Assistant Store Manager
Assistant general manager job in Deer Park, NY
Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family.
Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives.
We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table!
As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Non-Perishable Manager to oversee the daily operations of Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments.
What we'll ask of you:
Department Management:
Oversee the daily operations of the Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments
Ensure departments meet or exceed sales and profit targets
Maintain high standards of sanitation and safety, ensuring compliance with all regulations
People Development and Diversity:
Direct, oversee, and evaluate the training of all non-perishable department team members
Monitor and evaluate associate performance and ensure associates have development plans to support professional growth
Foster a culture of diversity and inclusion within the team
Control turnover by fostering a positive work environment
Labor Relations:
Manage labor relations to ensure compliance with company policies and labor laws
Address and resolve employee issues and grievances in a timely and effective manner
Customer Service Excellence:
Cultivate a culture of excellence in customer service, providing best-in-class service
Ensure customers experience a well-stocked store with the freshest product offerings
Support team members in their training to consistently deliver exceptional customer service
Operational Efficiency:
Coach and provide feedback for efficient operations to better reduce and control costs
Implement and oversee action plans to improve department performance
Monitor inventory levels and ensure accurate stock management
Compliance and Safety:
Ensure all departments comply with company policies and regulatory requirements
Conduct regular safety audits and training sessions
Maintain a clean and safe working environment for all associates
What you bring to the table:
1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy
Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience
Highly motivated, results-oriented, and a self-starter with a proven track record of success
Strong ability to influence and communicate effectively across different functions
Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously
Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals
Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders
High level of customer service skills, with a genuine passion for exceeding customer expectations
Creative and strategic thinking abilities to drive innovation and continuous improvement
Effective organizational and time management skills to ensure efficient operations
Ability to work flexible hours, including weekends and holidays
What we bring to the table:
Culture committed to celebrating diverse backgrounds and experiences
Comprehensive benefits
Opportunities for professional development and career growth
Associate discounts
Team of associates dedicated to serving our local customers and supporting our communities
Salary: $64800-$97200
If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply .
Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
Legal Operations Manager (USA)
Assistant general manager job in Stamford, CT
Trexquant is a growing systematic fund manager with a core team of highly accomplished technologists. We apply a wide variety of statistical and machine learning techniques to build investment portfolios and trade our client assets in global equity and futures markets. We are hiring a Contract Manager based in Stamford, CT to manage data and technology procurement contracts. This position will sit in the Company's Legal and Compliance team.
We are seeking a Legal Operations Manager to join our growing legal and compliance functions. This role is ideal for someone who enjoys building scalable, tech-enabled legal processes and managing the operational backbone of a high-performing legal team.
You will implement and maintain contract management systems, automate workflows, ensure compliance and recordkeeping, support regulatory filings, and manage the intake and tracking of legal requests. You will also handle less complex contract negotiations using established form agreements and playbooks.
Responsibilities:
Contract Management & Automation
Administer and optimize Trexquant's contract lifecycle by using contract management tools (e.g., Ironclad, Conga).
Manage legal document execution and storage processes.
Track contract renewals and compliance obligations.
Technology Enabled Process and Workflow Design
Build and maintain Jira or other solution based workflows for legal request intake, approvals, and reporting.
Proactively identify opportunities to automate and streamline legal and compliance processes.
Develop workflow descriptions and provide training to improve operational efficiency across the firm.
Contract Negotiation Support
Review, negotiate, and redline agreements such as NDAs, vendor contracts, and amendments by using form templates and playbooks.
Coordinate with internal business teams and external counterparties to finalize contracts.
Compliance & Recordkeeping
Maintain organized filing systems for regulatory and corporate compliance materials.
Support reporting, audit and policy implementation efforts.
Qualifications:
Bachelor's degree required; JD preferred but not required.
3-10 years of experience in legal operations, contract management or paralegal roles within a technology, financial services or legal department environment.
Strong understanding of contract lifecycle management and technology enabled workflow design.
Proficiency with:
Jira (for workflow management)
Conga or Ironclad (for contract lifecycle management)
DocuSign and Adobe Sign (for e‑signature processes)
Google Workspace (Docs, Sheets, Drive, etc.)
Basic HTML or similar skills (for form and template customization).
Excellent organizational skills, attention to detail and ability to manage multiple priorities in a fast‑paced setting.
A proactive mindset with a passion for improving processes through technology.
Ability to come 4 days per week in office with greater flexibility over time.
Benefits:
Competitive salary plus bonus based on individual and company performance.
Collaborative, casual and friendly work environment.
PPO Health, dental and vision insurance premiums fully covered for you and your dependents.
Pre‑tax commuter benefits.
Weekly company meals.
Trexquant is an Equal Opportunity Employer.
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Assistant Store Manager | The Westchester
Assistant general manager job in White Plains, NY
The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.
The David Yurman Westchester Assistant Store Manager will be accountable for the following key deliverables:
Core Responsibilities
Achieve and/or Exceed Sales Plan
Partner with sales professionals to meet their individual sales plans and KPI
Participate in the development and execution of strategic initiatives to deliver the sales budget.
