Assistant general manager jobs in South Dakota - 1,492 jobs
General Manager
TM Industries, LLC/Trailmanor
Assistant general manager job in Parkston, SD
GeneralManager - RV/ Travel Trailer Manufacturing
Parkston, South Dakota
Full-Time position
About this Role:
We are seeking a dynamic and experienced GeneralManager to lead our RV manufacturing operations. This role is responsible for overseeing all aspects of production, supply chain, quality control, workforce management, and strategic planning. The ideal candidate will bring deep knowledge of manufacturing processes, a passion for innovation in the RV industry, and a proven ability to lead cross-functional teams to achieve operational excellence and business growth.
Key Responsibilities:
Operational Leadership
Oversee day-to-day operations of the RV manufacturing facility, ensuring production targets, quality standards, and safety protocols are met.
Work with leadership team to develop manufacturing processes which improve efficiency and reduce waste.
Coordinate with Sales, Purchasing and Logistics teams to ensure timely delivery of materials and finished products.
Strategic Planning & Execution
Develop and execute short- and long-term business strategies aligned with company goals.
Identify opportunities for product innovation, process improvement, and market expansion.
Monitor industry trends and competitor activity to maintain a competitive edge.
Team & Culture Management
Lead, mentor, and develop department managers and staff across Sales, Service, Production, and Quality.
Foster a culture of accountability, safety, and continuous improvement.
Ensure compliance with labor laws, environmental regulations, and company policies.
Financial Oversight
Prepare and manage budgets, forecasts, and capital expenditures.
Analyze financial reports to identify cost-saving opportunities and drive profitability.
Collaborate with finance and executive leadership on pricing, margins, and investment decisions.
Customer & Vendor Relations
Maintain strong relationships with dealers, suppliers, and service providers.
Ensure customer satisfaction through high-quality products and responsive service.
Represent the company at trade shows, industry events, and with key stakeholders.
Qualifications:
Bachelor's degree in Business, Engineering, Manufacturing, or related field preferred.
7+ years of leadership experience in manufacturing, preferably in the RV, automotive, or heavy equipment industries.
Strong knowledge of production planning, supply chain management, and quality assurance.
Proven ability to lead large teams and manage complex operations.
Excellent communication, problem-solving, and decision-making skills.
Proficiency in ERP/MRP systems and manufacturing software tools.
Preferred Attributes:
Passion for the RV lifestyle and outdoor recreation.
Experience with custom or luxury vehicle manufacturing.
Familiarity with regulatory standards (e.g., RVIA, DOT, OSHA).
Track record of driving innovation and operational transformation.
$45k-75k yearly est. 3d ago
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General Manager - South Region
Marco 4.5
Assistant general manager job in Rapid City, SD
/OBJECTIVE The GeneralManager at Marco Technologies will be responsible for overseeing all aspects of a region including service, specialists, and operations within the Print Division. This includes client experiences (Service Delivery, installation, project management, etc.) and region P&L generalmanagement functions. This role requires strategic collaboration with a matrix sales organization to drive revenue growth while maintaining a relentless focus on delivering exceptional customer experiences. The role is crucial for ensuring efficient processes, high-quality customer experiences, and optimal resource management to support the regions objectives and overall Print Division goals.
ESSENTIAL FUNCTIONS
Oversee the day-to-day operations for a line of business. Including financial oversight, personnel management, efficiency of operation, and effectiveness in achieving region goals.
Drive the execution of operational strategies to optimize client experience (Ex. service delivery, project management, installation processes, etc.), market expansion and overall operational performance for a line of business.
Provide recommendations and support for the execution of annual and quarterly strategic plans. Utilize data-driven insights to make informed decisions that positively impact the business line's performance.
Collaborate with other Regional GeneralManagers to create a holistic approach both in the employee experience, customer experience and overall line of business contribution to the organization. Best practice sharing and modeling between the regions.
Ensure sales effectiveness and support within the region to directly impact sales growth and revenue goals. Work in partnership with sales leaders to impact strategic sales initiatives and sales revenue goals.
Lead initiatives to enhance customer satisfaction and loyalty by ensuring exceptional service across all customer-facing teams. Ensure service protocols and procedures are followed and generate high levels of customer satisfaction and service quality.
Recruit, mentor, and retain top talent within the business line, promoting professional growth and succession planning.
Optimize the allocation of resources, including budget and personnel, to maximize operational efficiency and ROI.
Set and monitor key performance indicators (KPIs) to assess operational effectiveness and identify areas for improvement. Ensure alignment of operational activities with region goals.
Collaborate with finance and other departments to manage budgets, control costs, and ensure alignment with company objectives.
Ensure service protocols and procedures are followed and generate high levels of customer satisfaction and service quality.
Lead organizational change initiatives effectively, minimizing disruption and aligning teams with new directions.
Foster a culture of collaboration, accountability, and continuous improvement.
Encourage innovation and the adoption of best practices.
Provide coaching, training, and professional development opportunities to enhance team performance.
Provide regular updates and reports on operational performance, service metrics, and project management progress to the Print Division leadership team.
Act in accordance with Marco policies and procedures as set forth in the Employee Handbook.
Perform other related duties as assigned.
QUALIFICATIONS
Education and Experience
- Bachelor's degree in Business Administration, Operations Management, or a related field (MBA preferred).
- 8 years of experience in operations leadership roles, preferably within the print industry.
REQUIRED SKILLS
1.Strong understanding of business operation for print or related businesses.
2.Proven ability to lead and develop a high-performing team.
3.Strong understanding of print systems and services.
4.Excellent organizational, problem-solving, and decision-making skills.
5.Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.
$78k-121k yearly est. 16h ago
General Manager
Envoy Air Inc. 4.0
Assistant general manager job in Sioux Falls, SD
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Lead a team to run a safe, efficient, and effective operation while delivering top notch service to American Airlines customers
Oversight and coordination of the day-to-day operation to ensure maximum quality and safety of on-time movement of aircraft through the station
Drive accountability to build and manage a strong and motivated team; ensure the right people are in place in the operation
Be a visible and active leader of people; actively get in front of employees and establish lines of communication
Qualifications
Who are we looking for?
