Assistant Head Teller Jobs Near Me

**Let's transform banking forever** ClearBank is built on the belief that banking infrastructure shouldn't slow down progress. Quite the opposite. Speed it up and that's when you unlock potential. When you really start to innovate. That spirit and ‘can-do' attitude is why our clients - from FinTech's and crypto platforms, to banks and credit unions - choose to use our API to power their banking infrastructure. But it's our people who are the stars here. They power that innovation, push harder to break boundaries. They make coming to work (or working from home) fun. They're the ones we trust to catapult our clients to success. Just as they trust us to build a business that's always striding forward. **What you'll do** * Developing and driving the delivery of our reward strategy and philosophy for the UK and Europe, enabling our ability to continue to attract and retain talent; * Being a trusted advisor and strategic partner to the Chief Human Resources Officer and Chief Executive Officer on all reward related matters; * Leading all UK and Europe compensation activity including benchmarking, mid-year and year-end fixed pay reviews and the year-end bonus process; * Responsibility for setting and executing the executive remuneration strategy including management of the share incentive plan; * Optimising the reward function delivering a more efficient and effective model through automation, systems improvements, implementation of a new levelling framework and pay scales, enabling us to scale with the business whilst reflecting our employer value proposition; * Driving comms and engagement with our people on reward related matters, holding people sessions to bring more transparency to our compensation process and reward philosophy; * Accountability for reward governance including driving the agenda, producing reports for and presenting at the respective Remuneration Committee's and owning our remuneration policies and practices; * Developing and driving the benefit strategy, ensuring the offering is fit for purpose and vendor and cost management; * Oversight of payroll, supported by a Payroll Manager; * Owning the reporting of reward activities for various cyclical executive reporting across the bank (monthly / quarterly); * Management of ad-hoc projects in line with strategic priorities including the implementation of a new career levelling framework and pay scales. **What you'll bring** * Experience running a reward function in a regulated bank or fintech and a strong understanding of the UK remuneration rules. The ideal candidate has experience in Europe, in particular the Netherlands; * The ability to think strategically about the reward strategy and shape the future of how we operate with a bias to action and hands on approach; * Strong executive remuneration experience including managing equity / share programmes; * Experience with reward governance and remuneration committees. Able to distil complex information into concise updates and quality board reports; * Experience within a fast-paced environment, ideally in a scale up business; * To be a resilient self-starter that can manage ambiguity and create from scratch: the ability to ‘make it happen' sits within your control and there is a lot to build, shape and implement; * To deliver quality commercial outcomes with strong attention to detail; * Excellent data analysis skills and commercial acumen; * Adaptability, resiliency and a continuous improvement mindset; * Strong organisational and time management skills, with the ability to manage multiple priorities, deliver at pace and meet deadlines; * Excellent interpersonal and communication skills, with the ability to build relationships and effectively influence stakeholders at all levels Regretfully, we are not able to sponsor applicants for immigration purposes at the current time. * You focus on solutions and positive outcomes, thinking radically and responsibly to find the best result for our customers, your colleagues and the bank; * You actively seek feedback from others to drive your growth and development, always assuming positive intent from others and develop strong, trusting relationships you're your colleagues and customers: you really, genuinely care; * You always strive for the highest quality, but you know that done is better than perfect; you welcome a challenge knowing that they learn as you go and iterate; * ‘I' before 'we', isn't in your vocabulary If this sounds like you then we encourage you to dust off that CV and apply! **What we offer in return** * We're flexible - We support a culture of flexibility which allows our employees to achieve a strong work-life balance. * Offices - Work in a way that works for you - whether that's in the office, at home, or hybrid. * Holiday - 27 days of annual leave per year, plus bank holidays. * Work abroad - You have the flexibility to work outside of the UK for up to 30 days in a rolling 12-month period. * Socials - Regular social events open to all. * Holiday swap - Option to swap your bank holidays to any other day of your choice. * Wellbeing - 24/7 employee assistance programme including mental health support, life assurance and income protection. * Bigger than ClearBank - Take a couple of days per year to do something that matters to you. * Healthy living -Private healthcare and discounted dental cover, with employee perks and discounts. * Family - Enhanced family-friendly leave. * Personal development - We offer personal development budgets, opportunities to take part in role-related training and unlimited LinkedIn Learning. And not forgetting the biggest benefit of all. The opportunity to be part of an incredible team that's building a tech-bank fit for the future. **ClearBank is Where You Can belong:** At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should - how else can we build a happy workforce and be successful as a business. We're committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they're given the trust and encouragement to do their very best work. Here are some of the things we're most proud of: * 42% of our senior management roles are held by women * Our enhanced family leave policies * Launching our partnership with Code First Girls * Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group **Our hiring process and what you can expect:** **Application:** a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you're moving forward to the next stage; **Screening:** You'll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we'll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we'll let you know that too); **First Interview:** You'll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we'll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams. **Second Interview:** This will be a competency-based interview with one or more members of our team. **Final Stage:** You will have a final meeting with the Head of Department. This will be around 45-60 minutes. **Offer:** Congratulations! Get ready for transform banking forever! **Our commitment to you as a candidate:** We will always try our best to get back to you within seven days of your interview whether