Demonstrate an active role on the selling floor through sales leadership and client development
Support sales professionals in closing sales
Facilitate the implementation and success of special events held at the retail store
Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
Maintain visual presentation based on company vision and market needs
Clientele/Service Management
Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development
Ensure store data capture goals are being achieved
Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions
Operations
Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
Implement and support all security measures
Partners with the sales professionals in the administration of special order requests
Oversee store opening and closing in the absence of the Retail Store Manager.
Talent
Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates.
Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
Provide formal and informal feedback to staff to build ongoing development opportunities
Explain and enforce KPIs and ensure that staff is trending to those measures
Qualifications
Work Experience: Minimum 2-4+ years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
Ability to manage multiple tasks in a fast-paced environment
Proven ability to drive results, and strategic vision to develop business
Language skills (Spanish) are a plus
Fine Jewelry and or Fine Watch experience preferred, but not required
Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Computer Skills: Proficient in Microsoft Word, Excel, and Outlook
The expected base pay for this role is $80,000 - $92,500 annually.
Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
Store Manager
Assistant general manager job in Lake Grove, NY
The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.
Responsibilities
Set and execute sales performance goals to increase profitability
Hire, train, and assess store employee's productivity and performance
Maintain orderly, presentable appearance of the store
Oversee stock and store operations
Qualifications
High school education or equivalent experience
2+ years' store management experience
Customer centric with a positive attitude
Retail Store Manager
Assistant general manager job in White Plains, NY
ABOUT THE JOB:
Ready to join a fun, growing athleisure brand? GOAT USA is looking for an exceptional Retail Store Manager who will be responsible for our Westchester retail store located in the The Westchester in White Plains, NY. You'll work closely with the GOAT USA retail team, reporting directly to the Regional Retail Manager.
The ideal candidate for the Retail Store Manager role will have a deep understanding of retail operations, from inventory management and customer service to staff training, team development, and sales performance. This is an exciting opportunity for someone who thrives in a fast-paced environment, is passionate about leading a high-performing team, and is committed to delivering exceptional customer experiences. The ideal candidate will also be proactive in fostering a positive store culture, driving sales growth, and contributing to the success of a dynamic and rapidly expanding retail business.
WHAT YOU'LL DO:
Position Overview:
The primary responsibility of the Retail Store Manager is to ensure the GOAT USA retail store operates smoothly and efficiently. This role involves overseeing day-to-day operations, including sales performance, inventory management, and visual merchandising. The Retail Store Manager is also responsible for hiring, orienting, and training employees, developing schedules, and maintaining a positive and productive work environment. Additionally, they monitor sales targets, analyze store performance, and ensure compliance with company policies and procedures, while motivating and leading the entire team to achieve store goals.
Job Duties and Responsibilities
Complete store operational requirements by scheduling and assigning employees to shifts.
Promote optimum staff performance by coaching, counseling, and disciplining employees.
Regularly schedule meetings with staff to review performance.
Deal with escalated customer service issues and incident reports
Coordinate with Regional Manager to review company initiatives, expectations, and requirements pertaining to the retail location.
Present the store creatively and cultivate a restock schedule for always maintaining inventory.
Engage with the GOAT USA sales strategies.
Manage inventory.
Open and close the store
Opening and closing the register
Ensure store is secure and safe for staff and customers.
Maintain cash deposit routine.
Report cash and sales numbers to the Regional Manager, accounting team, and executive team.
Make sure the store is neat, presentable, and organized at all times.
Secure merchandise by implementing security systems and measures.
Protect employees and customers by providing a safe and clean store environment.
Facilitate and assist in the store restocking on Thursday mornings.
Coordinate with retail leadership to rotate inventory throughout the seasons.
Organize the stockroom.
Fulfill any online orders from the store.
Decorate the store during holidays.
Maintain excellent communication and Customer Service skills.
Maintain cleaning supplies, utilities supplies, and cleaning schedule for the store.
Requirements
Excellent verbal and written communication skills.
Strong communication, leadership and team management skills
Excellent organizational and time management skills.
Exceptional interpersonal and conflict-resolution skills.
Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
Ability to communicate effectively in English
Capable of lifting or moving heavy products up to 50 pounds.
Able to stand and walk throughout the scheduled work shift.
Basic math skills for handling transactions.
Basic Excel and Word skills.
Must work every Monday, days of restocks, and one weekend day.
Full Time U.S. Employee Benefits Include:
PTO
Health Insurance
DCA/ FSA account
Employee discount
Equal Employment Opportunity Statement:
GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements.
ABOUT US:
GOAT USA, founded on Long Island in 2016, is a dynamic athleisure fashion brand known for delivering high-quality products and a customer-first experience. Our brand embodies the aspirational motto, “Ordinary People Do Extraordinary Things,” represented by our iconic logo, Chuck the GOAT. We inspire everyone do be the GOAT!
Our growth is fueled by strong connections, whether through live event pop-ups across the country, our e-commerce website, brick-and-mortar stores, or partnerships with leading retailers in the industry. With a team of approximately 150 members, GOAT USA fosters a culture of innovation, collaboration, and camaraderie, making it an exciting place to work and grow.
Please visit our Instagram at @goatusa and our website, goatusa.com for a better understanding of the brand, product line, and founder's story.
