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Executive Hotel Manager: Luxury Ops & Guest Experience
Hilton Worldwide, Inc. 4.5
Assistant general manager job in Beverly Hills, CA
A leading global hospitality company is seeking a Hotel Manager for their Waldorf Astoria Beverly Hills. You will oversee operations, ensuring guest satisfaction and team engagement, while upholding luxury standards. The ideal candidate has extensive experience in luxury environments, particularly in leadership roles at high-revenue properties. This position offers a competitive salary range of $210,000 - $230,000 annually along with robust benefits.
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$57k-82k yearly est. 1d ago
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Division Manager, Legal Support Services - Growth & Ops
Imedx, Inc. 3.7
Assistant general manager job in Glendale, CA
A legal support services company seeks an experienced Division Manager to oversee operations and drive growth in Glendale, California. This role involves managing daily operations, developing business plans, and leading a team. Candidates must have a bachelor's degree and at least 5 years of management experience, along with strong leadership and communication skills. The company encourages professionals with a background in service-based environments to apply.
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$114k-158k yearly est. 2d ago
Associate General Manager
Bookman Consulting 4.2
Assistant general manager job in Santa Fe Springs, CA
Our client is a growing distribution company who is looking to hire a talented Associate GeneralManager. This is an ON-SITE role at their facility located in Santa Fe Springs. This is a fun, stable,
and healthy company that has a family/team-centered culture.
Associate GeneralManager (On Site - Santa Fe Springs):
Must have strong experience in product distribution including warehouse ops, logistics, and fleet management
Food/Beverage industry experience is desirable, but not required
Will review market analysis to help determine customer needs, volume potential, price schedules, discount rates and promotional sales programs
This role will split time in office managing operations, and out in the field
Will be heavily involved in selecting, training, scheduling, and coaching employees
Salary likely $120k-$130k base + bonus, car allowance, benefits, PTO, 401k
Our client is healthy and growing nationally. They are a leader in their market and have a great track record of success. They develop their people from within, and there is room for growth. Although a large national company, their branches feel like extended families with a great culture and hands on environment. This is a great role for somebody who enjoys stability with their employer, and wants to directly impact the operations and trajectory of their company!!
If interested, please attach a WORD DOC version of your resume in your reply. We look forward to
chatting with you soon. Thanks for your time!
$120k-130k yearly 3d ago
Rail Operations Manager
APM Terminals 4.7
Assistant general manager job in Los Angeles, CA
APM Terminals At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. As part of the A.P. Moller-Maersk Group, we connect economies and communities worldwide. Our success is driven by a strong commitment to LEAN methodologies, embedding continuous improvement into every aspect of our operations. Join us and be part of a team that values excellence, collaboration, and innovation.
We offer
APMT Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to continuous improvement is driven by LEAN principles, ensuring that every team member has the opportunity to develop their skills and advance their careers. Join us to be part of an innovative environment where your growth is our priority, and experience the numerous advantages of being a valued member of our team.
SUMMARY
The Operations Manager, based in Los Angeles, CA will oversee and direct facility operations to achieve the highest level of safety, productivity, and customer service with a focus constantly on cost and efficient use of labor.
Leads, guides and develops the operational activities of multiple
products within an Area with moderate impact on Business Unit results.
Manages the products so that the Area achieves its short- and long-term
financial and operating objectives, as set by the overall regional
business plan.
PRINCIPAL ACCOUNTABILITIES:
Manage staff, labor, and vendors to achieve established safety, financial, and production goals.
Manage the development and performance of key stakeholders, including, recommending or implementing positive reinforcement, training, or disciplinary action.
Directly manage union workforce, including contractual work practices, discipline, and grievance resolution.
Mediate operational issues with union representatives and business agents effectively and professionally.
Supervise key stakeholders to achieve customer service level agreements related to the rail operations department.
Exercise management authority to promote total-terminal success in accordance with the leadership's strategic vision, including optimization of work processes and efficient manpower utilization.
Promote good working relationships with customers, vendors, and the ILWU workforce.
Effectively communicate and coordinate with other Transportation and Logistics business units to support the APMM Group strategies and vision.
CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE
Necessary to perform the requirements of the position:
Education - Minimum four (4) year degree from an accredited college or equivalent Terminal Operations working experience of five (5) or more years
Accountability - Ability to set operational plans with short-term impact by maintaining standards that lead to high performance and execution
Agility - Ability to modify important changes rapidly
Collaboration - Ability to exchange and adapt skills when working together across boundaries
Functional Excellence - Broad knowledge in job area/discipline or expertise in a specific discipline.
Appetiser - At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. As part of the A.P. Moller-Maersk Group, we connect economies and communities worldwide. Our success is driven by a strong commitment to LEAN methodologies, embedding continuous improvement into every aspect of our operations. Join us and be part of a team that values excellence, collaboration, and innovation.
We offer - At APMT Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to continuous improvement is driven by LEAN principles, ensuring that every team member has the opportunity to develop their skills and advance their careers. Join us to be part of an innovative environment where your growth is our priority, and experience the numerous advantages of being a valued member of our team
Job Type: Full Time
Salary: 67,500.00 to 110,000.00
Benefits: Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match
The above stated pay range is the anticipated starting salary range for this position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
We're looking for - Lean-minded: we are looking for someone who brings a strong mindset of continuous improvement - someone who is naturally curious, committed to solving problems at the root, and driven to make things better every day.
DEI statement - Notice to applicants applying to positions in the United States
You must be authorized to work for any employer in the U.S.
APM Terminals is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities who are applying for positions in the U.S. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
If you are interested in applying for employment with APM Terminals in the U.S. and need special assistance or an accommodation to use our website or to apply for a position, or if you need a reasonable accommodation to perform a job, please contact the applicable Human Resources Department by emailing reasonableaccommodations@maersk.com. Determination on requests for reasonable accommodation are made on a case-by-case basis pursuant to an interactive dialogue between the applicant and the Company.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
$63k-108k yearly est. 6d ago
Food & Beverage Outlet Manager
Accor Hotels 3.8
Assistant general manager job in Los Angeles, CA
Why work for Fairmont?
