Assistant innkeeper jobs near me - 36 jobs

Responsibilities Include: Appropriately answering and accurately directing incoming telephone calls Appropriately greeting clients, vendors, and any other callers Accurately and effectively communicating individual staff member messages Accurately tracking and reporting daily calls/call types Receptionist Benefits include: Health, Vision, & Dental Insurance including a HRA and low deductibles 401K Matching Retirement Plan We do up to 4% match! Long-term and Short-term Disability Paid Time Off 80 hours accrued in your first year Set Work Schedule No Working Crazy Schedules! Remote Work No commute Work from home Positive Organizational Core Values These values are Client-Centered Focus, Community, Continuous Improvement, Caring, and Collaboration. Our firm is dedicated to and use these values every single day. Now you might be wondering about the pay? The pay range is $13.11 to $21.8 per hour. For this position, you receive a performance appraisal EVERY 6 MONTHS! Thats right! You will always know how you're doing with your performance. And do you know what else? If you score well on your performance review, you will get a 16 to 29 cent increase every 6 months until you reach the cap of the pay range. If the this sounds like the right job for you, please apply now! Package Details Flexible Schedule 401K / Retirement Plan Vision Insurance Dental Insurance

At Triple Shift Entertainment we're proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Front Desk Attendant follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area. The front desk attendant will serve as our guests' first point of contact and start their visit off on a positive note by providing guests with prompt, efficient, courteous service. Will ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of our guests. Responsibilities: Greeting, welcoming, and directing guests with Spirit Show Excellence by maintaining a positive attitude, remaining focused on customer needs. Manage the scheduling of bowling lanes and equipment. Educate guests on lane availability, pricing, and any ongoing promotions. Respect. Assist guests in selecting appropriate equipment, such as shoes. Process lane reservations, walk-in requests, and lane assignments Handle cash and electronic payments Answer customer inquiries via phone, email, or in-person Maintain a clean and organized desk area Manage equipment cleaning and organization (i.e., shoes) Removes chipped and cracked bowling balls from racks as needed. Removes bowling balls from ball return and returns to ball racks. Notifies Mechanic or Pinsetter Technician promptly of any mechanical failures Promote an atmosphere of teamwork by assisting co-workers. Use Courage to communicates customer concerns and complaints to manager on duty. Other duties as assigned. *This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC. Requirements Previous customer service experience. Excellence in interpersonal and communication skills Familiar with cash handling and point-of-sales systems. Spirit. Flexibility to work varying shifts, including evenings, weekends, and holidays. Excellent time management and the ability to prioritize tasks.

Job Description The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values. Compensation: $14 - $14.50 hourly Responsibilities: Operate the hotel switchboard, answer inquiries, and transfer calls as needed. Provide guests with information about hotel amenities, dining, and travel directions. Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms Welcome guests warmly, determine their needs, and manage the registration process. Balance cash at the end of each shift and generate reports for the next shift. Qualifications: Availability to work flexible schedules, including weekends and holidays. Proven customer service experience with a strong guest-focused mentality Experience in food service or hospitality is preferred but not required-we welcome applicants at all experience levels. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical ability to stand, walk, and lift up to 25 pounds as needed. About Company At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

Work from anywhere as a Remote Guest Relations Coordinator helping clients plan and manage vacations. Responsibilities: Coordinate flights, hotels, and activities. Maintain clear communication with clients. Track deadlines and documentation. Deliver exceptional client service. Qualifications: Strong computer and communication skills. Highly organized and dependable. Self-starter with customer service experience. What We Offer: Flexible, fully remote role. Mentorship and growth path. Travel benefits and recognition programs.

PURPOSE: Responsible for assisting the patrons, management and supervisory staff while working at the front desk with the purpose of providing quality service for residents and patrons. Persons with the classification of Front Desk Attendant may be trained on various aspects of the front desk and customer service based on their qualifications, experience, skills, knowledge & licensure/certifications. QUALIFICATIONS: Prefer high school graduate or equivalent. Proficient with computers and computer applications. Prefer at least one year of customer service experience. EQUIPMENT OPERATED: Computer, calculator, copier, fax machine, telephone system, cleaning equipment, two-way radio. INHERENTLY HAZARDOUS OR PHYSICALLY DEMANDING WORKING CONDITIONS: The employee has exposure to chemical compounds found in an office environment (e.g., toner, correction fluid, etc.); works around persons of all ages; exposed to possible injury from bodily fluids, hazardous waste; may have contact with potentially violent or emotionally distraught persons; routinely lifts objects 10 lbs. or less; occasionally pushes objects 25 lbs. or less; occasionally pulls objects 25 lbs. or less. ESSENTIAL FUNCTIONS OF THE POSITION: For purposes of 42 USC 12101: Sells and registers patrons for programs and passes; collects fees; dispenses change, receipts, I.D. cards, products, etc.; processes registration forms and pass holder contracts; monitors pass holder check-in (security); Answers phones and provide accurate information; transfers calls to appropriate staff; maintains accurate records and filing system; maintains a safe environment for patrons; interacts with patrons; makes copies and updates flyer rack; makes announcements over public address system; communicates concerns to Manager On-Duty; demonstrates regular and predictable attendance. REPORTS TO: Customer Service Manager MINIMUM ACCEPTABLE CHARACTERISTICS: (*indicates developed after employment) Knowledge of: customer service; *department goals and objectives; *department policies, *procedures and rules; *emergency medical care procedures; public relations; *office practices and procedures; English grammar and spelling; basic math; *workplace safety; *records