General Manager
Assistant general manager job in Bridgeport, CT
Company Summary: Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational
The Day-to-Day: Build People Capability
Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
Recruit and equip high quality operators to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers and Team Members
Leads performance management process for all employees in their restaurant
Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
Leverage culture and people capability to fuel brand performance
Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
Ensure local health and safety codes, and company safety and security policies are met
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
Builds SMART action plans to resolve issues in their restaurant
Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
Control Profit & Loss by following cash control/security procedures, maintaining inventory,
managing labor, reviewing financial reports, and taking appropriate actions
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged
Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements: Is This You?
High School minimum, University Degree Preferred
2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
Strong analytical/decision-making skills
Basic personal computer literacy
Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Provides leadership and coaching for each employee in their restaurant
Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
General Manager
Assistant general manager job in Plainville, CT
Our General Manager is responsible for the management of the ongoing day to day operations of the store, while adhering to Company policies and procedures; direct supervision of staff; maximizing store profits and ensuring a high level of customer service and store appearance.
At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us.
The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value.
:
* Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team.
* Responsible for guest and associate satisfaction, exceeding brand standards and managing the stores profitability.
* Select, develop and effectively lead a highly engaged team.
* Cultivate a positive shopping experience for all guests. Respond to guest complaints or inquiries. Solicit guest feedback, input, and information from various sources. Review information and create a plan to consistently meet the expectations of all guests.
* Responsible for staffing the store appropriately to cover the guest and business demands of a 24/7 business. Proactively identify hiring needs across the store.
* Allocate resources, delegate work, and effectively manage time through efficient scheduling and usage of labor hours.
* Conduct all aspects of management training. Overseeing and monitor the training of all associates to ensure proficiency of skills and job safety is taught.
* Create and sustain an inclusive store atmosphere by taking intentional steps to understand the diversity of the store team and encourage mutual understanding and respect while promoting a productive, engaged team environment.
* Value store associates through celebration and recognition.
* Support the development of associates and store management team through appropriate talent management processes (e.g., performance management, development plans, career conversations, development opportunities).
* Provide overall direction and support for team and monitor and assess individual work in accordance with high standards of excellence. Provide feedback, coaching, support opportunities for development, complete performance appraisals, take corrective action when appropriate, and participate in hiring decisions.
* Ensure conditions across the store meet or exceed standards for safety, service, and overall operational efficiency by analyzing opportunities and ensuring execution of established policies, procedures, practices and programs.
* Adhere to work designs and implement improvement actions across the store. Manage all safety programs and ensure proper execution and compliance.
* Report and document all guest and associate incidences in the appropriate time frame. Ensure compliance to all federal and local laws and to all company policies and procedures.
* Responsible for leading change initiatives, championing programs and educating associates on the reason and need for change. Ensure programs are executed according to design, integrated and sustained.
* Accountable to meet or exceed key performance metric targets/projections; deliver budgeted merchandise gross profit by executing the merchandise plan.
* Maintain awareness of store-level and organizational financial performance trends to help achieve store profitability.
* Monitors shift cash handling and inventory. Assists in investigations of shortages/overages with Assets Protection and Human Resources.
* Manage financial plans for the store by reviewing and interpreting financial reports and take appropriate action as required to achieve goals. Ensure execution of all plans.
* Analyze income statement and utilize reports to ensure store's profitability. Manage inventory to maximize sales, control costs and reduce waste; proactively recognize trends across the store. Manage cash management procedures including bank deposits and change orders.
* Competition surveys.
* Analyze results and trends from audits (internal and external) and take the appropriate action to resolve/address issues.
* Build relationships with community partners to connect the store with its community.
* Other duties as assigned.
Additional Job Description:
* Must be available to work flexible hours that may include day, nights, weekends and or holidays.
* Must have reliable transportation and a valid driver's license.
* Leadership experience in a fast-paced retail, food service or fuel environment preferred.
* Experience selecting, training, and managing staff.
* Experience with labor allocation, sales building, scheduling, and managing expenses.
* Experience coaching and developing team members through proper leadership skills.
* Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching: horizontally, above the shoulder and below the waist, grasping firmly, pushing buttons, bending, crouching, kneeling, squatting, and stooping.
* Must be able to lift and carry up to 50 lbs.
* High School Diploma High School Diploma or Equivalent
Pay Range:
The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.
Our Commitments to You
* Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development.
* Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
* The Road Ahead - We offer 401k and a match component!
* Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
What to Expect From the Hiring Process
We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you.
A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match.
Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward.
Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at ************ or 781-7GP-WORK.
* Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyHotel General Manager
Assistant general manager job in Guilford, CT
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests.
The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to
Share America's Story on the Finest American Ships.
Responsibilities:
Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator.
Hold officers and crew accountable to American Cruise Lines' standards.
Comply with American Cruise Lines' Operations Manual, service standards, and procedures.
Responsible for assessing the management team and providing immediate corrective feedback.
Anticipate the needs of guests and crew.
Respond quickly to guest requests and ensure follow-up.
Identify and resolve problems immediately and request home office support as needed.
Ability to speak and present in front of all guests in person using a microphone.
Management presence during meals services, cocktail hour, and onboard events.
Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery.