At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.
Job Description
Food & Beverage Outlet Manager
As the Food and Beverage Outlet Manager, you are responsible for managing the daily F&B operations, including the selection, development and performance management of employees. In addition, you oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience.
What you will be doing:
Operational Leadership: Lead and oversee daily operations of the food and beverage department, specific outlets, or event venues. Ensure that all areas operate smoothly, in alignment with hotel standards, and exceed guest expectations. Problem-solving, and organizational skills.
Guest Service Excellence: Quickly and professionally handle guest concerns, ensuring satisfaction and a memorable experience. Passion for guest service and an ability to inspire the team to exceed guest expectations. Anticipate guest needs and create a welcoming atmosphere to foster loyalty.
Team Management: Recruit, train, and develop staff to foster a high-performing and guest-focused team. Manage team scheduling, allocate resources, and maintain open communication to support team morale and effectiveness.
Revenue Maximization & Cost Management: Implement strategies, promotional offers, and practices to increase revenue while balancing costs. Manage inventory, control expenses, and work closely with the finance team to optimize budget adherence.
Event Coordination & Execution: Collaborate with clients to understand event requirements and ensure flawless execution. Oversee the setup, breakdown, and management of event, working with other departments for seamless service.
Compliance & Safety: Ensure adherence to all health, safety, and hotel policies. Maintain the highest standards of hygiene, sanitation, and food safety practices across all managed areas.
Inventory & Supply Chain Management: Monitor stock levels, place orders as necessary, and work closely with suppliers to secure the best quality products within budget constraints.
Interdepartmental Collaboration: Foster strong relationships with other hotel departments, such as Sales, Marketing, and Housekeeping, to enhance guest services and operational efficiency.
Qualifications
Your experience and skills include:
University degree in Hotel/Restaurant management or related discipline a strong asset
Minimum of 2 years' experience as Manager in a high volume Food & Beverage operation, preferably within luxury hotels
Strong ability to manage teams effectively, with a focus on coaching and mentoring employees
Exceptional organizational skills with the ability to manage multiple priorities and timelines
Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company Policies and procedures, personnel management, recordkeeping, and preparation of reports
Must possess a valid driver's license
Knowledge of CBA compliance and experience managing unionized teams, preferred
Additional Information
What is in it for you:
Salary Range: $78,000 - $85,000 USD
Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Competitive Health Benefit Package within 30 days of employment
401(k)/Roth IRA Eligibility after 60 days of employment
Cell Phone Usage Reimbursement
Your team and working environment:
What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the "Western White House," (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.
This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D
Visa Requirements: Must provide proof of current eligibility to be employed in the United States of America.
$78k-85k yearly 1d ago
Division Manager, Exterior Services
Cam Property Services
Assistant general manager job in Torrance, CA
An Uncommon Opportunity
CAM Property Services enters its 40th year in business with the objective to scale from $25M to $50M in four years. This transformation requires stronger leadership, clearer SOPs, deeper accountability, modernized training, and a higher talent bar. Leaders hired during this period have the opportunity to shape CAM's culture, systems, workforce, and operational excellence. This uncommon growth window gives top talent a chance to create lasting impact.
Role
The Division Manager for Exterior Services leads our sweeping, high pressure steam cleaning, and trash chute cleaning divisions servicing commercial and multifamily properties. Responsibilities include oversight of night operations, fleet and equipment, personnel, and complex routing across CAM's California footprint.
Responsibilities
• Full P&L responsibility
• Manage night and day crews
• Optimize sweeping routes and steam cleaning schedules
• Oversee fleet, equipment readiness, and maintenance
• Enforce quality standards and safety protocols
• Support Mercury Constellation workforce advancement
• Strengthen client relationships
Success Measures
• Margin improvement
• Route efficiency
• Equipment uptime
• Client retention
• Quality and safety performance
Compensation
• Base salary from $90,000 per year
• Annual bonus plan based on operational improvements in gross profit and gross margins -- target: 20% of base salary
• Company vehicle, fuel card and maintenance
• Benefits include: HMO, Dental, Vision, Term Life Insurance; 401k; Vacation and Sick time
About CAM
CAM is committed to hiring and developing talented leaders who can operate at a higher level of decision-making ownership, accountability and strategic impact so we can scale to $50M. Elevating the talent bar ensures a strong framework for building the next generation of CAM leadership together. Learn more at ***************************
$90k yearly 1d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Assistant general manager job in Culver City, CA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 6d ago
General Manager of Service Plumbing
Repipe Specialists 3.9
Assistant general manager job in La Habra, CA
About the Role
We are seeking a results-driven GeneralManager (GM) of Plumbing Services to lead frontline service operations across our Orange County and Los Angeles territories. This role has full ownership of technician performance, field sales execution, shop operations, and dispatch coordination.
This is a hands-on leadership role that blends strategic oversight with day-to-day operational execution. The GM will play a critical role in driving profitable growth, developing high-performing field teams, and delivering best-in-class customer service.
What You'll Do
Lead Technician Performance & Development
Implement and continuously improve standardized install procedures, QA/QC protocols, and service playbooks
Establish, track, and coach to key technician KPIs (average ticket, conversion rate, callbacks, etc.)
