Assistant Manager Jobs in Azusa, CA

About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here. Overview: The Lane Bryant Customer Specialist Sales Leader is responsible for creating a hospitable store environment using customer engagement and operational leadership. Customer Specialists build enduring relationships with new and existing customers that contribute to the achievement of Company goals. Success Characteristics: Understands Hospitality and how we aim to make our customers feel. Genuinely enjoys and takes initiative to create, build and cultivate relationships within the community, attracting new customers to the Brand. Goal oriented, both as an individual and thrives working in a team environment. Strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment. Is viewed as a leader and influences others to deliver exceptional customer service. Responsibilities: Sales and Service: Uses company resources to reinforce the brand experience and facilitate/build strong, enduring relationships. Shares and represents current products, fit and fashion trends with customers to appropriately wardrobe, inspire and build trust. Proactively plan and organize customer contacts Demonstrates strong planning and organizational skills proactively contacting customers to build and deepen relationships in ways that are relevant, timely and meaningful to the customer. Active participant in community/store activities and events that promote the Brand when appropriate or available. Uses a “Monthly Playbook” to organize and monitor/track customer engagement activity. Helps to drive total store sales through effective floor supervision during the absence of another member of management. Business Acumen: Stays abreast of the business and competitive landscape, fashion trends and key business drivers to identify opportunities to create an exceptional customer experience. Balances the customer service and operational energies within the store and team to ensure customers are prioritized and tasks are completed in a timely manner. Operations: Supports areas of operational energy as needed. Performs functions of opening and closing the store as needed. Plans and prioritizes tasks and responsibilities to meet the needs of the customer and business. Protects company assets and maintains a safe work environment. Follows all company policies and procedures as well as local, state, and federal employment laws. Requirements: Strong sales or hospitality experience preferred with demonstrated ability to meet or exceed performance standards. Ability to work at least (16) hours per week. With a flexible schedule including nights, weekends, and holidays. Proficient and confident utilizing mobile technology (e.g. Registers and iPad) to engage with customers. Adjust or move store fixtures including but not limited to garment racks, mannequins, shipment boxes or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available. Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing up to a 12-foot ladder; may need to replace overhead light bulbs, signs, etc. on an occasional basis using up to a 12-foot ladder. The Company complies with applicable federal, state, and local laws regarding equal employment opportunities and makes reasonable accommodations for qualified applicants and associates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my HRSupport at **************. Location: Store 7120-Five Points Plaza-LaneBryant-Huntington Beach, CA 92648Position Type:Regular/Part time Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. California Pay Information: **************************************************

Annual Compensation Pay Range: $112,000 - $128,000 We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program! As a District Manager, you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we're looking for! We are Public Storage, established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry! ] Job Description Lead, Manage and Develop People, Brand Ambassador & Operational Excellence Lead an Engaged Team: Recruit, motivate and retain a dedicated team of customer facing customer front line employees Drive your team with effective communication and provide coaching on customer service and sales strategies Brand Ambassador & Operational Excellence: Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards. Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention. Conduct monthly property audits and ensure operational standards and safety compliance are met. Deliver Outstanding Customer Service: Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management Address customer inquiries and concerns promptly in a professional manner Grow and Maintain a Robust Business: Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district. Communicate effectively with customers, colleagues and team-members BENEFITS: $128,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units. Second year bonus potential increase to $20,000 performance-based bonus Participation in company stock program that includes dividends paid quarterly Internal promotional and career opportunities throughout the United States Extensive training and coaching plans - we want you to succeed! Comprehensive group healthcare programs 401(k) with generous employer match Paid time off Monday thru Friday work schedule ] Qualifications Qualifications & Expectations Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry Proven track record of top tier performance Experience managing operational audits and payroll budgets Exceptional communication and time management skills Proficient in MS Office (Excel, Word, PowerPoint and Outlook) Passion for sales and customer service excellence Bachelor's Degree preferred Weekend availability by telephone 5 work Saturday's per year required during peak season ] Additional Information REFDMR0025 Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status. Additional information All qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers (where applicable) and the California Fair Chance Act. The job duties to be evaluated when assessing a candidate's qualifications include the following: District Managers are responsible for: Managing physical assets, conducting property audits, vendor management, and overseeing delinquent tenant processes, including auctions. Managing, coaching, training, and mentoring employee's to ensure performance meets business needs across a district made up of an average of 14 properties. Utilizing their personal vehicles to visit multiple properties within the district. Delivering outstanding customer service by promptly resolving escalated customer issues, addressing unit break-ins and handling other concerns in a professional manner. Driving business growth by leveraging analytics, technological advances, and customer feedback (both direct and via social media) to capitalize on opportunities within the district. Accessing customer accounts, which may include confidential and sensitive personal information, to resolve escalating issues, respond to break-ins and address delinquent accounts. Subject to staffing availability, District Managers may be required to work at properties and perform some or all of the responsibilities typically assigned to a Property Manager, as outlined below: Property Managers may be required to drive to multiple properties and perform bank cash deposits. Property managers are expected to work alone; be responsible for opening and closing facilities; assist reservation and walk-in customers in renting storage spaces, including resolving issues and completing lease agreements; be responsible for company assets/property; and access customer accounts, including confidential and sensitive personal information, when responding to break-ins and delinquent accounts. Property Managers will accept, enter, and accurately document all customer payments, ensuring that cash handling and deposits are conducted in accordance with company policy. Property Managers will make scheduled delinquent calls, access customer personal information, execute lien sales, and administer transactions with Auction Vendors, including providing access to purchased space. ]

Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As a Branch Manager with Banner Bank you will manage the efficient daily operation of a branch office, including sales, operations, consumer/small business lending, high client service levels, security and safety in accordance with the Bank's objectives. Develop new deposit and loan business. Provide a superior level of client service and promotes the sales and service culture through coaching, guidance and staff motivation. Achieve individual and branch sales goals through new business sales, referrals, and account retention. In this role you will have the opportunity to: Responsible for providing leadership, training, and supervision. Delegate day-to-day operations to the Branch personnel. Perform duties in the absence of other Branch personnel. Responsible for attaining established Bank and branch goals through active participation in the Banner Way Sales Management and Sales Management Systems programs. Partner in community activities to increase the Bank's visibility and enhance new and existing business opportunities. Responsible for conducting observations and coaching sessions with the sales team on a regular basis in order to help develop new business. Conduct Touch Bases, Huddles, and Skill builders with the sales team. Perform outbound business calls on prospects and clients to gain a better understanding of their current and future financial needs. Oversee the sales of Consumer and Business Credit cards, Account Analysis, and Treasury Management Services, etc. Sell and setup Merchant Services and handle existing Merchant Services issues. Drive the branch to perform at 100% during Bank and Division Sales Campaigns. Conduct branch promotions to build momentum for core account growth. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Education & Certifications Bachelor's Degree: Accounting, Business, Economics, Law, Computer Science or other related field required (an equivalent combination of education and experience may be considered) Experience 6 or more years of bank branch leadership and operations experience required 2 or more years of experience in a supervisory/management role leading a project, process or team required Knowledge, Skills and Abilities Advanced knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Considerable knowledge in all facets of the consumer lending process. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Demonstrated success in sales and business development. Demonstrated ability to develop and manage income and expense budgets; proficiency in MS Word and Excel. Possess strong mathematical, analytical, problem solving, and negotiation skills. Ability to analyze client credit data and other related financial information. Demonstrate ability to train employees in client service, sales, operations, product knowledge, and consumer loans. In-depth knowledge of management and supervisory principles, policies, and legal requirements. Demonstrated leadership, team building, and management skills. Knowledge of state and federal laws and regulations related to banking. Travel up to 20% Compensation & Benefits Targeted starting salary range (based on experience): $81,806-$117,596 Incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement Get more information at: Employee Benefits | Banner Bank

About Us Ardmore Home Design (AHD), founded in 2008, is a privately-owned, fast-paced, entrepreneurial company where we value people with strong skills to make our products and processes better every day. We design, sell and distribute luxury home décor to interior designers as well as boutique/luxury retailers globally. The AHD family of wholesale brands includes Made Goods (flagship furniture made from unique materials); Pigeon & Poodle (home and bath accessories); Blue Pheasant (handcrafted tabletop products) and Thucassi (artisanal candles and fragrances). About the role AHD is growing and we are looking for an energetic and motivated Visual Merchandising Manager to join our team! This Visual Merchandising Manager will be responsible for planning, executing and maintaining visual standards and corporate direction relating to brand presentation for showrooms and tradeshows. A background in the home furnishings industry, with a strong emphasis on planning & allocation, fixture development, merchandising and managing the setup of tradeshows and/or showrooms is beneficial. The ability to travel 60% of the year is required. Requirements This role is 50% planning, analyzing and allocating product assortment and 50% executing hands-on through visual merchandising and installs in various markets. The Visual Merchandising Manager will oversee 1-2 showrooms, in addition to setting up 4-6 tradeshows yearly Maintain, analyze product and create seasonal 3D floor plans for showrooms in designated market/s; partner with showroom manager weekly to assess needs based on selling Layout multiple product SKUs in 3D model prior to tradeshow or showroom setup; execute a visual layout based on available SKUs and SKUs arriving in tradeshow or showroom Analyze product sales data to feature best-selling products and determine which products to add or remove from showroom/tradeshow inventory Partner with Visual Director and Director of Construction and Design to elevate brand presentations in designated markets Contribute and design new merchandising strategies seasonally with a brand specific focus Develop, design and source displays and fixture packages when applicable Contribute monthly with inspiration/ideas in trends, design and display Orchestrate the management and coordination of labor and freight for showrooms and tradeshows as related to visual presentation Work with Visual and Marketing teams to order graphics, logos or other collateral as necessary; ability to size logos, photos, interface with printers or outside graphics companies Travel as needed for tradeshow and showroom setups; 60% of the year Required Skills: Experience working for a luxury brand, preferably in home furnishings Strong working knowledge of SketchUp and Adobe Suite Pro-active; able to figure things out with little direction Detail-oriented with excellent organizational skills Able to multi-task and make decisions quickly Works effectively in high pressure situations Ability to think ahead and anticipate future needs independently Global thinker and problem solver; able to make split decisions with little information on hand Strong written and verbal communication skills; ability to interact professionally and effectively with all levels of management and staff Able to manage vendors and resources Ability to work nights and weekends as needed Why AHD? We believe every employee should be rewarded fairly for a job well done! As an AHD employee, you will enjoy comprehensive healthcare coverage including medical, vision and dental care. Your financial well-being will be supported through our 401(k) retirement investment plan. Moreover, we offer a challenging & rewarding professional work environment. The AHD total package includes: Medical Dental Vision 401(k) Retirement with up to 6% employer contributions Paid Vacation Time Paid Holidays Consistent work/life balance No weekends and for wholesale distribution business (no manufacturing) Relaxed and collaborative work environment Up to 6% 401k employer contributions Amazing benefits and wellness programs Training and career development opportunities Compensation Starting annual salary: $75,000-85,000. Exact compensation may vary based on skills, experience, and location.