Ensure Chefs are following approved menus and recipes.
Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline.
Lead and direct ship officers in achieving weekly sales goals.
Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed.
Manage shipboard business transactions, accounting, timecards, and home office reporting.
Responsible for managing all hotel and food inventories.
Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely.
Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed.
Create positive crew experiences.
Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
Perform bartending duties as needed with other management personnel.
Other duties as assigned.
Qualifications:
3+ years of hotel or food and beverage management experience.
Bachelor's degree in business or hospitality management is preferred.
Proficiency in Microsoft Office Suite applications.
Willing to live and work aboard the ship.
Optimism and a hardworking drive to succeed.
Cruise industry experience not required.
Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing.
Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances.
Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
Transportation Worker Identification Credential (TWIC).
Attributes for Success:
Commit to our American mission and share our American key values.
Live our American core competences.
Be the solution. It may not be my job, but it is my responsibility.
Always do right. This will gratify some and astonish the rest.
Work Schedule:
7 Days per week while onboard the ship.
6 to 8 weeks working and living onboard the ship.
1 to 2 weeks shore leave vacation.
Perks:
Benefits package including medical, dental, and matching 401k.
Complimentary travel accommodations.
Training programs to support you.
Continuous growth in the company.
Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
*Job sites across the nation*
SVP Regional GM & Field Sales
Assistant general manager job in Islandia, NY
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
Optimum is seeking a GM and Field Sales leader to deliver area-level financial, subscriber and operating goals during a pivotal period of growth and transformation. This senior leader will serve as an influential leader throughout the organization, collaborating cross functionally to drive area performance every day, with a keen eye on competition and a focus on best-in-class employee experience and customer experience. This role will report to the EVP President of Consumer Services.
Responsibilities
* Lead a team of over 1,000 employees across our 21-state footprint who are focused on our hyper local sales execution across various field sales channels (door to door, retail stores, street teams and local marketing).
* Oversight for VP GM team that has a deep understanding of the local competition and market trends, and partners with cross functional team to tailor local go to market strategies to drive customer acquisition
* Responsible for executive level updates/scorecards/KPIs through a regional lens to combat subscriber loss/proactively manage churn, penetration rates, and identify opportunities for positive gains within the market
* Strong leadership in a highly matrixed organization structure, effectively collaborating with executive leadership, network services, marketing, go to market, government affairs, and other key partners
* Drive community engagement in partnership with cross functional team to maximize investments and impact
* Lead a team that will oversee regional performance, engage in local activities that align to company objectives and be responsible for evangelizing and influencing in a matrixed environment
* Establish market specific business case/strategy to ensure and plan for strategic investments that yield a meaningful return on local market KPIs and best use of resources
* Partner with sales, marketing, and government affairs on delivering across multiple sales channels, reviewing marketing programs, and building outreach in the community through gross roots and event sponsorship
* Serve as a key stakeholder with sales, marketing, and product on competitive intelligence on promotional offers and network expansion(s) of our competitor's footprint into our local market(s)
* Drive a passionate and winning attitude throughout the organization with a focus on employee engagement with the local teams
* Establish a culture of action, urgency, and discipline, with continuous data-driven decision making and performance measurement (both with direct team and throughout the organization)
* Ability to rapidly learn and influence leadership team across the Optimum footprint to be visible and hands-on to both employees and customers
* Ability to regularly be present in our Headquarters in Long Island City, NY, while also regularly being present in the Optimum field across 21 states; Travel required
Qualifications
* 15+ years experience sales/marketing/business focused capacity within broadband, mobile, cable industry or similar regulated B2C/home-oriented business required
* Minimum of 10+ years of operational leadership and/or business performance transformation experience with a proven track record of consistent delivery against business plans and targets strongly preferred
* General Management (P&L leadership) experience required
* Strong ability to develop strategy/business case and tactics, with a disciplined project management orientation
* Proven experience building a culture of data-driven decision-making, action, and delivery
* Experience managing across a diverse and highly distributed footprint strongly preferred
* Excellent communicator with a confident and collaborative style and adept at aligning internal and external stakeholders towards common goals
* Strong interpersonal and influencing abilities, particularly when influencing others who are not in your organization
* Strong bias for action and data-driven decision-making
* Proven executive presence, strategic capabilities, effective collaborator, and superior influencing skills
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $242,760.00 - $346,800.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Guest Services & Player Rewards (GSPR) Shift Manager
Assistant general manager job in Islandia, NY
Core Responsibilities:
• Support Manager with overseeing the daily operations of guest service and player rewards staff during assigned shifts. • Ensure staff compliance with all regulatory guidelines, submissions, policies, and procedures.
• Provide leadership, guidance, and support to Guest Service and Player Rewards Representatives.
• Monitor staffing and scheduling needs to maintain efficient coverage.
• Implement promotions, giveaways, and special events as directed by the Sr. Director of Marketing.
• Investigate and resolve guest complaints and issues in a timely manner; report outcomes to upper management.
• Maintain confidentiality of guest interactions and records.
• Assist in training, coaching, and evaluating staff; provide feedback and corrective action as needed.
• Support team performance in alignment with organizational goals and vision.
• Perform other duties as assigned by management.