Own onboarding and 30-day ramp plans for new technicians
Conduct ride-alongs to coach technical execution, customer experience, and sales effectiveness
Drive Field Sales Execution
Partner with Field Service Sales Managers (FSMs) to achieve sales targets and improve close rates
Coach teams on upsells, drain-to-lining conversions, and membership sales
Leverage tools such as SalesPro AI and performance dashboards to drive results
Provide clear feedback, accountability, and performance management for FSMs
Oversee Shop & Inventory Operations
Manage the LA Shop Manager and serve as interim OC shop lead until growth supports dedicated oversight
Ensure job readiness through strong inventory control, VMI programs (via Hajoca), and tool management
Maintain clean, compliant, and professional facilities aligned with brand standards
Optimize Dispatch & Operational Flow
Align technician availability, job types, and routing with dispatch to maximize capacity and revenue
Support dispatch in real-time problem-solving and route optimization
Review and improve weekly dispatch metrics and scheduling accuracy
Partner Cross-Functionally
Act as a subject matter expert for multi-family and commercial field projects, supporting Business Development with job walks and estimates
Collaborate with Repipe, Marketing, and other verticals on strategic initiatives
Participate in weekly leadership and performance review meetings, reporting on KPIs and operational insights
What We're Looking For
5+ years of leadership experience in plumbing, HVAC, construction, or related technical service operations
Proven success leading and developing field teams, including technicians, dispatch, and supervisors
Strong understanding of plumbing service workflows, install standards, and quality control
Demonstrated ability to manage operational KPIs and drive measurable improvement
Experience improving sales performance through coaching, estimating, and customer communication
Skilled in workforce planning, routing, scheduling, and capacity optimization
Data-driven mindset with experience using dashboards and performance analytics
Experience overseeing shop operations, inventory control, and vendor/VMI relationships
Strong problem-solving skills in fast-paced, field-based environments
Excellent communication skills with the ability to motivate and hold teams accountable
Commitment to safety, compliance, and delivering a high-quality customer experience
Ability to travel between branches and job sites, with flexibility to support operations outside standard business hours
$57k-85k yearly est. 4d ago
General Manager
Ciresimorek
Assistant general manager job in Los Angeles, CA
Core Requirements:
Bachelor's degree
10+ years in Manufacturing Operations management with current P&L responsibility
Preferred Requirements:
MBA degree
The successful candidate will play a key role in directing and executing business goals and objectives to achieve profitable and sustainable growth. This includes implementing key business initiatives, such as lean manufacturing, and helping to develop high-performance teams. The ideal candidate should be an impact player with a proven track record of accomplishments, understand the business implications of decisions, and demonstrate a strong orientation toward profitability.
CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and around 2,000 Operations placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement.
Responsibilities:
Complete leadership responsibility for performance and overall development of the business unit
Manage the operations with a result-driven framework focused on safety, quality, and continuous improvement to meet and exceed customer expectations and business goals
Empower teams with a managerial style that is collaborative, inclusive, and balanced in approach to achieve commitments
Plan and direct the manufacturing operations at the lowest cost consistent with established operating metrics/goals
Integrate manufacturing, materials, and maintenance functions, ensuring processes result in high-quality throughput
Lead efforts to continuously improve the division's competitive position, resulting in reduced turn time and cost
Provide leadership and employee development through selection/talent acquisition, performance management, training/development, coaching/mentoring, and motivation of management, supervisory, and hourly personnel in alignment with the business goals and objectives
Confidentiality is guaranteed. Applications require a resume/CV with contact information.
Learn more about us at CiresiMorek.
$65k-128k yearly est. 4d ago
General Manager, Beacon
Critical Role
Assistant general manager job in Los Angeles, CA
Beacon is Critical Role's membership service, a platform designed to bring fans closer to the stories, worlds, and creators they love. We're seeking an entrepreneurial, product-focused GeneralManager to lead Beacon through its next stage of growth. The GM will shape the product, inspire the team, and champion the community, ensuring Beacon evolves alongside the ways audiences connect with stories and creators.
This role requires both strategic leadership and creative vision, blending data-driven insights with bold storytelling instincts. The GM will steer Beacon as a platform, a product, and a community... balancing business performance with an authentic fan-first experience.
JOB SUMMARY
The GeneralManager of Beacon will own end-to-end responsibility for the platform's success. This role blends product leadership, operational execution, technical visioning, financial oversight, and audience growth. The GM will ensure Beacon delivers a world-class UI/UX, scalable SVOD infrastructure, and unique customer ecosystem while delivering sustainable business performance.
This is a full-time role with a starting salary in the range of $180,000-$250,000 annually. It is a hybrid position based out of our office in Burbank, CA.
AREAS OF FOCUS
Elevate the user experience through brand, technical, content, community and commerce enhancements.
Anchor content and enhancements in observed user behavior, aligning them with well-defined customer journeys and incorporating frequent learning loops for continuous improvement.
Ensure prolific access to content and tools by developing a connected ecosystem of IP, experiences and audiences.
ESSENTIAL DUTIES and RESPONSIBILITIES
[Other assignments, projects, and duties not outlined below may be required]
Product & User Experience
Defines and owns the product vision and roadmap for Beacon.
Ensures the platform delivers an exceptional and intuitive UI/UX across web, mobile, and connected devices.
Partners with design and engineering teams to continuously refine user journeys, engagement flows, and accessibility standards.
Develops and tests platform/brand engagement and membership models such as tiers, perks, tools and programs to increase subscriber lifetime value and retention.
Platform Development
Leads SVOD product development, including subscription management, payments, content delivery, and DRM.
Oversees technology stack decisions with a focus on scalability, performance, and security.
Drives innovation in personalized recommendations, community engagement features, and content discovery.
Explores alignment across IP ecosystems to uncover savings, efficiencies and user flow.
Business & Financial Leadership
Owns the P&L for Beacon.tv, balancing cost control with revenue growth.
Develops financial models, forecasting subscriber growth, churn, ARPU, and operational costs.
Optimizes pricing, subscription tiers, and promotional strategies.
Identifies and evaluates partnership opportunities with distribution platforms, payment providers, and third-party technology partners.
Owns platform growth strategy from content consumption to membership engagement
Identifies and implements new revenue streams including memberships, creator monetization tools, and community features.
