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Assistant general manager jobs in San Juan, PR

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  • Field Service Manager - Quick Service Restaurants

    Ecolab Inc. 4.7company rating

    Assistant general manager job in Bayamn, PR

    Ecolab believes that hygiene is health, and that health, in turn, is the key to more profitability and sustainability. To come up with the right hygiene solutions, we build solid relationships with our customers, offering them continuous support. Not only do we offer a broad range of products for specific purposes, but we also give advice that's fully tailored to each situation and every step in the chain. With your career here, you'll have the opportunity to learn and grow, shape your future, make an impact, and quickly see the importance of your work. You will join a company with worldwide reach, a clear purpose and ambitious growth plans. We are currently seeking a Field Service Manager to work in our Quick Service Restaurants Business Unit. After the training on our products and solutions and the market for our Division, you will provide services and solutions for customers' cleaning and sanitation needs. You will be responsible for achieving sales and expense targets for the assigned territory. Also, you will provide service calls and customer training in the field and be the main first contact person for our clients on store level in your assigned territory. In addition, you will solve technical issues related to our products, and sales our products on store level. What's in it For You: * The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments * The ability to make an impact and shape your career with a company that is passionate about growth * The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best What You Will Do: * Conduct food safety, brand standards and other on-site evaluations at customer locations, assessing workplace safety and environmental cleanliness * Provide food safety and brand standards education and training to customers * Perform activities that create a high level of customer satisfaction including the provision of accurate reports and effective customer communication and relationships * Proactively looks for sales opportunities at store or franchise level * Partner with Ecolab Account Management teams to solve customer issues and assist in program development * Maintain professional credentials and remain knowledgeable on current governmental regulations and industry practices * Complete food safety observations based on the customer's required visit frequency (monthly or quarterly) and evaluate each department for improved operations * Maintain dispensing equipment in excellent working conditions and install equipment as necessary * Meet with store management to provide feedback and findings after the store survey is completed and make recommendations for improvement * Complete required paperwork including the proper update of customer contact records and the territory management system * Plan and execute an efficient daily route to maximize effectiveness and productivity Minimum Qualifications: * College degree. Preferably graduate level (technical degree) * 2 years' experience working in a food service, hospitality or grocery environment * Hold valid driver's license and acceptable Motor Vehicle Record * Office tools basic skills * Fluent Spanish, English * Excellent interpersonal and communication (written and verbal) skills * Ability to interact effectively with others, including senior level customers, including the ability to teach, coach and provide guidance and constructive feedback with tact and diplomacy Preferred Qualifications: * Extensive experience in food protection/food safety preferred * Excellent planning & organizational skills * Strong relationship management capability with outstanding consulting skills * Proven ability to deliver results & possess a strong competitive desire to become a top performer * Mechanical skills with experience in mechanical installation and repair preferred Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
    $46k-66k yearly est. Auto-Apply 16d ago
  • Group Manager, Residential Installation Operations, GM Energy

    General Motors 4.6company rating

    Assistant general manager job in San Juan, PR

    **GM Energy** is building a best-in-class installation ecosystem to support the next generation of home energy products. As the Group Manager, Home Product Installation & Interconnection, you will define and execute the strategic approach for how GM Energy delivers residential installations across a diverse national network of certified installers, turnkey providers, and customer-selected electricians. In this role, you will shape the operational model that enables speed, quality, and customer confidence, from installer onboarding and market enablement to in-flight performance, compliance, and long-term network health. You will work across GM Policy, Energy Sales, Business Development, Product Development, and Customer Care to eliminate friction points, reduce barriers to EV adoption, and ensure GM customers experience a level of service and support unlike anything in the market. This position is a unique opportunity to architect the systems, standards, and partnerships that will scale GM Energy's residential installation footprint nationwide - reshaping the way customers interact with energy at home, in their vehicles, and across the grid. **Why Join GM Energy?** This is an opportunity to shape the future of energy solutions and customer experience at GM. You will lead a team that directly impacts operational efficiency, installer success, and customer satisfaction and market development in a rapidly growing sector. **Responsibilities:** **Team Leadership & People Development** + Lead and develop a team responsible for installer onboarding, enablement, compliance, and continuous improvement. + Set clear goals, measure performance, and create accountability across multiple workstreams. + Foster a culture of transparency, collaboration, and innovation. **Installer Onboarding** + Oversee certification, quality verification, and performance benchmarking for new installers. + Ensure adherence to GM Energy standards for speed, craftsmanship, and customer satisfaction. + Maintain onboarding SOPs and quality metrics to ensure consistency and scalability. **Installer Enablement** + Identify priority markets, AHJs, MSAs, and utility partners to accelerate installer readiness. + Partner with internal teams to streamline application and permit packets, escalation pathways, and utility engagement. + Manage installer resources within Salesforce Experience Cloud and improve support workflows to reduce call center volume. **Installer Compliance & Performance Management** + Monitor installer SLAs, cycle times, CSAT, and adherence to contractual requirements. + Drive timely resolution of escalations across active installs and pipeline jobs. + Maintain network health dashboards, lead monthly MORs and QBRs, and partner with purchasing on compliance. **Continuous Network Improvement** + Identify systemic issues through data trends across onboarding, performance, compliance, and customer feedback. + Design and deliver training, education, and compliance programs for internal and external partners. + Drive initiatives that improve installer engagement, reduce cancellations, and enhance customer decision-making tools. **Required Skills & Competencies** + Leadership excellence, including people development, delegation, and team accountability. + Technical fluency in electrical systems, home energy installations, interconnection requirements, EVSE, solar, and energy storage. + Knowledge of AHJ permitting, utility interconnection, and applicable safety codes. + Strong analytical abilities with experience identifying trends and implementing operational improvements. + Effective communicator able to translate technical concepts for diverse audiences including electricians, utilities, policy partners, and executives. + Ability to manage multiple priorities in a fast-paced environment. **QUALIFICATIONS** + Bachelor's degree in Electrical Engineering, Construction Management, or related field preferred. + 7+ years of experience in energy, distributed energy resources, electrical installation, or related industries, with 3+ years in a leadership or indirect leadership role. + Experience managing installer or subcontractor networks, compliance programs, and customer experience initiatives. + Ability to work in Salesforce, Excel, and data visualization tools; capable of defining KPIs, SLAs, and reporting standards. + Understanding of revenue models for energy products, installation services, O&M, and grid or third-party ownership programs **Compensation:** **The expected base compensation for this role is:** **$149,500 - $229,100** **. Actual base compensation within the identified range will vary based on factors relevant to the position.** **Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.** **Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.** **\#LI-HM1** **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Benefits Overview** From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* . **Non-Discrimination and Equal Employment Opportunities (U.S.)** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (******************************************** We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest. The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $67k-84k yearly est. 10d ago
  • Vice President & General Manager