TUMO Los Angeles Goal: Plan and execute the day to day operations of the TUMO Los Angeles after school center. TUMO's Vision: The world's full learning potential unlocked through innovative education resources available to everyone. TUMO serves ~30,000 teens each week across 9 countries, including locations in Paris, Berlin, Zurich, Lyon, Yerevan and Kyiv among others. TUMO LA is the first US-based TUMO center made possible with funds from the State of California and the City of LA. TUMO students are between the ages of 12 and 18 and attend TUMO centers after school to learn skills at the intersection of technology and design, completely free of charge. TUMO LA is planning to open to 600 students at the end of 2024 and scale to 1,500 students per week over the first year. TUMO is looking for a dynamic operations manager to help launch the center and manage the team of ~20 staff in ongoing operations. The operations manager will be responsible for day to day operations of the center including managing staff schedules, interfacing with students, parents and other community leaders. The operations manager will be evaluated against a set of KPIs generated from center operational data. The operations manager will report directly to the CEO. Responsibilities will include: Own center operations - Manage a multi-million dollar budget Manage a team of ~20 educational and administrative staff Recruit students with the support of a marketing lead Maintain the facility Plan the annual and weekly operational schedule including special events Maintain compliance with local laws relating to running a youth center Interface with local stakeholders and community members to promote TUMO Assist with grant writing and engage in other fundraising activities Provide regular project reports and operational statistics Foster professional development among educational staff - learning coaches and workshop leaders Requirements At least three years of experience managing a team of more than 5 direct reports Experience managing an annual budget of more than $500,000 Ability to collaborate, solve problems and succeed in stressful situations Highly dynamic and active personality Ability and willingness to lead, guide and motivate others towards a common goal Ability to assess complex situations and prioritize critical issues Excellent communication skills, including written communication, personal interaction and public presentation Ability to travel to Yerevan, Armenia for a two week training Able to work during afternoons/evenings and on weekends Exceptional candidates will have Experience managing publicly funded projects in California Experience building something new, be it in an early stage startup or new business unit in an existing company Fluency in Spanish To apply please submit your resume to: la.info@tumo.center Positions may not always be available at the time a resume is submitted. Only candidates selected for an interview will be contacted.

About us: 💖 Fast growing retail start-up based in LA, hiring our first Buyer / Merchandise Manager, exciting opportunity to pioneer a new shopping platform. Perfect for go-getter candidates with an entrepreneurial spirit. 💖 offe market is a new off-price retail marketplace where we sell excess and overstock inventory and pass the savings onto our customers (up to 80% off brands like Ganni, Baggu and Lisa Says Gah)! We're known as "Gen-Z's TJ Maxx". 💖 This is an exciting opportunity to get in on the ground floor at a fast-growing retail startup. The ideal candidate has an entrepreneurial mindset, is energized by the opportunity to shape the future of retail, and is a builder ready to go above and beyond. Location: Los Angeles / Hybrid / or New York preferred Responsibilities: Merchandising Strategy ✨ Brand and Product Selection: Stay at the forefront of brands and trends by optimizing our brand matrix and product assortments. ✨ Cross-Channel: Develop strategies to drive both in-store and online sales channels, including visual merchandising, curating assortments, new product launches and marketing initiatives. ✨ Organization and operations: Maintain up-to-date merchandise launch calendar, inventory levels and on-order documents. ✨ Drive growth: Through product assortments, new sales tactics, inventory levels and gross margin management. ✨ Reporting and analysis: Identify trends, assess performance, and make data-driven recommendations to drive sales. Brand Management ✨ Discovery: identify high-quality, cult-favorite brands aligned with our values and brand identity ✨ Outreach: Engaging written outreach to new brands, attending tradeshows and other networking events to cultivate relationships ✨ Onboarding: Onboard new brands onto the offe market platform, including negotiating margins and fulfillment methods, preparing contracts and agreements, finalizing and uploading the merchandise product assortment ✨Management: Regular communication with brands to drive close relationships and new sales tactics and marketing initiatives to optimize sell-through of product assortment. Qualifications Excellent written and verbal communication skills Strong Microsoft Excel skills 3+ years in buying, merchandising, sales, and/or partnerships Existing relevant brand relationships a plus! Creative and strategic thinker, ready to test and innovate Proactive, organized, data-driven, and results-oriented Passionate and knowledgeable about the retail industry Bachelor's degree in relevant field Benefits Health and wellness benefits Paid vacation time Generous merchandise discounts Exciting growth opportunities! If this sounds like a good fit for you, please email hi@offe.market with the subject line Buyer / Brand Manager with Resume and/or Cover Letter.

Head of Growth Compensation: Top of Industry Compensation & Benefits From our revolutionary wellness and beauty products to our mission driven, high growth and data driven culture - Pique operates at the forefront of eCommerce and performance branding. We entrust each member of our team to become world-class experts at what they do and are committed to cultivating the leader in every person that joins us. Job Description We are looking for a highly strategic and innovative Head of Growth with direct experience driving profitable customer acquisition to scale an eComm business, ideally at a bootstrapped company. You will lead and execute a full-funnel, multi-channel strategy for performance measurement and forecasting, media buying, creative development, creative testing, conversion optimization and streamlining processes to scale marketing efficiency, with strong emphasis on META. Responsibilities Manage media buying to scale paid acquisitions budget efficiently, especially on META. Develop and own performance measurement and forecasting models, and attribution tools to analyze cross-channel campaign performance and efficiently scale our media mix. Leverage accurate data-driven insights to manage acquisition team towards revenue and efficiency goals on a daily basis, diving deep in-platform as needed. Manage in-house and external performance creative teams to develop a continuous pipeline of winning creative. Hands-on management of CRO, digital product and analytics team to execute a regular cadence of highly intentional experiments across the marketing funnel to optimize conversion rates. Coach, train and develop talented growth marketers across channels. Continuously analyze data and research trends to identify and implement opportunities for campaign optimization and strategic growth. Monitor and keep abreast of the latest paid media marketing developments and relay to team. Requirements 7-10 years direct experience in a lead role scaling an eCommerce brand on META, ideally with a subscription business. In-depth experience with cross-channel performance measurement and forecasting, MTA tools, incrementality testing and MMM. Strong quantitative skills with ability to crunch raw data, draw accurate conclusions, and develop actionable strategic recommendations. Rigorous creative testing methodology and experience managing in-house performance creative team. Highly motivated to independently learn, test and stay abreast of developments in eComm marketing. Experience integrating highly efficient acquisition campaigns with sophisticated brand messaging and audience strategies. Proficient writing skills with passion for great ad copy and ad creative. Strong leadership skills, managing and motivating a talented team of paid social marketers and cross functional experts. Enthusiasm for helping shape a truth-seeking, high-growth, positive team culture and organizational processes. Confidence communicating across the organization, with cross-functional stakeholders. Roll up the sleeves, deep-dive bias is a must. Passion for wellness and beauty is a plus.

