Store Manager - #982 - Ellet, OH
Assistant general manager job in Akron, OH
Store Manager
SUMMARY: As a Store Manager, you will be responsible for all aspects of your store's team and operations. You will be responsible for driving store profitability and managing your inventory levels. You are responsible for recruiting and hiring talent, while providing training and development to retain a customer focused workforce that will consistently provide a superior guest experience, delivering on our brand promise of “Convenience You Can Trust”.
PRIMARY RESPONSIBILITIES:
Responsible for managing the day-to-day store operations, which includes hiring top talent, training, and developing your team while driving store profitability.
You will build and foster a culture where the primary focus will always be on the guests' needs and providing Convenience You Can TRUST .
Serve as a role model to team members in and outside of stores by consistently presenting a high energy, friendly attitude to team members and guests.
Actively manage your P&L and inventory by identifying store and category sales trends and implementing action plans to generate and drive additional sales opportunities to maximize performance and drive profitability.
Create an organized and process-oriented environment.
Communicate company objectives as necessary so that store team members understand how the company strategy fits into their daily operations.
Set clear expectations for team members, track results, and manages performance for continuous improvement.
Schedule team members effectively to meet guest demand and deliver a superior experience while maintaining labor controls.
Create a culture of people-first, superior guest service, and operational excellence to deliver on MAPCO brand standards. Focus on execution and creating a culture with systems and resources in store.
Practice discipline to optimize results by efficient expense spending and thorough planning.
Forecast and analyze business trends and functionality within payroll, loss prevention, and controllable expenses thereby maximizing store performance and profitability.
QUALIFICATIONS:
Must have a people first mindset; every team member and guest deserve a great experience.
Strong team building, leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management.
Skillful communicator with the ability to communicate complex issues in an easily understood manner.
Ability to plan, prioritize, and effectively deal with ambiguity in a fast-paced environment, with energy, drive, and a focus on execution.
Manage work schedules within established budgets for optimal store coverage.
Required to have a strong business acumen.
Must have a valid driver's license and satisfactory MVR.
Availability to be on call 24/7.
EDUCATION and/or EXPERIENCE:
High School diploma or GED is required.
Minimum of 1-2 years retail management experience in similar working environment
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to talk or hear, to stand, walk, and sit. They are frequently required to bend, squat/stoop, use hands to type data, operate business equipment and dial the telephone, and lift up to 40 pounds. They are on call 24/7 and may work between 50 and 60 hours a week.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.
Store Manager - #974 - Middlefield, OH
Assistant general manager job in Middlefield, OH
Company: Majors Management
Store Manager
Reports to: District Manager
Job Type: Full Time
The Store Manager will be responsible for all aspects of the store's team and operations. This position will be responsible for driving store profitability, managing inventory levels, recruiting and hiring talent, and providing superior guest experience.
PRIMARY RESPONSIBILITIES
Manage day-to-day store operations
Hire talent
Training and developing the team
Manage employee performance
Schedule employee shifts effectively to meet guest demand
Drive store profitability
Actively manage P&L and inventory by identifying store and category sales trends
Forecast and analyze business trends and functionality within payroll, loss prevention, and controllable expenses
Implement action plans to generate and drive additional sales opportunities
Create an organized and process-oriented environment
Communicate company objectives as necessary
Create a culture of people-first, superior guest service
Set clear expectations for team members, track results, and manage performance for continuous improvement
Schedule team members effectively to meet guest demand and deliver a superior experience while maintaining labor controls
Other duties as assigned
QUALIFICATIONS
Minimum of 1 year of retail management experience
Must have valid driver's license and MVR
The role requires flexibility in hours, including evenings/weekends/holidays, and the ability to work at least 50 hours per week, including one weekend per month
Availability to be on call 24/7
EDUCATION and/or EXPERIENCE
High School diploma or GED is required
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, walk, talk, hear, use hands to type data, operate business equipment and dial the telephone.
Plant Manager (Injection Molding)
Assistant general manager job in Lordstown, OH
At M&M Industries, we take pride in producing high-quality, innovative plastic packaging solutions that make a difference in everyday life. Our success starts with strong leadership that drives safety, quality, teamwork, and operational excellence across every part of our manufacturing operations.