Guest Services & Player Rewards (GSPR) Shift Manager
Assistant general manager job in Islandia, NY
Job Description
Core Responsibilities:
• Support Manager with overseeing the daily operations of guest service and player rewards staff during assigned shifts. • Ensure staff compliance with all regulatory guidelines, submissions, policies, and procedures.
• Provide leadership, guidance, and support to Guest Service and Player Rewards Representatives.
• Monitor staffing and scheduling needs to maintain efficient coverage.
• Implement promotions, giveaways, and special events as directed by the Sr. Director of Marketing.
• Investigate and resolve guest complaints and issues in a timely manner; report outcomes to upper management.
• Maintain confidentiality of guest interactions and records.
• Assist in training, coaching, and evaluating staff; provide feedback and corrective action as needed.
• Support team performance in alignment with organizational goals and vision.
• Perform other duties as assigned by management.
Assistant General Manager
Assistant general manager job in Bedford Hills, NY
Assistant General Manager / Market Leader Pay: $110,000-$140,000 pear year Bonus: Annual The Assistant GM plays a key supporting role in the productivity, efficiency, and growth of the market. This position partners closely with the Market Leader to drive Safety, Quality, Productivity, Employee Engagement, and Customer Satisfaction. Responsibilities include assisting in daily operations, supporting sales efforts, coordinating administrative tasks, and helping lead field and office teams toward shared business goals.
This is a hands-on leadership role with opportunities to work outdoors, visit client properties, and contribute directly to the success of the team.
What a day is like:
Your responsibilities will span Sales, Operations, and Administration. You'll support the Market Leader in developing and tracking sales targets, coaching team members, and ensuring customer satisfaction. You'll assist in operational planning and resource coordination to keep jobs on schedule, teams on task, and vehicles and equipment operating safely. You'll also help ensure accurate paperwork, reporting, and process adherence across the branch.
What kind of person are we looking for?
* Degree in Business, Arboriculture, Forestry, Environmental Sciences, or equivalent work experience
* Experience in tree care or landscaping
* Prior leadership experience or demonstrated ability to coach and coordinate teams
* Strong organizational skills and comfort managing operational logistics
* Willingness to pursue ISA Certification (if not already obtained)
* High integrity, accountability, and a collaborative mindset
Why you will love working here:
* Supportive leadership and a strong path for growth into future management roles
* Industry-leading training programs and continuing education support
* A team-oriented, safety-first culture with national resources and local impact
* Competitive pay and benefits including health and dental, PTO, and matched 401(K)
What is essential:
* Valid U.S. Driver's License
* Authorization to lawfully work in the U.S.
Physical demands of this role:
This role requires the ability to lift and/or move up to 50 pounds. Field visits and physical site work may be part of regular responsibilities.
Superintendent - Heavy Civil/Site Development
Assistant general manager job in Stamford, CT
Inc.
We shape the future of our communities by delivering site development work for K-12 schools and essential highway projects, ensuring safe transportation and vibrant spaces for the places where our families live, learn, and grow.
How you'll get to contribute
Support our team's growth and expand our capacity to take on more work by delivering high-quality projects from $1M-$20M on time and within budget.
What you'll get to do
Foster a cohesive team culture through on-site hands-on leadership that sets clear expectations and promotes accountability and motivation.
Optimize resource allocation by managing scheduling, material procurement, equipment, onsite/offsite trucking, and logistics to ensure crews have what they need when they need it.
Protect profitability by recognizing scope changes early and handling change orders.
Ensure smooth and efficient site operations by maintaining clear communication between Project Manager, crews, the office, other trade subcontractors, vendors, and clients, proactively resolving conflicts and delays.
Minimize risks by enforcing safety protocols, holding regular training, and maintaining a safe work environment.
Build trust with clients and stakeholders by consistently executing projects and maintaining strong relationships that reinforce reliability.
About you
Safety is not just a checklist. You always make sure your crews stay safe and avoid any unnecessary risks.
You don't cut corners, you build them right. Your expertise in site development and heavy civil work translates blueprints, spec books, and grading plans to precise cut-and-fill calculations and laser/transit/level grade setting.
Your expertise brings underground utility blueprints to life - from water mains to sewer mains to storm drainage to electrical to gas, you solve problems and ensure everything is installed correctly, efficiently, and according to plan.
You rise with the sun and lead with purpose. Managing union craft employees isn't just about supervision. Your energy sets the tone, keeping the team motivated to solve problems and drive projects forward with a strong work ethic and a positive attitude.
What's in it for you
Work-Life Balance and Autonomy
We prioritize work-life balance, with an average workweek of 40-50 hours. We recognize that overwork can lead to mistakes and burnout, so we provide the necessary support to manage workloads and maintain a healthy environment.
This role offers autonomy, allowing you to keep the construction pipeline full without micromanagement, empowering you to make decisions that drive success.
Tools and Technology Flexibility
New & rented equipment and talented craft manpower as needed
I n-house trucking
Tech (tablet) to manage forms, drawings, and specs
Recognition and Rewards
Peer-to-Peer Recognition: Employees are encouraged to acknowledge each other's hard work, which builds camaraderie and strengthens team unity.
Performance-Based Bonuses: In recognition of your success, your efforts directly influence your earnings.