    D.C. Global Talent

    Assistant general manager job in San Juan, PR

    Reports To: Chief Operating Officer Employment Type: Full-Time We are seeking a strategic and dynamic Vice President & General Manager to oversee three premier resorts (2 in Puerto Rico, 1 in Scottsdale). This is an exceptional opportunity for a proven General Manager of a complex property to advance into a multi-property executive leadership role. The ideal candidate will bring deep operational expertise, strong financial acumen, and a track record of delivering excellence in luxury hospitality. Key Responsibilities Provide executive leadership and direct oversight of multiple General Managers Ensure seamless operations across all resorts, maintaining top-tier guest satisfaction and financial performance. Drive strategic alignment with corporate goals, focusing on growth, profitability, and brand positioning. Lead P&L management, budgeting, and forecasting while optimizing revenue streams. Cultivate a high-performance culture, mentoring senior leaders and fostering team engagement. Maintain and elevate luxury brand standards, ensuring world-class guest experiences. Qualifications & Experience Current General Manager of a complex luxury resort; prior multi-property oversight a strong asset. 15+ years of progressive leadership in luxury hospitality. Experience in Mexico or the Caribbean strongly preferred. Spanish proficiency a plus. Proven track record in driving operational and financial performance. Strong emotional intelligence and ability to inspire teams. Experience with luxury brands (e.g., Four Seasons, Ritz-Carlton, etc) preferred. Pre-opening or rebranding experience is advantageous. Why Join Us? Lead a prestigious, multi-property luxury portfolio. Competitive executive compensation with performance incentives. Be part of a growing, innovative hospitality investment and management company.
    $48k-81k yearly est. 60d+ ago
  • Guest Services Manager - Front Office

    CPH Management 4.2company rating

    Assistant general manager job in San Juan, PR

    Manages Front Office Operations to ensure profitability, control costs and quality standards to ensure total guest satisfaction. Oversees room reservations, front office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue. Compiles and prepares financial reports, including: rate and availability calendar. Interviews, trains, supervise, counsels, schedules and evaluate staff. Provide leadership and guidance to Front Office staff ensuring consistent quality service is provided. Encourages a team spirit amongst staff members with leadership and guidance greets guests immediately with a friendly and sincere welcome. Communicates effectively both verbally and in writing to provide clear direction to staff. Assigns and instructs guest service, front office, reservations and front desk agents in the details of work. Observes performance and encourages improvement Uses creative management skills to solve problems. Ensures compliance with Hilton standards to ensure consistent high quality guest relations Manages desk through times of stress, and emergencies, resolves guest concerns, and implements resolutions by using discretion and judgment. Greets customers immediately with a friendly and sincere welcome, uses a positive and clear speaking voice, listens to and understands requests, issues, and situations from both guests and team members. Handles guest relocations as required. Prepares daily forecast of expected arrivals and departures. Follow-up on Front Office upselling and makes sure that every transaction is in order. Encourage TM to perform Hilton Honors enrollments. Any other tasks assigned by General Manager or Director. Requirements: High School graduate or equivalent. Four (4) years college degree preferred. Able to stand, sit and walk for the entire shift. Full availability
    $50k-69k yearly est. Auto-Apply 51d ago
  • General Supervisor (Shipyard Operations / Refit / Repair / Superyachts / Workboats) - Puerto Rico

    Gatesource Hr

    Assistant general manager job in San Juan, PR

    Our client is currently engaged in a strategic initiative to revitalize and operate a shipyard located Puerto Rico. This facility supports the repair and maintenance of a wide range of vessels including superyachts, mega yachts, and commercial workboats. Key services include hull cleaning, painting, structural repairs, and maintenance of propulsion and auxiliary systems. The General Supervisor will be responsible for managing multiple operational departments-Mechanical, Electrical, Paint, and Metalwork-to ensure all vessel repair and refit activities are delivered to the highest standard. This leadership role is essential to coordinating multidisciplinary teams and maintaining productivity, safety, and quality across all stages of marine maintenance projects. Main Responsibilities: Lead and coordinate daily operations across the shipyard's core departments. Allocate tasks and supervise team workflows to meet timelines and performance expectations. Monitor adherence to safety protocols and ensure all work complies with applicable regulations and quality benchmarks. Collaborate with engineering teams, project management staff, and clients to align technical execution with project goals. Review department schedules, manpower allocation, and material requirements. Perform routine inspections and quality audits to guarantee superior results. Provide guidance and mentorship to staff, promoting skills development and operational excellence. Diagnose and resolve technical challenges during ongoing repair and refit activities. Requirements At least 5 years of experience in the ship repair industry. Demonstrated ability to lead cross-functional teams in a shipyard or marine service environment. Comprehensive knowledge of marine mechanical systems, electrical components, painting procedures, and metal fabrication techniques. Strong analytical and organizational skills. Proficiency in interpreting technical drawings and engineering schematics. Effective communicator with strong interpersonal and team collaboration abilities. Benefits Attractive compensation and benefits package. Opportunities for long-term career growth and skill development within the marine industry.
    $44k-60k yearly est. 60d+ ago
  • Food & Beverage Assistant Manager - STK San Juan

