Assistant house manager job description
Updated March 14, 2024
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Example assistant house manager requirements on a job description
Assistant house manager requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in assistant house manager job postings.
Sample assistant house manager requirements
- Bachelors degree in related field
- Minimum of 3-5 years of experience in a managerial role
- Knowledge of budgeting and financial management
- Proficiency with computers and software programs
Sample required assistant house manager soft skills
- Excellent communication and interpersonal skills
- Ability to effectively manage multiple projects
- Strong problem-solving and organizational skills
- Highly organized and detail-oriented
- Ability to work independently and as part of a team
Assistant house manager job description example 1
Columbia University in the City of New York assistant house manager job description
* Work type: Full Time
* School/Department: Campus Services
* Grade: Grade 10
* Categories: Other
* Job Type: Officer of Administration
* Bargaining Unit:
* Regular/Temporary: Regular
* End Date if Temporary:
* Hours Per Week: 35
* Salary Range: Commensurate with Experience
Position Summary
Schedule: Tuesday - Saturday 7:00am-3:00pm
Reporting to the Assistant Director, Guest Services, the Assistant Manager, Guest Services is responsible for ensuring the delivery of critical central services, both directly to student residents as well as other parts of Housing that are designed to accomplish the delivery of superior housing services to students. The Assistant Manager audits work orders to ensure services are completed in a timely manner. The Assistant Manager visits residence halls and conducts inspections of the common areas, ensures that all equipment is functioning, and spaces are clean. The Assistant Manager must work closely with counterparts in Residential Life, Undergraduate Residential Operations, and other related University partners.
Responsibilities
* Follow-up on work orders submitted to Undergraduate Residential Operations and/or the Hospitality Desk which service approximately 5800 undergraduate students in 37residential buildings. Ensures that students receive timely and appropriate responses to problems that arise in their living environments. This includes monitoring routine and emergency maintenance requests to verify that they are responded to quickly and efficiently by Facilities and Operations. Monitors the progress of renovations and large-scale repair projects. Reports any issues that may affect the on-time completion and/or quality of projects or annual programs.
* Acts as the departmental liaison with University partners to address and resolve custodial, mechanical, and service problems in designated Housing buildings. Monitors custodial and maintenance for residence halls so that the services provided are of high-quality to students. Interacts effectively and diplomatically with University community including staff, management, campus departments, student organizations, and the general public.
* Conducts audits at defined intervals to identify and track progress and customer satisfaction. Continually assesses custodial and maintenance performance through established standards and reports corrective measures as required. Analyzes ways to improve services provided to students. Supports the department's plans to attain the operational goals while reinforcing Columbia Housing's Vision and Values.
* Responds to emergency situations which may occur during evenings, nights, weekends and assumes leadership responsibility for the department if necessary.
* Functions as primary point of contact providing excellent customer service for all guests related issues. This includes but is not limited to contacting residents regarding contractor work, follow-ups to fire alarms, assistance with resident lockouts, and wellness checks as requested by Residential Life and/or Public Safety.
* Scrutinize Housing equipment including but not limited to master and fire ring keys, RA vacuums, pool table equipment, mallets, blue bins, and space heaters to verify that all equipment are in working order. Submits laundry room service requests and monitors clothing donation bins located in laundry rooms for periodic pickups.
* Manages special projects and perform other duties as assigned.
Minimum Qualifications
* Bachelor's Degree and/or its equivalent experience required.
* Minimum 0-2 years related experience required, preferably in hospitality, facilities management or related field.
* Prior experience in student and/or guest relations with a proven record in working effectively with various constituencies
* A demonstrated ability to work independently, manage conflicting priorities and work under deadlines.
* Proficient in Word and Excel.
* Requires strong written and oral communication skills.
* Ability to travel across campus to respond to lockouts, emergencies and other related issues even during extreme temperature/inclement weather required.
* This position is considered essential personnel.
* There is moderate physical activity and exertion, including lifting, bending, pulling, climbing stairs etc. involved.