Customer Experience Excellence
Leads CX strategy to ensure seamless, personalized, and community-driven subscriber experiences across all touchpoints.
Implements data-driven insights for improving onboarding, support, feedback loops, and subscriber engagement.
Champions a user-friendly, responsive platform environment that supports long-term loyalty and brand advocacy.
Team & Operations
Builds and leads a cross-functional team across product, engineering, design, marketing, and operations.
Implements KPIs to measure performance across product health, user growth, and financial sustainability.
Fosters a culture of accountability, creativity, innovation and operational discipline.
EDUCATION
Bachelor's degree required
EXPERIENCE & QUALIFICATIONS
10+ years of experience in product management, digital media, or technology leadership roles.
Experience at the intersection of creative direction, brand strategy, and digital product leadership.
Proven track record building or scaling an SVOD/OTT platform.
Strong understanding of UI/UX principles and ability to translate customer needs into product solutions.
Technical fluency with streaming technologies, DRM, CDN, APIs, and subscription infrastructure.
Demonstrated ability to manage P&L, forecast revenue/costs, and build scalable financial models.
Proven experience leading diverse creative, technical, and operational teams in high-growth environments.
Entrepreneurial mindset with a bias for action and problem-solving.
Experience with community-driven media products or fan engagement platforms.
Familiarity with emerging distribution models.
Proven ability to scale creative and product strategies across global audiences and markets.
$65k-128k yearly est. 4d ago
General Manager
Big Air USA 3.3
Assistant general manager job in Buena Park, CA
GeneralManager responsibilities include:
Design strategy and set goals for growth
Control budgets and optimize expenses
Ensure employees are motivated and productive
Job Description
We are looking for a GeneralManager to oversee all staff, budgets, and operations of the local business unit.
GeneralManager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise.
Ultimately, you'll help our park grow and thrive.
Responsibilities
Oversee day-to-day operations
Responsible for the guest experience in the park along with driving profitability.
Design strategy and set goals for growth
Maintain budgets and optimize expenses
Set policies and processes
Ensure employees work productively and develop professionally
Oversee recruitment and training of new employees
Evaluate and improve operations and financial performance
Prepare regular reports for upper management
Ensure staff follows safety protocols
Provide solutions to issues (e.g. profit decline, maintenance of equipment, employee conflicts, loss of business to competitors)
Requirements
Proven experience as a Manager or similar role
Experience in planning and budgeting
Knowledge of business process and functions (finance, HR, procurement, operations etc.)
Strong analytical ability
Excellent communication skills
Outstanding organizational and leadership skills
Problem-solving aptitude
$57k-105k yearly est. 1d ago
Food and Beverage Manager
San Vicente Clubs 4.5
Assistant general manager job in Santa Monica, CA
San Vicente Bungalows is a prestigious private members-only club located in West Hollywood, California. Since its 2018 opening, SVB has established itself as a premier destination for individuals seeking a refined and intimate social experience. Our exclusive establishment offers an oasis of tranquility, luxury, and personalized service to our esteemed members. Building on the success of the original West Hollywood location, SVB expanded to Santa Monica in 2024 and New York City in 2025.
Primary Purpose of the Food and Beverage Manager:
The Food and Beverage Manager is responsible for assisting the GeneralManager in the daily front-of-house Food and Beverage operations of the club. The responsibilities include, but are not limited to, ensuring service standards and member and guest satisfaction are meeting company standards at all times. Additionally, we expect our managers to help create a positive internal culture and meet all safety and cleanliness standards.
Responsibilities:
Supervise shifts and manage the floor by being present at all times
Hire and train new front of house employees
Create and build a weekly training calendar to ensure team learning and development
Deliver superior service and maximize and monitor member satisfaction
Respond efficiently and accurately to member and guest complaints
Appraise staff performance and provide feedback to improve productivity
Update menus and operation hours regularly either online or offline and brief the team accordingly
Discipline team members when necessary and hold each individual accountable for the expectations from their role
Identify staffing needs and work with Human Resources on sourcing, interviewing and hiring candidates
Ensure compliance with sanitation and safety regulations
Manage labor cost through efficient scheduling and shift management
Control operational costs and identify measures to cut waste
Assist in the preparation of daily and weekly payrolls and ensure timecards are accurate and time-off requests approved
Assist in the completion of all necessary paperwork associated with the revenues and labor of the restaurant.
Have strong knowledge of all food and beverage items offered, including ingredients, methods of preparation and proper service.
Assist in the completion and conducting of performance evaluations for restaurant staff.
Maintain a daily log for communication between restaurant staff and with upper management as well as maintaining effective communication with employees and other departments.
Qualifications:
An enthusiastic and proactive approach to building relationships and delivering exceptional member experiences
5+ years management experience
A passion for luxury hospitality and an understanding of the exclusive membership culture.
Proven work experience as a Restaurant Manager or similar role
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform guests and wait staff
Familiarity with restaurant management software, like OpenTable and Resy
Strong leadership, motivational and people skills
Must be able to prioritize and delegate work with effective and consistent follow-through
Highly organized with attention to detail, speed, and accuracy
Self-motivated with high energy level
Must be a team player working with all levels of management and staff, and possess the ability to lead and motive staff
Must be able and willing to work long hours, flexible schedules, including evenings, weekends, and holidays, as needed
Must be able to multi-task in a fast-paced work environment
$42k-58k yearly est. 1d ago
General Manager
Christin Marie Studio
Assistant general manager job in Los Angeles, CA
Job Description: GeneralManager
Compensation: $100K annually
Contract Type: Full-Time Contractor
Christin Marie Studio Overview: Christin Marie Studio is a fast-growing e-commerce brand specializing in handmade, artisan-driven fashion and jewelry. As the brand scales, we are seeking an experienced GeneralManager to oversee studio operations and accountability to ensure seamless execution across teams, systems, processes, and launches. This role is critical to maintaining operational continuity, profitability, and growth, as campaign volume and organizational complexity increase.