Requirements
High School diploma or GED equivalent required
Must have a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role
Previous experience with a commercial airline or ground handler in a leadership role
Available to work non-standard work schedules, when necessary, due to changing or unplanned operational needs; including ability to be available to your team 24/7/365
Must have demonstrated ability to communicate effectively both verbally and in writing with various internal and external partners
Experience working with contract labor workgroups may be preferred in some locations
Must be accomplished, customer-focused, accountable, self-motivated, and collaborative
Must be able to read, write, fluently speak, and understand the English language
Authorized to work in the United States without sponsorship
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
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$77k-114k yearly est. Auto-Apply 46d ago
Assistant General Manager
Border Foods LLC 4.1
Assistant general manager job in South Dakota
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better.
As an AssistantManager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.
At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creating safe welcoming and supportive environments where everyone can thrive.
The purpose of the AssistantManager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers with great food and a friendly experience.
What's in it for you?
-Flexible scheduling
-Top pay in the industry : Up to $30/hour with bonus potential
-Bonus program! AssistantGeneralManagers have the potential to make up to an extra $20,000 annually in bonus alone!
-Education programs, including GED and Tuition Reimbursement offerings
-Scholarship opportunities
-Medical/Dental/Vision benefits offered for all positions - even part-time!
-Free food!
-Vacation Time (Paid Time Off), Sick, and Holiday Pay
-Vacation Donation Program
-An incredible culture that encourages career growth and support
AssistantManager Core Values:
Accountability & Integrity:
Consistently demonstrates integrity in actions and expectations
Guides team members and Shift Leaders, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner
Scheduling and deploying the Team correctly monitors the performance of each Team Member and hold them accountable for standards and expectations.
Ensures a quality customer experience by driving fast and friendly service
Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes).
Ensure health and safety standards are met
Adheres to all local, state, and federal laws and guidelines.
Family & Teamwork:
Creates unity in the team by building cross functional relationships
Respond to Team Member questions and resolves employee issues in a timely manner.
Provide a restaurant that is a safe place for team members to work and customers to visit
Able to navigate challenging situations and provide appropriate guidance
Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences
Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution.
Instills a recognition culture that creates a positive work environment
Excellence:
Strategic planner creates short term and long-term strategies for restaurant success
Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments
Sourcing, hiring, and developing excellent Team Members
Conducting New Hire orientation and developing the training plan for each new hire
Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements.
Demonstrates efficient labor control, inventory control, and waste management.
Empowerment:
Builds the capabilities of their team
Provides learning and development opportunities for all Team Members.
Offers guidance to Team Members
Consistently demonstrates active and timely coaching capabilities.
Bringing others along, operationally, through use of tools.
Required or Preferred Experience:
Minimum of one years restaurant or retail experience, or combined experience and education.
Experience with sales building, P&L statements, recruiting, and training.
Proven track record of successful hiring and retention.
Required when needed, the ability to work early morning, evenings, late night, weekends, and some holidays. Schedule demands may change.
ServeSafe Certified
Must be at least 18 years of age.
Valid Driver's license and vehicle insurance.
High school diploma or equivalent.
Physical Demands:
The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.
The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.
“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”
$14 per hour - $35 per hour
PandoLogic. Category:Executive, Keywords:AssistantGeneralManager, Location:Lyons, SD-57041
$14-30 hourly 3d ago
District Manager (South Dakota)
Plains Towing and Recovery
Assistant general manager job in Sturgis, SD
Plains Towing is now hiring a District Manager in South Dakota.
Do you enjoy leading ambitious, well trained teams and managing multiple location operations? Plains Towing is seeking a confident and driven individual to fill a District Manager position in South Dakota.
If you are looking for a company that appreciates you and rewards you for your hard work, Plains Towing offers salary pay with unlimited overtime as well as regular bonuses and promotion opportunities.
What do we want you to bring to the table?
We are looking for a reliable individual who enjoys leadership, teamwork, management, premium customer service, and most importantly maintain a strong safety mindset.
What we will bring to the table?
We have everything you need to get started - A refined facility including all of the tools necessary for your job, insurance, training, and advancement opportunities. Plains Towing offers health insurance, 401k and PTO!
Responsibilities and Duties:
Respond to phone calls and emails, communicate with vendors, insurance agencies and customers
Coordinate interviews, review candidates, on-board and off-board employees
Coordinate daily operations, task lists and fleet management
Routinely inspect assets, facilities and review employee training to ensure compliancy
Review and enforce safety policies
Audit invoices, impound lots and complete title work
Complete tasks as assigned by GeneralManager or Owner in support of daily operations
Required Skills & Experience:
Open to applicants 21+ years old
Must possess strong leadership skills and the ability to manage multiple teams and departments simultaneously
Must be comfortable working with a computer, multiple software platforms and smartphone applications
Must possess a valid driver's license issued by your state of residence
Must meet background screening criteria
Must be willing to occasionally work outside normal work hours depending on needs
Ability to work in fast paced situations
Benefits:
401(k)
Health insurance
Paid and unpaid time off
Consistent 5/2 schedule
Work with the latest most up-to-date digital platforms
Join a team that is committed to safety and performance operating one of the most refined fleets in the industry. Our primary goal at Plains Towing is to ensure our employees work in a safe and healthy environment that will provide them with the ability to turn a job into a long-term career they enjoy.
$77k-124k yearly est. 60d+ ago
District Manager
Mainspring Resourcing
Assistant general manager job in Sioux Falls, SD
Position Objective: Looking for a results-oriented candidate with excellent interpersonal skills. Direct and oversee all operational aspects, including customer service, sales, marketing, and administration.