management; *security; supervision and leading activities; cleaning; *fitness equipment; computers; *basic accounting; *credit card machine operation. Skill in: communication; cleaning; *leading activities; *use of modern office equipment; *cash handling; use of small equipment; Ability to: give instruction and teach; plan, organize, supervise and lead activities; work under stressful conditions and to immediately respond to crisis situations; interpret a variety of instructions in written, oral, picture, or schedule form; define and solve problems; collect data, establish facts, and draw valid conclusions; exercise independent judgment and discretion; determine material and equipment needs; add, subtract, multiply, and divide whole numbers; complete routine forms; communicate effectively; train or instruct others; understand a variety of written and/or verbal communications; maintain records according to established procedures; maintain confidentiality of restricted information; work alone or in a group setting; cooperate with co-workers on group projects; answer routine telephone inquiries; handle sensitive inquiries from and contacts with officials and general public; develop and maintain effective working relationships; resolve complaints; provide outstanding customer service; respond to emergency situations; carry out instructions; to work all types of hours and days (including weekends). POSITIONS DIRECTLY SUPERVISED: None This position requires weekend and evening hours. Hourly Wage Range: $14.35 to $17.94

Job DescriptionPosition Description: Great pay. Fun industry. Supportive team. Real growth. Our Guest Service Coordinators are the heartbeat of our salons. If you love people, communication, and fast-paced environments and especially if youre a licensed cosmetologist or cosmetology student, this role is an amazing way to build consistent income, industry experience, and a long-term career inside a professional salon group. We are seeking licensed cosmetologists and cosmetology students. Sunday availability required. Pay & Growth Licensed cosmetologists start at $18.38/hour (plus bonuses). Other candidates typically start in the $16$17/hour range (plus bonuses). We use a clear level system with built-in raises. Many GSCs reach $19$22/hour in under a year, with long-term growth into the high-$20s/hour range. Promotions are performance-based and may happen multiple times per year. What Youll Do Welcome and care for guests Manage check-in, check-out, and scheduling Support front desk flow and communication Assist with retail and salon operations Work closely with stylists and leadership What This Role Is Think: receptionist + retail + communication hub. You help the salon run smoothly while creating an amazing guest experience. Requirements Active Cosmetology License in Ohio or active enrollment in a Cosmetology Program Acceptable background check Comfortable using computers and POS systems Strong communication and professionalism

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The Langham, New York offers modern luxury on Fifth Avenue and is recognized for its genuine, personalized service in line with the culture and values of Langham Hospitality Group. The hotel boasts spacious guest rooms with views of the Empire State Building, The Gallery event space and fine dining at Ai Fiori. For more information about the property, please visit: ****************************************************** The objective of the On-Call Guest Service Ambassador (In-Room Dining) is to provide friendly, courteous and professional in-room dining service to guests while maintaining high level of service as per Langham Hospitality Group and Forbes standards. RESPONSIBILITIES AND JOB DUTIES: Telephone Sales Agent: Promptly answer guests' calls, announce any specials, promote menu items and answer questions regarding preparation methods. Menu knowledge is important. Document orders; repeat items back to callers to ensure accuracy and quote expected arrival time per set standards with speed and accuracy. Input order information into POS, allowing culinary staff to begin preparation; note any special requests clearly. Assist service staff during peak periods by preparing service trays and generally assisting with all efforts to ensure prompt delivery. Respond to guest complaints in a positive manner, negotiate a compromise and implement a solution satisfactory to the guest. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/ her attention corrective action could be taken when appropriate. Perform general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards. Perform other duties as requested, such as special guest requests. Report to duty as scheduled by direct supervisor according to operating hours. Be fully versed in all service standards. Server: Knowledge of menu, as well as following setup procedures. Delivery of food and beverage items as requested by guests and removal of soiled dishes in a timely manner in accordance to set standards. Putting together a weekly order sheet of all items needed for the week. Cleaning and maintaining a well-organized storeroom. Properly rotating all stock items both in the storeroom as well as the carts. Checking the expiration dates on all items to ensure that all guests receive fresh products. Outdated items are to be removed immediately from guestrooms and storerooms and reported to the Supervisor or Banquet Chef. Completing a guest room security check list. This will ensure that no rooms are left open. Responsible for following the Key Procedure. This includes signing a “key issue form” stating that you acknowledge your responsibilities for the key issued to you and the procedure to be followed in the event of theft or lost key. Help maintain the room service carts to ensure cleanliness, luxury presentation and functionality. Attending all department meetings as well as all colleague meetings. Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Other duties as assigned by direct supervisor. PHYSICAL DEMANDS: Activities include standing, reaching, bending, pushing, pulling, handling, grasping, lifting, carrying, seeing, hearing, talking, walking. Considerable repetitive motion of hands and wrists as pertaining to pouring of drinks from bottles and shaking with shakers. Requires the ability to lift and carry objects weighing up to 50 pounds. Standing for 90% of work shift is required SPECIAL SKILLS REQUIRED: Must have basic knowledge of food and beverages preparation. Basic knowledge of POS systems, i.e. Micros. Basic English language writing skills necessary for completion of requisitions, balance sheets and vouchers. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock. Ability to read, speak and understand the English language in order to communicate with guests and other staff members. Ability to remember and promote the variety of menu items. Ability to work stand and work in confined spaces for long periods of time. Ability to operate beverage equipment: coffeemaker, iced tea machine, etc. EDUCATION REQUIRED: Any combination of education, training or experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities. High school diploma preferred. EXPERIENCE REQUIRED: Prior Food and Beverage experience required. Room Service experience in a luxury hotel preferred. LICENSES OR CERTIFICATES: TIPS certification a plus. Ability to obtain any government required license or certificate. CPR Certification and/or First Aid Training preferred. Rate of pay: $27.20 per hour EOE, including disability/vets