Role Overview: The GeneralManager serves as the senior operating leader of Christin Marie Studio and Christin's primary operational partner. This role is responsible for running the day-to-day execution of the business end to end, ensuring the studio operates smoothly, profitably, and in alignment with established creative direction and leadership priorities.
The GeneralManager owns operational execution, people management, and process accountability, enabling the business to function without interruption during periods of founder absence while supporting the successful execution of campaigns, launches, and revenue initiatives.
Key Responsibilities:
Operations & Execution Leadership:
Own and oversee all daily studio operations, ensuring priorities and deliverables are executed accurately and on time.
Serve as Christin's primary operational operator, proactively identifying and resolving execution risks or inefficiencies.
Ensure seamless operational continuity across campaigns, launches, and core business functions.
Team Leadership & Accountability:
Manage operations-focused team members and department leads, setting clear expectations, KPIs, and performance standards.
Maintain alignment and accountability across teams to ensure consistent execution with or without founder presence.
Act as the first point of escalation for operational and people-related issues.
Operational Systems & Continuity:
Build, document, and maintain scalable operational systems and workflows.
Ensure redundancy and coverage across inventory management, production, fulfillment, and returns.
Oversee vendors, logistics partners, and operational tools to maintain launch and execution readiness.
Financial & Performance Oversight:
Manage operational budgets, staffing costs, and execution-related expenses.
Monitor margins, cash flow, and performance metrics tied to operational efficiency.
Partner with leadership on forecasting and financial planning as it relates to operations and execution.
Marketing & Revenue Execution Support:
Oversee the execution of approved marketing initiatives, sales launches, live selling, and partnerships.
Ensure cross-functional coordination and operational readiness for revenue-driving activities.
Identify execution constraints early and communicate risks or needs to leadership and creative teams.
Qualifications & Skills:
5+ years of experience operating or leading a small to mid-size consumer or creative brand.
Direct experience overseeing e-commerce operations, fulfillment, and inventory workflows.
Familiarity with TikTok Shop, social commerce, and live selling environments strongly preferred.
Strong people leader with the ability to manage teams, enforce processes, and drive accountability.
Financially literate with experience managing budgets, margins, and operational performance.
Highly organized, decisive, and able to operate calmly in fast-paced, high-growth environments.
What We Offer:
A collaborative, fast-paced work environment within a growing fashion and jewelry brand.
The opportunity to take ownership of studio operations and directly impact business scalability and performance.
Competitive compensation and the chance to partner closely with a creative founder and leadership team.
Join us and help ensure Christin Marie Studio operates seamlessly, predictably, and at a high level as we continue to grow!
$100k yearly 4d ago
Associate Manager Medical Information
Net2Source (N2S
Assistant general manager job in Santa Monica, CA
Title: Associate Manager Medical Information
Duration: 11 Months
Pay Range- $50- $55 per hour
The Medical Information Specialist responds to unsolicited medical requests regarding Client products from healthcare professionals (HCPs), members of the public, and internal Client colleagues. Responses are provided in a timely manner using approved standard documents, up-to-date literature support, and other validated resources. This role uses scientific and medical information expertise to support strategic initiatives and empower stakeholders with globally aligned resources that enable informed decisions and improved patient outcomes.
Key Responsibilities
• Respond to unsolicited requests for medical and scientific information regarding Client products and document responses in the request handling system (MiQ)
• Research and collaborate with cross-functional colleagues to provide responses to complex medical information requests
• Create, update, review, and quality-check medical information response documents in accordance with local laws and regulations
• Collaborate with affiliate medical information teams and internal partners including medical affairs, development, regulatory, global patient safety, operations, and commercial teams to manage global response topics and content
• Prepare data-on-file documents to support response documents and complex inquiries
• Maintain medical information document repositories with routine review for regulatory updates, scientific conference data, literature surveillance, and newly published materials
• Understand and anticipate the needs and preferences of internal and external stakeholders
• Review and analyze medical information databases for trends, customer insights, and data gaps to guide content development
• Prepare customer interaction reports and share insights with internal stakeholders
• Oversee and/or evaluate external consultant writers as needed
• Provide process and product training to colleagues and vendors as required
• Support departmental strategic initiatives including product launches, labeling updates, and patient engagement activities
• Identify, report, and record adverse events and product complaints in accordance with SOPs
• Participate in medical information activities and projects aligned with global and regional strategic plans
• Work under the supervision of a manager or senior colleague
Knowledge and Skills
• Excellent written, verbal, and interpersonal communication skills with the ability to work effectively in multidisciplinary, global teams
• Ability to clearly communicate scientific data to diverse audiences, including members of the public
• Knowledge and understanding of Client's marketed and investigational products
• Understanding of regulatory and legal requirements for providing medical information in the pharmaceutical environment, including regional and country-specific regulations
• Strong ability to analyze and evaluate clinical, biomedical, and scientific data
• Proven ability to build and maintain strong cross-functional relationships
• Strong attention to detail, project management, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Awareness of digital solutions for engaging healthcare providers and patients
• Prior experience with problem-solving and project management preferred
Education and Experience
• Pharmacy, Nursing, or Medical/Life Sciences degree or advanced degree (PharmD preferred)
• Experience in medical information or a healthcare environment preferred
• Experience in the pharmaceutical industry or with a medical information vendor preferred
• Experience in Cell Therapy, Hematology, or Oncology preferred
$50-55 hourly 4d ago
Operations Manager
Counter 4.3
Assistant general manager job in Santa Monica, CA
About Us
We are a startup revolutionizing the beauty industry by defining the standard of “clean.” Our premium skincare, makeup, and body care formulations combine uncompromising safety, efficacy, and environmental responsibility. Our vision goes beyond products-we aim to empower and inspire confident individuals to drive meaningful change. Our innovative community-commerce ecosystem connects customers, beauty enthusiasts, and loyalists, allowing them to align with our brand in ways that authentically reflect their values and aspirations. From our formulas to our advocacy efforts to our community connection, we lead clean.