Responsibilities: As the District Manager, you will be responsible for assigning, managing, and directing all work performed within the stores. You will manage staff and foster a positive environment. Along your journey to grow our brand and reach our customers, you will be responsible for the following:
Oversee operational excellence for stores
Assist stores in achieving their sales goals and Big 5 ranking
Ensure operational efficiency in each store
Ensure marketing efforts are consistent across each store
Recruit and train store leads and managers, and provide corrective action when necessary
Responsible for team wellness and conflict resolution
Support and coach mobile experts
Ensure each store is providing exceptional customer service
Create schedules for the stores
Communicate new promotions, procedures, and bundles with the team
Conduct monthly one-on-one with store leads and managers
Ensure all training materials are up to date with the latest changes
Help create and maintain standard operating procedures
Ensure the stores adhere to company regulations
Travel and visit stores regularly
Skills: The experience you'll bring by joining our team through:
5+ years in retail management
A College degree in management is a plus
Leadership and decision-making ability
Excellent time management and organizational skills
Analytical mindset and problem-solving skills
Thriving in a fast-paced environment as you build excitement around our products
Self-motivated and self-starter with strong communication skills and work ethics
Maintain a high level of professionalism and approach service sales needs with composure, integrity, and compassion
Strong interpersonal and organizational skills
Effective at balancing customer needs and performance goals
Support team initiatives. Work alongside peers and store leaders, learning and sharing ideas while serving customers and providing solutions
Work Environment:
This is a full-time position
Flexible with the ever-changing environment and the wide range of tasks
Meeting sales quotas and goals leads to bonuses and commissions
Ability to work in other locations as the needs of the business arise
Bilingual (Spanish/English) is a plus
We are more than just a cell phone store. We are driven by our ambition to connect our customers to their loved ones by providing the best service and most cost-effective means of communication. As a diverse team, we learn and grow together as we create a positive and energetic environment. Become a valued member of our team and be part of our story as we change the world one cell phone at a time.
$79k-131k yearly est. 60d+ ago
Assistant General Manager
The Tavern Grill
Assistant general manager job in Sioux Falls, SD
Do you love working with people and often feel stagnant in your current role? Look no further! Hemisphere Restaurants is seeking hourly managers for a fast-growing restaurant group in the Sioux Falls area! Hemisphere Restaurant Group was established in 2011, and we have been rapidly growing ever since, and we are only looking forward! Our beautiful, full-service restaurants are operating on a large scale with full-service dining rooms, amazing patios, and private dining spaces.
You will be responsible for keeping our restaurant exceptionally clean and well-run, assisting the team in the day-to-day fast-paced operations, and leading the staff. These duties will include executing company policies, procedures, and programs. You must have experience in business management, people motivation, and be an excellent communicator!
Our Must-Haves to be considered for this Role:
* At least 2+ years of Full-Service Restaurant Experience
* At least 1 year of kitchen or boh experience
* Have a firm grasp on successfully leading large teams
* Be able to achieve as a team and collaborate with fellow leaders
* Always provide a comfortable, hospitable experience to guests
* Valid Driver's License.
* Great People Management Skills.
* Must be able to work a flexible schedule of nights, days, weekends, and holidays.
Primary Functions:
* Supervise employees during scheduled shifts.
* Adhere to Cash Handling Procedures.
* Opening and closing the restaurant.
* Conduct employee reviews in a timely manner.
* Responsible for keeping the restaurant clean and maintained.
* Handle all Guest comments and issues.
* Adhere to Standard Operating Procedures.
* Interview and train all hourly associates.
* Safe Food Handling and Safety Practices.
* Ongoing miscellaneous projects as assigned by the GeneralManager
* Make appropriate decisions during operational shifts.
* Orientation of new hires and support of the Employee Handbook
Perks/Benefits:
* Salary starting at $65,000-$70,000, based on experience
* Paid Time Off
* Health, Dental, and Vision benefits
* Growth opportunities to GM and beyond!
$65k-70k yearly 23d ago
Assistant General Manager
Hemisphere Restaurant Services
Assistant general manager job in Sioux Falls, SD
Full-time Description
Do you love working with people and often feel stagnant in your current role? Look no further! Hemisphere Restaurants is seeking hourly managers for a fast-growing restaurant group in the Sioux Falls area!
Hemisphere Restaurant Group was established in 2011, and we have been rapidly growing ever since, and we are only looking forward! Our beautiful, full-service restaurants are operating on a large scale with full-service dining rooms, amazing patios, and private dining spaces.
You will be responsible for keeping our restaurant exceptionally clean and well-run, assisting the team in the day-to-day fast-paced operations, and leading the staff. These duties will include executing company policies, procedures, and programs. You must have experience in business management, people motivation, and be an excellent communicator!
Our Must-Haves to be considered for this Role:
At least 2+ years of Full-Service Restaurant Experience
At least 1 year of kitchen or boh experience
Have a firm grasp on successfully leading large teams
Be able to achieve as a team and collaborate with fellow leaders
Always provide a comfortable, hospitable experience to guests
Valid Driver's License.
Great People Management Skills.
Must be able to work a flexible schedule of nights, days, weekends, and holidays.
Primary Functions:
Supervise employees during scheduled shifts.
Adhere to Cash Handling Procedures.
Opening and closing the restaurant.
Conduct employee reviews in a timely manner.
Responsible for keeping the restaurant clean and maintained.
Handle all Guest comments and issues.
Adhere to Standard Operating Procedures.
Interview and train all hourly associates.
Safe Food Handling and Safety Practices.
Ongoing miscellaneous projects as assigned by the GeneralManager
Make appropriate decisions during operational shifts.
Orientation of new hires and support of the Employee Handbook
Perks/Benefits:
Salary starting at $65,000-$70,000, based on experience
Paid Time Off
Health, Dental, and Vision benefits
Growth opportunities to GM and beyond!
$65k-70k yearly 21d ago
General Manager - Aurora Center
Gap 4.4
Assistant general manager job in Aurora Center, SD
About the RoleAs the GeneralManager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the GeneralManager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.What You'll Do
Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
Drive profitable sales through forecasting and scheduling
Manages store budget for daily operations in support of the P&L
Builds highly productive teams through sourcing, selecting and developing people
Accountable for team performance through coaching and feedback.
Teaches and trains to build capabilities.
Leads the implementation and execution of all Standard Operating Procedures and initiatives
Creates an inclusive environment
Implements action plans to maximize efficiencies and productivity
Performs Service Leader duties
Represents the brand and understands the competitors
Promotes community involvement
Leverages OMNI to deliver a frictionless customer experience
Ensures all compliance standards are met
Who You Are
3-5 years of retail experience leading others
College degree or equivalent experience preferred
Demonstrated ability to deliver results
Ability to effectively communicate with customers and employees
College degree preferred
Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
Ability to travel as required
Business Acumen skills
Established time management skills
Strong planning and prioritization skills
$45k-79k yearly est. Auto-Apply 16d ago
Noodles Assistant General Manager
Noodles Sioux Falls 5005 South Louise Ave
Assistant general manager job in Sioux Falls, SD
Job Description
About You
You are an exceptional leader and know how to run a restaurant. You are passionate about making
a difference for our guests and our team members, every single day. You are a persuasive problem solver with a knack for managing a restaurant P&L. Do you find yourself regularly setting high standards and always strive to achieve them? You are a collaborative and dynamic leader with
enough charisma to go around. You are just what we're looking for.