The Plant Manager is responsible for overseeing all daily plant operations, including production, safety, quality, maintenance, warehousing, and distribution. This role ensures that policies and procedures are followed, resources are effectively allocated, and strategic initiatives are executed to meet customer expectations. The Plant Manager leads and develops teams, drives continuous improvement, and ensures optimal performance, efficiency, and productivity across the facility.
Key Responsibilities
Commit to plant safety procedures; develop and cultivate a strong safety culture focused on behavioral safety.
Align quality results with quality expectations, targeting zero external defects, scrap reduction, and true root-cause corrective action.
Plan, organize, direct, and run optimum day-to-day operations to exceed customer expectations.
Coordinate plant activities through planning with departmental managers to ensure total manufacturing objectives are achieved in a timely and cost-effective manner.
Responsible for OEE, production output, product quality, and on-time shipping.
Allocate resources effectively and fully utilize assets to produce optimal results.
Implement strategies aligned with organizational initiatives and provide clear direction and focus.
Provide leadership and training to achieve company goals and objectives.
Collect and analyze data to identify sources of waste.
Develop systems and processes that track and optimize productivity, standards, metrics, and performance targets to maximize return on assets.
Promote shop-floor organization and plant cleanliness among all personnel.
Provide direction, development, and leadership to Production Supervisors.
Competencies (Knowledge/Skills/Abilities)
Knowledge of safety, quality, productivity, demand creation, inventory, and stewardship processes Strong communication skills with the ability to clearly convey goals, expectations, and performance standards
Strong decision-making skills with the ability to prioritize, troubleshoot, and respond effectively to changing conditions
Financial management awareness, including understanding cost drivers, scrap, labor utilization, and operational efficiency
Strong business acumen with the ability to align plant activities with broader organizational goals
Effective team-building and people-management skills, including coaching, developing, and motivating employees
Commitment to continuous improvement and lean manufacturing concepts
Knowledge of ERP systems
Intermediate proficiency in Microsoft Excel
Education
Bachelor's Degree in Business, Engineering, or a related field (required)
Experience
Five (5) or more years as a Plant Manager (required)
Injection molding experience (required)
Warehousing experience (preferred)
Bilingual experience (preferred)
Food-packaging industry experience (required for some plants)
STORE MANAGER in NEWELL, WV
Assistant general manager job in Newell, WV
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.
Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
Make recommendations regarding employee pay rate and advancement.
Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.
Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.
Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
Provide superior customer service leadership.
Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
Ensure that store is adequately equipped with tools necessary to perform required tasks.
Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
Complete all paperwork and documentation according to guidelines and deadlines.
Qualifications
KNOWLEDGE and SKILLS:
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
Good organization skills with attention to detail.
Ability to solve problems and deal with a variety of situations where limited standardization exists.
Certain store locations may give preference to bilingual Spanish speakers.
WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
COMPETENCIES:
Aligns motives, values and beliefs with Dollar General values.
Supports ownership by tapping into the potential of others.
Acts as a liaison between the corporate office and store employees.
Fosters cooperation and collaboration.
Interacts with staff tactfully yet directly and maintains an open forum of exchange.
Demonstrates responsiveness and sensitivity to customer needs.
Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
Provides continuous attention to development of staff.
Recruits, hires and trains qualified applicants to fulfill a store need.
Ensures store compliance to federal labor laws and company policies and procedures.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Frequent walking and standing.
Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
Occasional climbing (using ladder).
Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.
Fast-paced environment; moderate noise level.
Occasionally exposed to outside weather conditions.
Dollar General Corporation is an equal opportunity employer.
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Operations Manager
Assistant general manager job in Kent, OH
We have been hired by our client, a global leader in their market, to find an experienced Operations Manager to run operations for their site located near Kent, OH. The Operations Manager oversees the daily operations of manufacturing, ensuring that production processes run efficiently, safely, and meet quality standards. This role coordinates teams and resources, manages schedules and workflow, and drives continuous improvement to meet organizational goals for output, cost, and delivery timelines.
Responsibilities
Develop and update easy-to-follow SOPs for equipment, workflows, transactions, and time tracking.
Track team performance and production metrics to identify and drive improvements.
Collaborate closely with HR on staffing, employee relations, and career growth initiatives.
Support product safety and compliance through active participation in audits.
Partner with Engineering to prepare for new product launches and production updates.
Provide hands-on support in production to ensure smooth operations when needed.
Requirements
Bachelor's Degree preferred.