Career Transitions, LLC is currently assisting a client, located in Fontana, to help secure a Plant Operations Manager for their operations. Reporting to the President & General Manager, this role will have responsibility for between 50-75 employees and will oversee all forging and machining operations for the organization, including EH&S, maintenance and all shipping & receiving operations. As a potential successor to the President, this role will oversee the implementation and operation of new machining centers in 2025 with a focus on quality and continuous improvement. As this progressive and profitable organization grows further, looking for a forward-thinking, high-energy operations professional to help lead transformational efforts! SPECIFIC RESPONSIBILITIES: Oversee all production processes, including machining operations, to ensure optimal efficiency, on-time delivery, and adherence to quality standards. Develop and execute production schedules for both forging and machining operations based on business demands. Monitor key performance indicators (KPIs) such as cycle times, output, and productivity metrics. Collaborate with engineering, quality assurance, and maintenance teams to resolve production issues Lead change initiatives in the plant, including process upgrades, equipment modernization, and operational restructuring. Ensure the successful implementation of new systems, procedures, and technologies, minimizing disruption to operations. Ensure all safety protocols are strictly followed, promoting a culture of safety throughout the plant, especially in machine shop operations. Lead, mentor, and develop a team of supervisors, production leads, and other staff members, including machinists and operators. Create and implement training programs. Conduct performance reviews, set goals, and provide continuous feedback to the production and machine shop teams. Drive continuous improvement initiatives using various techniques to enhance productivity, reduce waste, and optimize plant operations. REQUIREMENTS: Bachelor's Degree or equivalent experience with at least 7+ years in a machine shop manufacturing environment. Proven experience in change management and leading successful transitions in processes, systems, and organizational alignment. Understanding of labor relations and managing unionized environments. Continuous improvement background. Must have excellent communication and leadership skills. Programming experience (CNC, PLC, or other related systems) a plus.