Profit Sharing Plan: After 1 year, you'll be eligible for profit sharing (guaranteed 3% of salary + potential for more at company discretion).
Regular company-sponsored events to celebrate milestones.
Growth and Transparency
Leadership Development: We invest in your growth, offering opportunities for leadership development to advance your career.
Open Door Policy: We maintain an open-door policy, to earn your trust through transparency and to ensure you can voice concerns, ideas, and feedback openly.
Longevity: In 40 years, we've only had 4 employees leave voluntarily. We want people to make a long term career with us and we're committed to creating the right environment for it.
Benefits and Perks
Medical Coverage: After 90 days, you'll be eligible for insurance, with the company covering 60% of the lowest coverage for your age bracket.
401K Plan: We are reviewing our 401K plan, which currently offers 25% match up to 4% of your annual income, and is negotiable for this position.
Vacation: We are currently reviewing our vacation policy which is negotiable for this position.
Enjoy 7 paid holidays including New Year's Day, Good Friday, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day.
Local Community Focus
We focus on local projects, allowing you to make a meaningful difference in your own community while avoiding long-distance travel.
FAQs
Typical hours: 7am - 3:30pm M-F
Work location: Stamford CT
Seasonality: This role is year-round through the winters
We are an equal-opportunity employer and do not discriminate against any employee or applicant on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other protected status. We are committed to promoting diversity, equity, and inclusion within our workplace and creating an environment where all individuals feel valued, respected, and supported. We comply with all applicable laws governing EEO and affirmative action, and we ensure that all employment decisions are made solely based on job-related qualifications and merit.
Auto-ApplyFacility General Manager
Assistant general manager job in Danbury, CT
Alloy Wheel Repair Specialists, the industry leader in wheel repair and reconditioning, is seeking an experienced General Manager to lead our Connecticut operation. The GM is responsible for the overall performance of the market, driving growth, overseeing daily operations, and fostering a strong, positive culture. This role is ideal for a hands-on leader who thrives in a fast-paced environment, is passionate about operational excellence, and can build strong teams and customer relationships.
What You'll DoLead Operations
Oversee all day-to-day functions including sales, customer service, marketing, production, mobile operations, HR, and financial administration.
Drive operational excellence through effective planning, workflow management, and KPI tracking.
Ensure revenue and profitability goals are achieved through sound decision-making and strategic execution.
Develop & Lead the Team
Build and mentor a high-performing team aligned with AWRS values.
Provide coaching, training, and performance feedback to managers, technicians, and support staff.
Promote a positive, professional, and customer-focused work environment.
Execute Strategic & Financial Plans
Develop and manage local business plans, budgets, and MBOs.
Allocate resources effectively and adjust strategies to meet market needs.
Partner with corporate teams (procurement, production, marketing, technical services) to ensure alignment with company initiatives.
Enhance Customer & Brand Experience
Maintain strong relationships with customers, vendors, and regulatory partners.
Represent the AWRS brand with professionalism, integrity, and exceptional service.
Support local marketing and customer retention efforts.
Ensure Safety, Quality & Compliance
Uphold company quality standards and operational procedures.
Ensure compliance with OSHA, EPA, and all federal, state, and local regulations.
Implement and enforce safety protocols and equipment maintenance programs.
Additional Responsibilities
Oversee branch operations and ensure alignment with corporate strategy.
Identify opportunities for continuous improvement and process optimization.
Support onboarding and ongoing training of staff.
Maintain equipment, facility, and fleet readiness to minimize downtime.
Requirements
Proven leadership in operations, manufacturing, automotive services, logistics, or a similar environment.
Experience managing budgets, KPIs, and team performance.
Strong communication, problem-solving, and organizational skills.
Ability to lead and motivate a diverse team.
Commitment to safety, quality, and excellent customer service.
Salary Description 60,000-112,000
General Manager - Route 1
Assistant general manager job in Milford, CT
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
* Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
* Drive profitable sales through forecasting and scheduling
* Manages store budget for daily operations in support of the P&L
* Builds highly productive teams through sourcing, selecting and developing people
* Accountable for team performance through coaching and feedback.
* Teaches and trains to build capabilities.
* Leads the implementation and execution of all Standard Operating Procedures and initiatives
* Creates an inclusive environment
* Implements action plans to maximize efficiencies and productivity
* Performs Service Leader duties
* Represents the brand and understands the competitors
* Promotes community involvement
* Leverages OMNI to deliver a frictionless customer experience
* Ensures all compliance standards are met
Who You Are
* 3-5 years of retail experience leading others
* College degree or equivalent experience preferred
* Demonstrated ability to deliver results
* Ability to effectively communicate with customers and employees
* College degree preferred
* Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
* Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
* Ability to travel as required
* Business Acumen skills
* Established time management skills
* Strong planning and prioritization skills
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $68,300 - $93,900 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Assistant General Manager
Assistant general manager job in Naugatuck, CT
The Assistant General Manager is responsible for assisting in managing all personnel, inventory purchasing and tracking, sales goals and bonus targets, and act as the "manager-on-duty" in absence of the General Manager. This role is expected to spend 25% of their time focused on inventory related activities and are held responsible for engaging in the activity of and maintaining accurate records for inventory.