7+ years of experience in a plant or operations management role in manufacturing.
Experience with metal fabrication processes.
Plant Manager
Assistant general manager job in Ravenna, OH
We're looking for a Plant Manager to lead operations at our baked goods facility. This role ensures production efficiency, product quality, safety, and compliance with food industry standards while driving continuous improvement.
Key Responsibilities
Oversee daily plant operations (production, packaging, maintenance, logistics).
Lead and develop staff, fostering teamwork and safety.
Ensure compliance with food safety regulations (HACCP, GMP).
Monitor budgets, production metrics, and operational performance.
Drive efficiency, reduce waste, and implement process improvements.
Qualifications
Bachelor's degree preferred; relevant experience required.
7+ years in baked goods manufacturing, 5+ in leadership.
Strong knowledge of baking processes and food safety standards.
Excellent leadership, problem-solving, and communication skills.
Benefits
Competitive pay and incentives
Health, dental, vision, retirement plans
Career growth opportunities
Operations Manager
Assistant general manager job in Twinsburg, OH
Manufacturing Facility in Twinsburg, Ohio, has an immediate opening for a full-time Operations Manager
General Description of Job: The Operations Manager is responsible for all operations of the company including Production, QA, Engineering, Supply Chain, and Sales.
Education, Training, and Experience: Bachelor's Degree in a business-related field and a minimum of five years' experience in a manufacturing environment, preferably wire harnessing.
Skills Needed: Business management, decision making, strong leadership and problem solving, organizational skills, conflict management, communication skills, sales, finance and analytical skills, intermediate computer skills, basic HR knowledge helpful. Ability to quickly gain thorough knowledge of company and product.
Physical Demands: An employee in this position will spend the majority of their workday using office equipment, computers, and light tools. Some light lifting may be necessary on a limited basis.
Duties and Responsibilities:
· Manager: Oversee Production, Quality Assurance, Supply Chain/Purchasing, Quoting, and Account Managers (inside sales) at Twinsburg plant. Some travel to other manufacturing locations required to assist in directing operations. Assist CEO and CFO with developing and implementing the company business plan.
· Customer Support: Delivering service to attain customer satisfaction. Represent the company at high level customer meetings. Support Account Managers and Quoting with day-to-day functions. Build customer relationships.
· Engineering: Help direct and define the priorities and focus of engineering with regards to the balance of existing customers vs. new opportunities.
· Sourcing: Ensure that the company's supply base can meet the current and future demands of the organization. Assist Account Managers with day-to-day sourcing issues. Help develop and support existing and new manufacturing partners outside of the U.S.
· Quality system: Support and enforce procedures, internal controls, and measurements in line with company quality system policy.
· Production: Ensure that production is being run efficiently, effectively, and meeting customer requirements. Identify areas where improvements can be obtained and push for lean events to help identify methodologies for implementation.
· Shipping: Ensure timely shipping of product to meet customers' requirements, that the bonded warehouse area is managed according to the CBP Manual, and that the annual reconciliation for the bonded warehouse is prepared and available for review by CBP within 45 days from the end of the business year.
· Quoting: Set direction and goals for pricing, and support Quoting Personnel as needed. Work with outsourced manufacturing partners to drive best cost for sourced assemblies. Review and calculate impacts of tariffs and other cost drivers, and work with CEO and CFO on decisions regarding how to mitigate and/or pass through the associated costs.
· Knowledge & ability to comply with WRWP, Customer, ISO, IPC, UL, and Safety procedures, standards and regulations as it pertains to work.
· Responsible for compilation of yearly information regarding GHG emissions.
· Help manage expected implementation of new ERP system.
· This employee may be required to perform other duties as required.
Travel Requirements:
· Some travel required to additional manufacturing locations in Florida, South Carolina, and Kansas.
· Occasional travel required for conferences and/or trade shows
· Travel may be required to visit manufacturing partners in Asian countries.
Operations Manager
Assistant general manager job in Wampum, PA
Site Operations Manager (Full-time, ~12-Month Assignment)
We are partnering with a confidential manufacturing client in the Wampum, PA area to identify a Site Operations Manager for a full-time, ~12-month assignment. This is a hands-on leadership role at a small, well-established production facility with a long-tenured team, focused on improving execution, communication, and operational performance during a period of transition.