Assistant Head Teller United Community is in search of an Assistant Head Teller to join our team. In the absence of the Head Teller, this role oversees teller activities, maintains records of vault and teller station cash balances, and oversees currency accounts. The position ensures the efficient operation of the teller area, controls access to the safe deposit box area and provides high-quality customer service. Additionally, it involves training new tellers and administering policies and procedures. What You'll Do: Oversee teller activities in the absence of the Head Teller, ensuring efficient operation of the teller area Maintain records of vault and teller station cash balances, and oversee currency accounts Serve as a back-up to control vault money, including ordering money for the main office and branch, and ensuring the vault is balanced daily Provide efficient, accurate, and high-quality service while maintaining excellent customer relations Coordinate the activities of the teller operations area by assigning work, answering questions, solving problems, and helping with complex transactions Assist tellers in locating cash discrepancies and in training new tellers Administer policies and procedures, including security procedures, to be utilized in the department Requirements For Success: 2+ years of increasingly responsible experience in teller-related functions, including formal teller training Strong interpersonal and supervisory skills Proficient computer operation skills and ability to operate standard office equipment Commitment to participating in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc. Conditions of Employment: Must be able to pass a criminal background & credit check This is a full-time, non-remote position Ready to take your career to the next level? Apply now and become a vital part of our team! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Virtual Teller Status: Full Time, with potential to be fully remote once fully trained and meeting performance expectations. Position will require the candidate to be onsite for at least the first 90 days of employment, or longer depending on performance. Starting salary - $18.00 to $24.14/hour, actual rate will depend on experience. Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.6 Billion and serving a membership base of over 160,000 members across Central New York, the United States, and beyond. For 74+ years we have been committed to our members, our employees, and our communities. In 2023 we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 19 out of 70! The Position: AmeriCU Credit Union is in search of a Virtual Teller who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As a Virtual Teller, you will: Provide professional and quality service that exceeds member expectations. Evaluate member needs to provide the right financial products and services. Develop, manage, expand and retain relationships with members and potential members. Educate and prepare members for financial success. Support other teammates within the financial center acting as a role model for the MVP1 team culture. What You'll Do: As a Virtual Teller your primary responsibilities will include: Greet members in a professional and enthusiastic manner that embraces the MVP-1 Team culture. Provides a seamless member interaction in line with member expectations of an in-person teller transaction. Accurately and efficiently assist member in performing financial transactions via assigned interactive teller machines. Provides a warm handoff to a financial center representative when a transaction is unable to be completed via the interactive teller machine technology. Record into the Customer Relationship Management software (Synapsys/Salesforce) all encounters with members for accurate recording of services provided. Accurately reconcile assigned machines at the close of the business day. Maintain knowledge of and adhere to all applicable compliance/operational risk controls in accordance with credit union or regulatory standards and policies, with particular attention to the Bank Secrecy Act (BSA) and the SAFE Act. Adhere to credit union and departmental policies and procedures. Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clinking on the links below. See why YOU should choose AmeriCU! ***************************************** ************************************

Teller 1 Reports to Teller Supervisor/Regional Teller Manager/Market President Required Education and Experience High school diploma or equivalent required. Some college experience preferred but not required. Previous customer service and cash handling experience required. Spanish bi-lingual capabilities are a plus. Summary/Objective The Teller 1 receives and pays out money, as well as accurately keeps records of money and negotiable instruments involved in a financial institution's various transactions. The Teller 1 is responsible for providing effective customer service for all customers by using excellent service skills and is expected to communicate effectively with team members within the bank. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Provides exceptional customer service as the bank's primary contact with the public. Gives undivided attention to each customer, smiles and greets them in a friendly manner. Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit. Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies. Required to work the drive-up. Expected to “float”. Must be able to work in a Saturday staff rotation. Follow all bank policies and procedures. Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, and reporting of suspicious activities to Supervisor. Must be able to pay attention to details while performing multiple tasks simultaneously for periods of 2 hours or longer. Must show up to work regularly without excessive absences. Must have fluency in English for effective job performance. Must be able to speak clearly, distinctly and be understood by co-workers and customers. Bi-lingual is a plus but not necessary. Must be able to demonstrate strong computer skills including MS applications, loan software, etc. Must be able to communicate to co-workers and customers concisely to answer questions, explain nuances of transactions, clarify new procedures, and ask questions for clarification. Handwriting must be legible and in standard bank-specified format for clear reading by scanners and software. Numbers must be recorded on forms in correct and accurate order and entered into computer systems in correct and accurate order. Writing skills must include the ability to spell correctly and use proper grammar and punctuation. This includes both e-mail and formal letters. Must be able to learn procedures within a bank-specified timeline and follow them accurately and consistently according to bank standards. Must be able to learn new duties and procedures and implement them into work habits within bank-specified timelines. Must be able to see in order to view a computer screen, count money, know when a customer needs assistance, and follow security procedures. Must be able to hear and understand customer requests. Must be able to read accurately and retain information that was read and apply it. Must possess strong interpersonal skills when interacting with internal and external customers. Must be able to lift and carry 20 pounds. Must be able to stand or sit for long periods (4 hours or more). Requires ability to sit at higher than standard chair height or the ability to stand for periods of 4 hours or more, as well as the ability to safely and efficiently move to different stations in the teller area, most/all of which are higher than desk height. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Other duties as assigned. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competencies Customer/Client Focus. Decision Making. Technical Capacity. Stress Management/Composure. Thoroughness. Communication Proficiency. Flexibility with schedule, co-workers, manager, etc. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position Type/Expected Hours of Work This can be a full time or part time position as posted in job opening advertisement. Remote Work Availability Ineligible for full or part time remote work or work from home due to business and customer facing needs. Classification Non-exempt Travel Limited travel from bank location to another bank location required from time-to-time.

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home)

Recognized by the city of Alexandria as a Gold Employer, the State Department Federal Credit Union (SDFCU) is dedicated to providing outstanding opportunities and professional development. Headquartered in Alexandria, Virginia, with assets exceeding $2.4 billion, we understand that our success is driven by our talented team members. At SDFCU, we are committed to attracting and retaining top talent to ensure our continued success. Our tradition of exceptional service extends not only to our members but also to our employees. Through comprehensive internal training and workshops, we nurture professional strengths and provide ample opportunities for career advancement. Are you ready to join our dynamic team? We offer competitive salaries, exceptional Health, Dental, and Vision insurance within the first 30 days of service, a matched 401(k) plan with up to 4% SDFCU contribution, and much more. Benefits and Perks of Working at State Department Federal Credit Union Include: Diversity and Inclusion: Work in an environment that values and respects all team members. Paid Holidays: Enjoy 12 paid holidays a year, including your birthday. Flexible Work Options: Potential work-from-home options after the introductory period. Generous Paid Time Off: Ample vacation and personal days to maintain a healthy work-life balance. Tuition Reimbursement: Support for your ongoing education and career development. Commute/Parking Incentives: Financial incentives for your daily commute. Comprehensive Insurance: Access to excellent medical, dental, and vision insurance packages. Gym Reimbursement: Stay healthy with our gym membership reimbursement program. Team Bonding: Participate in company and team bonding events that foster a collaborative work environment. Join us at SDFCU and be part of a team that values excellence, innovation, and professional growth. We are currently seeking a full-time Member Service Representative (MSR)/Teller to join our branch. The role of the branch MSR/Teller is to assist members, and potential members, with their Credit Union needs to include describing current products and services, setting up new accounts and responding to members' questions. This position requires working in the Member Services area and on the Teller Line on a rotating basis as needed. SKILLS AND COMPETENCIES - Minimum of 1-year teller experience or 1-year of customer service experience including cash handling and sales - Ability to work fast and accurately with numbers - Ability to solve arithmetic and mathematical reasoning problems - Strong interpersonal skills. - Ability to exercise sound judgment - Strong organizational skills - Experience working with Windows and Microsoft Office programs on a PC The above information has been designed to indicate the general nature and level of work performed by the MSR/Teller. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required.

Req #1299 **Job Description** Posted Monday, November 11, 2024 at 10:00 PM *At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members' financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you'll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union.* **NATURE AND SCOPE:** This position reports to the Manager, Virtual Tellers. Provides expedient and efficient assistance to member inquiries received primarily through the Virtual Teller Assist feature of our Interactive Teller Machines. Performs transactional duties to serve members by receiving or paying out funds via the Interactive Teller Workstation with high accuracy. Provides cash receipt and payment services in accordance with credit union policies and procedures. Assists members with basic deposit, withdrawal, and troubleshooting issues with digital technologies to improve the member experience. **REQUIREMENTS:** 1. High school diploma or equivalent and minimum two years of prior customer service experience, preferably within financial services. Teller experience a plus. 2. Demonstrated understanding of how to utilize digital, online and software technologies to enhance the customer or member experience. 3. Familiarity with financial industry digital products and services. 4. Excellent verbal and written communication skills, problem solving skills, organizational skills, and the ability to work independently and within deadlines. 5. Must develop a thorough understanding of company policies and procedures as they relate to this position. Must comply with all company policies and procedures and all job-related state and federal laws and regulations. **PRINCIPAL ACCOUNTABILITIES:** 1. Assists with member inquiries received through Landmark's Interactive Teller Machines. 2. Answers members' inquiries received through online channels and troubleshoots/ resolves technical issues that occur within online services. 3. Provides friendly, courteous, and expedient virtual teller experience and other related services to members and ITM users resulting in a balanced cashbox daily. 4. Performs transactions for members per online requests. 5. Educates members on the use of Online Banking in order to reduce the number of support emails and calls. Activates members for online services. 6. Cross-sells other credit union products and services to members. 7. Performs other duties to support the Digital & Online Experience Teams as assigned including, but not limited to timely and professional answers to members' email, web, and chat questions. 8. Performs other duties as assigned. **EO/AA Employer; including veterans and individuals with disabilities.** **Job Details** Pay Type Hourly Education Level High School Scan this QR code and apply! 555 S Executive Dr, Brookfield, WI 53005, USA For more information, refer to .

Build Your Future Here: Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals. Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation celebrated its 20th anniversary in 2023, donating over $7 million to local organizations since its inception. We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank: American Banker Best Banks to Work For in 2021, 2022, and 2023 Top Workplaces USA national award in 2022, 2023, and 2024 Newsweek's America's Best Banks 2023, and 2024 U.S. News & World Report's Best Companies to Work For in Banking and in the Midwest 2024-2025 At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/ Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization. Job Purpose: This position will be responsible for providing excellent service to our customers in accordance with Peoples Bank policies through the Interactive Teller Machine Virtual Center. Will have the ability to process teller transactions, introduce clients to bank products and services, assist customers with maintenance request, and resolve customer service issues. Tellers are willing to work a flexible schedule to accommodate the possible extended operating hours and business needs of the ITM Virtual Center. Job Duties: Deliver superior customer service with a friendly demeanor, can-do attitude, and willingness to help at all times through the Interactive Teller Machine Virtual Center. Develop and retain the virtual customer base, greet by/use name, have knowledge of account ownership, and be responsive and timely with correspondence, problem resolution, while maintaining a positive demeanor. Maintain a position of trust and responsibility by keeping all customer business confidential. Maintain balancing and error record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for errors that are more difficult. Receives checks and cash virtually for deposit to savings and checking accounts, verifies deposit amounts, and examines checks for endorsement and negotiability. Follow operational standards regarding security, risk management, and compliance. Consistently completes required training for all bank and branch policies and procedures. Maintain a working knowledge of the complete line of products and services offered. Deliver efficient results by handling client's needs with the shortest wait times necessary. Must have the ability to define and offer solutions to resolve problems. Uses knowledge of the organization to identify helpful resources. Will perform special projects as assigned. Education, Job Skills and Qualifications: High School Diploma or GED; one to two years related experience and/or training; or equivalent combination of education and experience. Ability to work in a fast paced environment with a high degree of accuracy and close attention to detail. Proficient knowledge of Windows and Microsoft Office software (Notes, Word, and Excel). Excellent verbal and written communication skills. Trustworthy and confidential behavior is essential in this role. Positive and professional attitude. Punctual, present, and excellent work ethic at scheduled time(s). Proven team player. Must be able to travel to attend internal education and meetings which in some circumstances may include overnight stay. Reliable transportation to arrive to and from ITM call center. Presentable via video chat/display while maintaining Bank and Retail Standards Basic Qualifications: High School Diploma or GED; 1 month to two years related experience and/or training; or equivalent combination of education and experience. Reliable transportation to arrive to and from ITM call center. Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Equal Opportunity Employer M/F/Disabled/Vet; If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process or other inquires.

Bilingual Preferred Training Schedule: Monday through Friday 8:00 AM - 5:00 PM Schedule: (after training) Monday through Friday: 10:00 AM - 8:00 PM Saturday: 8:00 AM - 1:00 PM Tuesday, Wednesday OR Thursday: OFF Sunday: OFF 11 available positions! * Employees are given the option to work from home after 4-6 months of proficient performance* The ITM Teller provides real-time transaction assistance to members from a centralized location through video transmission via the Interactive Teller Machine (ITM). This role performs a variety of financial transactions to serve Suncoast Credit Union members. An ideal candidate is comfortable, professional, and friendly on camera. Responsibilities * Process a variety of financial transactions including, but not limited to, deposits, payments, transfers, and withdrawals * Ensure proper endorsements and identification are obtained to follow credit union policies and procedures * Utilize various software programs concurrently to complete transactions and communicate with multiple members simultaneously * Provide a high level of professional and courteous service while observing due diligence for the validity of the transactions * Perform end-of-day balancing * Adhere to security, audit, and compliance requirements * Support credit union expansion by recognizing opportunities to promote products to improve the financial lives of Suncoast members * Attend educational events to increase professional knowledge * Complete annual BSA/AML compliance training and understands employee's role in maintaining an effective BSA/AML compliance program * Complete FACT Act Red Flag training Qualifications * High school diploma or equivalent * 6+ months of experience in customer service or a similar position * Bilingual in Spanish preferred * Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines * Accurate, detail-oriented, and organized with task management * Ability to use multiple systems simultaneously * Good written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators * Ability to work independently and in a team-oriented environment * Must maintain a high level of confidentiality Skills * AI & Machine Learning * Customer Service * Data Science Benefits * Financial Well-Being: Bonus Program up to 9%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts * Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage * Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO * Community Involvement: Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year * Flexibility: Remote, Hybrid and Onsite Schedules * Security: Pet Insurance, Free Identity Theft Protection, Legal Assistance For more information, including additional benefits, please visit our benefits website: ************************************************ Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. Chartered in 1934, Suncoast has never furloughed any employees. For more information, please visit our careers site: **************************************** Responsibilities * Process a variety of financial transactions including, but not limited to, deposits, payments, transfers, and withdrawals * Ensure proper endorsements and identification are obtained to follow credit union policies and procedures * Utilize various software programs concurrently to complete transactions and communicate with multiple members simultaneously * Provide a high level of professional and courteous service while observing due diligence for the validity of the transactions * Perform end-of-day balancing * Adhere to security, audit, and compliance requirements * Support credit union expansion by recognizing opportunities to promote products to improve the financial lives of Suncoast members * Attend educational events to increase professional knowledge * Complete annual BSA/AML compliance training and understands employee's role in maintaining an effective BSA/AML compliance program * Complete FACT Act Red Flag training Qualifications * High school diploma or equivalent * 6+ months of experience in customer service or a similar position * Bilingual in Spanish preferred * Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines * Accurate, detail-oriented, and organized with task management * Ability to use multiple systems simultaneously * Good written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators * Ability to work independently and in a team-oriented environment * Must maintain a high level of confidentiality

Share If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. **Part-Time Teller - Virtual Branch** Part Time Admin Support 11 days ago Requisition ID: 1358 Salary Range: $16.25 To $16.50 Hourly *This is not a remote position* **Role:** Use knowledge of credit union products and services to assess members' needs and assist with their financial transactions while minimizing risk related to negotiable instruments, documents of identification, transaction authority, and funds availability. Thoroughly analyze information presented in Teller Enterprise and Episys Quest. Evaluate documents presented by the member for authenticity. Adhere to all federal regulations and all T.A.P. Center policies, including transaction limits for both cash and checks. *Knowledge & Skills* **Experience:** One month to twelve months of similar or related experience. **Education:** A high school education or GED. **Interpersonal Skills:** Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information. **Other Skills:** Punctual, mentally alert, professional in appearance and manner. Good listening skills, ability to greet the public and communicate in a friendly and tactful manner. **Physical Requirements:** Key-boarding/Writing/Pinching (working primarily w/ finger) 34-66% of the time; Handling (working primarily w/ hands such as grasping, turning, sorting) >66% of the time; Sitting 1-33% of the time; Talking (required use of voice) >66% of the time; Near Vision - Visual Acuity at 20 inches or less >66% of the time; Far Vision - Visual Acuity at 20 feet or more 1-33% of the time; Hearing >66% of the time; Lifting/Carrying at 20-50 lbs, 1-32 reps per day/or 1-33%; Pushing/Pulling at 10-19 lbs, 1-32 reps per day/or 1-33%; **Work Environment:** Office position; works indoors year-round; may be exposed to indoor temperature adjustments; heating and cooling vents distribute regulated air.

Starting Salary: $17 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. You'll meet quarterly referral goals, and will confidently cash checks, process withdrawals and deposits. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What you'll get Meaningful work & relationships - Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback. Commitment to community - Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually. Career opportunities, reward, and upskilling - See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. Exceptional benefits - Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more. Required Qualifications High School degree or GED Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers Strong listening and communication skills Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship Ability to problem solve and provide solutions to customer issues Customer-centric to deliver exceptional service Comfortable with using digital technology to support the delivery of business goals Ability to work branch hours, which can include weekends and evenings Completion of a video interview assessment as part of the application. How to prepare: Set aside 30-45 minute for the self-guided assessment that includes questions and games. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions, with 1 minute to prepare, 3 minutes to respond, and 1 opportunity to re-record. Share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, allowing our recruiters to review your application and advise you of next steps quickly. Preferred Skills/Experience 6 months of experience processing transactions (cash and/or digital payments) Motivates others, like teammates, business partners, and specialists, through collaboration Process-oriented, energetic, detail-oriented and ability to multitask effectively Hours & Work Schedule Hours per Week: 40 Work Schedule: Varies with branch needs and may include weekends and evenings

At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals. We are currently seeking a Virtual Teller (ITM Teller) to join our Virtual team in Wichita, KS. As a Virtual Teller in our Contact Cener, you will have the opportunity to work in a professional environment while having direct contact with our valued customers. As a trusted customer adviser and product expert, you will be able to recommend products and services to provide a better banking experience for our customers. A successful candidate will have: Exemplary customer service experience Confident and articulate communications skills Initiative and strong work ethic Problem resolution skills Strong attention to detail An understanding of and commitment to our values Attitude and aptitude to engage in continuous development Essential functions of the role: Develop trusted relationships with branch customers, partners, and teammates Recommend products and services to our customers Complying with bank operational and security procedures Encourage adoption of ITM services to enhance customer relationships Interact with customers through video in a courteous and professional manner, providing assistance with ITM transactions and addressing inquiries promptly. Process a variety of banking transactions accurately and efficiently, including deposits, withdrawals, transfers, and payments, utilizing ITM technology. Assist customers with troubleshooting issues related to ITM transactions, escalating complex problems as necessary. Monitor and report any suspiciousactivity or transactions to maintain the security and integrity of ITM transactions. Stay up to date on new ITM features and banking products to provide accurate information and assistance to customers. Other duties as assigned within the scope and responsibility of the job Requirements High School Diploma or GED Two years of customer service experience required Two years of previous banking experience required One Year related experience in retail banking and or sales required Proficiency with large server based applications and typical desktop software Monday - Friday: 7:30am-8:05pm (hours will vary) Saturday: 8:30am-2:00pm (rotating) Benefits In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates! At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply. To learn more, please visit our website at ******************** Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace. Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States. At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. We know that valuing our differences creates a strategic advantage in the marketplace to attract top talent, solve complex problems, and grow our market share. Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace. Link Copied! The link to this job was copied to your clipboard. **Job Posting:** 13044919 **Posted On:** Sep 08, 2024 **Updated On:** Oct 08, 2024

Are you passionate about building relationships and helping others? Do you enjoy a fast-paced, customer focused environment? At First National Bank, we pride ourselves on extraordinary customer experience, and that wouldn't be possible without an extraordinary team! We are seeking a Head Teller to join our team in Rustburg, VA! The Head Teller provides leadership and successfully promotes teamwork while coordinating the retail branch deposit service functions in consultation with the Branch Manager. This includes, but is not limited to: * Ensuring smooth, efficient Teller operations in compliance with regulatory and operational guidelines * Acting as a liaison between the Branch Tellers and other Bank personnel What will you be doing in this role? * Performing Teller duties * Executing the directives of the Branch Manager and other members of the Bank's management * Providing guidance for other Tellers who need assistance in conducting transactions or managing challenging customer issues * Enhancing Branch operations by recommending changes for improvement * Ensuring a neat appearance of facilities * Maintaining supply inventories for the Branch What's in it for you? * Competitive salary and Incentive Plan opportunity * Comprehensive medical, dental, vision and life insurance benefits * Generous Paid Time Off (PTO) and 11 paid holidays * Paid Parental Leave and other paid extended leave for eligible employees * 401(k) Match Program and Pension Plan * Tuition Reimbursement * Great health and well-being benefits including: telehealth, EAP, specialized treatment of musculoskeletal injuries and conditions, LTD, and various supplemental plans * We focus on the growth and development of our employees. The Head Teller has the ability to grow professionally at FNB Requirements What will you need? * High school diploma or equivalency * An advanced knowledge of relevant banking regulations, Teller procedures, and operational policies * To be a well-organized, detail-oriented, problem solver who shows strong initiative and works quickly and accurately with minimal supervision * To be a quick learner that is adaptable to change * Excellent oral, written, and interpersonal communication skills with ability to understand and carry out instructions, interpret documents, understand procedures, give directions, and speak clearly * Proficient in use of PC based products including Word, Outlook and Deposit Pro. Basic Excel skills * Basic math skills including ability to add, subtract, multiply and divide whole numbers, fractions and decimals; calculate interest and account balances; locate routine mathematical errors; and count currency and coin * Some flexibility to work outside of normal business hours Physical/Environmental Demands * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions * This position works in a normal office environment * While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to reach with hands and arms. The employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision We are proud to be an EEO/AA/M/F/Disabled/Veteran employer

* Role: Use knowledge of credit union products and services to assess members' needs and assist with their financial transactions while minimizing risk related to negotiable instruments, documents of identification, transaction authority, and funds availability. Thoroughly analyze information presented in Teller Enterprise and Episys Quest. Evaluate documents presented by the member for authenticity. Adhere to all federal regulations and all T.A.P. Center policies, including transaction limits for both cash and checks. Knowledge & Skills Experience: One month to twelve months of similar or related experience. Education: A high school education or GED. Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information. Other Skills: Punctual, mentally alert, professional in appearance and manner. Good listening skills, ability to greet the public and communicate in a friendly and tactful manner. Physical Requirements: Key-boarding/Writing/Pinching (working primarily w/ finger) 34-66% of the time; Handling (working primarily w/ hands such as grasping, turning, sorting) >66% of the time; Sitting 1-33% of the time; Talking (required use of voice) >66% of the time; Near Vision - Visual Acuity at 20 inches or less >66% of the time; Far Vision - Visual Acuity at 20 feet or more 1-33% of the time; Hearing >66% of the time; Lifting/Carrying at 20-50 lbs, 1-32 reps per day/or 1-33%; Pushing/Pulling at 10-19 lbs, 1-32 reps per day/or 1-33%; Work Environment: Office position; works indoors year-round; may be exposed to indoor temperature adjustments; heating and cooling vents distribute regulated air.

Arlington, Virginia, United States of America**Hours:** 10**Line of Business:** Personal & Commercial Banking**Pay Detail:** $23.25 - $29.75 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Job Description:** The Teller II works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions. **Depth & Scope:** * Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store * Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently * Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy * Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary * Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately * Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs * Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions * Trains and acts as a mentor to new Tellers * Assists supervisors with daily duties as directed by Store leadership * Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer * Verifies customers' identities by following customer authentication policies &procedures * Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary * Adheres to safe deposit box procedures/operations and guidelines * Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times * Accountable for ensuring confidential customer information is securely stored throughout the day * Understands the importance of and follows dual control * Follows all security and audit measures to minimize potential loss * Utilizes bank tools and processes to detect, address and prevent fraud * Expected to complete all required in-classroom training and on-line training by established due dates **Education & Experience:** * High school diploma or GED * 1 year teller or cash handling experience preferred * Demonstrated Customer Service skills preferred * Ability to work weekends, evenings, holidays as scheduled * Strong organizational skills * Detail-oriented * Ability to function in a fast-paced and changing environment * Excellent communication skills with ability to be concise, clear and consistent **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Frequent * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are** TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to

Our Head Tellers provide excellent service to customers through the performance of Teller duties, relationship building, and completion of assigned branch duties in support of our customer's financial needs. They share their knowledge in providing lead support to Tellers and serving as a mentor to Tellers on customer service, financial transactions, sales techniques, regulations and bank procedures. Essential Functions: Performs all duties related to the processing of internal and external customer paying and receiving transactions. Completes daily cash balancing of till. Stays within minimum balancing requirements. Uses opportunities wisely to promote the bank and sell and cross-sell bank products and services. Provides leadership and technical assistance to staff tellers. Maintains branch cash requirements. Assists branch officer with branch operations through the performance of assigned duties. Attends required meetings and training seminars. Responsible for staff development, motivation, and performance management. Utilizes appropriate methods for interacting sensitively, effectively, and professionally with persons from diverse cultural, socioeconomic, educational, racial, ethnic and professional backgrounds, and persons of all ages and lifestyle preferences. Drives efficient and accurate service delivery through solid coaching, communication, and performance management practices. Accountable for the understanding of and adherence to operational controls, policies, procedures and processes to ensure compliance with bank policies and related laws and regulations Performs other related duties as assigned Position Requirements (Knowledge/Skills/Abilities Knowledge of daily Teller functions and operations. Knowledge of regulations governing cash handling in financial institutions. Intermediate level knowledge of MS Office with the ability to learn other job specific software applications Strong written and oral communication skills and ability to distill and convey information in a compelling manner. Skill in adopting technological advancements and facilitating into current and future responsibilities Ability to anticipate, monitor, and meet the needs of customers (internal and external) and respond in an appropriate manner. Ability to work collaboratively, communicate effectively and have positive relationships with customers (internal and external). Ability to hand large sums of cash daily, accurately and efficiently. Skill in being aware of, controlling, and expressing one's emotions, and to handle interpersonal relationships judiciously and empathetically. Skill in discovering and working to meet underlying needs; following through on questions, requests, complaints Skill in understanding what motivates people and using that to encourage productivity. Skill in systems thinking - understanding of the link between one's own job responsibilities and overall organizational goals and needs and performs one's job with the broader goals in mind. Ability to anticipate, monitor, and meet the needs of customers and respond in an appropriate manner. Ability to exhibit sound and accurate judgment; can clearly explain reasoning for decisions; includes appropriate people in decision-making process; demonstrates persistence and overcomes obstacles; takes calculated risks within bank tolerance to accomplish goals Ability to energize and alert groups to the need for specific changes in the way things are done. Possesses the drive to work towards a standard of excellence. Education/Experience: High School diploma or GED. A minimum of two years' experience in a Teller position (or similar cash handling/financial transactions position) of a financial institution. Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel and talk or hear and occasionally required to stand, walk, reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision requirements for the job include close vision (at 20 inches or less) and the ability to recognize colors. Working ConditionsThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The work environment is typically indoors and in an office setting. The noise level within the work environment is typically moderate. The specific statements shown in each section of this position description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.