Los Angeles, CA(On-site) POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans. Job Overview The Retail Operations Manager is a key leader responsible for driving the operational performance, efficiency, and strategic direction of retail operations across multiple locations. This role encompasses leadership in process optimization, team management, and customer experience. The Retail Operations Manager will play a critical role in defining, standardizing, and enhancing operational procedures, policies, and best practices in partnership with cross-functional teams. The ideal candidate will be a visionary leader with a deep understanding of retail operations, strong process-oriented thinking, and the ability to implement and enforce standard operating procedures (SOPs) at scale. What You Will Achieve Strategic Operational Leadership: Drive the operational strategy for all retail locations, ensuring alignment with company growth objectives and long-term initiatives. Evaluate current workflows, processes, and technology to implement scalable solutions that improve efficiency and profitability. Collaborate closely with leadership to translate strategic goals into operational execution plans. SOP Development and Implementation: Research, create, and document Standard Operating Procedures (SOPs) for all key operational activities, ensuring alignment with best practices and regulatory requirements. Lead the writing, revision, and implementation of SOPs across all retail stores to standardize operations and improve consistency. Ensure SOPs are kept current and relevant, making necessary updates as the business evolves and regulatory landscapes change. Collaborate with department heads to ensure operational policies are compliant, effective, and understood across all levels of the organization. Policy Development & Compliance: Write and enforce company policies related to store operations, customer service standards, and employee conduct. Ensure that all stores maintain compliance with both internal policies and external regulations (e.g., health, safety, labor laws). Lead audits and inspections to ensure adherence to policies and procedures. Cross-Functional Collaboration: Work closely with HR and Learning & Development teams to integrate new SOPs and best practices into training programs for store teams. Actively participate in developing training content and programs to facilitate smooth adoption of new policies and procedures. Partner with the legal and compliance teams to ensure that all operational processes meet regulatory standards. Customer Experience & Brand Integrity: Champion the customer experience by ensuring operational processes support seamless, high-quality service delivery. Collaborate with marketing and product teams to implement promotions, product launches, and visual merchandising strategies that align with brand standards. Use customer feedback to continuously refine operational strategies and improve the customer journey. Financial Accountability & Budget Oversight: Develop, manage, and monitor retail budgets to ensure alignment with company financial goals and operational efficiency. Lead initiatives to control costs and improve profit margins without sacrificing quality or customer satisfaction. Provide regular financial reports to leadership, outlining opportunities for cost savings and revenue optimization. Operational Excellence & Process Optimization: Lead initiatives to streamline operational processes, improve productivity, and eliminate inefficiencies. Oversee inventory management, supply chain coordination, and loss prevention efforts to maintain optimal stock levels and reduce shrinkage. Ensure all stores maintain compliance with health and safety standards, as well as legal requirements. What You Will Need Bachelor's degree in Business, Operations Management, Retail Management, or a related field. 5+ years of experience in multi-store retail operations, with a minimum of 3 years in an office management role. Demonstrated success in developing and implementing SOPs, policies, and best practices in a retail environment. Proven track record in driving operational improvements, leading teams, and delivering strong financial results in a high-growth retail environment. Leadership & Vision: Exceptional ability to lead teams and inspire action toward a shared vision, with a focus on operational excellence and growth. Process Management: Expertise in developing, implementing, and managing SOPs, policies, and best practices. Collaboration: Strong cross-functional leadership skills with the ability to work closely with HR, Learning & Development, and other key stakeholders. Customer-Centric: Deep commitment to improving customer experiences and upholding brand integrity. Analytical & Strategic Thinking: Ability to leverage data and insights to drive operational improvements and support business goals. What We Offer Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc. Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge Career development: we work with you to advance your career through short-term assignments, and new experiences, etc. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Job Title: Sr. HVAC Hands-on Field Service Manager We seek an accomplished Sr. HVAC Field Service Manager to lead and oversee HVAC operations in Orange County, CA. This role is ideal for a seasoned professional with extensive hands-on experience managing field service teams, delivering top-tier HVAC solutions, and fostering client relationships. As a pivotal leader, you will ensure the successful execution of commercial HVAC installation, maintenance, and repair projects while upholding the highest industry standards. Responsibilities Supervise day-to-day activities of field teams, ensuring timely and efficient execution of HVAC projects, from complex installations to advanced troubleshooting. Build and maintain strong client relationships by delivering exceptional service and promptly meeting customer needs. Oversee adherence to local codes, regulations, and industry standards for all HVAC systems, installations, and maintenance work. Develop and implement operational workflows, monitor team performance, and introduce strategies to improve efficiency and service quality. Coordinate personnel, tools, and materials allocation to achieve project deadlines and quality expectations consistently. Requirements At least 10 years in the HVAC industry, with at least 5 years in a leadership or management role overseeing field operations. Strong proficiency in commercial HVAC systems, including installation, maintenance, troubleshooting, and optimization techniques. Demonstrated success in leading and mentoring field service teams, promoting a collaborative and performance-driven culture. Relevant HVAC certifications (e.g., NATE) and other technical or safety credentials are highly desirable. Preference for candidates with a proven track record of stable and consistent experience in the Orange County, CA area or surrounding regions. Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We are a leading Women's Swimwear manufacturer looking to add a Merchandise Manager to an already dynamic team. In this role you will be customer centric and focused on one of the largest Mass merchants in North America bringing their swimwear merchandise plans to life. Responsibilities 1. Lead customer merchandising plans and internal operational systems ensuring all teams understand the objectives. • Review retailer's brand strategy and initial share out of direction with tech/PD, 3D, Design. • Identify goals and communicate to teams. 2. Full product oversight. Optimize product assortments. • Weekly check-ins. • Suggest additions, removals, or tweaks to product. • Artwork - understand needs and timing and define freelance needs and schedule. 3. Partner across functions of Design-Tech Design-Product Development-Sourcing to ensure all deliverables are met. 4. Oversee policies and procedures to support the functional infrastructures. Develop new ones where necessary. • Reviewing what is in place and how it can be improved. 5. Lead, support, manage and motivate individual teams within the office. 6. Provide recommendations to Top Management where strengthening or change is required. This could be personnel, additional resource needs or complete restructuring. 7. Ensure the best PRODUCT is in place to meet the customer's needs as well as pushing Design boundaries. On time and impeccably presented. Qualifications • Strong analytical skills • Market knowledge • Leadership skills • Communication skills • Visual merchandising skills • Familiarity with retail systems, inventory management, and supply chain processes • Bachelor's degree in business administration, marketing, retail management, or a related field is preferred. • Prior experience in retail merchandising, buying, or product management roles is required. • Experience in the apparel industry

TCL is seeking a highly motivated and results-oriented Product Operations Manager to join our growing team. In this role, you will play a crucial part in driving the success of our products by optimizing operational processes, conducting market analysis, and managing go-to-market strategies. You will collaborate closely with cross-functional teams, including product development, sales, marketing, and supply chain, to ensure efficient product launches and ongoing success. This role requires a strategic thinker with a strong analytical background, excellent communication skills, and a proven ability to manage projects effectively. Duties may include but are not limited to: Market Analysis: Conduct comprehensive local market analysis, including market demand, trends, customer preferences, and competitive landscape using SWOT analysis. Develop proposals for regional products and sales strategies based on market insights. RFP Support: Collaborate with the product line team to deliver compelling product and pricing solutions for carrier RFPs (bidding projects). Project Go-to-Market (GTM) Management: Lead and manage project teams, developing and executing GTM strategies and plans. Work with cross-functional teams to define project tasks, assign ownership, monitor progress, and conduct reviews. Facilitate experience sharing and continuous improvement within project teams. Product Lifecycle & ROI Management: Monitor and analyze sales orders (SO) in collaboration with the sales team. Verify and finalize the sales & inventory (SI) plan with the supply chain team to maintain healthy product turnover. Adjust strategies and action plans throughout the product lifecycle. Propose and implement seasonality promotion plans. Supervise and review investment and returns to achieve revenue and profitability goals. Reporting and Analysis: Generate weekly SI/SO/Inventory analysis reports. Provide biweekly project GTM progress reports. Deliver monthly business review reports. Qualification/Requirements: 3+ years of experience in product GTM, product marketing, or market research in the mobile telecom industry Strong analytical and communication skills. Proven ability to lead and guide cross-functional teams. Strong problem-solving skills and the ability to navigate ambiguity and complexity. Adept at creating data visualizations to communicate clear and concise messages to various audiences. Proficient in Excel, including pivot tables, charts, and formulas. Ability to participate in night meetings or calls with HQ (China) for production alignment. Willingness to travel overseas as required to support program implementations (approximately 10% of the time). Fluent in both written and spoken English. Proficiency in Mandarin is a plus. Job Type: Full-time Pay: $80,000.00 - $110,000.00 per year Benefits: 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Parental leave Retirement plan Vision insurance Compensation Package: Yearly bonus Schedule: Monday to Friday Experience: Microsoft Excel: 1 year (Required) Marketing: 1 year (Required) Pivot tables: 1 year (Required) Language: English (Required) Ability to Commute: Irvine, CA 92618 (Preferred) Ability to Relocate: Irvine, CA 92618: Relocate before starting work (Required) Work Location: In person