JOB DESCRIPTION: FRONT DESK ASSOCIATE/NIGHT AUDITOR Title: Front Desk Associate/Night Auditor Reports to: Front Desk Lead & General Manager Required Tasks: According to Hotel Standards: *Guest Check-in & Check-out *PMS Operations *Cash Handling & Credit Card Transactions *Switchboard Operation and Telephone Etiquette *Front Office Emergency/Security Procedures *Reservations-Guest Rooms *Assist with Administrative Duties as assigned by Management *Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily *Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables *Minor Decision Making *Take Group Reservations & Set up Group Blocks *Sales of Guest Rooms with New Arrivals and Phone Inquiries *Follow All Policies & Procedures as Outlined in the Employee Handbook *Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Nametag *Operate Laundry as Directed *Maintain a Professional Attitude to all Guests, Associates & Vendors Required Skills: *Fluent Verbal & Written Communication in Proper English (Spanish, if possible) *Basic Math *Hand Writing *Computer Skills/Keyboard/Typing Skills *Operate a 10 Key Calculator *Hospitable, Civil Contact with the Public *Ability to Work Independently, with Little to no Supervision *Ability to Complete Multiple Tasks Simultaneously *Night Audit/Basic Accounting Skills/Training Job Posted by ApplicantPro

Job DescriptionBenefits: Bonus based on performance Employee discounts Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Training & development THREE CREEKS KITCHEN + COCKTAILS is seeking a HOST worker to join our team! Who are we? We are a new local management-owned Casual Fine Dining restaurant, serving Chef-Inspired Local Favorites in the glass and on the plate. Through blending innovation, approachability, and exceptional service we strive to be more than a restaurant. What is your role? As a HOST a great first impression is vital, you're responsible for making guests feel welcome, create memorable guest experiences, and maintain an expected level of organization, all while contributing to the restaurants success. Job Summary: Our Associates are at the heart of everything we do. They bring energy, creativity, and a strong sense of teamwork to every shift. GUEST SERVICES plays a key role in creating an excellent first impression by warmly welcoming guests both over the phone and in person. They manage seating arrangements in the dining room, ensuring efficient service, guest satisfaction, and optimizing sales opportunities. Additionally, they handle reservations with care, coordinating bookings to balance guest flow and maintain a seamless dining experience. Benefits/Perks: Opportunities for career growth, all role promotions prioritized for in-house employees Flexible Scheduling, and closed 7 major holidays! 20% dining discount off the entire menu 50% dining discount on shift Starting pay $13.00-$16.00/hour Certain associate meals Motivations: A genuine commitment and interest in Hospitality A "Yes, and!" mentality toward Guests Services An intentioned appreciation toward teamwork, family, and community Responsibilities Arrives for shifts promptly as scheduled and wears a clean, well-maintained uniform that meets restaurant standards. Upholds positive hygiene and cleanliness practices throughout all work shifts. Demonstrates hospitality by answering guest questions, addressing requests, and resolving complaints with a focus on guest satisfaction. Collaborates with management and team members, offering help with tasks when needed, and provides constructive suggestions for improvement. Adheres to all safety, health, and sanitation regulations at the national, state, and local levels, reporting unsafe conditions and properly handling materials and equipment. Is familiar with the restaurants emergency procedures. Follows all duties, standards, and procedures outlined in the associate handbook. Three Creeks Kitchen + Cocktails is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates. Qualifications Previous experience in food service, hospitality, or in the back of house Ability to work well in a fast-paced environment Excellent customer service and time management skills Ability to work well in a team environment, and shows an eagerness to perform Motivated to make an impact and personally contribute to the success of the restaurant

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! GUEST SERVICES STAFF GUEST SERVICES SHOW OPERATIONS STAFF USHER/TICKET TAKER 1. GUEST SERVICES STAFF SUMMARY Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue. They are responsible for providing a safe environment for all guests beginning the moment they enter the facility. The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner. PRIMARY RESPONSIBILITIES Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary. Operate the various coat check rooms within established guidelines and procedures at the venue. Scan tickets for entry into the venue, administer applicable wristbands for event entrance (21+, VIP Access, Private Event Access). Great guests and resolve guest complaints, escalating concerns as necessary. Monitor guest conduct to ensure a safe and secure environment for all. Monitor the consumption of alcohol to ensure no under-age drinking is taking place and those guests consuming beverages are doing so responsibly. Seat guests and assist ADA patrons. Enforce all policies and procedures of the venue. Complete all company and venue required trainings and participate in employee meetings. Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency. Monitor venue during guest arrival and exit to comply with fire department safety regulations. Perform other duties and responsibilities as deemed appropriate by Management and Supervisors. QUALIFICATIONS A minimum education level of: High School Diploma or its equivalency A minimum of 1-2 years of related work experience Ability to work in varying conditions Ability to lift 50 lbs. without assistance Positive attitude with superior customer service skills Ability to stand, walk, and climb stairs for long periods of time PREFERENCES Previous experience working in events and knowledge of the music industry preferred Availability to work nights, weekends, and holidays as needed according to venue schedule. 