About Noodles
We have four core values that guide every decision we make: We care about people, are passionate
about our food, take pride in what we do and love life! We provide opportunities to learn culinary
skills working with fresh food and the art of personal connection with our guests. Come join our
amazing team, make new friends, develop your career and have fun!
*Veterans and those with previous military experience are encouraged to apply!
Your Day in the Life
· Delegate responsibilities to your team of rock stars
· Manage with integrity, live the culture and beliefs of Noodles &Company
· Roll out company initiatives in your restaurant with full force
· Continually review restaurant operations to identify any issues, concerns and opportunities
· for improvement
· Surprise every guest with the experience and make them feel like family
· Give team members timely and actionable feedback on their performance
· Manage and motivate team members through positive and respectful leadership
· Strive to exceed company standards in food quality, food safety, and cleanliness
· Keep your restaurant staffed with outstanding Noodlers
· Recognize your team members for a job well-done
· Facilitate the Leadership Development Program, My Road Trip, with your team, identify and
· foster future leaders
· Make your restaurant better than it was the day before
· Manage restaurant P&L by tracking expenses vs. annual budget
What You Bring to the Team
· Minimum of three years restaurant/retail experience and two years of management
· experience
· Must be at least 18 years old
· Ability to handle sensitive information and situations with skill and discretion
· Ability to make guests smile uncontrollably
· Articulate
· Must thrive in a fast-paced environment
· Must have a strong work ethic and accountability
· Willingness and ability to work nights, weekends and holidays
· Ability to work necessary hours. We find that a typical work week for GMs is 47.5 hours. Our
· expectation is that you work additional hours as needed to ensure that your restaurant
· thrives
· Position may require walking, bending, twisting, reaching, stooping, kneeling, crouching,
· pushing, pulling or moving objects up to 55 pounds
· Certain other physical requirements may apply, as reasonably applicable in a standard
· kitchen/restaurant environment
$41k-59k yearly est. 29d ago
General Manager (Sioux Falls, SD)
Hansons
Assistant general manager job in Sioux Falls, SD
Come and grow with us! 1-800 Hansons has been one of the top home improvement companies for 37+ years. 1-800 Hansons has grown from humble roots as a small family business to a large multi-million dollar company providing 5-star customer experiences and top quality products to meet everyone's budgets. We are now helping our customers continue to love where they live in 14 states and 24 locations across the country.
The GeneralManager is a key leadership position within the organization, with overall accountability for the branch operations of a geographic region, including profitability, satisfaction of our people and partners and delivering outstanding customer experience throughout the customer lifecycle. A successful GeneralManager will effectively partner with all levels and departments of the 1-800 Hansons organization to ensure we deliver against our goals and objectives. The GeneralManager must ensure all policies and procedures of the company are being followed by employees, Sales Executives, and installation partners while holding the team to the highest standards of performance and customer service. This position is accountable for the overall success of his or her assigned branch. The essential areas of accountability include the sales process, the installation process, customer satisfaction, leadership of branch team members, productive relationships with Corporate and Branch staff, and overall branch financial outcomes.
What We Offer:
$90-$110k+/year
Quarterly bonus opportunities
Weekly pay on Fridays through direct deposit
Eligible for health benefits at 60 days of employment
Eligible for 401k with company match at 90 days of employment
Paid time off with unlimited rollover of unused hours
Eligible for holiday pay immediately
Tools provided to develop and grow within the company to opportunities such as Regional Manager, VP of Sales & Operations, Chief Revenue Officer, etc.
Employee as well as friends & family discounts
Incentive opportunities such as Presidents Club trips for yourself and a guest
Committees (Fun, Diversity, Well-Being, Safety)
Essential Duties/Major Accountabilities:
Accountable for generating sales through the execution and oversight of the sales process.
Review sales metrics, concepts, and sales strategies with Sales Executives to improve performance and provide coaching as needed.
Support and/or lead the training of Sales Executives on new processes, offers, products, or changes to Hansons technology.
Accountable for completing installations that result in revenue generation.
Manage the review, prioritization, scheduling, and assignment of Service/Measure Technicians to complete measures on new jobs.
Develop relationships with Installation Crews to ensure productive, high-quality work output.
Ensure quality workmanship by monitoring jobs throughout the installation process.
Accountable for a five-star customer experience.
Work with the Customer Relations team to resolve customer relations concerns and ensure a five-star review at the end of the installation process.
Achieve or exceed Net Promotor Score (NPS) goals by maintain the highest levels of customer service for external customers.
Accountable for the leadership and management of Internal Team Members.
Perform personnel functions such as interviewing, training, conducting performance reviews, and handling disciplinary issues.
Accountable for productive and effective working relationships with Corporate and Branch team members.
Accountable for a financially profitable region.
Achieve or exceed financial goals of the branch by ensuring that sales result in installed revenue.
Maximize revenue and profitability by collecting on past due jobs and minimizing additional labor and reprocessing.
Provide input on branch outcomes and review monthly branch performance scorecards with Senior Executive Team
Manage inventory to ensure installations can be completed timely; work with Corporate team members on inventory issues that need escalation.
Minimum Required Knowledge, Skills, & Abilities:
Bachelor's Degree in business management or a related field.
Minimum of five (5) years of sales management experience.
Minimum of two (2) years of generalmanagement experience.
Demonstrated track record of successful lead generation and sales results.
Experience driving customer experience improvements.
Must have excellent verbal and written communication skills.
Must be proactive, focused and able to keep tasks and team members on track for productivity.
Ability to coach and motivate a team to produce positive results.
Strong Excel and data analysis skills; proficient in other MS Office applications such as PowerPoint and Word.
Comfortable working in a highly visible role and presenting to all levels of management.
