General Manager

    Heidi's Brooklyn Deli

    Assistant general manager job in South Portland, ME

    Benefits: Competitive salary Paid time off Our Brand Difference We are a family-owned and operated brand. We strive to maintain a family-owned culture alongside consistent corporate systems. Entering our 31st year in business, Heidi's Brooklyn Deli is a labor of love from our family to yours. Job Description: The Assistant General Manager is expected to support the General Manager in all aspects of store management and daily operations, including, but not limited to staff supervision, quality, service and cleanliness expectations, administrative duties, payroll support, inventory, and labor management. Assistant General Manager Salary: $56,485 per year Hours: 50 hours per week: 40 hours working in-store on average, 10 hours for administrative work on average Benefits: Monthly health insurance reimbursement of $200* 1 week paid vacation after 1 year of employment Quarterly bonus opportunities We follow the state PSL policies Job Duties: Reports to General Manager Assist the General Manager with all aspects of store operations Oversee daily store operations, including customer service, inventory management, and employee scheduling Handle customer complaints and resolve issues Manage and train store employees Order and receive inventory Complete administrative tasks, such as labor management, food cost, and general store maintenance Support Community Relations Qualifications: High school diploma or equivalent 1 year of management and/or leadership experience in food service, hospitality, or hotel management Strong customer service skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Demonstrate strong conflict-resolution skills and quality verbal and written communication skills Meeting the physical requirements of the role, which may include, but are not limited to, standing for long periods, bending, twisting, reaching, lifting up to 55 lbs, and performing routine restaurant tasks, with or without reasonable accommodation Have the ability to obtain and maintain any required food safety licenses or certifications per local state, and federal regulations Holding a valid driver's license is required with active car insurance, as occasional driving may be necessary Be at least 18 years old- ready to lead and grow in your career *Must provide proof of active health insurance Compensation: $56,485.00 per year WHO WE ARE Entering our 30th year in business and still family-owned, the name 'Heidi' in Heidi's Brooklyn Deli embodies more than a co-founder's name. It is the legacy of not only our family, but generations of immigrants finding community in a common corner shop in Brooklyn, the neighborhood deli. OUR CULTURE We are an established, systems-based national brand with a family-owned culture. The heart of our brand is our people with the many employees and partners with 10+ years history with our brand. Few brands in our industry will match the work ethic, determination and passion of our people. Heidi's Brooklyn Deli is more than a sandwich shop chain, it is a true labor of love! GROW TOGETHER On your first day with Heidi's Brooklyn Deli, you start on an employment journey with us that has many pathways towards growth. Our employment pathway is comprised of 6 Levels of promotion with multiple opportunities for incremental promotions and certifications at each level. However employment with us fits into your life, be it working part-time while attending school or pursuing a full-time career path toward Corporate Level employment, Heidi's Brooklyn Deli has a pathway that will fit your lifestyle and goals. We want to come alongside you on your journey and build a mutually beneficial future together.
    $56.5k yearly Auto-Apply 60d+ ago
  • Assistant General Manager

    Hotel Management and Consulting

    Assistant general manager job in Scarborough, ME

    Exciting Opportunity: Assistant General Manager at LivAway Suites in Scarborough, ME! About the Role: Hotel Management & Consulting is seeking an experienced and dynamic Assistant General Manager to join our team. If you are an energetic leader with a passion for hospitality and team development, we want to hear from you! You will lead the operations in the absence of the General Manager an assist them with leading the team, ensuring that our service standards are consistently exceeded. Our Culture: We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals. Benefits: Salary: Dependent on experience, $50,000. - $55,000. Daily Pay Access: Flexible pay options to access your earnings when you need them. Benefits: Offering medical, dental, and vision benefits in addition to the company's paid time off benefit for full-time employees. Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns. Career Growth: Opportunities for advancement within the company for dedicated employees. Primary Duties: Team Lead: Train and provide guidance to staff. Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles. Provide hands-on support and guidance to ensure the team achieves outstanding results. Financial: Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts. Guest Relations: Ensure the hotel is always "Guest Ready" by maintaining high standards of cleanliness and swiftly addressing any guest concerns. Monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security. Housekeeping: Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms. Other: Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork. Sales & Marketing: Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients. Lead in-house guest sales and marketing initiatives to increase occupancy. Teamwork: Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs. Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences. Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met. Other Duties as Assigned. Preferred Qualifications: Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations. Proficient computer skills. Strong team building skills. Excellent organizational, time management, and problem-solving abilities. Effective oral and written communication skills. Proactive in solving problems. Physical Requirements: Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time. Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs. Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this in any way the company desires. This in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals. Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non-merit-based factors. We comply with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E-Verify. Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace.
    $50k-55k yearly 7d ago
  • Assistant General Manager