2. SHOW OPERATIONS STAFF SUMMARY The Show Operations Staff will be responsible for both custodial and guest services support. This position will ensure cleanliness of pre-show and post-show common areas in addition to public areas throughout the event. The Show Operations Staff will also deliver optimal customer service by assisting with guest directions, guiding guests to exit points, escalating guest complaints when necessary, and provide guest seating support. PRIMARY RESPONSIBILITIES Responsible for pre-show and post-show cleaning of common areas (i.e. lobby, restrooms, elevators, seating, etc.) while maintaining and ensuring cleanliness in public areas throughout the event. Assist with opening doors for crowd control, providing suite holder directions, managing bar lines, escalating guest complaints as necessary, in addition to guiding and directing guests to exit points and around any production load-out that may impact exits. Provide reserved guest seating support such as setting chairs as needed, marking chairs for seating locations, directing guests to seat locations, and assisting ADA patrons while complying with facility/event ADA requirements. QUALIFICATIONS A minimum education level of: High School Diploma or its equivalency A minimum of 1-3 years of related work experience. Ability to work in varying conditions. Excellent interpersonal and customer service skills. Excellent verbal and written communication skills. Ability to take direction and work well with others. Ability to stand for extended periods of time and lift tables, chairs, etc. Available to work nights, weekends, and holidays. 3. USHER/TICKET TAKER SUMMARY The Usher/Ticket Taker is responsible for providing excellent customer service at all events, while providing directions and scanning tickets. The Usher/Ticket Taker is also responsible for greeting guests, assisting guests with finding their seats, controlling access points, and assisting guests when issues/problems arise. PRIMARY RESPONSIBILITIES Assist guests with directional and informational inquiries by demonstrating strong knowledge of the facility and event(s). Communicate in a professional manner with other building staff, clients, guests, supervisors and corporate staff on important information. Work to effectively accommodate guests with disabilities, while complying with facility/event ADA requirements. Display a calm and attentive demeanor when rectifying issues with guests. Check and scan guest tickets upon entry to the facility/venue or section. Review guest tickets to direct them to the appropriate area. Control access points to prevent unauthorized entries. Report any activities or behaviors that conflict with facility/event policy or code of conduct to supervisor or Event Manager. QUALIFICATIONS A minimum education level of: High School Diploma or its equivalency A minimum of 0-1 years of related work experience Able to work efficiently in a fast-paced environment Exemplify a strong commitment and willingness to provide excellent customer service Maintain a neat, clean and professional appearance Possess strong interpersonal and communication skills Sound judgement; able to make sound decisions Available to work evenings, weekends, and holidays Payscale: $10 - $14 Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Part-time: This position may be eligible for benefits (ACA qualification). AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Under the supervision of the Recreation Supervisor, the Guest Service position includes the following duties: * Assists the Pool Manager in the daily operations of the aquatic facilities. * Independently responsible for front desk, customer service, and membership processing at the aquatics site * Ensures exceptional safety standards are maintained. * The pools are open mid-May through Labor Day weekend. Guest Service staff are expected to be available throughout the entire season unless otherwise noted at hiring. * Serves as the main point of contact for guests while onsite at aquatics facilities, processing memberships, answering phones, selling gate admissions, preparing accurate deposits, and monitoring contractors and rentals. * Leads and maintains the promotion of excellent customer service standards at all levels of operations. * Establishes and maintains effective working relationships with employees, supervisors, other agencies, and the public. * Maintains the inventory of supplies and equipment in connection with the operation of the pool; assists the Recreation Supervisor and co-workers in duties necessary for the proper upkeep and maintenance of the pool and pool grounds. * Maintains all necessary documentation for business operations and programming. * Regular, predictable, and punctual attendance is required Any combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. A typical way to qualify is a High School Diploma or equivalent or one (1) year of progressively responsible experience at a pool facility. Licensure or Certification Requirements * Current American Red Cross CPR/AED for the Professional Rescuer, First Aid, and Administering Emergency Oxygen certificate required. Other * Minimum 17 years of age * Maintains high standards of health and safety in all aquatics operations, always adhering to industry standards. * Maintains the facility in a clean and orderly fashion. * Performs other tasks and duties as assigned by Pool Manager, Aquatics Coordinator, and/or Recreation Supervisor Knowledge, Skills, and Abilities Knowledge of: * Basic recreation principles * Water safety & Emergency procedures * Foodservice regulations * All computer applications and hardware related to the performance of the essential functions of the job, including recreation reservation and activity software. Skill in: * Cash handling and procedures. * Working with different age populations * Microsoft Office * Conflict resolution * Time management Ability to: (Mental and Physical Abilities) * Work independently, while being able to lead and supervise others and meet deadlines Adhere to regulations, policies, and procedures required by the State of Ohio, Franklin County Board of Health, the City of Gahanna, and all other regulatory/governing bodies. * Experience and ability to lead and supervise others. * Enforce safety regulations and emergency procedures. * Understand and follow instructions from Pool Manager, Aquatics Coordinators, and Recreation Supervisor Working Conditions: * The employee is subject to inside and outside environment conditions, extreme cold, extreme heat, noise, vibration, hazards, and atmospheric conditions. * This is heavy work requiring the exertion of 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects; work requires swimming, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, and repetitive motions.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues. Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! THE ROLE Legends/ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guest Services Ambassador at the Greater Columbus Convention Center. As a Guest Services Ambassador, you'll ensure every guest's visit is a memorable one. Your role is a blend of navigator, information guru, and hospitality extraordinaire. Get ready to shine as you interact with clients, facility staff, in-house concessionaires, and an array of individuals who contribute to the magic of Greater Columbus Convention Center. ESSENTIAL DUTES AND RESPONSIBILITIES Be the welcoming face of assistance, meeting and greeting guests, and offering answers to their queries. Operate in the Guest Services Areas, guiding visitors to their desired destinations within and outside the facility. You'll be the go-to source for building and event details, as well as a fountain of knowledge regarding various amenities and services. Provide information about local gems such as shopping, dining, nightlife, sports, and tourism attractions-all conveniently within walking distance. Complete a range of tasks, from administrative duties like retail transactions, copying, faxing, and printing to managing scooter and wheelchair rentals. Stay connected via a two-way radio, ensuring seamless communication with management, security, and staff. The excitement never stops in the hospitality industry. Expect varying schedules, including evenings, weekends, and holidays, to accommodate the dynamic demands of the facility. Availability to work both evenings and daytime/morning shifts essential. Initiate contact with guests within 10 feet, radiating positivity with a smile, a cheerful "Good Day," or lending a helping hand. Offer solutions to guest complaints and concerns and follow up to ensure their absolute satisfaction. Embrace interacting with large groups or addressing individual guest needs. Understand the importance of meticulous customer service, believing wholeheartedly that "The Magic is in the Details." Be ready for all other duties that come your way-every day brings a new opportunity to shine! QUALIFICATIONS Understanding of the fast-paced world of a large convention center. Basic computer skills and internet navigation are essential, as is the ability to interpret schedules and maps. To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Bring at least six months of customer service experience to the stage. Previous POS experience and your unwavering commitment to customer service is a bonus. SKILLS AND ABILITIES Professional appearance Strong interpersonal, oral, and written communication skills Command of the English language, coupled with excellent telephone etiquette Must have eye/hand coordination and manual dexterity. Must be able to listen, hear, and respond to guest inquiries. Ability to distinguish letters, numbers, symbols, and colors. Must be able to work independently and maintain a positive attitude within a busy environment. This position requires the ability to work effectively with diverse groups of people on all levels. Must be able to have a good relationship with co-workers, customers, vendors, and visitors to the facility. This position requires the ability to respond politely to all individuals and work well as a collaborator. Must be self-motivated, and flexible to immediate changes. Excellent record of dependability and reliability WORKING CONDITIONS Indoor and outdoor environment with exposure to loud noise, heat, and cold. PHYSICAL DEMANDS This position requires mobility. Position requires prolonged periods of standing on, and walking. Ability to go up and down stairs. Occasional bending and stooping. Frequent talking and hearing. Ability to lift to fifty pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. TO APPLY: Visit: ************************************** Greater Columbus Convention Center Attn: Human Resources 400 N High Street Columbus, Ohio 43125 PHONE: ************ FAX: ************ Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues. Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! THE ROLE Legends/ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guest Services Ambassador at the Greater Columbus Convention Center. As a Guest Services Ambassador, you'll ensure every guest's visit is a memorable one. Your role is a blend of navigator, information guru, and hospitality extraordinaire. Get ready to shine as you interact with clients, facility staff, in-house concessionaires, and an array of individuals who contribute to the magic of Greater Columbus Convention Center. ESSENTIAL DUTES AND RESPONSIBILITIES Be the welcoming face of assistance, meeting and greeting guests, and offering answers to their queries. Operate in the Guest Services Areas, guiding visitors to their desired destinations within and outside the facility. You'll be the go-to source for building and event details, as well as a fountain of knowledge regarding various amenities and services. Provide information about local gems such as shopping, dining, nightlife, sports, and tourism attractions-all conveniently within walking distance. Complete a range of tasks, from administrative duties like retail transactions, copying, faxing, and printing to managing scooter and wheelchair rentals. Stay connected via a two-way radio, ensuring seamless communication with management, security, and staff. The excitement never stops in the hospitality industry. Expect varying schedules, including evenings, weekends, and holidays, to accommodate the dynamic demands of the facility. Availability to work both evenings and daytime/morning shifts essential. Initiate contact with guests within 10 feet, radiating positivity with a smile, a cheerful "Good Day," or lending a helping hand. Offer solutions to guest complaints and concerns and follow up to ensure their absolute satisfaction. Embrace interacting with large groups or addressing individual guest needs. Understand the importance of meticulous customer service, believing wholeheartedly that "The Magic is in the Details." Be ready for all other duties that come your way-every day brings a new opportunity to shine! QUALIFICATIONS Understanding of the fast-paced world of a large convention center. Basic computer skills and internet navigation are essential, as is the ability to interpret schedules and maps. To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Bring at least six months of customer service experience to the stage. Previous POS experience and your unwavering commitment to customer service is a bonus. SKILLS AND ABILITIES Professional appearance Strong interpersonal, oral, and written communication skills Command of the English language, coupled with excellent telephone etiquette Must have eye/hand coordination and manual dexterity. Must be able to listen, hear, and respond to guest inquiries. Ability to distinguish letters, numbers, symbols, and colors. Must be able to work independently and maintain a positive attitude within a busy environment. This position requires the ability to work effectively with diverse groups of people on all levels. Must be able to have a good relationship with co-workers, customers, vendors, and visitors to the facility. This position requires the ability to respond politely to all individuals and work well as a collaborator. Must be self-motivated, and flexible to immediate changes. Excellent record of dependability and reliability WORKING CONDITIONS Indoor and outdoor environment with exposure to loud noise, heat, and cold. PHYSICAL DEMANDS This position requires mobility. Position requires prolonged periods of standing on, and walking. Ability to go up and down stairs. Occasional bending and stooping. Frequent talking and hearing. Ability to lift to fifty pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. TO APPLY: Visit: ************************************** Greater Columbus Convention Center Attn: Human Resources 400 N High Street Columbus, Ohio 43125 PHONE: ************ FAX: ************ Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Job DescriptionResponsible for all check in and check out functions of medical front desk on a rotating basis, answering phones, scheduling appointments, physician messages, scheduling testing, pre-certification and medical records management.Location: New AlbanySchedule Monday-Friday 7:00-am-3:30pmPosition Responsibilities/Standards:General Attend department, clinic or company meetings as required Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns Consistently work in a positive and cooperative manner with fellow staff members. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Attend required annual in-service programs. Demonstrate knowledge and understanding of all company policies and procedures. Adheres to established facility safety requirements and procedures to ensure a safe working environment. Identifies potentially unsafe situations and notifies supervisor. Specific Duties Meet and greet patients promptly, in a professional and courteous manner. Check in the patients for the appointments using both Nextgen and Phreesia. Obtain patient information during office hours. Provide patients with required paperwork - H&P, Financial Policy, Patient Information Sheet, FROI for Worker's Compensation patients. Obtain copies of patients insurance cards, MCO identification cards Verify patient insurance coverage is current and correct at each visit. Including verifying eligibility and insurance in-network Collect co-pays, co-insurance and self pay amounts at time of service. Be able to review the outstanding balances and explain to the patients the explanation of their balances Prep charts based on physician requirements for the appointments. Including medical charts, lab results, follow up MRI reports, Intake medications, last office notes. Collect BWC and FMLA paperwork from the patients, collect the fees and ensure the paperwork gets to the right person based on physician. Review patient label and chart contents for completeness and accuracy. Accurately Scan insurance cards including front and back Input patient information and register patient as needed. Schedule appointments (new, follow-up, reschedule) per physician protocol. Obtain referrals-check Carriers on line. May need to call for testing reports from outside venders needed for the appointments Schedule appointments to other specialists as needed. Handle all calls in a professional manner and direct to the proper individual. Communication with physicians and clinical support staff. All patient information will be entered into the system by the end of the day at a 90% or higher accuracy rate. Make every effort to accommodate patient, according to physician protocol, when scheduling appointments. Reconcile all charts to kept appointments and return at the end of day to appropriate charge entry staff Scanning documents Additional Duties Confirm and/or reschedule appointments when needed. Filing as needed - within 24 hours Education/Experience Required: Must have a high school diploma or equivalent. Must be friendly, courteous and have good communication skills when greeting patients. Physical Requirements:Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle, and/or feel objects. Must be able to climb, pull, push and kneel. Maximum unassisted lift = 25 lbs. Average lift less than 10 lbs.

Join the Sweet Peas team as a Front Desk Rockstar! Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that sounds like you, we'd love to hear from you! About the Role We're all about creating an amazing, fun, and confident atmosphere for the kiddos we serve, and we need someone just as passionate to help make that happen. This is more than a job-it's a chance to be part of a family-like team that provides unreasonable hospitality moments for our customers. You'll be the friendly face (or voice) that parents and kids interact with, so bringing your positive, can-do attitude daily is key. What You'll Do From answering phones, helping with customer questions, handing out a lot of bandaids, or keeping our workspace organized, you'll be doing a bit of everything to keep things running smoothly. Greet and assist families with a smile Answer customer inquiries via phone, email, chat, or in-person Provide support with sign-ups and scheduling Keep our space tidy and organized Help with inventory and computer tasks Be a team player and bring that positive energy every day What We're Looking For We're after someone who's all about creating positive experiences. If you're naturally friendly, quick on your feet, and love problem-solving, this could be the perfect fit for you. No experience? No problem. We're ready to train the right person! Part-time position; morning/evening times available Entry-level, $11-$18/hr (based on experience) Position available in all locations; Brecksville, OH, Powell, OH & Tallmadge, OH If this sounds like the kind of vibe you'd thrive in, let's chat! We can't wait to meet you! Daytime Availability 9-12 M- Thursday & Saturday For information and what's to come for our Powell Location please visit the link below: ************************************************************

Job DescriptionJoin the Sweet Peas team as a Front Desk Rockstar! Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that sounds like you, we'd love to hear from you! About the Role We're all about creating an amazing, fun, and confident atmosphere for the kiddos we serve, and we need someone just as passionate to help make that happen. This is more than a job-it's a chance to be part of a family-like team that provides unreasonable hospitality moments for our customers. You'll be the friendly face (or voice) that parents and kids interact with, so bringing your positive, can-do attitude daily is key. What You'll Do From answering phones, helping with customer questions, handing out a lot of bandaids, or keeping our workspace organized, you'll be doing a bit of everything to keep things running smoothly. Greet and assist families with a smile Answer customer inquiries via phone, email, chat, or in-person Provide support with sign-ups and scheduling Keep our space tidy and organized Help with inventory and computer tasks Be a team player and bring that positive energy every day What We're Looking For We're after someone who's all about creating positive experiences. If you're naturally friendly, quick on your feet, and love problem-solving, this could be the perfect fit for you. No experience? No problem. We're ready to train the right person! Part-time position; morning/evening times available Entry-level, $11-$18/hr (based on experience) Position available in all locations; Brecksville, OH, Powell, OH & Tallmadge, OH If this sounds like the kind of vibe you'd thrive in, let's chat! We can't wait to meet you! Daytime Availability 9-12 M- Thursday & Saturday For information and what's to come for our Powell Location please visit the link below: ************************************************************

Job Description Job Summary: We are looking for a Guest Service Representative/Front Desk Clerk who will enthusiastically greet and welcome guests to the hotel. The representative will complete check-in and/or check-out of guests' stays per Marriott standards. The hotel front desk clerk will accommodate special requests and ensure that all guests have a great experience while staying at our hotel. PM Agent: 3pm-11pm Weekends are required Benefits for the Guest Service Representative/Hotel Front Desk Clerk: Competitive Pay Paid Time Off Employee Rate Discounts for Marriott hotels Team Work Environment Opportunities for Growth Responsibilities Greet customers promptly with a friendly and sincere welcome. Use a clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as hotel amenities and local attractions Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer Complete registration process by inputting and retrieving information from the computer system, confirming information including number of guests and room rate. Promote all marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and area's attractions Promptly answer the telephone using a clear speaking voice. Answer telephone with the hotel's scripted greeting. Input messages into the computer and retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure all guest correspondences are kept confidential Close guest accounts at time of check out and inquire guest of satisfaction. In the event of dissatisfaction, contact management immediately Resolve issues such as location changes, providing additional room amenities and credit issues Record guest comments or complaints by listening and offering assistance in order to resolve any problems such as price conflicts, insufficient heating/cooling, etc. Performs miscellaneous job-related duties as assigned Requirements and Qualifications Regular attendance is essential May be required to work varying schedules and holidays Required to fully comply with the hotel's rules and regulations Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills and abilities Requires continual standing and movement throughout front office area Periods of standing exceeding 50% of work shift are required Maintain a well-groomed and professional appearance About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Guest Relations Specialist plays a vital role in advancing the City's commitment to exceptional customer service. Serving as the first point of contact for residents, visitors, and partners, this position directly shapes the public's experience and perception of City services. As a key contributor to our citywide customer service initiatives, the Guest Relations Specialist helps ensure that every interaction reflects professionalism, efficiency, and a genuine spirit of service. This role is responsible for delivering high-quality, courteous, and responsive assistance, including greeting guests, answering inquiries, and supporting registration processes. The ideal candidate is highly organized, personable, and skilled at managing multiple tasks in a fast-paced environment. A positive, proactive approach and strong communication skills are essential, as this position requires collaboration across departments to ensure consistent and seamless service delivery. Successful candidates will take pride in creating welcoming experiences, resolving concerns effectively, and upholding service standards that reinforce the City's mission to provide exemplary service to the community. This position is open until filled. Applications are being reviewed as they are received. Work Schedule: Tuesday- Thursday 12:30 p.m. - 9: 00 p.m. Friday 10:30 a.m. - 7:00 p.m. Saturday 11:30 a.m. - 8: 00 p.m. Employee works under the direction of the Facilities Supervisor and the Customer Service Manager. Employee must be able to respond to questions from citizens or other employees regarding services, eligibility, and procedures of the department. Work is reviewed for accuracy and completeness, and for adherence with established procedures. Work is reviewed through meetings with supervisors and co-workers and performance appraisals. Acting as an information source on various matters, keeping abreast with latest developments across the City of Westerville. Greeting guests in a sincere and friendly manner and making them feel welcome. Utilizes the City's knowledge management system to facilitate exemplary municipal services as part of the City of Westerville's centralized customer service initiative. Trains new part-time employees on work procedures, software and practices. Anticipating and addressing guests' needs and resolving their problems and complaints appropriately, calmly and in a timely manner. Collaborating and communicating with other internal departments to ensure guest satisfaction. Comply with City of Westerville procedures and safety policies. Be responsible for registering and receiving payments from guests, for programs, activities, passes and daily admissions. Balancing cash drawer at the end of the shift following money handling procedures set by the department. Make sure that the guests remain satisfied and content with the services that are being offered, take feedback from the guests as to how services can be improved. Process credits, refunds and transfers for programs, activities and pass registrations. Acquire, through provided training, a working knowledge of RecTrac and other city software that is used daily. Answers telephones and responds to inquiries over the telephone and in person; refers and assists guests and other callers; responds to various inquiries and provides information of services and functions; receives complaints from a variety of sources; greets visitors; opens. Generates work orders; enters orders and maintenance records into the computer; runs monthly reports. Maintains records and files; tracks and maintains inventory of supplies; types purchase orders; assists other employees with secretarial tasks as needed. (May not include all duties performed.) EQUIPTMENT OPERATED: The following are examples only and are not intended to be all inclusive: Calculator, computer, computer software (e.g. Microsoft Office, Google Suite, and other applicable computer software programs), mobile phone, copier, scanner, telephone, postage machine, and other standard modern business office equipment. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: Has exposure to chemical compounds found in office environment (e.g. toner, correction fluid, etc.); works in or around crowds; has contact with potentially violent or emotionally distraught persons; this is considered sedentary work and the employee must demonstrate the ability to perform the physical demands required of the position in accordance with the U.S. Department of Labor's physical demands strengths ratings. In case of emergency, unpredictable situations, and/or department needs, may be required to lift, push, pull, and/or carry objects heavier than D.O.L strength ratings recommend. MINIMUM QUALIFICATIONS: An example of acceptable qualifications: Completion of secondary education or equivalent (high school diploma or GED); and two years clerical or administrative support experience preferred; or any equivalent combination of training and experience which provides the following knowledge, abilities, and skills: Must possess and maintain a valid State of Ohio driver's license and must remain insurable under the City's vehicle insurance policy. Any combination of education, training, and/or experience equivalent to the minimum qualifications stated above. KNOWLEDGE, SKILLS, AND ABILITIES: (*Indicates developed after employment) KNOWLEDGE OF: clerical and secretarial practices and procedures; business English, spelling, and arithmetic; modern office practices, procedures, and equipment; word processing, desktop publishing, and other software packages; city goals and objectives*; city policies and procedures*. SKILL IN: use of modern office equipment and software; computer operation; communication; critical thinking; judgment, and decision making. ABILITY TO: type and transcribe a variety of correspondence; establish and maintain effective working relationships with other employees, officials, and the public, and to deal with public courteously and tactfully; respond to inquiries in accordance with established policies and procedures; maintain records; operate copy, fax, and other office machines; communicate effectively, both orally and in writing; demonstrate professionalism; apply management principles to solve agency problems*. POSITIONS DIRECTLY SUPERVISED: None.

Job Description Job Title: Guest Service Agent Reports To: Front Office Associate FLSA Status: Non-Exempt Discover Your Future with SJB Hotels Inc.! At SJB Hotels Inc., we're more than just a company-we're a family with a passion for hospitality and a flair for fun! As the proud recipient of the OHLA Award for Management Company of the Year, we're a team where your talents can truly shine. Why do people love working with us? It's simple: we're dedicated to excellence, driven by a team of hotel industry pros who know how to make things happen. Our full-service management company, based in beautiful Athens, Ohio, is committed to delivering top-notch hospitality services while maximizing revenue and asset growth for our partners. But it's not all business-we believe in enjoying the journey! If you're looking for a place where you can grow, succeed, and have a blast doing it, SJB Hotels Inc. is the place for you! Location: Courtyard by Marriott - 84 Rooms - Minutes from the new Intel Site, Amazon, Facebook, and Google. Join Our Team as a Guest Service Agent! Are you a people person with a passion for providing outstanding service? We're looking for a friendly, detail-oriented Guest Service Agent to be the face of our hotel! If you love interacting with guests, solving problems on the spot, and ensuring everyone has a fantastic stay, then this is the perfect role for you! What You'll Be Up To: Warm Welcomes: Greet guests with a smile, assist with check-in/check-out, and provide the information they need to enjoy their stay. Problem Solver: Handle guest requests and resolve issues efficiently, keeping guests happy and comfortable. Reservation Rockstar: Manage bookings, cancellations, and changes with ease while maximizing room occupancy. Local Expert: Share your knowledge of local attractions, dining options, and special events, helping guests make the most of their stay. Safety & Security: Ensure guest safety by following all hotel protocols, including maintaining confidentiality of personal information. Behind the Scenes: Assist with daily reports, manage inventory, and keep common areas clean and welcoming. What You Bring to the Table: A genuine passion for hospitality and guest satisfaction. Great communication skills for interacting with guests and team members alike. Basic math and computer skills to manage reservations and process payments. Ability to stay calm and positive under pressure. A helpful, can-do attitude with a willingness to jump in wherever needed. Unique Perks and Lifestyle Benefits: Competitive Hourly Wage - because your hard work deserves it! Comprehensive Health Insurance - we've got you covered with medical, dental, and vision options. Employee Assistance Program (EAP) - confidential referral services when you need support. PTO That Starts from Day One - no need to wait a whole year to take a well-deserved break! Six Paid Holidays - because relaxation is essential. Hotel Discounts - enjoy perks at Marriott hotels and other partner brands. Recognition & Rewards - including performance awards and nominations for industry accolades. At SJB Hotels, we believe in being more than just a great place to stay-we want to be the heartbeat of the community. As our Guest Service Agent, you'll play a vital role in creating lasting memories for our guests and ensuring our hotel is a place they'll want to return to time and time again. If you're ready to bring your hospitality skills to life, we want to hear from you! Apply today and let's make every stay exceptional! Qualifications: Education and/or Experience: High School Diploma (or GED or High School Equivalence Certificate). Previous hospitality or customer service experience is a plus but not required-we're happy to train the right person! Language Skills: Ability to communicate effectively with guests, team members, and supervisors. Must be able to clearly and courteously handle guest inquiries and requests. Computer Skills: Familiarity with basic office software (e.g., Word, Excel) and hotel reservation systems is a plus but not required. Physical Demands: This job requires frequent standing, walking, and sitting. Must be able to lift or move up to 25 pounds.