Must have good problem-solving abilities.
Must be well organized and detail oriented.
Additional Preferred Qualifications:
Experience in the home improvement or similar industry.
Background in operations.
Physical Requirements:
Must be able to remain in a stationary position for prolonged periods
Requires the ability to move about inside the office
Must be able to move items weighing up to 25 pounds
Must be able to communicate effectively with staff, customers, vendors, and the public
Constantly operates a computer and other office equipment such as a calculator, copy machine and computer printer
Hours/Schedule:
Full-time, 40 hours per week/52 weeks per year. Standard office hours are Monday - Friday, 8:00am - 5:00pm and Saturday, 8:00am - 12:00pm, but due to the nature of position, evening and weekend hours will be required. Some local and statewide travel may be required.
#HansonsHP
$90k-110k yearly Auto-Apply 22d ago
Job Site Superintendent
Dean Kurtz Construction
Assistant general manager job in Rapid City, SD
Dean Kurtz Construction Company is an established, highly respected family owned commercial construction company located in Rapid City, SD building Western South Dakota and the surrounding areas. Please visit ***************************** for an overview of our company.
Starting wage: 30.00+ per hour depending on skills and experience
Benefits include: Company paid health insurance, 401k with company match, PTO, paid holidays, annual discretionary bonus
We believe in the importance of family and a healthy work/life balance. Job site hours vary by location but are often 7am - 3:30pm.
Successful applicants will be skilled as a carpenter and with concrete, able to read and understand plans and specifications, have a minimum of 5 years practical experience as a job-site Foreman or Superintendent, be computer literate and comfortable with technology. They will possess good communication skills, work well with others, have a positive can-do attitude, and lead by example. If this is you, apply today!
Dean Kurtz Construction is an equal opportunity employer.
$52k-78k yearly est. 60d+ ago
General Superintendent
McGough Constrution
Assistant general manager job in Rapid City, SD
McGough is a respected partner that brings six generations of experience to high profile, unique and complex construction projects. We take great pride in our people and their extraordinary expertise in planning, development, construction and facility management. McGough employee tenure reflects the commitment and pride we share in our work. Ask anyone who knows us - the caliber of our people sets us apart.
GENERAL SUPERINTENDENT
The General Superintendent is responsible for oversight of all Senior Superintendents, Superintendents and Assistant Superintendents and their projects. The General Superintendent works diligently to assure all Superintendents are meeting all goals set for the specific project and that they manage all field operational duties.
Qualifications:
Required:
* High school diploma required
* 15-20 years of construction-related experience
* 5-8 years Senior Superintendent or General Superintendent
* Oversee multiple Superintendents and Assistants
* Previous experience with adjusting field labor from one project to another
* Extensive experience in employee development, mentoring Superintendents and Assistants through a variety of internal and external training programs.
* Demonstrated experience initiating and driving continuous improvement
* Current OSHA 30 certification
Preferred:
* Bilingual with the ability to communicate in both Spanish and English
* Two or four-year degree in construction related field
* 20-25 years of field-related experience
* LEED AP or other green building certifications
Office and Travel:
* Must be willing to travel regularly
Responsibilities and Tasks:
Pre-Construction
* Participate in Pre-Construction related tasks including
* Pursuits, Proposals and interviews
* Site Logistics/Schedule/Safety
* Subcontractor Selection
* Ensure alignment of budget set for the project including labor, materials and equipment. Work with Project Management team to address issues as they arise.
* Pre-Job Walk Throughs
Construction
* Manage and oversee all McGough field staff, subcontractors and suppliers engaged in assigned projects. Oversee and review Superintendent's weekly work plans, schedule updates. Logistics, etc.
* Ability to develop, manage and implement the project schedule as designed and adjust as necessary. Work closely with Project Management team to ensure schedule remains updated.
* Monitor the quality of work being performed to ensure it meets company and industry standards.
* Address any problems or conflicts that arise on-site, from scheduling delays to labor disputes, and work to resolve them efficiently to minimize project disruptions.
* Monitor and track project expenses to ensure the project stays within budget.
* Work with Quality Control team to ensure project-specific requirements are met. Oversite of project superintendent(s) management of site-specific Quality Control plan with QC department and Project Management.
* Ensure all on-site documentation including drawings, logs, inspection books are updated and current. Assist in the documentation of As-Built drawings.
* Ensure alignment of budget set for the project including labor, materials and equipment. Work with Project Management team to assess weekly/monthly cost projections and expenditures. Oversite of overall McGough site labor/material and equipment budget for duration of project.
* Provide intentional leadership for project team in the areas of Lean methodologies being employed onsite, standard work and Pull-Plan sessions.
* Drive a safe environment by leading activities including job safety meetings and orientations. Ensure all OSHA and other required rules and regulations are met.
* Build and maintain strong relationship with clients, design team and subcontractors.
* Support and follow standard work.
* Participate and support implementation of Lean and continuous improvement culture.
* Foster strong partnerships with fellow McGough employees
People Management
* Hiring/Training: Participate in hiring/selection process of new team members. Provide onboarding and training for new hires. Identify skill gaps and plan for necessary training and development. Foster continuous learning and professional growth
* Performance Management: Provide direct management and guidance to the risk team members including handling regular 1:1s, assess team performance and provide ongoing feedback and annual review process, address any performance issues and implement improvement plans. Recognize and reward outstanding contributions.
* Communication: Provide guidance on company policy/philosophy as they relate to the team. Ensure clear and transparent communication within the team. Develop and implement department strategies and align team goals with company's vision and objectives.
* Compliance: Promote ethical behavior and decision-making, handle conflicts and disciplinary actions according to company guidelines. Maintain a safe and inclusive work environment.
* Leadership: set clear objectives and goals for team. Foster positive and productive working relations by proving guidance and mentorship to team members.
Strategy Management
* Maintain knowledge of trends in construction industry.
* Continual assessment for additional construction opportunities
* Coordinate and manage the development or improvements as it relates to construction processes
* Management of relationship with external partners.
Other Duties as assigned
* Participate as an active member of the McGough Team in South Dakota. Contribute to shared goals and collaborate with colleagues on achievement of priorities.
* Collaborate with internal teams, contractors and other stakeholders to align efforts. Build and maintain strong relationships with internal and external stakeholders.