    The Condado Collection

    Assistant general manager job in San Juan, PR

    The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment. STK San Juan is a world-renowned brand, with a unique concept which blends the modern steakhouse and chic lounge into one vibe dining experience with the quality of a traditional steakhouse. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together! Key Responsibilities The Food & Beverage Assistant Manager assists the Food & Beverage Manager in overseeing all aspects of the food and beverage operations to ensure the highest level of guest satisfaction and profitability. Supervise and coordinate the activities of the food and beverage staff, including servers, bartenders and hosts/hostesses. Train new employees on service standards, food and beverage preparation, safety procedures, and customer service protocols. Schedule staff to ensure adequate coverage during peak hours and special events. Monitor guest satisfaction levels and respond promptly to guest feedback and complaints. Ensure that all guests receive exceptional service and have a memorable dining experience. Handle difficult situations with professionalism and resolve issues to the satisfaction of the guest. Assist in developing and implementing policies and procedures to optimize efficiency and productivity in the food and beverage department. Oversee inventory management, including ordering, receiving, and maintaining stock levels of food, beverages, and supplies. Ensure compliance with all health, safety, and sanitation regulations, including food handling and storage procedures, cleanliness standards, and alcohol service laws. Conduct regular inspections of the dining area, kitchen, and storage areas to maintain a safe and hygienic environment. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Ensure that proper security procedures are in place to protect employees, customers and company assets. Investigate and resolve complaints concerning food quality and service. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the manager. Develop and maintain positive working relationships with others, support the team to reach common goals, listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information. Perform other duties as assigned by the manager. Qualifications Hospitality oriented. Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred). Proven experience in food and beverage management, with a minimum of 2 years in a supervisory role. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems. Must have computer skills (Excel/Word/PowerPoint) Must have knowledge of POS Systems Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines Ability to work flexible hours, including nights, weekends, and holidays Fully Bilingual (Spanish/English) Benefits 401(k) 401(k) Matching Health Insurance Vision Insurance Dental Insurance Paid Holidays The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
    $34k-50k yearly est. Auto-Apply 8d ago
  • Guest Service Manager - Hampton San Juan

    Hilton 4.5company rating

    Assistant general manager job in Carolina, PR

    A Guest Service Manager supervises the Guest Service/Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. What will I be doing? As Guest Service Manager, you will oversee the Guest Service/Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Service Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Oversee the entire Guest Service/Front Office operation to maintain high standards Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement Ensure regular and VIP Guests are recognised and that the Guest Service department operates with a sales attitude and promotes the hotel brand's loyalty scheme Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities Set departmental objectives, work schedules, budgets, policies, and procedures Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices Maintain good communication and working relationships with all hotel departments Monitor staffing levels to meet cover business demands Conduct monthly communication meetings and produce minutes Manage staff performance issues in compliance with company policies and procedures Recruit, manage, train and develop the Guest Service team Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary EOE/AA/Disabled/Veterans What are we looking for? Guest Service Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous supervisory experience in Front Office within the hotel/leisure/retail sector High level of IT proficiency High level of commercial awareness and sales capabilities Experience of managing people and developing people Previous experience of managing a department and Profit and Loss account Excellent leadership, interpersonal and communication skills Accountable and resilient Commitment to delivering a high level of customer service Ability to work under pressure Excellent grooming standards Flexibility to respond to a variety of work situations Ability to work on your own and as part of a team It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Familiar with Property Management Systems A degree or diploma in Hotel Management or equivalent What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $40k-60k yearly est. Auto-Apply 60d+ ago
  • General Manager

    Service Corporation International 4.4company rating

    Assistant general manager job in Carolina, PR

    Our associates celebrate lives. We celebrate our associates. Manage the daily operations of a single Cemetery location and a single line of business within the Funeral Home industry. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations. JOB RESPONSIBILITIES Financial Management * Work with local and Market Leadership to develop an annual business plan and budget, as well as financial, production, and revenue goals * Accountable for monitoring and achieving annual financial goals * Approve expenditures and invoices, including overtime Operations * Manage the daily activities, ensuring on-time services * Assure the location's operating practices comply with applicable federal and state regulations and Company policies * Establish location goals and priorities * Effectively present and communicate Company and Market strategies, values, and goals to staff * Manage frontline supervisor's responsibilities, expectations, and accountabilities * Collaborate with local Management for resource sharing, ideas, and business or operational enhancements * Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements * Ensure the maintenance of buildings, facilities, and grounds is clean, manicured, and in working order, budgeting appropriately for repairs, including equipment and furniture People Development * Develop a strong, trusting, and reliable team * Understand team members' career aspirations and provide assignments to develop skills and or close gaps * Monitor training and licensing requirements, ensuring staff are re-trained/licensed before expiration * Responsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans, and terminations * Collaborate with Human Resources and Market Leadership for recruiting and retention Other * Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company * Develop and or implement plans to improve the customer satisfaction index and online community reviews MINIMUM REQUIREMENTS Education * High school diploma or equivalent * Technical schooling diploma or Mortuary Science preferred Experience * Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities * Minimum (2) years of experience managing people or projects * Budgeting and expense control experience strongly preferred Knowledge, Skills, and Abilities * Ability to work evenings and weekends * Financial and business acumen * Proficient in the MS Office suite * Excellent customer service skills * Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers Postal Code: 00984 Category (Portal Searching): Operations Job Location: US-PR - Carolina
    $64k-100k yearly est. Auto-Apply 32d ago
  • Assistant General Manager