Are you someone with a strong background in engineering, optimizing service operations, and technological repair with a passion for leadership and driving an improvement in patient care? Coming from a background in engineering, biomedical technology, or electrical repair for at least 5 years and team leadership or management for a minimum of 1 year, you will have developed project management skills to map out the needs in field operations and drive strategic decisions. Responsible for managing a team of service technicians, you will help to train and develop the skills of your team as well as driving initiatives to improve efficiency in workflow, ensure customer satisfaction by solving service related technical issues in a prompt manner, and support new product launches by providing insights and trainings as the technology expert. This smaller company culture offers an extensive training program to familiarize you with all aspects of the company and garner a full understanding of the support system behind the scenes and a unique benefit of knowing the faces of the amazing team you work alongside on a day-to-day basis. This role will require international travel for training at the HQ in Europe and local travel as needed to oversee service operations for customer support within the US. You will oversee the day to day operations of the technical service department to lead the charge in preventative maintenance and technical support as well as resolving any product complaints. Your project management skillset will allow you to coordinate field based needs and ensure all service activities align with company objectives, internal quality standards, as well as relevant medical device regulations (FDA, ISO 13485, MDR, etc.). This will require relationship building in clinical settings, collaboration amongst internal teams to drive product and service improvements, and a proactive can-do approach to team growth that starts with leading by example. Does this sound like a good fit? Your background: 5+ years in a technical service role 1+ years of leadership experience Exceptional leadership and time management skills with the ability to communicate effectively with others to manage scheduling Proficiency in service management software Certified Biomedical Equipment Technician (CBET) or Six Sigma Green Belt (or higher) are a plus

Head of Growth Sans creates thoughtful products to make homes healthier and cleaner. We are scaling fast and are on a mission to help people live healthier lives. We launched with a category-leading air purifier and have since expanded into water purification. Our countertop reverse osmosis water purifier is best-in-class and widely praised for actually eliminating harmful contaminants. Since launching in 2020, we've grown 2-3x each year and have a clear line of sight to $100M in annual revenue. We're building an in-house team of top performers who thrive in a fast-paced startup environment and are ready to make a massive impact. The Role This is an exciting, high-impact role for a results-driven growth marketer. The Head of Growth will own all paid digital channels, acquisition strategy, retention efforts and performance optimization. This role is about building and executing quickly while maintaining first order profitability. You'll lead and scale Sans' growth engine, directly impacting the company's success and future. We need someone who gets sh*t done, thrives in ambiguity, and can balance big-picture strategy with hands-on execution. Key Responsibilities Own Paid Digital Channels: Lead and optimize all paid acquisition efforts across Meta, Google, Affiliate Marketing. Own expansion into new channels, such as CTV, AppLovin. Drive Results: Develop and execute data-driven acquisition strategies to hit ambitious growth targets. Test, iterate, and double down on what works. Innovate Quickly: Launch new campaigns, test bold ideas, and uncover untapped opportunities to drive growth. Own a test-and-learn culture to maximize efficiency and impact. Lead a High-Performing Team: Build and mentor an in-house team of top talent. Manage external agencies and freelancers, ensuring alignment and top performance. Obsess Over Data: Own and report on key acquisition and retention metrics. Use insights to inform decisions and optimize every part of the funnel. Collaborate Cross-Functionally: Partner with our agencies, creative strategist and media buyer to continually improve our go-to-market efforts. What We're Looking For Proven Performer: 5+ years in growth marketing with a track record of scaling DTC brands. Deep expertise in paid social, SEM, and analytics. If you've played an integral part in growing a consumer brand and are looking to take the next step into leadership, this role is for you. Startup Mentality: Thrives in a fast-paced, dynamic environment. Self-starter who moves quickly and makes things happen. Data-Driven: Master of campaign analytics, measurement techniques, and optimization strategies. You live and breathe metrics. Hands-On Executor: Equally comfortable leading strategy and rolling up your sleeves to execute. High Horsepower: You hate when things move slowly and have built a career on out-executing the competition. You either previously did management consulting / investment banking or seriously considered it. Why Join Sans? Big Opportunity: Be a foundational leader driving Sans' rapid growth in a high-impact role. Competitive Compensation: Competitive salary and performance-based bonuses. Mission-Driven Culture: Join a passionate team committed to improving lives through better home wellness. Work Directly with the Founders: Work with founders Adam and John across the whole business. We're looking for someone who wants to jump in with both feet. If you're a top performer ready to take ownership, build, and deliver big results, we want to hear from you. Apply now to join Sans and help us make homes healthier, cleaner, and better for everyone.