About the Role: As Site Operations Manager, you will oversee daily operations, guide a small onsite team, and collaborate closely with both hourly and salaried employees to ensure safe, consistent, and reliable output. This role is ideal for a leader who thrives on visibility, clear communication, and the ability to guide a team through change.
Key Responsibilities:
Lead daily operations across production, safety, and workforce engagement.
Collaborate with shift leaders to reinforce consistency, expectations, and best practices.
Drive accountability, communication, and alignment across the team.
Maintain safe work practices and operational discipline.
Utilize basic software systems for reporting, documentation, and day-to-day administrative tasks.
Qualifications & Skills:
Leadership experience in a manufacturing environment.
Comfort managing a small team with limited onsite support.
Strong communicator who connects well with hourly employees.
Experience in a union environment is a plus.
Hands-on leadership style with steady follow-through.
Comfortable navigating software systems-updating reports, entering production data, reviewing dashboards, etc.
Open to candidates stepping up into site leadership or seasoned leaders who prefer a smaller, hands-on operation.
Compensation & Benefits
Base salary up to $125,000 + 20% annual bonus target
Full benefits + 401(k)
Relocation assistance available for the right candidate
Potential to continue with the organization beyond the assignment, although not guaranteed
General Manager - Healthcare Laundry
Assistant general manager job in Ravenna, OH
Novo Health Services is seeking a dynamic and highly motivated General Manager to lead our Ravenna, OH facility. This is a high impact role with complete facility oversight that requires exceptional leadership, business acumen, operational expertise, and the ability to drive the facility to achieve and maintain various industry accreditation requirements.
Responsibilities:
Lead and direct the laundry processing operation which involves planning, budgeting and monitoring the daily production activities.
Oversee all aspects of facility operations, including production, quality control, safety management, plant maintenance, logistics and supply chain management.
Improve efficiencies by utilizing Six Sigma or Lean Manufacturing methodologies to achieve production goals.
Optimize processes for maximum productivity and efficiency. Implement and maintain effective inventory management and capacity planning systems.
Ensure compliance within our regulatory agency standards including HLAC, EPA and OSHA.
Develop and manage the facility's budget, ensuring responsible spending and maximizing profitability. Monitor key performance indicators (KPIs) and make data-driven decisions to improve financial results.
Lead, motivate, and develop a high-performing team. Foster a positive work environment through effective team building, delegation, performance management, and employee relations.
Drive customer satisfaction by building strong customer relationships and responding timely to concerns or inquiries.
Strong financial knowledge and understanding of a P&L, labor utilization reports and capital investments.
Qualifications:
Bachelor's degree in business administration.
Minimum five (5) years of experience in a General Manager or Production Manager capacity or similar leadership role.
Proven track record of success in strategic planning, financial management, operational efficiency, and team leadership.
Excellent communication, interpersonal, and problem-solving skills.
Detail oriented with a logical approach to problem solving
Proficiency in Microsoft office
Store Manager, Grove City
Assistant general manager job in Grove City, PA
STORE MANAGER, OUTLET
WHO YOU ARE:
Our leaders at Michael Kors are stylish, fashion forward driven, multi-tasking individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur - we encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Store Manager, you will develop a dynamic team that is focused on the client experience and building lasting relationships, while strategically driving the business through proactive planning, innovation, and execution.
WHAT YOU'LL DO:
Empower, develop, motivate, and work alongside team to drive results through delivering an elevated customer experience
Recruit, hire, and retain best in class talent
Deliver operational excellence in all store processes
Develop strategic plan to drive sales through business analytics and achieving productivity goals
Create foot traffic through community involvement
Demonstrate flexibility and ability to multitask in a fast-paced store environment
Drive Omni channel sales by utilizing all available tools and technology
YOU'LL NEED TO HAVE:
2+ years of relevant Store Manager experience as a proven leader
WE'D LOVE TO SEE:
An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic
Well connected with the ability to engage; a true brand ambassador
Customer service obsessed; ability to sell with a passion for styling and love for fashion
Strong in performance management and team development
Technologically savvy individual with an entrepreneurial spirit
THE BENEFITS:
Cross-Brand Discount
Clothing allotment
Competitive paid time off
Internal mobility across Versace, Jimmy, Choo and Michael Kors
Exclusive Employee Sales
Paid Parental Leave
401k Match
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************.