Position Overview
We are seeking a detail-oriented and proactive Operations Manager to oversee logistics (inbound and outbound freight) and fulfillment operations with third-party logistics partners (3PL). This is a critical role that supports our rapidly growing beauty business by ensuring timely delivery of products, managing inbound and outbound flows, and supporting the resolution of daily operational issues.
Key Responsibilities
Inbound Freight Management
Plan and manage inbound shipments (international and domestic) including freight bookings, load consolidation, carrier selection and route optimizations to ensure timely and cost-effective delivery of inventory.
Supervise Logistics Coordinator (direct report) to ensure all business logistics needs and deadlines are met or exceeded.
Maintain a network of carrier partners to obtain and compare freight quotes to optimize shipping costs and service levels.
Manage air freight operations, including tracking and analyzing air freight spend to identify cost-saving opportunities; collaborate with air carriers to negotiate favorable rates and maintain the air freight tracking reports.
Customs & Compliance Coordination
Coordinate with customs brokers and freight forwarders to ensure smooth customs clearance for international shipments.
Prepare and maintain all required shipping and customs documentation (e.g. bills of lading, commercial invoices and packing lists) and ensure proper HTS classifications for imported goods to comply with import regulations.
Coordinate and manage execution of established SOPs with 3PL to ensure inbound shipments release timing is in alignment with internal quality assurance compliance processes.
Receiving & Delivery Coordination
Schedule and confirm outbound carrier shipments for transfers between 3PLs, Contract Packaging partners and Retail locations.
Ensure inbound shipments are compliant with 3PL warehouse receiving requirements (labeling, pallet configuration, etc.) to avoid delivery delays or non-compliance fees.
Freight Claims Management
File and Manage freight claims for any lost, damaged or delayed inbound shipments.
Oversee claims process for outbound DTC shipments to ensure 3PL or carrier compensation is successfully completed for all eligible shipments and validated with 3PL freight invoice credits.
Internal Orders Support
Oversee logistics for internal stock movements, including product sample orders and headquarters (HQ) supply orders.
Validate internal orders meet approval and accounting requirements prior to entering NetSuite (ERP). Manage 3PL
Ensure these internal shipments are executed efficiently, with proper documentation and tracking, to meet the needs of marketing, events, or other departments.
Wholesale Logistics Operations
Support wholesale and retail channel operations by coordinating logistics for partner orders (e.g. Retail Sites, Amazon and other Wholesale Retail accounts).
Coordinate with 3PL and carriers to ensure compliance with each partner's shipping guidelines and routing requirements, helping to minimize delays and avoid additional fees or chargebacks.
Cross Functional Collaboration:
Work closely with cross-functional teams - including Sourcing, Product Development, Inventory Management, Planning, and Sales/Wholesale - to align inbound logistics with product launch schedules and inventory needs.
Provide expertise in logistics planning and troubleshoot supply chain issues to support overall business objectives.
Qualifications & Experience
4+ years of experience in inventory or supply chain operations, beauty or CPG experience preferred.
Strong working knowledge of domestic and international freight modes, incoterms, and import/customs regulations. Hands-on experience coordinating global shipments and customs clearance is required.
Strong problem-solving and decision-making skills in supply chain contexts. Proactive in identifying issues (delays, shipping discrepancies, etc.) and driving solutions to maintain supply continuity.
Proficient in ERP and supply chain software, experience with NetSuite is strongly preferred.
Skilled in Excel and data analysis capabilities. Comfortable generating reports and using data to drive decisions.
Excellent written and verbal communication skills.
Highly organized and process-oriented, with strong attention to detail.
Ability to manage up and work independently while also supporting team execution.
International experience is a plus, particularly in global supply chain management and logistics.
Why Join Us?
Competitive compensation, annual performance-based bonus eligibility, and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k), flexible paid time off, and employee discounts.
Fast-paced, collaborative work environment with opportunities for career advancement and professional growth.
The opportunity to make a significant impact on a growing and innovative beauty brand.
Counter is a people-powered movement that starts with those behind it! We're building a team that reflects the diversity of the communities we serve, where every individual is respected, supported, and empowered to thrive.
We know that different backgrounds, identities, and perspectives make us stronger, more creative, and better equipped to drive change. That's why we're committed to fostering an inclusive culture where everyone belongs.
Counter is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender/gender identity or expression, age, national origin, disability, veteran status, or any other legally protected status. We encourage all individuals to apply and join us in shaping a cleaner, more inclusive future for all.
$43k-59k yearly est. 5d ago
Operations Manager
Zoom Casa
Assistant general manager job in Los Angeles, CA
Employment Type: Full-Time
Compensation: Competitive Salary + Performance Incentives
About the Role
We are seeking a highly organized, detail-oriented Real Estate Operations Manager to oversee and optimize the operational backbone of our residential real estate business. This role is responsible for managing transaction workflows, improving cross-functional coordination, ensuring regulatory compliance,
and building scalable systems that support acquisitions, renovations, listings, and resales.
The ideal candidate has a strong real estate operations background, thrives in fast-paced environments, and brings a process-driven mindset to complex, multi-step transactions.