    The Admiral's Inn

    Assistant general manager job in Ogunquit, ME

    The Assistant General Manager, in collaboration with the General Manager, oversees all aspects of the various departments within the hotel with a primary focus and responsibility on the front desk/reservations department. Additionally, the AGM will work to promote and deliver hospitable service that is attentive, friendly and courteous, and fosters the culture of Uncommon Hospitality. The AGM will be responsible for maximizing room revenue and occupancy set forth in the yearly budget and foster hotel patronage through pre-agreed marketing plans and persistent guest contact. The position requires the individual to actively participate throughout the property on a daily basis and assist the General Manager is all aspects of the hotel operation. Role and Responsibilities Lead and Coach a Team that Delivers Hospitable Service Plans, develops and implements front desk procedures regarding check-ins, check-outs, reservation making and general guest interactions Recruits and supervises a team that delivers exceptional service and unparalleled hospitality Ensures all new employees receive adequate training in accordance with company standards Collaborate with other hotel AGMs (The Francis, The Admirals Inn, and The Longfellow) on a monthly basis to discuss best practices and ways to improve current strategies Work with GM as needed to run operations of The Colonial Inn in the off-season in addition to the summer season April-October. Maintain the Fiduciary Responsibilities for the Desk Collaborate with GM to create realistic budgets that drive room rates and occupancy Meet or exceed budgeted numbers while continually furnishing the culture and brand Strategically use 3 rd party sites to release inventory ensuring hotel is maximizing profits Monitor and analyze industry trends to open up new streams of revenue for hotel Cultivate a fruitful and beneficial relationship with strategic businesses partners and Community Ensure constant, fruitful connection with the local and regional businesses. Ensure the mutual respect and caring of all transactions with key relationships. Ensure hotel is a model citizen within local community by actively seeking ways to participate in projects that give back to Ogunquit and York County Ensure rigorous knowledge of and adherence to all applicable laws, policies and procedures Adhere to all Uncommon Group procedures as it pertains to personal appearance, attendance and conduct Complete all assigned administrative requirements accurately and on time Remain current and compliant with the correct HR practices and policies Ensure that the Payroll process is completed accurately, on time and according to business/accounting procedures. Ensure DOL/Health Department compliance as it pertains to the operation Hold employees accountable to all standards and practices, evaluating and/or following disciplinary procedure when necessary Core Requirements Excellence Driven Accountable Attention to Detail Communication Integrity Preferred Skills Bachelors Degree or equivalent experience Proficient in Microsoft Office Applications, Social Media Aggregators and Website development Strong Understanding of seasonal hotel industry Additional Notes Must be able to maneuver to all areas of the hotel. Requires mobility, prolonged standing, bending, stooping, and reaching. Must be able to respond to visual and aural cues. Must be able to tolerate varying levels of stress, temperature, and fatigue. Heavy customer contact may be required. Involves standing for extended periods of time Ability to lift 25lbs comfortably
    $44k-67k yearly est. Auto-Apply 39d ago
  • Assistant General Manager