    Wahlburgers 3.7company rating

    Assistant general manager job in San Juan, PR

    Job Description … We are a working-class organization, rooted at a family's kitchen table where the only star is the food and the music is laughter and stories. We embrace loyalty, gratitude, excellence and community, sharing these values in our restaurants every day. We like to have fun. We aim to make our guests smile. Our chef-inspired menu offers delicious burgers and so much more. As we grow, our leaders will be the driving force to our continued success. Be a part of a unique and growing company. Job Summary: The Assistant General Manager (AGM) is responsible for supporting the General Manager (GM) in all aspects of restaurant operations to ensure a high standard of customer service, efficient and profitable business performance, and a positive work environment for all employees. The AGM will oversee daily operations, manage staff, and ensure compliance with health and safety regulations. Key Responsibilities Operational Management: Supports the GM in efficient and effective restaurant operations on a day-to-day basis. Assists and complies with all aspects of inventory, purchasing, receiving, and storage of Company specified products. Ensure high standards of food quality and service. Ensures buildings, equipment, furniture, and fixtures are in good repair, clean, and regularly maintained. Upholds restaurant mission, vision, philosophy, and core values through behavior and action. In the absence of the GM, the AGM is responsible for managing and directing all aspects required within the restaurant. Financial Management: Assists in managing the restaurant's labor, cost of goods, and overall budget. Making the required adjustments to labor & schedules on a shift-to-shift basis without compromising the Guest experience. Monitor financial performance, including sales, expenses, and profitability. Assists with the inventory, purchasing, receiving, and storage of Company specified products. Assists in providing an ability to drive sales through community engagement - become a presence in the community. Prepare regular reports on financial performance for the Operations Leadership Team and Restaurant Support Center. Staff Management: Clearly and consistently communicate all restaurant policies and procedures and hold team members accountable for compliance. Helps recruit, hire, train, and supervise staff, including servers, bartenders, cooks, and other front-of-house (FOH) and back-of-house (BOH) employees. The restaurant's secondary point of contact for staff selection, training, development, and motivating team members for operational excellence. A brand ambassador for maintaining a professional restaurant and team member image, including restaurant cleanliness, proper uniforms, and appearance standards. Works with the GM to appropriately schedule FOH and BOH employees to ensure adequate coverage and labor budget is met. Ongoing coaching/mentoring of employees to reinforce positive behaviors and provide feedback on development opportunities. Maintains a professional restaurant and team member image, including restaurant cleanliness, proper uniforms, and appearance standards. Set the standard for the restaurant through leadership by example. Ensures a safe and harassment-free environment for all Team Members and Managers. Resolve staff conflicts and handle disciplinary actions as needed. Customer Service: Ensure exceptional customer service and address guest complaints or concerns. Monitors guest feedback and supports the GM to implement improvements based on feedback (Yelp reviews, Open Table reviews, Guest emails, etc.). Maintain a positive and welcoming atmosphere for guests. Marketing and Promotion: Work with the GM and Marketing Team to develop and implement marketing strategies to attract and retain guests. Execute companywide promotional events and special offers. Compliance and Regulations: Ensure compliance with all local, state, and federal regulations, including labor laws and health codes. Upholds restaurant safety, sanitation, and security standards, including handling chemicals safely. Implement and enforce company policies and procedures. Ensures building, equipment, furniture, and fixtures are properly repaired, cleaned, and maintained regularly. Requirements & Prior Experience: Minimum of years of full-service restaurant experience and experience in a leadership capacity (i.e., trainer, shift leader, kitchen manager, restaurant manager, etc.) in a high-volume full-service restaurant concept. Fully bilingual (Spanish & English) Able to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays and days off. Ability to inspire cooperation and teamwork through self-confidence, positive attitude, and enthusiasm. Excellent leadership and motivational skills. Excellent interpersonal/listening/communication skills. Excellent problem resolution/guest recovery skills. Attention to detail and analytical skills. Experienced and proficient in using basic computer technology (i.e., POS systems, Microsoft Office programs, etc.). Must be TIPs-certified or willing to complete certification upon hire to ensure responsible alcohol service. Strong commitment to serving others in the community. Acts with integrity and treats others with respect. ServSafe certified. Equal Opportunity Employer
    $23k-29k yearly est. 23d ago
  • Overnight Dry Grocery/GM stocker

    Wal-Mart 4.6company rating

    Assistant general manager job in Hatillo, PR

    Stocking, backroom, and receiving associates work to ensure customers can find all the items they have on their shopping list. Depending on the shift you work, your job could include moving inventory in the backroom, unloading trucks, or helping customers while stocking shelves. From unloading trucks in the summer to filling ice cream in the freezer, this fast-paced job can be physically demanding. It's like being paid to go the gym!At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. * The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
    $48k-94k yearly est. 38d ago
  • HS OPERATIONAL MANAGER