* Must be able to work a variety of shifts in a 24-hour/7 day schedule including evenings, overnights, weekends, and holidays in addition to covering as needed for peak periods such as Check-In/ Check-out, vacation, sick leave, gaps in coverage and in case of emergency.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Applications open: Oct 13 2022 Eastern Daylight Time Applications close:
Back Apply Share
* School/Department: Campus Services
* Grade: Grade 10
* Categories: Other
* Job Type: Officer of Administration
* Bargaining Unit:
* Regular/Temporary: Regular
* End Date if Temporary:
* Hours Per Week: 35
* Salary Range: Commensurate with Experience
Position Summary
Schedule: Tuesday - Saturday 7:00am-3:00pm
Reporting to the Assistant Director, Guest Services, the Assistant Manager, Guest Services is responsible for ensuring the delivery of critical central services, both directly to student residents as well as other parts of Housing that are designed to accomplish the delivery of superior housing services to students. The Assistant Manager audits work orders to ensure services are completed in a timely manner. The Assistant Manager visits residence halls and conducts inspections of the common areas, ensures that all equipment is functioning, and spaces are clean. The Assistant Manager must work closely with counterparts in Residential Life, Undergraduate Residential Operations, and other related University partners.
Responsibilities
* Follow-up on work orders submitted to Undergraduate Residential Operations and/or the Hospitality Desk which service approximately 5800 undergraduate students in 37residential buildings. Ensures that students receive timely and appropriate responses to problems that arise in their living environments. This includes monitoring routine and emergency maintenance requests to verify that they are responded to quickly and efficiently by Facilities and Operations. Monitors the progress of renovations and large-scale repair projects. Reports any issues that may affect the on-time completion and/or quality of projects or annual programs.
* Acts as the departmental liaison with University partners to address and resolve custodial, mechanical, and service problems in designated Housing buildings. Monitors custodial and maintenance for residence halls so that the services provided are of high-quality to students. Interacts effectively and diplomatically with University community including staff, management, campus departments, student organizations, and the general public.
* Conducts audits at defined intervals to identify and track progress and customer satisfaction. Continually assesses custodial and maintenance performance through established standards and reports corrective measures as required. Analyzes ways to improve services provided to students. Supports the department's plans to attain the operational goals while reinforcing Columbia Housing's Vision and Values.
* Responds to emergency situations which may occur during evenings, nights, weekends and assumes leadership responsibility for the department if necessary.
* Functions as primary point of contact providing excellent customer service for all guests related issues. This includes but is not limited to contacting residents regarding contractor work, follow-ups to fire alarms, assistance with resident lockouts, and wellness checks as requested by Residential Life and/or Public Safety.
* Scrutinize Housing equipment including but not limited to master and fire ring keys, RA vacuums, pool table equipment, mallets, blue bins, and space heaters to verify that all equipment are in working order. Submits laundry room service requests and monitors clothing donation bins located in laundry rooms for periodic pickups.
* Manages special projects and perform other duties as assigned.
Minimum Qualifications
* Bachelor's Degree and/or its equivalent experience required.
* Minimum 0-2 years related experience required, preferably in hospitality, facilities management or related field.
* Prior experience in student and/or guest relations with a proven record in working effectively with various constituencies
* A demonstrated ability to work independently, manage conflicting priorities and work under deadlines.
* Proficient in Word and Excel.
* Requires strong written and oral communication skills.
* Ability to travel across campus to respond to lockouts, emergencies and other related issues even during extreme temperature/inclement weather required.
* This position is considered essential personnel.
* There is moderate physical activity and exertion, including lifting, bending, pulling, climbing stairs etc. involved.
* Must be able to work a variety of shifts in a 24-hour/7 day schedule including evenings, overnights, weekends, and holidays in addition to covering as needed for peak periods such as Check-In/ Check-out, vacation, sick leave, gaps in coverage and in case of emergency.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Applications open: Oct 13 2022 Eastern Daylight Time Applications close:
Back Apply Share
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Assistant house manager job description example 2
AHRC Suffolk assistant house manager job description
Under the supervision of the House Manager, an employee in this position is responsible for the day-to-day operation of the IRA and for ensuring continuous active treatment. The Assistant House Manager directs the staff and services within the IRA; maintains a home-like environment; performs related work as requested in the absence of the House Manager. Illustrative Examples of Work
Confers with the House Manager regarding the supervision of the IRA.
Participates in the recruitment, training, supervision, and evaluation of direct care staff.
Maintains accurate accounts of individuals' account ledgers and personal accounts.