* Other duties as assigned.
Physical Requirements:
The physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position involves sitting for extended periods of time at employee's workstation and during meetings as well as while traveling, either by plane or car. Employee needs to be able to lift to 20 pounds as frequently as needed to move objects; dexterity to write and manipulate computer keyboard and mouse; ability to hear and speak clearly; and ability to distinguish between colors on graphs and charts.
Occasionally, employee will be required to visit construction jobsites which may expose the employee to dirt, dust, uneven surfaces, outdoor weather conditions and extreme temperatures.
#IND-PC
Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Email: **************
Equal Opportunity Employer, including disabled and veterans.
If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language:
$52k-78k yearly est. Easy Apply 60d+ ago
GM Certified Technician
Luxury Auto Mall of Sioux Falls
Assistant general manager job in Sioux Falls, SD
Luxury Auto Mall of Sioux Falls is in search of General Motors Certified Technicians. If you possess the ambition to perform, surpass expectations, and achieve excellence, we invite you to join our team. The Automotive Service Technician is tasked with executing automotive repairs and services accurately, adhering to both dealership and GM factory standards, while ensuring customer satisfaction that meets or exceeds the customer satisfaction index.
Job Type: Full-time
Pay: $62,000.00 - $100,000.00 per year
Benefits:
Relocation assistance and sign on bonus available
Medical Insurance through Avera
Dental insurance
Vision Insurance
Employee assistance program
Employee discount
Flexible spending account
Life insurance
Paid time off
Referral program
Responsibilities of the Automotive Technician
Carry out tasks outlined in the repair order efficiently and in compliance with dealership policies and procedures.
Diagnose, maintain, and repair various automotive systems, including engine, transmission, electrical systems, steering, alignment, suspension, brakes, and air conditioning.
Conduct vehicle inspections.
Test-drive vehicles and assess components and systems using diagnostic tools and specialized service equipment.
Maintain direct communication with the Service Advisor to keep customers informed about any additional services required.
Provide estimates regarding the time needed for further repairs. Perform warranty repairs according to manufacturer specifications.
Qualifications for GM Automotive Technician / Mechanic
Prior experience in automotive repair and maintenance is essential.
Possession of a complete set of tools is required.
Experience with GM and/or certification from GM is mandatory.
ASE certifications are advantageous.
The ability to operate electronic diagnostic equipment is necessary.
A valid driver's license is required.
Comprehensive knowledge of new vehicle technologies is expected
$62k-100k yearly Auto-Apply 60d+ ago
Assistant General Manager
Rapid City BH Lodging LLC
Assistant general manager job in Rapid City, SD
Job Description
The Cambria Suites of Rapid City is seeking an experienced Hotel AssistantGeneralManager to join their team! The AssistantGeneralManager's primary responsibility is to support the GeneralManager in achieving the hotel's long-range profit and revenue goals by directing the operations of the hotel. This position is responsible for ensuring hotel consistency in quality of standards, as well as the delivery of outstanding guest service and the effective operations primarily of the front desk. The AssistantGeneralManager is also responsible for selecting, training, evaluating, developing and motivating the front desk associates.
SKILLS & KNOWLEDGE:
Must have the ability to provide professional and courteous guest service.
Must have good time management skills and the ability to work with minimal supervision.
Must have good organizational skills, the ability to multitask and strong attention to detail.
Must have the ability to understand and follow verbal/written instructions and communicate both verbally and in writing. Must have demonstrated business communication skills.
Must have the ability to maintain a positive and professional attitude when handling guest and associate situations and problem resolution.
Must have strong interpersonal leadership skills, the ability to delegate tasks, and set goals.
Must have a working knowledge of computers and basic math skills and the ability to handle monetary transactions.
High school diploma or equivalent required; associate degree preferred.
Two to three years of previous hotel management or related experience required.
Previous management/supervisory experience preferred, but not required.
ESSENTIAL FUNCTIONS:
Ensures guests receive professional, efficient, prompt and courteous service. Respond to all customer inquiries and complaints.
Ensures training and development of hotel staff to enable effective job performance, teamwork, attitude, and clear communications. Ensure Hotel Staff compliance to assigned position performance standards.
Plans, develops and implements the property policies and goals, maximizing standards of guest service, occupancy rates and revenue goals.
Increase RevPAR and ADR with effective Revenue Management.
Assist in creating a marketing plan and participate in outside sales and sales blitz as needed. Manage and coordinate group bookings, including but not limited to weddings, sports events, social events, and corporate events, and etc.
Assists Sales and the GeneralManager in publicizing the hotel through social media and other marketing tools. Participates in civic affairs and networks within the community, acting as an ambassador for the hotel.
Update all rates in property management systems. Review and meet budgeted goals in each department.
Prepare and submit payroll timely and accurately.
Maintain interpersonal relations with staff and clients and develop motivational tools, to build and foster team environment. Implement and enforce policies, procedures and standards.
Maintain inventories in all departments according to budget guidelines and business needs.
Perform daily and weekly property inspections, ensures property, grounds, and work areas are maintained to standards, and that all safety equipment and conditions are up to code and Sand Hospitality Standards.
Manages the day to day staffing requirements of the hotel line-staff associates. Interviews and select Associates as needed. Provides effective orientation, training, coaching, evaluation, and motivation to associates. Oversees and directs the work of the line-staff associates by assigning and delegating tasks.
Identifies and communicates performance expectations as well as policies and procedures to front desk associates. Works with the GeneralManager and Human Resources to deliver corrective action to associates if necessary.
Cultivates strong working relationships and communications with hotel staff, executive staff, and other departments to ensure maximum operation effectiveness and fulfillment of special event needs.
Ensures proper cash controls and other internal controls are in order to protect company assets by thoroughly training all associates on proper procedures.
Leverages system-wide expertise and resources where possible in order to incorporate best practices and deliver services in a cost effective manner.
Understands and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests.
Keeps GeneralManager promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken.
Manage Hotel in the absence of GeneralManager.
Performs all other duties as assigned.