Essential Duties and Responsibilities
* Responsible for supporting dispensary staff, inventory, and patient/customer relations.
* Interact with customers and patients and provide exceptional customer service.
* Respond to all customer and patient inquiries, feedback, and suggestions.
* Quickly and respectfully resolve any in-store situations that may arise.
* Build out bi-weekly work schedules for current and incoming staff.
* Regularly walk the floor and act as a resource for dispensary staff concerning products and services, industry news and changes in regulation.
* Coach and develop staff; Answer staff questions, concerns or suggestions.
* Delegate tasks to Cannabis Advisors to maintain regular compliance.
* Work closely with the General Manager to communicate information to dispensary staff from the corporate retail team.
* Conduct interviews at the direction of the General Manager.
* Provide regular training to staff members on the POS System and State Inventory System.
* Oversees orders and deliveries to ensure accurate order information and timeliness of deliveries.
* Maintain company culture and atmosphere within the facility.
* Keep record of all dispensary activity including cash, sales, vendors, and customer/patient information.
* Other duties as assigned.
Minimum Qualifications
* High school degree or general education degree (GED) is required.
* A minimum of 1 year as an assistant manager, or above, is required.
* Ability to work well with others and communicate effectively with staff and retail management.
* Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays.
* Proven ability to manage teams effectively.
* Excellent communication and customer service skills.
* At least 21 years of age.
Preferred Qualifications
Physical and Mental Demands
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 50 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.
We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets, and our communities.
Assistant Guest Service Manager
Assistant general manager job in New Haven, CT
The Study at Yale Hotel is looking for an Assistant Guest Services Manager to provide genuine hospitality and the highest quality of service to our guests. The Assistant Guest Services Manager will be responsible for supervising the Guest Service Agents, Valet and Security while ensuring guest satisfaction under the guidance of the Guest Services Manager and in alignment with Study Hotels brand standards.
Responsibilities
Provide the highest and most efficient level of hospitality service expected by our guests.
Present and conduct business in a professional and ethical manner.
Possess and provide excellent oral and written communication skills and be capable of providing clear and concise direction.
Supervise the training of all Guest Service team members and motivate them to perform their jobs effectively.
Answers inquiries about the hotel and surrounding areas.
Be able to lead independently and take complete ownership of all aspects of daily operations for the front desk.
Complete the guest check-in and check-out processes, which includes assigning guest their rooms and facilitating payment.
Maintains room inventory of vacancies, reservations, and assignments.
Courteously answers inquiries and accept reservations, both in person and by telephone, by accurately communicating hotel rates and information and using suggestive selling techniques to sell room nights, increasing occupancy and revenue.
Coordinate with all hotel departments to manage guest requests and answer general guest inquiries about the hotel and the surrounding area.
Attends to guests' needs and requests, including setting up and scheduling wake-up calls and outgoing taxis, making restaurant recommendations, resolving billing issues and complaints.
Regularly calculates and posts charges, receipts, cash payments, and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Perform accordingly to the company handbook in regard to policies, procedures, and regulations.
Maintain a safe and clean work environment.
Fundamentals
Ability to maintain a friendly, cheerful, and courteous demeanor at all times.
Education: High school diploma or general education degree (GED).
Experience: 2 years of hotel front office or guest services department experience.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
Intermediate computer skills. Working knowledge of Microsoft Outlook, Word, and Excel.
Flexibility to work any shift including evenings, weekends, and holidays.
Excellent verbal and written interpersonal communication skills.
Proficiency in English required. A second language is desirable.
Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.
Ability to positively communicate and interact with all hotel departments.
Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 50 lbs.
Ability to stand for long periods of time in an indoors with a thematically climate-controlled workstation.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation.
Study Hotels is a drug free workplace. Pre-employment drug test and background check required.
The Study at Yale Hotel, the first property of the Study Hotels brand is sophisticated, yet relaxed 124 rooms hotel located in the heart of Yale University's vibrant Arts Campus in New Haven, Connecticut - just steps away from the University's museums, theaters, libraries and cultural centers. The Study captures the essence of Yale and offers guests a level of personalized service, style and comfort, unparalleled in the New Haven area. Literature, art, music and thoughtful design are central themes, evident throughout our inspired spaces.
Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.
Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.
Auto-ApplyGeneral Manager
Assistant general manager job in Hauppauge, NY
General Managers Salary: 55-65k Annually As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the proper implementation and effective application of all operational standards of quality service & cleanliness. A General Manager will operate his/her restaurant in a cost effective manner by assisting in obtaining goals set forth by upper management.
A General Manager must demonstrate sufficient application of knowledge and leadership, always remain engaged and in tune with customers and employees needs and drive towards the continuous improvement of overall store operations.
Responsibilities include:
* Leading operational Excellence
* Keen focus on 100% Guest Satisfaction
* Understanding the importance of training and development of team members
* Achieving financial goals such as sales projections and controllable
* Utilizing effective communication and coaching skills
Our Ideal Candidate is highly motivated, enthusiastic, with demonstrated ability to think and work independently. Experience in the food service industry is required. Food Safety, Serve Safe Certification is a plus!