Assistant Retail Store Manager - Rural King
Assistant general manager job in Connoquenessing, PA
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
15% Associate Discount
Dave Ramsey's SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
What You'll do
The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success.
Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement.
Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction.
Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership.
Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition.
Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability.
Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience.
Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences.
Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively.
Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback.
Ensure that the store operates in accordance with safety regulations, company policies, and industry standards.
Ensure that all operational procedures and processes align with company policies, standards, and legal regulations.
Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc.
Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated.
May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols.
May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency.
Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store.
Participate in cross-training for flexibility in various departments and responsibilities.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
Yes
Essential Qualities for Success
At least 2 years of retail experience or equivalent combination of experience and education.
Proven track record of success and a desire to take on increasing levels of responsibility and leadership.
Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results.
Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment.
Proven ability to analyze and optimize complex processes to achieve operational excellence.
Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively.
Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
Comfortable navigating computer systems and software to assist customers or manage activities.
Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates.
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
Vice President & General Manager
Assistant general manager job in Lordstown, OH
As part of succession planning, Taylor Steel is seeking an experienced Vice President & General Manager to lead our U.S. operations. This position is responsible for driving sales growth, operational performance, and profitability across all major business functions.
The successful candidate will combine commercial acumen, strategic leadership, and hands-on operational expertise in a fast-paced steel processing environment.
Key Responsibilities
Lead all U.S. business operations including Sales, Operations, Finance, HR, and IT.
Develop and execute growth strategies to expand market share and profitability.
Manage full P&L accountability and ensure strong financial performance.
Oversee operational efficiency, quality, safety, and compliance.
Build, develop, and support a high-performing leadership team.
Strengthen relationships with customers, suppliers, and key partners.
Drive continuous improvement and alignment with corporate objectives.
Qualifications
Bachelor's degree in Business, Engineering, or related field (MBA preferred).
10+ years of progressive leadership experience in steel processing or manufacturing.
Proven track record of commercial growth and team leadership.
Strong financial, operational, and strategic planning skills.
Excellent communication and interpersonal abilities.
Why Join Us
Lead a key division within a well-established, growth-oriented organization.
Competitive executive compensation and benefits.
Long-term opportunity to shape our U.S. strategy and success.
Auto-ApplyHotel General Manager
Assistant general manager job in Cranberry, PA
Full-time Description
Hampton Inn & Suites Cranberry Pittsburgh, managed by StepStone Hospitality, is seeking a highly motivated General Manager to lead a dynamic, limited-service hotel where your leadership truly makes an impact. This is an opportunity to run a well-positioned property with the support of a strong ownership group and a collaborative leadership team.
Comprehensive knowledge of hotel operations, market position, pricing and rate structures, sales strategies, yield management, and future hotel planning.
Oversee all operational aspects of the hotel including assisting in departments where needed.
Provide support to managers in employees' development
Develop short and long-term financial and operational plans for the hotel/operation that support overall StepStone objectives which meet or exceed budget.
Prepare annual hotel/operation budget.
Monitor and correct the performance of the hotel/operation through verification and analysis of guest satisfaction systems and monthly financial reports.
Administers an effective security function that protects StepStone managed or owned assets and the safety of guests and associates.
Effectively communicate and coordinate with all departments during functions.
Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
Attend required meetings and trainings
Other duties as assigned
Requirements
At least 3 years in hotels general manager role, prefer Hilton experience
Ability to accurately use various office and operations software
Conveys company information, decision, or problems to appropriate parties on a timely basis.
Minimum lifting, pushing of 20 pounds.
Pushing, bending, stooping, upward reaching, manual dexterity.
We are an Equal Opportunity Employer.
Sales Consultant - GM - New Castle PA
Assistant general manager job in Neshannock, PA
Job Description
Sales Consultant - Automotive
If you're ready to kick your sales career into overdrive, now is the perfect time to join our team of automotive sales professionals. This is an opportunity for you to turn your sales skills, excellent customer service and industry expertise into major profits. The sky is the limit for highly motivated, results-driven team players who want to not only close the sale, but to turn new buyers into lifetime customers.