TOTAL REWARDS:
Discover a full-time, fully benefited, exempt role with a starting salary of $50,000.00 (depending on experience). This opportunity includes a comprehensive benefit plan that offers medical, dental, vision, life insurance, short-term and long-term disability, voluntary life, AD&D, FSA, HSA, generous PTO, and a competitive 401(k) plan. Expect to work 40+ hours per week, including nights and weekends as needed. Join us and be part of a dynamic team dedicated to your growth and well-being!
Candidates offered regular employment must submit to a MVR and background check.
We are an E-Verify participating employer.
EOE M/F/V/D
$50k yearly 10d ago
Taco John's, FT Assistant General Manager (Haines Ave.)
Pentex Restaurant Group
Assistant general manager job in Rapid City, SD
Taco John's ASSISTANTGENERALMANAGER $19-$23/hour PLUS generous monthly bonus potential PLUS great benefits - health, dental, vision, and much more! Taco John's is SEEKING AssistantGeneralManagers to join our Trustworthy, Ethical, Ambitious, Motivated (TEAM)! We're pretty proud of the fact that we hire great people, and that we're the only place in the world where you can find Potato Ole's! Status: Full-Time Shifts: Shifts vary. Must be flexible and willing to work some weekends. Pentex Restaurant Group is the leading franchisee of Taco John's and are growing fast - come grow with us! We will provide you with all the training you need, and it is up to you to decide how far you take it. The possibilities are endless! Check out all our open positions at **************** and apply online.
Requirements:
Desire to gain real world business knowledge, learning to grow your career as a GeneralManager or more!
2 years of experience in a supervisory role with quick service restaurants
The Day-to-Day:
Role model our core values to create an environment where the team has fun!
Lead and empower our team to deliver product and service excellence
Follow and take ownership for shift execution
Greet, take orders, and thank customers in the restaurant or drive thru while providing friendly customer service
Completing accurate transactions on the cash register
Prepare and store food ingredients
Maintain a clean and safe work and dining environment
Benefits:
Health, Dental, and Vision Insurance (FT eligible)
Monthly Bonus Opportunities
Flexible Schedule to Work - we can work with any schedule
Competitive Pay - work during our busiest hours and get paid more!
Paid Vacation
Free Rapid! Pay Cards for Direct Deposit
401(k) Eligibility with Employer Match
Employee Assistance Program
Employee Meal Discounts
Advancement PLUS Training Opportunities
WE LIVE BY OUR VALUES - Integrity - Never cheat the guest. Never cheat the team; Humility - Own your results. Raise your hand, admit mistakes, ask for help; Excellence - Do the little things right. The STANDARD is the standard; Celebrate - Every win counts. Share Success. Pentex Restaurant Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.
$19-23 hourly 60d+ ago
General Manager
Mammoth 4.1
Assistant general manager job in Sioux Falls, SD
Apply Description
TO SUM IT UP
Each of our sites is a unique representation of the service that we love providing to customers, and the culture that drives us to do so each day. As a GeneralManager, you'll get an opportunity build and develop the teams that we're known for at Mammoth Holdings. You'll oversee operations at a site level, ensuring everything runs smoothly, from managing team performance, maintaining our top-of-the line car washes, and though these, delivering a stellar customer experience.
If you're a dynamic leader with a proven track record of driving growth, optimizing team performance, and delivering exceptional customer service, then you're who we want to apply to this role. We view GeneralManagers as ambassadors of our brand to their surrounding communities, so if you have a true entrepreneurial spirit and are eager to help build our presence in your community, then you'll thrive here. You'll be rewarded as such as well - our GeneralManagers participate in a lucrative bonus program that can earn up to six figures annually.
You'll work closely with your regional Director of Operations to implement local sales strategies (through both design and training), optimize site performance, and ensure your team is delivering on our commitment to quality service. This is an exciting opportunity to lead a site, collaborate with multiple teams, and drive the success of a growing company in an important leadership position.
YOU COULD BE A FIT IF YOU…
Have a proven ability to lead operations, preferably in a high-volume, customer-focused service environment.
Share our commitment to a sales-driven culture, and have previously led and trained teams to promote sales initiatives through superb customer service.
Have a talent for optimizing team performance, coaching and developing team members to achieve their best.
Understand how to engage in sales and marketing strategies to drive customer growth and improve a site's online reputation.
Are skilled at adapting quickly to changing business needs, including flexing labor during peak times and ensuring the team is always prepared for success.
Have excellent communication skills and can lead cross-functional teams (including contracted services and technical support) to work collaboratively toward operational goals.
Are experienced in managing and resolving damage claims, overseeing procurement of site supplies, and maintaining high standards for site condition.
Have a leadership philosophy that emphasizes empowering team members, rather than micromanaging responsibilities.
Are passionate about community engagement and representing the company in local outreach and marketing efforts.
Are driven to maintain a high standard of customer service and have a track record of building and leading strong, cohesive teams.
Will perform all other duties and tasks as assigned by the supervisor/manager to meet business needs.
IF YOU WERE HERE LAST MONTH, YOU MIGHT HAVE...
Collaborated with your team to ensure supplies and parts were properly managed and replenished.
Flexed labor schedules dynamically to accommodate periods of high demand, optimizing site performance.
Worked closely with technical support teams to address and resolve operational challenges.
Played a key role in recruiting new team members, ensuring the site was fully staffed with top talent.
Led initiatives to improve the site's online reputation by encouraging positive Google reviews and engaging with customers.
Represented the company at local events, fostering community relationships and driving brand awareness.
Managed and resolved damage claims, ensuring swift and fair resolutions.
Implemented targeted sales and marketing strategies, increasing local customer traffic and growing membership.
Maintained a site that was consistently in “show-ready” condition, ensuring every customer's experience was exceptional.
Even if you're missing some of the requirements or are sure if you're fully qualified, you should apply! A lot of underrepresented groups hesitate to apply if they aren't a 100% match - but we value diverse backgrounds and well-rounded experiences; that's what makes our company shine. No matter your background, if you're eager to learn and grow with us, we'd love to hear from you!
LOCATION AND HOURS
This is a full-time role, reporting directly to the Director of Operations. The hours may vary based on operational needs and will require flexibility to accommodate peak business times.
#MSD
$45k-83k yearly est. 12d ago
Manager FOH
Granite City 3.6
Assistant general manager job in Sioux Falls, SD
The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant. PRIMARY ACCOUNTABILITIES: * Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
* Ensures customer satisfaction with all aspects of the restaurant and dining experience.