    Boys & Girls Club 3.6company rating

    Assistant general manager job in San Juan, PR

    Job Description GENERAL DESCRIPTION: Responsible for operations of the Head Start Program including facility management, information systems, transportation, and property. Supervises and ensures that the Performance Standards and regulations are met and that agency facilities and operations are effective and efficient; works closely with Head Start managers to coordinate agency operations; responsible for meeting Head Start Performance Standards and following the agency policies and procedures. TASKS AND ESSENTIAL JOB RESPONSIBILITIES: Works with the managers and coordinator to ensure that facilities, transportation, food service, technology resources, and center operations are effectively and efficiently managed and meet the Head Start Performance Standards, all regulations and policies and procedures. Responsible for contract development and management. Explore and research facility opportunities. Negotiate leases and contracts, also responsible for the oversight of tenant leases. Prepare and coordinate job bids, repair costs and estimates. Assess facility needs: monitor, evaluate and prioritize Facilities Tracker Requests, determining assignments/scheduling and when requests need to be contracted out. Ensure facilities/equipment is appropriately maintained, schedule and coordinate repairs with Facilities Technicians/Assistants, and/or subcontractors (electrician, plumber, locksmith, etc.) Maintain records and documentation for all contracts (tenant leases, facility lease, inter-agency agreements, construction projects etc.) and jobs, projects and equipment. Coordinate facility construction, renovations and playground development. Establish and maintain professional working relationships with vendors, agency funders, tenants, and the business community. Management of requests and needs related to information technology systems Regularly monitor functional areas (facilities, playgrounds, food service, transportation and information technology systems) to assure compliance with Head Start Performance Standards, local, state and federal regulations. Work with program managers to plan, organize and supervise day-to-day program operations; monitor quality, resolve challenges and continuously seek opportunities for improvement. Facilitate the Facilities Committee. Responsible for the operation's material inventories and their distribution to the operation. Monitors the inventory of site materials, supplies, and equipment; places orders for the center. Assesses current and future facility needs; makes recommendations to the Head Start Director. Development and implementation of the operational inkind plan Submits monthly the in-kind contributions, volunteer report and all program activities. Maintains accurate and complete volunteer files. Ensures volunteers working ten hours or more per month are referred to Human Resources for background screening and TB Testing. Development of the operational and programmatic calendar Establishes and maintains property records in accordance with organizational regulations and policies. Prepares annual property inventories and submits the corresponding reports Certifies the deregistration and registration orders to the program property registry Manage data platforms related to head start program operations Mobilize community resources and partnerships and work with other organizations in the community to foster collaboration as defined by the Office of Head Start. Strategic leadership and innovative programming to meet the needs of children and families in alignment with Head Start and organizational objectives. Coordinate with leadership team on operational aspects of all school events Assists in the development and implementation of the annual training plan, including pre-service, in[1]service, T/TA, and ongoing training requirements Perform other related duties as assigned by the HS/EHS Director. SUPERVISION EMPLOYEE DEVELOPMENT: Establishes action plans that encourage the development of its employees (behavior and performance), especially its key talent PERFORMANCE REVIEW: Complete performance appraisals on time and correctly identify your employees' areas of strength, opportunity, and development ORGANIZATIONAL ENVIRONMENT AND CULTURE: Ensures a positive work environment in which commitment, resources, collaboration and recognition are encouraged COMMUNICATION: Effectively communicates expectations, needs, critical situations, organizational objectives and the role of your team in meeting them PERFORMANCE MANAGEMENT: Effectively management situations of poor performance. Take required disciplinary action, in an objective and fair manner, following Program Policies and Procedures and EEO requirements. This includes requirements involving the Head Start Policy Council in employee hiring and termination as outlined in Performance Standards 45 CFR 1304, Appendix A. SUSTAINABILITY: Hiring, training, scheduling, evaluating, and ensuring accuracy, timeliness, and the completion of all work performed by direct reports. EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED: Bachelor's Degree in business management field or a combination of a Bachelor's Degree in an unrelated field and relevant experience. Minimum of three years professional level management and supervision of a department or agency. Knowledge and experience in business and human resource practices. At least three years' experience working with diverse families in low income communities on health and wellness interventions, including evidence-based strategies to reduce health disparities, with supervisory responsibilities Background and understanding of child preventative health, including EPSDT requirements for children 0-5 Bilingual Required- translation and interpretation (language(s) - program specific). Maintain certification in CPR and First Aid. Physical exam and background checks are required for this position. Travel required locally or long-distance up to 10% of the time for work-related meetings and functions. Must have a valid driver's license and reliable transportation. Ability to interact effectively with people from diverse backgrounds Strong leadership skills with excellent written and oral communication skills. Ability to communicate effectively, verbally and in writing Demonstrated computer literacy skills, using MS Office applications and other basic data systems including internet navigation Must be honest, dependable and able to meet deadlines Self-motivated and able to work independently PHYSICAL REQUIREMENTS & WORK ENVIRONMENT: Ability to sit most of the time with some bending and reaching. Ability to stand, walk, and bend periodically. Ability to engage in repetitive movement of wrists, hands, and fingers - typing and/or writing. Ability to work frequently at close visual range (i.e. preparing and analyzing data and figures, accounting, transcription, computer terminal, extensive reading). Ability to receive and respond to oral communication. Ability to exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects. Work is generally performed in an office environment. Noise level in the work environment is moderate to occasionally loud (examples: business office with computers and printers, light to moderate traffic, human voices). Standard office equipment generally used includes: Telephone Personal Computer (monitor, keyboard, and mouse) or Tablet Printer/Photocopy Machine Calculator May be required to operate a motor vehicle during the course of duties. ORGANIZATIONAL VALUES: Empathy: We believe in showing love and compassion to all of our beneficiaries and in everything we do. We work hard to ensure respect, solidarity and purpose and we are dedicated to a sense of mutual service based on a deep sense of empathy Inclusion trust: We learn from those most affected by the poverty. We develop opportunities with them at the center of what we do. We discover the needs for being able to design and implement the right solutions at scale. Ethical Transparency: Our mission to eradicate poverty infantile in Puerto Rico is the driving force to do things well, with the best governance, ethics and transparency. Creative Innovation: We build a better country. We recognize that the opportunities to which we aspire require new solutions. Creativity and innovation are our tools to create a better quality of life. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.
    $35k-47k yearly est. 11d ago
  • General Manager

    Upturn Co

    Assistant general manager job in San Juan, PR

    Responsible for the safe and smooth functioning of a facility such as a shopping mall, a cluster of a companys office buildings, a hotel, an educational institution, a convention center, or a resort, by supervising its maintenance and by regular evaluation of its condition. Facilities Manager Job Duties Keeping an area clean, safe, and in good working condition and having good supervisory skills. Responsibilities usually include: 1) Using CMMS and schedule for cleaning and maintenance of the facility. 2) Evaluate the condition of equipment or systems such as air conditioning, generators, elevators, fire pump, etc. on a regular basis. 3) Ensuring adequate lighting in all areas. 4) Make sure the buildings are safe, in accordance with applicable regulations, and that no fire or other hazards exist. 5) Maintaining precise records of the working condition of the facilitys equipment. 6) Directing responsibilities to other staff members and evaluating their performance. 7) Preparing and conducting safety training programs. 8) Implementing new technology into processes if required. 9) Suggesting and discussing areas for improvement with management. 10) Sometimes participating in interior decorative plans, such as choosing the type of carpet or glass, keeping in mind the type of maintenance that will be required for them. 11) Establishing and overseeing recycling operations where required. 12) Making building Facilities Manager Knowledge and Skills 1) Good organizational and planning skills to ensure that all areas are taken care of in a disciplined, periodic manner. 2) Knowledge of HVAC (Heating, Ventilation, and Air Conditioning), Occupational Safety and Health Administration (OSHA), Plumbing, Masonry, and in some cases Environmental Protection Agency (EPA) principles and guidelines. 3) A keen attention to detail, especially the ability to quickly spot threats to safety.
    $44k-79k yearly est. 60d+ ago
  • Assistant General Manager

    Highgate Hotels 4.5company rating

    Assistant general manager job in Carolina, PR

    Compensation Type Yearly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Overview The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies Qualifications At least 5-6 years progressive experience in a hotel. Bachelor's Degree preferred. Long hours sometimes required. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Perform other duties as requested by management.
    $35k-51k yearly est. Auto-Apply 60d+ ago
  • Port Operations Manager - Diego Garcia