Job Responsibilities
Understand and implement dealership sales process
Own every aspect of the sales process (from new client prospecting to vehicle delivery)
Present and demonstrate inventory
Review, update and manage daily inventory reports
Create and execute strategies for increasing market share
Prepare and review monthly plans with sales leadership
Maintain Customer Service Index, Gross Average and monthly units to dealership standards
Remain up-to-date on products, market trends and certification
Must be familiar with Client Relationship Management (CRM) software
Education and/or Experience
Experience, education and prior sales training are a PLUS.
Compensation
Earn between $60,000-$80,000 per year based on experience and performance. Top earners make $100,000+.
Benefits
Health, Dental & Vision Insurance
401K with Employer Match
Paid Uniforms
Paid Time Off
Paid Training
Employee Pricing on New Vehicles
Free Access to the Preston Auto Fitness Center.
About Us
Automotive News Top 150 Dealer Group
Come grow with Preston Auto! Founded in 1989 and family owned and operated ever since, Preston Auto has expanded to 10 locations with 16 brands. We are the area's largest dealer group selling more than 10,000 vehicles/yr.! At Preston Auto we offer the area's top pay, a comprehensive benefits package (401K, health insurance, onsite fitness center, and more!), and a fun and energetic work atmosphere. We take great pride in serving our customers at a world class "You Come First!" level and strive for sales leadership at all of our locations. At Preston Auto, we believe in promoting from within and as we continue to grow, our top performers have opportunities for advancement within the company. In fact, many of our store operators started out as Sales Consultants or working in our Business Development Centers! We are proud to have some of the highest retention rates and lowest turnover rates in the industry! We take great pride in not only serving our community, but also giving back to our community as well as we collaborate with the YMCA, United Way, and many other great organizations in the community.
General Manager - Grove City Premium
Assistant general manager job in Grove City, PA
About Banana Republic Banana Republic is a storyteller's brand, outfitting the modern explorer with high-quality, expertly crafted collections made to inspire and enrich life's journeys. Founded in 1978 in San Francisco, we continue to evolve our heritage of exploration through thoughtfully designed apparel and accessories that blend timeless style with exceptional craftsmanship.
Our team is made up of passionate, curious storytellers - creators and visionaries who seek out what's next and bring it to life through elevated design, immersive experiences, and a shared spirit of creativity and innovation.
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
* Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
* Drive profitable sales through forecasting and scheduling
* Manages store budget for daily operations in support of the P&L
* Builds highly productive teams through sourcing, selecting and developing people
* Accountable for team performance through coaching and feedback.
* Teaches and trains to build capabilities.
* Leads the implementation and execution of all Standard Operating Procedures and initiatives
* Creates an inclusive environment
* Implements action plans to maximize efficiencies and productivity
* Performs Service Leader duties
* Represents the brand and understands the competitors
* Promotes community involvement
* Leverages OMNI to deliver a frictionless customer experience
* Ensures all compliance standards are met
Who You Are
* 3-5 years of retail experience leading others
* College degree or equivalent experience preferred
* Demonstrated ability to deliver results
* Ability to effectively communicate with customers and employees
* College degree preferred
* Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
* Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
* Ability to travel as required
* Business Acumen skills
* Established time management skills
* Strong planning and prioritization skills
Benefits at Banana Republic
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Assistant General Manager
Assistant general manager job in Akron, OH
Job Description
We are actively looking for an AGM in the CLEVELAND market. This role includes a competitive base salary + aggressive bonus (70k+ package) & excellent growth potential in an unmatchable culture that puts their people first!
Come join City Barbeque in serving and creating happiness with America's best BBQ, while living by 4 core values:
Safety First
Treat others with integrity, fairness and respect
Deliver quality without sacrifice
Produce profit and cash flow for long-term value
The best BBQ comes with the best benefits:
Quarterly Bonus Opportunities
Your favorite BBQ-for free (up to $2,400/year)
25% discount when not working
Free uniforms & free pair of slip resistant shoes
Vacation pay*
401k match up to 4% of salary*
Flexible scheduling
Medical, dental & vision insurance after 60 days*
*Benefits available to those who qualify after the preliminary waiting period
ASSISTANT GENERAL MANAGER/KITCHEN MANAGER
POSITION OVERVIEW
The AGM/Kitchen Manager's primary responsibility is the overall kitchen & food operations of a joint. He/she will serve as the Pit Boss, managing the food ordering and production of our craft smoked meats and sides, while using proper production forecasting, product handling and cooking techniques. Kitchen managers also ensure that the City Barbeque standards are upheld: the food looks good and is made properly, the portions are correct, and line execution is quick and glows with quality, while meeting all.