* Handles customer complaints, resolving issues in a diplomatic and courteous manner.
* Ensures compliance with alcoholic beverage regulations.
* Estimates food and beverage costs.
* Manages inventory and purchases food and supplies.
* Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
* Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
* Collaborates with chefs to develop appetizing menus.
* Maintains sales records and tracks cash receipts.
* Prepares and submits operations reports and other documentation requested by the regional manager.
* Performs other duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES:
* Education/Certifications:
o High school diploma or equivalent required.
* Experience:
o Previous restaurant experience required, management experience preferred.
* Skills/Competencies:
o Strong supervisory and leadership skills.
o Excellent interpersonal skills with a focus on customer service.
o Excellent time management skills.
o Excellent organizational skills and attention to detail.
o Familiarity with food handling, safety, and other restaurant guidelines.
o Proficient with Microsoft Office Suite or related software.
o Flexibility to work a minimum of 50 hours per week, with the possibility of additional hours or adjustments based on company and business needs.
PHYSICAL REQUIREMENTS:
When performing the duties of this job, the employee is frequently required to move throughout the workplace; sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance, stoop, kneel and verbally communicate. The employee is occasionally required to lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
This description is intended to be only a general outline of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. It is expected that the employee performs these and any other activities which may be assigned, or which may occur in the normal course of work. This description is not a contract or guarantee of employment nor does it alter the "at-will" relationship.
$41k-51k yearly est. 60d+ ago
General Manager
Silverstar Car Wash
Assistant general manager job in Sioux Falls, SD
TO SUM IT UP
Each of our sites is a unique representation of the service that we love providing to customers, and the culture that drives us to do so each day. As a GeneralManager, you'll get an opportunity build and develop the teams that we're known for at Mammoth Holdings. You'll oversee operations at a site level, ensuring everything runs smoothly, from managing team performance, maintaining our top-of-the line car washes, and though these, delivering a stellar customer experience.
If you're a dynamic leader with a proven track record of driving growth, optimizing team performance, and delivering exceptional customer service, then you're who we want to apply to this role. We view GeneralManagers as ambassadors of our brand to their surrounding communities, so if you have a true entrepreneurial spirit and are eager to help build our presence in your community, then you'll thrive here. You'll be rewarded as such as well - our GeneralManagers participate in a lucrative bonus program that can earn up to six figures annually.
You'll work closely with your regional Director of Operations to implement local sales strategies (through both design and training), optimize site performance, and ensure your team is delivering on our commitment to quality service. This is an exciting opportunity to lead a site, collaborate with multiple teams, and drive the success of a growing company in an important leadership position.
YOU COULD BE A FIT IF YOU…
Have a proven ability to lead operations, preferably in a high-volume, customer-focused service environment.
Share our commitment to a sales-driven culture, and have previously led and trained teams to promote sales initiatives through superb customer service.
Have a talent for optimizing team performance, coaching and developing team members to achieve their best.
Understand how to engage in sales and marketing strategies to drive customer growth and improve a site's online reputation.
Are skilled at adapting quickly to changing business needs, including flexing labor during peak times and ensuring the team is always prepared for success.
Have excellent communication skills and can lead cross-functional teams (including contracted services and technical support) to work collaboratively toward operational goals.
Are experienced in managing and resolving damage claims, overseeing procurement of site supplies, and maintaining high standards for site condition.
Have a leadership philosophy that emphasizes empowering team members, rather than micromanaging responsibilities.
Are passionate about community engagement and representing the company in local outreach and marketing efforts.
Are driven to maintain a high standard of customer service and have a track record of building and leading strong, cohesive teams.
Will perform all other duties and tasks as assigned by the supervisor/manager to meet business needs.
IF YOU WERE HERE LAST MONTH, YOU MIGHT HAVE...
Collaborated with your team to ensure supplies and parts were properly managed and replenished.
Flexed labor schedules dynamically to accommodate periods of high demand, optimizing site performance.
Worked closely with technical support teams to address and resolve operational challenges.
Played a key role in recruiting new team members, ensuring the site was fully staffed with top talent.
Led initiatives to improve the site's online reputation by encouraging positive Google reviews and engaging with customers.
Represented the company at local events, fostering community relationships and driving brand awareness.
Managed and resolved damage claims, ensuring swift and fair resolutions.
Implemented targeted sales and marketing strategies, increasing local customer traffic and growing membership.
Maintained a site that was consistently in “show-ready” condition, ensuring every customer's experience was exceptional.
Even if you're missing some of the requirements or are sure if you're fully qualified, you should apply! A lot of underrepresented groups hesitate to apply if they aren't a 100% match - but we value diverse backgrounds and well-rounded experiences; that's what makes our company shine. No matter your background, if you're eager to learn and grow with us, we'd love to hear from you!
LOCATION AND HOURS
This is a full-time role, reporting directly to the Director of Operations. The hours may vary based on operational needs and will require flexibility to accommodate peak business times.
#MSD
$45k-76k yearly est. 11d ago
General Manager
Engelstad FHS
Assistant general manager job in Sioux Falls, SD
REPORTS TO: Owner/Franchisee
STATEMENT:
This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations.
PRINCIPLE ACCOUNTABILITIES:
Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business.
Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures.
Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs “culture” of a cheerful and fun work environment and Firehouse Subs beliefs and values to adhere to and grow the mission and vision.
Ensures the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth.
Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.
Accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.
Accountable for the continuous training and development of the restaurant AssistantManager and Shift Managers
Actively participates in Local Restaurant Marketing in local trade area.
Implements and promotes all Public Safety Foundation initiatives.
Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
Maintains awareness and participation in community affairs to take advantage of sales and public relations opportunities.
Represents Firehouse Subs in a professional, positive manner at all times.
Communicates effectively to GM/Owner any and all issues that may impact our business.
Maintains restaurant equipment in full working order and communicates problems immediately to Owner.
Able to work on their feet for up to 13 hours at a time.
Able to lift up to 50 lbs.
Any other duties assigned by the Owner.
Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation .
The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.
Our mission is to carry on our commitment to and passion for:
Hearty and Flavorful Food
Heartfelt Service, and
Public Safety
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.