    Sun Tan City

    Assistant general manager job in Scarborough, ME

    Benefits: Competitive salary Employee discounts Flexible schedule Benefits/Perks Pay: UP TO $20.00 PER HR PLUS PERSONAL & MANAGER BONUSES & FREE TANNING! *Special deals for friends & family members too! Clean Environment. Employment growth opportunities & On-the-Job Training provided. Flexible scheduling & convenient locations close to home Competitive bonus plan. Options for Medical, Dental, Vision, STD, LTD, Life Insurance, HSA, Critical Care & Accident Insurance, and 401K. (for Full Time Team Members) Ability to earn paid time off. (for Full Time Team Members) Employee discount on products & services. Anniversary gifts for years of service. Fun contests and incentives for performance. Wellness program- limited reimbursements for approved wellness products & services. Company Overview Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It's the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals. We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are. Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You'll love working in a positive environment where coworkers become friends. You'll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees. Job Summary This position is responsible for maintaining a high-energy, positive environment, where behaviors that support client-centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Assistant Salon Director fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience. Tasks & Responsibilities:Responsibilities and essential job functions include but are not limited to the following: Monitor and manage daily operations of the salon in a fast-paced environment. Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations. Maintain a professional and impeccably clean salon environment. Establishes clear goals and objectives for Team Members. Provides coaching, training, and feedback to improve Team Members' daily performance. Generate sales reports, maintain inventory, and assist with other Salon Director functions. Assist the Salon Director in controlling top line revenue and expenses. Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs. Ability to work nights as well as Saturdays and Sundays as required to provide management coverage. Has reliable ability and transportation to go to the bank as needed. Candidate should expect to work five days per week, and approximately a 40-to-45-hour work schedule depending on hourly or salary status. Experience: College education preferred, but not required. Management and/or Sales experience required. Basic Computer skills (ability to use Word, Excel, and Outlook) Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously. Knowledge of client service techniques and operational practices. Problem-solving and organizational/planning skills. Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures. Team building skills. Ability to prioritize and delegate. Physical Requirements: Ability to stand and walk for long periods of time. Ability to bend at the waist to clean tanning equipment. Ability to lift or assist in lifting items and heavy boxes. Ability to bend down to pick up trash, towels, etc. from the floors. Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc. Compensation: $18.00 - $20.00 per hour Your Golden Ticket to a Sun-Kissed Career Our salons are filled with enthusiastic, fun employees who are passionate about client service. Be a part of a positive working environment where you are truly a valued member of the team. Whether you are looking for a fun part-time job or a leadership position with room for growth, at Sun Tan City, you are in the right place. Join Our Team As a Sun Tan City employee, you'll help clients find their glow and grow their confidence! Whether it's for a special occasion or just for maintaining that everyday glow, you will educate clients on the best tanning and wellness options, so they will look and feel their best. And because we want to make sure you Shine, you will be able to enjoy our services for FREE!
    $18-20 hourly Auto-Apply 60d+ ago
  • Guest Experience Manager