    Amentum

    Assistant general manager job in San Juan, PR

    This opportunity is contingent on contract award. **Port Operations Manager** + Overseeing all port operations including loading and unloading of cargo, vessel traffic, and storage operations + Ensuring that all operations comply with safety and environmental regulations + Managing port personnel, including hiring, training, and performance evaluations **QUALIFICATIONS** + US Citizenship + Secret Security Clearance + Minimum of 72 months Harbor Operations experience. This opportunity is located on the island of Diego Garcia. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
    $35k-60k yearly est. 60d+ ago
  • General Manager

    Dave & Buster's 4.5company rating

    Assistant general manager job in San Juan, PR

    THE GENERAL MANAGER: inspires and fosters accountability to drive success in the role while upholding our Culture of FUN! They provide strong leadership, supervision, and guidance on strategic initiatives and operational standards to enhance business outcomes. What we are looking for! Proven track record of successfully managing operations and meeting financial goals Strong ability to lead, motivate, and develop a diverse team, fostering a positive work environment Solid understanding of financial reports, budgeting, and forecasting Experience with cost control, inventory management, and profitability analysis Exceptional skills in delivering high-quality customer service and resolving issues effectively You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks Excellent verbal and written communication skills for interacting with staff, customers, and vendors Familiarity with health and safety regulations, as well as labor laws related to the restaurant industry Requirements: 21+ years of age 5+ years of Restaurant/Hospitality Experience Proficient in managing the cost of goods sold and labor Strong business acumen Ability to lead a team to create a memorable guest experience The ability to work weekends, nights and holidays Not afraid to work in a fast-paced, noisy environment with distracting conditions. What will you be doing daily? Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets Oversee all operational aspects, including entertainment, food, beverages, equipment, and property, to support the achievement of financial objectives and company initiatives Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience Deliver an unparalleled guest experience through the best combination of food, drinks, and games Maintain a safe and secure environment for all guests and staff Continuously improves operational execution through attention to detail and adherence to operating standards and procedures PERKS! Competitive salary Quarterly bonus program Health, Dental, Vision, Long & Short-term Disability Employee Assistance Program Buster's Legacy Fund (Supports team members during difficult times) 401K matching plan FREE food FREE gameplay Large leadership team = multiple managers per shift FUN work environment Grow your career! Two FUN brands (Dave & Buster's and Main Event Entertainment) under one roof = Double the growth opportunities Dave & Buster's Inc./Main Event Entertainment is an Equal Opportunity Employer Salary Range: 73045.54 - 85935.99 We are an equal opportunity employer and participate in E-Verify in states where required.
    $48k-68k yearly est. Auto-Apply 60d+ ago
  • District Service Manager

    Fujifilm 4.5company rating

    Assistant general manager job in San Juan, PR

    The District Manager will report to the Regional Support Manager and be responsible for planning and directing equipment installation and servicing to toner equipment customers based within an assigned territory. Manage day-to-day activities of Field Service Technician (FST), to meet internal and external customer expectations. The District Manager will reinforce Fujifilm's leadership values by transforming his or her assigned district into a customer focused, proactive operation that will help drive Fujifilm's business. **The preferred location for this position would be in a major city in Texas.** **Company Overview** At FUJIFILM North America Corporation, we are many things to both consumers and business customers. We're looking for passionate, mission-driven people to help us continue to innovate. With five operating divisions, there's a lot of opportunity to find your niche and make an impact. Perhaps you'll click with our Imaging Division that provides one-time-use cameras, digital printing equipment, and instax. Maybe you'll get charged up about our Electronic Imaging Division that markets digital cameras, lenses, and accessories for content creators. Or, you might have your eye on our Optical Devices Division, which provides optical lenses for the broadcast, cinematography, videography, and industrial markets. You could be drawn to our Business Innovation Division-they develop office and commercial print solutions and enable digital transformation. And if you're interested in tape, check out our Industrial Products Division-they develop data storage solutions. We offer a collegial culture and a flexible work environment. Our headquarters is in Valhalla, New York, a quaint town just one hour north of New York City. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: *************************************************** **Job Description** **Responsibilities** + Direct the FST equipment installation process to ensure timely and quality performance + Work with FST and Technical Advisor Group to provide resolution to escalated customer problems + Manage daily activities of assigned customer support group + Develop strong working relationships with internal and external customers + Provide problem resolution to customers on escalated product issues. + Interact with sales personnel to ensure technical services and support are properly delivered and all billing is clearly understood + Direct skill set training for technicians to ensure that support is delivered at a high level + Complete and submit service activity reports and paperwork timely to the appropriate group/department + Communicate product issues to the Technical Advisor Group so they can be escalated to the manufacturer + Participate in the interviewing, hiring, and performance management process for assigned FST's + Provide Sales assistance in demos and/or customer visits + Attend training classes for product updates and new products + Monitor critical accounts to accomplish quick and effective problem resolution + Monitor weekly, monthly and annual reports and direct FST actions based on reported data + Perform related duties as assigned by manager **Required Skills/Education** + HS Diploma or GED + 3+ years management experience + 5+ years field experience in in a technical service industry + Experience with toner-based presses, inkjet equipment, color management, and/or prepress products and software applications + Knowledge of current Graphic Arts Industry technology and trends + Ability to work under highly stressful customer situations + Ability to communicate with vendors and clients in an efficient and professional manner + Outstanding customer relations skills + Excellent problem-solving and decision-making skills + Highly developed interpersonal skills and ability to work with others + Ability to achieve corporate and departmental goals by effectively managing a geographic team and customer base + Possess necessary skills/attributes to include excellent communication skills (both verbal and written), + Working knowledge of a CRM tool and Microsoft applications + Valid Driver's License + Ability to travel approximately 60% **Desired Skills** + Bachelor's degree in related field + Managed a group of 10 + individuals + 3 + years of managing field service technicians for toner-based products + Salesforce CRM **Salary and Benefits** + Up to $78,000 depending on experience + Medical, Dental, Vision + Life Insurance + 401k + Paid Time Off *\#LI-REMOTE **EEO Information** Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. **ADA Information** If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (***********************). **Job Locations** _US-Remote_ **Posted Date** _1 month ago_ _(11/12/2025 5:57 PM)_ **_Requisition ID_** _2025-36153_ **_Category_** _Service_ **_Company (Portal Searching)_** _FUJIFILM North America Corporation - Business Innovation Division_
    $78k yearly 38d ago
  • Operations Manager(E)