Job Title: Operations Manager Starting Salary: $100k Company: Cannabis Distribution, Manufacturing, and Brand House Our client seeks an experienced and strategic Operations Manager to oversee the operational facets of our client's cannabis distribution, manufacturing, and brand development. The ideal candidate will bring a strong background in the cannabis industry, with proven expertise in managing manufacturing processes, logistics, and operational efficiency. This position provides an exciting opportunity for a driven individual to contribute to the success of a growing and dynamic cannabis organization. Responsibilities: Develop and implement strategies to enhance efficiency in manufacturing, distribution, and brand management. Oversee daily operations of the manufacturing facility, ensuring full compliance with relevant local and state regulations. Manage inventory control and supply chain processes to ensure timely product delivery to clients. Collaborate with cross-functional teams to drive improvements in product quality, cost efficiency, and customer satisfaction. Establish and maintain strong relationships with vendors, suppliers, and regulatory agencies to support operational success. Introduce and integrate new technologies and automation systems to streamline workflows and boost productivity. Monitor key performance indicators (KPIs) and provide operational performance reports to senior management. Oversee pre-roll manufacturing and development, including hand-crafted products and automation tools. Qualifications: Bachelor's degree in Business Administration, Operations Management, or a related field. A minimum of 5 years of experience in operations management, ideally within the cannabis industry. Comprehensive knowledge of manufacturing processes, logistics, and cannabis brand development. Familiarity with local and state cannabis regulations. Strong leadership skills with a history of fostering teamwork and collaboration across departments. Proven ability to handle complex projects and drive operational improvements. Excellent analytical and problem-solving abilities. Outstanding communication and interpersonal skills. About Vangst: Vangst is the cannabis industry's hiring platform. Vangst helps cannabis companies find the talent they need to grow their business. From on-demand gig workers to trained & credential full-time employees, Vangst has built the industry's go-to talent marketplace for all cannabis hiring. Vangst is proud to work with 1,200+ of the cannabis industry's leading businesses. Since raising their seed round in 2018, Vangst has become one of the fastest-growing companies in the cannabis industry and was recognized as one of Fast Company's Most Innovative Companies. Today, over 300,000 people have full-time jobs in the cannabis industry and this number is expected to triple over the next five years. Vangst is on a mission to fill every job in the cannabis industry. Vangst's headquarters is in Denver, CO. Vangst is a Series B company backed by Lerer Hippeau, Colle Capital, Level One Fund, Snoop Dogg's Casa Verde Capital, and others. Vangst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Alchemy Global Talent Solutions is partnered with a well-established moving and relocation company based in Los Angeles in their search for a dynamic and experienced General Manager. As the General Manager, you will oversee operations, drive growth and efficiency, and ensure the company's high standards of service are maintained across all projects. This key role requires strong leadership, a deep understanding of the relocation industry, and the ability to manage cross-functional teams effectively. Responsibilities: Lead the overall operations of the company, ensuring smooth day-to-day activities. Develop and execute business strategies to drive growth and improve service delivery. Manage and mentor a team of department heads and staff to achieve operational goals. Oversee budgeting, financial reporting, and resource allocation to ensure cost-effectiveness. Maintain and expand relationships with key clients, ensuring exceptional service and satisfaction. Implement operational best practices and optimize processes to enhance efficiency. Monitor industry trends and competitor activities to stay ahead of the market. Ensure compliance with all relevant regulations, safety standards, and company policies. Drive performance management through regular reviews and coaching of staff. Collaborate with the senior leadership team to align company goals with strategic initiatives. Requirements: Proven experience as a General Manager or similar executive leadership role within the moving or relocation industry. Strong knowledge of operational management, financials, and budgeting. Excellent leadership, communication, and interpersonal skills. Ability to analyze data, identify trends, and make informed business decisions. Expertise in client relationship management and customer service excellence. Bachelor's degree in Business Administration, Operations, or a related field; MBA is a plus. Reach out to Alchemy Global Talent Solutions today.

General Manager - Los Angeles, CA - Up to $110k Our client is a celebrated Los Angeles restaurant who is known for its elegant New American cuisine and commitment to locally sourced ingredients. Work in a stunning, historic building and lead the way at one of Los Angeles' Michelin-recommended restaurants, known for its exceptional culinary reputation. The Role The General Manager will oversee all aspects of daily restaurant operations, ensuring exceptional guest experiences and the smooth running of service. You lead and inspire the team, manage budgets, and develop strategies to maximize profitability while maintaining high operational standards. Additionally, ensure compliance with health and safety regulations and work closely with the executive chef and management team to uphold the restaurant's reputation for excellence. What they are looking for: Proven years of experience as a General Manager in a fine dining and high-volume restaurant setting Proven ability to lead and inspire a diverse team to deliver exceptional guest experiences and operational excellence Strong financial acumen with experience managing budgets, controlling costs, and driving profitability Expertise in fine dining service standards and familiarity with Michelin-recommended or comparable luxury establishments If you are keen to discuss the details further, please apply today or send your cv to Sharlene at COREcruitment dot com