Benefits Include:
* Completive Weekly Pay
* 2 Weeks Paid Time Off
* Employee Meals
* Monthly Bonus - Earn up to 10% of Monthly Salary
* Medical and Dental Insurance with Company contribution
* AFLAC Accident, Short Term Disability & Life Insurance Available
* Cell Phone Reimbursement
This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. Apply now to join one of the most exciting brands in America at our dynamic, award winning franchise!
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
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General Manager
General Manager, Full Time, Scarsdale - Pottery Barn
Assistant general manager job in Scarsdale, NY
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the General Manager role
You will hire great people and develop associates for future growth. You will provide leadership to achieve or exceed budgeted sales, payroll, and controllable expense goals. You will effectively manage store operations, maintain appropriate inventory levels, and maintain visual merchandising standards. You will ensure that all internal and external customers receive exemplary customer service and have a positive store/brand experience. You will ensure that sales associates build relationships with customers.
Responsibilities
* Ensure store meets or exceeds sales and contest goals and meet payroll goals based on current trends
* Prioritize, plan, and adjust schedules and daily agendas to meet business goals; hold team accountable to achieving goals
* Train and motivate all associates through on-going programs in sales, customer service, and product knowledge
* Assess performance and provide on-going feedback
* Complete and deliver performance appraisals and development plans
* Ensure team provides an exceptional customer experience in the store to achieve world-class service standards
* Maintain presence through effective floor management and ensure staff coverage in all areas of the store as needed
* Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our "People First" philosophy
* Work with District Managers and peers to develop best practices in store management
Criteria
* Proven ability to manage staff to exceed sales goals, while meeting payroll goals
* Proven to identify top talent, create teams, and train/develop/retain great people
* Proven ability to think through complex issues, and allocate time to execute multiple tasks and changing priorities
* Proven ability to motivate and influence others through personal actions and examples
* Effective communication, organization and leadership skills
* 4 + years management experience in specialty retail and/or multi-unit retail business environment
Physical Requirements
* Must be able to be mobile on the sales floor for extended periods of time
* Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
* Employment/promotion to this role will be contingent on successful completion of a background check
* Full time associates are expected to have open availability to meet the needs of the business. ers, integrity, and corporate responsibility. Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $100,000.00-$115,000.00 annual salary.
Depending on your position and your location, here are a few highlights of what you might be eligible for:
* A generous discount on all Williams-Sonoma, Inc. brands
* A 401(k) plan and other investment opportunities
* Paid vacations and holidays
* Health benefits, dental and vision insurance, including same-sex domestic partner benefits
* A wellness program that supports your physical, financial and emotional health
Your Journey in Continued Learning
* Individual development plans and career pathing conversations
* Annual performance appraisals
* Cross-brand and cross-functional career opportunities
* Online learning opportunities through brand specific resources and WSI University
* Leadership development opportunities
WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements ofthe San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Auto-ApplyAldi Full-Time Assistant Manager
Assistant general manager job in Central Islip, NY
When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team.
Position Type: Full-Time
Average Hours: 38 hours per week
Starting Wage: $27.50 per hour
Wage Increase: Year 2 - $28.50 per hour
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation
• Assists the direct leader with developing and implementing action plans to improve operating results
• Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results
• Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance
• Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
• Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company's competitive position
• Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued
• Participates in the interviewing process for store personnel
• Communicates information including weekly information, major team milestones, developments, and concerns
• Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
• Ensures an appropriate resolution of operational customer concerns in their direct leader's absence
• Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
• Maintains store cleanliness standards and proper store signage at all times
• Assists the direct leader with maintaining proper stock levels through appropriate product ordering
• Merchandises product neatly to maximize sales
• Ensures the quality and freshness of products for sale and accuracy of product signage
• Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
• Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary
• Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
• Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
• Other duties as assigned
Physical Demands:
• Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
• Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
• Must be able to perform duties with or without reasonable accommodations
Job Qualifications:
• You must be 18 years of age or older to be employed for this role at ALDI
• Ability to work both independently and within a team environment
• Ability to provide and lead others to provide prompt and courteous customer service
• Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
• Ability to interpret and apply company policies and procedures
• Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
• Ability to evaluate and drive performance of self and others
• Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
• Ability to operate a cash register efficiently and accurately
• Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
• Excellent verbal and written communication skills
• Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
• Meets any state and local requirements for handling and selling alcoholic beverages
Education and Experience:
• High School Diploma or equivalent preferred
• A minimum of 3 years of progressive experience in a retail environment
• A combination of education and experience providing equivalent knowledge
• Prior management experience preferred
ALDI offers competitive wages and benefits, including:
401(k) Plan
Company 401(k) Matching Contributions
Employee Assistance Program (EAP)
PerkSpot National Discount Program
In addition, eligible employees are offered:
Medical, Prescription, Dental & Vision Insurance
Generous Vacation Time & 7 Paid Holidays
Up to 6 Weeks Paid Parental Leave at 100% of pay
Up to 2 Weeks Paid Caregiver Leave at 100% of pay
Short and Long-Term Disability Insurance
Life, Dependent Life and AD&D Insurance
Voluntary Term Life Insurance
Click here to learn more about the benefits ALDI has to offer
ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.