    Legends 4.3company rating

    Assistant general manager job in San Juan, PR

    LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula to you? Join us! Legends Global, has an excellent opening for the Operations & Facility Manager at The PR Convention Center. This Position is supporting the Director of operations for overseeing all operational and maintenance functions of the PR Convention Center and Antiguo Casino to ensure safe, efficient, and high-quality event delivery. This role manages staff and subcontractors across maintenance, engineering, housekeeping, and event logistics to guarantee that the venue is fully prepared, compliant, and operationally excellent always. The Manager collaborates closely with event services, sales, F&B teams to meet client requirements, enhance guest satisfaction, and maintain the property in excellent condition. Responsibilities include strategic planning, budgeting, preventive and corrective maintenance, policy implementation, and continuous improvement of operational standards and delivery service. Essential Duties Operations & Event Support * Plan, organize, and coordinate all daily operational activities to ensure the venue's readiness for events. * Oversee setup, logistics, and operational support for events in coordination with event management, client services, and F&B departments. * Ensure smooth event operations, addressing any on-site issues promptly to maintain service quality and safety. * Actively participate in client meetings to understand operational needs and provide technical and logistical solutions. Maintenance & Facility Management * Oversee maintenance and repair services including HVAC, electrical, plumbing, mechanical, and general building systems. * Manage preventive and predictive maintenance programs using CMMS or Legends Global maintenance tools. * Supervise vendors and contractors, ensuring compliance with service agreements, safety regulations, and performance standards. * Continuously review facility conditions and recommend repairs, upgrades, or capital improvement projects. * Ensure full compliance with OSHA, building codes, fire safety, and other local regulatory standards. Staff Leadership & Administration * Supervise, train, and evaluate departmental staff, fostering a culture of safety, teamwork, and accountability. * Manage subcontractors and service providers, ensuring adherence to operational standards and service-level agreements. * Conduct and participate in regular staff meetings to review event plans, schedules, and performance updates. * Prepare and deliver weekly and monthly operational reports for management and stakeholders. Financial Management & Reporting * Supporting the Director of Operations developing and monitoring departmental budgets, forecasts, and staffing plans. * Prepare event cost estimates and post-event analyses to optimize operational efficiency. * Track and manage expenses related to equipment rentals, supplies, and contracted services. * Implement and oversee inventory and purchasing control systems for consumables, tools, and equipment. Compliance, Safety & Continuous Improvement * Maintain all building licenses, inspections, and certifications. * Promote and enforce workplace safety programs in line with OSHA and internal standards. * Supporting the Director of Operations developing, implementing, and updating policies and standard operating procedures (SOPs) for operations and maintenance. * Lead or support special projects assigned by the Director of Operations to enhance operational excellence. Required Qualifications * Bachelor's degree required, Engineering, Facility Management, Industrial, Mechanical, Electrical, or related field preferred. * Minimum 5 years of experience in facility or operations management, ideally within a convention center, large venue, or hospitality environment. * Proven experience supervising and developing teams and managing third-party service contracts. * Strong project management skills with ability to handle multiple priorities under tight deadlines. * Proficiency in Microsoft Office Suite (Excel, Word, Outlook, MS Project) and familiarity with CMMS or other maintenance management systems. * Fully bilingual in English and Spanish (spoken and written). * Excellent communication, problem-solving, and interpersonal skills. * Professional demeanor and ability to represent the venue effectively with clients, vendors, and stakeholders. * Availability to work flexible hours including nights, weekends, and holidays as event schedules require. * Strong Communication skills at all levels of the organization. * Problem-solving and adaptability.. Legends is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
    $39k-52k yearly est. 2d ago
  • Restaurant Manager - Southeast Asian

    Marriott 4.6company rating

    Assistant general manager job in Dorado, PR

    **Additional Information** Relocation assistance provided. Bonus eligible. Work visa sponsorship available. **Job Number** 25157779 **Job Category** Food and Beverage & Culinary **Location** Dorado Beach a Ritz-Carlton Reserve, 100 Dorado Beach Drive, Dorado, Puerto Rico, United States, 00646VIEW ON MAP (*************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **JOB SUMMARY** Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. **CANDIDATE PROFILE** **Education and Experience** - H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR - 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. **CORE WORK ACTIVITIES** **Taking an Entrepreneurial Approach to Driving the Restaurant Business** - Understands financial opportunities by surveying restaurant demand. - Partners with key individuals in the local community to assess opportunities. - Identifies and analyzes competitors. - Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action. - Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues. **Leading Significant Marketing/Public Relations/Media Activities** - Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable. - Supports on-site/off-site public relations opportunities to promote the restaurant. - Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies. - Serves as the primary point of contact for restaurant events. - Participates in local networking activities, which are often off-property, in support of the restaurant. **Managing Day-to-Day Restaurant Operations** - Supervises and manages employees. - Understands employee positions well enough to perform duties in employees' absence. - Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. - Conducts daily "taste panels" to educate, drive sales and create sales goals. - Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc. - Monitors compliance with all applicable laws and regulations. - Monitors adherence to liquor control policies and procedures. - Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear. - Monitors alcohol beverage service for compliance with local laws. - Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards. - Assists servers and hosts on the floor during meal periods and high demand times. - Advocates sound financial/business decision making. - Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis. - Recognizes good quality products and presentations. - Supervises daily shift operations in absence of Assistant Restaurant Manager. - Oversees the financial aspects of the department including purchasing and payment of invoices. **Fostering an Environment that Creates Exciting and Memorable Guest Experiences** - Provides services that are above and beyond for customer satisfaction and retention. - Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. - Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. - Empowers employees to provide excellent customer service. - Acts as the guest service role model for the restaurants.. - Addresses guest problems and complaints. - Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. - Verifies corrective action is taken to continuously improve service results. - Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). - Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. **Managing and Conducting Human Resource and Talent Management Activities** - Actively participates in the hiring process to identify the right talent to support the outlet's concept. - Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. - Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. - Facilitates the fair and equal treatment of employees. - Strives to improve employee retention. - Monitors employee attendance of on-going training to understand guest expectations. - Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. - Strives to improve service performance. - Encourages recognition of employees across areas of responsibility. - Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team. - Establishes guidelines so employees understand expectations and the work. - Utilizes interpersonal and communication skills to lead, influence, and encourage others. - Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model. - Encourages and builds mutual trust, respect, and cooperation among team members. - Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. - Develops specific goals and plans to prioritize, organize, and accomplish own work. - Monitors and maintains the productivity level of employees. - Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. - Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives. - Provides work-related training, supervising, follow-up and hands-on management. **Additional Responsibilities** - Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices. - Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. - Analyzes information and evaluates results to choose the best solution and solve problems. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $39k-60k yearly est. 60d+ ago
  • COMMERCIAL OPERATION MANAGER