JOB SKILLS AND ACCOUNTABILITIES
PEOPLE:
Assists with selecting and hiring kitchen staff
Trains and develops the best teammates
Maintains appropriate Kitchen staffing levels for each shift.
Ensures current training materials and programs (updated recipes, charts and functioning kitchen monitor) are consistently utilized in teammate training.
Sets clear performance expectations through directions and goals; actively listens to teammates to determine needs and concerns and quickly responds.
Provides clear feedback through effective praise, coaching and counseling.
Conducts timely Performance Reviews and assists with wage changes.
Develops certified trainers in kitchen
Works with Core Team and Certified Trainers to ensure standards are followed.
Analyzes current and future staffing needs for appropriate planning.
PRODUCT
Adheres to all Standards of operational systems on a daily basis which includes: line checks, load sheets, prep pars and production scheduler, kitchen labor tracking, etc.
Ensures that all food is prepared according to recipe and served at the proper temperature and presentation.
Maintains Health Department and 3rd party auditor service standards at all times.
Conducts quality line checks at regularly scheduled intervals, maintaining 100% compliance
Organizes, trains and manages to ensure that proper food handling and cleaning procedures are utilized.
Takes lead on training of all new product rollouts
Ensures the Kitchen staff appropriately supports and assists the FOH Team Members by providing them with all products needed to execute an excellent guest experience.
Accountable for the food quality scores in guest feedback survey systems
PROFITS:
Properly forecasts sales and product mix usage levels.
Manages all kitchen systems to ensure that budgeted food goals are met or exceeded while quality standards are maintained. Waste variance is managed within company guidelines.
Orders effectively to ensure the proper amount of quality product is available. Reduces unnecessary costs by buying product that is not contracted.
Demonstrates a working understanding of labor cost control through effective scheduling and proactive management. Overtime is managed within guidelines, schedules are executed to plan and staffing adjusted based on sales fluctuations.
Follows inventory procedures and utilizes inventory system to consistently conduct and report an accurate inventory.
Processes invoices in a timely manner, verifying invoices for accuracy from ordering to receiving to invoice charges.
Performs yield testing regularly
Ensures temperature and quality indicator execution to standard daily
Maintains kitchen equipment and company assets in good repair.
Essential Physical Requirements:
Daily physical requirements and/or number of pounds that may need to be lifted on the job:
Stands during the entire shift.
Reaches, bends, squats, stoops, shakes, pours, carries, pushes and lifts.
Lifts and carries tubs, trays, and cases weighing up to 100 pounds up to 10 times per shift.
Frequent exposure to smoke, steam, high temperatures, humidity and extreme cold.
Servsafe certified
City Barbeque participates in E-verify. To learn more, please visit: ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf
Assistant Manager - New Restaurant Opening
Assistant general manager job in Cuyahoga Falls, OH
We're brewing up something new! This position is for a brand-new Dunkin' restaurant opening soon in your area. Come run with us and help bring the new location to life! Working at Dunkin', we support our team members - for your best days, your worst - your every day. Our team members are the ingredients of goodness, and we make certain that we're all in for the win. Becoming a member of our team means that there's room for you to become the world-class leader you're meant to be. From leadership development to compassionate giving, we'll be running beside you every step of the way.
MOVIN'
As an Assistant Manager, you'll help America Run on Dunkin' through the day-to-day operations of our restaurants. You will assist the Restaurant Manager, ensuring that every shift operates smoothly. You'll also assist with local store marketing to achieve sales and profit goals while helping team members through performance and training initiatives.
CARIN'
We have a fresh brew of benefits perfect for you. Discounted donuts, coffee, and the list below are only the beginning - check out the full list of benefits here.
* Bonus Program*
* Free Shift Meals*
* Best in Class Training & Continuous Learning
* Advancement Opportunities
* Paid Time Off*
* 401(k) Retirement Plan*
* Tuition Benefits*
* Medical, Dental, and Vision*
* Cash Referral Program
* Journey Wellbeing Support Tool
* PerkSpot Discount Program
* Recognition Program
* Slip Resistant Shoes Programs
* Community & Charitable Involvement
* Igniting Dreams Grant Program
WINNIN'
At Dunkin', you bring so much more to our day than just a great cup of coffee including:
* You have at least six months of retail, restaurant, or hospitality management experience.