Key Responsibilities
Transaction & Workflow Management
Oversee the full real estate transaction lifecycle, from contract to close, including acquisitions, renovations, listings, and resales
Ensure smooth coordination between escrow, title, agents, lenders, inspectors, contractors, and internal teams
Maintain accurate timelines, documentation, and compliance across all transactions
Process & Systems Optimization
Design and implement scalable SOPs for transaction management, file organization, and cross-team handoffs
Optimize workflows for lead intake, contract execution, escrow, renovation, and resale operations
Improve document management systems (e.g., Google Drive, CRM, transaction platforms)
Compliance & Risk Management
Ensure adherence to state and federal real estate regulations, disclosures, escrow procedures, and documentation standards
Monitor contract compliance, contingency timelines, and regulatory requirements
Identify operational risks and implement mitigation strategies
Cross-Functional Leadership
Act as the operational liaison between Sales, Escrow, Construction, Marketing, and Finance
Resolve bottlenecks, miscommunications, and process breakdowns
Support leadership with operational insights and performance data
Performance & Reporting
Track KPIs related to transaction speed, cost control, compliance
Prepare operational reports for leadership
Drive continuous improvement through data-driven decision-making
Team Development
Support hiring, onboarding, and training of operations staff
Enforce SOPs and accountability standards
Foster a culture of precision, ownership, and operational excellence
Qualifications
5+ years of experience in real estate operations, transaction coordination, escrow, or brokerage management
Strong understanding of:
Residential real estate transactions
Escrow and title processes
Contract timelines and contingencies
Compliance and disclosures
Experience managing high-volume transaction pipelines
Proficiency with:
Transaction management platforms
CRMs
Google Workspace
Document management systems
Excellent organizational, communication, and problem-solving skills
Ability to manage multiple transactions simultaneously in a fast-paced environment
Preferred Experience
Experience working with:
Residential brokerages
Real estate investment firms
iBuyers or home-flipping operations
Background in:
Escrow or title
Transaction coordination
Operations leadership
Familiarity with:
MLS systems
Offer management workflows
Renovation timelines
Vendor coordination
Experience ensuring compliance with:
State real estate regulations
Disclosure requirements
Fair housing laws
Why Join Zoom Casa?
· Opportunity to lead and scale real estate operations
Work closely with leadership to streamline transaction workflows
· Competitive salary and performance-based bonuses.
· Work with a passionate team committed to empowering homeowners and simplifying
real estate.
· High-impact role in a fast-growing organization
Ability to Commute:
· Encino, CA 91436 (Required)
Work Location: In person
$67k-115k yearly est. 2d ago
Store Manager
Staples, Inc. 4.4
Assistant general manager job in Los Angeles, CA
As a GeneralManager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.
Get great perks.
Bonus plans, generous paid time off, career development program, and weekly pay
Compensation based on qualifications and experience. Hiring immediately
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment for the small business customer
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Lead merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall leadership of running a store; additional responsibilities as needed or assigned
Essential skills and experience:
1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
Bachelor's Degree in Business or related field
Ability to engage with the community and network & support small business customers
#MGT
#LI-MC1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$40k-59k yearly est. Auto-Apply 3d ago
Circulation Operations Manager
Los Angeles Times 4.8
Assistant general manager job in El Segundo, CA
The Circulation Operations Manager is responsible for overseeing the strategic and day to day operations of multiple departments and is accountable for the financial integrity of the newspaper's circulation function. This role provides direct leadership to the Circulation Finance and Data Processing teams, ensuring accurate customer data, billing, cash application, reconciliations, fraud prevention, and audit readiness. The position plays a critical role in maintaining revenue integrity, operational efficiency, and compliance within a fast-paced media environment.
Responsibilities:
Provide day-to-day supervision and leadership in the areas of performance management, task delegation, coaching, and professional development to ensure operational excellence.
Manage scheduling, workload and resource allocation to ensure adherence to established department processes, deadlines, and service-level expectations.
Foster a collaborative, accountable, and continuous-improvement-focused team culture by training and mentoring the team.
Act as a senior advisor for escalated issues and provide strategic input to resolve matters effectively.
Oversee circulation-related financial activities, managing all processes related to customer data, billing, cash application, refunds, credits, and variance resolution to ensure financial accuracy and compliance.
Conduct daily, weekly, and period-end reconciliations of circulation-related bank activity, including credit card transactions, ACH, chargebacks, and returned items.
Ensure all discrepancies are thoroughly investigated, documented, and resolved in a timely manner.
Serve as the primary point of contact for circulation-related audits, including Financial, AAM (Alliance for Audited Media), and Sales Tax audits.
Prepare, maintain, and deliver detailed audit documentation and reconciliations as required.
Ensure circulation processes align with internal controls, accounting standards, and regulatory requirements through documented procedures, reconciliations, audit support, and cross-functional partnership with Finance and Accounting.
Perform daily monitoring of credit card activity using fraud detection tools; escalate issues and coordinate blocking of bot attacks or suspicious activity as needed.
Maintain detailed documentation of fraud-related system changes and communications with third-party payment processors.
Partner with leadership to assess fraud trends, implement corrective action plans, and strengthen preventative controls to reduce organizational risk.
Manage system-related initiatives to ensure operational efficiency, including clean-up efforts stemming from technical issues affecting cash postings, refunds, or escheatment processing.
Drive continuous process improvement and system optimization initiatives across circulation and financial workflows. This includes proactively identifying systemic and operational challenges, leading root-cause analysis, and collaborating on the implementation of permanent, scalable solutions to maintain operational continuity and data integrity.
Develop and maintain advanced formulas, macros, and automated workflows to improve efficiency, accuracy, and scalability.
Partner cross-functionally with IT, Finance, Customer Service, and external vendors to resolve system issues and enhance circulation platforms.
Develop, maintain, and regularly update Standard Operating Procedures (SOPs) to reflect current policies, processes, and system configurations.
Perform training to all affected staff for changes to processes, SOP's and/or both to ensure staff is kept apprised of changes and understand the impact to their work.
Ensure documentation supports training, audit readiness, and operational continuity in a dynamic environment.
Undertake the responsibilities of the role using the tools, software or technologies that may be available or required at the time
Achieve the outcomes and results of the role as described above using the most appropriate methodologies and best practices available or required
Other duties as assigned.