PURE Property Management is looking for an Operations Manager Come join our team! PURE Property Management offers a Comprehensive Total Rewards Package of Benefits containing: Medical, Dental and Vision Coverage 401(k) plan with a 4% Instantly Vested Match Generous Vacation and Sick time Life and Disability Plans Wellness Fitness Program Employee Assistance Program Equity Compensation and More! Pay Range: $119,000 to $127,000/Annually Plus On-Target Bonus Pay Frequency: Biweekly Position Hours: 40 Hours/Week FLSA: Exempt PURE is seeking a strong Property Management Operations Manager to lead our Los Angeles, CA office. The job requires office location work. Previous management of teams is required with strong working knowledge of CA landlord/tenant law, lease agreements, and security deposit disposition process. The Operations Manager is totally accountable for all office operations. The purpose of the Operations Manager is to effectively manage and coordinate persons, activities, and available resources to accomplish property objectives as set forth by the Broker and property owner. The Operations Manager will participate in the creation of strategies, operational procedures, and policy development. ESSENTIAL DUTIES AND RESPONSIBILITIES: Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, applicable state statutes, and all other laws pertaining to residential rentals, whether local, state, or federal. Ensure that all business conducted at the Company is in accordance with company policies and procedures, all State and Federal Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, State governing Real Estate licensing authority, and all other pertinent laws, whether federal or state. Implement and enforce policies of the Company within the property management team. Work in conjunction with Broker to establish and implement marketing procedures and portfolio growth strategies. Assist in the attainment of all growth/profit goals established by the Company. Ensure Company operations function according to established quality assurance standards through use of proper procedures, forms, and processes. Establish and maintain all necessary external (client, vendor, and resident) relationships in such a manner as to further the objectives, operating philosophy, and desired image of Company. Establish and monitor cost/expense control of property portfolios through regular verbal and written reports from team members. Ensure effective working relationships are established and maintained with all team members by providing the necessary checks and balances that will identify and correct discrepancies both operationally and in communications. Insure proper organizational coordination (both vertical and horizontal communications). Ensure efficient and effective administrative practices are employed, including scheduling, contracting, and record keeping. As appropriate, recommend new, more sophisticated methods and procedures to Broker. Ensure all financial information relevant to team operation is routinely monitored for accuracy and compliance with company requirements. Review monthly reports and decide any action to resolve with team members. Conduct periodic and annual performance evaluations of all persons reporting to this position. Ensure all employees are active in their positions and that waste and non-productive time is eliminated. Make every attempt to resolve all business and personnel problems or grievances, solving problems as they arise. Endeavor to resolve all potential problem areas before they have a negative effect on the Company's operational efficiency or reputation. Function as “lead role” in resolution of portfolio related legal/contractual disputes, keeping Broker advised and informed in a timely manner. Develop and submit all required reports to the Broker within prescribed guidelines and dates for submission. Maintain sound business relations with customers, vendors, trade groups, employees, government agencies and the community at large. Maintain high morale and a focus on productivity among all staff positions. Supervise and oversee that all portfolio properties are inspected in a timely manner and that the appropriate documentation/reporting are completed and processed according to Company policy. Endeavor to increase knowledge of the business and industry, especially as it pertains to legal, regulatory, and technical changes, communicating and conveying information as received to staff members. Maintain awareness of all business-related trends, advances, and improvements, determining the economic impact of any fiscal or political activities that could affect the Company. Conduct at least once monthly staff meetings, communicating policy/procedure updates and changes, legislative and regulatory updates, technology changes and improvements, etc. Provide coverage for staff, if necessary, if extended illness or vacation schedule require. Operations Manager may perform other duties to further the best interest of the Company as may be assigned. WHAT YOU WILL NEED TO BE SUCCESSFUL: At least 3 years of Residential Property Management Experience 5 years of supervisory experience Active CA Real Estate License Experience with Property Management Systems a Plus BA Degree Preferred PURE Property Management is honored to be recognized by Forbes as one of America's Best Startup Employers in 2024 based on its reputation, employee satisfaction and growth. Equal Employment Opportunity: We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy), gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. It is PURE Employment LLC and Subsidiaries' policy to recruit, employ, retain, promote, terminate and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence. Therefore, it is a violation of PURE Employment LLC and Subsidiaries' policy to discriminate in the provision of employment opportunities, if that discriminatory treatment is, in whole or in part, based on actual or perceived protected characteristics.

We are hiring a Plumbing Service Manager! Are you someone who enjoys training and coaching? Someone who enjoys being challenged, helping others, and being part of a growing team? If so, then this job is for you! In business for over 15 years, our company strives to exceed expectations by ensuring all necessary work is completed to the highest standards. We value our team and believe that they deserve the best! We are passionate about our customers (both internal and external) experiences. What can we do for YOU? We offer base pay + bonus pay with potential earnings ranging from $90,000 to $120,000. In addition to great pay, we offer the following: Provide stability. A company culture that pays close attention to its employees. Continuous trainings Competitive Benefits and pay. Company Events Birthday recognition Benefits: Medical Insurance Dental Insurance Vision Insurance 401K Life Insurance PTO Birthday Off Company Vehicle What we need you to accomplish: MOTIVATE, TRAIN, LEAD, AND COACH a service team to success by holding them accountable to KPIs and provide training where necessary. To do this effectively, you must be able to evaluate, analyze, and monitor our market area to ensure our service team meets objectives and goals when in a customer's home. The ideal candidate will have a proven track record in customer service management and leading a large team to performance results. Responsibilities of our Plumbing Service Manager: Manage and develop plumbing staff, including setting work priorities, conducting staff meetings, coaching, mentoring, and training staff. Oversees daily operations to ensure that proper procedures and guidelines are in place. Understands the financial and revenue goals and ensures their department successfully meets or exceeds these numbers - see the big picture and work towards it. Has the ability and willingness to learn the industry standards and practices, including product details and company services offered. Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by coaching your team to upsell products and services and taking care of any customer concerns or complaints quickly and professionally. Assists with or performs administrative tasks. Develops working knowledge of industry regulations, restrictions, and laws and ensures the service department adheres to all rules. Resolves escalated customer issues by developing and maintaining a great relationship with customers. Regularly audits work being done and customer service is provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly. Promote enthusiasm and brand loyalty during daily huddles, team meetings, and 1:1's. Requirements for our Plumbing Service Manager: Experience with residential home service company is a plus. Management/Leadership/Coaching experience required. Possess the ability to inspire both personal and professional growth in our team members. Ability to drive team performance to achieve all business goals and objectives. Clean, safe driving record and ability to pass a background check. Highly organized High integrity, exceptional communication, and social skills. Technologically savvy. Team player with a willingness to go above and beyond. All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal-opportunity employer. Pre-employment background checks and drug tests are required to be considered for this position.