First Bank and Trust is seeking a Teller/ Relationship Banker in Harrisonburg, VA to join our team. The Relationship Bankers at First Bank and Trust are the primary contact for our customers. Relationship Bankers provide our customers with superior and quality customer service. These individuals promote the Bank's products and services and provide customer referrals for new products and services on a daily basis. Relationship Bankers work as Tellers, Customer Service Representative and provide E-Commerce support. For more information go to ************************************* ESSENTIAL DUTIES AND RESPONSIBILITIES : Greeting customers warmly and professionally, creating a welcoming atmosphere in the branch. Assisting customers with account openings, closures, and maintenance, ensuring accuracy and adherence to banking policies. Conducting cash and non-cash transactions, including deposits, withdrawals, check cashing, and fund transfers. Balancing cash drawers and reconciling transactions at the end of each shift. Processing loan payments, credit card advances, and other financial transactions. Identifying customer financial needs through comprehensive profiling and active listening. Identifying opportunities to cross-sell bank products and services to customers. Resolving customer inquiries, concerns, or complaints promptly and effectively. Collaborating with team members to meet customer service and operational goals. Staying updated on banking regulations, product changes, and industry trends to provide accurate and up-to-date information to customers. Ensuring compliance with all banking policies, procedures, and regulations. Assisting customers with account inquiries, resolving issues, and providing information on banking products and services. Responding to customer inquiries in person, over the phone, or via email. Ensuring compliance with all banking policies, procedures, and regulations. Maintaining a clean and organized work area for efficient customer service. All other duties as assigned. MINIMUM EDUCATION AND EXPERIENCE : High school diploma or equivalent - required. Associate's degree - Accounting, Business, Finance, Communications and/or Marketing - preferred. Three or more years of customer service experience - preferred. MINIMUM SKILLS AND ABILITIES : Strong listening, written and verbal communication skills. Leadership and interpersonal skills Ability to handle confidential information. Working knowledge of Word and Excel Excellent networking skills Detail oriented and organized. Professional BENEFITS: Medical, Dental and Vision Insurance 401K/ESOP Plan Life Insurance Flexible Spending Dependent Account Long Term Disability Insurance Group Policies (Accident, Hospital & Critical Illness) AFLAC Individual Policies (Short Term Disability & Cancer) Leave - PTO, Marriage, and Bereavement The First Bank and Trust five core values are (1) High Quality Customer Service (2) Motivated Employees (3) Profits (4) Honesty and (5) Enjoyment First Bank and Trust is an Equal Opportunity Employer EOE/AA/M/F/Disabled/Veteran

Teller I Reports To: Teller Supervisor/Branch Operations Manager/Branch Manager/City Executive Indirectly Reports To: Area Operations Manager/City Executive None FLSA Status: Non-Exempt Role Summary: Perform paying and receiving function for Bank clients according to Southern Bank service standards, while meeting or exceeding Bank transaction standards, procedures and policy guidelines. Also responsible for identifying customer need opportunities for Bank service offerings, and referring clients to appropriate specialist personnel. Specific Job Functions (Duties/Responsibilities): Manage paying and receiving function per Bank policy and assigned limits. Accept deposits, loan payments, process negotiable items of various types, and disburse funds from accounts. Represent Bank to customers and non-customers in a friendly, courteous and professional manner, and provide prompt, efficient and accurate service. Possess conversational knowledge of all Bank services and products. Able to identify and discuss product or service opportunities/needs with customers, and refer to appropriate personnel. Stay current on policy and procedural issues and adhere to Bank policy for all transactions and/or seek appropriate approval for any exceptions. Manage and maintain Bank security, cash controls and cash level limits per Bank policy. Review negotiable items for counterfeit/fraud. Verify coin and currency for distribution. May issue Cashier's Checks, Gift cards, or process stop payments or Cash Advances. May contact other departments/branches for information to help customers. May process night deposit bags, maintain ATM, and other related paying and receiving duties, in addition to managing personal teller window. JOB REQUIREMENTS: Knowledge/Skills/Abilities Required: Knowledgeable and proficient in paying and receiving role. Ability to identify and process paying and receiving transactions per Southern Bank policy. Knowledge of all Southern Bank deposit, checking, and consumer products. Working knowledge of all role appropriate regulations and policies. Referral and Customer Service Skills - knowledge of Bank products and services, sufficient to identify and discuss customer and prospect needs, and/or refer qualified business opportunities. Ability to perform basic math and operate Bank's teller platform program. Ability to work in a high speed environment while concentrating on transaction details. Ability to work and get along well with others. Ability to remain calm and pleasant at all times, and if possible be a calming influence. Focus/desire to provide excellent customer service. Ability to adhere to procedures and policies to ensure operational efficiency and regulatory compliance. Good role model - exhibit personal financial responsibility. Present a professional, business-like manner and appearance. Ability to stand at teller window, converse with customers, manage paper items accepted and disbursed and move/retrieve coin and currency between teller window and vault. Education/Experience Requirements: High School degree or GED. Six months previous cash handling experience required. Proven ability to be both personable and detailed. Capable user of Southern Bank computer systems and technology.

Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of deposits, checks and payments; cross-sells to customers. Supports the brand promise. Essential Functions Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits. Adheres at all times to the “check cashing policy” and “limitation of authority policy” as indicated in Reg CC. Issues cashiers' checks and redeems Savings Bonds. Reconciles cash and transactions each day to within the “teller difference standards” and reports results through submission of teller daily balance sheet. Consistently demonstrates a helpful, friendly attitude. Maintains proper amounts of currency and coin in drawer. Understands role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures. Maintains neat and orderly work area and ensures that all negotiable instruments and confidential records are properly secured. Adheres to all security procedures. Sells and/or refers Bank products and services to customers and prospects. The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities Skills/Abilities Strong customer service and sales skills. Ability to communicate clearly with the public. Good math skills and must be able to perform accurate work. Understand security issues involving money and checks preferred. Good comfort level with handling United States currency. Ability to handle and count money accurately. Education and Experience High School diploma or equivalent preferred. Sales and customer service experience preferred. Experience in handling United States currency preferred. Basic Computer Skills required. This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary. Travel Travel may be required for this position. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.