As required, and with specialized training, drives the Agency vehicle for the purpose of program individual transportation, shopping, or other related IRA business.
Prepares reports and other informational materials as needed and ensures completion of deficiencies.
Assists staff with maladaptive behaviors and emergency care (with specific training).
Ensures that the IRA is maintained in a neat, clean, and organized manner and is attractively decorated.
Ensures that safety standards are adhered to.
Brings to the attention of the nurse, clinical staff, and House Manager and/or Assistant IRA Director any changes in the individuals medical conditions or other pertinent information as needed.
Assists individuals with toileting; may include changing diapers, showering/bathing, and maintaining of personal hygiene; and transferring/lifting.
Completes assessments as required.
Participates in meetings as required.
Maintains an appropriate wardrobe for each individual.
Ensures that individuals are provided with continuous active programming.
Ensures that each individual is provided with privacy during treatment and care of personal needs.
Ensures opportunities for individuals' choice and self management to the extent possible.
Ensures that activities are age appropriate.
Performs other duties as assigned.
Requirements
Minimum Qualifications
A High School Diploma or GED
NYS Driver's License with satisfactory driving record
Readiness to learn and utilize relevant agency computer applications.
Minimum of 2 years of supervisory experience in a human services field with at least 1 year involving the developmentally disabled population.
Must be able to adjust hours to a flexible 40 hour work week schedule.
Confers with the House Manager regarding the supervision of the IRA.
Participates in the recruitment, training, supervision, and evaluation of direct care staff.
Maintains accurate accounts of individuals' account ledgers and personal accounts.
As required, and with specialized training, drives the Agency vehicle for the purpose of program individual transportation, shopping, or other related IRA business.
Prepares reports and other informational materials as needed and ensures completion of deficiencies.
Assists staff with maladaptive behaviors and emergency care (with specific training).
Ensures that the IRA is maintained in a neat, clean, and organized manner and is attractively decorated.
Ensures that safety standards are adhered to.
Brings to the attention of the nurse, clinical staff, and House Manager and/or Assistant IRA Director any changes in the individuals medical conditions or other pertinent information as needed.
Assists individuals with toileting; may include changing diapers, showering/bathing, and maintaining of personal hygiene; and transferring/lifting.
Completes assessments as required.
Participates in meetings as required.
Maintains an appropriate wardrobe for each individual.
Ensures that individuals are provided with continuous active programming.
Ensures that each individual is provided with privacy during treatment and care of personal needs.
Ensures opportunities for individuals' choice and self management to the extent possible.
Ensures that activities are age appropriate.
Performs other duties as assigned.
Requirements
Minimum Qualifications
A High School Diploma or GED
NYS Driver's License with satisfactory driving record
Readiness to learn and utilize relevant agency computer applications.
Minimum of 2 years of supervisory experience in a human services field with at least 1 year involving the developmentally disabled population.
Must be able to adjust hours to a flexible 40 hour work week schedule.
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Assistant house manager job description example 3
AdventHealth assistant house manager job description
**YOU ARE REQUIRED TO SUBMIT A RESUME WITH YOUR APPLICATION!**
**Assistant Manager-Bartch House-Transplant -** **AdventHealth Orlando**
**Location Address:** 601 EAST ROLLINS STREET, Orlando, 32803
**Top Reasons to work at AdventHealth Orlando**
**Work Hours/Shift:** Full Time (Day Shift)
**You Will Be Responsible For:**
Demonstrates, through behavior, AdventHealth's core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.
+ Performs house duties including, but not limited to greeting guests, checking in-out, taking reservations, collecting payments/donations, answering phones, selling stamps and other gift items, cashing deposits at the hospital, arranging shuttle transportation, sorting and distributing mail. Maintains house cleanliness and laundry for turnover of rooms.
+ Interacts professionally and compassionately with all guests and staff; provides positive, welcoming, healing and mission driven environment, and assists with wayfinding, shuttle transportation and is a reliable resource for guest questions and other accommodation needs. Maintains guest statistics.
+ Ensures all staff and guests comply with safety and liability guidelines; assists manager in regularly educating staff to ensure competencies of house policies, procedures and safety and liability standards.
+ Maintains supplies for houses and stores in safe manner with supply rotation, ensuring expiration dates are always current. Trains and mentors staff and volunteers.
+ Assists Manager in coordinating and setting up events. Provides house tours and assists in organizing and participating in fundraising events as needed.
**Qualifications**
**What You Will Need:**
**Required:**
+ 1-2 years of customer service or hospitality experience
+ Point of Sales and Customer Relationship Management (CRM) software; advanced use of software applications: Microsoft Word, Excel, PowerPoint, etc.
+ Ability to multitask in a fast pace, limited staff environment.
+ Self-motivated, detailed oriented and organized; ability to work independently and as a team.
+ Good listening and problem-solving skills.
+ Ability to be friendly, tactful, compassionate, work well with others and able to cope with and offer comfort to people in periods of intense emotion and stress, yet able to remain objective.
**Preferred:**
+ Bachelor of Arts degree in Hotel or Hospitality Management, Business Administration, Communications or related field
+ 5 years of experience in related field
+ Experience in customer service and hospitality management
+ Leadership, management and team building skills
+ Experience working with and managing volunteers
**Job Summary:**
Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. The House Assistant Manager is supports the manager with day-to-day operations of Bartch Transplant House and Circle of Friends Homes at AdventHealth. Daily operations include, but are not limited to, staffing, volunteer management, house maintenance, financial transactions, event-planning and guest services. This position works closely with the Leadership team of AdventHealth Transplant Institute, inpatient units, and guest services to ensure a positive experience for all patients, families and guests.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
**Category:** Patient Experience
**Organization:** AdventHealth Orlando
**Schedule:** 1 - Day
**Shift:** AdventHealth Orlando
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
**Assistant Manager-Bartch House-Transplant -** **AdventHealth Orlando**
**Location Address:** 601 EAST ROLLINS STREET, Orlando, 32803
**Top Reasons to work at AdventHealth Orlando**
**Work Hours/Shift:** Full Time (Day Shift)
**You Will Be Responsible For:**
Demonstrates, through behavior, AdventHealth's core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.
+ Performs house duties including, but not limited to greeting guests, checking in-out, taking reservations, collecting payments/donations, answering phones, selling stamps and other gift items, cashing deposits at the hospital, arranging shuttle transportation, sorting and distributing mail. Maintains house cleanliness and laundry for turnover of rooms.
+ Interacts professionally and compassionately with all guests and staff; provides positive, welcoming, healing and mission driven environment, and assists with wayfinding, shuttle transportation and is a reliable resource for guest questions and other accommodation needs. Maintains guest statistics.
+ Ensures all staff and guests comply with safety and liability guidelines; assists manager in regularly educating staff to ensure competencies of house policies, procedures and safety and liability standards.
+ Maintains supplies for houses and stores in safe manner with supply rotation, ensuring expiration dates are always current. Trains and mentors staff and volunteers.
+ Assists Manager in coordinating and setting up events. Provides house tours and assists in organizing and participating in fundraising events as needed.
**Qualifications**
**What You Will Need:**
**Required:**
+ 1-2 years of customer service or hospitality experience
+ Point of Sales and Customer Relationship Management (CRM) software; advanced use of software applications: Microsoft Word, Excel, PowerPoint, etc.
+ Ability to multitask in a fast pace, limited staff environment.
+ Self-motivated, detailed oriented and organized; ability to work independently and as a team.
+ Good listening and problem-solving skills.
+ Ability to be friendly, tactful, compassionate, work well with others and able to cope with and offer comfort to people in periods of intense emotion and stress, yet able to remain objective.
**Preferred:**
+ Bachelor of Arts degree in Hotel or Hospitality Management, Business Administration, Communications or related field
+ 5 years of experience in related field
+ Experience in customer service and hospitality management
+ Leadership, management and team building skills
+ Experience working with and managing volunteers
**Job Summary:**
Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. The House Assistant Manager is supports the manager with day-to-day operations of Bartch Transplant House and Circle of Friends Homes at AdventHealth. Daily operations include, but are not limited to, staffing, volunteer management, house maintenance, financial transactions, event-planning and guest services. This position works closely with the Leadership team of AdventHealth Transplant Institute, inpatient units, and guest services to ensure a positive experience for all patients, families and guests.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
**Category:** Patient Experience
**Organization:** AdventHealth Orlando
**Schedule:** 1 - Day
**Shift:** AdventHealth Orlando
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
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Updated March 14, 2024
Updated March 14, 2024