    Alivia Health

    Assistant general manager job in Guaynabo, PR

    Job Description The Commercial Operations Manager role be responsible for providing strategic insight to both the field force and the sales leadership team specific to the business KPI's, incentive compensation, Sales Force Effectiveness dashboards, field force targeting and management reporting. This role will lead the internal sales support representatives, driving the collaborative alignments among multiple teams, including sales, marketing and operations for Alivia's Specialty and Infusion. This role will partner with Sales Managers to enable commercial department efficiency, productivity and reporting/analytical capabilities to react quickly to changing customer dynamics and make profitable business decisions. The Commercial Operations Manager applies technical knowledge to solve problems, receives assignments in the form of objectives and determines approach, resources, schedules, and goals. The Sales Manager consistently review performance metrics and promptly identify and address emerging trends, opportunities and issues through specific actions plans by territory and line of business. Responsibilities include but are not limited to: Lead Sales Support, and Operations team members in supporting and reducing the administrative burden on the sales force. Craft and present compelling, strategic recommendations for sales team performance to drive new business growth. Drive the creation and implementation of a comprehensive system of dynamic and efficient tools for reporting and analyzing data. Working collaboratively to establish processes that drive continuous improvement and revenue growth. Engage in collaborative dialog with Sales Managers, Operations Managers, Marketing and Finance to create profitable commercial strategies, initiatives, and processes. Analyze performance metrics and sales tool usage reports to identify sales team training needs. Collaborate with our learning and development team to develop strategies to meet these needs. Build strong relationships within a network of colleagues on all levels and ensure effective linkages with all stakeholders. Supports and contributes to a sales Operations vision and strategy aligned with business needs. Works with colleagues to build the infrastructure and capabilities that enable the sales organization to achieve sustainable success. Develop an accessible library of sales processes and programs for quick reference by the organization, using existing technologies as appropriate. Build productive long-term customer relationships with external decision makers. Participate in sales and marketing activities with key customers and/or professional associations. Evaluate and promotes training and continuous education for Commercial Team To monitor customer satisfaction and service levels to ensure that standards are being met Candidate Experience: 5years ofprevioussupervisory experience isrequired. Prior experience working in Specialty Pharmacy,Home Infusionorpharmaceuticalsalesisrequired. Demonstratedtrack recordof meeting/exceedinggoals. Demonstrated capability with coaching and developing personnel. Previous experience with coordinating and leading projects ***EEOC F/M/V/D***
    $35k-60k yearly est. 10d ago
  • Vendor Operations Manager

    System One 4.6company rating

    Assistant general manager job in San Juan, PR

    **Employment Type:** Full Time **Pay Range:** Negotiable **Job Number:** JO-2512-2797 **Primary Function** The Vendor Operations Manager supports the Enterprise Marketing Organization by managing key components of the third-party vendor portfolio. This role serves as the operational link between internal marketing teams and external vendors, ensuring compliance, effective communication, and the successful execution of vendor engagements. The coordinator will help to optimize vendor relationships, streamline processes, and support governance routines to reduce risk and enhance marketing operations. **Duties & Responsibilities** + Oversee assigned areas of Enterprise Marketing's Third-Party Portfolio + Support Third Party Engagement Managers (TPEMS) with contract management, data transmission, issue remediation, and education + Identify opportunities to optimize the vendor portfolio, eliminate duplication, and streamline processes using data-driven recommendations + Serve as a conduit to the Third Party Management team and support governance routines, including Third Party Risk Council Governance + Vet, onboard, and offboard new and existing third-party vendors + Act as the primary point of contact between TPEMS, Enterprise Data teams, Global Third Party, and Risk partners + Deliver ongoing reporting related to vendor operations, aggregating data from multiple sources and providing insights and recommendations **Skills & Qualifications** + Expertise in vendor management, vendor operations, or similar function + Strong understanding of risk assessment and relevant controls within vendor relationships + Ability to support marketing teams in fostering productive and compliant vendor partners + Knowledge of marketing operations and marketing processes preferred + Excellent communication, organizational, and analytical skills + Strong attention to detail and ability to manage multiple projects simultaneously **Education & Experience** + Bachelor's degree in Marketing, Business Administration, or a related field preferred + 5+ years of experience in vendor operations management, marketing operations, project management, or related backgrounds preferred **To Apply** Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. **Global HQ** 6402 Arlington Blvd, Suite 1020 Falls Church, VA 22042
    $37k-51k yearly est. 3d ago

Learn more about assistant general manager jobs

How much does an assistant general manager earn in San Juan, PR?

The average assistant general manager in San Juan, PR earns between $22,000 and $51,000 annually. This compares to the national average assistant general manager range of $35,000 to $73,000.

Average assistant general manager salary in San Juan, PR

$34,000

What are the biggest employers of Assistant General Managers in San Juan, PR?

The biggest employers of Assistant General Managers in San Juan, PR are:
  1. Wahlburgers
  2. Highgate Hotels
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