* You are 18 years of age (or higher, per applicable law).
* You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
* You're ALL IN' for starting your day bright and early and are ready to begin your workday at 4 am.
* You are ready to maintain open availability to accommodate any changes or variations in the work or location's schedule.
Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.
Dunkin' is an equal opportunity employer.
* Subject to availability and certain eligibility requirements.
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Assistant Manager - New Restaurant Opening
Part Time Evening Cleaning Manager
Assistant general manager job in Butler, PA
Job Description
Environment Control Commercial Cleaning Company is searching for a Part Time Evening Cleaning Manager to help lead our teams in the Butler and surrounding areas (Zelienople, Cranberry, Mars, Gibsonia, Sewickley and Wexford)
The ideal candidate would need to possess the following qualities:
Proven leadership ability.
Capacity to build and develop a team.
Flexibility to work nights - Start after 5:30pm M-F (weekend rotation)
Strong interpersonal and communication skills.
The job does require some minimum qualifications:
Previous work for a cleaning company a plus
Valid Driver License with a driving record that is insurable by business insurance standards
Criminal background checks
Ability to lift up to 40 lbs.
Benefits:
$500 SIGN ON BONUS after 30 days
Weekly pay- Every Friday
Paid travel time
Mileage reimbursement
We provide all necessary supplies and on-site job training
Company phone
Hourly rate $21.00
You can earn up to $2.50 more per hour within 18 months
Advancement Opportunities
Schedule:
Monday-Friday- Weekend Rotation 20 to 25 hours per week
After 5:30pm
-----------------------------
This is a "hands on" management position that will require cleaning, especially when training office cleaners. Since our office cleaners must be able to perform continuous physical activity at a reasonably fast pace, including walking, standing, bending, reaching, and lifting and carrying (up to 40 pounds), our unit managers must be prepared to do the same. Typical cleaning duties include trash removal, dusting, spray-cleaning, vacuuming, mopping, and cleaning of restrooms.
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STORE MANAGER IN WEST MIDDLESEX, PA
Assistant general manager job in West Middlesex, PA
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.
Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
Make recommendations regarding employee pay rate and advancement.
Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.
Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.
Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
Provide superior customer service leadership.
Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
Ensure that store is adequately equipped with tools necessary to perform required tasks.
Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
Complete all paperwork and documentation according to guidelines and deadlines.
Qualifications
KNOWLEDGE and SKILLS:
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
Good organization skills with attention to detail.
Ability to solve problems and deal with a variety of situations where limited standardization exists.
Certain store locations may give preference to bilingual Spanish speakers.
WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
COMPETENCIES:
Aligns motives, values and beliefs with Dollar General values.
Supports ownership by tapping into the potential of others.
Acts as a liaison between the corporate office and store employees.
Fosters cooperation and collaboration.
Interacts with staff tactfully yet directly and maintains an open forum of exchange.
Demonstrates responsiveness and sensitivity to customer needs.
Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
Provides continuous attention to development of staff.
Recruits, hires and trains qualified applicants to fulfill a store need.
Ensures store compliance to federal labor laws and company policies and procedures.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Frequent walking and standing.
Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
Occasional climbing (using ladder).
Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.
Fast-paced environment; moderate noise level.
Occasionally exposed to outside weather conditions.
Dollar General Corporation is an equal opportunity employer.
#CC#
Retail Store Assistant Manager
Assistant general manager job in Evans City, PA
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
15% Associate Discount
Dave Ramsey's SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
What You'll do
The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success.
Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement.
Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction.
Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership.
Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition.
Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability.
Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience.
Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences.
Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively.
Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback.
Ensure that the store operates in accordance with safety regulations, company policies, and industry standards.
Ensure that all operational procedures and processes align with company policies, standards, and legal regulations.
Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc.
Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated.
May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols.
May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency.
Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store.
Participate in cross-training for flexibility in various departments and responsibilities.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
Yes
Essential Qualities for Success
At least 2 years of retail experience or equivalent combination of experience and education.
Proven track record of success and a desire to take on increasing levels of responsibility and leadership.
Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results.
Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment.
Proven ability to analyze and optimize complex processes to achieve operational excellence.
Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively.
Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
Comfortable navigating computer systems and software to assist customers or manage activities.
Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates.
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************