    Auberge Resorts 4.2company rating

    Assistant general manager job in Gardiner, ME

    Sprung from the site of a fallow tree nursery, Wildflower Farms, Auberge Collection is a 140-acre retreat in New York's Hudson Valley, just 90 minutes from New York City. Rooted in meaningful encounters with nature, the property sways with the seasons, surrounded by meadows of native flowers and woodlands. Anchored by its namesake farm with orchards, heirloom gardens, and animals, the retreat offers immersive seasonal experiences like foraging walks, cooking workshops, and healing sessions. A three-mile walking trail links 65 stand-alone cabins, cottages, and suites with the Movement Studio and Maplehouse, a lofty barn home to a dynamic cooking school. Accommodations are immersed in the ever-changing landscape, offering a deep sense of place. Guests are welcomed at The Shop, reminiscent of a well-curated potting shed, and the open-air Great Porch. Dining at Clay, the centerpiece restaurant, features source-origin cuisine that honors the region's bounty. Thistle offers wild-crafted wellbeing that evolves with the seasons. The property also provides access to neighboring Mohonk Preserve, where wooded trails and cliffs invite world-class hiking, biking, and climbing. Named the Number 1 Hotel in New York State by Travel + Leisure for the 2025 World's Best Awards and recognized with a One Key distinction from the inaugural Michelin Guide, Wildflower Farms is a basecamp for adventure, craft, and curiosity. Job Description The Guest Experience Manager plays a pivotal role in shaping the guest experience at Wildflower Farms, setting the tone for both guests and team members alike. This position leads the Guest Experience team through every touchpoint of the guest journey from pre-arrival planning through departure and post-stay follow-up - ensuring each interaction is thoughtful, seamless, and reflective of our brand's commitment to genuine, elevated hospitality. Core Responsibilities Leadership & Team Development * Lead, mentor, and inspire Guest Experience team members through all stages of the guest journey. * Foster a culture of accountability, consistency, and elevated service aligned with Auberge Collection standards. * Provide hands-on leadership, ensuring all required tasks are completed accurately and in a timely manner. * Train, coach, and support team members, addressing performance opportunities and handling escalated guest incidents as needed. * Set and model the highest expectations for hospitality, guest engagement, and professional presentation. * Supervise and mentor the concierge team, ensuring consistent high quality service delivery. * Conduct training sessions on local knowledge, service standards, and best practices for team members. * Influential beyond the Itinerary Design team, influencing property wide standards * Develop and uphold Wildflower Farms Itinerary Design philosophy and service excellence benchmarks. * Streamline systems and improve efficiency of the recruitment process * Support the Guest Services team. * Liaise with experiences team to develop a program based on guest feedback. * Drive revenue and manage budgets. Guest Experience & Service Excellence * Oversee the end-to-end guest journey, from pre-arrival communication through departure and post-stay follow-up. * Provide personalized service to guests, including reservations, activities, and tailored recommendations. * Anticipate guest needs and preferences to ensure exceptional, memorable experiences. * Maintain a deep and current understanding of Wildflower Farms dining, entertainment, and cultural offerings to inform guest guidance. * Create genuine, personalized connections with guests, including consistent use of guest names during interactions. * Build loyalty and deeper engagement through attentive service strategies. * Coordinate and execute guest requests and inquiries promptly and thoughtfully. * Handle guest feedback, complaints, and service recovery with care, professionalism, and appropriate follow-up. * Handle notable guests, owner relations, and multi room bookings. * Create a robust surprise and delight program. Operations & Front-of-House Oversight * Partner with the Director of Rooms and Guest Services leadership to maximize operational efficiency and performance. * Maintain a visible leadership presence at the front of the property, especially during peak guest activity. * Ensure valet and entryway areas are consistently clean, organized, and guest-ready. * Oversee key control systems, ensuring proper logging, storage, and retrieval of guest vehicle keys. * Ensure smooth coordination of Arrival & Departure operations at all times. Communication & Collaboration * Utilize systems and tools to deliver timely, thoughtful, and personalized guest communications. * Maintain open, positive communication with guests, leadership, and cross-functional teams. * Collaborate with appropriate departments to resolve guest needs and enhance the overall guest experience. Performance & Brand Standards * Drive improvements in guest satisfaction, team member engagement, and departmental financial performance. * Uphold and enforce all Auberge Resorts Collection service standards and brand expectations. Pay Range: $65,000 - $70,000/year Qualifications * Minimum 3 years as a Concierge/Guest Services leader in the hospitality industry * A genuine affinity for interacting with guests and team members alike * Familiarity with the Hudson Valley area, its geography, recreation, restaurants, events, sights, and other attractions * Ability to handle multiple tasks at the same time seamlessly including operating computer systems, internal guest requests, and outgoing guest communication Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit **************** Shinrin Yoku LLC is an Equal Opportunity Employer, M/F/D/V. Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Shinrin Yoku LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $65k-70k yearly 8d ago
  • Site Superintendent

    Milestone Construction

    Assistant general manager job in Rochester, NH

    Join Our Team as Site Superintendent! We are looking for a self-motivated, deadline-driven Site Superintendent to oversee commercial and high-end residential construction projects. The ideal candidate will manage the on-site construction team and subcontractors, ensuring job site organization and OSHA compliance. Key responsibilities include maintaining quality standards, scheduling equipment and materials, and ensuring timely project completion. This full-time, long-term position offers potential for growth within the company. Job Responsibilities: Lead and manage the on-site construction team Coordinate and oversee all site work Work with the Project Manager Ensure timely delivery of materials and equipment Maintain safety, cleanliness, and orderliness on-site Ensure quality standards and project deadlines are met Problem-solving and decision-making Qualifications: Experience as a Construction Superintendent Excellent communication and interpersonal skills OSHA 10 required, OSHA 30 preferred Job Type: Full-Time: Benefits: Dental Insurance Health Insurance 401(k) with employer match Life Insurance Paid Time off About Us: Milestone Construction, LLC is a leading construction firm in Concord, NH, specializing in commercial and residential projects. With over 35 years of experience, we have built a reputation for excellence and commitment to our clients. Our team of skilled professionals is dedicated to delivering high-quality work that exceeds expectations. At Milestone Construction, LLC, we believe in creating lasting relationships with our clients and providing exceptional service every step of the way.
    $45k-68k yearly est. 60d+ ago
  • Restaurant Assistant General Manager

    Thirsty Moose Taphouse

    Assistant general manager job in Dover, NH

    Thirsty Moose Taphouse is looking for an Assistant General Manager candidate! We are a fast growing, high volume restaurant group that focuses on amazing beer, and even better food! The Assistant General Manager will work directly with the General Manager in running day to day operations and managing the restaurant. Responsibilities of the AGM could include: -Assisting in hiring, training, and developing all positions -Running and overseeing day to day operations -Cultivating and maintaining a high level of customer service and ensuring every guest leaves satisfied -Maintaining high standards for service, respect, and professionalism amongst all staff -Ensuring company policies and standards are adhered to -Maintaining clear communication with management teams -Ordering and inventorying beer, wine, liquor -Scheduling certain FOH staff -Conducting inventory -Monitoring and maintaining food, liquor, and labor costs -Scheduling and executing events and promotions -Promptly dealing with any guest complaints or issues Requirements: -At least 1 year managing experience in a full service restaurant -Excellent communication skills, both verbal and written -Strong organizational skills -Experience in a high volume setting -Desire to excel and grow -Strong knowledge of craft beer -Computer proficient -Bachelor's degree preferred This is a full-time position salaried at 50 hours per week. Benefits offered include health insurance, vision and dental insurance, company sponsored 401k, and PTO. Competitive salary commensurate with experience.
    $40k-61k yearly est. 60d+ ago
  • Assistant General Manager

    The Wicked Loon

    Assistant general manager job in Wolfeboro, NH

    Assistant General Manager (Full-Time) Downtown Grill & The Wicked Loon - Wolfeboro, NH Join Downtown Grill & The Wicked Loon as a Full-Time Assistant General Manager (AGM) and dive into an exciting opportunity within a growing hospitality group in beautiful Wolfeboro, NH (03894). This onsite leadership role puts you at the heart of two high-performing restaurants, engaging daily with a dynamic team committed to excellence, accountability, and genuine hospitality. You'll help shape guest experiences that set us apart - in a company that values professionalism, teamwork, and pride in doing things exceptionally well. Compensation: $60,000 - $70,000 annually, based on experience Benefits: Paid Time Off, Profit Sharing, and growth opportunities within a rapidly expanding organization About The Wicked Loon & Downtown Grill The Wicked Loon and The Downtown Grill are sister restaurants connected under one roof - each with its own distinct personality. The Wicked Loon offers an upscale, seafood-centered experience focused on elevated service and attention to detail. It's refined yet approachable, designed for guests who appreciate quality and craft. The Downtown Grill delivers a vibrant, community-driven atmosphere, serving breakfast, lunch, and dinner - plus a lively upstairs sports bar that's one of Wolfeboro's busiest gathering spots. Located at the town docks with commanding lake views, both restaurants share one mission: to create exceptional experiences through hospitality, integrity, and teamwork. Your Role As Assistant General Manager, you'll work closely with the General Manager to oversee all Front of House (FOH) operations, ensuring smooth daily service and a positive team culture. You'll: Train and mentor staff to deliver consistent, high-level service Manage openings, closings, and floor operations Support bar and beverage programs with strong knowledge of wine, cocktails, and service standards Implement promotions and guest engagement initiatives Maintain accountability in scheduling, POS systems, and team communication This role is ideal for someone who thrives in a fast-paced, guest-focused environment and takes pride in leading by example. What We're Looking For Proven experience in Front of House leadership within full-service dining Strong bar, wine, and cocktail knowledge Excellent guest relations and communication skills Experience with scheduling, POS systems, and service training A hands-on leader who motivates, supports, and inspires their team Join Our Team If you're a motivated leader with a passion for hospitality and high standards, we'd love to hear from you. Apply today and become part of a company that values excellence, teamwork, and memorable guest experiences. Apply now through our online application!
    $60k-70k yearly 60d+ ago
  • General Manager - Campground

    Blue Water Hospitality Group, LLC 3.1company rating

    Assistant general manager job in Wells, ME

    Workplace: On-site Employment type: Full time Travel %: N/A Total Rewards include: -Salary range: $ 68,000 - $72,000 -Bonus eligible: up to 10% -Benefits: Medical / Vision / Dental / 401K / Property discounts Welcome to Blue Water Hospitality! Blue Water Hospitality is a growing organization that is always seeking enthusiastic team members to join its journey. Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences. If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team! INTRODUCTION TO ROLE The General Manager (GM) position is a comprehensive professional role where the leader will take full reporting responsibility for an upscale campground and RV Resort. At Blue Water, our property leaders have three main goals: take care of your people, wow your guests, and manage your business. This role will provide direct oversight and strategic direction for all aspects of the operation, including amenities and lodging. This position is best suited for a resourceful and creative individual motivated by employee and guest engagement, as well as achieving goals. WHO WE ARE LOOKING FOR The ideal candidate is an independent self-starter and a strategic thinker who can see the big picture while rolling up their sleeves to manage the day-to-day minutia. The GM must operate effectively in a fast-paced, guest-focused environment and communicate orally and in writing to various audiences. A strong business management acumen is required, with the ability to manage and report on financial results, as well as utilize multiple systems and technologies proficiently. As the GM, you will lead and champion all aspects of property assets and resources, including staff, property, buildings, and amenities. You will also provide exceptional guest services and regularly coach property staff on best practices for delivering outstanding guest service. You will act as the face of the property and conduit to your goals and objectives for employees and guests. WHAT YOU WILL WORK ON Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined below. Taking Care of Your People: Provide outstanding leadership to drive and motivate the team. This role includes recruitment, interviewing, performance management, reviews, coaching, training, and succession management. Ensure the effective use of staffing and scheduling to achieve appropriate coverage and maximize labor efficiencies, including non-traditional workers such as international exchange students (J-1), workcampers, seasonal employees, interns, and others. Oversees time and labor management processes, ensuring accurate tracking of employee hours, compliance with wage and hour laws, and effective scheduling. Implements best practices for labor cost control, monitors attendance patterns, and adjusts staffing levels as needed to optimize operational efficiency and maintain productivity. Actively champions and executes human resource management strategies related to payroll and benefits, onboarding and offboarding requirements, adherence to company policies, employment laws (federal and state), and various other state and federal compliance and regulatory guidelines. Works collaboratively with People Operations Partners to ensure the timely and appropriate execution of human resource matters. Ensures fair and consistent treatment and management of team members. Wowing your Guest: Train and motivate team members to deliver an exceptional guest experience. Establish and maintain optimal property conditions, including cleanliness, maintenance, and aesthetic appeal, and hold team members to high-quality standards. Resolve and address guest concerns and complaints, and seek opportunities to engage with guests. Oversee and administer guest service portals, tools, and resources such as guest communication applications, social media, and online review platforms, satisfaction surveys, and onsite tools. Works collaboratively with the Revenue Generation team to ensure pricing strategy, promotions, offers, and events meet and exceed profitability goals through effective sales, advertising, marketing, and revenue management strategies. Identifies and solidifies opportunities to enhance the guest experience through local partnerships, event and activity management, and community engagement. Manage Your Business: Lead and manage financial results and reporting through effective revenue management, expense and operational controls, forecasting and labor management. Understands how to flex/flow expenses to align with revenue. Plays a lead role in annual budgeting, forecasting, and financial reporting and actively adheres to all corporate policies, procedures, and guidelines. Identifies variances and inaccuracies and provides corrective measures such as flex/flow methodology. Possesses a comprehensive understanding of ancillary revenue streams, including Food & Beverage, attractions, and ticketed events, ensuring these operations are optimized for maximum profitability. Collaborates effectively with third-party vendors to align operational goals, enhance guest experiences, and drive overall property success. Communicates effectively with corporate operations and support teams to address and resolve property needs. Ensures property operations align and adhere to corporate policies and practices. Lead and direct Capital Expenditures and projects to maintain resort aesthetics and goals Requires the ability to perform all functions and duties on the property. Performs other duties as assigned Reliable and punctual attendance is required; the hospitality industry is a 24/7 operation, and therefore, adjusted and irregular hours will be required. WHAT YOU BRING A bachelor's degree in business, Hospitality Management, or another related field is preferred 3-5 years of Tourism or Hospitality Leadership experience 3-5 years of RV Campground experience is required Food & Beverage experience (F&B) preferred Safe Serve Certified preferred Budgeting, Forecasting, and P&L experience are required Event planning and execution is a plus Effective use of computer software, sales tracking software, CRM tools, and social media Prior experience managing payroll and the employee life cycle utilizing an automated system Able to adapt quickly and lead others through change Ability to manage multiple projects and work assignments. Strategic thinker! Self-starter and independent worker while collaborating in a team environment Competitive nature with a strong desire to win! PHYSICAL REQUIREMENTS This role is primarily leadership-focused, and at our resorts, it often includes site walks, inspections, and hands-on problem-solving. Standard physical requirements may include: Ability to stand or walk for extended periods Ability to lift or carry up to 25-45 pounds occasionally The capability to climb stairs and navigate uneven terrain across the resort property Ability to move quickly in emergencies Requires the physical stamina to work long hours and potentially varied shifts Tolerance for indoor and outdoor work environments, including exposure to variable weather Capacity to bend, stoop, kneel, or reach as needed Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board. Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws that provide for equal employment opportunities and all laws related to the terms and conditions of employment.
    $23k-45k yearly est. Auto-Apply 28d ago
  • Assistant General Manager, Seacoast NH

    Michael Timothy's Dining Group

    Assistant general manager job in Portsmouth, NH

    Michael Timothy's Dining Group is actively seeking a motivated full-time Restaurant Manager for one of our Seacoast locations. Are you ready to work? Do you want to be part of a busy and fun team environment? Are you someone who takes pride in their hard work? If so, please keep reading! Experienced managers can earn a very competitive salary to start, with the potential to grow in the position. We provide great benefits and perks, including health, dental and vision insurance, paid vacation, and employee discounts with a daily family meal. If this sounds like the right restaurant opportunity for you, apply today! The restaurant manager will be responsible for the management of all aspects of the business. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff. In addition to daily responsibilities functions outlined under essential duties and responsibilities, the Restaurant Manager will lead the restaurant in all disciplines of hiring staff, training initiatives, updating menu, and maintain budget expenses established by Michael Timothy Dining Group. Must serve as an exemplary figure to coworkers and represent the organization within the framework of its values and culture. ABOUT MICHAEL TIMOTHY'S DINING GROUP We are a dining group that manages full-service restaurants throughout the state of New Hampshire and Massachusetts, including restaurants like Buckley's Great Steaks, Surf Restaurants, Buckley's Burger & Steaks, The Rosa Restaurant, Buckley's Bakery & Cafe's and Lost Cowboy Brewing Co. We are known for high-quality food products and customer service in each of our locations. With great pride in what we do, we ensure that customers walk out of our restaurants happy! As a professionally managed company, we set the benchmark for excellence in the industry. Every day our team lives up to our values of honesty, integrity, and hospitality. We respect and value our team which is why we offer generous benefits, very competitive compensation, a positive working environment, and opportunities for growth. QUALIFICATIONS OF A RESTAURANT MANAGER Excellent verbal, written and interpersonal communication skills. Excellent organization, detailed, and time management skills. Solid leadership capabilities to lead effectively staff in a restaurant setting. Exemplary leader in adhered to all health and safety standards. Ability to effectively manage issues that may arise within the framework of the organization's core values. Sound Ethical Conduct Solid understand of a full-service restaurant operation with comfort level working in a fast-paced footprint. Are you an excellent communicator? Can you work in a fast-paced environment? Do you manage your time well and prioritize tasks accordingly? Can you be patient and professional with staff and customers? If yes, please consider applying to this Assistant General Manager position! WORK SCHEDULE Encouraging a positive work/life balance, we offer 5-day workweek schedules, comprised of mostly nights and weekends. ARE YOU READY TO JOIN OUR DINING TEAM? If you feel you'd be perfect as our Assistant General Manager, apply now using our initial 3-minute, mobile-friendly application. We can't wait to hear from you! Location: 01801
    $40k-61k yearly est. 5d ago
  • Hotel General Manager

    Topside Inn

    Assistant general manager job in Boothbay Harbor, ME

    We are looking for an experienced, driven, and dynamic General Manager to lead the daily operations and overall business management of our boutique inn. The ideal candidate will bring a passion for hospitality, a commitment to high standards of service, and a deep understanding of boutique hotel management. You will be responsible for maintaining profitability, ensuring guest satisfaction, managing a dedicated team, and preserving the unique character of the hotel and brand. Oversee all hotel operations, including front desk, housekeeping, food and beverage, and maintenance. Lead, manage, and inspire a small team of staff, ensuring a culture of professionalism, positivity, and high standards. Develop and implement strategies to maximize guest satisfaction, room occupancy, and profitability. Monitor and control budgets, revenue, and expenses, ensuring financial targets are met for Ownership. Ensure compliance with all health and safety regulations and industry standards. Maintain relationships with vendors, suppliers, and the local community. Foster an atmosphere of personalized, boutique-level service, ensuring guests have a memorable experience. Handle guest feedback, complaints, and special requests with a personalized touch. Monitor performance and train staff to maintain exceptional service standards. Work closely with the Management company and, at times, ownership to create marketing strategies, plan events, and execute business growth initiatives. Proven experience (5+ years) in hospitality management, preferably in a boutique or luxury hotel setting. Strong leadership skills with the ability to inspire and manage a diverse team. Excellent communication, organizational, and problem-solving skills. Solid financial acumen with experience in budgeting, forecasting, and expense management. A passion for delivering outstanding customer service and creating personalized guest experiences. Knowledge of the local New England market is a plus. Familiarity with property management systems (PMS), hotel booking platforms, and guest management tools. Ability to work flexible hours, including weekends and holidays.
    $46k-69k yearly est. 60d+ ago

Learn more about assistant general manager jobs

How much does an assistant general manager earn in Portland, ME?

The average assistant general manager in Portland, ME earns between $36,000 and $80,000 annually. This compares to the national average assistant general manager range of $35,000 to $73,000.

Average assistant general manager salary in Portland, ME

$54,000

What are the biggest employers of Assistant General Managers in Portland, ME?

The biggest employers of Assistant General Managers in Portland, ME are:
  1. Taco Bell
  2. Highgate Hotels
  3. KFC
  4. Heidi's Brooklyn Deli
  5. Hotel Management and Consulting
  6. Sun Tan City
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