Requirements:
Bachelor's degree in Finance, Accounting, Business Administration, or a related field, or equivalent combination of education and experience.
7+ years of progressive experience in circulation operations, revenue operations, finance, data processing, or a comparable transactional environment.
4+ years of demonstrated people leadership experience, including direct supervision of multi-disciplinary teams (e.g., finance, data processing, operations).
Proven ability to lead, coach, and develop employees, including setting clear expectations, providing timely and actionable feedback, conducting performance reviews, and supporting career growth.
Strong proficiency and experience managing workforce planning, including scheduling, workload balancing, prioritization of competing deadlines, and resource allocation in a deadline-driven environment.
Demonstrated success in fostering a high-performing, accountable, and collaborative team culture, with an emphasis on continuous improvement and employee engagement.
Proven experience leading teams through change, ambiguity, and evolving systems or processes, including driving adoption of new tools, workflows, or controls.
Solid background in financial reconciliations, internal controls, audit support, and compliance, with the ability to clearly explain complex financial processes to non-finance stakeholders.
Advanced proficiency in Microsoft Excel, including complex formulas, macros, and data analysis, with the ability to translate data into operational insights.
Experience identifying operational risks and partnering with leadership to implement preventative controls and corrective actions.
Strong written and verbal communication skills, with the ability to present findings, recommendations, and process improvements to leadership.
Preferred Qualifications:
Experience leading teams within a newspaper, media, publishing, or subscription-based organization.
Familiarity with AAM (Alliance for Audited Media) reporting requirements and circulation audit standards.
Experience collaborating cross-functionally with Finance, IT, Customer Service, and external vendors to resolve system issues and drive operational improvements.
Prior involvement in fraud prevention programs, payment processing oversight, or revenue risk mitigation initiatives.
Knowledge of escheatment regulations, refund processing, and subscription lifecycle management.
The L.A. Times is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive. This Privacy Notice for Los Angeles Times sets forth how we will use the information we obtain when you apply for a position with us. Explore our company history, achievement, values, mission and more on our career site.
The pay scale the Company reasonably expects to pay for this position at the time of the posting is $120,000 to $130,000 and takes into account a wide range of factors including but not limited to skill set, experience, training, licenses, certifications, and other business or organizational needs. Compensation will be determined based on the above factors along with the requirements of the position. At the L.A. Times, it is not typical for an individual to be hired at or near the top of the range for the role. Please visit our career site to view the benefits available to our employees.
We recommend adding our applicant tracking system domain (@dayforce.com) as a safe sender or contact, sometimes these emails get filtered to candidates' spam folders.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The AssistantManager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistantmanagers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistantmanagers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistantmanagers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistantmanagers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.
What You'll Do
Customer Experience
Drives Sales
OMNI Channel Fulfillment
Store Presentation and Sales Floor Supervision
Store & Stockroom Operations
Staffing, Scheduling, and Payroll Management
Training and Development
Communication
Asset Protection
Qualifications
What it Takes
Bachelor's degree OR one year of supervisory experience in a customer-facing role
Strong problem-solving skills
Ability to show up in a fast-paced and challenging environment
Team building skills
Self-starter
Strong interpersonal and communication skills
Drive to achieve results
Adaptability / Flexibility
Multi-Tasking
Fashion Interest & Knowledge
Additional Information
What You'll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Quarterly Incentive Bonus Program
Paid Time Off
Paid Volunteer Day per Year, allowing you to give back to your community
Merchandise Discount
Medical, Dental and Vision Insurance Available
Life and Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
401(K) Savings Plan with Company Match
Training and Development
Opportunities for Career Advancement, we believe in promoting from within
A Global Team of People Who'll Celebrate you for Being YOU
The starting rate for this position is $25.00 per hour (i.e., the recruiting pay range for this position is $25.00 - $25.00 per hour). The starting rate and range may be modified in the future.
FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity employer.
$25-25 hourly 1d ago
Market Area Manager - Salinas, CA
Credit Acceptance 4.5
Assistant general manager job in Los Angeles, CA
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!
Outside Sales- Market Area Manager | Dealer Relationships
About this Position:
Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required.
Credit Acceptance offers our team members in the sales department:
Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market
Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance
Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more
Progressive career opportunities as demonstrated by our record of promoting internally
Flexibility to set your own schedule and manage your own territory, ideal for self-starters
A dedicated support system including structured and continued training
Work-life balance with generous PTO beginning on day 1
Who We Are Looking For:
We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:
Motivation to succeed and achieve goals
Drive to continuously improve oneself and their customers
Demonstrated sales successes with an established track record of achievement and progression
Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset
From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:
Account Managers
Account Executives
District Sales & Sales Managers
Field Sales & Territory Managers
Area Managers
Business Development
Business Managers
Finance & Insurance (F&I) Managers
Responsibilities:
As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:
Prospecting automotive dealerships to enhance business development outcomes
Account management & client services to build a strategic and consultative relationship with customers
Running a territory with entrepreneurial drive and dedication similar to a small business owner
Qualifications:
Minimum travel of 80% in the market
Proven track record of success in a competitive sales environment
Bachelor's degree or equivalent work experience
A valid driver's license, insurance and registration
Occasional overnight travel, less than 10%
Preferred:
Knowledge or experience in auto finance or retail operations of automobile dealerships
Existing relationships with dealers in the defined territory
Targeted Compensation: $124,800 Base Salary + Uncapped Commission
#LI - Remote
INDSAMP
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Benefits
Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
How much does an assistant general manager earn in Torrance, CA?
The average assistant general manager in Torrance, CA earns between $38,000 and $84,000 annually. This compares to the national average assistant general manager range of $35,000 to $73,000.
Average assistant general manager salary in Torrance, CA
$56,000
What are the biggest employers of Assistant General Managers in Torrance, CA?
The biggest employers of Assistant General Managers in Torrance, CA are: